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Bourne Estate Agents

29 Downing Street Farnham
Surrey
GU9 7PD

01252 723383
Website not available

Properties for Sale
Properties to Rent

“ Sale of our cottage... ”

May 10,2018
Minithumbup
By: 'Amanda'
May 10,2018
0 people found
this helpful
Bourne agents have been amazing in helping us to sell our cottage. Would recommend highly if you want a hassle free sale....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Dec 08,2017
Minithumbdown
By: 'Sharon M'
Dec 08,2017
1 people found
this helpful
We purchased a house through Bourne Estate Agents in November 2017. Rob was great to work with, happy to answer our endless questions and did his best to make sure everything ran smoothly - highly recommend! Sharon Martin...
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Was this helpful? Yes
Sep 04,2017
Minithumbdown
By: 'UnhappyFarnham'
Sep 04,2017
2 people found
this helpful
An expensive and very unfriendly letting agents. Would never, ever rent property from them again, and have warned all friends and family against doing so....
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Comment on agent fees
Highly expensive. £96 for a contract renewal. £25 to replace a light bulb
Was this helpful? Yes
Jun 30,2017
Minithumbup
By: 'Debbie'
Jun 30,2017
0 people found
this helpful
Bourne were the agents for our vendor and despite a very stressful sale (mostly our fault due to circumstances beyond our control), they were patient, kind and very professional. Rob was informative and speedy getting back to us on any queries. Millie was unbelievable at ...
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Feb 28,2017
Minithumbup
By: 'Lynne'
Feb 28,2017
0 people found
this helpful
Bourne Estate Agents provided an excellent service from launch to completion. My property sold quickly and despite falling through, they managed to get another buyer within days. Communication was great and Millie was brilliant at keeping me up to date with progress. Thank you....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 06,2017
Minithumbup
By: 'woodycat'
Feb 06,2017
1 people found
this helpful
Adam was friendly, professional, knowledgeable and very fast to move on our offer. High emotional intelligence meant he read us quickly and was able to respond to what we needed to know. Worked quickly late Friday evening to contact seller and get back to us. ...
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Was this helpful? Yes
Feb 06,2017
Minithumbup
By: 'woodycat'
Feb 06,2017
0 people found
this helpful
Adam was friendly, professional, knowledgeable and very fast to move on our offer. High emotional intelligence meant he read us quickly and was able to respond to what we needed to know. Worked quickly late Friday evening to contact seller and get back to us. ...
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Was this helpful? Yes
Jul 04,2016
Minithumbup
By: 'Clive'
Jul 04,2016
0 people found
this helpful
Robert and the team put my property on the market which sold within two days, unfortunately due to circumstances beyond their control the sale fell through. I was delighted when only a few days after re-marketing my property they once again sold it, we have ...
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Comment on agent fees
Good
Was this helpful? Yes
May 24,2016
Minithumbup
By: 'Colin and Zoe'
May 24,2016
0 people found
this helpful
In Farnham, we have a lot of estate agents to choose from. Due to Bourne marketing most of the type of houses we were interested in, we bought and sold through Bourne. They were priced competitively and even though there was one or two wrinkle ...
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Comment on agent fees
good
Was this helpful? Yes
Jan 13,2016
Minithumbup
By: 'Jackie Wood'
Jan 13,2016
0 people found
this helpful
Professional and conscientious estate agents.. from valuation all the way through to completion.. They worked tirelessly to get the right buyer for me and didn't lose momentum throughout the whole process I was extremely happy with the service and would highly recommend to anyone buying ...
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Nov 18,2015
Minithumbup
By: 'Mel Whytehead'
Nov 18,2015
2 people found
this helpful
Wow, Jenna not only goes the "extra mile" but the whole marathon !! Having been let down by another agent at the very last moment due to their negligence, we found ourselves with three days to find a new home . Having seen a house ...
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Was this helpful? Yes
Nov 17,2015
Minithumbup
By: 'David Cheeseman'
Nov 17,2015
1 people found
this helpful
Having had a bad experience with another agent,I switched to Bournes. What a revelation. The whole team are dynamic,positive and a pleasure to deal with. From the very first instance I got the feeling that my business was very important to them.Their ...
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Was this helpful? Yes
Aug 24,2015
Minithumbup
By: 'Ian Jones'
Aug 24,2015
0 people found
this helpful
Keats (now incorporated with Bourne Estate Agents) were the third estate agent we instructed to sell our property after the previous agents, particularly the second, promised us a lot but didn't deliver on anything. Steve Grantham from Keats was brilliant and impressed us with his ...
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Was this helpful? Yes
Aug 18,2015
Minithumbup
By: 'brown'
Aug 18,2015
1 people found
this helpful
Adrian was great - providing the enthusiasm and energy that i was so lacking. Millie too was wonderful - beavering away behind the scenes, sorting things out with the solicitors etc. - to make sure that the sale did indeed actually go through - despite ...
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Comment on agent fees
Worth it ( & more reasonable than some competitors ..)
Was this helpful? Yes
Jul 03,2015
Minithumbup
By: 'Valerie and David Caplin'
Jul 03,2015
1 people found
this helpful
Bourne estate agents helped us sell our beloved family home with great professionalism and kindness. Adrian Cannon, who came out to value it, gave us very astute advice, both in his valuation and positive, enthusiastic suggestions for getting the best out of the properties presentation. ...
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Was this helpful? Yes
Jun 26,2015
Minithumbup
By: 'Toadflax'
Jun 26,2015
0 people found
this helpful
I sold my late mother's property through Bourne Estate Agents. From the first meeting with Adrian through to finalising exchange via Robert and Millie I found everyone professional, efficient and easy to deal with. Viewings were taken care of for me and all my calls ...
