WEST HAMPSTEAD OFFICE
Black Katz

199B West End Lane West Hampstead, London
Greater London
NW6 2LJ

020 7328 5000

“ Complete... ”

May 08,2018
Minithumbup
By: 'Simo'
May 08,2018
0 people found
this helpful
Good agency!!!. Give all the clue of what you need it for (documents, bills (how to pay))...... Really kind and Available to help you for everything!!!!...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“ Amazing house!... ”

Mar 30,2018
Minithumbup
By: 'Filippo'
Mar 30,2018
0 people found
this helpful
The agency guy was great professional and nice. He sold us the house in 5 minutes. I was looking on website about this amazing house on rent, but normally the pictures are always better than realty but this time was the reverse. With the help of ...
read full review
Was this helpful? Yes

“ amazing visit... ”

Mar 28,2018
Minithumbup
By: 'seif layouni'
Mar 28,2018
0 people found
this helpful
the agency worked really well and fast to sort out the issues in the house but everything was already perfect. lovely akmowledge from nabil. thanks to him and the team blackkatz ....
read full review
Comment on agent fees
no heading fees. very happy with it.
Was this helpful? Yes

“ Excellent professional service... ”

Mar 28,2018
Minithumbup
By: 'Nathan Ho'
Mar 28,2018
0 people found
this helpful
From the initial phone call for the house viewing, to collecting the keys on the move in date, everything was outstanding. Property was exactly how it was described, and even better. Thank You Nabil...
read full review
Comment on agent fees
All fees were correct. No hidden fees.
Was this helpful? Yes
Mar 01,2018
Minithumbup
By: 'Natasha Acquisto'
Mar 01,2018
0 people found
this helpful
Such a pleasure dealing with Nabil, he went out of his way to help us find a suitable property. All in all it has been a very smooth process!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jan 24,2018
Minithumbup
By: 'Caddington Rd'
Jan 24,2018
0 people found
this helpful
Was a pleasure to run all the viewing and all the procedures with Aidan, super friendly, kind and always available...made us feel comfortable and trustfully about what we were getting...thanks for your help and support!...
read full review
Comment on agent fees
Not good, not bad! We happy we the deal we get...but agency fees were a bit high is true
Was this helpful? Yes
Dec 15,2017
Minithumbup
By: 'Great service'
Dec 15,2017
0 people found
this helpful
Thank you Gary for all you efforts in trying to find us a home, your patience, easy going approach and commitment spoke volumes! Much appreciated! Regards, Nicholas...
read full review
Was this helpful? Yes
Dec 10,2017
Minithumbup
By: 'Anastasiya'
Dec 10,2017
0 people found
this helpful
It was a pleasure to search for my already rented ideal flat in Hampstead with Black Katz. Gemma and Gary, who I was working with, showed professional and individual approach in property searching, they were very friendly and helpful. Thank you for finding me a ...
read full review
Was this helpful? Yes
Oct 03,2017
Minithumbup
By: 'Raphael'
Oct 03,2017
0 people found
this helpful
Gary has been really helpful and professional throughout our property search. We would highly recommend the team at Black Katz....
read full review
Comment on agent fees
Competitive fees
Was this helpful? Yes
Oct 01,2017
Minithumbup
By: 'Kezia'
Oct 01,2017
0 people found
this helpful
Black Katz were extremely helpful from start to finish- especially Gary, who found showed us around our flat, which we love! Thanks Gary...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Sep 27,2017
Minithumbup
By: 'Leandro'
Sep 27,2017
0 people found
this helpful
Really nice people, too friendly and fast to solve doubts, I rent my apartment in one single day, thank you....
read full review
Was this helpful? Yes
Sep 26,2017
Minithumbup
By: 'A Hall'
Sep 26,2017
0 people found
this helpful
Everyone at Black Katz was really helpful and found us our ideal property, especially Gary, Michal and Gemma. Thank you so much for everything....
read full review
Was this helpful? Yes
Sep 25,2017
Minithumbup
By: 'Matt'
Sep 25,2017
0 people found
this helpful
I've had a Gary find me both this years flat and last years. He's a lovely guy that is genuine and has always tried to help us as much as he can. If I'm ever in need again he will be the first to know ...
read full review
Was this helpful? Yes
Sep 21,2017
Minithumbup
By: 'Mattlm'
Sep 21,2017
0 people found
this helpful
Gary was excellent. Straight away he showed us flats close to our requirements. The last place we saw was ideal and we made an offer straight away. Really easy and transparent process all the way through. Thanks!...
read full review
Comment on agent fees
Reasonable fees, better that others in the area.
Was this helpful? Yes
Sep 12,2017
Minithumbup
By: 'tarobert'
Sep 12,2017
0 people found
this helpful
Both staff members did an excellent job in letting my flat very quickly and professionally. Both were always available to answer questions and always have been friendly....
read full review
Comment on agent fees
The fees could be less as their turnover must be massive. But since they do an excellent job, very quickly I suppose I must accept their high level of fees.
Was this helpful? Yes
Jun 06,2017
Minithumbup
By: 'Anna'
Jun 06,2017
0 people found
this helpful
Aidan was really helpful and understanding ours needs. He was always available and he has a great customer service skills....
read full review
Was this helpful? Yes
Mar 29,2017
Minithumbup
By: 'Fernanda Valerio'
Mar 29,2017
0 people found
this helpful
Black Katz is a great letting agency. Their staff is super attentive, agreeable and not as pushy as the rest of London's. I've talked first with Charlie Simz from Candem agency and since they had a property at West Hampsted to show, he put me ...
