• Vince Askem
    Vince Askem
  • Tom Smeeton
    Tom Smeeton
  • Lesley Clark
    Lesley Clark
  • Craig Bowtell-Smith
    Craig Bowtell-Smith
  • Ryan Spong
    Ryan Spong
  • Jo Roberts
    Jo Roberts
  • Christine Sorrell
    Christine Sorrell
  • Katy Barlow
    Katy Barlow
  • Kate Fleming
    Kate Fleming
Operating from a prime sited β€˜High Street’ location the branch has been successfully selling and letting properties locally since it first opened its doors for business back in 2007. Through enhanced technology, buyers and tenants can access local properties throughout the entire Beresford branch network spread across most of Essex and into parts of Greater London. Daniel Buck is the Manager of the busy Sales team and was born and educated in Braintree and therefore retains an abundanc Read full description...e of local knowledge. Ryan Spong, Manager of the Lettings department was like Daniel, born and educated in the Braintree and still lives locally. Ryan is fully ARLA qualified so is well placed to offer sound and professional advice to all landlords and tenants. FREE VALUATIONS ARE AVAILABLE UPON REQUEST
Beresfords

74a High Street Braintree
Essex
CM7 1JP

Sell: 01376 348444 Lett: 01376 348666
Nov 21,2017
Minithumbup
Katy Barlow
By: 'Hannah H'
Nov 21,2017
0 people found
this helpful
We consistently found Beresfords helpful and efficient and the staff friendly and quick to deal with any queries. We would recommend them....
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Nov 21,2017
Minithumbup
Katy Barlow
By: 'Dean Kemp'
Nov 21,2017
0 people found
this helpful
Katy is very professional and handles check out of tenants very efficiently ensuring tenants are aware of any damages and monies are returned to landlords ASAP....
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Comment on agent fees
Good at present
Was this helpful? Yes
Nov 09,2017
Minithumbup
Jo Roberts
By: 'Braintree Landlord'
Nov 09,2017
0 people found
this helpful
Jo just “looks after my property for me”, and is quick to answer and follow my instructions. Brilliant. Best agent I've ever had. As a bonus my most recent tenants paid rent on time and the house was left in almost a 'better condition' than when they went in 2 years ago. I hope to have he same success with these new tenants. Ryan knows this I would like my yearly income (tax year) presented as one report....
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Comment on agent fees
IÒ€ℒm happy with the continued management fees. It is always disappointing to have such heavy initial feeÒ€ℒs when new tenants. Airport lettings do not have an initial finders fee.
Was this helpful? Yes
Nov 09,2017
Minithumbup
Jo Roberts
Ryan Spong
By: 'Peter'
Nov 09,2017
0 people found
this helpful
A first class service from Joanna Roberts who has been most professional, efficient and has well exceeded expectations to ensure a smooth tenancy renewal....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 11,2017
Minithumbup
Ryan Spong
By: 'OneFlatBraintree'
Aug 11,2017
0 people found
this helpful
Beresfords at Braintree have been letting a flat for me for the past ten years. Always excellent knowledgeable service. Issues dealt with promptly and professionally. I would recommend Beresfords Braintree office to anyone....
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Comment on agent fees
I have always considered the fees taken by Beresfords to be very fair.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 11, 2017
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Many thanks for leaving your feedback. I was pleased to read that we have been acting for you for more than 10 years and that during that time you have been happy with the level of service provided by our lettings team in Braintree. It's also great that you are more than happy to recommend us to others. Can I take this opportunity to thank you personally for all the business you have, and continue to provide to us. ...
Jul 20,2017
Minithumbup
Ryan Spong
By: 'Monkey escapade'
Jul 20,2017
0 people found
this helpful
Ryan and the service from his team in letting our property was excellent, they sourced a prospective tenant within a day of marketing and moved swiftly in getting references checked. Friendly, polite and a real can do determined attitude in both winning business and securing an excellent tenant for our property. In terms of onward property management, in an ideal world I would prefer one single point of contact at Beresfords, there is quite a large team and it would be easier for a landlord to h...
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Comment on agent fees
A fair rate when discount is taken into account.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 22, 2017
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I just wanted to thank you for leaving your recent reviewa and I'm pleased that you have been happy with the level of service provided by our lettings team at Braintree. I just wanted to respond to your comments about having one point of contact. Most of our 'front facing ' lettings Negotiators spend a large amount of their working day out of the office working face to face with either landlords and tenants. So rather than clients having to call our office to speak with them and wait for a res ...
Jul 19,2017
Minithumbup
Ryan Spong
By: 'Singh'
Jul 19,2017
0 people found
this helpful
We have been dealing with Ryan Spong for some years and he has always provided excellent customer service, good professional advice and his attention to detail is of the highest degree....
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By: Steven Bond Managing Director Residential Lettings
Jul 20, 2017
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Many thanks for your recent review, 5 star rating and positive comments about Ryan. I know he takes great pride in the service he offers to clients. With lots of local knowledge and industry expertise he is well placed to offer sound and professional advice to both landlords and tenants alike. I'm pleased that you have been happy with the level of service provided and appreciate the business that you have and continue to provide to our company. ...
