• Staff picture
    Paul
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    Lee
  • Staff picture
    Shirley
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    Suzanne
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    Lauren
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    Debby
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    Alison
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    David
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    Abby
Beresfords are one of the largest Independent estate agents in the South East and have been successfully operating in Essex and parts of Greater London since 1968. Still family owned we combine traditional principles with innovative marketing techniques that are designed to deliver the best possible results for both our homeowners and landlords alike. In 1989 Beresfords acquired Robinsons in Billericay which had been operating locally since 1976. Now located within a modern branch in a prominen Read full description...t High Street location the sales and lettings teams are both recognised as market leaders within the town. The Managers of each department are experienced within the property industry. They both live locally and have been working in the area for many years. Sales email: billericay.sales@beresfords.co.uk FREE VALUATIONS ARE AVAILABLE UPON REQUEST.
Beresfords

129 High Street Billericay
Essex
CM12 9AH

Sell: 01277 626262 Lett: 01277 658666
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Properties for Sale
Properties to Rent

“ Brilliant, so efficient.... ”

Aug 27,2018
Minithumbdown
Debby
Abby
By: 'Susan'
Aug 27,2018
0 people found
this helpful
Debby and Abby where both Amazing they had many hurdles to overcome with our move and they did so with ease and much reassurance. They where so supportive and amazing....
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Was this helpful? Yes
By: Christoher Dutton
Sep 05, 2018
View all comments (1)
Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team at Billericay. Christopher Dutton Area Manager Residential Manager ...

“ From Start to Finish... ”

Aug 23,2018
Minithumbup
Debby
Lauren
By: 'The Bryant’s'
Aug 23,2018
0 people found
this helpful
Amazing service great branch fantastic staff definitely recommend Debby has been absolutely fantastic with helping us great work and so easy to talk too...
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Comment on agent fees
Good
Was this helpful? Yes
By: Christopher Dutton
Sep 05, 2018
View all comments (1)
I just wanted to thank you for taking the time to complete a review following your recent dealings with Beresfords. I was pleased to read that you were very happy with the level of service provided by our staff, and I know they will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...

“ Fantastic experience from start to finish!... ”

Aug 22,2018
Minithumbup
Debby
By: 'Jade Cumming'
Aug 22,2018
0 people found
this helpful
I would like to thank Beresfords Billericay for making my letting experience so positive namely Debby and Lynn. From the moment I expressed my interest in a property up for let to the day I collected my keys and finalised everything, I have absolutely no ...
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Comment on agent fees
Below average - very happy!
Was this helpful? Yes
By: Christopher Dutton
Sep 05, 2018
View all comments (1)
I would like to take this opportunity in thanking you personally for completing a recent review on our Company. Having read your comments I am pleased that your experience of dealing with us has been very positive. It is a shame that you have not had a similar experience with other agents in the past, but I am glad that you have found our own staff efficient and professional. I am very grateful for your 5 star rating and we hope to do business again in the future. Christopher Dutton Area ...

“ Glad I Changed :)... ”

Aug 13,2018
Minithumbup
Debby
Lauren
By: 'FMac Property Ltd'
Aug 13,2018
0 people found
this helpful
Having previously used a local competitor to managed our buy to let properties, I decided to move to Beresford's. Dealing with both Debby and Lauren has been flawless, their professional and accommodating approach is refreshing when I compare to my previous agent. I would ...
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Comment on agent fees
Competitive fees
Was this helpful? Yes
By: Christopher Dutton
Aug 15, 2018
View all comments (1)
I would like to take this opportunity in thanking you personally for completing a recent review on our Company. Having read your comments I am pleased that your experience of dealing with us has been very positive. It is a shame that you have not had a similar experience with other agents in the past, but I am glad that you have found our own staff efficient and professional. I am very grateful for your 5 star rating and it is great that you are happy to recommend us to others. Christopher ...

“ Lettings... ”

Jul 25,2018
Minithumbup
Lauren
Debby
By: 'Mason'
Jul 25,2018
0 people found
this helpful
The lettings team were very helpful and friendly as well as being extremely professional. They kept us informed of progress during the letting of our property as well as advising us of any issues that arose....
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Comment on agent fees
Fees are good and competitive with other agents.
Was this helpful? Yes
By: Christopher Dutton
Aug 07, 2018
View all comments (1)
Thank you for taking the time to complete a review on our Company following your recent experience of dealing with Beresfords. It is great to hear that have our staff have responded promptly and efficiently when an issue arose, and I know they will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...

