Braintree, CM7
4.8/5, 91 reviews
98% recommended
89% lettings valuation accuracy
94% lettings fee satisfaction
Operating from a prime sited ‘High Street’ location the branch has been successfully selling and letting properties locally since it first opened its doors for business back in 2007.Through enhanced technology, buyers and tenants can access local properties throughout the entire Beresford branch network spread across most of Essex and ... show more Operating from a prime sited ‘High Street’ location the branch has been successfully selling and letting properties locally since it first opened its doors for business back in 2007.

Through enhanced technology, buyers and tenants can access local properties throughout the entire Beresford branch network spread across most of Essex and into parts of Greater London.

Daniel Buck is the Manager of the busy Sales team and was born and educated in Braintree and therefore retains an abundance of local knowledge.

Ryan Spong, Manager of the Lettings department was like Daniel, born and educated in the Braintree and still lives locally. Ryan is fully ARLA qualified so is well placed to offer sound and professional advice to all landlords and tenants.



FREE VALUATIONS ARE AVAILABLE UPON REQUEST

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Opening Hours
Address

Beresfords
74a High Street
Braintree
Essex
CM7 1JP
Sell: 01376 348444 Lett: 01376 348666

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 89% 94% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
36 0 49 2 1 0 3 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA SAGEagent
Latest Properties

No Properties

Images & Videos

“Excelente very profissional thanks Christine ......”

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Jul 07,2019
Minithumbup
Joanna
Christine
By: 'Alberto Fernandes'
Jul 07,2019
0 people found
this helpful
Excelente very profissional thanks Christine and Joanna easy deal with people like that hi hope deal with them again đŸ˜€...
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Jul 08, 2019
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Alberto, Thank you so much for your kind words for Christine and Joanna from our Braintree Lettings Office. I am pleased that you found them easy to deal with. Our aim is to take the stress out of moving. I Will pass on your kind words. ...

“Great Professionalism...”

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Jul 05,2019
Minithumbup
Christine
Joanna
By: 'Maria Gabriela Neves'
Jul 05,2019
0 people found
this helpful
We really enjoy all the Team that were dealing with this rent, professionalism and punctuality were one of the qualities it was showed....
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Jul 08, 2019
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Dear Maria Thank you for posting your review. I am glad that you found the team professional. I will pass on your comments. I am sure that they will be very happy with your 5 star award. ...

“A RELIABLE AND EFFICIENT LETTING AGENCY...”

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Jul 01,2019
Minithumbup
Joanna
Ryan
By: 'SALLY MEVO'
Jul 01,2019
0 people found
this helpful
Beresfords were the only letting agents that acted in a professional and efficient manner throughout our journey for a property to let. They have kept us informed throughout the process and made the process simple. We have felt that we have been able to fully ...
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Jul 05, 2019
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Dear Sally it is very pleasing for me to read your feedback on the service you have received from our Braintree Lettings Office. Thank you for taking the time to post your review. Our teams work very hard to ensure that all of our clients have a positive experience when dealing with Beresfords. ...

“Great experience!...”

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Jun 11,2019
Minithumbup
Christine
By: 'Lana and Karl'
Jun 11,2019
0 people found
this helpful
Very prompt, friendly and professional. Christine made us feel so reassured after we had a terrible experience with our previous letting agents. We were very happy with how quickly we everything was organised and considering we are moving all the way from Brighton the whole ...
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Jun 12, 2019
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Dear Lana and Karl Great to read your review and proves that not all letting agents are the same. Our teams work extremely hard to ensure that everything runs smoothly and our clients have a very positive experience. I hope that you will be happy in your new home. I will pass on your kind words to Christine who I am sure will be very pleased with your 5 star award. ...

“Great service...”

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May 28,2019
Minithumbup
Joanna
Ryan
By: 'Braintree'
May 28,2019
0 people found
this helpful
All aspects of the tenancy were dealt with in a friendly and professional manner I was updated regularly and felt like I could ask any questions. I also recieved great service from Christine Sorrell...
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Jun 06, 2019
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Thank you for posting your review for our team in Braintree. I will also pass on your review to Christine who works very hard to ensure that everything runs smoothly. ...

“Fast and friendly...”

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May 22,2019
Minithumbup
Joanna
By: 'Natalie'
May 22,2019
0 people found
this helpful
replied quickly to any questions always kept up to date with any changes process was really quick and with out any problems...
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By: Bernadette Barcham MARLA, Director Beresfords Lett
May 22, 2019
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Dear Natalie I just wanted to thank you for taking the time to post your 5 star review in relation to the service you have received from our Braintree office and in particular Jo who I am sure will be very happy with your comments. ...

“Professional and Friendly...”

