• Gary Jenkins
    Gary Jenkins
  • Benjamin Leary
    Benjamin Leary
  • Sharon Martin
    Sharon Martin
  • Madeleine Marshall
    Madeleine Marshall
  • Daniel Turner
    Daniel Turner
  • Lauren Mobsby
    Lauren Mobsby
  • Vicki Elms
    Vicki Elms
  • Robert Bushell
    Robert Bushell
  • Lauren Johnson
    Lauren Johnson
  • Sharon Carpenter
    Sharon Carpenter
  • Emma Holland
    Emma Holland
  • Kim Williamson
    Kim Williamson
  • Julie Coles
    Julie Coles
  • Terry Peace
    Terry Peace
The first ever Beresfords branch opened its doors for business in Upminster in 1968. Since then, although the Company has grown considerably, it has never lost sight of its roots and still takes great pride in offering a very personal and professional service to each and every one of its customers. Many of the sales and lettings teams have been working locally for a number of years and some live in the area themselves. Gary Jenkins is the Branch Manager of the sales department and he Read full description...has been working in estate agency for more than 14 years. Dan Turner is responsible for the local lettings team who successfully let and manage hundreds of properties every year for their landlords. Operating from a large β€œhigh profile”, prime sited premises in Station Road, the branch operates with state-of-the-art technology and promotes properties across numerous media outlets, including on a large video wall within the branch itself which is clearly visible to the extensive pedestrian footfall that passes by every day.
Beresfords