“ Efficient!... ”

May 14,2018
Minithumbup
Aimee
By: 'Speedy'
May 14,2018
0 people found
this helpful
Aimee was very helpful throughout the process, and dealt with all my questions in an efficient, helpful and friendly way. I'm a happy customer....
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Comment on agent fees
Fair. Though the fee for annual renewal seems high, as there is very little repeat paperwork to be completed.
Was this helpful? Yes
By: Steven Bond
Jul 05, 2018
View all comments (1)
Hi Speedy Many thanks for your feedback and I'm pleased that you were happy with the service extended to you by Aimee. I know she will appreciate your 5 star rating. Very best wishes Steven Bond Managing Director, Residential Lettings ...

“ Excellent service... ”

Apr 30,2018
Minithumbup
Lauren
Debby
By: 'Gab & sam'
Apr 30,2018
0 people found
this helpful
The whole transmission of finding the flat and then finalising the paper work up to collecting the keys was amazing! Thankyou very much for being such a brilliant help will defiantly recommend to fiends and family....
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Comment on agent fees
Good
Was this helpful? Yes
By: Christopher Dutton
May 08, 2018
View all comments (1)
I would like to take this opportunity in thanking you personally for completing a recent review on our Company via Feefo. Having read your comments I am pleased that your experience of dealing with us has been very positive. I am very grateful for your 5 star rating and it is great that you are happy to recommend us to others. Christopher Dutton Area Manager Residential Lettings ...

“ Rental in Billericay... ”

Apr 20,2018
Minithumbup
Debby
Lauren
By: 'Will and Ruth'
Apr 20,2018
0 people found
this helpful
Both Debby and Lauren were excellent and dealt with the rental and all associated paperwork extremely efficiently. Everything was clear and we were really happy with the service....
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Comment on agent fees
Seemed fairly standard/ reasonable
Was this helpful? Yes
By: Christopher Dutton
May 08, 2018
View all comments (1)
I just wanted to thank you for taking the time to complete a review via Feefo following your recent dealings with Beresfords. I was pleased to read that you were very happy with the level of service provided by our staff, and I know they will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...

“ Pro active service at a time when pressure was on... ”

Apr 20,2018
Minithumbup
Debby
Suzanne
By: 'Stilwells'
Apr 20,2018
0 people found
this helpful
With pressure on us to find a rental property, Debbie was very pro active and communicated at every juncture and available opportunity to find us the right house. Thank you for a great service....
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Comment on agent fees
I’m unsure of these
Was this helpful? Yes
By: Christopher Dutton
May 08, 2018
View all comments (1)
Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team at Billericay. Christopher Dutton Area Manager Residential Manager ...

“ Great communication, reliable and personalised solutions... ”

Apr 20,2018
Minithumbup
Debby
By: 'Lorelei'
Apr 20,2018
0 people found
this helpful
Debby created a great communication bound from the first time we meet, each time we had some questions or issues we could rely on her ans she would find the best solution for us. We appreciate her a lot as a person and she is ...
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Was this helpful? Yes
By: Christopher Dutton
May 08, 2018
View all comments (1)
Thank you for taking the time to complete a review on our Company following your recent experience of dealing with Beresfords. It is great to hear that have our staff have responded promptly and efficiently, and I know Debby will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...

“ Highly recommended... ”

