• Vince Askem
    Vince Askem
  • Lesley Clark
    Lesley Clark
  • Craig Bowtell-Smith
    Craig Bowtell-Smith
  • Ryan Spong
    Ryan Spong
  • Joanna Roberts
    Joanna Roberts
  • Christine Sorrell
    Christine Sorrell
  • Katy Barlow
    Katy Barlow
  • Kate Fleming
    Kate Fleming
  • Sarah Knight
    Sarah Knight
Operating from a prime sited β€˜High Street’ location the branch has been successfully selling and letting properties locally since it first opened its doors for business back in 2007. Through enhanced technology, buyers and tenants can access local properties throughout the entire Beresford branch network spread across most of Essex and into parts of Greater London. Daniel Buck is the Manager of the busy Sales team and was born and educated in Braintree and therefore retains an abundanc Read full description...e of local knowledge. Ryan Spong, Manager of the Lettings department was like Daniel, born and educated in the Braintree and still lives locally. Ryan is fully ARLA qualified so is well placed to offer sound and professional advice to all landlords and tenants. FREE VALUATIONS ARE AVAILABLE UPON REQUEST
Beresfords

74a High Street Braintree
Essex
CM7 1JP

Sell: 01376 348444 Lett: 01376 348666


Properties for sale
Properties for rent
Jan 18,2018
Minithumbup
Joanna Roberts
Ryan Spong
By: 'Paul skingle'
Jan 18,2018
0 people found
this helpful
I have been a tenant with Beresfords for 4 years now and the staff have been professional and understanding whenever dealing with them. They took my priorities when looking for a property and ensured they gave me the best options available. I highly reccomend this office for any property requirements and look forward to dealing with them for many more years...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 04,2018
Minithumbup
Ryan Spong
Joanna Roberts
By: 'Dawn&gary'
Jan 04,2018
0 people found
this helpful
Excellent, professional, friendly team would recommend, one of the best Agents in Braintree; thank you Beresfords for helping find us our home....
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Comment on agent fees
Good
Was this helpful? Yes
By: Bernadette Barcham, Director Beresfords Lettings D
Jan 12, 2018
View all comments (1)
Dear Dawn and Gary Thank you for posting your review in relation to the service you have received from our lettings team at Braintree. It is always really good to receive such positive reviews and for the fact that you would recommend our company to others. ...
Dec 09,2017
Minithumbup
Ryan Spong
By: 'Andy'
Dec 09,2017
1 people found
this helpful
Ryan a very friendly, helpful and knowledgeable guy nothing was too much trouble, he achieved everything he was asked to do and always telephoned me back when i left a message. Be made everything run smooth. In my opinion a valuable employee to the company...
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Was this helpful? Yes
By: Bernadette Barcham Director Beresfords Lettings Di
Dec 12, 2017
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Dear Andy Thank you for taking the time to post your review on the service you have received from our Braintree lettings office. I am sure that Ryan will be very please with your 5 star rating. ...
Dec 08,2017
Minithumbup
Joanna Roberts
By: 'Sarah Bolton & Matt Turner'
Dec 08,2017
1 people found
this helpful
I can't thank Joanna enough for the help and service she has provided us. We have struggled for a while to find a property to suit our needs as we have a little dog. She was brilliant and contacted us in the first instance with a property that was ideal for us. 2 weeks later it is our moving in day. Very quick responses and very quick turnaround. Everything was so calm but done efficiently. Can't thank her enough. Highly recommended...
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Comment on agent fees
Normal
Was this helpful? Yes
By: Bernadette Barcham Director Beresfords Lettings Di
Dec 12, 2017
View all comments (1)
Dear Sarah and Matt Thank you for posting your review on your very positive experience you have had in dealing with Jo at our Braintree lettings Division. Jo is a very valued member of our team. I am sure she will be very happy with your comments. ...
Dec 07,2017
Minithumbup
Joanna Roberts
By: 'C.Shelverton'
Dec 07,2017
1 people found
this helpful
Jo has a very pleasant personality and very upbeat at all times. She is sharp and very knowledgeable about the local housing market in Braintree and I can rely on her advice. I have three rented properties in Braintree and I am thankful for the help she has given in the past and I can always sense when a person has a great work ethic. She is a great asset for Beresfords....
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Comment on agent fees
They seem average
Was this helpful? Yes
By: Bernadette Barcham Director Beresfords Lettings Di
Dec 12, 2017
View all comments (1)
Thank you for posting your review. Jo will be very happy with your kind words. She is a very valued member of our team and I am pleased to hear that you are happy with the service that we provide for your portfolio and hopefully that will continue for many years to come. ...
Dec 06,2017
Minithumbup
Ryan Spong
Joanna Roberts
By: 'Mr King'
Dec 06,2017
2 people found
this helpful
I have let my property through Beresfords in Braintree for some years now & have been very happy with their professional manner & excellent communication. Two years ago I relocated from Essex to Herefordshire & wish to say that living so far away I have the peace of mind knowing that my property is in good hands. A big thank you to all the letting team, keep up the good work....
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Comment on agent fees
Agents fees are good
Was this helpful? Yes
By: Bernadette Barcham, Director Beresfords Lettings D
Dec 19, 2017
View all comments (1)
