• Staff picture
    Susie
  • Staff picture
    Tina
  • Staff picture
    Kris
Originally trading as Malcolm Reader, Beresfords acquired the business back in 1998. Susie Wood was working with Malcolm Reader at the time and is now the Branch Manager of our sales department. She has over 20 years’ experience in estate agency, almost all of which has been in and around Writtle so is well placed to offer comprehensive advice on the local property market. Kris Murrells heads up our lettings team and they retain large numbers of professional working tenants whose prefer Read full description...ence is to reside in a quiet village location in preference to a busy town centre. The branch itself is located on a prominent, corner-sited position in the heart of the village and the teams are heavily involved with numerous social and charitable based activities linked to the local community. Therefore in our view there is no better placed agent to offer sound professional advice to homeowners, buyers, landlords and tenants.
Beresfords

1 St Johns Green Writtle, Chelmsford
Essex
CM1 3DZ

01245 420880
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Properties for Sale
Properties to Rent

“Sale of flat...”

Feb 11,2019
Minithumbup
Susie
Lisa
By: 'Phil'
Feb 11,2019
0 people found
this helpful
Professional service and despite a challenging market they worked hard to find a suitable buyer and ensure the relevant finances were validated etc. I was kept informed during the duration of the sale with weekly updates by phone providing a clear update on progress. Overall ...
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Comment on agent fees
Similar to most agents with some flex provided
Was this helpful? Yes
By: Alison Horsley
Feb 18, 2019
Dear Phil,
Thank you for your 4 star review and positive comments. I am really pleased that you were impressed by the level of service offered by our Writtle team who work really hard to deliver the best possible customer care. They will appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.

“Great team...”

Feb 06,2019
Minithumbup
Susie
Sophie
By: 'Linda and Chris Willis'
Feb 06,2019
0 people found
this helpful
All of the Writtle staff have been very knowledgeable, helpful, friendly and appeared to have a genuine interest in our purchase....
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Comment on agent fees
Not applicable
Was this helpful? Yes
By: Alison Horsley
Feb 07, 2019
View all comments (1)
Dear Linda & Chris Thank you so much for your 5 star review. I am really pleased that you were impressed by the level of service provided by Susie and her team at our Writtle office and will pass your kind comments on to them. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...

“Fabulous Friendly Estate Agents...”

Feb 05,2019
Minithumbup
Susie
Sophie
By: 'Nicky P'
Feb 05,2019
0 people found
this helpful
What a fantastic team -Susie and Sophie are. Always polite , friendly and courteous and a wealth of knowledge of Writtle. They are extremely patient with picky clients like my husband and i and nothing is too much trouble for them. What ever is going on ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“Professional, friendly staff. Kept me up to date at all times....”

Jan 31,2019
Minithumbup
Susie
By: 'Karen rudge'
Jan 31,2019
0 people found
this helpful
Susie and lisa, from the writtle agents we brilliant, very professional and friendly. They made selling the house an easy experience....
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Comment on agent fees
In line with other companies.
Was this helpful? Yes
By: Alison Horsley
Feb 01, 2019
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Hi Karen, thank you for taking the time to leave such a positive review for Susie and Lisa at our Writtle office. The girls work really hard to ensure the moving process is as stress-free as possible and will appreciate your kind comments. ...

“Sale of 110 and purchase of 10 maple close...”

Jan 07,2019
Minithumbup
Susie
Lisa
By: 'Phil Saunders'
Jan 07,2019
0 people found
this helpful
We would also like to give 5 stars to Sophie, for the way that she helped to sell our house. She has been so helpful and friendly, and really did a great job. Susie's accommodating stance has been essential in us securing the new house, and ...
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Comment on agent fees
Obviously we would like to pay less, however, we do feel that the service we have received is in line with the fee that we will pay.
Was this helpful? Yes

“Excellent communication and utterly professional...”

Dec 31,2018
Minithumbup
By: 'Nicola'
Dec 31,2018
0 people found
this helpful
Our experience with Sophie, Lisa and Suzie has been incredible. We are purchasers and they not only kept us well updated but worked superbly with our estate agent which meant we hardly needed any communication with our solicitor as they did all the question asking ...
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Comment on agent fees
n/a
Was this helpful? Yes

“Nothing too much trouble...”

Dec 03,2018
Minithumbup
Susie
By: 'Caroline'
Dec 03,2018
0 people found
this helpful
Susie helped my elderly mother sell her house. From the word go she was very sensitive to my mother's needs and nothing was too much trouble. Her warmth and generosity made it a very smooth process for my mother. We are very pleased with the ...
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Comment on agent fees
The fees were very good.
Was this helpful? Yes

“Highly Recommended...”

Dec 03,2018
Minithumbup
Susie
Sophie
By: 'Clive and Cristina'
Dec 03,2018
0 people found
this helpful
This was the first time we have sold a house, from the start to finish we were really put at ease from the first time Susie Wood came to value our house. Her team Sophie and Lisa were always there to assist us professionally when ...
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Comment on agent fees
We were very happy with the fees agreed
Was this helpful? Yes

“Extremely happy...”

