• claim your profile
    Michal Maslisz
  • claim your profile
    Aidan Lynch
  • claim your profile
    Gary Persaud
  • claim your profile
    Gemma Cummins
  • claim your profile
    Alice Gheorma
  • claim your profile
    Fabio Stott
  • claim your profile
    Silvia Villarroel
WEST HAMPSTEAD OFFICE
Black Katz

199B West End Lane West Hampstead, London
Greater London
NW6 2LJ

020 7328 5000
Sep 21,2017
Minithumbup
Gary Persaud
Michal Maslisz
By: 'Mattlm'
Sep 21,2017
0 people found
this helpful
Gary was excellent. Straight away he showed us flats close to our requirements. The last place we saw was ideal and we made an offer straight away. Really easy and transparent process all the way through. Thanks!...
read full review
Comment on agent fees
Reasonable fees, better that others in the area.
Was this helpful? Yes
Sep 12,2017
Minithumbup
Gary Persaud
Gemma Cummins
By: 'tarobert'
Sep 12,2017
0 people found
this helpful
Both staff members did an excellent job in letting my flat very quickly and professionally. Both were always available to answer questions and always have been friendly....
read full review
Comment on agent fees
The fees could be less as their turnover must be massive. But since they do an excellent job, very quickly I suppose I must accept their high level of fees.
Was this helpful? Yes
Jun 06,2017
Minithumbup
Aidan Lynch
Gemma Cummins
By: 'Anna'
Jun 06,2017
0 people found
this helpful
Aidan was really helpful and understanding ours needs. He was always available and he has a great customer service skills....
read full review
Was this helpful? Yes
Mar 29,2017
Minithumbup
Aidan Lynch
By: 'Fernanda Valerio'
Mar 29,2017
0 people found
this helpful
Black Katz is a great letting agency. Their staff is super attentive, agreeable and not as pushy as the rest of London's. I've talked first with Charlie Simz from Candem agency and since they had a property at West Hampsted to show, he put me in contact with Aidan. Aidan is a fantastic agent, absolutely reasonable, honest and dedicate. He's shown me a lovely property not far from their agency in this wonderful area of West Hampstead. They all seem to care about what you're willing to rent (inclu...
read full review
Comment on agent fees
Fair fees
Was this helpful? Yes
Mar 28,2017
Minithumbup
Gemma Cummins
By: 'Cazza C'
Mar 28,2017
0 people found
this helpful
Great friendly and efficient service from Gemma who's taking care of my rental property. Had a couple of issues that needed sorting once tenants moved in - Gemma followed up on my queries immediately and responded both by phone and email with solutions (on the same morning)!! Keep up the good work Gemma - some of us really do appreciate your efforts!! :)...
read full review
Was this helpful? Yes
Jan 11,2017
Minithumbup
Gary Persaud
By: 'Lorena & Fabien'
Jan 11,2017
0 people found
this helpful
Hi, we are an spanish-french couple, Gary listened to us our requirements after a long conversation and he made us a tour and we found our property on the same day. Gemma&Michael help us with all negotation. Thank for all. Blackkatz highly recommended it!...
read full review
Comment on agent fees
I think the fees are on the Market.
Was this helpful? Yes
Jan 11,2017
Minithumbup
Gary Persaud
By: 'Auriol'
Jan 11,2017
0 people found
this helpful
Gary was very communicative, flexible and also well informed about the property. After having had a look at several properties, also via BlackKatz, we could make a well informed decision....
read full review
Was this helpful? Yes
Jan 11,2017
Minithumbup
Gary Persaud
Gemma Cummins
By: 'Hess'
Jan 11,2017
0 people found
this helpful
Would recommend as Gary and Gemma were very friendly and made the whole process as easy and quick as possible. Extremely grateful to them for all their help!!...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
Jan 10,2017
Minithumbup
Alice Gheorma
By: 'Edney'
Jan 10,2017
0 people found
this helpful
Lovely peaple, always attentive, very helpful with getting me and my friend settled in. The smoothest experiences i have had renting an apartment......
read full review
Comment on agent fees
Good
Was this helpful? Yes
Dec 10,2016
Minithumbup
Alice Gheorma
Gemma Cummins
By: 'Maura'
Dec 10,2016
0 people found
this helpful
We have to be really thankful to all the Black Katz members in West Hampstead branch, and in particular Alice and Gemma who helped us with courtesy, professionalism and availability to figure out the better option for our requirements. Absolutely excellent service; highly recommend....
read full review
Comment on agent fees
The Agent's fee is absolutely reasonable and proportional with the service they offer to their customers.
Was this helpful? Yes
Nov 28,2016
Minithumbup
By: 'AHughes'
Nov 28,2016
0 people found
this helpful
Emily was friendly, informative, engaging and helpful and not in the least bit overbearing or pushy. I would thoroughly recommend her as an agent and want to thank her for all her help!...
read full review
Was this helpful? Yes
Nov 15,2016
Minithumbup
By: 'H'
Nov 15,2016
0 people found
this helpful
Overall excellent service was provided The staff are friendly and informative. Frequent contact to update you on progress which was helpful....
read full review
Was this helpful? Yes
Nov 08,2016
Minithumbup
Gary Persaud
Alice Gheorma
By: 'Antonis'
Nov 08,2016
0 people found
this helpful
