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    Paul Crook
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    Will Frank
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    Jacek Lubecki
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    Jake Savvides
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Black Katz

1 Topsfield Parade Crouch End, London
Greater London
N8 8PR

020 8347 3335

Aug 30,2016
Minithumbup
By:
Aug 30,2016
Featured Review
0 people found
this helpful
I've been using Black Katz for some years now and find them to be very helpful and on the ball. They have found me excellent tenants over the years and I do not hesitate to recommend them....
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Aug 25,2016
Minithumbup
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Aug 25,2016
Featured Review
0 people found
this helpful
My partner and I have been letting property through Black Katz for 20yrs and 10yrs respectively and can happily highly recommend them to other landlords without any hesitation. Paul also has the interests of tenants in mind, and I can vouch for this, he will tell the landlord what needs to be told. Paul makes himself available for advice and is proactive in solving problems that can occasionally arise.at crucial moment's; while getting all elements in place at the specific but essential time, a...
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Comment on agent fees
I believe the fees are commensurate with other letting agents in the areas of North London for whom Black Katz cater. Service industries deserve to succeed as much any business with tangible product in my thinking.
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Aug 01,2016
Minithumbup
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Aug 01,2016
Featured Review
1 people found
this helpful
Will was so helpful throughout the process and helped to make a stressful time easier and more straightforward. He gave us early notification of the property which really helped and he kept in regular contact with me throughout. He was highly approachable and friendly and available whenever I needed advice. Cristina and will worked well together and Cristina was patient and helped us with any questions and to clarify things we needed support with. Thank you for being so lovely and helpful. I hav...
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Comment on agent fees
Fees have gone up a considerable amount they were around β€š£100 a year ago and now most are around β€š£150 black katz were the most expensive. Open rent where you deal with landlords directly charge only β€š£20 for fees. I know you need to make money for your service but it seems a big leap from last year and is one of the priciest.
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Jul 19,2016
Minithumbup
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Jul 19,2016
Featured Review
2 people found
this helpful
I have been using Black Katz to let my properties in Crouch End for more than 10 years. Recently 2 of my flats became available and as usual Black Katz have done a great job finding me great tenants. Alex actually found me both tenants in very quick succesion and l'm very happy with both of them..but what is particularly good is how focussed Paul always is on keeping voids at my properties to a minimum. Between them Paul and Alex ensured l lost only a few days rent which is so important for a la...
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Nov 13,2015
Minithumbup
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Nov 13,2015
Featured Review
1 people found
this helpful
We initially enquired to Black Katz Crouch End with an email via the website, at the same time we emailed several other agents.Not only were BK the only ones to respond, the speed and quality of their response was exceptional. William dealt with a complicated situation with total competence patience and respect. Nothing was too much trouble and the honesty was refreshing. Once the agreement was concluded Cristina handled the paperwork and completed the deal. Again this was hassle free and nothi...
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Comment on agent fees
Nothing relevant to add to the above comment, the service was exceptional so I have no idea what we paid!
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Nov 12,2015
Minithumbup
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Nov 12,2015
0 people found
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Firstly I would like to thank Will for finding us our flat. We're really pleased with it & have settled in nicely. Will was super friendly & went above and beyond expectancies of an estate agent. It's not always easy to leave work on time/early. I'd just started a new job, which made it even more difficult. Will was always happy to meet us later, he'd even pick us up from other flat viewings we'd seen to make it easier for us to get to the appointment on time. He wasn't pushy at all,...
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Nov 05,2015
Minithumbup
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Nov 05,2015
0 people found
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My previous agent had let me down so I decided to give Black Katz a try and I couldn't be more pleased. They were extremely responsive every step of the way and nothing was too much trouble. They found me two lovely tenants and the admin process was smooth and efficient from start to finish. A big thank you to Paul and Christina!...
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Sep 25,2015
Minithumbup
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Sep 25,2015
0 people found
this helpful
I have been using Black Katz to find tenants for several years and they never let me down. I have just rented out a property through them and once again they have come up trumps finding me a lovely couple to take the flat. Will handled the process very well and Cristina dealt with all the admin superbly...as always.Recommended...
