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    Michal Maslisz
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    Michelle Vanderhyde
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    Alex Nunzi
  • Giuseppe Martellone
    Giuseppe Martellone
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    Mitchelle Vanderhyde
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    Michael Maskisz
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    Emma Callander
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    Michelle Vanderhype
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    Gemma Cummins
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    Vincenzo Bifulco
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    Patricia Couto
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    Alexandra
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Black Katz

78 Borough High Street London Bridge, London
Greater London
SE1 1LL

020 7403 5010
Apr 25,2017
Minithumbup
Alexandra
By:
Apr 25,2017
0 people found
this helpful
Black Katz offered an amazing service throughout my flat search and were very efficient. A special thank you to Alexandra who went above and beyond to find us a lovely place to call home....
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Apr 07,2017
Minithumbup
Giuseppe Martellone
By:
Apr 07,2017
0 people found
this helpful
Giuseppe was absolutely fantastic! Often, my experience with agencies hasn't been that positive (don't worry, this has never included Black Katz!). He really made the whole process so easy, was very knowledgeable, went the extra mile to see if the office was open for us to pay then and there, and, to top it off, the communication was really exceptional - I've never gone through an agency who's got back to me so speedily!...
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Apr 06,2017
Minithumbup
Alexandra
By:
Apr 06,2017
1 people found
this helpful
Alexandra is the best real estate agent in London, she helped to find a flat in a couple of days, she managed to match all my criterias and she is really pro-active and supportive. I highly recommend Alexandra...
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Apr 04,2017
Minithumbup
Giuseppe Martellone
Patricia Couto
By:
Apr 04,2017
0 people found
this helpful
Great service, very helpful and professional. Giuseppe understood what we were after and took the initiative to find us a flat that was exactly what we wanted. Patricia was very punctual in responding to any queries we had and ensuring everything was processed in time for our move. The only negative comment is that the fees are a little steep but in the end it was worth it!...
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Mar 31,2017
Minithumbup
Michelle Vanderhyde
By:
Mar 31,2017
0 people found
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Michelle was great at getting back to us about our many questions. Minimal hassle to get us into the new flat....
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Comment on agent fees
okay. I am still not exactly sure what they are really for.
Was this helpful? Yes
Mar 24,2017
Minithumbup
Giuseppe Martellone
By:
Mar 24,2017
1 people found
this helpful
Very nice and friendly. Not annoying as many London agents are. Seems very like a very genuine and enthusiastic guy....
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Mar 21,2017
Minithumbup
Vincenzo Bifulco
By:
Mar 21,2017
0 people found
this helpful
My partner and I have just secured a rental apartment in Borough. Vince has been brilliantly throughout the process. He helped us negotiate a good price for the property, and kept us up to date with all communications with the landlord. He is enthusiastic about all the properties he shows prospective tenants and is willing to give his honest opinion (which is something that is lacking in the industry!) I would highly recommend working with Vince if you are looking for someone who will be hard-wo...
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Comment on agent fees
Black Katz charges an admin fee of around £180. Although pricey, I understand it to be fairly common in the market.
Was this helpful? Yes
Feb 15,2017
Minithumbup
Vincenzo Bifulco
By:
Feb 15,2017
0 people found
this helpful
Vincent is fantastic, he is efficient, very helpful and goes above and beyond. A credit to the company, I would recommend his services to anyone. He went out of his way to show me 2 properties at short notice, on a Saturday afternoon (after working hours) I loved the one property and made an offer. Vince handled everything swiftly & professionally & kept me up to date on everything. He truly works for you....
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Comment on agent fees
Reasonable - feel admin fees being charged per person rather than per property is a little excessive
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Feb 03,2017
Minithumbup
Vincenzo Bifulco
By:
Feb 03,2017
0 people found
this helpful
Vincenzo was really warmed and friendly in full time to view the properties selected for me. The only inconvenient is that I didn't have any 100% confirmation of the tenancy till one day before moving, which is making u feel insecure....
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Comment on agent fees
The fees I think were resalable comparing other agent's fees. Really happy with them.
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Oct 11,2016
Minithumbup
Michelle Vanderhyde
By:
Oct 11,2016
0 people found
this helpful
Michelle was absolutely brilliant throughout the process of us renting a property through Black Katz: helpful, efficient, knowledgeable, friendly and professional. Black Katz was a great lettings agency overall: listening to our requirements, only showing us properties in the area/price bracket we wanted, organising everything on time and responding to all our requests. Highly recommend both Michelle Vanderhyde and Black Katz London Bridge....
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Comment on agent fees
Agent fees are part of most lettings and Black Katz is competitive in the marketplace.
Was this helpful? Yes
Aug 11,2016
Minithumbup
Emma Callander
By:
Aug 11,2016
0 people found
this helpful
Emma was very helpful with regards to any queries that were raised by me or any of the other tenants. She was also responsive to any emails we sent. The only drawback was that we had been told a second viewing of the house would be arranged, however we never heard back....
