Upminster, RM14
4.7/5, 62 reviews
95% recommended
94% lettings valuation accuracy
92% lettings fee satisfaction
The first ever Beresfords branch opened its doors for business in Upminster in 1968. Since then, although the Company has grown considerably, it has never lost sight of its roots and still takes great pride in offering a very personal and professional service to each and every one of its customers. ... show more The first ever Beresfords branch opened its doors for business in Upminster in 1968. Since then, although the Company has grown considerably, it has never lost sight of its roots and still takes great pride in offering a very personal and professional service to each and every one of its customers.

Many of the sales and lettings teams have been working locally for a number of years and some live in the area themselves.

Operating from a large “high profile”, prime sited premises in Station Road, the branch operates with state-of-the-art technology and promotes properties across numerous media outlets, including on a large video wall within the branch itself which is clearly visible to the extensive pedestrian footfall that passes by every day.
Beresfords Group

Opening Hours
Address

Beresfords
16 Station Road
Upminster
Essex
RM14 2UB
sell: 01708 222200 lett: 01708 222211

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 94% 92% £825 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
16 2 39 0 2 0 1 0 1 1
Areas covered
  • RM14
  • RM14 6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA SAGEagent
Latest Properties

No Properties

Images & Videos

“I have found Cameron and Karen very pleasant to deal ......”

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Jun 04,2020
Minithumbup
Cameron
By: 'Kelly'
Jun 04,2020
1 people found
this helpful
I have found Cameron and Karen very pleasant to deal with and have dealt with any queries I have had. Thank you!...
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By: Christopher Dutton
Jul 17, 2020
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Thank you for your review in regards to your recent dealings with Beresfords. We wish you well in your new home. ...

“We were in contact with Cameron and Abby thro......”

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May 05,2020
Minithumbup
Cameron
By: 'Jade Layton'
May 05,2020
0 people found
this helpful
We were in contact with Cameron and Abby throughout this process and we can not thank them enough for the help they have given. They were so patient through every step and Abby was able to help during any difficult situations. I believe Abby works ...
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By: Christopher Dutton
Jun 02, 2020
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Thank you for your review in regards to your recent dealings with Beresfords. It is great to see that both Cameron and Abby have been very helpful and patient. Christopher Dutton Area Director Residential Lettings ...

“A big thank you to all the team, Vicki, Camer......”

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Mar 17,2020
Minithumbup
Vicki
Cameron
By: 'Robin Cutlert'
Mar 17,2020
0 people found
this helpful
A big thank you to all the team, Vicki, Cameron, Tinah, Sharon & Danielle for what you have done and making the process easy, friendly and professional from the initial contact, 7 viewings and a tenant found all within the first week of marketing....
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By: Christopher Dutton
Apr 18, 2020
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Thank you for your kind review. It is great to read that you have had such a positive experience dealing with our staff. Christopher Dutton Area Director Residential Lettings ...

“Excellent service. Email and phone contact wa......”

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Dec 16,2019
Minithumbup
Cameron
Sharon
By: 'Kendall Hamilton'
Dec 16,2019
0 people found
this helpful
Excellent service. Email and phone contact was very good. All queries were responded to without delay. The whole process was fast and smooth. A pleasure to deal with Cameron, Sharon and John....
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By: Christopher Dutton
Jan 28, 2020
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Thank you for your kind review. I know the guys will be thrilled with your 5 star rating. Christopher Dutton Area Director Residential Lettings ...

“5 stars for Beresfords Agency...”

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Oct 30,2019
Minithumbup
Sharon
John
By: 'Bianca Bunea'
Oct 30,2019
0 people found
this helpful
We had a great experience with people that are working at the agency. Sharon, John, Cameron they are very pleased to help you, always answer the phones, speaking very clearly and making sure you understand everything regarding the problem. Thank you Beresfords for helping with ...
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By: Christopher Dutton
Nov 07, 2019
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Thank you for your kind review in regards to your recent dealings with our lettings team at Upminster. I know the team will be thrilled with your 5* review. Christopher Dutton Area Director Residential Lettings ...

“Cameron very helpfully always updated me comm......”

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Oct 21,2019
Minithumbup
Cameron
Sharon
By: 'Gul cinar'
Oct 21,2019
0 people found
this helpful
Cameron very helpfully always updated me communication between office landlord and us was really good went through every step really happy with him Sharon was also very helpful when going through paperwork and referencing emailed and called up step by step very happy woth the ...
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By: Christopher Dutton
Nov 07, 2019
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At Beresfords we strive to ensure that things are done properly and that way you experience a first class customer service. Thank you for your 5* rating and I wish you well in your new home. Christopher Dutton Area Director Residential Lettings ...

