Chelmsford, CM1
4.5/5, 53 reviews
89% recommended
75% sales valuation accuracy
80% sales fee satisfaction
95% lettings valuation accuracy
88% lettings fee satisfaction
As a business, Beresfords were first established in 1968 and now operate from multiple branch locations throughout Essex and into parts of Greater London.The Chelmsford branch opened in 1997 and occupies a prominent corner position in Duke Street next to the cathedral. Market leaders in both Sales and Lettings, each team ... show more As a business, Beresfords were first established in 1968 and now operate from multiple branch locations throughout Essex and into parts of Greater London.

The Chelmsford branch opened in 1997 and occupies a prominent corner position in Duke Street next to the cathedral. Market leaders in both Sales and Lettings, each team retains an abundance of industry experience and local knowledge.

FREE VALUATIONS ARE AVAILABLE UPON REQUEST
Beresfords Group

Opening Hours
Address

Beresfords
10 Duke Street
Chelmsford
Essex
CM1 1HL
sell: 01245 500555 lett: 01245 500666

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 75% 80% £141,000 £400,000
Lettings 95% 88% £650 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
18 0 20 2 6 0 2 1 1 3
Areas covered
  • CM3 4
  • CM1 1
  • CM3 8
  • CM1 2
  • CM2 0
  • CM1 6
  • CM1 7
  • CM2 6
  • CM2 7
  • CM2 8
  • CM2 9
  • CM3 1
  • CM3 2
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA SAGEagent
Latest Properties

No Properties

Images & Videos

“Joe and Abby were professional throughout the......”

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Jun 28,2020
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Joe
By: 'Izuka Soligbo'
Jun 28,2020
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Joe and Abby were professional throughout the whole transaction and provided required information in a timely manner. Many Thanks Izuka S...
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By: Christopher Dutton
Jul 17, 2020
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Thank you for your recent review in regards to your experience with Beresfords. It is great to read that your experience has been positive. ...

“Very helpful and polite, provided a great ser......”

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Jun 15,2020
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Danny
By: 'James Stannard'
Jun 15,2020
0 people found
this helpful
Very helpful and polite, provided a great service from our first viewing right up to handing over the keys and signing the paperwork....
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By: Christopher Dutton
Jul 17, 2020
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Thank you for your recent review, it is fantastic to hear we provided a great service. We wish you all the best in your new home. ...

“Excellent communication and professional serv......”

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Apr 30,2020
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Kris
By: 'Suzannah Louise Perry'
Apr 30,2020
0 people found
this helpful
Excellent communication and professional service in finding us a tenant in such difficult circumstances. Thank you Kris Murrells for your continued help and professionalism! 👌🏼...
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By: Christopher Dutton
Jun 02, 2020
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Thank you for your review. It is great to see that your experience with us has been a positive one. Kris will be chuffed with the 5* rating. Christopher Dutton Area Director Residential Lettings ...

“4 Stars Not 5...”

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Apr 20,2020
Minithumbup
By: 'Kevin Lander'
Apr 20,2020
0 people found
this helpful
I have been using the services of Beresfords for many, many years, in general I am very happy with the support I get as a Landlord, especially with the team from the Chelmsford branch , however I stopped short from giving 5 stars as I am less ...
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“Five star service for the whole 2 years we was renting...”

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Apr 02,2020
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Joe
Kris
By: 'Tessa Fyson'
Apr 02,2020
0 people found
this helpful
Absolutely brilliant service from Kris, Joe and the whole team. Fast responses and always on hand to answer any questions. Really supportive of my move and working with me to arrange bookings. From day one of moving in two years ago to now, they have ...
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By: Christopher Dutton
Apr 18, 2020
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I wanted to personally thank you for your kind review in regards to your dealings with Beresfords over the last 2 years. It is great to read that your experience working with us has been very positive. Christopher Dutton Area Director Residential Lettings ...

“Friendly, efficient and communicative...”

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Mar 30,2020
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Joe
Abby
By: 'Julie Ponsford'
Mar 30,2020
0 people found
this helpful
Friendly, efficient and communicative from start to finish. Can't recommend Joe and Abby enough and for putting up with all of my questions as a first time landlady and being so helpful. Thank you...
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By: Christopher Dutton
Apr 18, 2020
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Dear Julie Thank you for your recent review in regards to your dealings with Beresfords. It is fantastic to read that you would recommend us and that you found our staff helpful. we look forward to continuing our good business relationship. Christopher Dutton Area Director Residential Lettings ...

