• Staff picture
    Nick
  • Staff picture
    Lorna
  • Staff picture
    Sara
  • Staff picture
    Andrew
  • Staff picture
    Tessa
  • Staff picture
    Sam
  • Staff picture
    Dominique
  • Staff picture
    Sue
Our Colchester office covers a large area of North Essex stretching right across to the Suffolk borders. The Sales and Lettings departments deal with all types of properties from starter homes through the entire property spectrum right up to country estates. As part of an extensive branch network which spans across most of Essex and into Greater London, the teams at Colchester regularly receive enquiries not only from local people, but also an additional supply of buyers and tenants register Read full description...ed in other Beresfords branches further south of the county now looking to move further up north. Paul Ashton is the Operations Director who oversees the Sales department at Colchester. He retains over 20 years industry experience and is on hand to provide comprehensive advice to anyone thinking of buying or selling a property in Colchester and the surrounding areas. Tessa Stanford is responsible for the Lettings department and has actually lived in Colchester for more than 30 years so has extensive knowledge of the area. Furthermore, Tessa has been operating within the Lettings industry for over 20 years and is a member of ARLA, the professional body who regulate the Lettings industry. This means she is able to offer reliable and professional advice to both landlords and tenants alike. FREE VALUATIONS ARE AVAILABLE UPON REQUEST
Beresfords

37 Long Wyre Street Colchester
Essex
CO1 1LJ

Sell: 01206 764444 Lett: 01206 763333
www.beresfords.co.uk

Properties for Sale
Properties to Rent

“ Excellent... ”

May 31,2018
Minithumbup
Andrew
Sam
By: 'Bryn'
May 31,2018
0 people found
this helpful
Both of these members of staff were extremely professional. Andrew was very honest about the property, which was refreshing and well appreciated. Sam was very good at communicating with us. Thanks to them both, and to Caroline....
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Jun 08, 2018
View all comments (1)
Dear Bryn Thank you for taking the time to post a review on the service you have received from our team at Colchester. I am glad that you found our service professional and I am sure that the team including Sam, Andrew and Caroline will be really pleased with your 5 star award. ...

“ Amazing Service From Lorna.... ”

May 31,2018
Minithumbup
Lorna
Sara
By: 'Mr and Mrs Otto.'
May 31,2018
1 people found
this helpful
We have had nothing but brilliant service from Lorna throughout our whole experience with selling our house. She is very quick and efficient. She was there in the morning taking the pictures and that afternoon our house had gone live. We highly recommend Lorna!!!! Thankyou ...
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Comment on agent fees
The Fee's for this agent were excellent.
Was this helpful? Yes

“ Great service and not pushy... ”

May 04,2018
Minithumbup
Nick
Lorna
By: 'Allena'
May 04,2018
1 people found
this helpful
Service from Bereford Colchester has been brilliant. We had a lot of people through the door and keep me up to date with everything going on without being pushy. Nick who originally came to value our house, was knowledgeable and gave us some helpful tips, ...
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Comment on agent fees
Yes, fees were competitive and he beat someone elseโ€™s rate offered to me.
Was this helpful? Yes

“ Excellent... ”

Apr 29,2018
Minithumbup
Sam
Dominique
By: 'Chris and penny'
Apr 29,2018
1 people found
this helpful
Trying to find a new home can be extremely stressful but the staff we had contact with are Very professional, friendly and helpful. Thank you...
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
May 23, 2018
View all comments (1)
Dear Chris and Penny. Thank you for taking the time to post your review on the service you have received from our Colchester Lettings team. Customer feedback is very important to everyone and I am really happy to receive your 5 star rating. ...