Jul 12,2017
Minithumbup
Ryan Spong
Jo Roberts
By: 'Miss Clark'
Jul 12,2017
1 people found
this helpful
Fantastic communication - have been managing my property for the last few years and wouldn't trust another agent, regardless of fees! Had an excellent experience and are very pleased with Ryan and Jo's efforts in looking after my property and best interests. Nothing is too much trouble....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 19, 2017
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Miss Clark Just wanted to thank you personally for your recent feedback and 5 star rating. I'm pleased that you have been happy with the level of service provided by our lettings team in Braintree. Ryan and Jo have both worked for Beresfords for many years now and retain excellent business relationships with their clients. Can I conclude by thanking you for all the business which you have and continue to provide to us. ...
Jul 12,2017
Minithumbup
Jo Roberts
By: 'Mr chowdrey'
Jul 12,2017
0 people found
this helpful
Fantastic dealing with Jo at the Braintree office, superb advice and sorted all my unexpected problems by going the extra mile. Even sorted me out during out of office hours, which was very kind of her. A credit to Beresfords....
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Comment on agent fees
Good fees
Was this helpful? Yes
Jul 11,2017
Minithumbup
By: 'DRABS.'
Jul 11,2017
1 people found
this helpful
Chris, has been oustanding from day one,always available giving sound advice and positive feedback.His support in our purchase of the property has been most appreciated. He is a credit to the company. John Drabwell....
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Comment on agent fees
N/A.
Was this helpful? Yes
Jul 07,2017
Minithumbup
Ryan Spong
By: 'John W'
Jul 07,2017
1 people found
this helpful
Ryan has managed my flat in Braintree for many years. He has been professional in all aspects which is most appreciated since I am not able to personally visit the property and his service gives me complete peace of mind....
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By: Steven Bond Managing Director Residential Lettings
Jul 11, 2017
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John I appreciate you taking the time to leave your feedback and am grateful for your 5 star review. Ryan has excellent long-standing business relationships with many of his clients and Im pleased that you have been happy with the level of service extended to you by both himself and the rest of his team. ...
Jul 06,2017
Minithumbup
Ryan Spong
By: 'New Landlords'
Jul 06,2017
0 people found
this helpful
We have had great service from Ryan and the team at Braintree. As new landlords we have built up a great relationship with Beresfords and we have received 1st Class service and attention....
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Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 06, 2017
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Thank you for your recent feedback. Im pleased that as new landlords your experiences of dealing with Beresfords has been positive. I hope that we can enjoy a good long-term business relationship with you and wanted to say thanks for choosing us as your appointed letting agent. ...
Jul 06,2017
Minithumbup
Ryan Spong
By: 'Graham NIcholas'
Jul 06,2017
0 people found
this helpful
Ryan and his team have provided an excellent service to us for over 10 years dealing with the Braintree and Chelmsford offices. managing rentals, new tenants, inventories, accounts etc. All staff we have dealt with are well trusted and provide a very friendly, efficient and professional service at all times, always putting the customer first. We hope we have many more years of excellent service to come. Well done....
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Comment on agent fees
Fees are average for the market. Service is excellent.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 12, 2017
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Mr Nicholas I just wanted to thank you for taking the time to provide your feedback. Its great to see that we have been working with you for over 10 years and that you have been pleased with the level of service provided by our lettings teams in both Braintree and Chelmsford. I very much appreciate the business which you have and continue to provide to us. ...
Jul 05,2017
Minithumbup
Ryan Spong
Jo Roberts
By: 'Carol B'
Jul 05,2017
0 people found
this helpful
Have been a landlord of Beresfords for over 10 years. All staff are very professional and efficient. They always source good quality tenants and I would definatey recommend them to other landlords as overall service is excellent....
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Comment on agent fees
Considering everything they do for me their charges represent excellent value for money. Would not use anyone else even if they were cheaper.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 06, 2017
View all comments (1)
Hi Carol Thanks for your recent feedback and its great that you have been working with us for such a long time. Im pleased that you find our staff professional and efficient and feel that our charges represent value for money. We never claim to be the cheapest agent in town but are certainly not the most expensive either. To us its all about delivering a consistently high quality and professional service at a competive fee. I appreciate you giving my lettings team in Braintree a 5 star rating a ...
Jul 05,2017
Minithumbup
Ryan Spong
Jo Roberts
By: 'Claire'
Jul 05,2017
0 people found
this helpful
Ryan has has been polite and professional since he helped find tenants for me 7 years ago. Always makes you welcome when you drop into the shop....
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Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 06, 2017
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Claire I appreciate you taking the time to leave your review and am pleased that you have been happy with the service provided by Ryan. I know he always goes out of his way to help his clients and its good to see that his efforts have paid off on this occasion. ...