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Jun 15,2015
Minithumbup
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Jun 15,2015
0 people found
this helpful
Having moved around in London quite a bit I am wary of estate agents - I've had some terrible ones in the past. But Black katz were excellent. Honest, never pushy, helpful friendly and organised. I would recommend them to anyone and will definitely be going straight to them next time I move....
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Apr 30,2015
Minithumbup
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Apr 30,2015
0 people found
this helpful
Paul, Cristina, Will & Aaron were all extremely helpful when we used them to rent out six of apartments in Muswell Hill. They went the extra mile to which we are very grateful....
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Apr 28,2015
Minithumbup
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Apr 28,2015
0 people found
this helpful
I have just rented a property through Black Katz and must say im delighted by service and the professional support. There were some surprises along the way and Roberta and Paul have handled these situations with a positive and professional attitude. The whole process from viewing to signing the contract was easy. Cristina, who handled all the paper work was a delight and very professional in handling things....
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Mar 13,2015
Minithumbup
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Mar 13,2015
0 people found
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Roberta was smiley, informative and not too pushy. We felt like she was consistently on our side and showed us some great properties. She was also very understanding and accommodating when we didn't like a property and was keen to show us more. Roberta was undoubtedly the nicest and most helpful estate agent I'ver ever come into contact with. I was also dealing with another woman from a rival estate agents who seemed like the last thing she wanted to be doing was showing me properties; that ...
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Nov 02,2014
Minithumbup
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Nov 02,2014
0 people found
this helpful
The team at Black Katz, headed by Cristina Quinteiroand Paul Crook, go out of their way to ensure that we receive a careful and thoughtful service. We have been with them for over ten years and they have never let us down. They go the extra mile to make our life as landlords easier. I would highly recommend Paul Crook and his team. Our experience is that we are treated as valued customers. They rent our property quickly and smoothly and help us with obtain gas certificates, builders, furniture....
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Comment on agent fees
In line with other agents and sometimes better than other offers
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Aug 20,2014
Minithumbdown
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Aug 20,2014
3 people found
this helpful
Simply awful estate agents. Arrogant and unprofessional. They charge you wherever possible for every piece of admin work. During the last month of my tenancy they started showing people round the flat without ever informing me. Once walking in on me while I was in bed. After leaving the flat cleaner than when we moved in they charged us a £300 cleaning fee. We were then informed there were three levels of cleaning fee which ranged for £300 at the lowest to £1000 at the highest...
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By: Andrew
Aug 26, 2014
View all comments (1)
We are sorry that you have had reason to complain, we work very hard at customer serivice which is why we get so many good reviews. Any charges we make are always clearly displayed, we always do all we can to arrange viewings through the existing tenants and regarding cleaning all we ask is that the property is left in the same condition for the new tenants as it was when the current tenants moved in and all cleaning charges are very reasonable and NEVER £1000 or any where close. Please pro....
Dec 23,2013
Minithumbup
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Dec 23,2013
0 people found
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Friendly, helpful, efficient and a joy to deal with. Dara and Cristina made finding a lovely new flat and moving very easy and not at all stressful as previous moves have been. Highly recommend....
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Dec 04,2013
Minithumbup
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Dec 04,2013
0 people found
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Dara has been an absolute angel, restoring my faith with property searching. Especially when I was loosing hope after having had bad experiences with many agents; who were uncaring and unhelpful. Dara listened to my needs and made the experience less stressful, she went above and beyond with viewing times to suit my needs. She was always available and prompt to call when a new Property came on the market she felt would suit my needs. I will defiantly be contacting Dara with any future p...
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Nov 09,2013
Minithumbup
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Nov 09,2013
3 people found
this helpful
The decision of visiting and registering to every estate agent branch nearby the place where my husband and I wanted to live seemed convenient. It would have given us the chance to save time and get to see what we really were looking for. Until we found that, despite the long and tedious registration process, we were considered for the first few days after talking to them and then forgotten. We felt led down from a service that seemed to follow the agencyΒ΄s interests rather than the clientΒ΄s o...
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Oct 31,2013
Minithumbup
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Oct 31,2013