“Quick and easy to deal with, helpful, answere......”

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Oct 16,2019
Minithumbup
Sharon
Cameron
By: 'Brian Hodges'
Oct 16,2019
0 people found
this helpful
Quick and easy to deal with, helpful, answered phone and called back. Reference check was complicated but staff helped through process to make it easier...
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By: Christopher Dutton
Nov 07, 2019
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Thank you for your review in regards to your recent dealings with our office in Upminster. I know that moving can be a stressful time however it is great to read that our staff were helpful. Christopher Dutton Area Director Residential Lettings ...

“I was very happy with the service I received ......”

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Sep 28,2019
Minithumbup
By: 'Sultan tanha'
Sep 28,2019
0 people found
this helpful
I was very happy with the service I received from this branch Specially Daniel turner, his was so helpful and helped me with any questions I had, would definitely recommend this branch to anyone looking into buying/renting a property in the future. Thanks once ...
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By: Christopher Dutton
Nov 07, 2019
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Thank you for your kind review and I am happy to read you would recommend us to others. We hope to do business with you again soon. Christopher Dutton Area Director Residential Lettings ...

“Beresfords have been professional and efficie......”

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Sep 26,2019
Minithumbup
Sharon
By: 'Marius'
Sep 26,2019
0 people found
this helpful
Beresfords have been professional and efficient throughout. We were kept up to date and all queries were dealt with promptly. Thank you for providing an excellent service....
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By: Christopher Dutton
Oct 14, 2019
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Thank you for your kind review. It is great to hear that the team kept you up to date and you found our service to be excellent. I hope you enjoy living at your new home. Christopher Dutton Area Director Residential Lettings ...

“Very helpful and proffessional. Agent was war......”

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Sep 10,2019
Minithumbup
By: 'Liam Lawrence'
Sep 10,2019
0 people found
this helpful
Very helpful and proffessional. Agent was warm & welcoming. Process was very simple and clear. Would highly reccomend and use again....
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By: Christopher Dutton
Sep 14, 2019
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Thank you for your kind review. It is pleasing to see that your dealings with us have been positive and it is great that you would recommend us to others. Christopher Dutton Area Director Residential Lettings ...

“Sharon kept all correspondence timely and succinct. It was always ......”

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Aug 27,2019
Minithumbup
Sharon
By: 'Andrew Barnett'
Aug 27,2019
0 people found
this helpful
Sharon kept all correspondence timely and succinct. It was always clear what was expected of us and when it was expected by. Daniel was very clear and thorough when explaining all our new documents to us. All staff at the branch were very helpful all ...
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By: Christopher Dutton
Aug 24, 2019
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I just wanted to thank you personally for your review following your recent experience with Beresfords. It is great to read our staff were helpful and we look forward to working with you again in the future. Christopher Dutton Area Director Residential Lettings ...

“The staff are very friendly and accommodating......”

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Aug 19,2019
Minithumbup
Cameron
By: 'Leonard Addo'
Aug 19,2019
0 people found
this helpful
The staff are very friendly and accommodating. As a long-term customer, I can say that I trust the team to provide an efficient service whenever called upon. They always have tenants well-being at the forefront of what they do and long may it continue....
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By: Christopher Dutton
Aug 24, 2019
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Thank you for your recent review and your 5 star rating. Beresfords will always ensure that we try and give the best customer service possible. We look forward to working with you in the future. Christopher Dutton Area Director Residential Lettings ...

“The entire team at Beresfords Upminister were......”

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Aug 13,2019
Minithumbup
By: 'Kieran Wilson'
Aug 13,2019
0 people found
this helpful
The entire team at Beresfords Upminister were extremely helpful and very attentive. They really took the stress out of finding a new home, we couldn't be happier....
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By: Christopher Dutton
Aug 24, 2019
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Thank you for your review high lighting your recent dealings with our team at Havering lettings. It is nice to see that they were helpful and attentive and I know they will be grateful of your 5 star rating. Christopher Dutton Area Director Residential Lettings ...

“Very helpful and efficient. Everything was so......”

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Aug 13,2019
Minithumbup
Sharon
Cameron
By: 'Faye wright'
Aug 13,2019
0 people found
this helpful
Very helpful and efficient. Everything was sorted out quickly and the communication was very good. Very happy and excited about our new house....
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By: Christopher Dutton
Aug 24, 2019
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Thank you for your review, it is great to read that you have had a positive experience and I know the team at Havering Lettings will be grateful of your 5 star rating. Christopher Dutton Area Director Residential Lettings ...

