View all comments (1) I greatly appreciate your kind words regarding our lettings team at Havering, but especially Amy and Lauren, whose professionalism and helpfulness are qualities we value highly. I was pleased to read that we have been able to find you a suitable new tenant and that the process ran smoothly. We look forward to working with you again in the future. ...

View all comments (1) Hi Audrey, Many thanks for the great review for Charlotte and her team at our Upminster office! I am pleased you were impressed with the level of service received as they pride themselves on the quality of their customer care, from the first point of contact through to exchange and completion. They would have been perfectly placed to deal with any issues that may have cropped up throughout the journey and will appreciated you sharing your experience. Many thanks for the 5 star award and recom ...

View all comments (1) Thank you for your wonderful feedback. I was pleased to read that the lettings team at Havering provided you with an excellent, professional and friendly service. I wish you all the best in your new home. ...

View all comments (1) Hi Peter, Thank you for taking the time to leave such a great review for Charlotte, Branch Manager of our Upminster office. Charlotte is focused on providing the best possible customer care, guiding and supporting at every stage of the journey. You will have been in very safe hands as she would have done everything within her power to ensure the transaction went through to exchange and completion. Your 5 star award and kind comments are much appreciated, we look forward to assisting you agai ...

View all comments (1) I was pleased to read that your process was straight forward and that our lettings team at Havering were able to provide helpful answers to your questions with clear communication and guidance. I know all the team will be grateful for your kind words and 5-star rating. ...

View all comments (1) Hi Rachel, Many thanks for the fantastic review for Charlotte, Branch Manager at our Upminster office. You will have been in very safe hands with Charlotte as she is dedicated to providing the best possible customer care. She will guide and support throughout the journey, keeping you fully updated at every stage of the process. Your 5 star review and kind comments are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager . ...

View all comments (1) Hi Rachel, Many thanks for the fantastic review for Charlotte, Branch Manager at our Upminster office. You will have been in very safe hands with Charlotte as she is dedicated to providing the best possible customer care. She will guide and support throughout the journey, keeping you fully updated at every stage of the process. Your 5 star review and kind comments are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager ...

View all comments (1) Hi Hayley, Many thanks for the great review for Adam and the team at our Upminster office. They are all dedicated to providing the best possible customer care, from the first point of contact through to exchange and completion. They will guide and support throughout the journey, keeping all parties regularly updated. Your 5 star award and kind recommendation are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager ...

View all comments (1) Thank you for your feedback and 5-star rating. I was delighted to hear that you had a great experience with our lettings team at Havering. Our customer service is a top priority for all our staff and we thank you for choosing Beresfords. ...

View all comments (1) Hi Ellie, Many thanks for the 5 star award and kind comments for Kendall who is based at our office in Upminster. I am pleased to hear you were impressed with the level of service Kendall extended to you on your recent viewings. Kendall works really hard to provide the best possible customer care and will very much appreciate you taking the time to share your experience. Alison Horsley, Customer Service Manager ...

View all comments (1) We very much appreciate your kind words regarding our services, but especially regarding Amy who you found gave you an exceptional service. We understand the importance of customer service and it is wonderful to hear that Amy and the team have consistently met your expectations over the last 3 years. We thank you for your recommendation and for choosing us to manage your property. ...

View all comments (1) Thank you for your positive review and 5-star rating with regards to our lettings team at Havering, but especially Charlie. I was delighted to read that he was polite and friendly during your dealings with him. We wish you all the best in your new home. ...

View all comments (1) Iain, Thank you for your review and feedback. We are glad you had a positive experience and are committed to improving our communication and service. It was great to read that we were able to source you a suitable tenant and we hope to continue a good business relationship with you going forward. ...

View all comments (1) Lakshmi, I wanted to thank you personally for your glowing review and 5-star rating with regards to your recent dealings with your lettings team at Upminster. It is great to read that you were impressed with the service you received and we wish you all the best in your new home. ...

View all comments (1) Peter, I wanted to thank you for your 5-star review and kind words with regards to the service you have received from our lettings team at Upminster, but especially Charlie. I am sorry to read that you have had disappointing experiences with other agencies. Customer service is a core principle for all of our teams at Beresfords lettings and it is great to see that this has shone through. Once again, thank you for your feedback. ...

View all comments (1) Thank you for your wonderful review. It was great to read that the service you have received from our lettings team at Upminster has been very positive. Beresfords put alot of work into ensuring the sourcing, referencing and compliance checking of rental properties runs smoothly, so receiving a review such as this means a great deal. We hope to continue working with you in the future. ...

View all comments (1) Mark, I wanted to thank you personally for your 5-star review and kind words, but in particular regarding Amy White. It is great to read that she was helpful and well mannered throughout your transaction and we wish you all the best in your new home. ...

View all comments (1) Michael, I wanted to thank you personally for your wonderful review. It is great to read that your experience with our lettings team at Upminster has been extremely positive and that you would look to use us again in the future. I know the team will be very grateful for your kind words and 5-star rating. ...

View all comments (1) Louise, Thank you for your positive review. I was pleased to read that you had a great experience with our lettings team at Upminster, in particular Amy. Customer service is essential to us and we hope to continue to work with you in the future. ...

View all comments (1) Many thanks for the great review for the team at our Upminster office. The team are all focused on providing the best possible customer care, from the first point of contact through to exchange and completion. They will guide and support throughout the journey, keeping in regular contact with all parties. Your 5 star award and recommendation are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager ...

View all comments (1) Mike, Thank you for leaving such a positive review and 5-star rating. I know Jordan will be thrilled to read your kind words. Christopher Dutton Area Director - Residential Lettings ...