Jul 05,2017
Minithumbup
By: 'Jo'
Jul 05,2017
0 people found
this helpful
Excellent service! I would definitely recommend Ryan at Beresfords Braintree. My properties are managed very well, and I do not need to worry about a thing!...
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Comment on agent fees
I feel this is a fair percentage taken for fees.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 06, 2017
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Jo Many tahnks for taking the time to leave your review. I am pleased that you have been happy with the level of service provided to you by Ryan and his staff at Braintree and appreciate you giving them a 5 star rating. ...
Jun 28,2017
Minithumbup
Ryan Spong
By: 'Mrs Starr'
Jun 28,2017
0 people found
this helpful
Always available to answer our calls and makes the whole process of let a lot easier. I have peace of mind, knowing everything is done on time. Thank you Ryan....
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Comment on agent fees
im happy with the fees. well worth every penny and peace of mind.
Was this helpful? Yes
By: Bernie Barcham Director of Lettings
Jun 28, 2017
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Mrs Starr Thank you so much for providing your feedback and I'm pleased that you have been happy with the level of service provided to you by Ryan and the rest of his team at Braintree. Also nice to see that you believe our charges represented good value for money. ...
Jun 26,2017
Minithumbup
Ryan Spong
By: 'Steve Ibbotson'
Jun 26,2017
0 people found
this helpful
Ryan was quick to respond to my original enquiry. Support staff were introduced quickly where he was not available and all staff are pleasant to deal with....
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Comment on agent fees
Negotiable.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jun 28, 2017
View all comments (1)
Mr Ibbotson Thanks for giving Ryan and his team at Braintree a 5 star rating. I'm pleased they responded promptly to your queries and delivered a high level of service. ...
Jun 25,2017
Minithumbup
Ryan Spong
By: 'Liz Cooper'
Jun 25,2017
0 people found
this helpful
I highly recommend Beresfords to manage a rental property. Ryan has been looking after my property for 10 years now and, as a landlord, I have nothing but professional and friendly service from him at all times. He deals with inquiries swiftly and always offers help and support when needed, which is very much appreciated. I would not consider moving to any other company, I am more than pleased with the service they offer both me and my tenants. I am also a tenant and I only wish I had the same s...
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Comment on agent fees
A fair amount charged for the service provided.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jun 28, 2017
View all comments (1)
Thank you for taking the time to provide your feedback. As a long-standing landlord it was great to read your comments as it demonstrates that Ryan and his team at Braintree have consistently delivered a high level of service to you over many years. We very much appreciate the ongoing business that you provide to us. ...
Jun 23,2017
Minithumbup
By: 'Mr Bartlett'
Jun 23,2017
0 people found
this helpful
I have used Beresfords Braintree for a number of years as a letting agent for a property. The service provided has always been first rate, tenants seem to be very well vetted so I've had no issues, and I'm provided regular inspection reports which ensure the property is being kept in good order. The team are always on hand to help with any issues or questions and do a fantastic job of managing the property. keeping me up to date with any problems. I would not hesitate to recommenced them....
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Comment on agent fees
Fee's are in my view reasonable as the quality of service is high and gives me peace of mind that I can rely on them to be prompt in dealing with any issues I or the tenant has.
Was this helpful? Yes
By: Bernie Barcham Director of Lettings
Jun 29, 2017
View all comments (1)
Mr Bartlett, many thanks for providing your feedback. It's good to hear that you have been using us for a number of years and are happy with the level of service provided by our staff at Braintree. In terms of our fees we never claim to be the cheapest in town but are certainly not the most expensive either. Our priority is to always offer a fully comprehensive and professional service which also represents genuine value for money. I very much appreciate you giving us a 5 star rating and take th ...
Jun 23,2017
Minithumbup
By: 'Elspeth Turk'
Jun 23,2017
0 people found
this helpful
The staff are always polite and helpful and deal with any problems that arise quickly and efficiently. Excellent lettings management service....
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Comment on agent fees
Fees are fair.
Was this helpful? Yes
By: Bernie Barcham Director of Lettings
Jun 29, 2017
View all comments (1)
Ms Turk I appreciate you taking the time to submit your feedback. Pleased to hear that our staff have met your expectations on this occasion and thank you for your 5 star rating. ...
Aug 24,2013
Minithumbdown
By: 'Disgruntled'
Aug 24,2013
7 people found
this helpful
Absolutely terrible - 3 weeks have been paying for house and still uninhabitable, it is the manager of the branch that let property to my partner. Absolutely disgusted in their attitude. They have money and no longer give a f**k!!! I would advise anyone to stay clear of this bunch of useless people as if the manager can\'t sort anything out how can you trust other staff???...
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What agent could do to change your mind?
Nothing!
Attached Files
Was this helpful? Yes
Areas covered
  • CM7
  • CM7 1
  • CM7 2
  • CM7 3
  • CM7 5
  • CM7 9
  • CM77 7
  • CM77 8
  • CM77 6
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£600,000
  • Max: Β£600,000