16 Station Road Upminster
Greater London
RM14 2UB

sell: 01708 222200 lett: 01708 222211
www.beresfords.co.uk

Properties for Sale
Properties to Rent

Feb 13,2018
Minithumbup
Benjamin Leary
By: 'Sharon'
Feb 13,2018
0 people found
this helpful
Ben was very helpful Always got back to us quickly on any queries Friendly and professional at all times. Credit to his company...
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Comment on agent fees
Competitive
Was this helpful? Yes
Jan 29,2018
Minithumbup
Emma Holland
By: 'Attorney'
Jan 29,2018
4 people found
this helpful
Emma was a a breath of fresh air! She took an interest in the letting and the property and offered excellent advice. She was thorough and practical. She did not simply suggest throwing money at the property but was always keen to look at what had to be done. She was a pleasure to deal with. I would give Emma 5 stars. I thought her predecessors lacked her degree of commitment. Hence the 4 stars overall....
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Comment on agent fees
Normal
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By: Christopher Dutton
Jan 31, 2018
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Thank you for taking the time to complete a review on our Company following your recent experience of dealing with Beresfords. It is great to hear that Emma has obviously gone above and beyond, and I know she will be grateful for your kind words.. Christopher Dutton Area Manager Residential Lettings ...
Jan 10,2018
Minithumbup
Gary Jenkins
Benjamin Leary
By: 'Peter Bridge'
Jan 10,2018
0 people found
this helpful
Both Gary and Ben have given excellent service . They have always contacted myself and kept me fully updated and dealt with any problems in a most proffesional way....
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Comment on agent fees
Fee agreed prior to contract with both myself and Beresfords .
Was this helpful? Yes
Jan 04,2018
Minithumbup
Julie Coles
By: 'Jenny'
Jan 04,2018
0 people found
this helpful
Julie came to my house to do the 6 month check she was so lovely and made me feel so at ease. Usually I hate mid terms but she is welcome any time...
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By: Chris Dutton
Jan 19, 2018
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I Just wanted to thank you for taking the time to leave your recent review on our company via and I'm pleased that you found Julie so friendly. I know she will be chuffed with your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...
Nov 20,2017
Minithumbup
Emma Holland
By: 's griffin'
Nov 20,2017
2 people found
this helpful
emma holland went out of her way twice to help me with a problem regarding my property and unpaid bills. this enabled me to clear all my outstanding problems and bills at once. once again i would like to thank her for her quick response to my requirements....
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By: Christopher Dutton
Nov 22, 2017
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Thank you for taking the time to complete a review on our Company following your recent experience of dealing with Beresfords. It is great to hear that have our staff have responded promptly and efficiently when an issue arose, and I know they will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...
Nov 17,2017
Minithumbup
Daniel Turner
By: 'PCC'
Nov 17,2017
1 people found
this helpful
I've recently used the Lettings Team at Upminster to manage my properties. I've been extremely impressed by the manager Daniel and his colleagues Emma, Lauren and Sharon who have been outstanding in the professional service they have provided. Nothing is to much trouble for them and they are prepared to listen and act quickly and effectively on my instructions....
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By: Christopher Dutton
Nov 22, 2017
View all comments (1)
Thank you for taking the time to complete a review on our Company following your recent experience of dealing with Beresfords. It is great to hear that have our staff have responded promptly and efficiently, and I know they will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...
Aug 08,2017
Minithumbup
Alice Baker
Lauren Johnson
By: 'neil'
Aug 08,2017
1 people found
this helpful
Alice and Lauren have both been extremely professional and helpful in asssisting us in setting up rental of our property in Upminster. I would recommend them and Berefords as managing agents for property rental....
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By: Steven Bond Managing Director Residential Lettings
Aug 11, 2017
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Hi Neil Thanks for leaving a review following your recent dealings with our company. I was pleased to read that you have found the approach of our staff professional. I know that Alice, Lauren and our Property Managers always go out of their way to offer the best level of service possible to their clients. They will all be pleased to see your 5 star rating! ...
Aug 08,2017
Minithumbup
Daniel Turner
By: 'Chris G'
Aug 08,2017
1 people found
this helpful
I have always found Dan and his team to be extremely helpful and professional in their dealings with me. They have always kept me updated throughout the process of finding new tenants and with follow ups once a tenancy has commenced....
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Comment on agent fees
Reasonable fees in line with other local agents.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 11, 2017
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Thanks for taking the time to leave your feedback. I'm pleased that you have been happy with the service provided by Dan Turner and his lettings team and it's great that you gave them a 5 star rating! ...
Aug 08,2017
Minithumbup
Vicki Elms
Daniel Turner
By: 'Great Experience with Beresfords Upminster'
Aug 08,2017
1 people found
this helpful
All staff are very professional, helpful and friendly. When sending them queries, I can always get their answer in a very short period of time....
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By: Steven Bond Managing Director Residential Lettings
Aug 11, 2017
View all comments (1)
I just wanted to thank you personally for taking the time to leave your review. I was pleased to read that you have found our staff professional, helpful and friendly. I know they will be very grateful for your 5 star rating. ...
Jul 05,2017
Minithumbup
Lauren Johnson
By: 'Heena Njie'
Jul 05,2017
0 people found
this helpful
Beresfords have been amazing since we moved into the property in May 2016. Lauren was very friendly and explained everything during the moving in process in detail. She has answered any queries that we have had at any time. Beresfords ensure all our issues are resolved straight away and their communication is fantastic. Thank you....
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Comment on agent fees
Average fees
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 06, 2017
View all comments (1)
Heena Thanks for leaving your review and giving our lettings team a 5 star review. Our staff always go out of their way to help their clients and are encouraged to keep in touch with them on a regular basis so its great to see that they are meeting your expectations in this regard. ...
Jul 03,2017
Minithumbup
Daniel Turner
Lauren Johnson
By: 'Malcolm and David Fudge10 Emerson House'
Jul 03,2017
