Hornchurch, RM11
4.8/5, 34 reviews
97% recommended
95% sales valuation accuracy
100% sales fee satisfaction
75% lettings valuation accuracy
99% lettings fee satisfaction
Beresfords opened their first branch in Hornchurch in 1983 and now operate from a large premises in a prominent ‘High Street’ location.FREE VALUATIONS ARE AVAILABLE UPON REQUEST show more Beresfords opened their first branch in Hornchurch in 1983 and now operate from a large premises in a prominent ‘High Street’ location.

FREE VALUATIONS ARE AVAILABLE UPON REQUEST
Beresfords Group

Opening Hours
Address

Beresfords
135 High Street
Hornchurch
Essex
RM11 3YJ
sell: 01708 474 034 lett: 01708 470 222

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £290,000 £940,000
Lettings 75% 99% £1,200 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 1 0 19 0 9 0 0 1
Areas covered
  • RM11
  • RM11 1
  • RM11 2
  • RM11 3
  • RM12 4
  • RM12 5
  • RM12 6
  • RM13 7
  • RM13 8
  • RM13 9
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA SAGEagent
Latest Properties

No Properties

Images & Videos

“The experience I had with Beresford(Hornchurc......”

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Apr 06,2021
Minithumbdown
By: 'Ken'
Apr 06,2021
0 people found
this helpful
The experience I had with Beresford(Hornchurch) is like buying at an auction!I was not told by the estate agent there was a better offer put on the table or ask if the amount is my final or best offer. So, Seller of 47 Frimley ...
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By: Alison Horsley
Apr 12, 2021
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Hi Ken, Having read your recent review I am naturally concerned and disappointed with the comments made within. Following a detailed appraisal of your file and subsequent conversations with the individual concerned, I can confirm our internal notes appear to outline a different view to your own with regards to how events unfolded throughout this transaction. These notes are recorded in real time as matters progress and cannot be amended thereafter. Time is of the essence with any potential pu ...

“This my 3rd tenant provided by Beresfords, re......”

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Mar 23,2021
Minithumbup
By: 'John Cavalli'
Mar 23,2021
0 people found
this helpful
This my 3rd tenant provided by Beresfords, regular communication with Cameron Cruiks and Sharon Carpenter throughout the whole process and a successful conclusion....
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By: Christopher Dutton
Apr 03, 2021
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Thank you for your kind review, I know the guys will be thrilled with your 5* rating. Christopher Dutton Area Director Residential Lettings ...

“good agent...”

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Mar 02,2021
Minithumbup
Ben
By: 'r'
Mar 02,2021
0 people found
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the agent keep me up to date with the sale at all times,she was caring and helpful through out....
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“We were very pleased we went to Beresfords to arrange sale of my deceased in laws’s house...”

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Feb 22,2021
Minithumbup
By: 'Phil Manning'
Feb 22,2021
0 people found
this helpful
We were very pleased we went to Beresfords to sell my in laws’ property for us. At ever stage of the sale process, from initial appraisal to advertising and viewings, the service was first class....
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“Fantastic job done by all. Especially Lee.. w......”

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Feb 19,2021
Minithumbup
Lee
By: 'Paula'
Feb 19,2021
0 people found
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Fantastic job done by all. Especially Lee.. worked so hard getting us in our lovely home. Special thanks to Scott also.. they all kept in touch all the time.. very helpful throughout the whole process.. couldn’t recommend them enough....
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By: Lee Davey
Feb 19, 2021
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It was our pleasure. ...

“We found all the Staff at Beresford to be on ......”

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Feb 17,2021
Minithumbup
Lee
Ben
By: 'Robert'
Feb 17,2021
0 people found
this helpful
We found all the Staff at Beresford to be on the ball help and friendly and would help you in any way they could even when they were under pressure. Lee, Ben and staff were fab. Couldn't fit Ben, dan, and scott in below all ...
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“Daniel - purchase of our property...”

