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Established in 1988, Bernards are well reputed, independent estate agents ideally located in high street locations in Southsea, Waterlooville and Portsmouth. Our aim is to provide a first class service by combining our wealth of experience with full use of the latest information technology. The range of services we provide and the diversity of our client base requires a flexible approach that can only be provided consistently by well trained staff who genuinely care about our clients’ needs. Read full description...
Bernards Estate Agents

8 Clarendon Road Southsea, Portsmouth
Hampshire
PO5 2EE

02392 864974

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 89% 93% £90,000 £405,000
Lettings 50% 45% £0 £0

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 3 6 8 1 7 1 1 2

Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Areas covered
  • PO4
  • PO5
  • PO1

Members of
NAEA ARLA TPOS Sales TPOS Lettings

Images & videos


“Excellent, efficient and personal service...”

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Jun 30,2019
Minithumbup
Charlie
Katie
By: 'Robin Ward'
Jun 30,2019
0 people found
this helpful
Excellent, efficient and personal service. Always in contact and providing very useful advice. They really made a difference in making the whole process painless. Thanks...
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Was this helpful? Yes

“Sea View...”

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Apr 09,2019
Minithumbdown
By: 'The urbane fox'
Apr 09,2019
0 people found
this helpful
Denise was unfailingly polite, cheerful, and put up with my many questions, and either answered them or directed me to a "man who knew"...
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Comment on agent fees
n/a I was purchaser
Was this helpful? Yes
By: The Urbane Fox
Apr 09, 2019
View all comments (1)
For "would I recommend" No, read "yes" Ticked the wrong box. Der. ...

“Helpfull & communicative...”

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Mar 17,2019
Minithumbup
Daniel Byrne
By: 'EDoyle'
Mar 17,2019
0 people found
this helpful
Great experience selling my property though Bernards. They were reasonably priced, efficient, communicated well and found a buyer quickly.rnrnDenise then managed the process for us and did a fantastic job of keeping things running smoothly, when there were problems we felt like a top ...
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Comment on agent fees
Well explained and reasonably priced.
Was this helpful? Yes

“house sale...”

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Mar 07,2019
Minithumbup
Sean
By: 'Wainscott road'
Mar 07,2019
0 people found
this helpful
Sean Wren negotiated the sale. we were impressed by his professionalism and practical advice. He always kept us fully informed even when news was bad and offered solutions. Denise Ross also impressed and when contacted always knew what was happening and kept us up to ...
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Was this helpful? Yes
By: Steph
Jul 05, 2019
View all comments (1)
A friend recommended Bernards after our flat had been on the market for a year. An offer was made and 3 days after Bernards took it on. Sean was our agent and pushed to get us the price we were looking for and more. It was such a relief to have this. Both Sean and Denise were great at keeping us up to date throughout. I'll be recommending them to others. ...

“Exceptional service...”

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Mar 04,2019
Minithumbup
Daniel Byrne
Millie
By: 'KP'
Mar 04,2019
1 people found
this helpful
Bernards in Southsea, I cant recommend highly enough. They helped make the process very easy looking for a new home for myself and daughter. Professional and thorough in understanding what I was looking for....
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Comment on agent fees
The fees are more than acceptable for the service received.
Was this helpful? Yes
By: Fay Day
Apr 01, 2019
View all comments (1)
Millie has helped me let my flat on several occasions and each time she has gone the extra mile to give efficient and excellent service. I can't recommend her highly enough. ...

“Extremely helpful...”

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Feb 05,2019
Minithumbup
By: 'Mike&Sue'
Feb 05,2019
0 people found
this helpful
Denise took an active interest in securing the right property for us, from our first meeting through to the completion of our purchase. Brilliant!...
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Was this helpful? Yes

“From the outset mike was punctual,helpful,informative,and made the whole process easy and quick,I would recommend mike/Bernards...”

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Feb 01,2019
Minithumbup
By: 'Daniel'
Feb 01,2019
0 people found
this helpful
Mike was extremely helpful,and efficient,made the process quick and hassle free!,I would happily recommend mike/Bernards to any prospective sellers or tenants,all in all a superb service,equals a happy customer 😊...
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Comment on agent fees
Reasonable,good in comparison to other estate agents.
Was this helpful? Yes

“Met my spec !...”

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Dec 20,2018
Minithumbup
By: 'Sarah'
Dec 20,2018
0 people found
this helpful
Denise listened to my requirements and understood my time constraints for viewing prospective properties . No time was wasted and once my purchase was agreed, she ensured that everyone was kept informed and was empathic about my ghastly buyer ! Kept me informed of progress throughout ....
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Comment on agent fees
Not applicable as I was purchasing only
Was this helpful? Yes

“Highly recommend...”

