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Besley Hill - Knowle

16 Long Street Dursley
GL11 4HY

01453 542395

Mar 27,2014
Mar 27,2014
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this helpful
Dreadful service. Very Poor communication. Actually they did not successfully sell my property, between May and November 2012, Sales fell through repeatedly as my Besley Hill representative put forward unsuitable potential purchasers. This was apparently done without financial verification, as one buyer was unable to secure the necessary mortgage. My calls were frequently not returned, and on the 3rd occasion that a sale fell through, they didn\'t even call to let me know! I found ou...
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What agent could do to change your mind?
Decent communication, regular updates and returning customer\'s call Vetting of potential purchasers to ensure financial viability Responsive manager- following up customer concerns and complaints Also switching staff when necessary- our rep had an accident on a viewing at the house - she pulled off the knocker on the letter box when trying to slam the door- which led to nasty injuries. She hated visiting the house after that- and it was obvious .... not only to me but to prospective buyers. Her attitude to the house was obvious when she told me I should accept a (low) offer, as \"it will be horrible coming up here for viewings over the winter\"... so it\'s no surprise she didn\'t sell this house!
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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