Apr 20,2018
Minithumbup
Debby
By: 'Caroline A'
Apr 20,2018
0 people found
this helpful
Debby and the rest of the Beresfords Billericay team have been totally professional whilst also approachable, friendly and helpful throughout the process of letting my house. I'm happy that my property is in very safe hands. Thank you very much...
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Comment on agent fees
Worth it - I feel that you get what you pay for
Was this helpful? Yes
By: Christopher Dutton
May 08, 2018
View all comments (1)
I Just wanted to thank you for taking the time to leave your recent review on our company via feefo and I'm pleased that you found our staff friendly and helpful throughout the transaction. Christopher Dutton Area Manager Residential Lettings ...
Nov 06,2017
Minithumbup
By: 'Adilys'
Nov 06,2017
1 people found
this helpful
Debby and Aimee provided me with the best quality customer service I could expect, prompt reply, very accommodating and kept me well informed about procedures and requirements. I feel comfortable to keep using Beresfords as agency when I need the service...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Chrsitopher Dutton
Nov 22, 2017
View all comments (1)
Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team at Billericay. Christopher Dutton Area Manager Residential Manager ...
Oct 30,2017
Minithumbup
Debby
Aimee
By: 'Carys'
Oct 30,2017
1 people found
this helpful
All I can say is a huge thanks for all your help in making my move down from North Wales to Billericay as stress free as possible for me. Moving down on my own to start a new job in London and it all having ...
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Comment on agent fees
I was more than happy with the fees
Was this helpful? Yes
By: Christoper Dutton
Nov 22, 2017
View all comments (1)
I just wanted to thank you for taking the time to complete a review following your recent dealings with Beresfords. I was pleased to read that you were very happy with the level of service provided by our staff, and I know they will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...
Sep 21,2017
Minithumbup
Lauren
By: 'A. Triana'
Sep 21,2017
1 people found
this helpful
Lauren has always dealt with my property in a very professional manner. I am very happy to continue letting through Beresford's because I know Lauren looks after the tenants and the property very well....
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Comment on agent fees
I chose Beresford's services for the added security it brings to landlords like myself. The fees are relatively high but in my opinion are worth paying
Was this helpful? Yes
By: Christopher Dutton
Oct 05, 2017
View all comments (1)
Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by Lauren and our lettings team at Billericay. ...
Aug 06,2017
Minithumbup
Lauren
Aimee
By: 'Steve Filby'
Aug 06,2017
1 people found
this helpful
Excellent professional personal service. Very efficient marketing of the property which led to a rapid placing of a suitable tenant. Proficient at keeping us up to date with current information....
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Comment on agent fees
Agent fees were very reasonable.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 07, 2017
View all comments (1)
Mr Filby I just wanted to thank you for taking the time to complete your recent review on All Agents. I was pleased to read that you found the service extended to you by my staff at Billericay both personable and professional. It's also good that we found a suitbale tenant for your property quickly. I know my team will appreciate your comments and 5 star rating. ...
Jul 25,2017
Minithumbup
Debby
Aimee
By: 'SHSG'
Jul 25,2017
1 people found
this helpful
Professional service provided by both, and I would recommend to a friend to use the office. I look forward to moving in to the property in the coming weeks....
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Comment on agent fees
Fee's were high compared to other agents
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 27, 2017
View all comments (1)
Thank you for your review and it was good to read that you found the approach of my staff professional. It's also great that you would be happy to recommend us to others. Just wanted to comment on our charges if I may. We never claim to be the cheapest agents in the area but are certainly not the most expensive either. However in our industry you really do only get what you pay for in terms of service/ fees and we believe that our charges do represent genuine value for money. Once you move in I ...
Jul 21,2017
Minithumbup
Aimee
By: 'Sophie Graham'
Jul 21,2017
1 people found
this helpful
Aimee was super helpful and very quick with dealing with the property. Really pleased with the service received and would recommend...
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Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 22, 2017
View all comments (1)
Hi Sophie I just wanted to thank you personally for taking the time to leave your review. I'm pleased that you were happy with the level of service provided by our lettings team in Billericay especially Aimee. She will always go out of her way to help her customers. I also appreciate you giving the team a 5 star rating and it's great that you would recommned us to others. ...
Jul 13,2017
Minithumbup
By: 'Denny'
Jul 13,2017
0 people found
this helpful
I have found all members of the Beresford staff at the Billericay branch to be extremely helpful - it would be difficult to single out any particular member as they seem to work as an effective team....
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Comment on agent fees
I believe the fees conform to the regulated scale and am satisfied with the service provided.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 19, 2017
View all comments (1)
Denny I just wanted to thank you for taking the time to leave your recent review. I was pleased to read that you have been happy with the level of sevice provided to you by our lettings team in Billericay and that you feel our charges represent value for money. ...
Jun 29,2017
Minithumbup
Lauren
Debby
By: 'Anon'
Jun 29,2017
0 people found
this helpful
