• Daniel Buck
    Daniel Buck
  • Ryan Spong
    Ryan Spong
  • Joanna Roberts
    Joanna Roberts
  • Tom Smeeton
    Tom Smeeton
  • Chris Thompson
    Chris Thompson
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    Craig Bowtell-Smith
  • upload your photo
    Katy Barlow
  • Christine Sorrell
    Christine Sorrell
  • Lesley Clark
    Lesley Clark
Operating from a prime sited β€˜High Street’ location the branch has been successfully selling and letting properties locally since it first opened its doors for business back in 2007. Through enhanced technology, buyers and tenants can access local properties throughout the entire Beresford branch network spread across most of Essex and into parts of Greater London. Daniel Buck is the Manager of the busy Sales team and was born and educated in Braintree and therefore retains an abundanc Read full description...e of local knowledge. Ryan Spong, Manager of the Lettings department was like Daniel, born and educated in the Braintree and still lives locally. Ryan is fully ARLA qualified so is well placed to offer sound and professional advice to all landlords and tenants. Sales Telephone 01376 348 444 Lettings Telephone 01376 348 666 FREE VALUATIONS ARE AVAILABLE UPON REQUEST
Beresfords

74a High Street Braintree
Essex
CM7 1JP

sell: 01376 348444 lett: 01376 348666
Jul 20,2017
Minithumbup
Ryan Spong
By: 'Monkey escapade'
Jul 20,2017
0 people found
this helpful
Ryan and the service from his team in letting our property was excellent, they sourced a prospective tenant within a day of marketing and moved swiftly in getting references checked. Friendly, polite and a real can do determined attitude in both winning business and securing an excellent tenant for our property. In terms of onward property management, in an ideal world I would prefer one single point of contact at Beresfords, there is quite a large team and it would be easier for a landlord to h...
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Comment on agent fees
A fair rate when discount is taken into account.
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Jul 19,2017
Minithumbup
Ryan Spong
By: 'Singh'
Jul 19,2017
0 people found
this helpful
We have been dealing with Ryan Spong for some years and he has always provided excellent customer service, good professional advice and his attention to detail is of the highest degree....
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By: Steven Bond Managing Director Residential Lettings
Jul 20, 2017
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Many thanks for your recent review, 5 star rating and positive comments about Ryan. I know he takes great pride in the service he offers to clients. With lots of local knowledge and industry expertise he is well placed to offer sound and professional advice to both landlords and tenants alike. I'm pleased that you have been happy with the level of service provided and appreciate the business that you have and continue to provide to our company. ...
Jul 13,2017
Minithumbup
Joanna Roberts
By: 'Mr chowdrey'
Jul 13,2017
0 people found
this helpful
Fantastic dealing with Jo at the Braintree office, superb advice and sorted all my unexpected problems by going the extra mile. Even sorted me out during out of office hours, which was very kind of her. A credit to Beresfords....
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Comment on agent fees
Good fees
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By: Steven Bond Managing Director Residential Lettings
Jul 19, 2017
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Mr Chowdrey Many thanks for your recent review and 5 star rating. I'm pleased that you were happy with the level of service provided by our letting team in Braintree but in particular Jo Roberts. Also good to hear that you felt our charges represented genuine value for money. ...
Jul 12,2017
Minithumbup
Ryan Spong
Joanna Roberts
By: 'Miss Clark'
Jul 12,2017
1 people found
this helpful
Fantastic communication - have been managing my property for the last few years and wouldn't trust another agent, regardless of fees! Had an excellent experience and are very pleased with Ryan and Jo's efforts in looking after my property and best interests. Nothing is too much trouble....
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Comment on agent fees
Very reasonable.
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By: Steven Bond Managing Director Residential Lettings
Jul 19, 2017
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Miss Clark Just wanted to thank you personally for your recent feedback and 5 star rating. I'm pleased that you have been happy with the level of service provided by our lettings team in Braintree. Ryan and Jo have both worked for Beresfords for many years now and retain excellent business relationships with their clients. Can I conclude by thanking you for all the business which you have and continue to provide to us. ...
Jul 12,2017
Minithumbup
Joanna Roberts
By: 'Mr chowdrey'
Jul 12,2017
0 people found
this helpful
Fantastic dealing with Jo at the Braintree office, superb advice and sorted all my unexpected problems by going the extra mile. Even sorted me out during out of office hours, which was very kind of her. A credit to Beresfords....
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Comment on agent fees
Good fees
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Jul 11,2017
Minithumbup
Chris Thompson
By: 'DRABS.'
Jul 11,2017
1 people found
this helpful
