• Paul Crook
    Paul Crook
  • william frank
    william frank
  • upload your photo
    Jacek Lubecki
  • Jake Savvides
    Jake Savvides
No description for branch.
Black Katz

1 Topsfield Parade, Middle Lane Crouch End, London
Greater London
N8 8PR

02083473335
May 30,2017
Minithumbup
william frank
Paul Crook
By: 'London Irish'
May 30,2017
0 people found
this helpful
I found Black Katz fair, humane and good natured, qualities that seem altogether absent from so many letting agencies these days in London. They genuinely took into account honesty and character and never once dished out the generic, robotic 'we just want your money and references' attitude so depressingly prevalent in the city now amongst agents. I dealt predominately with William and he was nothing less than gentlemanly and prompt in dealing with all aspects of our (myself & my girlfriend'...
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Comment on agent fees
Good.
Was this helpful? Yes
Apr 10,2017
Minithumbup
By: 'Andrea'
Apr 10,2017
0 people found
this helpful
Having dealt with Black Katz Crouch End Office on a recent move to North London , I have to say what a pleasure they have been to deal with. They have made my move extremely easy and have been highly professional and very friendly. Jake and Marie in particular have been more than helpful and I would use them again on any move I make in the future. I would highly recommend them....
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Mar 16,2017
Minithumbup
Paul Crook
william frank
By: 'Sara'
Mar 16,2017
0 people found
this helpful
We recently moved into a new property managed by the Black Katz N8 office and can wholeheartedly say that both Paul and William have been incredibly friendly and helpful throughout the process. Black Katz have been efficient and professional which has helped make the move as smooth as possible....
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Jan 20,2017
Minithumbup
Jacek Lubecki
By: 'Amy Whittle'
Jan 20,2017
0 people found
this helpful
Jacek has been absolutely incredible in our property search, from the second we stepped foot into Black Katz he has helped us non stop. It can be a very confusing/ stressful time finding the perfect property, but Jacek has made everything so simple for us, he has been 100% upfront and honest all the time and has also gone out of his way to help us find the right property. He has been extremely patient with us, waiting for us to make our final decisions and sort everything out our end, and has ...
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Jan 19,2017
Minithumbup
Jake Savvides
Paul Crook
By: 'GBaldwin'
Jan 19,2017
0 people found
this helpful
Dealt with Paul initially on the phone and he was very helpful, then Jake was great and showed me round a good collection of relevantly priced flats in the area I was looking for. My overall experience with dealing with Black Katz was a pleasant one. Thanks!...
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Jan 06,2017
Minithumbup
Jacek Lubecki
Paul Crook
By: 'Plinio Fernandez'
Jan 06,2017
0 people found
this helpful
We had a very bad experience using Reliable Homes agency so we had 2 days to start looking again for a new flat. We came across to 7 Black Katz properties but once I called they were all already gone. Later that day I got a call from Jacek and he had a few properties within our needs and we went for a viewing. And he was right. We chose the first one he showed us. Plus, everything he said to us was everything we need to know about the property, without adding any bla bla bla during the vie...
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Comment on agent fees
Fees are fees. We always wish to pay as less as possible on fees but we didn't feel ripped off by them.
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Dec 12,2016
Minithumbup
Jake Savvides
By: 'Wilfried'
Dec 12,2016
0 people found
this helpful
Jake is a very pleasant and knowledgeable agent, who took on ideas, suggestions as well as positive and negative feedback in his stride. He proactively encouraged the landlord to make the necessary changes to the flat in order to accommodate my wife and I. We are now very happy in our new home! We look forward to working with Jake again....
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Comment on agent fees
Having registered with numerous agents recently, Black Katz agents fees are the going rate for the N8 area, so did not have any issues in paying it.
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Aug 30,2016
Minithumbup
Paul Crook
By: 'Paul Paschali'
Aug 30,2016
0 people found
this helpful
I've been using Black Katz for some years now and find them to be very helpful and on the ball. They have found me excellent tenants over the years and I do not hesitate to recommend them....
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Aug 25,2016
Minithumbup
Paul Crook
By: 'Tess K'
Aug 25,2016
0 people found
this helpful
