West Hampstead, London, NW6
4.8/5, 6 reviews
95% recommended
100% lettings valuation accuracy
95% lettings fee satisfaction

Property Features

WEST HAMPSTEAD OFFICE
Black Katz | Properties to rent in London | Flats to Rent in London

Latest Reviews

View all Reviews 6
Featured Review
a
reviewed by 'Antonio'
“They have been super helpful and professional since the first viewing!I strongly suggest this agency for your next move!! ....”
Featured Review
a
reviewed by 'Panos'
“Erika (based in Black Katz, Hampstead) replied, in detailed, to all queries we raised before we move in the flat. ......”
Featured Review
a
reviewed by 'LondonRenter'
“We didn't end up going with one of their properties but their customer service was excellent, they regularly checked in ......”
Featured Review
a
reviewed by 'Hannah'
“Erika and Aidan at Black Katz have been fantastic in the process of starting a new tenancy - they have ......”
4th Dec 2023
reviewed by 'Patrick'
“Their customer service was great, and the staff were very responsive to our questions.Their policy of granting the tenancy ......”
19th Sep 2023
reviewed by 'Patrizia'
“We have been very happy with the professional and efficient service we have received.Gemma has been wonderful and made ......”
Opening Hours
  • Monday: 09:30 - 18:30
  • Tuesday: 09:30 - 18:30
  • Wednesday: 09:30 - 18:30
  • Thursday: 09:30 - 18:30
  • Friday: 09:30 - 18:30
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Address

Black Katz
22 West Hampstead Mews
West Hampstead,London
Greater London
NW6 3BB
020 7328 5000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 95% £310 £2,685
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
19 0 152 10 0 0 0 0 9 0
Areas covered
  • W13
  • NW6
  • W12
  • NW2
  • W8
  • NW4
  • W5
  • NW10
  • W11
  • NW11
  • W3
  • SW5
  • N2
  • SW6
  • NW3
  • NW9
  • W9
  • W6
  • W10
  • W14
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NALS TPOS Lettings TPOS SAGEagent
Rankings
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Black Katz Image 1
Camden West Central Office, NW1
Islington \/ East \/ Crouch Office, N1
London Bridge \/ Clapham Office, SE1
West Hampstead, NW6

“Black Katz were extremely helpful from start to finish- especially ......”

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Oct 01,2017
Minithumbup
By: 'Kezia'
Oct 01,2017
0 people found
this helpful
Black Katz were extremely helpful from start to finish- especially Gary, who found showed us around our flat, which we love! Thanks Gary...
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Comment on agent fees
Good
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“Really nice people, too friendly and fast to solve doubts, ......”

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Sep 27,2017
Minithumbup
By: 'Leandro'
Sep 27,2017
0 people found
this helpful
Really nice people, too friendly and fast to solve doubts, I rent my apartment in one single day, thank you....
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“Everyone at Black Katz was really helpful and found us ......”

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Sep 26,2017
Minithumbup
By: 'A'
Sep 26,2017
0 people found
this helpful
Everyone at Black Katz was really helpful and found us our ideal property, especially Gary, Michal and Gemma. Thank you so much for everything....
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“I've had a Gary find me both this years flat ......”

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Sep 25,2017
Minithumbup
By: 'Matt'
Sep 25,2017
0 people found
this helpful
I've had a Gary find me both this years flat and last years. He's a lovely guy that is genuine and has always tried to help us as much as he can. If I'm ever in need again he will be the first to know ...
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“Gary was excellent. Straight away he showed us flats close ......”

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Sep 21,2017
Minithumbup
By: 'Mattlm'
Sep 21,2017
0 people found
this helpful
Gary was excellent. Straight away he showed us flats close to our requirements. The last place we saw was ideal and we made an offer straight away. Really easy and transparent process all the way through. Thanks!...
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Comment on agent fees
Reasonable fees, better that others in the area.
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“Both staff members did an excellent job in letting my ......”

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Sep 12,2017
Minithumbup
By: 'tarobert'
Sep 12,2017
0 people found
this helpful
Both staff members did an excellent job in letting my flat very quickly and professionally. Both were always available to answer questions and always have been friendly....
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Comment on agent fees
The fees could be less as their turnover must be massive. But since they do an excellent job, very quickly I suppose I must accept their high level of fees.
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“Aidan was really helpful and understanding ours needs. He was ......”

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Jun 06,2017
Minithumbup
Staff profile picture
Aidan
By: 'Anna'
Jun 06,2017
0 people found
this helpful
Aidan was really helpful and understanding ours needs. He was always available and he has a great customer service skills....
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“Black Katz is a great letting agency. Their staff is ......”