0 people found
this helpful
When we arrived through the dorrs of the Black Katz office, we had one week to find a house. We had settled on that area of London, but had been consistently let down by poor service from other estate agents in the area, and had even lost a property to a late bid. In an incredibly short space of time, Chris showed us a house, negotiated with the landlord and had everything sorted, much to our relief. I remember saying to Chris "Thank you, you have changed our opinion of estate agents&...
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Oct 02,2013
Minithumbup
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Oct 02,2013
1 people found
this helpful
I\'ve been a landlady for over 25 years and have known and dealt with Black Katz, Crouch End for over 10 years. Each time I have a tenant change they come up trumps and find a great tenant. The team have once again provided a first class service, always available on the phone and really striving to provide the most suitable tenant and meeting my requirements (and I am a highly demanding client !). I can particularly recommend Chris and Ben. Cristina handled all of the credit checks, referencing,...
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Sep 19,2013
Minithumbdown
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Sep 19,2013
3 people found
this helpful
I took over a room in a property rented out by Black Katz last year. There was about 2 months left on the contract when I took it over - the previous tenant had told me this but Black Katz never mentioned it. At the time, the other 2 tenants were planning on staying another year. I paid the £700 deposit in full straight away. After a few weeks one of the agents called and said the Landlord wanted to put the rent up a significant amount. One of the other tenants did not wish to pay this am...
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What agent could do to change your mind?
Given me my deposit back!
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By: Andrew.
Sep 23, 2013
View all comments (1)
MG, I am sorry that you have had reason to complain. We work very hard at customer sevice which is why we get so many positive reviews. Please provide your property adrress and we will look into matters ASAP. Again, my apologies that you felt the need to complain. We look forward to hearing from you. Regards, ANDREW BLACK....
Sep 13,2013
Minithumbup
By:
Sep 13,2013
1 people found
this helpful
We were working to a very tight deadline - we had about a week to find a property - and Dara at Black Katz, Crouch End, was not only understanding of this fact but went out of her way to help us find somewhere that really suited us. She was positive, friendly and understanding of our needs and was respectful of our budget. She was also knowledgeable about the area and what was and was not possible. We\'re really happy with the outcome....
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Sep 13,2013
Minithumbup
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Sep 13,2013
0 people found
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We ended up putting our house on with three lettings agents, including two of the more fancy \'Crouch End\' agencies but to their credit Black Katz were the team that came through and rented our house before we left for the US. They found us some good tenants and were thoroughly professional through the whole process (and a very friendly team too)....
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Sep 11,2013
Minithumbup
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Sep 11,2013
0 people found
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This is the second time I have rented through black Katz, Chris was manager of the branch both times. I have found him and his team to be a very friendly and helpful bunch. I wouldn\'t use any other agency, they are communicative and trustworthy, dealing with things smoothly and efficiently. I am very pleased to write this positive review. 10/10...
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Sep 11,2013
Minithumbup
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Sep 11,2013
0 people found
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I Found Black Katz very helpful and professional in my dealings...
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Aug 16,2013
Minithumbup
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Aug 16,2013
0 people found
this helpful
Christopher has always provided us with excellent tenants, well suited to the property that we let, without any problems arising during the tenancy. I would fully recommend their services....
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Jul 22,2013
Minithumbup
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Jul 22,2013
1 people found
this helpful
Estate Agents on a whole often have a poor reputation however these guys certainly could teach the rest a thing or too. It was a pleasure dealing with them. Would highly recommend....
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Jun 07,2013
Minithumbup
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Jun 07,2013
2 people found
this helpful
Dara was lovely, friendly and extremely helpful in helping us find a property. Unlike other agents in the area she understood our budget and explained what we could get for our money. She showed us round a variety of properties and really took on board our comments about them making the next viewing more worthwhile. She was always available on the phone and she was very flexible if we were running late etc. Her knowledge of the area and all the figures e.g. deposits etc was great and she was abl...
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Jun 06,2013
Minithumbup
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Jun 06,2013
1 people found
this helpful