My partner and I have been letting property through Black Katz for 20yrs and 10yrs respectively and can happily highly recommend them to other landlords without any hesitation. Paul also has the interests of tenants in mind, and I can vouch for this, he will tell the landlord what needs to be told. Paul makes himself available for advice and is proactive in solving problems that can occasionally arise.at crucial moment's; while getting all elements in place at the specific but essential time, a...
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Comment on agent fees
I believe the fees are commensurate with other letting agents in the areas of North London for whom Black Katz cater. Service industries deserve to succeed as much any business with tangible product in my thinking.
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Aug 01,2016
Minithumbup
By: 'Becky'
Aug 01,2016
1 people found
this helpful
Will was so helpful throughout the process and helped to make a stressful time easier and more straightforward. He gave us early notification of the property which really helped and he kept in regular contact with me throughout. He was highly approachable and friendly and available whenever I needed advice. Cristina and will worked well together and Cristina was patient and helped us with any questions and to clarify things we needed support with. Thank you for being so lovely and helpful. I hav...
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Comment on agent fees
Fees have gone up a considerable amount they were around β€š£100 a year ago and now most are around β€š£150 black katz were the most expensive. Open rent where you deal with landlords directly charge only β€š£20 for fees. I know you need to make money for your service but it seems a big leap from last year and is one of the priciest.
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Jul 19,2016
Minithumbup
Paul Crook
By: 'Mich'
Jul 19,2016
2 people found
this helpful
I have been using Black Katz to let my properties in Crouch End for more than 10 years. Recently 2 of my flats became available and as usual Black Katz have done a great job finding me great tenants. Alex actually found me both tenants in very quick succesion and l'm very happy with both of them..but what is particularly good is how focussed Paul always is on keeping voids at my properties to a minimum. Between them Paul and Alex ensured l lost only a few days rent which is so important for a la...
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Nov 13,2015
Minithumbup
william frank
By: 'Steve Hopewell'
Nov 13,2015
1 people found
this helpful
We initially enquired to Black Katz Crouch End with an email via the website, at the same time we emailed several other agents.Not only were BK the only ones to respond, the speed and quality of their response was exceptional. William dealt with a complicated situation with total competence patience and respect. Nothing was too much trouble and the honesty was refreshing. Once the agreement was concluded Cristina handled the paperwork and completed the deal. Again this was hassle free and nothi...
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Comment on agent fees
Nothing relevant to add to the above comment, the service was exceptional so I have no idea what we paid!
Was this helpful? Yes
Nov 12,2015
Minithumbup
By: 'Nicola'
Nov 12,2015
0 people found
this helpful
Firstly I would like to thank Will for finding us our flat. We're really pleased with it & have settled in nicely. Will was super friendly & went above and beyond expectancies of an estate agent. It's not always easy to leave work on time/early. I'd just started a new job, which made it even more difficult. Will was always happy to meet us later, he'd even pick us up from other flat viewings we'd seen to make it easier for us to get to the appointment on time. He wasn't pushy at all,...
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Nov 05,2015
Minithumbup
Paul Crook
By: 'MC'
Nov 05,2015
0 people found
this helpful
My previous agent had let me down so I decided to give Black Katz a try and I couldn't be more pleased. They were extremely responsive every step of the way and nothing was too much trouble. They found me two lovely tenants and the admin process was smooth and efficient from start to finish. A big thank you to Paul and Christina!...
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Sep 25,2015
Minithumbup
william frank
By: 'Michael'
Sep 25,2015
0 people found
this helpful
I have been using Black Katz to find tenants for several years and they never let me down. I have just rented out a property through them and once again they have come up trumps finding me a lovely couple to take the flat. Will handled the process very well and Cristina dealt with all the admin superbly...as always.Recommended...
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Jun 15,2015
Minithumbup
By: 'Simon'
Jun 15,2015
0 people found
this helpful
Having moved around in London quite a bit I am wary of estate agents - I've had some terrible ones in the past. But Black katz were excellent. Honest, never pushy, helpful friendly and organised. I would recommend them to anyone and will definitely be going straight to them next time I move....
