No description for branch.
Black Katz

78 Borough High Street London Bridge, London
Greater London
SE1 1LL

020 7403 5010

“ Efficient, pleasant service... ”

Apr 09,2018
Minithumbup
By: 'tanya'
Apr 09,2018
0 people found
this helpful
We used Black Katz in February 2018 to find a tenant and all their staff were a pleasure to work with. Our new tenant also mentioned that their service was good, no hidden fees etc....
read full review
Comment on agent fees
Good fees (5%) for a first-time customer.
Was this helpful? Yes
Aug 17,2017
Minithumbup
By: 'Isabel'
Aug 17,2017
0 people found
this helpful
Astig and Patricia were absolutely amazing during the entire process of renting my flat. Astig explained everything about the process and how much I would have to pay, when and why. This transparency was something I totally appreciated and that made a major difference, after ...
read full review
Was this helpful? Yes
Aug 01,2017
Minithumbup
By: 'Bethany'
Aug 01,2017
0 people found
this helpful
Giuseppe played a huge role in helping us find our home for the next stage of our student lives. He recommended this lovely big house to us by listening to what we were looking for - he found our house for us rather than us ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jul 08,2017
Minithumbup
By: 'Stephen Morgan'
Jul 08,2017
0 people found
this helpful
The team under the leadership of Alex were absolutely excellent. Thank you to everyone for their swift action. Very impressed!...
read full review
Was this helpful? Yes
Jul 07,2017
Minithumbup
By: 'Andreas'
Jul 07,2017
0 people found
this helpful
I am very happy I ran into Vince. Exceptional service provided, helped me out outside business hours, he was very approachable, if busy returned phone calls / text msgs same day. Showed fingertip feeling through giving me a call to let me know that there is ...
read full review
Was this helpful? Yes
Apr 25,2017
Minithumbup
By: 'CC.'
Apr 25,2017
0 people found
this helpful
Black Katz offered an amazing service throughout my flat search and were very efficient. A special thank you to Alexandra who went above and beyond to find us a lovely place to call home....
read full review
Was this helpful? Yes
Apr 07,2017
Minithumbup
By: 'Holly Maunders'
Apr 07,2017
0 people found
this helpful
Giuseppe was absolutely fantastic! Often, my experience with agencies hasn't been that positive (don't worry, this has never included Black Katz!). He really made the whole process so easy, was very knowledgeable, went the extra mile to see if the office was open for us ...
read full review
Was this helpful? Yes
Apr 06,2017
Minithumbup
By: 'Gege 1001'
Apr 06,2017
1 people found
this helpful
Alexandra is the best real estate agent in London, she helped to find a flat in a couple of days, she managed to match all my criterias and she is really pro-active and supportive. I highly recommend Alexandra...
read full review
Was this helpful? Yes
Apr 04,2017
Minithumbup
By: 'Frances'
Apr 04,2017
0 people found
this helpful
Great service, very helpful and professional. Giuseppe understood what we were after and took the initiative to find us a flat that was exactly what we wanted. Patricia was very punctual in responding to any queries we had and ensuring everything was processed in time ...
read full review
Was this helpful? Yes
Mar 31,2017
Minithumbup
By: 'Jack Chard'
Mar 31,2017
0 people found
this helpful
Michelle was great at getting back to us about our many questions. Minimal hassle to get us into the new flat....
read full review
Comment on agent fees
okay. I am still not exactly sure what they are really for.
Was this helpful? Yes
Mar 24,2017
Minithumbup
By: 'Aleksei'
Mar 24,2017
1 people found
this helpful
Very nice and friendly. Not annoying as many London agents are. Seems very like a very genuine and enthusiastic guy....
read full review
Was this helpful? Yes
Mar 21,2017
Minithumbup
By: 'Victoria R'
Mar 21,2017
0 people found
this helpful
My partner and I have just secured a rental apartment in Borough. Vince has been brilliantly throughout the process. He helped us negotiate a good price for the property, and kept us up to date with all communications with the landlord. He is enthusiastic about ...
read full review
Comment on agent fees