0 people found
this helpful
Professional approach with all our dealings. Eager to provide a first class service. Have been a customer for many years due to the personal service provide by Dan and his team....
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Comment on agent fees
Competitive
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 04, 2017
View all comments (1)
Malcome & David I appreciate your feedback and 5 star rating. Glad to hear you have been happy with the service extended to you by Dan and his team. I know they will be pleased to read your comments. Can I take this opportunity to thank you for the continuous business that you have provided to us over many years, it is very much appreciated. ...
Jun 30,2017
Minithumbup
Daniel Turner
Lauren Johnson
By: 'Lore'
Jun 30,2017
0 people found
this helpful
I have been dealing with Dan and Lauren most of times since I have rented the property that we are currently living in. Very friendly and polite always ready to help. It has been a pleasure to speak deal with. Thank you both! Loredana...
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Comment on agent fees
fine
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 04, 2017
View all comments (1)
Hi Lore Thanks so much for your feedback and 5 star rating. I was pleased to hear that you have been happy with the service prodided by my staff especially Dan and Lauren and that you found our charges reasonable. ...
Jun 29,2017
Minithumbup
Daniel Turner
Lauren Johnson
By: 'Mandy & David'
Jun 29,2017
0 people found
this helpful
Daniel Turner, Vicki Elms and Lauren Johnson have been dealing with us in view to property lettings. Both myself and my Husband have found them to be very professional, yet friendly, informative and very helpful. We are very impressed with the high level of service we have received from them and they have really helped us all along the process and are fantastic at contacting us and providing us with explanations all throughout the process. We highly recommend! A big thanks to them :-)...
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Comment on agent fees
Fees in line with lettings
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 04, 2017
View all comments (1)
Mandy & David I would like to thank you personally for taking the time to provide your feedback and 5 star rating. Good to hear that you found our charges competitive. Dan and his team work really hard to deliver a high quality service to all their customers so I know they will be pleased when reading your comments. ...
Jun 22,2017
Minithumbup
Lauren Johnson
By: 'Anne-marie'
Jun 22,2017
0 people found
this helpful
I recently rented a property for the first time whilst selling my own property. Lauren was extremely helpful, friendly, professional and informative. I would highly recommend Beresfords Upminster and have done so to family who are currently looking for property to purchase in Upminster....
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Comment on agent fees
Good
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jun 29, 2017
View all comments (1)
Anne-marie I appreciate you taking the time to leave your review and thanks for the 5 star rating. I'm pleased that our lettings team met your expectations especially Lauren. It's also great to hear that you would not hesitate in reccomending us. ...
Jun 08,2017
Minithumbup
By: 'Terri177'
Jun 08,2017
0 people found
this helpful
Good agent with good communication. All queries dealt with quickly and efficiently. Staff very helpful and polite. Lots of properties available through agents and was also called quickly with information on property that would suit my needs....
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Comment on agent fees
Fees are high but not any different to any other agent. Seemed to be quite a few extra charges due to us having a dog.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jun 13, 2017
View all comments (1)
Terri Many thanks for your kind comments and I'm pleased that you were satisfied with the level of service extended to you by our staff. Just in answer to your comment about charges linked to pets it is a stipulatation of our Tenancy Agreements that any property which is occupied by animals during a tenancy has a specialist clean upon expiry of the tenancy so as to ensure the property is appropriately prepared for any new tenants moving in. The costs charged by the specialist cleaning company a ...
Dec 15,2016
Minithumbdown
By: 'J'
Dec 15,2016
3 people found
this helpful
Avoid this lettings department - completely unprofessional. As a property professional (MRICS), I was appalled at the service and standards - just what gives estate/lettings agents such a bad reputation. Seemed far more concerned with trying to sell us Landlord's insurance at every opportunity, which didn't say much about their confidence in the tenants they were recommending. The draft tenancy agreement, which they claimed was an ARLA standard agreement, had been very heavily doctored with a...
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Comment on agent fees
Tried to include various extras via clauses in the terms of business, including fees resulting from sales when they would long since has ceased any involvement with the property. Unfortunately a lot of customers will sign terms without spotting such tripwires, or being aware of the Foxtons court cases.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jun 29, 2017
View all comments (1)
Thank you for your review. It's a shame that you chose to remain anonymous as we are unable to identify which specific transaction you refer to and can not therefore provide a personal resonse you you via the contact details which would have retained. Just a couple of things I would like to respiond to. We do reccomend landlord insurance but not at every opportunity as you suggest. The reason we do so is that despite tenants being of a high quality and sailing through referencing their circumsta ...
Nov 30,2016
Minithumbdown
By: 'Mrs Davey'
Nov 30,2016
5 people found
this helpful
I feel that I must warn anyone and everyone to steer clear of the rental team at Upminster Beresfords. We have used them as a management company and have had nothing but aggravation from them. At present we are waiting to receive the rent from our tenants and it appears that the party line from the TEAM!!! is Sorry there is not anything we can do! I'm sorry but I would like to know what they can do? So far my husband has had to drive miles to check that the house is still standing and that the t...
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Comment on agent fees
Why are we paying for their non existence services???
Was this helpful? Yes
Apr 16,2014
Minithumbdown
By: 'sean'
Apr 16,2014
6 people found
this helpful
i put in an offer on a house that was acceptedthat they was selling and i put my house on the market with them,only 3days after they called and said they let first time buyers look at the house we put an offer on and they made an higher bid ,now the sale as gone through land register say it the same price as we offered...
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What agent could do to change your mind?
not liar
Attached Files
Was this helpful? Yes
Areas covered
  • RM14
  • RM14 1
  • RM14 2
  • RM14 3
  • RM14 6
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
87% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£470,000
  • Max: Β£470,000