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Apr 30,2015
Minithumbup
Paul Crook
By: 'Ash'
Apr 30,2015
0 people found
this helpful
Paul, Cristina, Will & Aaron were all extremely helpful when we used them to rent out six of apartments in Muswell Hill. They went the extra mile to which we are very grateful....
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Apr 28,2015
Minithumbup
By: 'Ray'
Apr 28,2015
0 people found
this helpful
I have just rented a property through Black Katz and must say im delighted by service and the professional support. There were some surprises along the way and Roberta and Paul have handled these situations with a positive and professional attitude. The whole process from viewing to signing the contract was easy. Cristina, who handled all the paper work was a delight and very professional in handling things....
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Mar 13,2015
Minithumbup
By: 'JM'
Mar 13,2015
0 people found
this helpful
Roberta was smiley, informative and not too pushy. We felt like she was consistently on our side and showed us some great properties. She was also very understanding and accommodating when we didn't like a property and was keen to show us more. Roberta was undoubtedly the nicest and most helpful estate agent I'ver ever come into contact with. I was also dealing with another woman from a rival estate agents who seemed like the last thing she wanted to be doing was showing me properties; that ...
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Was this helpful? Yes
Nov 02,2014
Minithumbup
Paul Crook
By: 'Mrs Gudmundsson'
Nov 02,2014
0 people found
this helpful
The team at Black Katz, headed by Cristina Quinteiroand Paul Crook, go out of their way to ensure that we receive a careful and thoughtful service. We have been with them for over ten years and they have never let us down. They go the extra mile to make our life as landlords easier. I would highly recommend Paul Crook and his team. Our experience is that we are treated as valued customers. They rent our property quickly and smoothly and help us with obtain gas certificates, builders, furniture....
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Comment on agent fees
In line with other agents and sometimes better than other offers
Was this helpful? Yes
Aug 20,2014
Minithumbdown
By: 'Anonymous'
Aug 20,2014
7 people found
this helpful
Simply awful estate agents. Arrogant and unprofessional. They charge you wherever possible for every piece of admin work. During the last month of my tenancy they started showing people round the flat without ever informing me. Once walking in on me while I was in bed. After leaving the flat cleaner than when we moved in they charged us a £300 cleaning fee. We were then informed there were three levels of cleaning fee which ranged for £300 at the lowest to £1000 at the highest...
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By: Andrew
Aug 26, 2014
View all comments (1)
We are sorry that you have had reason to complain, we work very hard at customer serivice which is why we get so many good reviews. Any charges we make are always clearly displayed, we always do all we can to arrange viewings through the existing tenants and regarding cleaning all we ask is that the property is left in the same condition for the new tenants as it was when the current tenants moved in and all cleaning charges are very reasonable and NEVER £1000 or any where close. Please pro ...
Dec 23,2013
Minithumbup
By: 'Tiernan'
Dec 23,2013
0 people found
this helpful
Friendly, helpful, efficient and a joy to deal with. Dara and Cristina made finding a lovely new flat and moving very easy and not at all stressful as previous moves have been. Highly recommend....
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Dec 04,2013
Minithumbup
By: 'Brinda'
Dec 04,2013
0 people found
this helpful
Dara has been an absolute angel, restoring my faith with property searching. Especially when I was loosing hope after having had bad experiences with many agents; who were uncaring and unhelpful. Dara listened to my needs and made the experience less stressful, she went above and beyond with viewing times to suit my needs. She was always available and prompt to call when a new Property came on the market she felt would suit my needs. I will defiantly be contacting Dara with any future p...
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Nov 09,2013
Minithumbup
By: 'Carla'
Nov 09,2013
6 people found
this helpful
The decision of visiting and registering to every estate agent branch nearby the place where my husband and I wanted to live seemed convenient. It would have given us the chance to save time and get to see what we really were looking for. Until we found that, despite the long and tedious registration process, we were considered for the first few days after talking to them and then forgotten. We felt led down from a service that seemed to follow the agencyΒ΄s interests rather than the clientΒ΄s o...