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Was this helpful? Yes
Feb 18,2015
Minithumbup
By: 'Richard Whatmore'
Feb 18,2015
0 people found
this helpful
Bourne put a lot of effert into ensuring the property was given plenty of exposure (e.g. l.ocal newspapers) and did not ease up on their efforts (our property was a little more of a challenge to sell due to its elevation). We received ...
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Was this helpful? Yes
Dec 11,2014
Minithumbup
By: 'Mr L Wright'
Dec 11,2014
1 people found
this helpful
We bought previously (3 years ago) and sold recently through Bourne. I found the team to be very knowledgeable, keen and polite to deal with. They worked hard for us from the start and produced the potential buyers as promised. They have a wide and dominant ...
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Comment on agent fees
The fees were very reasonable and included professional photography.
Was this helpful? Yes
Oct 05,2014
Minithumbup
By: 'NJTaylor'
Oct 05,2014
3 people found
this helpful
Always efficient, enthusiastic and courteous. We were kept sane when things weren't going well (delays caused by third parties) as Bourne took immediate proactive steps to put things right. We were given sound advice, with no pressuring to accept offers. The staff were always so ...
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Was this helpful? Yes
Oct 02,2014
Minithumbup
By: 'Robert Sherwood'
Oct 02,2014
3 people found
this helpful
I have great respect for these two people they made the whole buying process less troublesome than I ever imagined it would be nothing was too much trouble, they were very patient with me even when I was not as co-operative as I should have ...
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Was this helpful? Yes
Oct 04,2013
Minithumbdown
By: 'Michelle O\'Hara'
Oct 04,2013
20 people found
this helpful
A most frustrating experience. We found them incompetent, added no value to the sales process, have poor negotiation skills. Also found the owner arrogant and patronising. Don\'t like leaving bad reviews but it was such a poor process, leaving us out of pocket with ...
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What agent could do to change your mind?
Try to understand your customers\' perspective. Don\'t patronise your clients, and perhaps an apology for your errors would be a start.
Attached Files
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By: Rob
Sep 21, 2017
View all comments (2)
Exactly the same experience here. They had the property we bought on the market for well over a year, but when we started the conveyancing process it was totally unready for sale - missing building regs, FENSA certificates - you name it. Wasted huge amounts of our solicitors time (and our money) chasing and chasing to get things done, with total incompetence from the Bourne team *. Ugh!! And even at the end, when they knew they'd fouled up, not a whimper of an apology - they clearly didn't care ...
May 31,2013
Minithumbup
By: 'umesh'
May 31,2013
1 people found
this helpful
went well from the begining always happy to let the trades in to start work and got a tenant quickley Esther helped with negoations well with the tenant...
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Was this helpful? Yes
Apr 23,2013
Minithumbup
By: 'Mel Frater'
Apr 23,2013
7 people found
this helpful
a thoroughly professional job - Bourne found me a good tennant and took away any stress whilst keeping me informed of any issues. Any time I needed to contact them they phoned or emailed me back within an hour or so. If I am a ...
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Was this helpful? Yes
Apr 22,2013
Minithumbup
By: 'Ben Underwood'
Apr 22,2013
9 people found
this helpful
I was thoroughly impressed with how quickly Bourne Estate Agents informed me that my current tenants were leaving. A two month notice period did not prevent them from setting about re-letting the property immediately. Indeed they were successful on the first weekend of viewings so ...
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Was this helpful? Yes
Apr 19,2013
Minithumbup
By: 'Emily and Dan'
Apr 19,2013
9 people found
this helpful
We have just completed our sale and also recently purchased through Bourne and have had a incredibly efficient and friendly service from the team in the Farnham office. No negatives at all....
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Was this helpful? Yes
Apr 10,2013
Minithumbup
By: 'Mike Dorricott'
Apr 10,2013
9 people found
this helpful
We were extremely surprised and delighted how the sale process of our house was managed by the Farnham Branch of Bourne Estate Agents. We were undecided on what to do regarding which estate agents to use and there is more than sufficient choice in Farnham. ...
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Was this helpful? Yes
Apr 04,2013
Minithumbup
By: 'Rob ostler'
Apr 04,2013
10 people found
this helpful
I had a few agents round to view my property and most were ok, not too excited about selling my property. But when Adrian from Bourne came round he was very enthusiastic about my property and my wife and I really sold into Adrian and ...
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Was this helpful? Yes
Mar 14,2013
Minithumbup
By: 'Andrew'
Mar 14,2013
16 people found
this helpful
Having been managed badly by another leading local estate agent prior to signing up with bourne, we were very sure about what we wanted from our estate agent. Throughout the time the sale of our house was managed by bourne, I cannot identify even one ...
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Was this helpful? Yes
Mar 05,2013
Minithumbup
By: 'W. Alrus'
Mar 05,2013
24 people found
this helpful
Having used a couple of other agents in the area, I must say I\'ve been very pleasantly surprised by the service I\'ve received from Bourne of Farnham. Always polite and efficient but most importantly (to me, at least); I always get to deal ...
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Was this helpful? Yes
Jan 26,2013
Minithumbup
By: 'Ray Smith'
Jan 26,2013
10 people found
this helpful
Property had been with another Estate Agent for 12 weeks with no development. Changed to Bourne Estates who managed to find a buyer within four days. We only dealt with two people, Adam and Millie, who were both friendly and efficient. Would certainly use Bourne Estate ...
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £208,000
  • Max: £699,950

Letting
  • Min: £0
  • Max: £0

NAEA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 0 5 1 33 2 13 1 0 3

Fees

No fees set.

Complaints Procedure

No procedure available.

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