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 2 6 0 1 0 1 0 0 1
Gary Jenkins Gary Jenkins
Sales Manager
1 reviews

About Gary The sales team boasts an abundance of experience; some have lived and worked in the area for over 20 years and are led by branch manager, Gary Jenkins, who has been in estate agency for over 16 years. View full profile
Benjamin Leary Benjamin Leary
Sales Property Consultant
2 reviews

About Benjamin Ben has worked for Beresfords since 2015 and takes delight in the family atmosphere that the team brings and the commitment to do well for all clients. In Ben's spare time, he enjoys going to the cine View full profile
Sharon Martin Sharon Martin
Sales Secretary
0 reviews

About Sharon Sharon has worked at Beresfords for over 4 years and has worked within the industry for 12 years. During this time, Sharon has gained great knowledge and experience. Sharon takes delight in meeting ne View full profile
Madeleine Marshall Madeleine Marshall
Sales Secretary
0 reviews

About Madeleine Madeleine has worked in the industry for a total of 23 years and has been at Beresfords Upminster branch for over 16 years. Although Upminster has changed over the years, the friendly atmosphere at Be View full profile
Daniel Turner Daniel Turner
Manager - Residential Lettings
10 reviews

About Daniel Dan joined Beresfords in 2008 and now oversees a busy and established Lettings Department covering the entire Borough of Havering. He retains extensive knowledge of the local marketplace, so is well View full profile
Lauren Mobsby Lauren Mobsby
Senior Lettings Negotiator - Residential Lettings
3 reviews

About Lauren Born in Orsett, Lauren joined Beresfords in 2016 having previously worked for another local letting agent. She has extensive industry experience so is able to offer professional and reliable advice. View full profile
Vicki Elms Vicki Elms
Assistant Manager - Residential Lettings
1 reviews

About Vicki Vicki first joined Beresfords back in 2008 but worked elsewhere in the industry prior to that. Collectively she retains over 20 years’ experience within the Lettings Industry and is fully ARLA qual View full profile
Robert Bushell Robert Bushell
Valuations Manager
0 reviews

About Robert Robert has worked for Beresfords for 24 years and has been working in the industry for 38 over years. When Robert isn't working, he enjoys going on touring holidays with his wife, fishing and eating o View full profile
Lauren Johnson Lauren Johnson
Senior Lettings Consultant
6 reviews

About Lauren Having lived in the Havering area since 2001, Lauren has great knowledge of the local area and has been working with the company since 2014. During that time she has developed strong business relation View full profile
Sharon Carpenter Sharon Carpenter
Lettings Consultant
0 reviews

About Sharon Sharon began working for Beresfords in 2017 and loves working in property and estate agency and has a great attitude towards her job. Previously she enjoyed a successful career in sales and in her fre View full profile
Emma Holland Emma Holland
Lettings Progressor
2 reviews

About Emma Emma has worked for Beresfords since 2012 and has worked within the industry for over eight years. When Emma joined Beresfords, she was an inventory clerk at our Chelmsford branch for four years, she View full profile
Kim Williamson Kim Williamson
Inventory Clerk
0 reviews

About Kim Kim has worked in the industry for 17 years and having joined Beresfords in 2015, brings a wealth of knowledge and expertise to the role. In her spare time, Kim enjoys reading, going for long walks an View full profile
Julie Coles Julie Coles
Inventory Clerk - Residential Lettings
1 reviews

About Julie Julie is an experience Inventory Clerk who produces detailed condition reports just prior to any tenants moving into a new property. Thereafter, she will re-inspect the property throughout the tenanc View full profile
Terry Peace Terry Peace
Adviser
0 reviews

About Terry Twenty-seven years’ experience in mortgages and protection; he joined Flagstone in 2002. View full profile

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Last updated at 3:47 PM 24/07/2017 by allAgents

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