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    Michal Maslisz
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    Michelle Vanderhyde
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    Alex Nunzi
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    Giuseppe Martellone
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    Mitchelle Vanderhyde
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    Michael Maskisz
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    Emma Callander
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    Michelle Vanderhype
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    Gemma Cummins
No description for branch.
Black Katz

78 Borough High Street London Bridge, London
Greater London
SE1 1LL

020 7403 5010

Nov 19,2015
Minithumbup
By:
Nov 19,2015
Featured Review
2 people found
this helpful
Gemma, the contact that we dealt with, was very informative and friendly. We knew that we would have to make a decision quickly and Gemma gave us all the documentation that we needed as soon as the initial offer deposit was made....
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Feb 04,2016
Minithumbup
By:
Feb 04,2016
Featured Review
0 people found
this helpful
They were very helpful and speedy handling of requests. I would recommend Black Katz to anyone looking to rent. Thanks again...
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Feb 19,2016
Minithumbup
By:
Feb 19,2016
Featured Review
0 people found
this helpful
Very good service, Michelle has been helping us since we visited the apartment. She's still willing to help and very responsive if we have any problems in the flat and the managing agent is not available....
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Feb 25,2016
Minithumbup
By:
Feb 25,2016
Featured Review
0 people found
this helpful
I have worked with Black Katz in order to find a studio for myself. They are very professional, and can say I am very happy with how fast everything went. I am able to move in within just a couple of days after first making contact with them....
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Aug 11,2016
Minithumbup
By:
Aug 11,2016
Featured Review
0 people found
this helpful
Emma was very helpful with regards to any queries that were raised by me or any of the other tenants. She was also responsive to any emails we sent. The only drawback was that we had been told a second viewing of the house would be arranged, however we never heard back....
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Oct 11,2016
Minithumbup
By:
Oct 11,2016
0 people found
this helpful
Michelle was absolutely brilliant throughout the process of us renting a property through Black Katz: helpful, efficient, knowledgeable, friendly and professional. Black Katz was a great lettings agency overall: listening to our requirements, only showing us properties in the area/price bracket we wanted, organising everything on time and responding to all our requests. Highly recommend both Michelle Vanderhyde and Black Katz London Bridge....
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Comment on agent fees
Agent fees are part of most lettings and Black Katz is competitive in the marketplace.
Was this helpful? Yes
Nov 09,2015
Minithumbup
By:
Nov 09,2015
3 people found
this helpful
Recently my housemate and I were looking for new property to rent in South London - we had strict location requirements and set budget - setting a challenge for our Estate Agents in the competitive London rental market! Tim at Black Katz found the perfect property for us! He showed me around the property and even helped assure all of my concerns - including looking under radiators and around window frames to ensure that there were no signs of dreaded London damp/mould damage! Tim continued to g...
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Oct 08,2015
Minithumbup
By:
Oct 08,2015
3 people found
this helpful
Sanil is one of the best agents we have met, very informative and even offered to drive us to locations. He even picked us up from and dropped us off at the train station after each viewing. Knew what we were looking for and was very friendly in the way he showed us around the area. Highly recommended and excellent service. Emma was a pleasure to deal with, and when asked to, she was happy to arrange for different paperwork. Payment was easy and all information was provided....
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Aug 23,2015
Minithumbup
By:
Aug 23,2015
1 people found
this helpful
Excellent services. Always had someone available to speak to, and always took into account the best interests of both parties (tenant and landlord). Policy on first come first serve particularly appealing for the student market, as obviously students won't always be able to make the highest offer. Fairer way of trading also. Persistent with trying to find the most ideal property for ourselves, and also advising on properties that we can actually put in with a lower offer - saving us money. Overa...
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Comment on agent fees
Satisfied with the fees, a little steep for a student however the customer assistance made it worth every penny.
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Aug 19,2015
Minithumbup
By:
Aug 19,2015
3 people found
this helpful
Giuseppe was particularly helpful when finding us a student property for 2015/2016. He went beyond the call of duty to ensure our needs were met and was very helpful with regards to the negotiation process and securing us the right price. I would highly recommend Black Katz because of the positive experience I had with him. Michelle was very helpful with regards to the admin side of things and made the process stress free. I would highly recommend Black Katz to any student in the future sear...
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Aug 07,2015
Minithumbup
By:
Aug 07,2015
1 people found
this helpful
Really helpful and effective team. Found a suitable property for us quickly. Friendly and helpful members of staff. Very prompt replies to queries by email too. Would definitely recommend....
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Comment on agent fees
Agents fees were high and had to pay per tenant, however we had a good service from Black Katz, and fees are high wherever you go. Also didn't take any money from us until we had found and signed for a property we liked.
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Aug 07,2015
Minithumbup
By:
Aug 07,2015
1 people found
this helpful
Josh was excellent in helping us find our flat. He understood everything we wanted and therefore showed us flats that specifically met our requirements. He was very informative and knowledgeable and made the process as easy and pain free as possible! Once paying the deposit for our flat, we were then mostly in contact with Michelle who was also excellent. She also was extremely knowledgeable and informative and answered all of our queries very quickly. Both Josh and Michelle made the process of ...
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Jul 27,2015
Minithumbup
By:
Jul 27,2015
5 people found
this helpful
Been dealing with Alex and Michelle for a few years now in letting my flat out. I find them really great, always proactive, attentive and helpful. Speedy responses to emails, phone and providing feedback. With their new systems, even easier and everything goes smoothly....
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Jul 26,2015
Minithumbdown
By:
Jul 26,2015
4 people found
this helpful
The service I received was poor at best. She was so unhelpful and rude. Her claim that the tenancy commencement date couldn't be altered before it had even been written or signed is just an example of her money grabbing opportunistic attitude. She failed to send the tenancy agreement to us yet demanded money even though we had no idea what the terms of our tenancy were. Her emails were ambiguous. She blamed her lack of resilience on others. She was rude, unorganised and not remotely helpful. Ver...
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By: Emma Callander
Jul 28, 2015
View all comments (2)
Hello, I am sad to read your review as I honestly believe I did my best to make it a smooth process for you all. When you emailed me originally requesting to push the start date of the tenancy back by a week I informed you straight away after speaking to my manager this would not be possible. The date was already agreed between you the tenants and the Landlord, it's not something we can change after a landlord agrees a move in date which you the tenants accepted. If the move in date was p....
Jul 14,2015
Minithumbup
By:
Jul 14,2015
3 people found
this helpful
I have received excellent service from the London Bridge office over past two years letting my properties. Pro active, professional service....
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Comment on agent fees
fair and inline with market fees
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May 29,2015
Minithumbup
By:
May 29,2015
1 people found
this helpful
Great experience all round, we told Josh our ideal property and he arranged 2 viewings for us straight away. The second visit ticked all of our boxes and is the flat we are moving into. Friendly, honest staff who are committed to finding the right property and offer excellent service. We had a number of queries about the property after we visited for the 2nd time, Michelle had got in touch with the managing agent and responded within a couple of hours resolving all the issues. Miles better tha...
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May 27,2015
Minithumbup
By:
May 27,2015
2 people found
this helpful
Great people, made my life so much easier, and really helped me find a cool place to live, without trying to rip me off. I tried loads of estate agents, and all were pretty useless. Go to Black Katz, they are great, and not out to rip you off. They show you good houses, and are very nice people. From seeing the house to moving in was 4 days! :) Thank you!!...
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Comment on agent fees
Fairly good, and not on the extreme level that Foxton sells customers!
Was this helpful? Yes
May 11,2015
Minithumbup
By:
May 11,2015
2 people found
this helpful
Excellent service, they showed us around properties within the price range, that were exactly what we were looking for. The second house we saw was the one that we are moving into. Great service and always quick to respond to all our queries....
