Upminster, RM14
4.8/5, 77 reviews
96% recommended
96% lettings valuation accuracy
92% lettings fee satisfaction
The first ever Beresfords branch opened its doors for business in Upminster in 1968. Since then, although the Company has grown considerably, it has never lost sight of its roots and still takes great pride in offering a very personal and professional service to each and every one of its customers. ... show more The first ever Beresfords branch opened its doors for business in Upminster in 1968. Since then, although the Company has grown considerably, it has never lost sight of its roots and still takes great pride in offering a very personal and professional service to each and every one of its customers.

Many of the sales and lettings teams have been working locally for a number of years and some live in the area themselves.

Operating from a large “high profile”, prime sited premises in Station Road, the branch operates with state-of-the-art technology and promotes properties across numerous media outlets, including on a large video wall within the branch itself which is clearly visible to the extensive pedestrian footfall that passes by every day.
Beresfords Group

Opening Hours
Address

Beresfords
16 Station Road
Upminster
Essex
RM14 2UB
sell: 01708 222200 lett: 01708 222211

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 96% 92% £825 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
21 2 48 0 3 0 1 0 1 1
Areas covered
  • RM14
  • RM14 6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA SAGEagent
Latest Properties

No Properties

Images & Videos

“Professional service provided and staff were ......”

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Apr 12,2021
Minithumbup
By: 'Ann'
Apr 12,2021
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Professional service provided and staff were very helpful throughout the whole process in securing an appropriate tenant. Karen was first class with her advise & finding the most suitable tenant for our property....
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“A great management service...”

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Mar 25,2021
Minithumbup
Sara
By: 'Allison'
Mar 25,2021
0 people found
this helpful
Really happy with Beresfords management of our property. Everyone involved in the process has provided a friendly and professional service....
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By: Christopher Dutton
Apr 03, 2021
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Thank you for your kind review in regards to the ongoing management of your property that Beresfords provide. It is great to read that our staff have been friendly and professional, I know that will mean a lot to Sara and our other team members. We hope to continue our great business relationship in the future. Christopher Dutton Area Director Residential Lettings ...

“Great service...”

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Mar 15,2021
Minithumbup
Cameron
By: 'Rob'
Mar 15,2021
0 people found
this helpful
Cameron and Karen have been great throughout the process of letting my property. They kept me fully informed and guided me through the whole process. I wouldnt hesitate to use them again and fully recommend Beresfords lettings to anyone looking to rent or let a ...
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By: Christopher Dutton
Apr 03, 2021
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Thank you fr your review in regards to your recent dealings with our lettings team. It is great to read that your experience has been positive and Cameron will be really please with your kind words. Christopher Dutton Area Director Residential Lettings ...

“Very helpful...”

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Mar 08,2021
Minithumbup
Sharon
By: 'Abiola'
Mar 08,2021
0 people found
this helpful
These two are very helpful they gave all the support I needed .They explained all I needed to know to me...
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Comment on agent fees
For the credit check £220 was a bit too much
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“Superb service....”

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Mar 07,2021
Minithumbup
Cameron
By: 'Jon Steward'
Mar 07,2021
0 people found
this helpful
This was my first time renting a property out so obviously approached this with much trepidation. But any fears I had were soon disposed of by Karen and her team, especially Cameron. Fielded many questions and were quick to return calls and keep me updated ...
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By: Christopher Dutton
Apr 03, 2021
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Thank you for your 5* review. Our staff at Beresfords are committed to providing the best customer service possible and understand that the needs of each of our customers can be different. It is great to read that your experience has been positive and we hope to continue our business relationship for a long time to come. Christopher Dutton Area Director Residential Lettings ...

“Karen was amazing!...”

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Feb 27,2021
Minithumbup
By: 'Danielle Darroch'
Feb 27,2021
0 people found
this helpful
We initially made an enquiry to view a 3 bed property and ended up being put through to Karen. We were informed our initial enquiry had unfortunately been snapped up, so instead of ending the experience here, Karen thoughtfully took as much personal information from us ...
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By: Christopher Dutton
Apr 03, 2021
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Danielle I wanted to thank you for your lovely review in regards to your dealings with Beresfords, especially Karen. It is obvious that your experience has been very positive and it is great to read such nice comments. I know Karen will be chuffed with your rating. Christopher Dutton Area Director Residential Lettings ...

“Sharon Carpenter estate agents in Upminster, ......”

