• Staff picture
    Alex
  • Staff picture
    Nick
  • Staff picture
    Sara
  • Staff picture
    Tessa
  • Staff picture
    Dominique
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    Sue
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    Elaine
Our Colchester office covers a large area of North Essex stretching right across to the Suffolk borders. The Sales and Lettings departments deal with all types of properties from starter homes through the entire property spectrum right up to country estates. As part of an extensive branch network which spans across most of Essex and into Greater London, the teams at Colchester regularly receive enquiries not only from local people, but also an additional supply of buyers and tenants registered Read full description... in other Beresfords branches further south of the county now looking to move further up north. Paul Ashton is the Operations Director who oversees the Sales department at Colchester. He retains over 20 years industry experience and is on hand to provide comprehensive advice to anyone thinking of buying or selling a property in Colchester and the surrounding areas. Tessa Stanford is responsible for the Lettings department and has actually lived in Colchester for more than 30 years so has extensive knowledge of the area. Furthermore, Tessa has been operating within the Lettings industry for over 20 years and is a member of ARLA, the professional body who regulate the Lettings industry. This means she is able to offer reliable and professional advice to both landlords and tenants alike. FREE VALUATIONS ARE AVAILABLE UPON REQUEST
Beresfords

37 Long Wyre Street Colchester
Essex
CO1 1LJ

Sell: 01206 764444 Lett: 01206 763333
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Properties for Sale
Properties to Rent

“Excellent service...”

Mar 18,2019
Minithumbup
Tessa
By: 'Adam'
Mar 18,2019
0 people found
this helpful
Having never rented a property before it seemed a bit daunting, but Tessa was very understanding and made the process simple to understand. The process was swift and uncomplicated and I was updated throughout. Excellent communication and fantastic overall service!...
read full review
Comment on agent fees
Reasonable compared to others
Was this helpful? Yes

“Excellent service...”

Mar 13,2019
Minithumbup
By: 'Kamila'
Mar 13,2019
0 people found
this helpful
Excellent service from Beresford Colchester. All the staff were extremely useful and helpful, especially Lewis and Alex.They ensured a smooth and quick property sales for us. Thank you very much!!!!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alison Horsley
Mar 15, 2019
View all comments (1)
Dear Kamila, Thank you for your 5 star review. We really appreciate you taking the time to share your experience with us. I am pleased that you were impressed by the level of service provided by Alex and Lewis in our Colchester office and will pass your kind comments on to them. Alison Horsley, Customer Services Manager. ...

“Two happy Tenants...”

Jan 29,2019
Minithumbup
Dominique
By: 'Matthew Cull'
Jan 29,2019
0 people found
this helpful
From the first day when I contacted Beresfords and spoke to Dominique, she has honestly been a massive help and made this whole proscess so much easier than we thought it was going to be. It's always seemed she had a our best interest at ...
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Jan 29, 2019
View all comments (1)
Dear Matthew. I am very happy to read your review on the service you have received from our Colchester Lettings Office and I am sure that Dominique will be very happy with your comments and your 5 star award ...

“Excellent service...”

Jan 06,2019
Minithumbup
Alex
By: 'henry'
Jan 06,2019
1 people found
this helpful
Yet again and excellent service from Beresford, Alex and his team secured a sale on my property within 48hrs of going live, and the rest sailed through hassle free. Thanks...
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Comment on agent fees
communication was fantastic
Was this helpful? Yes

“Painless journey from start to finish...”

Dec 03,2018
Minithumbup
Dominique
Tessa
By: 'Samantha'
Dec 03,2018
0 people found
this helpful
Based on my requirements, Dominique emailed me a property that met my needs. I knew instantly it was perfect and requersted a viewing. I ended up having a viewing that evening and confirmed that day that I would like to take the property for rental. ...
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Comment on agent fees
Fees are as expected and fair.
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Dec 05, 2018
View all comments (1)
Dear Samantha, Thank you for posting your review and awarding our lettings team at Colchester with 5 stars and such positive feedback which is always good to read. I will pass on to the team your kind words and thanks again. ...

“Would not recommend...”