Black Katz charges an admin fee of around £180. Although pricey, I understand it to be fairly common in the market.
Was this helpful? Yes
Feb 15,2017
Minithumbup
By: 'Justine'
Feb 15,2017
0 people found
this helpful
Vincent is fantastic, he is efficient, very helpful and goes above and beyond. A credit to the company, I would recommend his services to anyone. He went out of his way to show me 2 properties at short notice, on a Saturday afternoon (after working hours) ...
read full review
Comment on agent fees
Reasonable - feel admin fees being charged per person rather than per property is a little excessive
Was this helpful? Yes
Feb 03,2017
Minithumbup
By: 'Pablo'
Feb 03,2017
0 people found
this helpful
Vincenzo was really warmed and friendly in full time to view the properties selected for me. The only inconvenient is that I didn't have any 100% confirmation of the tenancy till one day before moving, which is making u feel insecure....
read full review
Comment on agent fees
The fees I think were resalable comparing other agent's fees. Really happy with them.
Was this helpful? Yes
Oct 11,2016
Minithumbup
By: 'LS'
Oct 11,2016
0 people found
this helpful
Michelle was absolutely brilliant throughout the process of us renting a property through Black Katz: helpful, efficient, knowledgeable, friendly and professional. Black Katz was a great lettings agency overall: listening to our requirements, only showing us properties in the area/price bracket we wanted, organising ...
read full review
Comment on agent fees
Agent fees are part of most lettings and Black Katz is competitive in the marketplace.
Was this helpful? Yes
Aug 11,2016
Minithumbup
By: 'Vincent Straub'
Aug 11,2016
0 people found
this helpful
Emma was very helpful with regards to any queries that were raised by me or any of the other tenants. She was also responsive to any emails we sent. The only drawback was that we had been told a second viewing of the house would ...
read full review
Was this helpful? Yes
Feb 25,2016
Minithumbup
By: 'Astig Mandalian'
Feb 25,2016
0 people found
this helpful
I have worked with Black Katz in order to find a studio for myself. They are very professional, and can say I am very happy with how fast everything went. I am able to move in within just a couple of days after first making ...
read full review
Was this helpful? Yes
Feb 19,2016
Minithumbup
By: 'Italian Tenant'
Feb 19,2016
0 people found
this helpful
Very good service, Michelle has been helping us since we visited the apartment. She's still willing to help and very responsive if we have any problems in the flat and the managing agent is not available....
read full review
Was this helpful? Yes
Feb 04,2016
Minithumbup
By: 'A Duncan'
Feb 04,2016
0 people found
this helpful
They were very helpful and speedy handling of requests. I would recommend Black Katz to anyone looking to rent. Thanks again...
read full review
Was this helpful? Yes
Nov 19,2015
Minithumbup
By: 'natalia'
Nov 19,2015
2 people found
this helpful
Gemma, the contact that we dealt with, was very informative and friendly. We knew that we would have to make a decision quickly and Gemma gave us all the documentation that we needed as soon as the initial offer deposit was made....
read full review
Was this helpful? Yes
Nov 09,2015
Minithumbup
By: 'SouthLondonHappy'
Nov 09,2015
3 people found
this helpful
Recently my housemate and I were looking for new property to rent in South London - we had strict location requirements and set budget - setting a challenge for our Estate Agents in the competitive London rental market! Tim at Black Katz found the perfect ...
read full review
Was this helpful? Yes
Oct 08,2015
Minithumbup
By: 'Tom'
Oct 08,2015
3 people found
this helpful
Sanil is one of the best agents we have met, very informative and even offered to drive us to locations. He even picked us up from and dropped us off at the train station after each viewing. Knew what we were looking for and was ...
read full review
Was this helpful? Yes
Aug 23,2015
Minithumbup
By: 'Emma'
Aug 23,2015
1 people found
this helpful
Excellent services. Always had someone available to speak to, and always took into account the best interests of both parties (tenant and landlord). Policy on first come first serve particularly appealing for the student market, as obviously students won't always be able to make the ...