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Feb 24,2021
Minithumbup
Sharon
By: 'Mihaela'
Feb 24,2021
0 people found
this helpful
Sharon Carpenter estate agents in Upminster, Essex has been helping me with my house renying. I've found their service excellent, they are professional, so helpful. From my experience they always seem to put their customers first. I've also spoken to other staff members there and ...
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By: Christopher Dutton
Apr 03, 2021
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Thank you for you review in regards to your recent dealings with Beresfords. I know that Sharon is truly committed to great customer service and it is great to read that both Sharon and the other members of the team have been professional and helpful. We wish you well in your new home. Christopher Dutton Area Director Residential Lettings ...

“Upminster Team...”

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Dec 29,2020
Minithumbup
Nathan
Robert
By: 'Allan'
Dec 29,2020
1 people found
this helpful
We had a tricky chain of 5 , it broke down twice , but conversations with the Upminster Team always left us feeling reassured and confident , we were answered honestly and direct , always returning our calls as and when said , Nathan , Rob, and towards the end Mike were ...
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By: Alison Horsley
Jan 07, 2021
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Hi Allan, Many thanks for the 5 star award for our team at Upminster, and in particular Nathan, Rob and Mike. With many years of experience between them, your transaction would have been in very safe hands. The team are all focused on providing the best possible service and will do everything within their power to progress a sale through to exchange and completion, keeping all parties updated throughout the process. You kind comments are much appreciated, we look forward to assisting you agai ...

“Amazing costumer service. Friendly and welcom......”

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Dec 23,2020
Minithumbup
Sharon
By: 'Ell'
Dec 23,2020
1 people found
this helpful
Amazing costumer service. Friendly and welcoming and very helpful. Sharon has been amazing the whole time cannot fault her in any way. The standards of the estate agents themselves is high....
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By: Christopher Dutton
Jan 09, 2021
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Thank you for your kind review. It is great to read that your experience with Beresfords and especially Sharon has been very positive. Christopher Dutton Area Director Residential Lettings ...

“Had the pleasure of dealing with Cameron Crui......”

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Dec 09,2020
Minithumbup
Cameron
By: 'Shadia'
Dec 09,2020
1 people found
this helpful
Had the pleasure of dealing with Cameron Cruik. Very professional and resourceful! Had a few issues on our end. He's been extremely patient. A credit to Beresfords. Outstanding guy!...
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By: Christopher Dutton
Jan 09, 2021
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Thank you for your kind review. Cameron is a real asset to the team and I know he will be thrilled with your comments. Christopher Dutton Area Director Residential Lettings ...

“Very professional and friendly staff.We are v......”

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Nov 25,2020
Minithumbup
Sharon
By: 'Irina'
Nov 25,2020
0 people found
this helpful
Very professional and friendly staff.We are very grateful to Sharon and Neil.They help us with all our enquiries. Highly recommend ,Beresfords. Thank you for everything!...
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By: Christopher Dutton
Dec 05, 2020
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Thank you for you review in regards to your recent dealings with our lettings team at Havering. It is great to read that your experience was very positive and I know the team will be thrilled with your kind words and 5* rating. Christopher Dutton Area Director Residential Lettings ...

“Very happy with the service of the staff very......”

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Nov 09,2020
Minithumbup
Cameron
By: 'Emma'
Nov 09,2020
0 people found
this helpful
Very happy with the service of the staff very polite and helpful very happy would recommend cameron really helped me thank you so much...
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By: Christopher Dutton
Dec 05, 2020
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Thank you for your 5* review and kind words about your recent dealings with Cameron. We wish you well in your new home. Christopher Dutton Area Director Residential Lettings ...

“I have found Cameron and Karen very pleasant to deal ......”

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Jun 04,2020
Minithumbup
Cameron
By: 'Kelly'
Jun 04,2020
1 people found
this helpful
I have found Cameron and Karen very pleasant to deal with and have dealt with any queries I have had. Thank you!...
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By: Christopher Dutton
Jul 17, 2020
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Thank you for your review in regards to your recent dealings with Beresfords. We wish you well in your new home. ...

“We were in contact with Cameron and Abby thro......”

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May 05,2020
Minithumbup
Cameron
By: 'Jade'
May 05,2020
0 people found
this helpful
We were in contact with Cameron and Abby throughout this process and we can not thank them enough for the help they have given. They were so patient through every step and Abby was able to help during any difficult situations. I believe Abby works ...
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By: patricia
Mar 18, 2021
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i was in contact with cameron and abby through out the process they are amazing they know what they doing very helpfull they helped me with dificulties i had thank you so much ...

“A big thank you to all the team, Vicki, Camer......”