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Mar 29,2017
Minithumbup
Staff profile picture
Aidan
By: 'Fernanda'
Mar 29,2017
0 people found
this helpful
Black Katz is a great letting agency. Their staff is super attentive, agreeable and not as pushy as the rest of London's. I've talked first with Charlie Simz from Candem agency and since they had a property at West Hampsted to show, he put me ...
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Comment on agent fees
Fair fees
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“Great friendly and efficient service from Gemma who's taking care ......”

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Mar 28,2017
Minithumbup
By: 'Cazza'
Mar 28,2017
0 people found
this helpful
Great friendly and efficient service from Gemma who's taking care of my rental property. Had a couple of issues that needed sorting once tenants moved in - Gemma followed up on my queries immediately and responded both by phone and email with solutions (on the ...
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“Hi, we are an spanish-french couple, Gary listened to us ......”

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Jan 11,2017
Minithumbup
By: 'Lorena'
Jan 11,2017
0 people found
this helpful
Hi, we are an spanish-french couple, Gary listened to us our requirements after a long conversation and he made us a tour and we found our property on the same day. Gemma&Michael help us with all negotation. Thank for all. Blackkatz highly recommended it!...
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Comment on agent fees
I think the fees are on the Market.
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“Gary was very communicative, flexible and also well informed about ......”

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Jan 11,2017
Minithumbup
By: 'Auriol'
Jan 11,2017
0 people found
this helpful
Gary was very communicative, flexible and also well informed about the property. After having had a look at several properties, also via BlackKatz, we could make a well informed decision....
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“Would recommend as Gary and Gemma were very friendly and ......”

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Jan 11,2017
Minithumbup
By: 'Hess'
Jan 11,2017
0 people found
this helpful
Would recommend as Gary and Gemma were very friendly and made the whole process as easy and quick as possible. Extremely grateful to them for all their help!!...
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Comment on agent fees
Reasonable
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“Lovely peaple, always attentive, very helpful with getting me and ......”

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Jan 10,2017
Minithumbup
By: 'Edney'
Jan 10,2017
1 people found
this helpful
Lovely peaple, always attentive, very helpful with getting me and my friend settled in. The smoothest experiences i have had renting an apartment......
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Comment on agent fees
Good
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“We have to be really thankful to all the Black ......”

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Dec 10,2016
Minithumbup
By: 'Maura'
Dec 10,2016
0 people found
this helpful
We have to be really thankful to all the Black Katz members in West Hampstead branch, and in particular Alice and Gemma who helped us with courtesy, professionalism and availability to figure out the better option for our requirements. Absolutely excellent service; highly recommend....
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Comment on agent fees
The Agent's fee is absolutely reasonable and proportional with the service they offer to their customers.
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“Emily was friendly, informative, engaging and helpful and not in ......”

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Nov 28,2016
Minithumbup
By: 'AHughes'
Nov 28,2016
0 people found
this helpful
Emily was friendly, informative, engaging and helpful and not in the least bit overbearing or pushy. I would thoroughly recommend her as an agent and want to thank her for all her help!...
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“Overall excellent service was provided The staff are friendly and ......”

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Nov 15,2016
Minithumbup
By: 'H'
Nov 15,2016
0 people found
this helpful
Overall excellent service was provided The staff are friendly and informative. Frequent contact to update you on progress which was helpful....
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“The staff was really helpfull.They kept me informed during ......”

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Nov 08,2016
Minithumbup
By: 'Antonis'
Nov 08,2016
0 people found
this helpful
The staff was really helpfull.They kept me informed during the whole procedure.I was pleased beacause i was in hurry to find a place and they helped me to move in really fast.I would definitely recommend it to a friend....
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Comment on agent fees
Good
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“What can I say? I simply love Blackkatz! It is ......”

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Nov 01,2016
Minithumbup
By: 'Anna'
Nov 01,2016
1 people found
this helpful
What can I say? I simply love Blackkatz! It is the second time they have helped me to find a new place...and it is getting better everytime :). I have tried other agents as well but what I like about Blackkatz is that they actually ...
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Comment on agent fees
Personally I think the agent fees are very fair and quite affordable to other companies. And these guys really offer good service for this.
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“It has been a pleasure to work with Black Katz ......”

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Nov 01,2016
Minithumbup
By: 'Ele'
Nov 01,2016
0 people found
this helpful
It has been a pleasure to work with Black Katz and in particular with Emily. She is friendly, really pleasant, patient and has always showed us great options for flats. These options clearly reflected the fact that she listened to our requirements and dislikes....
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Comment on agent fees
I'd say black katz's fees are on the same than Foxton's or similar agencies but you're much much nicer to work with.
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“Emily provided us an excellent service. Informative, extremely courteous and ......”

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Oct 31,2016
Minithumbup
By: 'Joey'
Oct 31,2016
0 people found
this helpful
Emily provided us an excellent service. Informative, extremely courteous and professional, Emily spent a whole morning showing us possible solutions related to our request. Best service in London! Highly recommended....
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“Right from the initial phone call, all the way through ......”

