London Bridge \/ Clapham Office, London, SE1
5/5, 1 reviews
94% recommended
88% lettings valuation accuracy
92% lettings fee satisfaction



Property Features

No description for branch.

...left to get your reviews in for the
2024 allAgents People Awards


Opening Hours
Address

Black Katz
78 Borough High Street
London Bridge,London
Greater London
SE1 1LL
020 7403 5010

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 88% 92% £700 £2,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 0 96 9 0 0 0 0 19 0
Areas covered
  • SE1
  • South East London
  • SE17
  • South London
  • SE16
  • Central London
  • SE11
  • SE8
  • SE15
  • SE13
  • EC4
  • E14
  • SE22
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Lettings TPOS SAGEagent
Latest Properties
Images & Videos

“Great experience, very friendly agents ensured a smooth and hassle-free ......”

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Mar 27,2015
Minithumbup
By: 'Vas'
Mar 27,2015
3 people found
this helpful
Great experience, very friendly agents ensured a smooth and hassle-free transaction. Everything from explaining fees to signing the contract was brilliant. Will highly recommend the agency to all friends looking for a place in London!...
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“I'm a landlady living abroad and Black Katz are letting ......”

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Mar 19,2015
Minithumbup
Alex
By: 'Alex'
Mar 19,2015
3 people found
this helpful
I'm a landlady living abroad and Black Katz are letting agents for my 2 flats. Kim Welcome and her colleague Alex (but especially Kim) have been outstandingly helpful, not only in finding good tenants but also by sorting out last-minute problems such as unexpected cleaning, and ...
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Comment on agent fees
Is a landlord/lady EVER entirely happy about fees? But I reckon they are probably fair...
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“We have just rented a flat using Black Katz and ......”

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Mar 17,2015
Minithumbup
By: 'Hannah'
Mar 17,2015
2 people found
this helpful
We have just rented a flat using Black Katz and found them to be incredibly helpful. Everything has gone very smoothly and any questions or issues have been answered within the day of asking. They have been very accommodating to any needs of ours. We ...
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“I am very satisfied with the service. The team was ......”

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Mar 17,2015
Minithumbup
By: 'Anastassiya'
Mar 17,2015
2 people found
this helpful
I am very satisfied with the service. The team was very helpful, professional and flexible. Thank you very much guys! If I ever need to look for a new property to rent you will definitely be my first choice!...
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“No hiccups or hitches in processing application or finalising paperwork ......”

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Feb 02,2015
Minithumbup
Michelle Vanderhyde
By: 'Kelly'
Feb 02,2015
1 people found
this helpful
No hiccups or hitches in processing application or finalising paperwork etc. Everything was done really quickly, easily and efficiently. Whether it was a Wednesday afternoon or close of business on a Friday!...
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Comment on agent fees
Normal fees in my experience.
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“The best experience my sister and I have had so ......”

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Jan 11,2015
Minithumbup
By: 'Chantal'
Jan 11,2015
1 people found
this helpful
The best experience my sister and I have had so far in London with a lettings agent. Michal was absolutely amazing. We approached him on a Monday and by Wednesday night we had had a viewing and secured the property. He took everything we asked ...
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“Just a quick note to thank black Katz with their ......”

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Dec 15,2014
Minithumbup
By: 'Marc'
Dec 15,2014
0 people found
this helpful
Just a quick note to thank black Katz with their helpin finding a property. Special thanks to Gatis who was very helpful in our search. Great service and we were in the property within 10 days of the 1st viewing. Thanks Marc Smith...
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“I was very pleased with the service offered by Black ......”

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Oct 03,2014
Minithumbup
Michelle Vanderhyde
By: 'Anna'
Oct 03,2014
3 people found
this helpful
I was very pleased with the service offered by Black Katz. They provided quick responses to all of my enquiries and made the process very easy for me being abroad....
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“We had a very positive experience with Black Katz on ......”

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Jun 12,2014
Minithumbup
Michelle Vanderhyde
By: 'Josh'
Jun 12,2014
3 people found
this helpful
We had a very positive experience with Black Katz on Borough High Street. Mike, our agent, rang us early on and suggested appropriate and well priced properties. We arranged a viewing on our house and signed on it immediately. Everything was very professional and speedy, ...
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“Absolutely fantastic communication, always keeping me up to date with ......”