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Feb 25,2016
Minithumbup
By:
Feb 25,2016
0 people found
this helpful
I have worked with Black Katz in order to find a studio for myself. They are very professional, and can say I am very happy with how fast everything went. I am able to move in within just a couple of days after first making contact with them....
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Feb 19,2016
Minithumbup
Michelle Vanderhyde
By:
Feb 19,2016
0 people found
this helpful
Very good service, Michelle has been helping us since we visited the apartment. She's still willing to help and very responsive if we have any problems in the flat and the managing agent is not available....
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Feb 04,2016
Minithumbup
By:
Feb 04,2016
0 people found
this helpful
They were very helpful and speedy handling of requests. I would recommend Black Katz to anyone looking to rent. Thanks again...
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Nov 19,2015
Minithumbup
Gemma Cummins
By:
Nov 19,2015
2 people found
this helpful
Gemma, the contact that we dealt with, was very informative and friendly. We knew that we would have to make a decision quickly and Gemma gave us all the documentation that we needed as soon as the initial offer deposit was made....
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Nov 09,2015
Minithumbup
Emma Callander
Tim .
By:
Nov 09,2015
3 people found
this helpful
Recently my housemate and I were looking for new property to rent in South London - we had strict location requirements and set budget - setting a challenge for our Estate Agents in the competitive London rental market! Tim at Black Katz found the perfect property for us! He showed me around the property and even helped assure all of my concerns - including looking under radiators and around window frames to ensure that there were no signs of dreaded London damp/mould damage! Tim continued to g...
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Oct 08,2015
Minithumbup
Sanil Modasia
Emma Callander
By:
Oct 08,2015
3 people found
this helpful
Sanil is one of the best agents we have met, very informative and even offered to drive us to locations. He even picked us up from and dropped us off at the train station after each viewing. Knew what we were looking for and was very friendly in the way he showed us around the area. Highly recommended and excellent service. Emma was a pleasure to deal with, and when asked to, she was happy to arrange for different paperwork. Payment was easy and all information was provided....
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Aug 23,2015
Minithumbup
Tim .
Emma Callander
By:
Aug 23,2015
1 people found
this helpful
Excellent services. Always had someone available to speak to, and always took into account the best interests of both parties (tenant and landlord). Policy on first come first serve particularly appealing for the student market, as obviously students won't always be able to make the highest offer. Fairer way of trading also. Persistent with trying to find the most ideal property for ourselves, and also advising on properties that we can actually put in with a lower offer - saving us money. Overa...
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Comment on agent fees
Satisfied with the fees, a little steep for a student however the customer assistance made it worth every penny.
Was this helpful? Yes
Aug 19,2015
Minithumbup
Giuseppe Martellone
Michelle Vanderhyde
By:
Aug 19,2015
3 people found
this helpful
Giuseppe was particularly helpful when finding us a student property for 2015/2016. He went beyond the call of duty to ensure our needs were met and was very helpful with regards to the negotiation process and securing us the right price. I would highly recommend Black Katz because of the positive experience I had with him. Michelle was very helpful with regards to the admin side of things and made the process stress free. I would highly recommend Black Katz to any student in the future sear...
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Aug 07,2015
Minithumbup
Michelle Vanderhyde
By:
Aug 07,2015
1 people found
this helpful
Really helpful and effective team. Found a suitable property for us quickly. Friendly and helpful members of staff. Very prompt replies to queries by email too. Would definitely recommend....
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Comment on agent fees
Agents fees were high and had to pay per tenant, however we had a good service from Black Katz, and fees are high wherever you go. Also didn't take any money from us until we had found and signed for a property we liked.
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Aug 07,2015
Minithumbup
Michelle Vanderhyde
By:
Aug 07,2015
1 people found
this helpful
Josh was excellent in helping us find our flat. He understood everything we wanted and therefore showed us flats that specifically met our requirements. He was very informative and knowledgeable and made the process as easy and pain free as possible! Once paying the deposit for our flat, we were then mostly in contact with Michelle who was also excellent. She also was extremely knowledgeable and informative and answered all of our queries very quickly. Both Josh and Michelle made the process of ...
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Jul 27,2015
Minithumbup
Alex Nunzi
Michelle Vanderhyde
By:
Jul 27,2015
5 people found
this helpful
Been dealing with Alex and Michelle for a few years now in letting my flat out. I find them really great, always proactive, attentive and helpful. Speedy responses to emails, phone and providing feedback. With their new systems, even easier and everything goes smoothly....
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Jul 26,2015
Minithumbdown
Emma Callander
By:
Jul 26,2015
4 people found
this helpful
The service I received was poor at best. She was so unhelpful and rude. Her claim that the tenancy commencement date couldn't be altered before it had even been written or signed is just an example of her money grabbing opportunistic attitude. She failed to send the tenancy agreement to us yet demanded money even though we had no idea what the terms of our tenancy were. Her emails were ambiguous. She blamed her lack of resilience on others. She was rude, unorganised and not remotely helpful. Ver...
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By: Emma Callander
Jul 28, 2015
View all comments (2)