“Very happy with the service i received. Very ......”

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Jul 25,2019
Minithumbup
Sharon
By: 'Cody Allen'
Jul 25,2019
0 people found
this helpful
Very happy with the service i received. Very professional. I would recommend you to others if they are looking for a property....
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By: Christopher Dutton
Aug 24, 2019
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Thank you for your recent review on your experience using Beresfords. I am pleased to read that you found our team to be professional and everything ran smoothly. Christopher Dutton Area Director Residential Lettings ...

“Great Experience...”

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Jun 05,2019
Minithumbup
Sharon
By: 'Great Experience'
Jun 05,2019
0 people found
this helpful
Was an easy experience throughout. Honesty and good service from beginning to end. Everything was clear and timely. Thank you for all your help! Danielle and Luke...
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By: Christopher Dutton
Jun 08, 2019
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Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team at Havering. Christopher Dutton Area Director Residential Manager ...

“Professional and incredibly efficient....”

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May 28,2019
Minithumbup
Sharon
By: '7 Tallis court'
May 28,2019
0 people found
this helpful
The staff at this office are exceptional. We moved into a property within a week and Sharon and Daniel were incredible. Always chasing different people to ensure we moved in quickly and correctly. Will definitely recommend using them....
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Comment on agent fees
I would say this is an average amount. Seemed expensive at first but after the breakdown seemed competitive.
Was this helpful? Yes
By: Chrstopher Dutton
Jun 08, 2019
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Thank you for taking the time to complete a review on our Company following your recent experience of dealing with Beresfords. It is great to hear that have our staff have responded promptly and efficiently, and I know they will be grateful for your 5 star rating. Christopher Dutton Area Director Residential Lettings ...

“Team lovely to deal with...”

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May 20,2019
Minithumbup
By: 'Kate Hutchinson'
May 20,2019
0 people found
this helpful
Team helpful and informative, ladies extremely friendly and able to answer any questions I had... a smooth process overall. Thank you for the experience...
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By: Christopher Dutton
Jun 08, 2019
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I Just wanted to thank you for taking the time to leave your recent review on our company and I'm pleased that you found our staff friendly and helpful throughout the transaction. Christopher Dutton Area Director Residential Lettings ...

“Excellent...”

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May 17,2019
Minithumbup
Sharon
By: 'Whites'
May 17,2019
0 people found
this helpful
First time renting everything was explained Nothing was to much trouble All correspondence was clear to understand making the whole process run smoth...
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By: Christopher Dutton
Jun 08, 2019
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I just wanted to thank you for taking the time to complete a review following your recent dealings with Beresfords. I was pleased to read that you were very happy with the level of service provided by our staff, and I know they will be grateful for your rating. Christopher Dutton Area Director Residential Lettings ...

“3 Priory Mews...”

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May 08,2019
Minithumbup
Cameron
By: 'Taffy Griffiths'
May 08,2019
0 people found
this helpful
Beresford's have recently sourced and organised the renting of a apartment for myself. Cameron was my main contact and has been excellent from start to finish.Very Professional. Big thanks to Him and the whole team....
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Comment on agent fees
Good
Was this helpful? Yes
By: Christopher Dutton
May 09, 2019
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Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team at Upminster. Christopher Dutton Area Director Residential Manager ...

“Very easy to deal with...”

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Apr 23,2019
Minithumbup
By: 'John M'
Apr 23,2019
0 people found
this helpful
Everything has been made so simple. Hassle free from start to finish and nothing has been too much trouble. Would definitely recommend....
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By: Christopher Dutton
Apr 27, 2019
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I Just wanted to thank you for taking the time to leave your recent review on our company and I'm pleased that you found your experience hassle free. Christopher Dutton Area Director Residential Lettings ...

“Honest and personable...”

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Apr 20,2019
Minithumbup
By: 'Hannah'
Apr 20,2019
0 people found
this helpful
I picked Dan out of the estates agents that came to view my property as he told me it as it is, was direct and honest and I felt that I could trust him. His communication has been brilliant - I never went long without ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Christopher Dutton
Apr 23, 2019
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I would like to take this opportunity in thanking you personally for completing a recent review on our Company. Having read your comments I am pleased that your experience of dealing with us has been very positive. It is a shame that you have not had a similar experience with other agents in the past, but I am glad that you have found our own staff efficient and professional. I am very grateful for your 5 star rating and it is great that you are happy to recommend us to others. Christopher ...

