• Staff picture
    Aidan
  • Staff picture
    Gemma
  • Staff picture
    Nabil
  • Staff picture
    Erika
  • Staff picture
    Pawel
WEST HAMPSTEAD OFFICE
Black Katz

199B West End Lane West Hampstead, London
Greater London
NW6 2LJ

020 7328 5000

“Very Helpful...”

Feb 04,2019
Minithumbup
Pawel
By: 'Alisha'
Feb 04,2019
0 people found
this helpful
I am very pleased with the help I received in finding a property. The communication was quick and always informative, always providing a friendly atmosphere. This was really nice especially as it was my first time looking for a home. I would definitely recommend this ...
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Was this helpful? Yes
By: Andrew Black
Feb 04, 2019
View all comments (1)
Alisha, Many thanks for your comments. Regards, Andrew Black Director ...

“Very helpful and efficient agent...”

Feb 01,2019
Minithumbup
Pawel
By: 'mtb'
Feb 01,2019
0 people found
this helpful
Pawel, as well as the rest of the people from the agency, were incredibly helpful and efficient during all the process of renting....
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Comment on agent fees
The fees are very reasonable.
Was this helpful? Yes
By: Andrew Black
Feb 04, 2019
View all comments (1)
Many thanks for your positive feedback, much appreciated. Regards, Andrew Black Director ...

“Efficient...”

Dec 05,2018
Minithumbup
Gemma
Nabil
By: 'GG'
Dec 05,2018
0 people found
this helpful
Very responsive, helpful and professional. The process was quick and they have been very efficient. Fees were halved due to an offer, but after research I think they would have been decent even at 100%. What is very important is that there was no nonsense, lying ...
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Comment on agent fees
good
Was this helpful? Yes

“Fantastic service...”

Aug 08,2018
Minithumbup
Aidan
Gemma
By: 'William Pyke Recommendation'
Aug 08,2018
0 people found
this helpful
Both staff members are excellent at finding the right place and genuinely care about your own personal circumstances. They take into account all factors, are efficient, personable, professional, and were a pleasure to deal with. I couldn't recommend them highly enough....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes

“Complete...”

May 08,2018
Minithumbup
By: 'Simo'
May 08,2018
0 people found
this helpful
Good agency!!!. Give all the clue of what you need it for (documents, bills (how to pay))...... Really kind and Available to help you for everything!!!!...
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Comment on agent fees
Good
Was this helpful? Yes

“Amazing house!...”

Mar 30,2018
Minithumbup
Nabil
By: 'Filippo'
Mar 30,2018
0 people found
this helpful
The agency guy was great professional and nice. He sold us the house in 5 minutes. I was looking on website about this amazing house on rent, but normally the pictures are always better than realty but this time was the reverse. With the help of ...
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Was this helpful? Yes

“amazing visit...”

Mar 28,2018
Minithumbup
Nabil
Gemma
By: 'seif layouni'
Mar 28,2018
0 people found
this helpful
the agency worked really well and fast to sort out the issues in the house but everything was already perfect. lovely akmowledge from nabil. thanks to him and the team blackkatz ....
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Comment on agent fees
no heading fees. very happy with it.
Was this helpful? Yes

“Such a pleasure dealing with Nabil, he went out of ......”

Mar 01,2018
Minithumbup
Nabil
By: 'Natasha Acquisto'
Mar 01,2018
0 people found
this helpful
Such a pleasure dealing with Nabil, he went out of his way to help us find a suitable property. All in all it has been a very smooth process!...
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Comment on agent fees
Good
Was this helpful? Yes

“Was a pleasure to run all the viewing and all ......”

Jan 24,2018
Minithumbup
Aidan
By: 'Caddington Rd'
Jan 24,2018
0 people found
this helpful
Was a pleasure to run all the viewing and all the procedures with Aidan, super friendly, kind and always available...made us feel comfortable and trustfully about what we were getting...thanks for your help and support!...
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Comment on agent fees
Not good, not bad! We happy we the deal we get...but agency fees were a bit high is true
Was this helpful? Yes

“Thank you Gary for all you efforts in trying to ......”

Dec 15,2017
Minithumbup
By: 'Great service'
Dec 15,2017
0 people found
this helpful
Thank you Gary for all you efforts in trying to find us a home, your patience, easy going approach and commitment spoke volumes! Much appreciated! Regards, Nicholas...
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Was this helpful? Yes

“It was a pleasure to search for my already rented ......”

Dec 10,2017
Minithumbup
Gemma
By: 'Anastasiya'
Dec 10,2017
0 people found
this helpful
It was a pleasure to search for my already rented ideal flat in Hampstead with Black Katz. Gemma and Gary, who I was working with, showed professional and individual approach in property searching, they were very friendly and helpful. Thank you for finding me a ...
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Was this helpful? Yes

“Gary has been really helpful and professional throughout our property ......”

Oct 03,2017
Minithumbup
By: 'Raphael'
Oct 03,2017
0 people found
this helpful
Gary has been really helpful and professional throughout our property search. We would highly recommend the team at Black Katz....
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Comment on agent fees
Competitive fees
Was this helpful? Yes

“Black Katz were extremely helpful from start to finish- especially ......”

Oct 01,2017
Minithumbup
By: 'Kezia'
Oct 01,2017
0 people found
this helpful
Black Katz were extremely helpful from start to finish- especially Gary, who found showed us around our flat, which we love! Thanks Gary...
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Comment on agent fees
Good
Was this helpful? Yes

“Really nice people, too friendly and fast to solve doubts, ......”