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Oct 31,2016
Minithumbup
Staff profile picture
Aidan
By: 'mb187'
Oct 31,2016
0 people found
this helpful
Right from the initial phone call, all the way through to signing the tenant agreement, the standard of professionalism shown was high. They took the time to listen to us, and offered to provide help where possible. It was a very smooth and stress-free experience ...
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Comment on agent fees
The fees were good and of a very reasonable amount, and was not excessive unlike others that I had come across.
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“I needed to rent a property within 1 week because I ......”

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Oct 30,2016
Minithumbup
By: 'Alex'
Oct 30,2016
0 people found
this helpful
I needed to rent a property within 1 week because I spent 2 weeks of searching with divers agencies without finding something relevant. I started to lose hope and decided to pop into the Blackcatz office because I liked the interior and because they had different certificates ...
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Comment on agent fees
good
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“Both profffesional, really excellent and nice. They found us exactly ......”

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Oct 26,2016
Minithumbup
Staff profile picture
Aidan
By: 'Eddie0217'
Oct 26,2016
0 people found
this helpful
Both profffesional, really excellent and nice. They found us exactly what we were looking for straight away. We felt informed throughout the process and we were able to reach them at any time which really suited our schedule....
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Comment on agent fees
average
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“Michal and Gemma pulled out all the stops to get ......”

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Aug 27,2016
Minithumbup
By: 'k123'
Aug 27,2016
0 people found
this helpful
Michal and Gemma pulled out all the stops to get my property let quickly and efficiently. They were incredibly helpful, providing contacts where workman where needed. As a landlord, I wont consider going to another agent, and would thoroughly recommend....
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Comment on agent fees
Fair
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“Having worked as an estate agent myself I was astounded ......”

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Aug 23,2016
Minithumbup
Staff profile picture
Aidan
By: 'CharlotteMoseley'
Aug 23,2016
0 people found
this helpful
Having worked as an estate agent myself I was astounded by how professional and helpful Black Katz were. After my first conversation with Aidan he took time to get to know me and about our search. He then showed us properties that matched our requirements ...
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Comment on agent fees
Good
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“Gary was thorough, helpful and proactive innmy flat search. Understoof ......”

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Aug 02,2016
Minithumbup
By: 'JaiD'
Aug 02,2016
0 people found
this helpful
Gary was thorough, helpful and proactive innmy flat search. Understoof my requirements and found suitable options on that basis. Not like other agents who spam you with irrelevant lets just to secure the deal. Eventually let through them and very happy with the flat. Would ...
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Comment on agent fees
Seem a bit steep but i believe this is the going rate.
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“Myself and 3 friends were looking for a student property to ......”

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Jul 18,2016
Minithumbdown
By: 'Chloe'
Jul 18,2016
0 people found
this helpful
Myself and 3 friends were looking for a student property to rent this coming September. The agents were very active in looking for a property and found us something perfect very quickly. For that I would like to thank Gary and Aidan. However there were some ...
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Comment on agent fees
The holding fee is a strange concept as no other agents ask for this when potential tenants make an offer on the property.
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Was this helpful? Yes
By: Andrew Black
Jul 25, 2016
View all comments (1)
Chloe, I am sorry that you have felt the need to complain. We work very hard at ensuring there is good communication with all parties. If you can please provide more information then we will fully investigate. On your comment regarding the Holding Fee I am slightly confused as this to my knowledge is common to every London agent I am aware of; one weeks holding deposit to secure the property which is then offset against the initial monies of 1st months rent and deposit. i look forward to hear ...

“Thanks to Ermias for the friendly and honest service. It ......”

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Jul 08,2016
Minithumbup
By: 'Nathan'
Jul 08,2016
0 people found
this helpful
Thanks to Ermias for the friendly and honest service. It was a hassle free and easy process - we are very happy with the flat. Cheers...
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Comment on agent fees
Reasonable.
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“Firstly I would like to thank Ermias to find us ......”

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Jul 07,2016
Minithumbup
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Emma
By: 'Recommended'
Jul 07,2016
0 people found
this helpful
Firstly I would like to thank Ermias to find us the flat we were looking for. He was friendly and helpful and always ready to answer to our questions. I recommend Blackkatz to everyone is looking for a new flat....
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Comment on agent fees
Good
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“It is very difficult to find an apartment and thanks ......”

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Jun 02,2016
Minithumbup
By: 'Julia'
Jun 02,2016
0 people found
this helpful
It is very difficult to find an apartment and thanks to Claudio of the Black Katz West Hamstead agency I visited different apartments that fit my criteria. Thanks to him and to his agency I could find an apartment in one day in the neighborhood ...
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Comment on agent fees
Agent's fee are reasonable 170 pound and the service is really good.
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Staff picture Erika
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:15 PM 25/07/2016 by allAgents

Awards won by Black Katz, London NW6 3BB



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Black Katz

Branch - West Hampstead, London, NW6

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