Chris, has been oustanding from day one,always available giving sound advice and positive feedback.His support in our purchase of the property has been most appreciated. He is a credit to the company. John Drabwell....
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Comment on agent fees
N/A.
Was this helpful? Yes
Jul 07,2017
Minithumbup
Ryan Spong
By: 'John W'
Jul 07,2017
1 people found
this helpful
Ryan has managed my flat in Braintree for many years. He has been professional in all aspects which is most appreciated since I am not able to personally visit the property and his service gives me complete peace of mind....
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By: Steven Bond Managing Director Residential Lettings
Jul 11, 2017
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John I appreciate you taking the time to leave your feedback and am grateful for your 5 star review. Ryan has excellent long-standing business relationships with many of his clients and Im pleased that you have been happy with the level of service extended to you by both himself and the rest of his team. ...
Jul 06,2017
Minithumbup
Ryan Spong
By: 'New Landlords'
Jul 06,2017
0 people found
this helpful
We have had great service from Ryan and the team at Braintree. As new landlords we have built up a great relationship with Beresfords and we have received 1st Class service and attention....
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Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 06, 2017
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Thank you for your recent feedback. Im pleased that as new landlords your experiences of dealing with Beresfords has been positive. I hope that we can enjoy a good long-term business relationship with you and wanted to say thanks for choosing us as your appointed letting agent. ...
Jul 06,2017
Minithumbup
Ryan Spong
By: 'Graham NIcholas'
Jul 06,2017
0 people found
this helpful
Ryan and his team have provided an excellent service to us for over 10 years dealing with the Braintree and Chelmsford offices. managing rentals, new tenants, inventories, accounts etc. All staff we have dealt with are well trusted and provide a very friendly, efficient and professional service at all times, always putting the customer first. We hope we have many more years of excellent service to come. Well done....
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Comment on agent fees
Fees are average for the market. Service is excellent.
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By: Steven Bond Managing Director Residential Lettings
Jul 12, 2017
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Mr Nicholas I just wanted to thank you for taking the time to provide your feedback. Its great to see that we have been working with you for over 10 years and that you have been pleased with the level of service provided by our lettings teams in both Braintree and Chelmsford. I very much appreciate the business which you have and continue to provide to us. ...
Jul 05,2017
Minithumbup
Ryan Spong
Joanna Roberts
By: 'Carol B'
Jul 05,2017
0 people found
this helpful
Have been a landlord of Beresfords for over 10 years. All staff are very professional and efficient. They always source good quality tenants and I would definatey recommend them to other landlords as overall service is excellent....
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Comment on agent fees
Considering everything they do for me their charges represent excellent value for money. Would not use anyone else even if they were cheaper.
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By: Steven Bond Managing Director Residential Lettings
Jul 06, 2017
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Hi Carol Thanks for your recent feedback and its great that you have been working with us for such a long time. Im pleased that you find our staff professional and efficient and feel that our charges represent value for money. We never claim to be the cheapest agent in town but are certainly not the most expensive either. To us its all about delivering a consistently high quality and professional service at a competive fee. I appreciate you giving my lettings team in Braintree a 5 star rating a ...
Jul 05,2017
Minithumbup
Ryan Spong
Joanna Roberts
By: 'Claire'
Jul 05,2017
0 people found
this helpful
Ryan has has been polite and professional since he helped find tenants for me 7 years ago. Always makes you welcome when you drop into the shop....
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By: Steven Bond Managing Director Residential Lettings
Jul 06, 2017
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Claire I appreciate you taking the time to leave your review and am pleased that you have been happy with the service provided by Ryan. I know he always goes out of his way to help his clients and its good to see that his efforts have paid off on this occasion. ...
Jul 05,2017
Minithumbup
By: 'Jo'
Jul 05,2017
0 people found
this helpful
Excellent service! I would definitely recommend Ryan at Beresfords Braintree. My properties are managed very well, and I do not need to worry about a thing!...
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Comment on agent fees
I feel this is a fair percentage taken for fees.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 06, 2017
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Jo Many tahnks for taking the time to leave your review. I am pleased that you have been happy with the level of service provided to you by Ryan and his staff at Braintree and appreciate you giving them a 5 star rating. ...