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Feb 16,2021
Minithumbup
By: 'Grace'
Feb 16,2021
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Daniel was very professional and helpful throughout the whole process from viewing to completing on our property. If we had any questions, he was always there to support us and connect the chain so that all information was coordinated through each party. Thank you Dan ...
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“Very professional service offered by all team......”

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Feb 15,2021
Minithumbup
Ben
Lee
By: 'Tom'
Feb 15,2021
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this helpful
Very professional service offered by all team members, from day 1 the valuation right through to the final sale. Also Anita from their Head Office who managed the final part was very professional and helpful....
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By: Alison Horsley
Feb 15, 2021
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Hi Tom, Thank you very much for your 5 star review and kind comments for the team at our Hornchurch office, and Anita who is based in our Customer Care Team at Head Office. They are all committed to providing the best possible customer care, and with many years of experience between them, are best placed to deal with any matters that may arise during the transaction. They will offer guidance and support from the first point of contact through to exchange and completion, and keep all parties r ...

“True Professionals ......”

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Oct 11,2020
Minithumbup
Sharon
Melissa
By: 'Debbie'
Oct 11,2020
0 people found
this helpful
Karen and her fantastic team were always happy to help nothing was too big or too small. From beginning to end everything was handled smoothly, communications was fantastic and I always knew where we were up to and what was happening. What could have been ...
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By: Christopher Dutton
Oct 20, 2020
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Thank you for your 5* review and it is great to read that everything was handled smoothly. Christopher Dutton Area Director Residential Lettings ...

“Thanks Sharon & Cameron!...”

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Jan 21,2020
Minithumbup
By: 'mike'
Jan 21,2020
0 people found
this helpful
Despite having a few tricky aspects to our tenancy (with Claire being in aberdeen and the house in Upminster), Sharon and Cameron made the process as easy as possible. They were a great help through the process, and were a pleasure to deal with - ...
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By: Christopher Dutton
Jun 02, 2020
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Thank you for your recent review in regards to your dealings with our lettings department. It is great to read that our staff have been professional and helpful and we wish you well in your new home. Christopher Dutton Area Director Residential Lettings ...

“Polite staff, and a very professional approac......”

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Jan 16,2020
Minithumbup
By: 'Mary'
Jan 16,2020
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Polite staff, and a very professional approach taken by the team and very positive staff. The staff who dealt with our purchase seemed to always listen and explore ways to answer our queries....
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By: Alison Horsley
Jan 20, 2020
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Dear Mary, Thank you for the 4 star review for the team at our Hornchurch office. The team work really hard to deliver the best possible customer care and will appreciate your positive comments. Thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...

“Linda Sullivan is an absolute star. I’m sure......”

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Sep 11,2019
Minithumbup
By: 'Petrina'
Sep 11,2019
0 people found
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Linda Sullivan is an absolute star. I’m sure that without her continuous help and support we would still be waiting to exchange contracts. I can not praise her or thank her enough. My mum passed away earlier this year and she showed so much ...
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By: Alison Horsley
Sep 16, 2019
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Dear Petrina, Thank you very much for taking the time to post your 5 star review for Linda at our Hornchurch office. Linda is committed to delivering the best possible customer care and will keep you updated throughout every stage of the process. She will very much appreciate your kind comments. Alison Horsley, Customer Services Manager. ...

“Great Service...”

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Jun 10,2019
Minithumbup
Ben
By: 'Vinnie'
Jun 10,2019
0 people found
this helpful
Sold with Beresfords in Hornchurch and received a great service. I was kept updated and was always responded to in a timely manner. Special thanks to Ben Roscoe and Linda Sullivan whom were very helpful and made the whole process run smoothly....
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Comment on agent fees
Very reasonable
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By: Alison Horsley
Jun 13, 2019
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Dear Vinnie, Many thanks for your 5 star review. Ben and Linda at our Hornchurch office work really hard to ensure they deliver the best possible customer service and will very much appreciate your kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager. ...