“ First class Service... ”

Apr 16,2018
Minithumbup
Lorna
By: 'Barbara Giles'
Apr 16,2018
1 people found
this helpful
Lorna came around to value our property and was amazing, she provided lots of information about the local area, signed us up to receive alerts on properties in the area we are relocating to as well as providing excellent advice on how to market our ...
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Comment on agent fees
Very competitive
Was this helpful? Yes

“ A* Service from Lorna... ”

Apr 05,2018
Minithumbup
Lorna
Sam
By: 'Nicola and Tom'
Apr 05,2018
1 people found
this helpful
Extremely happy with the service from Lorna. She is very professional and has gone over and above to help us....
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Comment on agent fees
Happy with our fee.
Was this helpful? Yes
Feb 22,2018
Minithumbup
Sam
By: 'Jack'
Feb 22,2018
0 people found
this helpful
As this was my first time renting a property, I wasnt too knowledgable on everything but Sam was there to explain everything we asked and needed to know. He was very profressional and the process was very smooth and there was no hassle when dealing ...
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Feb 23, 2018
View all comments (1)
Dear Jack. I wanted to take the time to thank you personally for your very kind words in relation to the service you have received recently from our Colchester lettings office. I am sure that Sam will be very happy to read that you have awarded him 5 stars. ...
Feb 07,2018
Minithumbup
Lorna
By: 'Peter Webster'
Feb 07,2018
2 people found
this helpful
We followed Lorna when she moved from another local agent as we felt she was very professional and really put her heart into selling our apartment. Using an independent agency we feel we get a more personal and flexible service at a realistic cost. Beresfords ...
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Comment on agent fees
The fees were the best quoted from a selection of six agencies and were very good.
Was this helpful? Yes
Jan 06,2018
Minithumbup
Nick
By: 'Daniel'
Jan 06,2018
1 people found
this helpful
A very friendly approach from Nick, we would highly recommend Nick and this branch! Excellent customer service from the moment we popped in branch, to our appointment. Thank you...
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Was this helpful? Yes
Jan 04,2018
Minithumbup
Lorna
Nick
By: 'Excellent A*******'
Jan 04,2018
2 people found
this helpful
Our property was listed the very next day and also sold very quickly Great communications from all staff involved Lorna got some excellent pictures and our listing looked great All staff very friendly and a thorough job from start to finish Nick was very pleasant ...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 18,2017
Minithumbup
Lorna
By: 'Praba & Brenda Pather'
Dec 18,2017
2 people found
this helpful
We found Lorna Cox and Beresford's to be the best estate agent that we have dealt with. The service we received from Lorna from start to finish was very professional, from the photographs she took down to the listing and listened to our needs ...
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Comment on agent fees
We found Beresford's fees very competitive considering you are dealing with a large well established network of estate agents.
Was this helpful? Yes
Dec 13,2017
Minithumbup
Dominique
Tessa
By: 'Landlord'
Dec 13,2017
1 people found
this helpful
My dealings with the Lettings team at Beresfords have been excellent. Reports are detailed, payments made on time. I have nothing but praise for the team who respond promptly - nothing is too much trouble for them. Would definitely recommend them to any prospective Landlord....
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Comment on agent fees
Good/reasonable
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Dec 19, 2017
View all comments (1)
Thank you for posting your review and awarding our Colchester Lettings team a 5 star rating. It is great that you would recommend our services to others. ...
Sep 20,2017
Minithumbup
Tessa
By: 'Mel'
Sep 20,2017
1 people found
this helpful
Really friendly and talked us through everything we needed to know. She was happy to answer any questions we had and spoke clearly and made good eye contact....
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Was this helpful? Yes
By: Bernadette Barcham, Beresfords Lettings Director
Oct 03, 2017
View all comments (1)
Dear Mel Thank you for taking the time to post a review in relation to the service you received from our lettings department in Colchester and in particular Tessa our branch manager has worked in the industry for many years and I am sure she will be thrilled with your 5 star rating. ...
Aug 25,2017
Minithumbup
Tessa
Dominique
By: 'Man Garbuja'
Aug 25,2017
1 people found
this helpful
To be honest I have nothing to say. Fantastic service! I have been with Beresford since 2013. I always feel very comfort and helpful....
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 29, 2017
View all comments (1)
Many thanks for your recent feedback on All Agents and your 5 star rating of the service we provide. It's great that we have been acting for you since 2013 and I'm pleased that you have found our staff helpful throughout this period. ...