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Dec 20,2018
Minithumbup
By: 'Agnius'
Dec 20,2018
0 people found
this helpful
Denise was very helpful and informative through out the entire process of buying my first property. Being a first time buyer I had a lot of questions and Denise handled them all without any problems. Experienced and very professional....
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Comment on agent fees
N/A
Was this helpful? Yes

“Denise was....brilliant. She knew which house was right for me when I wasn't sure. I'me in the right house, right location. A total professional....”

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Dec 20,2018
Minithumbup
By: 'Jon Cooper'
Dec 20,2018
0 people found
this helpful
As painless an experience as house buying can be. You encouraged me to view a house I didn't think was right. I was wrong, you were right! The process from offer to sale was very well handled. Thank you Denise! A delight to work with ...
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Comment on agent fees
I bought, not sold so cannot comment.
Was this helpful? Yes

“She stands out from the rest...”

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Dec 13,2018
Minithumbup
By: 'Brian'
Dec 13,2018
0 people found
this helpful
What a refreshing change to have an estate agent that actually does a great job, always kept me informed and was a pleasure to deal with....
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Comment on agent fees
Fees were in line with my expectations.
Was this helpful? Yes

“Staff were polite, professional and extremely helpful throughout. They kept me updated on viewings, offers through to exchange....”

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Dec 11,2018
Minithumbup
Daniel Byrne
By: 'Nicola Upson'
Dec 11,2018
0 people found
this helpful
Staff were polite, professional and extremely helpful throughout. They kept me updated on viewings, offers through to exchange. They always returned my emails and calls even if no progress has been made....
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Comment on agent fees
Very reasonable for the service provided.
Was this helpful? Yes

“Friendly and professional...”

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Dec 09,2018
Minithumbup
By: 'Sam'
Dec 09,2018
0 people found
this helpful
Denise was professional and friendly, and made the process of selling our home a lot easier. Really helpful and always answered our queries promptly. Thanks so much Denise for helping us to sell our property!...
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Was this helpful? Yes

“Mr Philip Midgley...”

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Dec 03,2018
Minithumbup
By: 'Phil Midgley'
Dec 03,2018
0 people found
this helpful
Bernard's (Southsea) and in particular Denise Ross were amazing thoughout the buying process for my mothers new home. Constant communication and updates on any developments were most grateful. Thank you Denise for all your hard work. My mother is delighted with her new home and ...
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Comment on agent fees
Good reasonable fees
Was this helpful? Yes

“Brilliant...”

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Dec 03,2018
Minithumbup
By: 'AT'
Dec 03,2018
0 people found
this helpful
Denise was consistently polite and helpful. Loved working with her. After bad experiences with other estate agents in the past, it was refreshing to have a genuine and honest service from Denise at Bernards. Would recommend to anyone!...
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Was this helpful? Yes

“Exceptionally Professional...”

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Dec 03,2018
Minithumbup
By: 'David'
Dec 03,2018
0 people found
this helpful
Bernards placed my flat on the Market within a couple of days from my instruction to sell. Due to personal reasons the sale had to be negotiated and completed within a critical time frame. Within a couple of days Denise had potential buyers booked in ...
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Was this helpful? Yes

“Extremely accommodating...”

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Sep 19,2018
Minithumbup
By: 'Lauren'
Sep 19,2018
1 people found
this helpful
I am a tenant in Southsea and have found some of the team very helpful and accommodating. They helped me find somewhere to live at very short notice which I really appreciated. I have seen bad reviews but I truly believe if you are nice ...
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Comment on agent fees
very good value for money, cheaper fees than some other agents
Was this helpful? Yes

“Excellent Service...”

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Aug 07,2018
Minithumbup
By: 'Nicola'
Aug 07,2018
0 people found
this helpful
Bernards delivered on service. After having three agents out to value you my house i decided to go with Bernards and once my property went on the market Friday I was inundated with viewings over the following week. I agreed a sale on my property ...
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Comment on agent fees
You get what you pay and it was worth every penny
Was this helpful? Yes

“Do not use - will keep deposit for no warranted reasons...”

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Mar 22,2018
Minithumbdown
By: 'Anon'
Mar 22,2018
1 people found
this helpful
No inventory on moving in removed lots of fag ends and weeds and cut grass, internally wouldn't allow me to paint to refresh as last tenants left it patchy, and Hugh cracks and missing plaster before moving but I only moved from flat next door ...
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Comment on agent fees
Expensive
Was this helpful? Yes

“Don't assume a 'holding fee' will hold a rental property ......”

