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    Sam Butcher
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    Wendy Powell
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    Erin Murphy
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    Natasha Kendle
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    Michelle Kent
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    Thomas Wade
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    Claire Barton
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    Mark Bloyce
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    Shannon Maher
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    Kirsty Surma
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    Kayleigh Rowsell
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    Tariro Magombo
No description for branch.
Beresfords

10 Springfield Lyons Approach Springfield, Chelmsford
Essex
CM2 5LB

01245 397464
Jul 05,2017
Minithumbup
Wendy Powell
Wendy Powell
By: 'Wendy Powell your a star'
Jul 05,2017
0 people found
this helpful
I had a problem with my door,the lock was broke on Sunday..and had to sleep with the door not locked all night. I rang up Wendy powell@ chelmsford office in a panick, first thing mon, she managed to sort this out and I had a new lock by 10.30 mon morn, I was so impressed, in fact if ever I do have any problems she always sorts it out, and I'm always in the loop with either call back/ emails cannot praise this office enough. :))) dawn jones@ chaplaincy gardens...
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Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 06, 2017
View all comments (1)
Hi Dawn Thanks for your feedabck about Wendy. Things like this always seem to happen on a Sunday!!! However great to hear that Wendy responded promptly and made your property secure as soon as pysically possible. ...
Jun 27,2017
Minithumbup
Claire Barton
By: 'Mr Simon Maisey'
Jun 27,2017
0 people found
this helpful
Claire has been professional, efficient and polite. Claire has been prompt in returning my correspondence and always keeps me informed of progress relating to maintenance issues. Well done Claire....
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Comment on agent fees
The agents fees are good.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jun 29, 2017
View all comments (1)
Mr Maisey Thanks for your feedback. Our Property Managers work really hard dealing with issues promtly and keeping our customers updated throughout a tenancy so it's good to hear that you were pleased with the level of service provided to you by Claire. I know she will be delighted with your 5 star rating. ...
Jun 27,2017
Minithumbup
By: 'Emilia Palak'
Jun 27,2017
0 people found
this helpful
Since me and my friend walked in to the branch we were greeted with a smile from every staff members. Joe was the main person we went through the viewing and signing our contract. We could always count on him when we have had any queries. Brilliant and professional attitude. Thank you for everything....
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Comment on agent fees
good
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jun 29, 2017
View all comments (1)
Emilia Thanks for your feedback and 5 star rating and I'm pleased that you were happy with the way you were dealt with by our staff. ...
May 01,2016
Minithumbdown
Alex Beresford
By: 'Avoidberesfords'
May 01,2016
7 people found
this helpful
I put an offer on a house I wanted desperately as it was next to my sister. Beresfords made me jump through a lot of hoops, which I did, and all I asked was that they keep me up to date with what was happening. They didn't do this In fact they ignored all of my calls and emails, were impolite and insulting, put the property on the market without telling me then sold without telling me. Never even had the courtesy to reply to an email. I dealt with Alex Beresford who was awful, rude and dismissiv...
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What agent could do to change your mind?
Fees are high considerably what awful service they offer.
Attached Files
Comment on agent fees
Fees are high considerably what awful service they offer.
Was this helpful? Yes
By: Alex Beresford
Jun 03, 2016
View all comments (1)
Thank you for your review and your comments. Your statements of being made to jump through hoops would refer to your financial substantiation/verification on the purchase of the property and also confirmation of your position to be able to proceed (either sold subject to contract or nothing to sell), as I am sure you understand and would expect the same for a potential buyer on your property, we verify all buyers finances/positions when discussing offers with an owner as to give the most informe ...
Areas covered
  • CM2
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
67% customers were satisfied with fees 0% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 3 0 0 0 0 0 0 1
Sam Butcher - no image available Sam Butcher
Head of Property Management, Renewals & Administration
0 reviews

About Sam No description set View full profile
Wendy Powell - no image available Wendy Powell
Assistant head to property management, renewals & admini
1 reviews

About Wendy No description set View full profile
Erin Murphy - no image available Erin Murphy
Assistant manager of property management, renewals & adminis
0 reviews

About Erin No description set View full profile
Natasha Kendle - no image available Natasha Kendle
Property Management Administrator
0 reviews

About Natasha No description set View full profile
Michelle Kent - no image available Michelle Kent
Property Management Administrator
0 reviews

About Michelle No description set View full profile
Thomas Wade - no image available Thomas Wade
Property Management Administrator
0 reviews

About Thomas No description set View full profile
Claire Barton - no image available Claire Barton
Property Management Administrator
1 reviews

About Claire No description set View full profile
Mark Bloyce - no image available Mark Bloyce
Renewals Co-ordinator
0 reviews

About Mark No description set View full profile
Shannon Maher - no image available Shannon Maher
Renewals Co-ordinator
0 reviews

About Shannon No description set View full profile
Kirsty Surma - no image available Kirsty Surma
Office Based Lettings Negotiator
0 reviews

About Kirsty No description set View full profile
Kayleigh Rowsell - no image available Kayleigh Rowsell
Apprentice Canvassing Assistant
0 reviews

About Kayleigh No description set View full profile
Tariro Magombo - no image available Tariro Magombo
Renewals Administrator
0 reviews

About Tariro No description set View full profile

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Fees

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Last updated at 12:44 PM 30/06/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 12:44 PM 30/06/2017 by allAgents

Awards won by Beresfords, Chelmsford CM2 5LB

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