I recently used the agency to locate a potential property for rental. We were dealt with by Dara Madden, who is frankly the most impressive estate agent I have ever come across in both this recent and all my past property searches. We arrived at the agents early to try and move the viewing and were welcomed warmly by Dara who spent the next 10 minutes trying to push our viewing forward so that my friend could have more time to catch a train to Manchester that evening. We were driven to the pr...
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Jun 05,2013
Minithumbup
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Jun 05,2013
1 people found
this helpful
We used Black Katz in Crouch End to look to look for a house in North London. It was our first experience of looking for a house in London and Dara could not have been more helpful. Dara did everything she could to find a property within our budget (despite this being quite low) in the area we wanted and was always helpful and professional. We could always get in contact with her whenever we had any questions and we were always fully aware of the details of the property we were viewing. We f...
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Jun 05,2013
Minithumbup
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Jun 05,2013
1 people found
this helpful
My experience with Black Katz, and with Dara in particular was so positive that I just had to leave a review. Her enthusiasm and knowledge for the job made her a pleasure to deal with. She answered all my questions accurately and honestly and made sure she had a picture of exactly what sort of property I was looking for so that she could tailor her suggestions to my needs. When she took us to view a property she made it an extremely enjoyable experience - there was no pressure or rush and I fel...
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May 24,2013
Minithumbup
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May 24,2013
3 people found
this helpful
After looking at afew awful properties we came across black catz and spoke to dara from the first meeting we arranged 2 veiwings, the service we recived was professional and effective. Dara helped us with any questions, she was bubbly pleasent we got on straight away! I thought the whole process was going to be a head ache but with daras help it was simple easy and abit of fun aswell! I would like to thank her for all the help and support even when she was no longer dealing with our case she sti...
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May 22,2013
Minithumbup
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May 22,2013
1 people found
this helpful
Dara was recommended by a friend. So we called her up and she was very helpful in finding us a place that suited us and was at a good price! We visited the place with her and she was a very bubbly, lovely person, we fell in love with the property and she took us straight to the office, even though it was ment to close at 6 she stayed after hours for us to sign some forms. Someone who helps this much really makes the customer happy as it feels like she\'s just as excited as we are!...
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May 09,2013
Minithumbup
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May 09,2013
1 people found
this helpful
After a few weeks of trying to find a property, often dealing with agents of questionable ethics, whom were disinterested and sometimes rude, I stumbled across one in Hornsey that I fell in love with immediately. A beautiful loft apartment overlooking Alexandra Park. We dealt with Dara at the Black Katz Crouch End branch. Dara was extremely helpful and friendly. She helped us arrange an offer that would put the property within our budget that very day and within a couple of hours, meaning ...
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May 09,2013
Minithumbup
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May 09,2013
1 people found
this helpful
Two of us were looking for a flat for a couple of weeks. After we realised Dara was working at BlackKatz we left our details with her. By the next day she had found a placed for 3 people so we grabbed another fella and viewed it. Love it instantly and she had catered to all our needs and found everything we wanted in just the first viewing! So we said yes right away. With the help of Christina too we had made an offer within the hour. That was on a Friday. Over the weekend we sorted the agreeme...
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May 01,2013
Minithumbup
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May 01,2013
1 people found
this helpful
Dealing with Black Katz, and specially with Dara Madden and Cristina Quinteiro was one of the best letting agency experience I\'ve had. It was quick, effective and without any trouble. Lots of contact and help from them on every part of the process. Dara went through all the steps really clearly and dealt with all the problems and questions we had. Really good!...
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Areas covered
  • N8
  • N17
  • N10
  • N22
  • Crouch EndMuswell HillHighgateBounds GreenWood GreenHaringeyAlexandra ParkEast FinchleyTurnpike LaneFinchley CentralFriern BarnetWoodside Park
  • N6
  • N11
  • N2
  • N15
  • N3
  • N14
  • N12
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
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  • Max: Β£0

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17 1 32 3 0 0 0 0 3 1
Paul Crook - no image available Paul Crook
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8 reviews

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Will Frank - upload your photo Will Frank
2 reviews

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Jacek Lubecki - no image available Jacek Lubecki
0 reviews

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Jake Savvides - no image available Jake Savvides
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Last updated at 4:20 PM 25/07/2016 by allAgents

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Last updated at 4:20 PM 25/07/2016 by allAgents

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