“Professional friendly team...”

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May 29,2019
Minithumbup
Ben
By: 'Sandra'
May 29,2019
0 people found
this helpful
When we walked into the hornchurch branch we felt comfortable talking to Ben who helped us to understand the best ways forward in selling our home. Ben has given feedback and support throughout our process and kept us up to date with each step. He ...
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Comment on agent fees
We felt that the fees are really good
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By: Alison Horsley
May 30, 2019
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Hi Sandra, Thank you for taking the time to post your 5 star review. I am pleased that you experience with Ben and the team at our Hornchurch office has been positive. They all work hard to ensure the process is as stress-free as possible and will very much appreciate your kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager ...

“Professional Service...”

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Jan 28,2019
Minithumbup
Ben
By: 'Satisfed'
Jan 28,2019
0 people found
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Ben knows his market and priced our house sensibly. The whole sale process went very smoothly and we were kept informed of progress throughout....
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Comment on agent fees
Fees were as negotiated and in the range expected.
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By: Alison Horsley
Jan 31, 2019
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Thank you for your positive feedback and taking the time to leave a 5 star review for Ben. I'm really pleased to hear that you were impressed with the level of service provided by our Hornchurch team who work really hard to ensure our clients receive the best possible customer care throughout the sales process. ...

“Linda is excellent support...”

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Jan 14,2019
Minithumbup
By: 'P'
Jan 14,2019
0 people found
this helpful
Linda provided guidance and did a lot of leg work for us in order to ensure that our timelines for house purchase are met. She ensured that the timelines are well know to all parties and communicated well with everyone in chain to keep the ...
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By: Alison Horsley
Jan 22, 2019
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May I thank you for taking the time to leave a 5 star rating for Linda in our Hornchurch office. I am pleased you were impressed by the level of service offered by Linda and will ensure your kind comments are passed on to her. ...

“Linda is fantastic...”

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Oct 15,2018
Minithumbup
By: 'V&A'
Oct 15,2018
0 people found
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Linda was extremely helpful throughout the sales process of our house. She dealt with the buyer efficiently at all times. Linda is very professional and friendly....
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“Positive from start to finish!...”

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Aug 22,2018
Minithumbup
By: 'Laura'
Aug 22,2018
0 people found
this helpful
Ensured a smooth transition from the Initial viewing through to completion. The staff were all very friendly and helpful, especially Linda whom we dealt with the most....
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“Excellent Support!!...”

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Aug 03,2018
Minithumbup
Ben
By: 'Paul'
Aug 03,2018
1 people found
this helpful
The last two months of this sale transaction were challenging, with firstly the buyer and then the buyer's solicitor becoming incommunicado. Ben continued to chase both parties and used his knowledge of local solicitors/developers to great effect. He was always positive and kept me ...
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Comment on agent fees
Competitive
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“Linda and Ben...”

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Jul 26,2018
Minithumbup
Ben
By: 'St'
Jul 26,2018
0 people found
this helpful
we found these two colleagues helpful during the 5 months it took for our house sale and would recommend them....
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Comment on agent fees
fair
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“Excellent!!...”

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Jul 26,2018
Minithumbup
Ben
By: 'Tors'
Jul 26,2018
0 people found
this helpful
Can't thank them enough! Very thorough and they were great with communication. Ben and Linda were Amazing! Thank you and would deffo recommend!...
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Comment on agent fees
Reasonable and competitive
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“Fantastic customer service...”

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Jul 25,2018
Minithumbup
By: 'Anna'
Jul 25,2018
0 people found
this helpful
Would highly recommend Beresfords in Hornchurch. Karl and Linda were very helpful in finding my parents new home. They were very professional and always returned my phone calls. They kept me informed of developments and gave me appropriate advice and guidance. Would not hesitate to ...
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Comment on agent fees
Not applicable for us.
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“Very helpful and excellent costumer service!...”

