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    Craig Ganderton
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Beresfords Group

37 Long Wyre Street Colchester
Essex
CO1 1LJ

01206 764444
Apr 18,2017
Minithumbdown
By:
Apr 18,2017
0 people found
this helpful
Beresford's are allowed to treat tenants like dirt and get away with it. Firstly from turning up to a viewing with the wrong keys and having to rearrange the viewing for the following week (having already delayed the original viewing). And having no movement on fees due to the 100 mile round trip that was wasted. Secondly they repeatedly email and ask for same information due to staff being on holiday or leaving the company. Don't know how they process documents or if they have a centralised s...
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Comment on agent fees
Bad - they should provide a better service for the money paid to them.
Was this helpful? Yes
Jul 18,2016
Minithumbdown
By:
Jul 18,2016
3 people found
this helpful
Everything went well until the day of exchange. That day was horrendous. I fully accept that this was the fault of my solicitor, but Beresfords added considerably to this by phoning repeatedly telling me to vacate the premises; that the vendor wanted access, which was untrue; that we were in breach of contract. Essentially the smiling face of Beresfords was replaced by a greedy snarl. By the way be very clear about exactly what you are agreeing to pay....
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What agent could do to change your mind?
Fees are reasonable, but you are agreeing to pay their costs should you withdraw from the sale.
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Comment on agent fees
Fees are reasonable, but you are agreeing to pay their costs should you withdraw from the sale.
Was this helpful? Yes
Jun 16,2015
Minithumbup
Craig Ganderton
Unknown
By:
Jun 16,2015
1 people found
this helpful
After a very troubled sale and a couple of false starts, not the fault of Beresfords, this office and the entire team in it were excellent and are an example to the estate agents field!!...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
67% customers were satisfied with fees 67% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £205,000
  • Max: £205,000

Letting No data



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Awards won by Beresfords Group, Colchester CO1 1LJ

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