Blue Residential
4.4/5, 52 reviews
87% recommended
88% sales valuation accuracy
95% sales fee satisfaction
89% lettings valuation accuracy
80% lettings fee satisfaction



Property Features

No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 88% 95% £87,250 £370,000
Lettings 89% 80% £325 £890
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
18 1 7 5 7 0 13 0 0 1
Areas covered
Address

86 Otley Road
Guiseley
West Yorkshire
LS20 8BH
01943 876888

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Another customer with an outstanding deposit!......”

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Aug 22,2021
Minithumbdown
By: 'Angry customer 81'
Aug 22,2021
0 people found
this helpful
Another customer with an outstanding deposit! I left the property mid May and have used them again for my current place. This was before I realised they were a bunch of cowboys. Still no deposit back after 3 months despite leaving the apartment in a better ...
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“A company that holds your deposit back...”

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Mar 19,2021
Minithumbdown
Carol
By: 'Saad'
Mar 19,2021
2 people found
this helpful
I was a blue residential tenant for just over two years. During my tenancy I was never a single day delayed with my rental payments. I hope BR confirms this in their response. I gave my 30 days notice to BR as per the contract and ...
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“Absolutely wonderful... Jane Vale in Guiseley......”

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Feb 17,2021
Minithumbup
Jane
By: 'AILEEN'
Feb 17,2021
0 people found
this helpful
Absolutely wonderful... Jane Vale in Guiseley office constantly communicated with me all the way through the process, kept me calm and was very supportive. I wouldn't have got through it without her. Thank you so much. Love my new property very much...
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“Kept part of my deposit and kept fobbing me off when I called...”

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Nov 22,2020
Minithumbdown
By: 'Marty'
Nov 22,2020
0 people found
this helpful
Blue Residential kept part of my deposit for petty reasons despite acknowledging that we had looked after the property during our tenancy. I didn't question it as i just wanted my refund back quickly, since it had already taken several weeks for them to tell ...
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Was this helpful? Yes
By: Dan McCaul, Sales Director, Blue Residential
Nov 23, 2020
View all comments (1)
We are always very suspicious about reviews that are vague. If you are happy to review us openly then the least we expect is the ability to properly respond to your concerns. This is a matter that could and should have been responded to personally at the appropriate time. We have been trading since 2004 with thousands of happy tenants. Tenants that we communicate with throughout, with tried and tested procedures. The reality is you have taken a tenancy with us without issue, been in the ...

“Tenant...”

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Mar 01,2019
Minithumbup
Jane
By: 'James'
Mar 01,2019
2 people found
this helpful
I have recently rented a property through blue and the service has been fantastic. Since living in the property i have had a few issues that have been dealt with quickly and nothing had been much trouble. I am in the industry myself so know ...
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“Both Angela and Jane were so lovely to communicate with ......”

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Jun 30,2017
Minithumbup
Jane
By: 'Alison'
Jun 30,2017
0 people found
this helpful
Both Angela and Jane were so lovely to communicate with both as a tenant and during the process of purchasing the property. They provided relevant information in a friendly and concise manner that was also understandable amongst the legalities that accompany property management. They returned ...
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Comment on agent fees
good
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“Blue have been supportive and responsive towards us throughout the ......”

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May 18,2017
Minithumbup
Dan
By: 'Landlord'
May 18,2017
0 people found
this helpful
Blue have been supportive and responsive towards us throughout the letting process. In particular, everyone has been courteous and has kept us up to date via text messages and phone calls. All staff have been friendly and helpful. We would recommend Blue to any landlord ...
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“We took possession of the property in January in very ......”

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Apr 21,2017
Minithumbup
Jane
By: 'Hobby'
Apr 21,2017
0 people found
this helpful
We took possession of the property in January in very difficult circumstances for me and my partner. They were sympathetic and understanding and always very helpful. Once we said we wanted the property they did their upmost best to get it ready as soon as ...
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Comment on agent fees
Excellent fee no hidden costs we were told at being what they were
Was this helpful? Yes

“Jane and Angela are both excellentI speak to them both ......”

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Apr 06,2017
Minithumbup
Jane
By: 'Simon'
Apr 06,2017
0 people found
this helpful
Jane and Angela are both excellent I speak to them both on the telephone and in the branch and they are always happy and smiling. The BTL properties they have found for me have been excellent as is the tenant placement service. I would recommend ...
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Comment on agent fees
The fees are very fair for the excellent service
Was this helpful? Yes

“Dan was friendly, professional and knowledgeable about the property which ......”