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May 21,2019
Minithumbup
Katy
By: 'A Day'
May 21,2019
0 people found
this helpful
We always receive a professional and friendly service from Katy. Good communication regarding appointments and punctual. We have always found her approachable and she sorts anything raised promptly....
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Comment on agent fees
N/a
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
May 22, 2019
View all comments (1)
Thank you for your review on the management service provided by our Braintree Lettings office and in particular your comments in relation to Katy. I am sure that she will be very happy. ...

“House inspection...”

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May 18,2019
Minithumbup
Katy
By: 'Donkey'
May 18,2019
0 people found
this helpful
Katy is always very polite and helpful when completing house inspections. 5 stars for Katy. Any issues are always dealt with in a timely manner. Only issue is with Beresfords they changed how they complete house inspections- if you want to be home so you can ...
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Comment on agent fees
Renewal fees are really high, just to sign a piece of paper.
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
May 22, 2019
View all comments (1)
Thank you for posting your review. I take on board your comments however due to the number of inspections that Katy has to do in a day we had to change our procedure to ensure that we met with all of our tenants individual needs. Katy can carry out any inspection with our management keys should you not require to take time off. I just would like to respond to your comment on renewal fees there is a lot of negotiations that take place prior to any renewal signing. It really isn't just signing a ...

“Rent review...”

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May 17,2019
Minithumbup
Katy
By: 'Kate hales'
May 17,2019
0 people found
this helpful
Katy is very friendly and polite, and fully explains everything she's doing and writing down. And is happy to answer any questions I may have...
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Comment on agent fees
Good
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
May 22, 2019
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Thank you for posting your 5 star review for Katy ...

“Professional and friendly...”

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May 17,2019
Minithumbup
By: 'Peter Trent Curry'
May 17,2019
0 people found
this helpful
We found Katy to be both professional and friendly, which is a difficult balance to maintain. Happy to keep dealing with Katy in the future. Peter Trent Curry...
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Comment on agent fees
Competitive
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
May 22, 2019
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Dear Peter. Thank you for posting your review I am sure that Katy will be very happy with your comments and your award of 5 stars. ...

“Re-Let...”

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May 16,2019
Minithumbup
Joanna
Christine
By: 'D Farrow'
May 16,2019
0 people found
this helpful
Jo and Christine dealt with the re-let of a property I own. From the date the previous tenant gave their notice Beresfords were very efficient in finding a new tenant where one was secured in a week or two. Following this, negotiations etc with the ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
May 22, 2019
View all comments (1)
Thank you for posting your review. I will pass on your kind words to our lettings team at Braintree. Thank you also for awarding Jo and Christine 5 stars. ...

“Friendly and polite...”

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May 14,2019
Minithumbup
Katy
By: 'Rebecca'
May 14,2019
0 people found
this helpful
Katy is always polite and friendly, she never turns up for an inspection unexpectedly. Katy is always well dressed and well mannered....
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Comment on agent fees
Fee's for contract renewal are far too high.
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
May 22, 2019
View all comments (1)
Thank you Rebecca for posting your review. I will pass on your comments to Katy. ...

“Friendly and prompt...”

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May 13,2019
Minithumbup
Katy
By: 'Colin cherry'
May 13,2019
0 people found
this helpful
What can I say the agent is very friendly and prompt and answered all my questions a credit to your company...
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Comment on agent fees
Average
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
May 22, 2019
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Dear Colin Thank you for your review. I will pass on your comments to Katy. ...

“Punctual...”

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May 13,2019
Minithumbup
Katy
By: 'Kirsty'
May 13,2019
0 people found
this helpful
Always turns up on time and helps with any questions with regards to the house. Quick response with any problems....
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By: Bernadette Barcham MARLA, Director Beresfords Lett
May 22, 2019
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Thank you Kirsty for your review and kind words. ...

“4 Nichols Grove...”

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May 01,2019
Minithumbup
Joanna
Katy
By: 'Emma Louise Waple'
May 01,2019
0 people found
this helpful
We have dealt with Beresfords Braintree for 2 and half years. With a selection of members of staff mainly Jo Roberts and Ryan Spong. Both members of staff are approachable and kind and caring. Jo and Ryan have watched my daughter grow up in front of ...
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Comment on agent fees
The fees are fair in regards to what Beresfords do for you.
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director, Beresfords Let
May 10, 2019
View all comments (1)
I wanted to thank you for taking the time to post such a glowing review of our lettings Team in Braintree. I am sure that they will be very happy with your kind words which I will pass on to them. ...

“Friendly and efficient...”