“You have decided to withdraw your application...”

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Mar 21,2020
Minithumbdown
By: 'Jane Friend'
Mar 21,2020
0 people found
this helpful
I'm an NHS worker and my other half a sub- contractor (Building) working at another hospital. He was told on Wednesday they would have to lay him off and give the work to their contracted employees which is understandable. So being responsible we had to ...
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By: Jane Friend
Mar 30, 2020
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Dear Christopher Dutton, Thank you for your response. I’m not sure why you are surprised I work hard to earn my money and watching £363 just being given away is always difficult. I indeed had no complaints with regard to the prompt response by Mr Kris Murrells. What I was upset by was the wording and email I received after. It was not a decision we took lightly , we had not just changed our minds about renting the property. It was the only responsible option as I could not afford the rent ...

“Highly recommended...”

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Mar 18,2020
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Sarah
Danny
By: 'Nigel Pickett'
Mar 18,2020
0 people found
this helpful
A very professional and friendly letting agent who work there socks off to provide a great end result on time !!!...
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By: Christopher Dutton
Apr 18, 2020
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Thank you for your rent review in regards to your dealings with Beresfords. I know both Danny and Sara will be thrilled with your 5* rating. Christopher Dutton Area Director Residential Lettings ...

“Kris has been has been fantastic from start t......”

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Feb 28,2020
Minithumbup
Kris
By: 'Charlotte'
Feb 28,2020
1 people found
this helpful
Kris has been has been fantastic from start to finish! Friendly and professional service throughout the whole process.. would highly recommend....
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By: Christopher Dutton
Mar 16, 2020
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Thank you for your recent review in regards to your dealings with Beresfords. It is great to hear that your experience has been positive and Kris will be thrilled at your 5 star rating. Christopher Dutton Area Director Residential Lettings ...

“Thank you to everyone at Beresfords for makin......”

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Feb 20,2020
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Sarah
By: 'Amy Louise Coleman'
Feb 20,2020
1 people found
this helpful
Thank you to everyone at Beresfords for making our tenting experience so easy, any problems we had with our flat you guys were quick to get back in contact & to arrange any work that needed doing quickly. Thank you to Sarah for all of your ...
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By: Christopher Dutton
Mar 16, 2020
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Thank you for your recent review. Good communication and customer service are key to ensuring both tenants and landlords receive a fair and fast service when it comes to a tenancy coming to an end. It is great to see Sarah has reacted quickly if any problems arose. I wish you well for the future and please do not hesitate to contact us again if you need help finding a new home. Christopher Dutton Area Director Residential Lettings ...

“Danny at Beresford Chelmsford has been brilli......”

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Oct 28,2019
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Danny
By: 'Elizabeth Fleming'
Oct 28,2019
0 people found
this helpful
Danny at Beresford Chelmsford has been brilliant and really helpful to us without the whole process of renting our house in Chelmsford. Liz and Andre...
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By: Christopher Dutton
Nov 07, 2019
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I just wanted to thank you for your recent review and I am pleased to read Danny has done such an amazing job. I know he will be thrilled with your 5* rating. Christopher Dutton Area Director Residential Lettings ...

“We were really impressed by the level of prof......”

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Sep 13,2019
Minithumbup
Joe
By: 'Ram Seesarun'
Sep 13,2019
2 people found
this helpful
We were really impressed by the level of professionalism, dedication and commitment of Joe Wass who facilitated a number of viewings in Chelmsford until we made a final decision about the ideal property for my family. He demonstrated exceptional level of composure and personal integrity ...
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By: Christopher Dutton
Sep 14, 2019
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Thank you for your review on your recent dealings with Beresfords. It is really pleasing to hear that your dealings with especially Joe have been positive and I know he will be grateful for your 5 star rating. Christopher Dutton Area Director Residential Lettings ...

“First time we have used Beresfords to secure ......”

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Aug 29,2019
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Joe
Abby
By: 'Lee'
Aug 29,2019
0 people found
this helpful
First time we have used Beresfords to secure our tenancy and very empressed with their efficient and prompt communication. Joe was patient with us and answered all of our questions at both viewings. From viewing the property to receiving confirmation of tenancy only took 7 days. ...
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By: Christopher Dutton
Sep 14, 2019
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I wanted to thank you personally for your recent review on your dealings with our Chelmsford branch. It is great to read that our staff have been efficient and professional and I wish you the best in your new home. Christopher Dutton Area Director Residential Lettings ...

“Horrible experience, unfriendly staff , unpro......”