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Nov 25,2016
Minithumbup
Angela
By: 'Edem'
Nov 25,2016
0 people found
this helpful
Dan was friendly, professional and knowledgeable about the property which he showed me around. He answered all my questions and was overall very good . Angela was very professional and thorough when going through the documents to sign adding a touch of humour. Both representatives were ...
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Comment on agent fees
Application fee was moderate and I could pay by bank transfer
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“I walked into blue residential in Guiseley this morning to ......”

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Nov 20,2016
Minithumbup
Dan
By: 'Matthew'
Nov 20,2016
0 people found
this helpful
I walked into blue residential in Guiseley this morning to collect my keys, and was greeted by a very smart and friendly lady by the Name of Jane, she was wonderful, and very helpful. I have always owned and this is the first time I ...
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Comment on agent fees
good
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“Having used Blue to both purchase and manage a rental ......”

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Nov 18,2016
Minithumbup
Jane
By: 'PS_Otley'
Nov 18,2016
0 people found
this helpful
Having used Blue to both purchase and manage a rental we have found the team to be friendly proffessional and efficient. The service provided is first class and I would have no hesitation in recommending this agency. Special mention to Jane and Carol for their ...
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Comment on agent fees
I have found the fees to be competitive with others and offer value for money.
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“Shocking, had to leave our tenancy early due to events ......”

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Oct 26,2016
Minithumbdown
Carol
By: 'Jordan'
Oct 26,2016
0 people found
this helpful
Shocking, had to leave our tenancy early due to events out of our hands that could have led to health and safety issues and we were seemingly penalised for it. Originally quoted around £200 for leaving early, this were later upped to 475, two weeks before we ...
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Comment on agent fees
Extortionate. Originally quoted £200 to cancel tenancy.. then £400..then £475.. In the end they took £480.
Was this helpful? Yes
By: Dan
Oct 28, 2016
View all comments (1)
Having read your review it has left us all a little dismayed. We have tried, in vain, to explain a straightforward process on a number of occasions but there must come a point where you accept some responsibility. That said, we take your comments seriously and as such here is an overview. This was simply a change in your own circumstances and your confidence in the property because of that change. There was no issue with the tenancy, the landlord or the property which has now gone on to be ...

“We have received excellent service from Blue Residential, right from ......”

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Oct 10,2016
Minithumbup
Jane
By: 'Rebecca'
Oct 10,2016
0 people found
this helpful
We have received excellent service from Blue Residential, right from the initial visit to look at the house to the day of completion. We decided to go with this company because of the friendly and informative assessment Angela did (compared with other estate agents who ...
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Comment on agent fees
Very competitive (the cheapest offer we had) and a good service received for the fees.
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“The service we received from Blue Residential was exceptional from ......”

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Oct 10,2016
Minithumbup
Jane
By: 'Nicole'
Oct 10,2016
0 people found
this helpful
The service we received from Blue Residential was exceptional from start to finish. We experienced several hiccups along the way with the Solicitors but Jane got involved on our behalf and kept us updated at every opportunity. She was very professional, friendly and understanding throughout. ...
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“Jane proved to be a very professional and helpful agent ......”

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Oct 02,2016
Minithumbup
Jane
By: 'Jo'
Oct 02,2016
0 people found
this helpful
Jane proved to be a very professional and helpful agent during the purchase of our new home . She kept in touch regularly with all parties involved and helped move the sale along to complete in a very timely manner. All the staff I spoke to ...
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“Cannot say enough positive words about how Jane dealt with ......”

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Sep 21,2016
Minithumbup
Jane
By: 'Daniel'
Sep 21,2016
0 people found
this helpful
Cannot say enough positive words about how Jane dealt with the sale of my property, she kept me fully up to date every step of the way, was always available and returned calls. Superb service and much appreciated....
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Comment on agent fees
I'd say the fees were fair.
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“Jane was positive, considerate, punctial, and kept me informed at ......”

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Sep 13,2016
Minithumbup
Jane
By: 'Mrs'
Sep 13,2016
0 people found
this helpful
Jane was positive, considerate, punctial, and kept me informed at all times during all of the transaction. All with a sense of humour and patience....
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Comment on agent fees
good
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“Fantastic service from Angela and Jane at Blue. Very good ......”

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Sep 12,2016
Minithumbup
Angela
By: 'Simon'
Sep 12,2016
0 people found
this helpful
Fantastic service from Angela and Jane at Blue. Very good communication; Angela always answered our queries very promptly and seemed really good at co-ordinating the whole process. Would certainly recommend Blue....
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Comment on agent fees
Very competitive prices
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“We were very impressed with the efficient service received from ......”