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Jul 16,2018
Minithumbup
By: 'Petrit'
Jul 16,2018
0 people found
this helpful
I am very pleased with the service and help provided! Staff there is very polite and professional expecially Linda Sullivan....
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Comment on agent fees
Good
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“A very easy straightforward and informative company, that gave us help all the way through...”

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Apr 03,2018
Minithumbup
By: 'Mr'
Apr 03,2018
0 people found
this helpful
Our dealings were with Jason Smith who provided a first class service from the start, he took care of everything and we could not have asked for anything more, he was always available for any help we needed, he alone gets 10 out 10, he was charming, ...
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Comment on agent fees
The agents fees were good and we got our money’s worth as they did everything for us.
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“Very pleased with great service from a professional and affable ......”

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Jan 16,2018
Minithumbup
Ben
By: 'Andy'
Jan 16,2018
0 people found
this helpful
Very pleased with great service from a professional and affable agent. Thanks very much for making our move as smooth as possible....
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“Jayne was very helpful and made the process as smooth ......”

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Nov 21,2017
Minithumbup
Jayne
By: 'Harry'
Nov 21,2017
2 people found
this helpful
Jayne was very helpful and made the process as smooth as it could be. Would recommend, especially for first time buyers....
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“I have recently completed on my property in the area ......”

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Nov 13,2017
Minithumbup
Ben
By: 'Ross'
Nov 13,2017
1 people found
this helpful
I have recently completed on my property in the area after around six weeks. Having dealt with other agents in Hornchurch / Gidea Park / Romford I can say that Beresfords Hornchurch were the best from the initial viewing with Sheree, through to the negotiations with Ben, ...
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“I would recommend Beresfords as a letting agent, they have ......”

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Aug 26,2017
Minithumbup
By: 'Satisfied'
Aug 26,2017
1 people found
this helpful
I would recommend Beresfords as a letting agent, they have been managing my rental property for the last four years. Dan and his team are very professional whilst at the same time offering a friendly customer service....
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Comment on agent fees
Good
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By: Steven Bond Managing Director Residential Lettings
Aug 29, 2017
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I just wanted to thank you for taking the time to complete a review on our company. It was good to read that we have been working for you for a number of years and that over that time you have been pleased with the level of service extended to you by my staff. I know they will all be grateful for your 5 star rating. ...

“We have dealt with Beresfords for many years now. They ......”

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Aug 08,2017
Minithumbup
By: 'Evelyn'
Aug 08,2017
1 people found
this helpful
We have dealt with Beresfords for many years now. They manage two rental properties for us. We have found them to be helpful, courteous and efficient in attending to our needs. They are good at liaising with our tenants and importantly are very good at ...
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Comment on agent fees
Guess we would like the fees to be less but they are transparent over these.
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By: Steven Bond Managing Director Residential Lettings
Aug 11, 2017
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Evelyn & Brian I just wanted to thank you personally for taking the time to complete your review. It's was great to read that you have been working with Beresfords for many years and seem very happy with the service provided by our lettings team. I am grateful for your 5 star rating and pleased that you would not hesitate in recommending us to others. ...

“Ben was honest with us and straight talking from the ......”

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Jul 26,2017
Minithumbup
Ben
By: 'Sonia'
Jul 26,2017
1 people found
this helpful
Ben was honest with us and straight talking from the start. He could be relied upon to always have up to date information and when things went a little wrong due to our buyer he did the best possible to seek a resolution....
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Comment on agent fees
Good
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Staff picture Ben
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Staff picture Jayne
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Staff picture Sharon
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No image available Lee
(3)
Staff picture Lynn
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Staff picture Tracey
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Staff picture Sara
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Staff picture Melissa
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:39 AM 08/08/2017 by allAgents

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Beresfords

Branch - Hornchurch, RM11