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Oct 31,2013
Minithumbup
By: 'Mark'
Oct 31,2013
0 people found
this helpful
When we arrived through the dorrs of the Black Katz office, we had one week to find a house. We had settled on that area of London, but had been consistently let down by poor service from other estate agents in the area, and had even lost a property to a late bid. In an incredibly short space of time, Chris showed us a house, negotiated with the landlord and had everything sorted, much to our relief. I remember saying to Chris "Thank you, you have changed our opinion of estate agents&...
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Was this helpful? Yes
Oct 02,2013
Minithumbup
By: 'Christina Bell'
Oct 02,2013
1 people found
this helpful
I\'ve been a landlady for over 25 years and have known and dealt with Black Katz, Crouch End for over 10 years. Each time I have a tenant change they come up trumps and find a great tenant. The team have once again provided a first class service, always available on the phone and really striving to provide the most suitable tenant and meeting my requirements (and I am a highly demanding client !). I can particularly recommend Chris and Ben. Cristina handled all of the credit checks, referencing,...
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Sep 19,2013
Minithumbdown
By: 'MG'
Sep 19,2013
5 people found
this helpful
I took over a room in a property rented out by Black Katz last year. There was about 2 months left on the contract when I took it over - the previous tenant had told me this but Black Katz never mentioned it. At the time, the other 2 tenants were planning on staying another year. I paid the £700 deposit in full straight away. After a few weeks one of the agents called and said the Landlord wanted to put the rent up a significant amount. One of the other tenants did not wish to pay this am...
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What agent could do to change your mind?
Given me my deposit back!
Attached Files
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By: Andrew.
Sep 23, 2013
View all comments (1)
MG, I am sorry that you have had reason to complain. We work very hard at customer sevice which is why we get so many positive reviews. Please provide your property adrress and we will look into matters ASAP. Again, my apologies that you felt the need to complain. We look forward to hearing from you. Regards, ANDREW BLACK ...
Sep 13,2013
Minithumbup
By: 'Fiona'
Sep 13,2013
1 people found
this helpful
We were working to a very tight deadline - we had about a week to find a property - and Dara at Black Katz, Crouch End, was not only understanding of this fact but went out of her way to help us find somewhere that really suited us. She was positive, friendly and understanding of our needs and was respectful of our budget. She was also knowledgeable about the area and what was and was not possible. We\'re really happy with the outcome....
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Sep 13,2013
Minithumbup
By: 'Jim Godfrey'
Sep 13,2013
0 people found
this helpful
We ended up putting our house on with three lettings agents, including two of the more fancy \'Crouch End\' agencies but to their credit Black Katz were the team that came through and rented our house before we left for the US. They found us some good tenants and were thoroughly professional through the whole process (and a very friendly team too)....
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Sep 11,2013
Minithumbup
By: 'Peter Summers'
Sep 11,2013
0 people found
this helpful
This is the second time I have rented through black Katz, Chris was manager of the branch both times. I have found him and his team to be a very friendly and helpful bunch. I wouldn\'t use any other agency, they are communicative and trustworthy, dealing with things smoothly and efficiently. I am very pleased to write this positive review. 10/10...
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Areas covered
  • N8
  • Haringey
  • N10
  • N6
  • N22
  • N11
  • N12
  • N2
  • N3
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 95% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: Β£0
  • Max: Β£0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
17 1 39 3 0 0 0 0 3 1
Paul Crook Paul Crook
Director
12 reviews

About Paul No description set View full profile
william frank william frank
Assistant Manager
4 reviews

About william No description set View full profile
Jacek Lubecki - no image available Jacek Lubecki
2 reviews

About Jacek No description set View full profile
Jake Savvides Jake Savvides
2 reviews

About Jake No description set View full profile

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Last updated at 9:35 AM 31/05/2017 by Paul Crook

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Last updated at 9:35 AM 31/05/2017 by Paul Crook

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