West Hampstead, London, NW6
4.7/5, 151 reviews
95% recommended
100% lettings valuation accuracy
94% lettings fee satisfaction
WEST HAMPSTEAD OFFICE
Black Katz | Properties to rent in London | Flats to Rent in London

Opening Hours
Address

Black Katz
199B West End Lane
West Hampstead,London
Greater London
NW6 2LJ
020 7328 5000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 94% £310 £2,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
19 0 115 8 0 0 0 0 9 0
Areas covered
  • W13
  • NW6
  • W12
  • NW2
  • W8
  • NW4
  • W5
  • NW10
  • W11
  • NW11
  • W3
  • SW5
  • N2
  • SW6
  • NW3
  • NW9
  • W9
  • W6
  • W10
  • W14
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Lettings TPOS
Latest Properties
Images & Videos

“Jamie from Black Katz Hammersmith was tireless in his efforts ......”

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Sep 30,2011
Minithumbup
By: 'Patricia Stephens'
Sep 30,2011
0 people found
this helpful
Jamie from Black Katz Hammersmith was tireless in his efforts to find a suitable flat that was needed urgently. He was always friendly, positive and efficient and got us the flat that was perfect for our requirements....
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“Absolutely amazing serviceJay and Calvin were very helpful throughoutEveryone was ......”

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Sep 30,2011
Minithumbup
By: 'Abie'
Sep 30,2011
0 people found
this helpful
Absolutely amazing service Jay and Calvin were very helpful throughout Everyone was friendly and easy to work with Would definately use again and i highly recommend them to others!...
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“Patrick and I have been delighted with the service provided ......”

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Sep 29,2011
Minithumbup
By: 'Kay+Pat'
Sep 29,2011
0 people found
this helpful
Patrick and I have been delighted with the service provided to us by Jamie from the Shepherds Bush branch. He went the extra mile on a couple of occasions, working late and weekends to fit around us!! He found us an amazing property in budget ...
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“Thank you Jamie for sorting us out with our new ......”

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Sep 27,2011
Minithumbup
By: 'Patrick'
Sep 27,2011
10 people found
this helpful
Thank you Jamie for sorting us out with our new home! Always willing to take us around properties (saturday/sunday/late evenings!), very clear about prices and exactly how much we would need to pay immediately and in the future and, ofcourse, regular updates on ...
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“Warren and Chris from the Hampstead office were simply great ......”

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Sep 19,2011
Minithumbup
By: 'Duncan Wilkinson'
Sep 19,2011
0 people found
this helpful
Warren and Chris from the Hampstead office were simply great in finding and letting the best flat I've had in London yet. They were always helpful and keen to sort out any questions I had. Thanks again chaps!...
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“Jay and the team at Black Katz were great. After ......”

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Aug 17,2011
Minithumbup
By: 'Andrew'
Aug 17,2011
0 people found
this helpful
Jay and the team at Black Katz were great. After the previous tenants moved out, I had time to re-decorate and drop the keys off with them again.. Within two days they'd found me some new tenants. Excellent service, great communication, Thanks, Andrew...
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“We are very happy with Jay and Harry from the ......”

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Jul 27,2011
Minithumbup
By: 'Anthony and Valeria'
Jul 27,2011
0 people found
this helpful
We are very happy with Jay and Harry from the Shepherd's Bush Road Hammersmith Office, they were prompt on their search and they straight forward approach. They did a brilliant job finding us a flat that met our requirements and very efficient with the negotiations. ...
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“My current property is through Black Katz Camden office, we ......”

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Jul 21,2011
Minithumbdown
By: 'youlea09'
Jul 21,2011
4 people found
this helpful
My current property is through Black Katz Camden office, we have had no problems but other than the day we signed the contract we have had no contact with them as our landlord owns offices in the same building. The problems started when coming to ...
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By: ANDREW
Jul 25, 2011
View all comments (1)
I am very sorry that you did not receive the service you should have, tenants are our life blood - we need them and we put customer service at the top of the agenda. This is completely the opposite to the way we work - I really do not know what happened here and if you can please preovide more information it will be fully investigated. Again my apologies. I look forward to hearing from you. Regards, Andrew Black ...