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Aug 27,2019
Minithumbdown
Lauren
Abby
By: 'John'
Aug 27,2019
1 people found
this helpful
Horrible experience, unfriendly staff , unprofessional , not chasing up the seller and advise them properly hence they loose grabbing the ready buyers, very rude and not providing any advice. They just after money. Between estate agents is the choice of worse and the worst , unfortunately these ...
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By: Alison Horsley
Aug 28, 2019
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Dear John, It is disappointing to see the 1 star review that you recently left. Having checked our entire database with the limited information you have provided, I am unable to locate a record for you? Please feel free to contact me with further information and I will be happy to investigate accordingly. At Beresfords, we are dedicated to providing the best possible customer care and I am keen to understand more regarding your recent experience. Alison Horsley, Customer Services Manager. ...

“Great service...”

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Aug 12,2019
Minithumbup
By: 'Eden Stoneman'
Aug 12,2019
1 people found
this helpful
I would highly recommend Beresfords, the service I received from Danny and Abby was faultless and they helpful from start to finish, the whole process was quick and efficient....
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By: Christopher Dutton
Aug 24, 2019
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I just wanted to thank you for your recent review and was pleased to read that you had a very positive experience dealing with our staff. Christopher Dutton Area Director Residential ...

“Rental Review...”

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May 04,2019
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Kris
By: 'S'
May 04,2019
0 people found
this helpful
Kris was extremely helpful and friendly. We were kept up to date throughout the whole process. We would definitely recommend....
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By: Christopher Dutton
May 09, 2019
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Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team at Chelmsford. Christopher Dutton Area Director Residential Lettings ...

“Great experience and one of the best customer service i've ......”

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Nov 09,2018
Minithumbup
Alice
By: 'F. Nica'
Nov 09,2018
0 people found
this helpful
Great experience and one of the best customer service i've seen. Everyone at Beresfords Chelmsford was polite and helpful but Alice has been amazing to deal with. From the beginning she was very professional and helpful and she even recommended the flat we chose to ...
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Comment on agent fees
Usual fees, at the market level, nothing extreme
Was this helpful? Yes
By: Christopher Dutton
Nov 15, 2018
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I would like to take this opportunity in thanking you personally for completing a recent review on our Company. Having read your comments I am pleased that your experience of dealing with us has been very positive. Christopher Dutton Area Manager Residential Lettings ...

“69 Torquay Road...”

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Sep 26,2018
Minithumbup
Abby
Kris
By: 'Stuart Oldroyd'
Sep 26,2018
0 people found
this helpful
I have been impressed with the excellent service offered by Beresfords Lettings, on the house which they have recently let for me. Their service has been prompt, efficient and extremely professional throughout....
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Comment on agent fees
The fee structure seems fair to me, bearing in mind the high quality of service provided.
Was this helpful? Yes
By: Christopher Dutton
Oct 08, 2018
View all comments (1)
I would like to take this opportunity in thanking you personally for completing a recent review on our Company via All Agents. Having read your comments I am pleased that your experience of dealing with us has been very positive. . I am very grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...

“New street...”

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Sep 14,2018
Minithumbup
Lauren
By: 'Stuart'
Sep 14,2018
0 people found
this helpful
Lauren showed me around New Street. Her friendly professional manner and her positive views on the company that she works for inspired me to use Beresfords for the sale as well....
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Comment on agent fees
About the level expected for a professional service.
Was this helpful? Yes

“Marsh House...”

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Sep 14,2018
Minithumbup
James
By: 'Marsh House'
Sep 14,2018
0 people found
this helpful
James undertook the valuation, marketing and photography all of which was done superbly. The house sold very quickly and I was kept well informed during the process. Excellent service...
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“Excellent Service...”

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Aug 31,2018
Minithumbup
Abby
By: 'Mr & Mrs Peacock'
Aug 31,2018
0 people found
this helpful
Extremely caring, proactive, efficient and a pleasure to deal with. We have no hesitation in recommending Beresford to anyone looking for a lettings agent....
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By: Christopher Dutton
Sep 08, 2018
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I would like to take this opportunity in thanking you personally for completing a recent review on our Company. Having read your comments I am pleased that your experience of dealing with us has been very positive. I am very grateful for your 5 star rating and it is great that you are happy to recommend us to others. Christopher Dutton Area Manager Residential Lettings ...

“Our Dream Home...”