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
18 0 2 1 0 0 1 0 0 0
Vince Askem Vince Askem
Branch Manager
0 reviews

About Vince Vince is a recent addition to Beresfords and has worked in the industry for over 10 years. He takes pride in working for Beresfords and the great atmosphere and high motivation within the Braintree te View full profile
Tom Smeeton Tom Smeeton
Senior Sales Consultant
0 reviews

About Tom Tom started as an apprentice trainee negotiator in 2014 and made his way up the rank to become a knowledgeable senior negotiator, with a great understanding of clients. Tom's hobbies outside of wor View full profile
Lesley Clark Lesley Clark
Sales Secretary
0 reviews

About Lesley Lesley has over 10 years' experience working as an estate agent. Born in Ipswich in Suffolk, Lesley joined Beresfords in 2012 as a Lettings Agent and has now moved over to residential sales. Whilst ou View full profile
Craig Bowtell-Smith Craig Bowtell-Smith
Property Consultant
0 reviews

About Craig Having lived in Braintree all of his life Craig has excellent knowledge of the local area. He enjoys building a strong reputation for the company and creating a good rapport with all clients. Craig li View full profile
Ryan Spong Ryan Spong
Manager - Residential Lettings
13 reviews

About Ryan Ryan has lived in Braintree all of his life and has been working within the industry since 2007. He is ARLA qualified so combining his extensive knowledge of the local area with his comprehensive indu View full profile
Jo Roberts Jo Roberts
Assistant Manager - Residential Lettings
7 reviews

About Jo Jo began her career with Beresfords in 2011 and now fulfils the responsible role of Assistant Manager at Braintree. She is fully ARLA qualified and has worked locally for many years, therefore she re View full profile
Christine Sorrell Christine Sorrell
Lettings Progressor - Residential Lettings
0 reviews

About Christine Christine retains over 17 years’ industry experience, and her main responsibility is to progress a newly agreed let through to a successful completion. Christine retains excellent professional rela View full profile
Katy Barlow Katy Barlow
Inventory Clerk - Residential Lettings
2 reviews

About Katy Katy’s main role is to prepare detailed condition reports, more commonly known as inventories just prior to any new tenant moving into a property. Throughout a tenancy, she will undertake routine i View full profile
Kate Fleming Kate Fleming
Adviser
0 reviews

About Kate Eight years’ experience advising on mortgages and protection; she joined Flagstone in 2012. View full profile

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