Sep 27,2017
Minithumbup
Gemma
By: 'Leandro'
Sep 27,2017
0 people found
this helpful
Really nice people, too friendly and fast to solve doubts, I rent my apartment in one single day, thank you....
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Was this helpful? Yes

“Everyone at Black Katz was really helpful and found us ......”

Sep 26,2017
Minithumbup
Gemma
By: 'A Hall'
Sep 26,2017
0 people found
this helpful
Everyone at Black Katz was really helpful and found us our ideal property, especially Gary, Michal and Gemma. Thank you so much for everything....
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Was this helpful? Yes

“I've had a Gary find me both this years flat ......”

Sep 25,2017
Minithumbup
By: 'Matt'
Sep 25,2017
0 people found
this helpful
I've had a Gary find me both this years flat and last years. He's a lovely guy that is genuine and has always tried to help us as much as he can. If I'm ever in need again he will be the first to know ...
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Was this helpful? Yes

“Gary was excellent. Straight away he showed us flats close ......”

Sep 21,2017
Minithumbup
By: 'Mattlm'
Sep 21,2017
0 people found
this helpful
Gary was excellent. Straight away he showed us flats close to our requirements. The last place we saw was ideal and we made an offer straight away. Really easy and transparent process all the way through. Thanks!...
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Comment on agent fees
Reasonable fees, better that others in the area.
Was this helpful? Yes

“Both staff members did an excellent job in letting my ......”

Sep 12,2017
Minithumbup
Gemma
By: 'tarobert'
Sep 12,2017
0 people found
this helpful
Both staff members did an excellent job in letting my flat very quickly and professionally. Both were always available to answer questions and always have been friendly....
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Comment on agent fees
The fees could be less as their turnover must be massive. But since they do an excellent job, very quickly I suppose I must accept their high level of fees.
Was this helpful? Yes

“Aidan was really helpful and understanding ours needs. He was ......”

Jun 06,2017
Minithumbup
Aidan
Gemma
By: 'Anna'
Jun 06,2017
0 people found
this helpful
Aidan was really helpful and understanding ours needs. He was always available and he has a great customer service skills....
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Was this helpful? Yes

“Black Katz is a great letting agency. Their staff is ......”

Mar 29,2017
Minithumbup
Aidan
By: 'Fernanda Valerio'
Mar 29,2017
0 people found
this helpful
Black Katz is a great letting agency. Their staff is super attentive, agreeable and not as pushy as the rest of London's. I've talked first with Charlie Simz from Candem agency and since they had a property at West Hampsted to show, he put me ...
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Comment on agent fees
Fair fees
Was this helpful? Yes

“Great friendly and efficient service from Gemma who's taking care ......”

Mar 28,2017
Minithumbup
Gemma
By: 'Cazza C'
Mar 28,2017
0 people found
this helpful
Great friendly and efficient service from Gemma who's taking care of my rental property. Had a couple of issues that needed sorting once tenants moved in - Gemma followed up on my queries immediately and responded both by phone and email with solutions (on the ...
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Was this helpful? Yes

“Hi, we are an spanish-french couple, Gary listened to us ......”

Jan 11,2017
Minithumbup
By: 'Lorena & Fabien'
Jan 11,2017
0 people found
this helpful
Hi, we are an spanish-french couple, Gary listened to us our requirements after a long conversation and he made us a tour and we found our property on the same day. Gemma&Michael help us with all negotation. Thank for all. Blackkatz highly recommended it!...
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Comment on agent fees
I think the fees are on the Market.
Was this helpful? Yes

“Gary was very communicative, flexible and also well informed about ......”

Jan 11,2017
Minithumbup
By: 'Auriol'
Jan 11,2017
0 people found
this helpful
Gary was very communicative, flexible and also well informed about the property. After having had a look at several properties, also via BlackKatz, we could make a well informed decision....
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Was this helpful? Yes

“Would recommend as Gary and Gemma were very friendly and ......”

Jan 11,2017
Minithumbup
Gemma
By: 'Hess'
Jan 11,2017
0 people found
this helpful
Would recommend as Gary and Gemma were very friendly and made the whole process as easy and quick as possible. Extremely grateful to them for all their help!!...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“We have to be really thankful to all the Black ......”

Dec 10,2016
Minithumbup
Gemma
By: 'Maura'
Dec 10,2016
0 people found
this helpful
We have to be really thankful to all the Black Katz members in West Hampstead branch, and in particular Alice and Gemma who helped us with courtesy, professionalism and availability to figure out the better option for our requirements. Absolutely excellent service; highly recommend....
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Comment on agent fees
The Agent's fee is absolutely reasonable and proportional with the service they offer to their customers.
Was this helpful? Yes
Areas covered
  • W13
  • NW6
  • W12
  • NW2
  • W8
  • NW4
  • W5
  • NW10
  • W11
  • NW11
  • W3
  • SW5
  • N2
  • SW6
  • NW3
  • NW9
  • W9
  • W6
  • W10
  • W14
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

NALS TPOS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
19 0 109 7 0 0 0 0 9 0
Staff picture Aidan
(8)

Staff picture Gemma
(18)

Staff picture Nabil
(5)

Staff picture Erika
(0)

Staff picture Pawel
(2)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 4:15 PM 25/07/2016 by allAgents

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Branch - West Hampstead, London, NW6

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