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Aug 08,2018
Minithumbup
Lauren
By: 'Rachel'
Aug 08,2018
0 people found
this helpful
Lauren was very friendly, polite and professional from start to finish. She came to the property after her usual working hours and stayed for over an hour to allow us to have a second viewing and take measurements etc! She is a lovely girl and ...
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Comment on agent fees
N/A
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“Excellent...”

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May 15,2018
Minithumbup
Alice
By: 'Ade'
May 15,2018
2 people found
this helpful
Lovely team with great customer service. I was served and looked after. I will definitely recommend people to Beresfords office....
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Comment on agent fees
Good
Was this helpful? Yes
By: Christopher Dutton
Jun 15, 2018
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Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team at Chelmsford. Christopher Dutton Area Manager Residential Manager ...

“Non fair conclusions...”

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Apr 16,2018
Minithumbdown
Sally
By: 'ozulkus'
Apr 16,2018
0 people found
this helpful
My experience with Sally from Chelmsford branch was unpleasant by all means. For the check-in inventory report, she has documented and pictured the house like it is in perfect condition with highly distanced photos from weird angles. When it comes to check-out report she completely ...
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Comment on agent fees
I don't think for my case they even deserve a penny as an agent fee!
Was this helpful? Yes
By: Christopher Dutton
Apr 20, 2018
View all comments (1)
I am sorry and surprised to read that you have had a negative experience. Sally is a very senior clerk who would usually receive outstanding feedback for her work. Beresfords take customer service very seriously I would be happy to speak to you personally about this. Please contact me on c.dutton@beresfords.co.uk so to discuss this further. ...

“Great service!...”

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Mar 22,2018
Minithumbup
Alex
By: 'SJH@149'
Mar 22,2018
11 people found
this helpful
We dealt with Alex from day one & he could not have been more helpful. Communication was very good from start to finish & we were extremely happy with the service Beresfords provided, I highly recommend them!...
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Comment on agent fees
Fixed fee plus the dreaded VAT......
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“Fantastic experience...”

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Mar 19,2018
Minithumbup
By: 'Orsolya Losonci'
Mar 19,2018
2 people found
this helpful
Emily and Michael did an amazing job. Michel was always there when we needed him and kept us informed all the way. This and their great effort and work ethic has really facilitated the renting process. They have made it possible to get paperwork and ...
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Comment on agent fees
Really good
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“Within my ever shifting requirements, and a fortnight deadline : Alice ......”

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Feb 13,2018
Minithumbup
Abby
By: 'ITProfessional'
Feb 13,2018
2 people found
this helpful
Within my ever shifting requirements, and a fortnight deadline : Alice Norkett, Abby Johnson, Kris/Chris and the team at the Chelmsford & Maldon office found me a brilliant flat - 1 mile from my new job. Also dealt with my questions and could not have been more ...
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Comment on agent fees
Fees are reasonable and good value for the service.
Was this helpful? Yes
By: Christopher Dutton
Feb 13, 2018
View all comments (1)
Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team at Chelmsford. Christopher Dutton Area Manager Residential Manager ...

“Friendly service, prompt response on queries,has been updating each ......”

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Feb 02,2018
Minithumbup
Joe
By: 'Shans'
Feb 02,2018
1 people found
this helpful
Friendly service, prompt response on queries,has been updating each developments,explained all the terms and conditions well,keep it up 👍...
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By: Christopher Dutton
Feb 13, 2018
View all comments (1)
I just wanted to thank you for taking the time to complete a review following your recent dealings with Beresfords. I was pleased to read that you were very happy with the level of service provided by our staff, and I know they will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...

“Very professional and polite. Any question or query handled quickly ......”

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Feb 01,2018
Minithumbup
Alice
Abby
By: 'Andrew'
Feb 01,2018
1 people found
this helpful
Very professional and polite. Any question or query handled quickly and efficiently. Tenant found in a very short period of time....
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By: Christopher Dutton
Feb 13, 2018
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I Just wanted to thank you for taking the time to leave your recent review on our company and I'm pleased that you found our staff professional and helpful throughout the transaction. Christopher Dutton Area Manager Residential Lettings ...

“Shaun was very professional in dealing with all the different ......”

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Jan 18,2018
Minithumbup
Shaun
By: 'Roy Phillips'
Jan 18,2018
2 people found
this helpful
Shaun was very professional in dealing with all the different aspects of selling the property. He dealt with any issues straight away and kept us informed all the way during the process. He gave us some very good advice and made everything run very smoothly....
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Comment on agent fees
The fees very acceptable.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:46 PM 27/06/2019 by allAgents

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Branch - Chelmsford, CM1