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Mar 17,2020
Minithumbup
Cameron
By: 'Robin'
Mar 17,2020
0 people found
this helpful
A big thank you to all the team, Vicki, Cameron, Tinah, Sharon & Danielle for what you have done and making the process easy, friendly and professional from the initial contact, 7 viewings and a tenant found all within the first week of marketing....
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By: Christopher Dutton
Apr 18, 2020
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Thank you for your kind review. It is great to read that you have had such a positive experience dealing with our staff. Christopher Dutton Area Director Residential Lettings ...

“Excellent service. Email and phone contact wa......”

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Dec 16,2019
Minithumbup
Cameron
Sharon
By: 'Kendall'
Dec 16,2019
0 people found
this helpful
Excellent service. Email and phone contact was very good. All queries were responded to without delay. The whole process was fast and smooth. A pleasure to deal with Cameron, Sharon and John....
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By: Christopher Dutton
Jan 28, 2020
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Thank you for your kind review. I know the guys will be thrilled with your 5 star rating. Christopher Dutton Area Director Residential Lettings ...

“5 stars for Beresfords Agency...”

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Oct 30,2019
Minithumbup
Sharon
By: 'Bianca'
Oct 30,2019
0 people found
this helpful
We had a great experience with people that are working at the agency. Sharon, John, Cameron they are very pleased to help you, always answer the phones, speaking very clearly and making sure you understand everything regarding the problem. Thank you Beresfords for helping with ...
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By: Christopher Dutton
Nov 07, 2019
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Thank you for your kind review in regards to your recent dealings with our lettings team at Upminster. I know the team will be thrilled with your 5* review. Christopher Dutton Area Director Residential Lettings ...

“Cameron very helpfully always updated me comm......”

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Oct 21,2019
Minithumbup
Cameron
Sharon
By: 'Gul'
Oct 21,2019
0 people found
this helpful
Cameron very helpfully always updated me communication between office landlord and us was really good went through every step really happy with him Sharon was also very helpful when going through paperwork and referencing emailed and called up step by step very happy woth the ...
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By: Christopher Dutton
Nov 07, 2019
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At Beresfords we strive to ensure that things are done properly and that way you experience a first class customer service. Thank you for your 5* rating and I wish you well in your new home. Christopher Dutton Area Director Residential Lettings ...

“Quick and easy to deal with, helpful, answere......”

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Oct 16,2019
Minithumbup
Sharon
Cameron
By: 'Brian'
Oct 16,2019
0 people found
this helpful
Quick and easy to deal with, helpful, answered phone and called back. Reference check was complicated but staff helped through process to make it easier...
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By: Christopher Dutton
Nov 07, 2019
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Thank you for your review in regards to your recent dealings with our office in Upminster. I know that moving can be a stressful time however it is great to read that our staff were helpful. Christopher Dutton Area Director Residential Lettings ...

“I was very happy with the service I received ......”

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Sep 28,2019
Minithumbup
By: 'Sultan'
Sep 28,2019
0 people found
this helpful
I was very happy with the service I received from this branch Specially Daniel turner, his was so helpful and helped me with any questions I had, would definitely recommend this branch to anyone looking into buying/renting a property in the future. Thanks once ...
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By: Christopher Dutton
Nov 07, 2019
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Thank you for your kind review and I am happy to read you would recommend us to others. We hope to do business with you again soon. Christopher Dutton Area Director Residential Lettings ...

“Beresfords have been professional and efficie......”

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Sep 26,2019
Minithumbup
Sharon
By: 'Marius'
Sep 26,2019
0 people found
this helpful
Beresfords have been professional and efficient throughout. We were kept up to date and all queries were dealt with promptly. Thank you for providing an excellent service....
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By: Christopher Dutton
Oct 14, 2019
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Thank you for your kind review. It is great to hear that the team kept you up to date and you found our service to be excellent. I hope you enjoy living at your new home. Christopher Dutton Area Director Residential Lettings ...

“Very helpful and proffessional. Agent was war......”

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Sep 10,2019
Minithumbup
By: 'Liam'
Sep 10,2019
0 people found
this helpful
Very helpful and proffessional. Agent was warm & welcoming. Process was very simple and clear. Would highly reccomend and use again....
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By: Christopher Dutton
Sep 14, 2019
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Thank you for your kind review. It is pleasing to see that your dealings with us have been positive and it is great that you would recommend us to others. Christopher Dutton Area Director Residential Lettings ...

“Sharon kept all correspondence timely and succinct. It was always ......”