Aug 01,2017
Minithumbup
Dominique
Tessa
By: 'Marc and Danielle'
Aug 01,2017
1 people found
this helpful
excellent communication via email, phone and face to face. fantastic knowledge of the property and strive to help with any problems or questions....
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Comment on agent fees
reasonable
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 07, 2017
View all comments (1)
Marc & Danielle Many thanks for completing your recent review. I was pleased to read that you were happy with the service provided by our lettings team in Colchester and that you felt that our charges were reasonable. I know the lettings team will appreciate your kind words and 5 star review. ...
Jun 13,2017
Minithumbup
By: 'CaroP'
Jun 13,2017
0 people found
this helpful
We have bought and rented out a flat through Beresfords. In all our deals, they have been professional, helpful and friendly. They have worked hard to find suitable tenants and were very efficient with all documentation. We would certainly use them again....
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Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jun 13, 2017
View all comments (1)
Thank you for providing your feedback. It's great to hear that you have been happy with our service and are a returning customer. We very much appreciate your business. ...
Jun 13,2017
Minithumbup
By: 'CaroP'
Jun 13,2017
0 people found
this helpful
We have bought and rented out a flat through Beresfords. In all our deals, they have been professional, helpful and friendly. They have worked hard to find suitable tenants and were very efficient with all documentation. We would certainly use them again....
read full review
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jun 14, 2017
View all comments (1)
Thank you for providing us with some feedback. Im pleased that you were happy with the service provided by our staff and that you would use our services again in the future. ...
Jun 01,2017
Minithumbup
By: 'Cez'
Jun 01,2017
0 people found
this helpful
My experience with Beresfords was brilliant. Very professional staff that dealt with my enquiries quickly and efficiently. They have been very helpful in providing a good communication channel between me and the landlord....
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Was this helpful? Yes
By: Steven Bond Manging Director
Jun 05, 2017
View all comments (1)
Cez Thank you for taking the time to provide your feedback and I'm pleased that your experience when dealing with us has been positive. ...
Apr 18,2017
Minithumbdown
By: 'Xp132476'
Apr 18,2017
1 people found
this helpful
Beresford's are allowed to treat tenants like dirt and get away with it. Firstly from turning up to a viewing with the wrong keys and having to rearrange the viewing for the following week (having already delayed the original viewing). And having no movement on ...
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Comment on agent fees
Bad - they should provide a better service for the money paid to them.
Was this helpful? Yes
By: Steven Bond Manging Director
Jun 05, 2017
View all comments (1)
Thank you for providing some feedback and I'm sorry that you apprear to have experienced some issues. Please rest assured that every customer is equally important to us be they a landlord or tenant. If you would like to contact me via email sb@beresfords.co.uk and I will investigate your conerns persoanlly in more detail. ...
Jul 18,2016
Minithumbdown
By: 'Tim'
Jul 18,2016
3 people found
this helpful
Everything went well until the day of exchange. That day was horrendous. I fully accept that this was the fault of my solicitor, but Beresfords added considerably to this by phoning repeatedly telling me to vacate the premises; that the vendor wanted access, which was ...
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What agent could do to change your mind?
Fees are reasonable, but you are agreeing to pay their costs should you withdraw from the sale.
Attached Files
Comment on agent fees
Fees are reasonable, but you are agreeing to pay their costs should you withdraw from the sale.
Was this helpful? Yes
Jun 16,2015
Minithumbup
Sarah
By: 'Simon Howell'
Jun 16,2015
1 people found
this helpful
After a very troubled sale and a couple of false starts, not the fault of Beresfords, this office and the entire team in it were excellent and are an example to the estate agents field!!...
read full review
Was this helpful? Yes
Areas covered
  • CO4 5
  • CO1 1
  • CO4 9
  • CO1 2
  • CO6 2
  • CO2 0
  • CO6 3
  • CO2 7
  • CO6 4
  • CO2 9
  • CO7 9
  • CO3 0
  • CO2 8
  • CO3 3
  • CO3 4
  • CO4 0
  • CO4 3
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ148,500
  • Max: ยฃ400,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0

NAEA ARLA SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 6 1 8 1 0 0 1 0
Staff picture Nick

Staff picture Lorna

Staff picture Sara

Staff picture Andrew

Staff picture Tessa

Staff picture Sam

Staff picture Dominique

Staff picture Sue

Fees

No fees set.
Last updated at 3:45 PM 24/07/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 3:45 PM 24/07/2017 by allAgents

Awards won by Beresfords, Colchester CO1 1LJ

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Branch - Colchester, CO1