read full review
Comment on agent fees
Fair fees
Was this helpful? Yes
Mar 28,2017
Minithumbup
By: 'Cazza C'
Mar 28,2017
0 people found
this helpful
Great friendly and efficient service from Gemma who's taking care of my rental property. Had a couple of issues that needed sorting once tenants moved in - Gemma followed up on my queries immediately and responded both by phone and email with solutions (on the ...
read full review
Was this helpful? Yes
Jan 11,2017
Minithumbup
By: 'Lorena & Fabien'
Jan 11,2017
0 people found
this helpful
Hi, we are an spanish-french couple, Gary listened to us our requirements after a long conversation and he made us a tour and we found our property on the same day. Gemma&Michael help us with all negotation. Thank for all. Blackkatz highly recommended ...
read full review
Comment on agent fees
I think the fees are on the Market.
Was this helpful? Yes
Jan 11,2017
Minithumbup
By: 'Auriol'
Jan 11,2017
0 people found
this helpful
Gary was very communicative, flexible and also well informed about the property. After having had a look at several properties, also via BlackKatz, we could make a well informed decision....
read full review
Was this helpful? Yes
Jan 11,2017
Minithumbup
By: 'Hess'
Jan 11,2017
0 people found
this helpful
Would recommend as Gary and Gemma were very friendly and made the whole process as easy and quick as possible. Extremely grateful to them for all their help!!...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
Jan 10,2017
Minithumbup
By: 'Edney'
Jan 10,2017
0 people found
this helpful
Lovely peaple, always attentive, very helpful with getting me and my friend settled in. The smoothest experiences i have had renting an apartment......
read full review
Comment on agent fees
Good
Was this helpful? Yes
Dec 10,2016
Minithumbup
By: 'Maura'
Dec 10,2016
0 people found
this helpful
We have to be really thankful to all the Black Katz members in West Hampstead branch, and in particular Alice and Gemma who helped us with courtesy, professionalism and availability to figure out the better option for our requirements. Absolutely excellent service; highly recommend....
read full review
Comment on agent fees
The Agent's fee is absolutely reasonable and proportional with the service they offer to their customers.
Was this helpful? Yes
Nov 28,2016
Minithumbup
By: 'AHughes'
Nov 28,2016
0 people found
this helpful
Emily was friendly, informative, engaging and helpful and not in the least bit overbearing or pushy. I would thoroughly recommend her as an agent and want to thank her for all her help!...
read full review
Was this helpful? Yes
Nov 15,2016
Minithumbup
By: 'H'
Nov 15,2016
0 people found
this helpful
Overall excellent service was provided The staff are friendly and informative. Frequent contact to update you on progress which was helpful....
read full review
Was this helpful? Yes
Nov 08,2016
Minithumbup
By: 'Antonis'
Nov 08,2016
0 people found
this helpful
The staff was really helpfull.They kept me informed during the whole procedure.I was pleased beacause i was in hurry to find a place and they helped me to move in really fast.I would definitely recommend it to a friend....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Nov 01,2016
Minithumbup
By: 'Anna'
Nov 01,2016
0 people found
this helpful
What can I say? I simply love Blackkatz! It is the second time they have helped me to find a new place...and it is getting better everytime :). I have tried other agents as well but what I like about Blackkatz is that they actually ...
read full review
Comment on agent fees
Personally I think the agent fees are very fair and quite affordable to other companies. And these guys really offer good service for this.
Was this helpful? Yes
Nov 01,2016
Minithumbup
By: 'Ele'
Nov 01,2016
0 people found
this helpful
It has been a pleasure to work with Black Katz and in particular with Emily. She is friendly, really pleasant, patient and has always showed us great options for flats. These options clearly reflected the fact that she listened to our requirements and dislikes....
read full review
Comment on agent fees
I'd say black katz's fees are on the same than Foxton's or similar agencies but you're much much nicer to work with.
Was this helpful? Yes
Oct 31,2016
Minithumbup
By: 'Joey'
Oct 31,2016
0 people found
this helpful
Emily provided us an excellent service. Informative, extremely courteous and professional, Emily spent a whole morning showing us possible solutions related to our request. Best service in London! Highly recommended....
read full review
Was this helpful? Yes
Oct 31,2016
Minithumbup
By: 'mb187'
Oct 31,2016
0 people found
this helpful
Right from the initial phone call, all the way through to signing the tenant agreement, the standard of professionalism shown was high. They took the time to listen to us, and offered to provide help where possible. It was a very smooth and stress-free experience ...
read full review
Comment on agent fees
The fees were good and of a very reasonable amount, and was not excessive unlike others that I had come across.
Was this helpful? Yes
Areas covered
  • W13
  • NW6
  • W12
  • NW2
  • W8
  • NW4
  • W5
  • NW10
  • W11
  • NW11
  • W3
  • SW5
  • N2
  • SW6
  • NW3
  • SW10
  • W9
  • W6
  • W10
  • W14
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

NALS TPOS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
19 0 104 7 0 0 0 0 9 0

Fees

No fees set.
Last updated at 4:15 PM 25/07/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 4:15 PM 25/07/2016 by allAgents

Awards won by Black Katz, London NW6 2LJ

Book FREE Valuation

Branch - West Hampstead, London, NW6