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Feb 09,2018
Minithumbdown
By: 'Veronica'
Feb 09,2018
3 people found
this helpful
Don't assume a 'holding fee' will hold a rental property for you if you deal with Bernards. Decided on a nice flat yesterday and filled in the paperwork, paid the holding fee and was told the flat was ours. A few hours later we were ...
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Was this helpful? Yes
By: John
May 21, 2019
View all comments (1)
They took my deposit money and rented out the flat to someone else then the manager started to raise his voice with me. Also my friend said they kept letting them self in to.there flat unannounced plus she was in the shower a few times then her little boy said the same thing. I'm so glad they did give the flat to someone else there rotten to the core the turd in the punch bowl ...

“Having had tennancies with multiple properties this by far was ......”

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Feb 01,2018
Minithumbdown
By: 'Youknowwho'
Feb 01,2018
2 people found
this helpful
Having had tennancies with multiple properties this by far was the worst experience i have ever received, from start to finish, the only person who should really get out of that place and go somewhere and make a name of himself was Tom from Waterlooville, ...
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Comment on agent fees
BAD
Was this helpful? Yes

“Absolutely amazing service, and I do believe that without Bernards, ......”

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Nov 29,2017
Minithumbup
By: 'VSt'
Nov 29,2017
1 people found
this helpful
Absolutely amazing service, and I do believe that without Bernards, and Leon in particular, this sale would not have gone through. Very friendly and extremely professional service. Thank you!...
read full review
Comment on agent fees
Good and in keeping with other estate agents. Well deserved by the end of the process!
Was this helpful? Yes

“Absolutely terrible! After having encountered continual problem after problem throughout ......”

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Sep 22,2017
Minithumbdown
By: 'Disgusted by Bernards service'
Sep 22,2017
1 people found
this helpful
Absolutely terrible! After having encountered continual problem after problem throughout our 1 year tenancy, they had the cheek to deduct over 60% off of our deposit return with no valid explanation or reason at the end of the year. Absolutely disgusting customer service. Rude and unprofessional!...
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Comment on agent fees
BAD
Was this helpful? Yes

“Bernards have dealt with letting my property for nearly 20yrs ......”

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Sep 18,2017
Minithumbup
By: 'B J Roberts'
Sep 18,2017
1 people found
this helpful
Bernards have dealt with letting my property for nearly 20yrs I found them to be very thorough and professional. They also dealt with the sale of the property very efficiently.. I would highly recommend them as a property agent....
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Comment on agent fees
Good
Was this helpful? Yes

“I am a student and rented out a house in ......”

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Sep 05,2017
Minithumbdown
By: 'Anon'
Sep 05,2017
2 people found
this helpful
I am a student and rented out a house in Fratton with 4 other girls. I was EXTREMELY dissapointed with the customer service at Bernards. They were never available for important maintainance issues nor would they respond to our issues quick enough. Along side that they ...
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Was this helpful? Yes

“I rented a property of Bernards for about 3 years. They ......”

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Jul 31,2017
Minithumbdown
By: 'Lauren'
Jul 31,2017
5 people found
this helpful
I rented a property of Bernards for about 3 years. They weren't very good at coming in and fixing issues we had with the flat. It took them over 5 days to come in and fix our freezer, in which I had to throw away all my ...
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Was this helpful? Yes

“I bought a property from this estate agents. They bullied ......”

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Oct 23,2016
Minithumbdown
By: 'Landlord'
Oct 23,2016
5 people found
this helpful
I bought a property from this estate agents. They bullied me into using their mortgage advisor, and told me I couldn't even view the property unless I used them. After it completed they had students signed up for the following academic year, and forgot to ...
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Comment on agent fees
Bad
Was this helpful? Yes

“Bernards were instructed by a property owner in this block ......”

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Jun 23,2016
Minithumbdown
By: 'Notquiteafreeholder'
Jun 23,2016
3 people found
this helpful
Bernards were instructed by a property owner in this block to sell their property. During the course of this they were told that the share of freehold was imminent.And they published this on Rightmove in the property description. They sold the property. Using this ...
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Comment on agent fees
N/A
Was this helpful? Yes

“We found a property to let from Bernards which was ......”

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Dec 11,2013
Minithumbdown
By: 'Noodles1979'
Dec 11,2013
3 people found
this helpful
We found a property to let from Bernards which was advertised as available now. We agreed to take the property, paid our deposit and were suppose to collect our keys Thursday 28th November. on the Wednesday evening we had a phone call to say the ...
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What agent could do to change your mind?
They could have returned our calls. They could have replied to emails. They could have been honest instead of stringing us along and after all we had been through and they could have given us our deposit back when they said they were going to.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:37 AM 22/11/2018 by Ashleigh Adams

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