Nov 27,2018
Minithumbdown
By: 'A Sungaila'
Nov 27,2018
0 people found
this helpful
Very not happy with the service I received while letting my flat out. Will not be using these agents again and would not recommend to other landlords. These guys will only have time to get you to sign their terms and to value, everything else- ...
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Comment on agent fees
Asked for a fee reduction on my last email but the question was absolutely avoided
Was this helpful? Yes
By: Steven Bond
Dec 04, 2018
View all comments (1)
Thank you for providing feedback regarding your recent experience when dealing with our company. Naturally I was disappointed to read some of your comments and as a result asked the relevant Branch Manager at Colchester to investigate further. Subsequently I understand that she has now spoken to you directly and resolved this matter to your satisfaction. Should this not be the case then please email me personally via sb@beresfords.co.uk ...

“Wonderful service!...”

Oct 20,2018
Minithumbup
By: 'Ryan and Joe'
Oct 20,2018
0 people found
this helpful
Dominique was incredibly friendly and thorough, and made the entire process, from viewing our new flat to signing the contracts, enjoyable and stress-free. All staff contacted at Beresfords were helpful and quick to respond to any emails/calls we had....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Oct 25, 2018
View all comments (1)
Dear Ryan and Joe, I just wanted to thank for your review and it is good to read that you had a very positive experience in dealing with our lettings team at Colchester and in particular Dominique and I will pass on your comments to her. I am sure she will be very happy with your kind words. ...

“Very helpful when buying our first property!...”

Oct 04,2018
Minithumbup
By: 'Katie B'
Oct 04,2018
0 people found
this helpful
When viewing the property Paul was very helpful and informative and continued to communicate all the steps clearly throughout the offer process. Once our offer had been accepted we were looked after by Lorna who was always willing to help and answer all our questions ...
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Was this helpful? Yes

“Very helpful when buying our first property!...”

Oct 04,2018
Minithumbup
By: 'Katie B'
Oct 04,2018
0 people found
this helpful
When viewing the property Paul was very helpful and informative and continued to communicate all the steps clearly throughout the offer process. Once our offer had been accepted we were looked after by Lorna who was always willing to help and answer all our questions ...
read full review
Was this helpful? Yes

“Best estate agent ever!!...”

Sep 07,2018
Minithumbup
By: 'Best Economist in the World'
Sep 07,2018
1 people found
this helpful
Very quick and pleasant experience with Beresfords. All the staff were extremely useful and helpful, especially Lorna and Alex. Joe, Nick and Paul were also very helpful and ensured a smooth and quick property purchase for us. Thanks so much!!...
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Comment on agent fees
Good
Was this helpful? Yes

“Professional 100% effort...”

Sep 06,2018
Minithumbup
By: 'Gavin way'
Sep 06,2018
1 people found
this helpful
Thank you so much to Lorna who started with perfecting the pictures of our home and putting 100% effort into gaining viewings. Whilst the property was on the market Lorna gave us great advice and tips on how to present the property at its best. Really ...
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Comment on agent fees
More than reasonable.
Was this helpful? Yes

“No problems...”

Sep 05,2018
Minithumbup
By: 'Luke'
Sep 05,2018
0 people found
this helpful
Easy experience overall. Andy and Caroline were attentive and helped us through the letting process. Would use beresfords again. Luke...
read full review
Comment on agent fees
Fees were about middle of the range we found.
Was this helpful? Yes
By: Bernadette Barcham MARLA Director Beresfords Letti
Sep 18, 2018
View all comments (1)
Dear Luke I just wanted to take the time to thank you for the recent review that you took the time to write in relation to the service that you received from Andy and Caroline at our Colchester Lettings office. ...

“Fantastic...”

Aug 28,2018
Minithumbup
By: 'Dan'
Aug 28,2018
0 people found
this helpful
Massive thank you to both Lorna and Joe! Fantastic service! Not one negative thing to say. Made the process as simple as can be always at the end of the phone for advice and always call you back when they say they will. Nothing is ...
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Comment on agent fees
Good
Was this helpful? Yes

“First Class Service...”

Aug 28,2018
Minithumbup
Nick
By: 'Claire'
Aug 28,2018
0 people found
this helpful
Professional service, polite and courteous at every interaction. Beautiful colour brochure produced for our home along with clear description, all of which helped to get us sold, thank you ! I will always highly recommend Beresfords in the future....
read full review
Comment on agent fees
Extremely competitive.
Was this helpful? Yes

“Outstanding...”

