Boydens provides a wide range of property services including: Residential Sales & Lettings, Superior Homes, Leasehold and Estate (Block) Management, Commercial Sales and Holiday Lets. Boydens is a business with great heritage – we are built on service and trust and always looking to the future. We’re delighted to have both loyal clients who have returned to us over many years to sell and rent property and brand new customers who experience what we have to offer in terms of our exceptional lo Read full description...cal knowledge.
Boydens

34 George Yard Shopping Centre Braintree
Essex
CM7 1RB

01376 342355
Website not available

Properties for Sale
Properties to Rent

Dec 10,2017
Minithumbdown
By: 'John'
Dec 10,2017
4 people found
this helpful
Extremely unscrupulous agent. Avoid at all costs. It is difficult to avoid certain letting agents as if you like a property then you have to go with who manages it, but it is worth choosing am alternative if it means avoid this company. As other ...
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Comment on agent fees
Extremely bad, misleading and potential illegal
Was this helpful? Yes
Nov 05,2017
Minithumbdown
By: 'James'
Nov 05,2017
1 people found
this helpful
I rented a house for two years and they did nothing to help maintain the house. They only complained when the effects of not maintaining a house could be seen in their inspections. They did not close the utilities when I left and they did ...
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Comment on agent fees
They are very high for no reason.
Was this helpful? Yes
Sep 04,2016
Minithumbdown
By: 'Sam'
Sep 04,2016
2 people found
this helpful
The 1 star review below this is actually from my partner, so I won't duplicate everything he says. What I will do is tell you to avoid using Boydens to rent your new home! It is not worth the hassle. The flat itself was in relatively ...
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Comment on agent fees
They were about average, so I didn't mind at the time. But for the service we got, totally too much.
Was this helpful? Yes
Sep 02,2016
Minithumbdown
By: 'James'
Sep 02,2016
1 people found
this helpful
I see a lot of 1 Star reviews for Boydens and I can't say I'm surprised. Boydens were great when my partner and I were looking for a property in Braintree. Very diligent in making sure we had options and were always quick to respond to ...
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Comment on agent fees
Probably not worth the money we paid.
Was this helpful? Yes
Feb 05,2016
Minithumbdown
By: 'JM'
Feb 05,2016
1 people found
this helpful
Just moved into my flat with my boyfriend (first time living together) No how water for 5 days and now the off peak switch will not heat our water.. apparently there is no problem?! Windows are not fitted properly and a huge draft comes in, mouldy ...
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Comment on agent fees
Awful for the service we have received.
Was this helpful? Yes
Dec 08,2014
Minithumbdown
By: 'L Smith'
Dec 08,2014
1 people found
this helpful
Thank you boydens for making the past year of our lives an absolute misery. We have been treated like we are sub-human. Months and months of viewing because our landlord decided she didn't want to be an landlord any more. Being asked to sit in ...
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By: Boydens
Jan 12, 2015
View all comments (1)
I am sorry to hear that you have been disappointed with the service that you have received from Boyden's, we try our best to offer a great service, however we apologise that you feel that our service has been unprofessional. If you would either like to pass your telephone number on or call us on 01787 883 700 then we would be more than happy to get this issue resolved. Thank you ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees 33% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS ARMA TDS The Guild


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 5 0 0 0 0 0 1

Fees

Tenancy administration fee of £180.00 (which includes VAT) for the first applicant and then £160.00 (which includes VAT) for any additional applicant thereafter. Subject to referencing criteria a guarantor may be required. Should a guarantor be required a further fee of £85.00 (which includes VAT) per Guarantor application will apply. A further charge of £50.00 (which includes VAT) is charged per property for the preparation of the inventory and schedule of condition. All fees are to be taken before completion of the reference.

Sale fees: Terms to be individually discussed upon Market Appraisal.
Last updated at 05/02/2018, 11:22 AM by Louise Pemble

Complaints Procedure

Complaint Handling Procedure (CHP): A written statement is available at all offices but below is a copy:

As a regulated RICS (Royal Institution of Chartered Surveyors) firm, we have in place a CHP, which meets the regulatory requirements. Our CHP has two stages. Stage one of the CHP gives our firm the opportunity to review and consider your complaint in full. Our firm will try to resolve your complaint to your satisfaction. If you are not happy with our response, you will have the opportunity to take your complaint to stage two. Stage two gives you the client, the opportunity to have your complaint reviewed and considered by an independent redress provider, approved by RICS.

Please provide details of your complaint in writing. We ask that you put your complaint in writing to make sure that we have a full understanding of the reasons for your complaint. Please send your written complaint to:

Miss Cheryl Cox M.A.R.L.A., Office Manager, Boydens, Aston House, 57-59 Crouch Street, Colchester, Essex, CO3 3EY T: 01206 771210 E: cheryl.cox@boydens.co.uk

We will consider your complaint as quickly as possible, and will acknowledge receipt of your written complaint within 3 working days. We will send a formal written outcome of the complaint investigation within 15 working days of receipt of the complaint.
Last updated at 11:22 AM 05/02/2018 by Louise Pemble

Awards won by Boydens, Braintree CM7 1RB


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