read full review
Comment on agent fees
Satisfied with the fees, a little steep for a student however the customer assistance made it worth every penny.
Was this helpful? Yes
Aug 19,2015
Minithumbup
By: 'James S'
Aug 19,2015
3 people found
this helpful
Giuseppe was particularly helpful when finding us a student property for 2015/2016. He went beyond the call of duty to ensure our needs were met and was very helpful with regards to the negotiation process and securing us the right price. I would highly recommend Black ...
read full review
Was this helpful? Yes
Aug 07,2015
Minithumbup
By: '__'
Aug 07,2015
1 people found
this helpful
Really helpful and effective team. Found a suitable property for us quickly. Friendly and helpful members of staff. Very prompt replies to queries by email too. Would definitely recommend....
read full review
Comment on agent fees
Agents fees were high and had to pay per tenant, however we had a good service from Black Katz, and fees are high wherever you go. Also didn't take any money from us until we had found and signed for a property we liked.
Was this helpful? Yes
Aug 07,2015
Minithumbup
By: 'Taylor1234'
Aug 07,2015
1 people found
this helpful
Josh was excellent in helping us find our flat. He understood everything we wanted and therefore showed us flats that specifically met our requirements. He was very informative and knowledgeable and made the process as easy and pain free as possible! Once paying the deposit ...
read full review
Was this helpful? Yes
Jul 27,2015
Minithumbup
By: 'C C Li'
Jul 27,2015
5 people found
this helpful
Been dealing with Alex and Michelle for a few years now in letting my flat out. I find them really great, always proactive, attentive and helpful. Speedy responses to emails, phone and providing feedback. With their new systems, even easier and everything goes smoothly....
read full review
Was this helpful? Yes
Jul 26,2015
Minithumbdown
By: 'Unsatisfied'
Jul 26,2015
4 people found
this helpful
The service I received was poor at best. She was so unhelpful and rude. Her claim that the tenancy commencement date couldn't be altered before it had even been written or signed is just an example of her money grabbing opportunistic attitude. She failed to ...
read full review
Was this helpful? Yes
By: Emma Callander
Jul 28, 2015
View all comments (2)
Hello, I am sad to read your review as I honestly believe I did my best to make it a smooth process for you all. When you emailed me originally requesting to push the start date of the tenancy back by a week I informed you straight away after speaking to my manager this would not be possible. The date was already agreed between you the tenants and the Landlord, it's not something we can change after a landlord agrees a move in date which you the tenants accepted. If the move in date was p ...
Jul 14,2015
Minithumbup
By: 'DM'
Jul 14,2015
3 people found
this helpful
I have received excellent service from the London Bridge office over past two years letting my properties. Pro active, professional service....
read full review
Comment on agent fees
fair and inline with market fees
Was this helpful? Yes
May 29,2015
Minithumbup
By: 'KBrogan'
May 29,2015
1 people found
this helpful
Great experience all round, we told Josh our ideal property and he arranged 2 viewings for us straight away. The second visit ticked all of our boxes and is the flat we are moving into. Friendly, honest staff who are committed to finding the right property ...
read full review
Was this helpful? Yes
Areas covered
  • SE1
  • South East London
  • SE17
  • South London
  • SE16
  • Central London
  • SE11
  • SE8
  • SE15
  • SE13
  • EC4
  • E14
  • SE22
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
91% customers were satisfied with fees 95% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

NALS TPOS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 0 77 8 0 0 0 0 18 0

Fees

No fees set.
Last updated at 4:28 PM 24/03/2017 by Giuseppe Martellone

Complaints Procedure

No procedure set.
Last updated at 4:28 PM 24/03/2017 by Giuseppe Martellone

Awards won by Black Katz, London SE1 1LL

.

Book FREE Valuation

Branch - London Bridge, London, SE1