Jun 27,2018
Minithumbup
By: 'Kerrie morgan'
Jun 27,2018
1 people found
this helpful
Quick listing, great agent, sold for full asking price, easy viewings, couldnt have asked for anymore, house was pictured brilliantly great advice given...
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Comment on agent fees
Great
Was this helpful? Yes

“Excellent...”

May 31,2018
Minithumbup
By: 'Bryn'
May 31,2018
0 people found
this helpful
Both of these members of staff were extremely professional. Andrew was very honest about the property, which was refreshing and well appreciated. Sam was very good at communicating with us. Thanks to them both, and to Caroline....
read full review
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Jun 08, 2018
View all comments (1)
Dear Bryn Thank you for taking the time to post a review on the service you have received from our team at Colchester. I am glad that you found our service professional and I am sure that the team including Sam, Andrew and Caroline will be really pleased with your 5 star award. ...

“Amazing Service From Lorna....”

May 31,2018
Minithumbup
Sara
By: 'Mr and Mrs Otto.'
May 31,2018
1 people found
this helpful
We have had nothing but brilliant service from Lorna throughout our whole experience with selling our house. She is very quick and efficient. She was there in the morning taking the pictures and that afternoon our house had gone live. We highly recommend Lorna!!!! Thankyou ...
read full review
Comment on agent fees
The Fee's for this agent were excellent.
Was this helpful? Yes

“Great service and not pushy...”

May 04,2018
Minithumbup
Nick
By: 'Allena'
May 04,2018
1 people found
this helpful
Service from Bereford Colchester has been brilliant. We had a lot of people through the door and keep me up to date with everything going on without being pushy. Nick who originally came to value our house, was knowledgeable and gave us some helpful tips, ...
read full review
Comment on agent fees
Yes, fees were competitive and he beat someone else’s rate offered to me.
Was this helpful? Yes

“Excellent...”

Apr 29,2018
Minithumbup
Dominique
By: 'Chris and penny'
Apr 29,2018
1 people found
this helpful
Trying to find a new home can be extremely stressful but the staff we had contact with are Very professional, friendly and helpful. Thank you...
read full review
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
May 23, 2018
View all comments (1)
Dear Chris and Penny. Thank you for taking the time to post your review on the service you have received from our Colchester Lettings team. Customer feedback is very important to everyone and I am really happy to receive your 5 star rating. ...

“First class Service...”

Apr 16,2018
Minithumbup
By: 'Barbara Giles'
Apr 16,2018
1 people found
this helpful
Lorna came around to value our property and was amazing, she provided lots of information about the local area, signed us up to receive alerts on properties in the area we are relocating to as well as providing excellent advice on how to market our ...
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Comment on agent fees
Very competitive
Was this helpful? Yes

“To a very hight standard, made me feel at ease...”

Apr 11,2018
Minithumbup
By: 'Gavin'
Apr 11,2018
0 people found
this helpful
The agent was very good and carried out her role to a very high standard I was made to feel very at ease with the whole experience...
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Comment on agent fees
Good
Was this helpful? Yes

“A* Service from Lorna...”

Apr 05,2018
Minithumbup
By: 'Nicola and Tom'
Apr 05,2018
1 people found
this helpful
Extremely happy with the service from Lorna. She is very professional and has gone over and above to help us....
read full review
Comment on agent fees
Happy with our fee.
Was this helpful? Yes

“As this was my first time renting a property, I ......”

Feb 22,2018
Minithumbup
By: 'Jack'
Feb 22,2018
0 people found
this helpful
As this was my first time renting a property, I wasnt too knowledgable on everything but Sam was there to explain everything we asked and needed to know. He was very profressional and the process was very smooth and there was no hassle when dealing ...
read full review
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Feb 23, 2018
View all comments (1)
Dear Jack. I wanted to take the time to thank you personally for your very kind words in relation to the service you have received recently from our Colchester lettings office. I am sure that Sam will be very happy to read that you have awarded him 5 stars. ...

“We followed Lorna when she moved from another local agent ......”