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May 15,2014
Minithumbup
By: 'Thomas'
May 15,2014
6 people found
this helpful
Absolutely fantastic communication, always keeping me up to date with how the rent agreement was progressing. Staff was always available to help, even on short notice and offered advice beyond the normal call of duty. There were no delays from Black Katz throughout the renting ...
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“Michelle was incredibly helpful and dealt with all of our ......”

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Apr 30,2014
Minithumbup
Michelle Vanderhyde
By: 'Hannah'
Apr 30,2014
4 people found
this helpful
Michelle was incredibly helpful and dealt with all of our queries in a quick and efficient manner. She sent through all our information in plenty of time and was always available when we needed to ask anything. I would definitely use Black Katz again....
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“We lived in a property where Black Katz handled the ......”

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Apr 18,2014
Minithumbup
By: 'Matthew'
Apr 18,2014
3 people found
this helpful
We lived in a property where Black Katz handled the lettings for six years (they didn't manage the property). For the first 3 or 4 years our contact at Black Katz wasn't particularly impressive - nothing awful, just not proactive or responsive. Then Kim took over our ...
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“We lived in a property where Black Katz handled the ......”

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Apr 18,2014
Minithumbup
By: 'Matthew'
Apr 18,2014
1 people found
this helpful
We lived in a property where Black Katz handled the lettings for six years (they didn't manage the property). For the first 3 or 4 years our contact at Black Katz wasn't particularly impressive - nothing awful, just not proactive or responsive. Then Kim took over our ...
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“I telephoned Black Katz on the Monday morning; I had ......”

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Feb 14,2014
Minithumbup
Michelle Vanderhyde
By: 'Joe'
Feb 14,2014
3 people found
this helpful
I telephoned Black Katz on the Monday morning; I had a viewing organised that afternoon for the following day on a property which matched closely to my specification. I made a negotiated offer (which Black Katz advised on), which matched closely to separate research I ...
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“One of the best customer services I have ever received ......”

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Dec 11,2013
Minithumbup
By: 'Tom'
Dec 11,2013
3 people found
this helpful
One of the best customer services I have ever received from a state agent. Michal did not waste his time and straightaway started looking for properties that matched my requirements. He was fully able to understand what type of properties I was looking for. I ...
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“Black Katz bring a definition to the term "property managers" ......”

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Dec 03,2013
Minithumbdown
By: 'Return'
Dec 03,2013
2 people found
this helpful
Black Katz bring a definition to the term "property managers" during our time has tenants we asked Black Katz a number of simple questions relating to the property which they choose to ignore, simply because they have no idea about the properties they manage. We ...
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By: Andrew
Jan 16, 2014
View all comments (1)
I am sorry that you have felt you need to complain, We work very hard at customer service which is why we get so many positive reviews. We have a clear policy on the return of deposits and do all we can to return as quickly as possible. Please provide your property address and I will do all I can to resolve the matter. Again my apologies that you have felt the need to complain. I look forward to hearing from you. Regards, ANDREW BLACK ...

“Fantastic letting agent; really friendly and helpful with everything. Didn't ......”

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Nov 28,2013
Minithumbup
By: 'Sarah'
Nov 28,2013
2 people found
this helpful
Fantastic letting agent; really friendly and helpful with everything. Didn't try and 'sell' me the property and let me make up my own mind, none of the pushiness I had be warned to expect from letting agents! Helped and supported me through the who process ...
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“I was very impressed with the service provided by Alex ......”

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Oct 24,2013
Minithumbup
Alex
By: 'peech'
Oct 24,2013
3 people found
this helpful
I was very impressed with the service provided by Alex and Kim. Their terms were better than other agents and they were both efficient and courteous. I will use them again and would certainly recommend Black Katz to anyone....
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“Very smooth and transparent letting process. Black katz let the ......”

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Oct 11,2013
Minithumbup
By: 'Will'
Oct 11,2013
2 people found
this helpful
Very smooth and transparent letting process. Black katz let the property on behalf of the landlord and manger. They were happy to explain the letting process in clear terms at every stage and understood and acted on our concerns. Everyone I spoke to at the ...
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“Considering how quickly we needed to move black katz were ......”

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Oct 10,2013
Minithumbup
Michelle Vanderhyde
By: 'Hollybaker'
Oct 10,2013
1 people found
this helpful
Considering how quickly we needed to move black katz were so efficient in making sure everything happened fast! We had the keys to our property within 4 days of viewing! Definitely reccomend to anybody looking to rent in london...
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“Sanil showed us a few good properties, and really helped ......”

