• Staff picture
    Paul
  • Staff picture
    Stuart
  • Staff picture
    Charlie
  • Staff picture
    Kim
  • Staff picture
    Daniel
  • Staff picture
    Lauren
  • Staff picture
    Vicki
  • Staff picture
    Sharon
  • Staff picture
    Emma
  • Staff picture
    Scott
  • Staff picture
    Robert
One of the longest established estate agencies in the Gidea Park area, Beresfords opened in 1987 and due to our success recently relocated to larger premises to cater for the increase in our salesforce. With a team consisting of 10 staff also covering the Romford, Collier Row, Rise Park, Harold Wood and Harold Hill areas, the branch is managed by Robert Stiff who has over 25 years’ experience in estate agency. Beresfords has a large portfolio of flats to rent in Romford and is always lookin Read full description...g for new landlords with flats ready for letting. The team works closely with the Hornchurch and Upminster branches, which enables them to share their database of applicants to ensure clients properties are marketed to the widest possible audience. FREE VALUATIONS ARE AVAILABLE UPON REQUEST
Beresfords

85 Main Road Gidea Park, Romford
Essex
RM2 5el

sell: 01708 730 255 lett: 01708 765 333
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Properties for Sale
Properties to Rent

“Great Service...”

Feb 13,2019
Minithumbup
Paul
By: 'Mr & Mrs Adams'
Feb 13,2019
0 people found
this helpful
Paul has been a great help in our rather long sale process, he has always tried to keep us up to date and contacted the buyers on numerous occasions for us. We would definitely use Paul again if we needed to....
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Comment on agent fees
Good
Was this helpful? Yes
By: Alison Horsley
Feb 18, 2019
View all comments (1)
Dear Mr & Mrs Adams, Thank you for taking the time to post your 5 star review. Paul works really hard to ensure the sales process is a stress-free as possible and will really appreciate your kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...

“Exceelent...”

Feb 12,2019
Minithumbup
By: 'Sonia'
Feb 12,2019
0 people found
this helpful
Kallum was representing my vendor but did everything in his power to help me also. Kallum kept me updated, provided me with information, kept my spirits high when things were moving along slower than we liked. His customer service skills are next to none, even ...
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Was this helpful? Yes
By: Alison Horsley
Feb 18, 2019
View all comments (1)
Dear Sonia, Many thanks for the 5 star review and positive comments for Kallum at our Gidea Park office. I am really pleased that you were impressed by the level of service offered by Kallum who works hard to ensure his clients are kept updated. He will very much appreciate you sharing your experience. Alison Horsley, Customer Services Manager. ...

“Massive thank you to the team at Gidea Park Beresfords, especially Stuart and Paul....”

Feb 06,2019
Minithumbup
Stuart
Paul
By: 'Mrs Delicata'
Feb 06,2019
0 people found
this helpful
Could not fault the service and professionalism shown to us by the staff at Beresfords gidea park. Stuart was fantastic from the start, helping us put the house on the market and Paul also great for all our updates. Highly recommend them....
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Comment on agent fees
Excellent service and value.
Was this helpful? Yes
By: Alison Horsley
Feb 07, 2019
View all comments (1)
Dear Mrs Delicata, Thank you for taking the time to post your 5 star review. I am really pleased you were impressed by the level of service offered by Stuart, Paul and the team at our Gidea Park office and will pass your kind comments on to them. The team work really hard to deliver the best possible customer service and will appreciate you sharing your experience. Alison Horsley, Customer Services Manager. ...

“Not super interested in organising viewings...”

Jul 03,2018
Minithumbdown
By: 'NotPleased'
Jul 03,2018
2 people found
this helpful
I tried to arrange to view some properties by phoning them. I phoned three times over the course of a day to try and arrange to view a property and was told they'd speak with the owners and I'd be contacted but never heard anything ...
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Comment on agent fees
-
Was this helpful? Yes
By: Paul Ashton
Jul 09, 2018
View all comments (1)
Dear Sirs, I am extremely sorry that our services have not met with your expectations and if you are available I would like to discuss the instance in more depth, however you have not left any contact details. If you are available to discuss, I can be contacted on 01245 397497. Paul Ashton, Operations Director ...

“A very poor unreliable and time wasting service lacks professionalism ......”

Feb 11,2018
Minithumbdown
Karl
By: 'Nick'
Feb 11,2018
2 people found
this helpful
A very poor unreliable and time wasting service lacks professionalism in all aspects in providing a customer service. Karl a agent spoken to on the phone booked a appointment for a viewing but property was already taken off market and the estate agents lacked the ...
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Was this helpful? Yes
By: Jason Smith ANAEA Area Director
Feb 12, 2018
View all comments (1)
I was sorry to hear of your experience but hope after our conversation today you can see what has happened here. As discussed we did receive a viewing request from you but according to the system here it was never confirmed. Viewings once confirmed are done so by telephone and email and again neither of these were done at the time. None the less it will never be our intention to provide an unhappy experience for our customers so if this is the case please accept my apologies in this matter. ...

“My brother and I own numerous properties in the local ......”

Jul 06,2017
Minithumbup
Daniel
By: 'Johan'
Jul 06,2017
0 people found
this helpful
My brother and I own numerous properties in the local area. We have been dealing with Dan for over 10 years and with Lauren more recently. Both are exceptional at their roles. They always go beyond our expectations and provide a wonderful service. I actually struggle ...
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Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 11, 2017
View all comments (1)
Johan I wanted to thank you personally for taking the time to leave your feedback and its great to hear that you have been a client of Beresfords for more than 10 years. Dan and his lettings team always go out of their way to meet the individual needs of their customers and Im pleased that they appear to have met your expectations consistently since you first started dealing with us. Finally can I thank you for all the business which you have and continue to provide us with, it is very much app ...

“We have been clients of Beresfords for around 11 years and ......”

Jun 06,2017
Minithumbup
Daniel
By: 'Peter Radford'
Jun 06,2017
0 people found
this helpful
We have been clients of Beresfords for around 11 years and have had dealings with Dan in a variety of roles during that time. We have found Dan to be conscientious, follow through on problems and give feedback, and he has given us sound advice when ...
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Comment on agent fees
The fees are acceptable
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jun 13, 2017
View all comments (1)
Peter We appreciate you taking time out to provide your feedback. Dan has worked for us now for many years and works really hard to meet the needs of each and every one of his clients. I know he will be pleased to read your kind words. Also a personal thank you from me for your continued loyalty over so many years. Your business is very much appreciated. ...
Areas covered
  • RM7 8
  • RM1 2
  • RM7 7
  • RM1 1
  • RM7 9
  • RM1 3
  • RM5 3
  • RM1 4
  • RM7 0
  • RM2 5
  • RM2 6
  • RM3 0
  • RM3 7
  • RM3 9
  • RM5 2
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 71% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £510,000
  • Max: £710,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 0 0 2 0 1 0 0 2
Staff picture Paul
(2)

Staff picture Stuart
(1)

Staff picture Charlie
(0)

Staff picture Kim
(0)

Staff picture Daniel
(19)

Staff picture Lauren
(5)

Staff picture Vicki
(7)

Staff picture Sharon
(8)

Staff picture Emma
(2)

Staff picture Scott
(0)

Staff picture Robert
(0)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 3:50 PM 08/02/2019 by allAgents

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