Nov 30,2018
Minithumbup
Susie
Lisa
By: 'Julia Lloyd'
Nov 30,2018
0 people found
this helpful
Extremely happy with Susie and Lisa's friendly and helpful professionalism, together with their local knowledge,making the entire process smooth and trouble-free. I have recommended them to a neighbour who is thinking of putting their house on the market....
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Comment on agent fees
I believe you get what you pay for so I’m happy with the rate
Was this helpful? Yes

“Excellent service...”

Oct 19,2018
Minithumbup
Susie
By: 'Amy'
Oct 19,2018
1 people found
this helpful
Excellent service from Susie, she helped us achieve full asking price and was personable and professional. Thank you for all your hard work!...
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Was this helpful? Yes
By: Susie Wood
Oct 20, 2018
View all comments (1)
Thank you for your kind words, I hope you and Kenny will be very happy in your new home. ...

“Excellent service...”

Sep 18,2018
Minithumbup
Susie
By: 'Walking Stick Man'
Sep 18,2018
0 people found
this helpful
First class service received from all the staf. Having never sold or brought a property before they help me through the whole process...
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Comment on agent fees
Extremely Good
Was this helpful? Yes

“House sale...”

Jul 13,2018
Minithumbup
Susie
By: 'Sarah'
Jul 13,2018
0 people found
this helpful
Excellent and professional service from start to finish. It was a complicated chain and the help and support given was amazing. Communication and advice was excellent....
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“Matthew was fantastic at knowing what we were searching for ......”

Mar 11,2018
Minithumbup
Susie
By: 'Claire Masters'
Mar 11,2018
1 people found
this helpful
Matthew was fantastic at knowing what we were searching for as family and he has found us our dream home! The whole process was a positive experience, we were kept well informed and both Matthew and Susie are friendly and professional. We would certainly recommend ...
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Comment on agent fees
The fees were reasonable.
Was this helpful? Yes

“What can we say other than Susie and Matt were ......”

Feb 20,2018
Minithumbup
Susie
By: 'Jayne and John Pound'
Feb 20,2018
0 people found
this helpful
What can we say other than Susie and Matt were so helpful and aware of what was happening regarding our sale and purchase. They were responsive to our telephone calls and kept us updated at all times. They certainly put our mind at rest during ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Susie Wood
Feb 20, 2018
View all comments (1)
Thank you Jayne and John, we hope you have many years of happiness in your new home . ...

“This is the second house that we have purchased through ......”

Feb 07,2018
Minithumbup
Susie
By: 'Mr Watts'
Feb 07,2018
0 people found
this helpful
This is the second house that we have purchased through Susie at Beresford Writtle. They also managed the sale of my property. I would have no hesitation in recommending both Susie and her team for their efforts in ensuring that everything went to plan at ...
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Comment on agent fees
They seemed very reasonable
Was this helpful? Yes
By: Susie Wood
Feb 07, 2018
View all comments (1)
Thank you for your kind words, it was a pleasure to act for you and Katie. I hope you are all very happy in your new home. ...

“Matt and the team at Beresford could not have been ......”

Jan 16,2018
Minithumbup
Susie
By: 'Rosie Tolaini'
Jan 16,2018
1 people found
this helpful
Matt and the team at Beresford could not have been more helpful as we purchased a property through them. The regular updates were really helpful as was the advice how to chase and progress the varies parties to ensure a smooth and quick process...
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Comment on agent fees
n/a
Was this helpful? Yes

“Great support with the purchase of my property in Writtle. ......”

Dec 12,2017
Minithumbup
By: 'Sarah'
Dec 12,2017
1 people found
this helpful
Great support with the purchase of my property in Writtle. Regular updates throughout the process, everything was very clear and Matt was very accommodating/helpful for all of my queries....
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Was this helpful? Yes

“Matt kept us informed at every stage of the selling ......”

Sep 29,2017
Minithumbup
By: 'Graham Mitchell'
Sep 29,2017
1 people found
this helpful
Matt kept us informed at every stage of the selling process with helpfull advice and confidence to explain legal and procedural progress in detail. This helped us put things into perspective when faced with the uncertainties of securing the correct purchaser....
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Comment on agent fees
Good
Was this helpful? Yes

“I can thoroughly recommend Beresford's Estate Agents located in Writtle ......”

Sep 22,2017
Minithumbup
Susie
By: 'Carol McShane'
Sep 22,2017
2 people found
this helpful
I can thoroughly recommend Beresford's Estate Agents located in Writtle Village. I received excellent advice from Susie Wood and was continually updated regarding the sale of my late fathers property, which was very much appreciated....
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Was this helpful? Yes

“Susie and her team guided us through what turned out ......”

Sep 07,2017
Minithumbup
By: 'John and Anne'
Sep 07,2017
1 people found
this helpful
Susie and her team guided us through what turned out to be a fairly long process and were always available to give us friendly advice and help when needed. Having now exchanged contracts, we are looking forward to being in our new home....
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Comment on agent fees
Reasonable
Was this helpful? Yes

“We can't thank Susie and Matt enough for their help ......”