Hello, I am sad to read your review as I honestly believe I did my best to make it a smooth process for you all. When you emailed me originally requesting to push the start date of the tenancy back by a week I informed you straight away after speaking to my manager this would not be possible. The date was already agreed between you the tenants and the Landlord, it's not something we can change after a landlord agrees a move in date which you the tenants accepted. If the move in date was p ...
Jul 14,2015
Minithumbup
Michelle Vanderhyde
Alex Nunzi
By:
Jul 14,2015
3 people found
this helpful
I have received excellent service from the London Bridge office over past two years letting my properties. Pro active, professional service....
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Comment on agent fees
fair and inline with market fees
Was this helpful? Yes
May 29,2015
Minithumbup
Mitchelle Vanderhyde
By:
May 29,2015
1 people found
this helpful
Great experience all round, we told Josh our ideal property and he arranged 2 viewings for us straight away. The second visit ticked all of our boxes and is the flat we are moving into. Friendly, honest staff who are committed to finding the right property and offer excellent service. We had a number of queries about the property after we visited for the 2nd time, Michelle had got in touch with the managing agent and responded within a couple of hours resolving all the issues. Miles better tha...
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May 27,2015
Minithumbup
Tim .
By:
May 27,2015
2 people found
this helpful
Great people, made my life so much easier, and really helped me find a cool place to live, without trying to rip me off. I tried loads of estate agents, and all were pretty useless. Go to Black Katz, they are great, and not out to rip you off. They show you good houses, and are very nice people. From seeing the house to moving in was 4 days! :) Thank you!!...
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Comment on agent fees
Fairly good, and not on the extreme level that Foxton sells customers!
Was this helpful? Yes
May 11,2015
Minithumbup
By:
May 11,2015
2 people found
this helpful
Excellent service, they showed us around properties within the price range, that were exactly what we were looking for. The second house we saw was the one that we are moving into. Great service and always quick to respond to all our queries....
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May 01,2015
Minithumbup
By:
May 01,2015
2 people found
this helpful
i rented this flat in Tulse Hill from Blackatz from September 2013 to September 2014. it didn't start off too well to be honest, the 3 bed flat was old and unloved, the building it was in looked a bit ropey with little maintenance (the house was split into 3 flats one of which was ours). there was a host of issues when we first moved in. what annoyed me the most was the agent (cant remember her name unfortunately) had lied about what furniture was included in the furnished rooms. you only got a...
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By: Andrew
May 06, 2015
View all comments (2)
Good afternoon, I have now looked into matters. I am very concerned that you feel you were lied to over furniture; I can assure you we would never lie and can only assume it was a mis-understanding - if you can please supply more information I will investigate further. Upon your move-in there were maintenance issues which whilst I understand we attended to and resolved quickly I do apologise that there were any to start with. There is always pressure when there is a quick changover but it is ...
Apr 23,2015
Minithumbup
Michal Maslisz
Mitchelle Vanderhyde
By:
Apr 23,2015
1 people found
this helpful
I highly recommend Michael Maslisz who is working Black Katz, London Bridge Branch. Michael is a smart, friendly and very honest guy. After viewing some appartments with him in Southwark area I decided to offer for one of the apparments. The overall process (from offering to signature) was fast and very professional. To put it in a nutshell, I'm very satisfied with the service provided and with the appartment. Thank you very much, Michael....
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Comment on agent fees
Absolutely fine, not to high.
Was this helpful? Yes
Apr 21,2015
Minithumbup
Giuseppe Martellone
By:
Apr 21,2015
2 people found
this helpful
Giuseppe was very professional and polite. He remembered my needs and brought to my attention only those flats who fit my needs. Highly recommended agent!...
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Was this helpful? Yes
Areas covered
  • SE1
  • South East London
  • SE17
  • South London
  • SE16
  • Central London
  • SE11
  • SE8
  • SE15
  • SE13
  • EC4
  • E14
  • SE22
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
92% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
12 0 73 8 0 0 0 0 18 0
Michal Maslisz - upload your photo Michal Maslisz
13 reviews

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Michelle Vanderhyde - no image available Michelle Vanderhyde
Administrator
18 reviews

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Alex Nunzi - no image available Alex Nunzi
Manager
7 reviews

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Giuseppe Martellone Giuseppe Martellone
Lettings Supervisor
5 reviews

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Mitchelle Vanderhyde - upload your photo Mitchelle Vanderhyde
4 reviews

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Michael Maskisz - upload your photo Michael Maskisz
3 reviews

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Emma Callander - upload your photo Emma Callander
6 reviews

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Michelle Vanderhype - upload your photo Michelle Vanderhype
0 reviews

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Gemma Cummins - upload your photo Gemma Cummins
2 reviews

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Vincenzo Bifulco - upload your photo Vincenzo Bifulco
3 reviews

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Patricia Couto - upload your photo Patricia Couto
1 reviews

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Alexandra  - upload your photo Alexandra
2 reviews

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Last updated at 4:28 PM 24/03/2017 by Giuseppe Martellone

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Last updated at 4:28 PM 24/03/2017 by Giuseppe Martellone

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