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Oct 07,2013
Minithumbup
By: 'Philiman'
Oct 07,2013
4 people found
this helpful
Sanil showed us a few good properties, and really helped us get a quick turnaround on the flat we chose when time was an issue. Very friendly demeanour - we never felt pressured and as a result are really looking forward to moving into our ...
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“Black Katz showed us our property as a last minute ......”

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Sep 09,2013
Minithumbdown
By: 'LS'
Sep 09,2013
1 people found
this helpful
Black Katz showed us our property as a last minute viewing on a Friday evening and the property was perfect. They knew exactly what we wanted and the house had only been on the market a few hours - that I cannot fault. However, we ...
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What agent could do to change your mind?
Far better customer service. We felt as though we shouldn't be asking questions, that they didn't want to speak to us and we were a hassle they couldn't be bothered to deal with/didn't want to deal with.
Attached Filesnbsp;
Was this helpful? Yes
By: Andrew
Sep 30, 2013
View all comments (3)
Nic, Thanks for your email but to look into matters we really need the property adreess. Look forward to hearing from you. Regards, ANDREW BLACK ...

“We were looking for a place to stay in London. ......”

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Aug 27,2013
Minithumbup
By: 'Tim'
Aug 27,2013
2 people found
this helpful
We were looking for a place to stay in London. Since we were moving from Germany to UK, everything was pretty new to us, especially the high turnover rates of London lettings market. Black Katz selected a nice collecting of properties and the agent made ...
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“Excellent estate agents that have a wide variety of properties ......”

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Aug 24,2013
Minithumbup
By: 'tailyour'
Aug 24,2013
3 people found
this helpful
Excellent estate agents that have a wide variety of properties across central locations in central London. A very convenient way to bypass the behemoths like Foxtons and their extortionate agency fees. BlackKatz require a security deposit (equivalent to two weeks rent) up front when you ...
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“The service provided by both Michael and Michelle was excellent. ......”

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Aug 24,2013
Minithumbup
Michelle Vanderhyde
By: 'Ellie'
Aug 24,2013
1 people found
this helpful
The service provided by both Michael and Michelle was excellent. Michael took time to understand what we wanted as tenants and took the time to show us a wide variety of properties within our budget. As there was a short time between the offer being ...
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“BlackKatz were very organized and efficient. The agents really helped ......”

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Aug 16,2013
Minithumbup
By: 'Eva'
Aug 16,2013
1 people found
this helpful
BlackKatz were very organized and efficient. The agents really helped us, as students, and explained each step of the way (costs, procedures, etc). Franck was especially great...friendly and honest, and helpful. Thank you!...
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“Really impressed with the professionalism shown by everyone at this ......”

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Jul 01,2013
Minithumbup
By: 'Amanda'
Jul 01,2013
3 people found
this helpful
Really impressed with the professionalism shown by everyone at this branch. Michael knew what we wanted, was prepared, and found us a home within two hours. I would highly recommend Black Katz to anyone looking to relocate to London....
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“We have been dealing with Black Katz for some time ......”

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Jun 13,2013
Minithumbup
Michelle Vanderhyde
By: 'Rupert'
Jun 13,2013
2 people found
this helpful
We have been dealing with Black Katz for some time now and on each occasion have found them very efficient in their dealings with matter of finding new tenants, obtaining references etc. I have also found them very professional at negotiating rent proving updates at ...
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“The agent stayed in constant communication throughout the process of ......”

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May 31,2013
Minithumbup
By: 'Martin'
May 31,2013
1 people found
this helpful
The agent stayed in constant communication throughout the process of applying for tenancy. They were very helpful and promptly replied to any queries. Would definately recommend!...
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“Very professional and efficient service (before and after signing contract) ......”

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Apr 09,2013
Minithumbup
By: 'Great'
Apr 09,2013
4 people found
this helpful
Very professional and efficient service (before and after signing contract) - made everything simple for us and took much of the hassle out of the moving process. Would definetly recommend....
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No image available Michelle Vanderhyde
(32)
No image available Alex
(10)
No image available Tim
(9)
No image available Vincenzo
(8)
No image available Emma
(6)
No image available Alexandra
(2)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 4:28 PM 24/03/2017 by Giuseppe Martellone

Awards won by Black Katz, London SE1 1LL



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Black Katz

Branch - London Bridge \/ Clapham Office, London, SE1