Jun 28,2017
Minithumbup
Ryan Spong
By: 'Mrs Starr'
Jun 28,2017
0 people found
this helpful
Always available to answer our calls and makes the whole process of let a lot easier. I have peace of mind, knowing everything is done on time. Thank you Ryan....
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Comment on agent fees
im happy with the fees. well worth every penny and peace of mind.
Was this helpful? Yes
By: Bernie Barcham Director of Lettings
Jun 28, 2017
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Mrs Starr Thank you so much for providing your feedback and I'm pleased that you have been happy with the level of service provided to you by Ryan and the rest of his team at Braintree. Also nice to see that you believe our charges represented good value for money. ...
Jun 26,2017
Minithumbup
Ryan Spong
By: 'Steve Ibbotson'
Jun 26,2017
0 people found
this helpful
Ryan was quick to respond to my original enquiry. Support staff were introduced quickly where he was not available and all staff are pleasant to deal with....
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Comment on agent fees
Negotiable.
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By: Steven Bond Managing Director Residential Lettings
Jun 28, 2017
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Mr Ibbotson Thanks for giving Ryan and his team at Braintree a 5 star rating. I'm pleased they responded promptly to your queries and delivered a high level of service. ...
Jun 25,2017
Minithumbup
Ryan Spong
By: 'Liz Cooper'
Jun 25,2017
0 people found
this helpful
I highly recommend Beresfords to manage a rental property. Ryan has been looking after my property for 10 years now and, as a landlord, I have nothing but professional and friendly service from him at all times. He deals with inquiries swiftly and always offers help and support when needed, which is very much appreciated. I would not consider moving to any other company, I am more than pleased with the service they offer both me and my tenants. I am also a tenant and I only wish I had the same s...
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Comment on agent fees
A fair amount charged for the service provided.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jun 28, 2017
View all comments (1)
Thank you for taking the time to provide your feedback. As a long-standing landlord it was great to read your comments as it demonstrates that Ryan and his team at Braintree have consistently delivered a high level of service to you over many years. We very much appreciate the ongoing business that you provide to us. ...
Jun 23,2017
Minithumbup
By: 'Mr Bartlett'
Jun 23,2017
0 people found
this helpful
I have used Beresfords Braintree for a number of years as a letting agent for a property. The service provided has always been first rate, tenants seem to be very well vetted so I've had no issues, and I'm provided regular inspection reports which ensure the property is being kept in good order. The team are always on hand to help with any issues or questions and do a fantastic job of managing the property. keeping me up to date with any problems. I would not hesitate to recommenced them....
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Comment on agent fees
Fee's are in my view reasonable as the quality of service is high and gives me peace of mind that I can rely on them to be prompt in dealing with any issues I or the tenant has.
Was this helpful? Yes
By: Bernie Barcham Director of Lettings
Jun 29, 2017
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Mr Bartlett, many thanks for providing your feedback. It's good to hear that you have been using us for a number of years and are happy with the level of service provided by our staff at Braintree. In terms of our fees we never claim to be the cheapest in town but are certainly not the most expensive either. Our priority is to always offer a fully comprehensive and professional service which also represents genuine value for money. I very much appreciate you giving us a 5 star rating and take th ...
Jun 23,2017
Minithumbup
By: 'Elspeth Turk'
Jun 23,2017
0 people found
this helpful
The staff are always polite and helpful and deal with any problems that arise quickly and efficiently. Excellent lettings management service....
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Comment on agent fees
Fees are fair.
Was this helpful? Yes
By: Bernie Barcham Director of Lettings
Jun 29, 2017
View all comments (1)
Ms Turk I appreciate you taking the time to submit your feedback. Pleased to hear that our staff have met your expectations on this occasion and thank you for your 5 star rating. ...
Aug 24,2013
Minithumbdown
By: 'Disgruntled'
Aug 24,2013
6 people found
this helpful
Absolutely terrible - 3 weeks have been paying for house and still uninhabitable, it is the manager of the branch that let property to my partner. Absolutely disgusted in their attitude. They have money and no longer give a f**k!!! I would advise anyone to stay clear of this bunch of useless people as if the manager can\'t sort anything out how can you trust other staff???...
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What agent could do to change your mind?
Nothing!
Attached Files
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Areas covered
  • CM7
  • CM7 1
  • CM7 2
  • CM7 3
  • CM7 5
  • CM7 9
  • CM77 7
  • CM77 8
  • CM77 6
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£600,000
  • Max: Β£600,000

