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    Craig Ganderton
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Beresfords

37 Long Wyre Street Colchester
Essex
CO1 1LJ

01206 808791
Jun 13,2017
Minithumbup
By:
Jun 13,2017
0 people found
this helpful
We have bought and rented out a flat through Beresfords. In all our deals, they have been professional, helpful and friendly. They have worked hard to find suitable tenants and were very efficient with all documentation. We would certainly use them again....
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By: Steven Bond Managing Director Residential Lettings
Jun 13, 2017
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Thank you for providing your feedback. It's great to hear that you have been happy with our service and are a returning customer. We very much appreciate your business. ...
Jun 13,2017
Minithumbup
By:
Jun 13,2017
0 people found
this helpful
We have bought and rented out a flat through Beresfords. In all our deals, they have been professional, helpful and friendly. They have worked hard to find suitable tenants and were very efficient with all documentation. We would certainly use them again....
read full review
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jun 14, 2017
View all comments (1)
Thank you for providing us with some feedback. I'm pleased that you were happy with the service provided by our staff and that you would use our services again in the future. ...
Jun 01,2017
Minithumbup
By:
Jun 01,2017
0 people found
this helpful
My experience with Beresfords was brilliant. Very professional staff that dealt with my enquiries quickly and efficiently. They have been very helpful in providing a good communication channel between me and the landlord....
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By: Steven Bond Manging Director
Jun 05, 2017
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Cez Thank you for taking the time to provide your feedback and I'm pleased that your experience when dealing with us has been positive. ...
Apr 18,2017
Minithumbdown
By:
Apr 18,2017
0 people found
this helpful
Beresford's are allowed to treat tenants like dirt and get away with it. Firstly from turning up to a viewing with the wrong keys and having to rearrange the viewing for the following week (having already delayed the original viewing). And having no movement on fees due to the 100 mile round trip that was wasted. Secondly they repeatedly email and ask for same information due to staff being on holiday or leaving the company. Don't know how they process documents or if they have a centralised s...
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Comment on agent fees
Bad - they should provide a better service for the money paid to them.
Was this helpful? Yes
By: Steven Bond Manging Director
Jun 05, 2017
View all comments (1)
Thank you for providing some feedback and I'm sorry that you apprear to have experienced some issues. Please rest assured that every customer is equally important to us be they a landlord or tenant. If you would like to contact me via email sb@beresfords.co.uk and I will investigate your conerns persoanlly in more detail. ...
Jul 18,2016
Minithumbdown
By:
Jul 18,2016
3 people found
this helpful
Everything went well until the day of exchange. That day was horrendous. I fully accept that this was the fault of my solicitor, but Beresfords added considerably to this by phoning repeatedly telling me to vacate the premises; that the vendor wanted access, which was untrue; that we were in breach of contract. Essentially the smiling face of Beresfords was replaced by a greedy snarl. By the way be very clear about exactly what you are agreeing to pay....
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What agent could do to change your mind?
Fees are reasonable, but you are agreeing to pay their costs should you withdraw from the sale.
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Comment on agent fees
Fees are reasonable, but you are agreeing to pay their costs should you withdraw from the sale.
Was this helpful? Yes
Jun 16,2015
Minithumbup
Craig Ganderton
Unknown
By:
Jun 16,2015
1 people found
this helpful
After a very troubled sale and a couple of false starts, not the fault of Beresfords, this office and the entire team in it were excellent and are an example to the estate agents field!!...
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Was this helpful? Yes
Areas covered
  • CO1
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
83% customers were satisfied with fees 67% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £205,000
  • Max: £205,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA


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Fees

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Last updated at 1:40 PM 23/06/2017 by michael cowdroy

Complaints Procedure

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Last updated at 1:40 PM 23/06/2017 by michael cowdroy

Awards won by Beresfords, Colchester CO1 1LJ

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