“Efficient and honest. They did everything they said they would ......”

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May 18,2011
Minithumbup
By: 'Scooterpower'
May 18,2011
0 people found
this helpful
Efficient and honest. They did everything they said they would do. Chris and Jennifer made the process very easy....
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“Neil at Black Katz West Hamstead was excellent. We were ......”

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May 15,2011
Minithumbup
By: 'Tracey'
May 15,2011
0 people found
this helpful
Neil at Black Katz West Hamstead was excellent. We were searching for the right flat for months and Neil was really proactive and digested our feeback and found us a great flat. Neil was by far the best estate agent we dealt with. He is ...
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“BK are doing a reasonable job of managing my flat. ......”

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May 06,2011
Minithumbup
By: 'Overseas Landlord'
May 06,2011
0 people found
this helpful
BK are doing a reasonable job of managing my flat. I find them a little slow to respond sometimes. I am in Australia but with modern communications that is not an excuse. That said, they find good tenants quickly and keep me informed monthly. My ...
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“We dealt mainly with Jennifer who proved to be very ......”

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May 04,2011
Minithumbup
By: 'marie'
May 04,2011
0 people found
this helpful
We dealt mainly with Jennifer who proved to be very efficient and friendly, a great combination! Even after we moved in, she was always very prompt and helpful by email. Also being able to communicate by email rather than telephone made the process so much ...
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“Proactive, friendly and efficient....”

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Apr 29,2011
Minithumbup
By: 'Russell'
Apr 29,2011
0 people found
this helpful
Proactive, friendly and efficient....
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“We've just moved into a "BlackKatz" property and would highly ......”

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Apr 09,2011
Minithumbup
By: 'Chelsey + Alex'
Apr 09,2011
0 people found
this helpful
We've just moved into a "BlackKatz" property and would highly recommend their service. Khan was the most personable agent we have ever come across, and went out of his way to find us properties that would appeal (we were particularly fussy customers). It was quite ...
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“Very freindly, efficient and helpful staff. I really felt that ......”

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Apr 08,2011
Minithumbup
By: 'sam'
Apr 08,2011
0 people found
this helpful
Very freindly, efficient and helpful staff. I really felt that they were doing their best to find me a suitable flat for my needs. Niel was particularly helpful....
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“Jay and team at Hammersmith Black Katz have rented properties ......”

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Mar 31,2011
Minithumbup
By: 'Kennington Management Ltd'
Mar 31,2011
0 people found
this helpful
Jay and team at Hammersmith Black Katz have rented properties for our company and achieved excellent rentals while providing a friendly and efficient service...
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“Proffesional, efficient and found me amazing tenants! Highly recommended...”

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Mar 27,2011
Minithumbup
By: 'Gill'
Mar 27,2011
0 people found
this helpful
Proffesional, efficient and found me amazing tenants! Highly recommended...
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“The guys (and girls) at Black Kats were great. Khan ......”

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Mar 16,2011
Minithumbup
By: 'Shauna'
Mar 16,2011
0 people found
this helpful
The guys (and girls) at Black Kats were great. Khan showed my house mate and I around to three great properties and we settled on the third...very fast and efficient. Jennifer at the office was also great in explaining things and in getting us ...
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“I would like to thank Black Katz (especially Jay and ......”

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Mar 10,2011
Minithumbup
By: 'Alex'
Mar 10,2011
0 people found
this helpful
I would like to thank Black Katz (especially Jay and Shanto) for an excellent service. They were very professional, friendly and helpful. I was treated individually, what is not very common in other agencies. They have fantastic customer service. I definitely recommend BLACK KATZ to ...
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“Great experience with Black Katz (West Hampstead)Jennifer was extremely ......”

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Mar 06,2011
Minithumbup
By: 'marshall137'
Mar 06,2011
0 people found
this helpful
Great experience with Black Katz (West Hampstead) Jennifer was extremely informative and was quick to reply to all emails and update us on the progress of our references, etc. She even helped us out when we moved in and found that the flat hadn't been ...
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“I have just rented an apartment with Black Katz help ......”