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 0 2 1 0 0 1 0 0 0
Daniel Buck Daniel Buck
Branch Manager
0 reviews

About Daniel The branch is managed by Daniel Buck. Born and educated in Braintree, Daniel, who is a Member of the National Association of Estate Agents, has worked in the area since 2007. Daniel is accompanied by View full profile
Ryan Spong Ryan Spong
Lettings Branch Manager
11 reviews

About Ryan Ryan Spong our Lettings Manager has lived in Braintree all of his life and has been working within the industry since 1996. He is ARLA qualified so combining his extensive knowledge of the local areas View full profile
Joanna Roberts Joanna Roberts
Assistant Manager
6 reviews

About Joanna Joanna began her career at Beresford’s in 2011 as a Float Trainee Negotiator. Having previously worked at our Brentwood branch, Joanna transferred to the Braintree office and now holds the role of A View full profile
Tom Smeeton Tom Smeeton
Senior Negotiator
0 reviews

About Tom Tom started as an apprentice trainee negotiator in 2014 and made his was up to become the positive senior negotiator that he is today, with a great understanding of clients. Tom’s hobbies outside o View full profile
Chris Thompson Chris Thompson
Negotiator
1 reviews

About Chris Chris join the Beresford’s company as a negotiator in 2016. And has worked in the industry for 3 years now. He has brilliant knowledge of the local area having lived in Braintree for 12 years. View full profile
Craig Bowtell-Smith - no image available Craig Bowtell-Smith
Apprentice Trainee Negotiator
0 reviews

About Craig No description set View full profile
Katy Barlow - no image available Katy Barlow
Inventory Clerk
0 reviews

About Katy No description set View full profile
Christine Sorrell Christine Sorrell
Lettings Progressor
0 reviews

About Christine Christine has over 17 years’ experience working within the industry. Having joined in 2016, Christine says that meeting people from all walks of life is one of her favourite aspects of the job. Her View full profile
Lesley Clark Lesley Clark
Secretary/Administrator
0 reviews

About Lesley Lesley has over 10 years' experience working as an estate agent. Born in Ipswich in Suffolk, Rebecca joined Beresford’s in 2012 as a Lettings Agent. Whilst out of work, Lesley enjoys going to the C View full profile

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Last updated at 12:40 PM 30/06/2017 by allAgents

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Last updated at 12:40 PM 30/06/2017 by allAgents

Awards won by Beresfords, Braintree CM7 1JP

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