Feb 07,2018
Minithumbup
By: 'Peter Webster'
Feb 07,2018
2 people found
this helpful
We followed Lorna when she moved from another local agent as we felt she was very professional and really put her heart into selling our apartment. Using an independent agency we feel we get a more personal and flexible service at a realistic cost. Beresfords ...
read full review
Comment on agent fees
The fees were the best quoted from a selection of six agencies and were very good.
Was this helpful? Yes

“A very friendly approach from Nick, we would highly recommend ......”

Jan 06,2018
Minithumbup
Nick
By: 'Daniel'
Jan 06,2018
1 people found
this helpful
A very friendly approach from Nick, we would highly recommend Nick and this branch! Excellent customer service from the moment we popped in branch, to our appointment. Thank you...
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Was this helpful? Yes

“Our property was listed the very next day and also ......”

Jan 04,2018
Minithumbup
Nick
By: 'Excellent A*******'
Jan 04,2018
2 people found
this helpful
Our property was listed the very next day and also sold very quickly Great communications from all staff involved Lorna got some excellent pictures and our listing looked great All staff very friendly and a thorough job from start to finish Nick was very pleasant ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“We found Lorna Cox and Beresford's to be the best ......”

Dec 18,2017
Minithumbup
By: 'Praba & Brenda Pather'
Dec 18,2017
2 people found
this helpful
We found Lorna Cox and Beresford's to be the best estate agent that we have dealt with. The service we received from Lorna from start to finish was very professional, from the photographs she took down to the listing and listened to our needs which ...
read full review
Comment on agent fees
We found Beresford's fees very competitive considering you are dealing with a large well established network of estate agents.
Was this helpful? Yes

“My dealings with the Lettings team at Beresfords have been ......”

Dec 13,2017
Minithumbup
Dominique
Tessa
By: 'Landlord'
Dec 13,2017
1 people found
this helpful
My dealings with the Lettings team at Beresfords have been excellent. Reports are detailed, payments made on time. I have nothing but praise for the team who respond promptly - nothing is too much trouble for them. Would definitely recommend them to any prospective Landlord....
read full review
Comment on agent fees
Good/reasonable
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Dec 19, 2017
View all comments (1)
Thank you for posting your review and awarding our Colchester Lettings team a 5 star rating. It is great that you would recommend our services to others. ...

“Really friendly and talked us through everything we needed to ......”

Sep 20,2017
Minithumbup
Tessa
By: 'Mel'
Sep 20,2017
1 people found
this helpful
Really friendly and talked us through everything we needed to know. She was happy to answer any questions we had and spoke clearly and made good eye contact....
read full review
Was this helpful? Yes
By: Bernadette Barcham, Beresfords Lettings Director
Oct 03, 2017
View all comments (1)
Dear Mel Thank you for taking the time to post a review in relation to the service you received from our lettings department in Colchester and in particular Tessa our branch manager has worked in the industry for many years and I am sure she will be thrilled with your 5 star rating. ...

“To be honest I have nothing to say. Fantastic service! ......”

Aug 25,2017
Minithumbup
Tessa
Dominique
By: 'Man Garbuja'
Aug 25,2017
1 people found
this helpful
To be honest I have nothing to say. Fantastic service! I have been with Beresford since 2013. I always feel very comfort and helpful....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 29, 2017
View all comments (1)
Many thanks for your recent feedback on All Agents and your 5 star rating of the service we provide. It's great that we have been acting for you since 2013 and I'm pleased that you have found our staff helpful throughout this period. ...
Areas covered
  • CO4 5
  • CO1 1
  • CO4 9
  • CO1 2
  • CO6 2
  • CO2 0
  • CO6 3
  • CO2 7
  • CO6 4
  • CO2 9
  • CO7 9
  • CO3 0
  • CO2 8
  • CO3 3
  • CO3 4
  • CO4 0
  • CO4 3
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £148,500
  • Max: £500,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 1 12 1 14 1 3 0 1 0
Staff picture Alex
(4)

Staff picture Nick
(5)

Staff picture Sara
(1)

Staff picture Tessa
(6)

Staff picture Dominique
(6)

Staff picture Sue
(0)

Staff picture Elaine
(0)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 3:50 PM 08/02/2019 by allAgents

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