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Aug 27,2019
Minithumbup
Sharon
By: 'Andrew'
Aug 27,2019
0 people found
this helpful
Sharon kept all correspondence timely and succinct. It was always clear what was expected of us and when it was expected by. Daniel was very clear and thorough when explaining all our new documents to us. All staff at the branch were very helpful all ...
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By: Christopher Dutton
Aug 24, 2019
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I just wanted to thank you personally for your review following your recent experience with Beresfords. It is great to read our staff were helpful and we look forward to working with you again in the future. Christopher Dutton Area Director Residential Lettings ...

“The staff are very friendly and accommodating......”

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Aug 19,2019
Minithumbup
Cameron
By: 'Leonard'
Aug 19,2019
0 people found
this helpful
The staff are very friendly and accommodating. As a long-term customer, I can say that I trust the team to provide an efficient service whenever called upon. They always have tenants well-being at the forefront of what they do and long may it continue....
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By: Christopher Dutton
Aug 24, 2019
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Thank you for your recent review and your 5 star rating. Beresfords will always ensure that we try and give the best customer service possible. We look forward to working with you in the future. Christopher Dutton Area Director Residential Lettings ...

“The entire team at Beresfords Upminister were......”

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Aug 13,2019
Minithumbup
By: 'Kieran'
Aug 13,2019
0 people found
this helpful
The entire team at Beresfords Upminister were extremely helpful and very attentive. They really took the stress out of finding a new home, we couldn't be happier....
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By: Christopher Dutton
Aug 24, 2019
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Thank you for your review high lighting your recent dealings with our team at Havering lettings. It is nice to see that they were helpful and attentive and I know they will be grateful of your 5 star rating. Christopher Dutton Area Director Residential Lettings ...

“Very helpful and efficient. Everything was so......”

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Aug 13,2019
Minithumbup
Sharon
Cameron
By: 'Faye'
Aug 13,2019
0 people found
this helpful
Very helpful and efficient. Everything was sorted out quickly and the communication was very good. Very happy and excited about our new house....
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By: Christopher Dutton
Aug 24, 2019
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Thank you for your review, it is great to read that you have had a positive experience and I know the team at Havering Lettings will be grateful of your 5 star rating. Christopher Dutton Area Director Residential Lettings ...

“Very happy with the service i received. Very ......”

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Jul 25,2019
Minithumbup
Sharon
By: 'Cody'
Jul 25,2019
0 people found
this helpful
Very happy with the service i received. Very professional. I would recommend you to others if they are looking for a property....
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By: Christopher Dutton
Aug 24, 2019
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Thank you for your recent review on your experience using Beresfords. I am pleased to read that you found our team to be professional and everything ran smoothly. Christopher Dutton Area Director Residential Lettings ...

“Great Experience...”

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Jun 05,2019
Minithumbup
Sharon
By: 'Great'
Jun 05,2019
0 people found
this helpful
Was an easy experience throughout. Honesty and good service from beginning to end. Everything was clear and timely. Thank you for all your help! Danielle and Luke...
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By: Christopher Dutton
Jun 08, 2019
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Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team at Havering. Christopher Dutton Area Director Residential Manager ...

“Professional and incredibly efficient....”

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May 28,2019
Minithumbup
Sharon
By: '7'
May 28,2019
0 people found
this helpful
The staff at this office are exceptional. We moved into a property within a week and Sharon and Daniel were incredible. Always chasing different people to ensure we moved in quickly and correctly. Will definitely recommend using them....
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Comment on agent fees
I would say this is an average amount. Seemed expensive at first but after the breakdown seemed competitive.
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By: Chrstopher Dutton
Jun 08, 2019
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Thank you for taking the time to complete a review on our Company following your recent experience of dealing with Beresfords. It is great to hear that have our staff have responded promptly and efficiently, and I know they will be grateful for your 5 star rating. Christopher Dutton Area Director Residential Lettings ...

“Team lovely to deal with...”

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May 20,2019
Minithumbup
By: 'Kate'
May 20,2019
0 people found
this helpful
Team helpful and informative, ladies extremely friendly and able to answer any questions I had... a smooth process overall. Thank you for the experience...
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By: Christopher Dutton
Jun 08, 2019
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I Just wanted to thank you for taking the time to leave your recent review on our company and I'm pleased that you found our staff friendly and helpful throughout the transaction. Christopher Dutton Area Director Residential Lettings ...
Staff picture Sharon
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Staff picture Robert
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Staff picture Sharon
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Staff picture Cameron
Staff picture Lynn
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Staff picture Tracey
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Staff picture Sara
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Staff picture Nathan
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Staff picture Melissa
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:53 PM 09/04/2018 by Daniel Turner

Awards won by Beresfords, Upminster RM14 2UB


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Beresfords

Branch - Upminster, RM14