The staff was really helpfull.They kept me informed during the whole procedure.I was pleased beacause i was in hurry to find a place and they helped me to move in really fast.I would definitely recommend it to a friend....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Nov 01,2016
Minithumbup
Michal Maslisz
Gary Persaud
By: 'Anna'
Nov 01,2016
0 people found
this helpful
What can I say? I simply love Blackkatz! It is the second time they have helped me to find a new place...and it is getting better everytime :). I have tried other agents as well but what I like about Blackkatz is that they actually listen to what you are really looking for and they are very honest and are showing you apartments that suit you and not just those that they have to sell. Also they support you during they entire process - e.g. I had lots and lots of questions and queries and they wer...
read full review
Comment on agent fees
Personally I think the agent fees are very fair and quite affordable to other companies. And these guys really offer good service for this.
Was this helpful? Yes
Nov 01,2016
Minithumbup
By: 'Ele'
Nov 01,2016
0 people found
this helpful
It has been a pleasure to work with Black Katz and in particular with Emily. She is friendly, really pleasant, patient and has always showed us great options for flats. These options clearly reflected the fact that she listened to our requirements and dislikes....
read full review
Comment on agent fees
I'd say black katz's fees are on the same than Foxton's or similar agencies but you're much much nicer to work with.
Was this helpful? Yes
Oct 31,2016
Minithumbup
By: 'Joey'
Oct 31,2016
0 people found
this helpful
Emily provided us an excellent service. Informative, extremely courteous and professional, Emily spent a whole morning showing us possible solutions related to our request. Best service in London! Highly recommended....
read full review
Was this helpful? Yes
Oct 31,2016
Minithumbup
Aidan Lynch
By: 'mb187'
Oct 31,2016
0 people found
this helpful
Right from the initial phone call, all the way through to signing the tenant agreement, the standard of professionalism shown was high. They took the time to listen to us, and offered to provide help where possible. It was a very smooth and stress-free experience and I highly recommend their services/...
read full review
Comment on agent fees
The fees were good and of a very reasonable amount, and was not excessive unlike others that I had come across.
Was this helpful? Yes
Oct 30,2016
Minithumbup
Gary Persaud
By: 'Alex B'
Oct 30,2016
0 people found
this helpful
I needed to rent a property within 1 week because I spent 2 weeks of searching with divers agencies without finding something relevant. I started to lose hope and decided to pop into the Blackcatz office because I liked the interior and because they had different certificates under their names. The same day Gary showed me 3 properties and the same evening I paid a deposit because I found what I wanted. After 1 week I had my flat and I am very happy where I am. Gary also took the time to answer t...
read full review
Comment on agent fees
good
Was this helpful? Yes
Oct 26,2016
Minithumbup
Gary Persaud
Aidan Lynch
By: 'Eddie0217'
Oct 26,2016
0 people found
this helpful
Both profffesional, really excellent and nice. They found us exactly what we were looking for straight away. We felt informed throughout the process and we were able to reach them at any time which really suited our schedule....
read full review
Comment on agent fees
average
Was this helpful? Yes
Aug 27,2016
Minithumbup
Michal Maslisz
Gemma Cummins
By: 'k123'
Aug 27,2016
0 people found
this helpful
Michal and Gemma pulled out all the stops to get my property let quickly and efficiently. They were incredibly helpful, providing contacts where workman where needed. As a landlord, I wont consider going to another agent, and would thoroughly recommend....
read full review
Comment on agent fees
Fair
Was this helpful? Yes
Aug 23,2016
Minithumbup
Aidan Lynch
Gemma Cummins
By: 'CharlotteMoseley'
Aug 23,2016
0 people found
this helpful
Having worked as an estate agent myself I was astounded by how professional and helpful Black Katz were. After my first conversation with Aidan he took time to get to know me and about our search. He then showed us properties that matched our requirements but which were quite different in location as we were not sure where we wanted to be. Him and Michal helped negotiate on the property we fell in love with as it was a bit over our budget with Aidan even coming out to introduce us to the landlor...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Aug 02,2016
Minithumbup
Gary Persaud
By: 'JaiD'
Aug 02,2016
0 people found
this helpful
Gary was thorough, helpful and proactive innmy flat search. Understoof my requirements and found suitable options on that basis. Not like other agents who spam you with irrelevant lets just to secure the deal. Eventually let through them and very happy with the flat. Would recommend to use these guys again for sure! Thank you gary!...
read full review
Comment on agent fees
Seem a bit steep but i believe this is the going rate.
Was this helpful? Yes
Jul 18,2016
Minithumbdown
By: 'Chloe'
Jul 18,2016
0 people found
this helpful
Myself and 3 friends were looking for a student property to rent this coming September. The agents were very active in looking for a property and found us something perfect very quickly. For that I would like to thank Gary and Aidan. However there were some issues after we had secured the property. We felt that nothing was really explained to us properly and there was lots of miscommunication. The agents would provide information over the phone then not follow it up in emails or give us complete...