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May 01,2015
Minithumbup
By:
May 01,2015
2 people found
this helpful
i rented this flat in Tulse Hill from Blackatz from September 2013 to September 2014. it didn't start off too well to be honest, the 3 bed flat was old and unloved, the building it was in looked a bit ropey with little maintenance (the house was split into 3 flats one of which was ours). there was a host of issues when we first moved in. what annoyed me the most was the agent (cant remember her name unfortunately) had lied about what furniture was included in the furnished rooms. you only got a...
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By: Andrew
May 06, 2015
View all comments (2)
Good afternoon, I have now looked into matters. I am very concerned that you feel you were lied to over furniture; I can assure you we would never lie and can only assume it was a mis-understanding - if you can please supply more information I will investigate further. Upon your move-in there were maintenance issues which whilst I understand we attended to and resolved quickly I do apologise that there were any to start with. There is always pressure when there is a quick changover but it is....
Apr 23,2015
Minithumbup
By:
Apr 23,2015
1 people found
this helpful
I highly recommend Michael Maslisz who is working Black Katz, London Bridge Branch. Michael is a smart, friendly and very honest guy. After viewing some appartments with him in Southwark area I decided to offer for one of the apparments. The overall process (from offering to signature) was fast and very professional. To put it in a nutshell, I'm very satisfied with the service provided and with the appartment. Thank you very much, Michael....
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Comment on agent fees
Absolutely fine, not to high.
Was this helpful? Yes
Apr 21,2015
Minithumbup
By:
Apr 21,2015
2 people found
this helpful
Giuseppe was very professional and polite. He remembered my needs and brought to my attention only those flats who fit my needs. Highly recommended agent!...
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Mar 27,2015
Minithumbup
By:
Mar 27,2015
3 people found
this helpful
Great experience, very friendly agents ensured a smooth and hassle-free transaction. Everything from explaining fees to signing the contract was brilliant. Will highly recommend the agency to all friends looking for a place in London!...
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Mar 19,2015
Minithumbup
By:
Mar 19,2015
3 people found
this helpful
I'm a landlady living abroad and Black Katz are letting agents for my 2 flats. Kim Welcome and her colleague Alex (but especially Kim) have been outstandingly helpful, not only in finding good tenants but also by sorting out last-minute problems such as unexpected cleaning, and organising redecoration & repairs during a tenant change-over while I was in hospital for a hip replacement. Kim seems to have endless patience and good humour in our frequent email exchanges and during our occa...
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Comment on agent fees
Is a landlord/lady EVER entirely happy about fees? But I reckon they are probably fair...
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Mar 17,2015
Minithumbup
By:
Mar 17,2015
2 people found
this helpful
We have just rented a flat using Black Katz and found them to be incredibly helpful. Everything has gone very smoothly and any questions or issues have been answered within the day of asking. They have been very accommodating to any needs of ours. We will be moving in this week and have found the process easy and simple. We even managed to negotiate with the landlord in regards to lowering the rent slightly. All in all it meant the moving process has gone a lot smoother and we are very grateful...
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Mar 17,2015
Minithumbup
By:
Mar 17,2015
2 people found
this helpful
I am very satisfied with the service. The team was very helpful, professional and flexible. Thank you very much guys! If I ever need to look for a new property to rent you will definitely be my first choice!...
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Feb 02,2015
Minithumbup
By:
Feb 02,2015
1 people found
this helpful
No hiccups or hitches in processing application or finalising paperwork etc. Everything was done really quickly, easily and efficiently. Whether it was a Wednesday afternoon or close of business on a Friday!...
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Comment on agent fees
Normal fees in my experience.
Was this helpful? Yes
Jan 11,2015
Minithumbup
By:
Jan 11,2015
1 people found
this helpful
The best experience my sister and I have had so far in London with a lettings agent. Michal was absolutely amazing. We approached him on a Monday and by Wednesday night we had had a viewing and secured the property. He took everything we asked for into consideration, really listening to what we wanted, and did not waste his or our time with places out of our price range or that wouldn't be for us. The communication was great and he went beyond to call other branches and ask about a place that...
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Dec 15,2014
Minithumbup
By:
Dec 15,2014
0 people found
this helpful