We could not fault the service and advice we received. There were however a number of inaccuracies in the inventory. Overall very satisfied....
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Comment on agent fees
Fees generally competitive apart from those concerning lease renewals.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 04, 2017
View all comments (1)
Thank you for taking the time to provide your feedback. Im pleased that you were happy with our service overall. Our Inventories are very comprehensive circa 50 pages plus so occasionally our Inventory Cleks may miss a few minor things. However we always ask that clients come back to us within 48 hours of receiving the document to inform us of any changes so that we can make the neccessary amendments straight away. In response to your comments concerning renewal fees we employ a dedicated person ...
Jun 28,2017
Minithumbup
Debby
Aimee
By: 'Rosa Corbett'
Jun 28,2017
0 people found
this helpful
Both Ms Debby and Ms Aimee were extremely caring about our whole process. They would helped us and answer our enquires straight away. The whole process was done very quickly and efficiently. They are both very approachable and professional....
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Comment on agent fees
There are no hidden fees and every charge is very clearly stated towards insurance, references, etc.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jun 28, 2017
View all comments (1)
Rosa Thank you so much for providing your feedback. I was pleased to read your kind words. Our lettings team at Braintree will always try their very best to deliver a high level of service to all their customers. It was also great to see that you gave them a 5 star rating. ...
Jun 26,2017
Minithumbup
By: 'Lynfield Properties'
Jun 26,2017
0 people found
this helpful
All the staff have been most efficient and helpful on a wide range of issues. I would not hesitate to recommend Beresfords....
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Comment on agent fees
I would say the fees are market average
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jun 27, 2017
View all comments (1)
Thank you for taking the time to provide some feedback. I was pleased to read that you found our staff efficient and helpful. It's also great that you would recommend us to other landlords. ...
Jun 24,2017
Minithumbup
Lauren
Aimee
By: 'Andy190'
Jun 24,2017
0 people found
this helpful
Excellent customer service and communication from both Lauren and Aimee. Every question we had was answered professionally and very quickly....
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Comment on agent fees
Fees are fair and transparent.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jun 27, 2017
View all comments (1)
Thank you for your feedback. It was nice to read your positive comments about our staff in Billericay. We are always transparent in terms of our charges and do believe they represent genuine value for money. ...
Jun 22,2017
Minithumbup
Debby
By: 'Mike D'
Jun 22,2017
0 people found
this helpful
Done a great job in supporting the refurbishment of the property and finding new tenants in a timely manner. Thanks...
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Comment on agent fees
Management fees are fair. Fees for finding a new tenant hurt but this is balanced off by the longevity of previous tenants
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jun 28, 2017
View all comments (2)
Mike Many thanks for providing some feedback. I was pleased to read that you were happy with the level of service extended to you by our staff at Billericay. ...
May 31,2017
Minithumbup
By: 'Elwyn'
May 31,2017
0 people found
this helpful
In all a great service and plenty of communication with the branch including sorting viewings. I'd say the only downfall that got us was being told about it needing a professional clean once we leave. After speaking to the land lady she informed us she ...
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Comment on agent fees
The understand the fees but felt £90 entrance and exit inventory is quite a lot (£180 total) as no doubt the next people to move in will have to pay the same for a check that was just done prior to them moving in. The other fee that caught us off guard was having to have a professional cleaner clean the property once we leave. I understand keeping the place clean but to waste money on a cleaner just so we don't get a unknown charge once we leave is just unfair and feel the overall result should be down to the property owner once they have checked the place and agree with the tenants if a clean is needed or not prior to just moving out.
Was this helpful? Yes
By: Steven Bond Managing Director
Jun 05, 2017
View all comments (1)
Elwyn Many thanks for your feedback and I'm pleased that you were kept informed throughout the process. Just wanted to respond to a couple of queries you raised. Just prior to any new tenants moving in our Inventory Clerk visits the property and compiles a detailed Inventory Report. This containes an overview of the properties condition and protects the interests of both landlord and tenant. Normally our Inventory Clerk will be on site for 2/3 hours and reports generally extend to more than 50 ...
May 13,2017
Minithumbup
By: 'turnerj'
May 13,2017
0 people found
this helpful
A big thank you to Debby and the team for finding us our house. Kept up to date at all times. Would defiantly recommend....
read full review
Was this helpful? Yes
By: Steven Bond Manging Director
Jun 05, 2017
View all comments (1)
Many thanks for taking the time to provide us with your feedback. I'm pleased that you would reccomend our services to others and I know that Debbie will be very grateful for your kind comments. ...
Areas covered
  • CM11 1
  • CM11 2
  • CM12 0
  • CM12 9
  • SS15 4
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 0 14 1 0 0 0 0 0 0
Staff picture Paul
(0)

Staff picture Lee
(0)

Staff picture Shirley
(0)

Staff picture Suzanne
(1)

Staff picture Lauren
(6)

Staff picture Debby
(15)

Staff picture Alison
(0)

Staff picture David
(0)

Staff picture Abby
(7)

Fees

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Complaints Procedure

No procedure set.
Last updated at 10:25 AM 04/07/2017 by allAgents

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