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Apr 30,2019
Minithumbup
Katy
By: 'Vicki'
Apr 30,2019
0 people found
this helpful
Katy was polite and efficient. She responded quickly and provided all the information I needed. She was a pleasure to be around and made the move transition stress free for me and my family....
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director, Beresfords Let
May 10, 2019
View all comments (1)
Dear Vicki Thank you for posting your review and awarding Katy from our Braintree lettings division 5 stars for her service to you. Katy is a very important member of our team. Our aim is always to make the lettings experience with Beresford's a very positive one. ...

“Friendly...”

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Apr 30,2019
Minithumbup
Katy
By: 'Jamie Light'
Apr 30,2019
0 people found
this helpful
Katy was friendly and courteous when she did our inventory, noting accurately how well we looked after the property. Thanks....
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Comment on agent fees
Good
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Apr 30, 2019
View all comments (1)
Dear Jamie Thank you for writing your review on the service you have received from Katy our inventory clerk at Braintree. We will always give our tenants assistance on how to leave the property in line with the inventory to enable the full deposit held to be released back asap. ...

“Good and bad....”

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Apr 30,2019
Minithumbup
Katy
By: 'Dan'
Apr 30,2019
0 people found
this helpful
As a tennant while with beresfords they seemed pretty good, getting cooker replaced and windows fixed (both dodgy when moving in.) But we left our property having paid a full final month leaving it empty for nearly 4 full weeks, we explained this before handing the ...
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Was this helpful? Yes
By: Dan
May 10, 2019
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Thanks for the reply but my comments are fair, we did chose to leave the property early but we paid for the month and we kindly said if you wanted to get someone in the month it was empty that was fine. All we asked was for the checkout to be brought forward, again because its not the norm doesnt mean this is surely not possible? And surely this wouldve been better for all parties. I will send you an email later. ...

“Excellent Customer Service...”

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Apr 29,2019
Minithumbup
Katy
By: 'Dave Endersby'
Apr 29,2019
0 people found
this helpful
Throughout each inspection Katy was professional, polite and friendly. She always had a smile on her face and would always make us feel as though we really mattered....
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Apr 30, 2019
View all comments (1)
Dear Dave I just want to thank you for posting your review on the service provided by Katy from our Braintree Lettings Office. I am sure that she will be very happy with your 5 star award and your kind words which I will pass on to her. ...

“Excellent customer service...”

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Apr 10,2019
Minithumbup
Christine
By: 'Maura'
Apr 10,2019
0 people found
this helpful
Really pleased we used Beresfords to choose our new home. Highly supportive and customer focused. Christine and all of the Lettings team were great at making sure the process was done on point....
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Comment on agent fees
Good
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords lett
Apr 12, 2019
View all comments (1)
Dear Maura Thank you for your review on the service you have received from Christine and the team at Braintree Lettings. Also for awarding us with 5 stars. ...

“Very helpful...”

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Apr 07,2019
Minithumbup
Sarah
Christine
By: 'Andrew Hutley'
Apr 07,2019
0 people found
this helpful
I was helped and kept informed of all stages viewing property and all credit checks etc throughout the whole process....
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Comment on agent fees
Good
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Apr 12, 2019
View all comments (1)
Thank you Andrew for your review. I am glad that everything went through smoothly and that you are happy with your new home. ...

“First class service!...”

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Apr 01,2019
Minithumbup
Christine
By: 'Wayne'
Apr 01,2019
0 people found
this helpful
Put our needs first and was very helpful throughout. Very quick responses to our questions. Thank you Ryan and Christine!...
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Apr 12, 2019
View all comments (1)
Thank you for your comments Wayne. I am pleased that we were able to assist you and that everything went well. I am sure that Ryan and Christine will be very happy with your five star award on our service. ...

“Professional/helpful/honest...”

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Feb 07,2019
Minithumbup
Gary
Corinne
By: 'Brian'
Feb 07,2019
0 people found
this helpful
I would like to say that I found Beresfords to be 100% in dealing with the sell of the house.they have been honest helpful and professional and they always keep you in formed.special thanks to gary and special thanks to Corrine you both been ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alison Horsley
Feb 07, 2019
View all comments (1)
Hi Brian Thank you for your 5 star review and kind comments. We really appreciate you taking the time to share your experience with us. I am really pleased to hear that you were impressed by the level of service offered by both Gary and Corinne at our Braintree office. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...

“Purchase of Buy to Let Property...”

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Feb 01,2019
Minithumbup
Gary
By: 'Wayne'
Feb 01,2019
0 people found
this helpful
Our purchase was mostly handled by Gary, who I found to be honest, efficient, knowledgeable and friendly. The transaction went through without a hitch and I'm sure that this was helped by the work that Gary and the rest of the team done behind the ...
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Comment on agent fees
Unable to comment as we were purchasing a property
Was this helpful? Yes
By: Alison Horsley
Feb 02, 2019
View all comments (1)
Hi Wayne, Thank you for the 5 star review and the positive feedback for our Braintree office. Gary and the team work really hard to ensure our clients receive the best possible customer service and will appreciate your kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...

