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    Alex Beresford
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    Alice Norkett
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    Kris Murrells
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    Andrew Spence
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    Joe Wass
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    Abby Johnson
Opened in 1997, the branch stands in a prominent corner position in Duke Street next to the Cathedral and we are pleased to say we have been market leaders in the county city for a number of years. Our staff retain extensive local knowledge of both the sales and rental markets so are able to offer clients accurate and professional advice.
Beresfords Group

10 Duke Street Chelmsford
Essex
CM1 1HL

01245500666
May 19,2017
Minithumbup
Kris Murrells
By:
May 19,2017
0 people found
this helpful
Kris is ultimately Trustworthy and Resposive to your Questions,very Professional at all times and caring Relating to tennants or Landlords issues. Kris has a good sense of Judgement regarding new Tennants and satisfys there needs....
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Comment on agent fees
Thev Agent's Fee's Are Very Good !
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May 18,2017
Minithumbup
By:
May 18,2017
0 people found
this helpful
The service that I received was professional and helpful,it was a nerve wrecking experience giving up my home for rent made easy by the people I dealt with....
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Comment on agent fees
I feel the inventory should be part of the initial fees and an additional charge shouldn't be made....the VAT on all charges is also a drain on an otherwise good income. I don't fully understand the amount being charged in the first month and struggle to see how this amount is justified...a breakdown maybe helpful to future customers,unfortunately this fee is the same for most sales and letting agents.However,these fees are competitive and I did receive a 50% discount on either the first months rent or 50% off the monthly fee,usually 10% reduced to 5%.Beresfords are the best in terms of other sales and lettings agents fees. Together with friendly staff and good service,they are the right agent to use.
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May 18,2017
Minithumbup
Alex Beresford
By:
May 18,2017
0 people found
this helpful
I had a very easy run with Beresfords, selling my flat in Great Baddow, Chelmsford. The initial point of contact was easy and quick, Joe Waller, came round described the entire process effectively, explained how the marketing and valuing would work - Took great photos that day and went back and got the adverts live that afternoon. Over the course of the next two weeks, I had viewings booked in via Helene, Alex, Shuan and Joe, they were always good on the phone, turned up on time, polite and d...
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Comment on agent fees
Agents fees were fair, not the cheapest, not the dearest but completely spot on, for the level of service, attention to detail AND the results. I've used cheaper online agents before, but you get what you pay for and i know, it was sold better, quicker and more effectively by them than it would of been elsewhere so their fee was earned in the sale price achieved
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May 18,2017
Minithumbup
Abby Johnson
By:
May 18,2017
0 people found
this helpful
I have dealt with Abby on many occasions. She is always efficient and friendly. Most importantly she responds to enquiries very quickly. I look forwards to dealing with her in future....
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Comment on agent fees
Fair
Was this helpful? Yes
May 18,2017
Minithumbup
Kris Murrells
By:
May 18,2017
0 people found
this helpful
Kris was exceptionally helpful, polite, enthusiastic and professional at all times. I was very particular, and he went the extra mile to find me the perfect place. I would highly recommend Kris to anyone looking for a rental property or looking to rent theirs out. Thank you for being an exception to the rule!...
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May 18,2017
Minithumbup
Kris Murrells
Kris Murrells
By:
May 18,2017
0 people found
this helpful
I use Beresford for the rental and management of my flat, and I am very happy with their services. From my first call to Beresford, I have been very impressed with the high quality of service and professionalism. A special thank you to Kris Murrells, who has been very responsive to my requests and always available when I needed advice. Kris is always checking if I am happy with Beresford and always delivering the best client service when dealing with a real estate company. The company does the ...
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Comment on agent fees
When I compared the rates of this agent with other agents in the area, they have the best rates, and the quality of their service is impeccable.
Was this helpful? Yes
May 18,2017
Minithumbup
Kris Murrells
Kris Murrells
By:
May 18,2017
0 people found
this helpful
Easily approachable. Give good advise ( at least to me) Can answer the questions I asked. xx xx xx xx xx...
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Comment on agent fees
This is my first experience for letting. I think it is fair.MT
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May 18,2017
Minithumbup
Alice Norkett
By:
May 18,2017
0 people found
this helpful
Excellent service from beginning to end from the whole team. Always friendly and professional. Have made the whole process very easy....
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May 17,2017
Minithumbup
By:
May 17,2017
3 people found
this helpful
They have consistantly provided me with very good, honest and fair advice. When I have had problems with tennants, they have given me their time to explain and advise me....
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Comment on agent fees
Very fair prices.
Was this helpful? Yes
May 17,2017
Minithumbup
By:
May 17,2017
2 people found
this helpful
Kris and his team have let and managed my properties for some years now. Always professional and provide great tenants. Always happy to help and it is nice to see and deal with the same people that seem to have been there a long time instead of ever changing staff that seems to be the case with most agents....
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Mar 29,2017
Minithumbdown
By:
Mar 29,2017
0 people found
this helpful
Was buying a new build 'Executive' house that Beresfords had sole responsibility for marketing. I had absolutely no exposure/opportunity to interact with the developer (William Thompson Homes of Leytonstone). Under threat of "6 other people being very interested", I asked my key questions and handed over a £1000 Reservation Fee. The house was marketed by Beresfords as being 2551 square feet in size, with such information being fundamental to my assessing the acceptability of t...
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Apr 15,2013
Minithumbdown
By:
Apr 15,2013
7 people found
this helpful
Landlord has been slow to sort out overflowing gutters and deal with the aftermath of a bathroom leak that flooded the house. Agent and landlord concealed subsidence which also compromised the damp course. This resulted in extreme damp conditions and black mould. It took 8 months to get a dehumidifier by then lots of damage to our own personal property. Landlord thought that nerely opening the windows during the 2 wettest years on record would sort out the damp. When we asked advice concerning o...
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What agent could do to change your mind?
First of all, to act fairly and not misconstrue information.
Attached Files
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Areas covered
  • CM1
  • CM2
  • CM3
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 0% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £141,000
  • Max: £177,000

Letting
  • Min: £0
  • Max: £141,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 0 1 1 1 0 0 0 0 1
Alex Beresford - upload your photo Alex Beresford
Sales Manager
1 reviews

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Alice Norkett - no image available Alice Norkett
Lettings Consultant
1 reviews

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Kris Murrells - no image available Kris Murrells
Lettings Manager
6 reviews

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Andrew  Spence - no image available Andrew Spence
Assistant Manager
0 reviews

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Joe  Wass - no image available Joe Wass
Lettings Consultant
0 reviews

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Abby Johnson - no image available Abby Johnson
Lettings Progressor
1 reviews

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Last updated at 10:02 AM 18/05/2017 by Chris Dutton

Complaints Procedure

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Last updated at 10:02 AM 18/05/2017 by Chris Dutton

Awards won by Beresfords Group, Chelmsford CM1 1HL

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