Dear Mr King I wanted to thank you for posting your review. I am so pleased that you have been happy with our service and in particular our lettings team at Braintree. Hopefully we will continue to manage your rental property for many years to come. ...
Dec 02,2017
Minithumbup
Katy Barlow
By: 'Sam Re'
Dec 02,2017
2 people found
this helpful
Great communication,Fantastic service from transition of difficult Tennant moving out to new Tennant moving in. They handled mostly everything with little involvement from myself. It was a headache i did not need at the time so Beresfords took care of it with regular updates....
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Comment on agent fees
Good
Was this helpful? Yes
By: Bernadette Barcham Director Beresfords Lettings Di
Dec 19, 2017
View all comments (1)
Dear Sam, Thank you for taking the time to post a review on the service you have received from our Lettings team at Braintree and Dunmow. I am pleased that everything was resolved as quickly and pain free to you as possible. It is always great to receive a 5 star rating. ...
Dec 01,2017
Minithumbup
Katy Barlow
Ryan Spong
By: 'Stacey'
Dec 01,2017
1 people found
this helpful
Katy has completed my last few home visits. She is always well mannered, polite and helpful. Ryan has helped me over that past 7 years of living in my property. He always does his best to help with what is needed and is polite and friendly...
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Comment on agent fees
Agents fees are ridiculous in my opinion. Not only that but the price has now gone up.. It doesn't make a lot of sense.. Paperwork is emailed to us.. Landlords pay fees and we pay rent which is costing enough...
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Dec 19, 2017
View all comments (1)
Dear Stacey thank you for your five star review on the service you have received from Ryan whilst you have been renting from us over the last 7 years. It is also nice for me to read your kind words about our property inspector Katy. I just would like to come back to you on our renewal fee. There is a lot of work in negotiating any tenancy renewal behind the scenes that you would not be aware of as we try to make the process as pain free as possible for all clients. This includes further check ...
Nov 25,2017
Minithumbup
Katy Barlow
By: 'Mike'
Nov 25,2017
1 people found
this helpful
An excellent service from Katy , that keeps me in touch with my property , its condition and the care taken by the tenant. Couldn't manage with out it ...much appreciated . Mike....
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Comment on agent fees
about right , value the advice given
Was this helpful? Yes
By: Bernadette Barcham, Director, Beresfords Lettings
Dec 08, 2017
View all comments (1)
Dear Mike I just wanted to thank you for posting your review in relation to the service you have received from Katy our inventory clerk and property inspector at Braintree. It is really important to us that our Landlords are kept fully aware of how their tenants are looking after the property after each property visit. ...
Nov 23,2017
Minithumbup
Ryan Spong
By: 'Dawngary'
Nov 23,2017
1 people found
this helpful
Very helpful and friendly,we would certainly recommend as Beresfords are one of the best letting/estate agents in Braintree....
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Comment on agent fees
Excellent
Was this helpful? Yes
By: Bernadette Barcham, Director Beresfords Lettings D
Dec 08, 2017
View all comments (1)
I would like to take the opportunity to thank you for posting your review on the services you have received from our Braintree Lettings office. Ryan and his team will be very pleased with your 5 star rating. ...
Nov 22,2017
Minithumbdown
Joanna Roberts
By: 'Happy tenant.'
Nov 22,2017
1 people found
this helpful
Very detailed run down of property and was happy to answer our questions openly. She was very polite and professional also....
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Comment on agent fees
TheyÒ€ℒre acceptable.
Was this helpful? Yes
By: Bernadette Barcham Marla
Nov 24, 2017
View all comments (1)
Thank you for posting your review I am glad to hear that you were satisfied with the services provided. I am sure that Jo will be happy with your comments. ...
Nov 21,2017
Minithumbup
Katy Barlow
By: 'Hannah H'
Nov 21,2017
1 people found
this helpful
We consistently found Beresfords helpful and efficient and the staff friendly and quick to deal with any queries. We would recommend them....
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Was this helpful? Yes
By: Bernadette Barcham, Director Beresfords Lettings D
Nov 21, 2017
View all comments (1)
Thank you for taking the time to post a review and for your 5 star rating and recommendation. I am sure that Katy will be very happy. ...
Nov 21,2017
Minithumbup
Katy Barlow
By: 'Dean Kemp'
Nov 21,2017
1 people found
this helpful
Katy is very professional and handles check out of tenants very efficiently ensuring tenants are aware of any damages and monies are returned to landlords ASAP....
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Comment on agent fees
Good at present
Was this helpful? Yes
Nov 21,2017
Minithumbup
Ryan Spong
Joanna Roberts
By: 'Lewis'
Nov 21,2017
1 people found
this helpful
Both staff members I dealt with directly were very professional and helpful. I also had a query regarding an unexpected issue which was dealt with exceptionally well....
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Comment on agent fees
Fees seemed high for the actually services provided but the level of professionalism made up for it.
Was this helpful? Yes
Nov 21,2017
Minithumbup
Ryan Spong
Joanna Roberts
By: 'Philip ..'
Nov 21,2017
1 people found
this helpful
As I can only add 2 members of staff I would also like to praise Katy Barlow and Lesley Clark for their great help along side my 2 nominees.. The help which I receive from The Braintree office is nothing but exceptional.. Nothing at all is too much trouble .. I would recommend this office to absolutely anybody looking for help especially in lettings .. Please keep up the great work ......