“Very efficient...”

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Jan 25,2019
Minithumbup
By: 'Excellent Service'
Jan 25,2019
0 people found
this helpful
We were very pleased with their dedication to make sure everything was done perfectly definitely better than previous letting agents. We were told exactly what to do and everything was made extremely clear. Everyone was also courteous and understanding which are great qualities to have ...
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Comment on agent fees
They are a little expensive but all fees from most agents now are getting higher and higher. It’s not great from a tenants perspective especially when you have to pay renewel fees every year or start off new and pay even more. But I am hoping that if we need anything they will be there to assist.
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Jan 26, 2019
View all comments (1)
Thank you for taking the time to post your review on the service you have recently received from our lettings office in Braintree. I am glad that they guided you clearly through the process. In relation to your comment on the fees. We are always very upfront with the fees charged to tenants for the service. Unfortunately there is a lot of work involved in referencing, carrying out The Right to rent checks, preparing a professional inventory to protect tenants deposits etc. We are definitely ...

“Friendly and efficient...”

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Jan 22,2019
Minithumbup
By: 'Caroline'
Jan 22,2019
0 people found
this helpful
Such friendly helpful staff, made my flat letting experience so simple. Very efficient, responded quickly to my web form enquiry and everything from there was simple!! Had tenants for my flat 2 days after taking photos. Very supportive and happy to answer all my questions during ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Jan 22, 2019
View all comments (1)
Dear Caroline Thank you very much for taking the time to post your review. I am glad the process was made easy from our team at Braintree Lettings. It is always good for me to read positive feedback. ...

“New Let Review...”

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Jan 07,2019
Minithumbup
Ryan
Christine
By: 'Mr Shah'
Jan 07,2019
0 people found
this helpful
Very pleased so far with the professional service by Christine, Ryan and Joanne in sourcing a suitable tenant and completing the move and inspection report. I expect that going forward the service will be as good. Many thanks....
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Comment on agent fees
I would have preferred lower agent fees charged to landlord.
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Jan 22, 2019
View all comments (1)
Thank you for taking time out to submit your feedback. It was pleasing to see that the level of service provided by our staff in Braintree met your expectations on this occasion. Beresfords never claim to be the cheapest agent but we are certainly not the most expensive and believe that the service provided more than matches the fees that we charge. ...

“Fantastic experience...”

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Dec 08,2018
Minithumbup
Joanna
Christine
By: 'Carrie'
Dec 08,2018
0 people found
this helpful
The team at beresfords are so friendly and helpful. They have made a very stressful time for me and my family so very easy. They have been great when I've phoned up with the daftest of questions and nothing has been to much trouble for ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Dec 18, 2018
View all comments (1)
Dear Carrie I want to thank you for taking the time to post your review on the positive experience you have had when dealing with our lettings team at Braintree. Thank you for awarding them with 5 stars. I will pass on your comments. ...

“Letting...”

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Dec 03,2018
Minithumbup
Joanna
Christine
By: 'Des Chaplin'
Dec 03,2018
0 people found
this helpful
Very happy with the service from Joanne and her team. Feed back was regular which help with my time frame for completing decoration work prior to the re-let....
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Comment on agent fees
With rising rents over the years fees need to be looked at to lower the % charged.
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords lett
Dec 05, 2018
View all comments (1)
Dear Mr Chaplin Thank you for taking the time to post your review and I am really pleased to read that you are happy with the service provided by Jo, Christine and the lettings team at Braintree. I take on board your comment on the fees. However we are not the cheapest in the area but we are certainly not the most expensive and feel that our fees are fully justified by the service we provide to all of our clients. I hope that you agree. The rents do go up over the years but at a much lower perc ...

“Excellent throughout...”

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Nov 22,2018
Minithumbup
Katy
By: 'PHILIP HICKSON'
Nov 22,2018
0 people found
this helpful
Kate was prompt, polite and thoroughly professional. I had full confidence in her checking me out of the property. Any and all issues were resolved quickly and painlessly....
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Dec 05, 2018
View all comments (1)
Dear Philip Thank you for taking the time to post a review on the service you received from Katy at our Braintree lettings office. I am sure that she will be very happy with your comments and for awarding her 5 stars. ...
Staff picture Gary
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Staff picture Lesley
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Staff picture Ryan
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Staff picture Joanna
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Staff picture Christine
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Staff picture Katy
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Staff picture Sarah
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Staff picture Corinne
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:41 PM 27/06/2019 by allAgents

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Branch - Braintree, CM7