“5 star...”

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Apr 17,2019
Minithumbup
By: 'Gokhan & merve tunca'
Apr 17,2019
0 people found
this helpful
Vicki elms and sharon Martin thanks very much to interested for us your realy frendly and helpers thank you 🙏 thank you 🙏 thank you 🙏...
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Comment on agent fees
Very very good
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By: Christopher Dutton
Apr 23, 2019
View all comments (1)
I just wanted to thank you for taking the time to complete a review following your recent dealings with Beresfords. I was pleased to read that you were very happy with the level of service provided by our staff, and I know they will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...

“Amazing!...”

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Mar 29,2019
Minithumbup
Sharon
By: 'Emz'
Mar 29,2019
0 people found
this helpful
Amazing service right from the off! Lovely team, always happy to talk and help out. Highly recommend! Thank you especially to Vicki and Sharon. So excited to be in my new home!...
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By: Christopher Dutton
Apr 23, 2019
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Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team. Christopher Dutton Area Manager Residential Manager ...

“Great...”

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Mar 08,2019
Minithumbup
By: 'Danny Edwards'
Mar 08,2019
0 people found
this helpful
Very helpful from beginning to end, couldn't thank them enough. Delt with very quickly and every problem they solved for me....
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Comment on agent fees
Very good
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By: Christopher Dutton
Apr 23, 2019
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I Just wanted to thank you for taking the time to leave your recent review and I'm pleased that you found our staff friendly and helpful throughout the transaction. Christopher Dutton Area Manager Residential Lettings ...

“VERY GOOD, Helpful...”

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Mar 02,2019
Minithumbup
Sharon
By: 'Mitche....'
Mar 02,2019
0 people found
this helpful
Thank you Sharon, Dan, Vicki and Cameron for assisting my son and I with getting our new home. The journey of looking for a home became very easy as your team kept in contact and you were patient with me when I was unable to ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Christopher Dutton
Apr 23, 2019
View all comments (1)
Thank you for taking the time to complete a review on our Company following your recent experience of dealing with Beresfords. I know the guys will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...

“Always willing to help!...”

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Jan 24,2019
Minithumbup
Sharon
By: 'Luke'
Jan 24,2019
0 people found
this helpful
Extremely helpful and made the process run as smoothly as possible. Both team members were very friendly and replied to us quickly!...
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Comment on agent fees
Good
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By: Christopher Dutton
Jan 30, 2019
View all comments (1)
I Just wanted to thank you for taking the time to leave your recent review on our company and I'm pleased that you found our staff friendly and helpful throughout the transaction. Christopher Dutton Area Manager Residential Lettings ...

“Proffesional...”

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Jan 24,2019
Minithumbup
Sharon
By: 'Cristian F'
Jan 24,2019
0 people found
this helpful
I have had a good experience regarding the property I wanted to let, everything was explained properly from the start, straight forward....
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Comment on agent fees
Good
Was this helpful? Yes
By: Christoper Dutton
Jan 30, 2019
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I would like to take this opportunity in thanking you personally for completing a recent review on our Company. Having read your comments I am pleased that your experience of dealing with us has been very positive. I am very grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...

“Excellent experience with this branch....”

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Jan 24,2019
Minithumbup
By: 'Shaz'
Jan 24,2019
0 people found
this helpful
Excellent service provided by all agents. First time with the agents and they have not let me down. Hoping to continue using them....
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By: Christopher Dutton
Jan 30, 2019
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Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team at. Christopher Dutton Area Manager Residential Manager ...

“Professional and worked to provide a home that was right for us...”

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Jan 21,2019
Minithumbup
Sharon
By: 'Gary T'
Jan 21,2019
0 people found
this helpful
A big thank you to Vicki and Sharon, a really professional service and worked to find a house that would suit our needs Quick and thorough and both always available if we had a query....
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Comment on agent fees
Good
Was this helpful? Yes
By: Christopher Dutton
Jan 30, 2019
View all comments (1)
I just wanted to thank you for taking the time to complete a review following your recent dealings with Beresfords. I was pleased to read that you were very happy with the level of service provided by our staff, and I know they will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...
Staff picture Benjamin
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Staff picture Sharon
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Staff picture Madeleine
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Staff picture Robert
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Staff picture Sharon
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Staff picture Cameron
Staff picture Lynn
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Staff picture Tracey
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No image available Vicki
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:53 PM 09/04/2018 by Daniel Turner

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Beresfords

Branch - Upminster, RM14