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Feb 28,2011
Minithumbup
By: 'Marta'
Feb 28,2011
0 people found
this helpful
I have just rented an apartment with Black Katz help and the result has been superb. It was the first time I'm renting in the U.K. and Black Katz offered all the support and advice that I was denied by other letting agents. The ...
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“Professional, personal, efficient and super speedy in finding new tenants ! ......”

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Feb 14,2011
Minithumbup
By: 'Sara'
Feb 14,2011
0 people found
this helpful
Professional, personal, efficient and super speedy in finding new tenants ! I will definitely be using them again - this is the first time I have stuck with the same agent as I generally find the service to be dreadful. Not the case with Black Katz....
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“I was most impressed with the service provided by Black ......”

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Jan 13,2011
Minithumbup
By: 'Ewe'
Jan 13,2011
0 people found
this helpful
I was most impressed with the service provided by Black Katz West Hampstead. Khan and his team were professional, quick and proactive. The most impressive was the very open and honest way of dealing with customers, the level of which, quite frankly, is hardly expected ...
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“I was really impressed with the excellent service provided by ......”

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Jan 11,2011
Minithumbup
By: 'Beatrice'
Jan 11,2011
0 people found
this helpful
I was really impressed with the excellent service provided by Black Katz West Hampstead office. Chris and his team were very proactive, so much so it took them only 2 days to find suitable tenants for my flat! All the staff were professional friendly and efficient ...
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“Absolute nightmare to deal with. Still waiting on our deposit ......”

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Nov 26,2010
Minithumbdown
By: 'KH'
Nov 26,2010
4 people found
this helpful
Absolute nightmare to deal with. Still waiting on our deposit over a month after our accounts were closed and everything was supposedly sorted. Make sure you attend the inventory session when you move out and ask for a copy of the final report - they ...
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By: ANDREW
Nov 29, 2010
View all comments (1)
I am sorry that you have had reason to complain. If you can please provide the address details of the property you rented I will ensure matters are looked into. I can assure you that we try to offer the best possible service at all times which is why in fairness we do get a lot of good reviews. However, you are not happy and for this I am sorry. I look forward to hearing from you. Best regards, ANDREW BLACK ...

“Great service throughout the process. Jennifer Powell was absolutely amazing, ......”

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Nov 16,2010
Minithumbup
By: 'Avram'
Nov 16,2010
0 people found
this helpful
Great service throughout the process. Jennifer Powell was absolutely amazing, patient, always available and willing to help. We felt that we have an address for whatever we need. We will definitely go back to this agency in the future!!! ...
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“I rented a flat with Black Katz West Hampstead from 2008......”

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Nov 01,2010
Minithumbup
By: 'Rachel'
Nov 01,2010
0 people found
this helpful
I rented a flat with Black Katz West Hampstead from 2008-2009. They were efficient, friendly and professional. We had a lot of problems with the flat when we moved in but they happily helped us get in contact with the Landlord and sorted out the ...
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“My friend and I used Black Katz recently and we ......”

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May 29,2010
Minithumbup
By: 'JCMG'
May 29,2010
0 people found
this helpful
My friend and I used Black Katz recently and we found them really pleasant to deal with. We were regularly called with news of new properties and had frequent viewings. The staff are polite and us find something to fit within our budget. Would definitely ...
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“I found the all the staff very helpful as we ......”

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Mar 22,2010
Minithumbup
By: 'Bon'
Mar 22,2010
0 people found
this helpful
I found the all the staff very helpful as we were looking for 4 months for a place to rent and they looked for us all the time. The staff were friendly, polite and professional....
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“Blck Katz have been giving me an excellent service for ......”

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Feb 08,2010
Minithumbup
By: 'Linda'
Feb 08,2010
0 people found
this helpful
Blck Katz have been giving me an excellent service for many years. I cannot speak highly enough of them. They make sure that my properties are always let. Can't ask for more than that....
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Last updated at 4:15 PM 25/07/2016 by allAgents

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Black Katz

Branch - West Hampstead, London, NW6