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Sep 12,2016
Minithumbup
Angela
By: 'Linda'
Sep 12,2016
0 people found
this helpful
We were very impressed with the efficient service received from Blue Residential. They found us a Buyer for our property within 3 months and they oversaw the sale process, to ensure that it ran smoothly. They also gave advice and were friendly and helpful. We would ...
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Comment on agent fees
We had to pay the minimum fee of £1,500, which was what we were expecting for the service we received, and slightly less than we would have had to pay with another Agent. Blue Residential carried out all the Viewings and arranged for the keys to be handed over to the new occupiers. It was easy to contact them and they responded quickly to queries.
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“Jane at blue residential was very proffesional and kept us ......”

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Aug 22,2016
Minithumbup
Jane
By: 'Glynn'
Aug 22,2016
0 people found
this helpful
Jane at blue residential was very proffesional and kept us informed regularly with the sale of my flat, i would useblue again and the price was very fair compared with others especially Manning Stainton who i wouldnt use again. Big thumbs up for both sales ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jane Vale
Aug 22, 2016
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Thankyou for your feedback Glynn. It is greatly appreciated.Myself and the rest of the team at Blue wish you all the very best for the future. ...

“In spite of the fact that my flat was at ......”

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Aug 18,2016
Minithumbup
Jane
By: 'Laura'
Aug 18,2016
0 people found
this helpful
In spite of the fact that my flat was at the lower end of the price range, Jane and Angela could not have been more helpful. We were kept informed of all developments. Thoroughly friendly service....
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By: Jane Vale
Aug 18, 2016
View all comments (1)
Thankyou for your feeback Laura. Wishing you all the very best in your new home from myself and the rest of the team here at Blue residential ...

“Jane from Blue residentional was fantastic from start to finish ......”

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Jul 27,2016
Minithumbup
Jane
By: 'Clive'
Jul 27,2016
0 people found
this helpful
Jane from Blue residentional was fantastic from start to finish even when the solicitors were stressing me out she remained positive and kept things on track I would reconmend this company to anyone...
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Comment on agent fees
Easy going not pushy
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“Jane Went the extra mile to enable a smooth sale ......”

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Jul 05,2016
Minithumbup
Jane
By: 'Ward'
Jul 05,2016
0 people found
this helpful
Jane Went the extra mile to enable a smooth sale despite set backs and buy stress levels she remains professional happy and up beat the whole time, the was times I did not think we would achieve the tight dead line that I had set ...
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Comment on agent fees
Excellent Highly recommended
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“Was extremely helpful in getting us into the property within ......”

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May 09,2016
Minithumbup
Jane
By: 'Gilly'
May 09,2016
0 people found
this helpful
Was extremely helpful in getting us into the property within a short space of time and handing over the keys was not a problem. We had a problem with the shower which was fixed straight away. First class service...
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Comment on agent fees
Fees have to be paid.
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“After a bad experience with another agent and a house ......”

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Apr 22,2016
Minithumbup
Jane
By: 'Bex'
Apr 22,2016
0 people found
this helpful
After a bad experience with another agent and a house falling through I was very wary of estate agents. Jane has been fantastic! She has kept me updated and with everything and nothing was a problem....
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“We found Jane and the team to be friendly, approachable ......”

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Apr 18,2016
Minithumbup
Jane
By: 'L&G'
Apr 18,2016
0 people found
this helpful
We found Jane and the team to be friendly, approachable and efficient. We found them to be helpful and professional throughout what is a very stressful time....
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Comment on agent fees
Not applicable, we were buyers.
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“Research is always done before a visit making valuations of ......”

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Apr 15,2016
Minithumbup
Angela
By: 'Mark'
Apr 15,2016
0 people found
this helpful
Research is always done before a visit making valuations of properties accurate. Sold property very quickly, good advicewith regards to offers made on the property. Kept us well informed of the progress of the sale and kept pushing solicitors for the sale to go through ...
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Comment on agent fees
The fees are in line with other agents in the area
Was this helpful? Yes

“I received a good service. I was kept updated on ......”

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Apr 08,2016
Minithumbup
Jane
By: 'K.'
Apr 08,2016
0 people found
this helpful
I received a good service. I was kept updated on the purchase of a property and on letting it out. I highly recommend Jane Vale and Blue Residential...
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“Blue has found us tenants for our properties several times ......”

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Mar 17,2016
Minithumbup
By: 'Michael'
Mar 17,2016
0 people found
this helpful
Blue has found us tenants for our properties several times over the past few years.We have always found them very cheerful and friendly yet extremely professional and efficient....
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Comment on agent fees
Very reasonable
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Blue Residential

Regional Awards won by Blue Residential

Individual Branch Awards


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