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Comment on agent fees
Reasonable .. You pay for what you get !!!!
Was this helpful? Yes
Nov 09,2017
Minithumbup
Joanna Roberts
By: 'Braintree Landlord'
Nov 09,2017
1 people found
this helpful
Jo just “looks after my property for me”, and is quick to answer and follow my instructions. Brilliant. Best agent I've ever had. As a bonus my most recent tenants paid rent on time and the house was left in almost a 'better condition' than when they went in 2 years ago. I hope to have he same success with these new tenants. Ryan knows this I would like my yearly income (tax year) presented as one report....
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Comment on agent fees
IÒ€ℒm happy with the continued management fees. It is always disappointing to have such heavy initial feeÒ€ℒs when new tenants. Airport lettings do not have an initial finders fee.
Was this helpful? Yes
Nov 09,2017
Minithumbup
Joanna Roberts
Ryan Spong
By: 'Peter'
Nov 09,2017
1 people found
this helpful
A first class service from Joanna Roberts who has been most professional, efficient and has well exceeded expectations to ensure a smooth tenancy renewal....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 11,2017
Minithumbup
Ryan Spong
By: 'OneFlatBraintree'
Aug 11,2017
1 people found
this helpful
Beresfords at Braintree have been letting a flat for me for the past ten years. Always excellent knowledgeable service. Issues dealt with promptly and professionally. I would recommend Beresfords Braintree office to anyone....
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Comment on agent fees
I have always considered the fees taken by Beresfords to be very fair.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 11, 2017
View all comments (1)
Many thanks for leaving your feedback. I was pleased to read that we have been acting for you for more than 10 years and that during that time you have been happy with the level of service provided by our lettings team in Braintree. It's also great that you are more than happy to recommend us to others. Can I take this opportunity to thank you personally for all the business you have, and continue to provide to us. ...
Jul 20,2017
Minithumbup
Ryan Spong
By: 'Monkey escapade'
Jul 20,2017
1 people found
this helpful
Ryan and the service from his team in letting our property was excellent, they sourced a prospective tenant within a day of marketing and moved swiftly in getting references checked. Friendly, polite and a real can do determined attitude in both winning business and securing an excellent tenant for our property. In terms of onward property management, in an ideal world I would prefer one single point of contact at Beresfords, there is quite a large team and it would be easier for a landlord to h...
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Comment on agent fees
A fair rate when discount is taken into account.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 22, 2017
View all comments (1)
I just wanted to thank you for leaving your recent reviewa and I'm pleased that you have been happy with the level of service provided by our lettings team at Braintree. I just wanted to respond to your comments about having one point of contact. Most of our 'front facing ' lettings Negotiators spend a large amount of their working day out of the office working face to face with either landlords and tenants. So rather than clients having to call our office to speak with them and wait for a res ...
Jul 19,2017
Minithumbup
Ryan Spong
By: 'Singh'
Jul 19,2017
1 people found
this helpful
We have been dealing with Ryan Spong for some years and he has always provided excellent customer service, good professional advice and his attention to detail is of the highest degree....
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Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 20, 2017
View all comments (1)
Many thanks for your recent review, 5 star rating and positive comments about Ryan. I know he takes great pride in the service he offers to clients. With lots of local knowledge and industry expertise he is well placed to offer sound and professional advice to both landlords and tenants alike. I'm pleased that you have been happy with the level of service provided and appreciate the business that you have and continue to provide to our company. ...
Jul 12,2017
Minithumbup
Ryan Spong
Joanna Roberts
By: 'Miss Clark'
Jul 12,2017
1 people found
this helpful
Fantastic communication - have been managing my property for the last few years and wouldn't trust another agent, regardless of fees! Had an excellent experience and are very pleased with Ryan and Jo's efforts in looking after my property and best interests. Nothing is too much trouble....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 19, 2017
View all comments (1)
Miss Clark Just wanted to thank you personally for your recent feedback and 5 star rating. I'm pleased that you have been happy with the level of service provided by our lettings team in Braintree. Ryan and Jo have both worked for Beresfords for many years now and retain excellent business relationships with their clients. Can I conclude by thanking you for all the business which you have and continue to provide to us. ...
Jul 12,2017
Minithumbup
Joanna Roberts
By: 'Mr chowdrey'
Jul 12,2017
0 people found
this helpful
Fantastic dealing with Jo at the Braintree office, superb advice and sorted all my unexpected problems by going the extra mile. Even sorted me out during out of office hours, which was very kind of her. A credit to Beresfords....
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Comment on agent fees
Good fees
Was this helpful? Yes
Jul 11,2017
Minithumbup
By: 'DRABS.'
Jul 11,2017
1 people found
this helpful
Chris, has been oustanding from day one,always available giving sound advice and positive feedback.His support in our purchase of the property has been most appreciated. He is a credit to the company. John Drabwell....