Aug 12,2017
Minithumbup
Susie
By: 'Conrad and Jasmine'
Aug 12,2017
1 people found
this helpful
We can't thank Susie and Matt enough for their help buying our first property. Communication was top notch and they both filled us with confidence throughout the process. I wouldn't hesitate to recommend Beresford and when we look to sell in future we will certainly ...
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Was this helpful? Yes

“Matt & Susie have been brilliant. They always answer calls, and ......”

Aug 10,2017
Minithumbup
Susie
By: 'Friendly and helpful'
Aug 10,2017
1 people found
this helpful
Matt & Susie have been brilliant. They always answer calls, and are knowledgable and supportive. A very friendly, immpecable service from start to finish!...
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Comment on agent fees
Agents fees were considerably lower than other agents in our area. Good value.
Was this helpful? Yes

“We used Beresfords ro sell our house because of the ......”

Aug 05,2017
Minithumbup
Susie
By: 'Mr & mrs watts'
Aug 05,2017
1 people found
this helpful
We used Beresfords ro sell our house because of the great reputation they have in the village I met with susie a few times to discuss options before we put out house on thr market and she had been absolutely fantastic Susie was so knowledgeable , ...
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Comment on agent fees
Vwry fair price and earned every penny
Was this helpful? Yes

“We really cannot speak highly enough about the service provided ......”

Aug 02,2017
Minithumbup
Susie
By: 'Pete & Viv Emmens'
Aug 02,2017
2 people found
this helpful
We really cannot speak highly enough about the service provided by Susie and her team at the Writtle office. From the valuation visit, followed by managed viewings, and through to exchange of contracts Susie has always been available to advise and chase other agents and ...
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Comment on agent fees
Fair for the amount of support and effort made to achieve a satisfactory result.
Was this helpful? Yes

“Susie was such an amazing help to us throughout our ......”

Jul 06,2017
Minithumbup
Susie
By: 'Grant and Claire'
Jul 06,2017
0 people found
this helpful
Susie was such an amazing help to us throughout our transaction. Without her assistance and patience the chain would have certainly collapsed and we would have lost the property we were buying. We cannot thank Susie enough, she is very friendly and helpful yet extremely ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Initial and follow-up discussions with Matt at the property ensured ......”

Jun 30,2017
Minithumbup
By: 'SuziA'
Jun 30,2017
0 people found
this helpful
Initial and follow-up discussions with Matt at the property ensured I was fully aware of the services BERESFORDS were able to provide and any queries I had were answered. I felt I was fully involved at all stages of the sale process and Judith kept ...
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Comment on agent fees
Clearly explained at initial discussion so no nasty surprises!
Was this helpful? Yes

“A first class Service from Susie and her team. Excellent ......”

Jun 22,2017
Minithumbup
By: 'Rob & Marta'
Jun 22,2017
0 people found
this helpful
A first class Service from Susie and her team. Excellent communication and feedback, I would not hesitate to recommend this branch to anybody. They made the potential trauma or selling a house relatively painless. Rob & Marta...
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Comment on agent fees
In my opinion good value for money
Was this helpful? Yes

“2 Lawford lane writtle We had the afore-mentioned property on the ......”

Jun 20,2017
Minithumbup
Susie
Susie
By: 'Garry Brewster'
Jun 20,2017
0 people found
this helpful
2 Lawford lane writtle We had the afore-mentioned property on the market with another estate agent for approximately a year in which time we had to do most of the work that the agents should have done! There was little or no communication between the agent ...
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Comment on agent fees
good
Was this helpful? Yes

“Susie wood is a 5 star agent. She wasn't actually our ......”

Jun 07,2017
Minithumbup
Susie
By: 'Carol'
Jun 07,2017
0 people found
this helpful
Susie wood is a 5 star agent. She wasn't actually our agent she represented our vendor. She helped and advised us to a very high standard. She was always at the other end of the phone answering our many questions and queries. She helped us more ...
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Comment on agent fees
Can't comment as was not our agent
Was this helpful? Yes

“Susie's approach is one of total professionalism. She helped us ......”

Jun 06,2017
Minithumbup
Susie
By: 'Matt Hitchcock'
Jun 06,2017
1 people found
this helpful
Susie's approach is one of total professionalism. She helped us through both a sale and a purchase neither of which were straight forward going above and beyond her scope to ensure things went smoothly. It was invaluable to have Susie on hand to support us ...
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Comment on agent fees
Because of the imaculate service provided, the fees were almost irrelevant. I can only comment "good value for money" - I would imagine Susie would feel she worked hard for the fees we were charged.
Was this helpful? Yes
Areas covered
  • CM1
  • CM5 0
  • CM1 3
  • CM1 4
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 97% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £217,000
  • Max: £490,000

Letting No data

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Staff picture Susie
(24)

Staff picture Tina
(2)

Staff picture Kris
(5)

Fees

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Complaints Procedure

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Last updated at 9:40 AM 08/08/2017 by allAgents

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Branch - Writtle, Chelmsford, CM1

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