Just a quick note to thank black Katz with their helpin finding a property. Special thanks to Gatis who was very helpful in our search. Great service and we were in the property within 10 days of the 1st viewing. Thanks Marc Smith...
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Oct 03,2014
Minithumbup
By:
Oct 03,2014
3 people found
this helpful
I was very pleased with the service offered by Black Katz. They provided quick responses to all of my enquiries and made the process very easy for me being abroad....
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Jun 12,2014
Minithumbup
By:
Jun 12,2014
3 people found
this helpful
We had a very positive experience with Black Katz on Borough High Street. Mike, our agent, rang us early on and suggested appropriate and well priced properties. We arranged a viewing on our house and signed on it immediately. Everything was very professional and speedy, and Black Katz admin staff are always available to answer questions. It has been a pretty pain-free experience and we are thrilled with our new house and the service Black Katz have provided....
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May 15,2014
Minithumbup
By:
May 15,2014
6 people found
this helpful
Absolutely fantastic communication, always keeping me up to date with how the rent agreement was progressing. Staff was always available to help, even on short notice and offered advice beyond the normal call of duty. There were no delays from Black Katz throughout the renting process. Tasks (such as requesting a deposit and signatures for the tenancy agreement) were conducted promptly (some on the same day as agreeing to take on the rental, the rest within 2 days). Property viewings...
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Apr 30,2014
Minithumbup
By:
Apr 30,2014
4 people found
this helpful
Michelle was incredibly helpful and dealt with all of our queries in a quick and efficient manner. She sent through all our information in plenty of time and was always available when we needed to ask anything. I would definitely use Black Katz again....
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Apr 18,2014
Minithumbup
By:
Apr 18,2014
3 people found
this helpful
We lived in a property where Black Katz handled the lettings for six years (they didn't manage the property). For the first 3 or 4 years our contact at Black Katz wasn't particularly impressive - nothing awful, just not proactive or responsive. Then Kim took over our account and she has been excellent - very responsive, and a sense that she actually cares about the outcome for us as well as the landlord....
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Apr 18,2014
Minithumbup
By:
Apr 18,2014
1 people found
this helpful
We lived in a property where Black Katz handled the lettings for six years (they didn't manage the property). For the first 3 or 4 years our contact at Black Katz wasn't particularly impressive - nothing awful, just not proactive or responsive. Then Kim took over our account and she has been excellent - very responsive, and a sense that she actually cares about the outcome for us as well as the landlord....
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Was this helpful? Yes
Feb 14,2014
Minithumbup
By:
Feb 14,2014
3 people found
this helpful
I telephoned Black Katz on the Monday morning; I had a viewing organised that afternoon for the following day on a property which matched closely to my specification. I made a negotiated offer (which Black Katz advised on), which matched closely to separate research I had done online, and agreed on renting the property - the process took less than a week and a half. Black Katz has improved its electronic admin system since I last used them three years ago, and therefore I was able to complete al...
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Areas covered
  • SE1
  • EC2
  • SE17
  • EC3
  • SE11
  • EC4
  • SE16
  • SE8
  • SE15
  • SE22
  • SE23
  • E1
  • E14
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
12 0 65 8 0 0 0 0 17 0
Michal Maslisz - upload your photo Michal Maslisz
13 reviews

About Michal No description set View full profile
Michelle Vanderhyde - no image available Michelle Vanderhyde
Administrator
17 reviews

About Michelle No description set View full profile
Alex Nunzi - no image available Alex Nunzi
Manager
7 reviews

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Giuseppe Martellone - no image available Giuseppe Martellone
Supervisor
2 reviews

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Mitchelle Vanderhyde - upload your photo Mitchelle Vanderhyde
4 reviews

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Michael Maskisz - upload your photo Michael Maskisz
3 reviews

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Emma Callander - upload your photo Emma Callander
6 reviews

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Michelle Vanderhype - upload your photo Michelle Vanderhype
0 reviews

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Gemma Cummins - upload your photo Gemma Cummins
2 reviews

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Last updated at 4:17 PM 25/07/2016 by allAgents

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Last updated at 4:17 PM 25/07/2016 by allAgents

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