read full review
Comment on agent fees
N/A.
Was this helpful? Yes
Jul 07,2017
Minithumbup
Ryan Spong
By: 'John W'
Jul 07,2017
1 people found
this helpful
Ryan has managed my flat in Braintree for many years. He has been professional in all aspects which is most appreciated since I am not able to personally visit the property and his service gives me complete peace of mind....
read full review
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 11, 2017
View all comments (1)
John I appreciate you taking the time to leave your feedback and am grateful for your 5 star review. Ryan has excellent long-standing business relationships with many of his clients and Im pleased that you have been happy with the level of service extended to you by both himself and the rest of his team. ...
Jul 06,2017
Minithumbup
Ryan Spong
By: 'New Landlords'
Jul 06,2017
0 people found
this helpful
We have had great service from Ryan and the team at Braintree. As new landlords we have built up a great relationship with Beresfords and we have received 1st Class service and attention....
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Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 06, 2017
View all comments (1)
Thank you for your recent feedback. Im pleased that as new landlords your experiences of dealing with Beresfords has been positive. I hope that we can enjoy a good long-term business relationship with you and wanted to say thanks for choosing us as your appointed letting agent. ...
Jul 06,2017
Minithumbup
Ryan Spong
By: 'Graham NIcholas'
Jul 06,2017
0 people found
this helpful
Ryan and his team have provided an excellent service to us for over 10 years dealing with the Braintree and Chelmsford offices. managing rentals, new tenants, inventories, accounts etc. All staff we have dealt with are well trusted and provide a very friendly, efficient and professional service at all times, always putting the customer first. We hope we have many more years of excellent service to come. Well done....
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Comment on agent fees
Fees are average for the market. Service is excellent.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 12, 2017
View all comments (1)
Mr Nicholas I just wanted to thank you for taking the time to provide your feedback. Its great to see that we have been working with you for over 10 years and that you have been pleased with the level of service provided by our lettings teams in both Braintree and Chelmsford. I very much appreciate the business which you have and continue to provide to us. ...
Jul 05,2017
Minithumbup
Ryan Spong
Joanna Roberts
By: 'Carol B'
Jul 05,2017
0 people found
this helpful
Have been a landlord of Beresfords for over 10 years. All staff are very professional and efficient. They always source good quality tenants and I would definatey recommend them to other landlords as overall service is excellent....
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Comment on agent fees
Considering everything they do for me their charges represent excellent value for money. Would not use anyone else even if they were cheaper.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 06, 2017
View all comments (1)
Hi Carol Thanks for your recent feedback and its great that you have been working with us for such a long time. Im pleased that you find our staff professional and efficient and feel that our charges represent value for money. We never claim to be the cheapest agent in town but are certainly not the most expensive either. To us its all about delivering a consistently high quality and professional service at a competive fee. I appreciate you giving my lettings team in Braintree a 5 star rating a ...
Jul 05,2017
Minithumbup
Ryan Spong
Joanna Roberts
By: 'Claire'
Jul 05,2017
0 people found
this helpful
Ryan has has been polite and professional since he helped find tenants for me 7 years ago. Always makes you welcome when you drop into the shop....
read full review
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 06, 2017
View all comments (1)
Claire I appreciate you taking the time to leave your review and am pleased that you have been happy with the service provided by Ryan. I know he always goes out of his way to help his clients and its good to see that his efforts have paid off on this occasion. ...
Jul 05,2017
Minithumbup
By: 'Jo'
Jul 05,2017
0 people found
this helpful
Excellent service! I would definitely recommend Ryan at Beresfords Braintree. My properties are managed very well, and I do not need to worry about a thing!...
read full review
Comment on agent fees
I feel this is a fair percentage taken for fees.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 06, 2017
View all comments (1)
Jo Many tahnks for taking the time to leave your review. I am pleased that you have been happy with the level of service provided to you by Ryan and his staff at Braintree and appreciate you giving them a 5 star rating. ...
Jun 28,2017
Minithumbup
Ryan Spong
By: 'Mrs Starr'
Jun 28,2017
0 people found
this helpful
Always available to answer our calls and makes the whole process of let a lot easier. I have peace of mind, knowing everything is done on time. Thank you Ryan....
read full review
Comment on agent fees
im happy with the fees. well worth every penny and peace of mind.
Was this helpful? Yes
By: Bernie Barcham Director of Lettings
Jun 28, 2017
View all comments (1)
Mrs Starr Thank you so much for providing your feedback and I'm pleased that you have been happy with the level of service provided to you by Ryan and the rest of his team at Braintree. Also nice to see that you believe our charges represented good value for money. ...
Areas covered
  • CM7
  • CM7 1
  • CM7 2
  • CM7 3
  • CM7 5
  • CM7 9
  • CM77 7
  • CM77 8
  • CM77 6
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 79% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£600,000
  • Max: Β£600,000