read full review
Comment on agent fees
The holding fee is a strange concept as no other agents ask for this when potential tenants make an offer on the property.
Was this helpful? Yes
By: Andrew Black
Jul 25, 2016
View all comments (1)
Chloe, I am sorry that you have felt the need to complain. We work very hard at ensuring there is good communication with all parties. If you can please provide more information then we will fully investigate. On your comment regarding the Holding Fee I am slightly confused as this to my knowledge is common to every London agent I am aware of; one weeks holding deposit to secure the property which is then offset against the initial monies of 1st months rent and deposit. i look forward to hear ...
Jul 08,2016
Minithumbup
By: 'Nathan'
Jul 08,2016
0 people found
this helpful
Thanks to Ermias for the friendly and honest service. It was a hassle free and easy process - we are very happy with the flat. Cheers...
read full review
Comment on agent fees
Reasonable.
Was this helpful? Yes
Jul 07,2016
Minithumbup
Emma Callander
By: 'Recommended'
Jul 07,2016
0 people found
this helpful
Firstly I would like to thank Ermias to find us the flat we were looking for. He was friendly and helpful and always ready to answer to our questions. I recommend Blackkatz to everyone is looking for a new flat....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jun 02,2016
Minithumbup
Gemma Cummins
By: 'Julia'
Jun 02,2016
0 people found
this helpful
It is very difficult to find an apartment and thanks to Claudio of the Black Katz West Hamstead agency I visited different apartments that fit my criteria. Thanks to him and to his agency I could find an apartment in one day in the neighborhood that I liked at a reasonable price. Everything is very well explained, they accompany you in all the steps in a very clear way. They are very easily accessible and they respond quickly. I highly recommend Black Katz and specially Claudio's Service....
read full review
Comment on agent fees
Agent's fee are reasonable 170 pound and the service is really good.
Was this helpful? Yes
May 30,2016
Minithumbup
Gemma Cummins
By: 'Vania'
May 30,2016
0 people found
this helpful
House-hunting in London can be a true nightmare. Getting in touch with Blackkatz in West Hampstead has been a blessing. Claudio and Gemma have been great all along! I have found my place, gone through reference check and signed the agreement in less than 24 hrs. Totally recommended!...
read full review
Comment on agent fees
Fees are fair and clearly stated on papers
Was this helpful? Yes
Mar 20,2016
Minithumbup
Gemma Cummins
By: 'emas'
Mar 20,2016
0 people found
this helpful
Gemma has been very kind and very keen on every aspect. She has been fast answering to all the queries I had, a perfect intermediary between me and the landlord....
read full review
Was this helpful? Yes
Feb 07,2016
Minithumbup
Gary Persaud
By: 'Majo Prieto'
Feb 07,2016
0 people found
this helpful
I am very happy to have Black Katz as my letting agents. The team lead by Michal has been a very helpful and friendly crew. They guided me through all the processes and they answered any doubt I had. I am specially delighted by the assistance and professional support of Gary. He patiently helped me to find the place I needed. Thank you very much....
read full review
Was this helpful? Yes
Jan 21,2016
Minithumbup
Gary Persaud
Michal Maslisz
By: 'mattheworbit'
Jan 21,2016
0 people found
this helpful
I can't say enough good things about Black Katz and the service and assistance we received. Gary and Michael from the West Hampstead Office, and Cristina, Will and the manager (I'm sorry, I can't remember your name) were really truly fantastic and helpful, going way above and beyond to help make the process of finding a place to live and getting all signed up as painless as possible. Gary was right on the ball, really listened about what we needed and wanted, showed us lots of properties and ...
read full review
Was this helpful? Yes
Areas covered
  • W13
  • NW6
  • W12
  • NW2
  • W8
  • NW4
  • W5
  • NW10
  • W11
  • NW11
  • W3
  • SW5
  • N2
  • SW6
  • NW3
  • SW10
  • W9
  • W6
  • W10
  • W14
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

NALS TPOS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
19 0 91 7 0 0 0 0 9 0
Michal Maslisz - upload your photo Michal Maslisz
4 reviews

About Michal No description set View full profile
Aidan Lynch - upload your photo Aidan Lynch
6 reviews

About Aidan No description set View full profile
Gary Persaud - upload your photo Gary Persaud
12 reviews

About Gary No description set View full profile
Gemma Cummins - upload your photo Gemma Cummins
9 reviews

About Gemma No description set View full profile
Alice Gheorma - upload your photo Alice Gheorma
3 reviews

About Alice No description set View full profile
Fabio Stott - upload your photo Fabio Stott
0 reviews

About Fabio No description set View full profile
Silvia Villarroel - upload your photo Silvia Villarroel
0 reviews

About Silvia No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 4:15 PM 25/07/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 4:15 PM 25/07/2016 by allAgents

Awards won by Black Katz, London NW6 2LJ

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


Make an Enquiry