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
23 0 9 2 0 0 1 0 0 0
Vince Askem Vince Askem
Branch Manager
0 reviews

About Vince Vince joined Beresfords in mid 2016 and has worked in the industry for over 10 years. He takes pride in working for Beresfords and the great atmosphere and high motivation within the Braintree team. V View full profile
Lesley Clark Lesley Clark
Sales Secretary
0 reviews

About Lesley Lesley has over 10 years' experience working as an estate agent. Born in Ipswich, Suffolk, Lesley joined Beresfords in 2012 as a lettings agent and has now moved over to residential sales. Whilst out View full profile
Craig Bowtell-Smith Craig Bowtell-Smith
Property Consultant
0 reviews

About Craig Having lived in Braintree for all of his life Craig has gained excellent knowledge of the local area. He enjoys building a strong reputation for the company and creating a good rapport with all client View full profile
Ryan Spong Ryan Spong
Manager - Residential Lettings
21 reviews

About Ryan Ryan has lived in Braintree all of his life and has been working within the industry since 2007. He is ARLA qualified so combining his extensive knowledge of the local area with his comprehensive indu View full profile
Joanna Roberts Joanna Roberts
Assistant Manager - Residential Lettings
15 reviews

About Joanna Jo began her career with Beresfords in 2011 and now fulfils the responsible role of Assistant Manager at Braintree. She is fully ARLA qualified and has worked locally for many years, therefore she re View full profile
Christine Sorrell Christine Sorrell
Lettings Progressor - Residential Lettings
0 reviews

About Christine Christine retains over 17 years’ industry experience, and her main responsibility is to progress a newly agreed let through to a successful completion. Christine retains excellent professional rela View full profile
Katy Barlow Katy Barlow
Inventory Clerk - Residential Lettings
5 reviews

About Katy Katy’s main role is to prepare detailed condition reports, more commonly known as inventories just prior to any new tenant moving into a property. Throughout a tenancy, she will undertake routine i View full profile
Kate Fleming Kate Fleming
Adviser
0 reviews

About Kate Eight years’ experience advising on mortgages and protection; she joined Flagstone in 2012. View full profile
Sarah Knight Sarah Knight
Lettings Consultant
2 reviews

About Sarah Sarah is a Dunmow native and has over 25 years’ experience working within Residential Lettings. She is fully ARLA qualified so is well placed to offer sound and professional advice to any landlord View full profile

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Last updated at 3:45 PM 24/07/2017 by allAgents

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Last updated at 3:45 PM 24/07/2017 by allAgents

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