The UK's Largest Customer Review Website for the Property Industry
Chelmsford, CM1
4.8/5, 278 Reviews
92% Recommended
89% sales valuation accuracy
98% letting valuation accuracy
97% sales fee satisfaction
97% letting fee satisfaction
As a business, Beresfords were first established in 1968 and now operate from multiple branch locations throughout Essex and into parts of Greater London.
The Chelmsford branch opened in 1997 and occupies a prominent corner position in Duke Street next to the cathedral. Market leaders in both Sales and Letting
s, each team retains an abundance of industry experience and local knowledge.
FREE VALUATIONS ARE AVAILABLE UPON REQUEST
Latest Reviews
Debbie Brearley
I don't know what this is? This is not a very helpful review form
Dave
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 89.00% | 97% | £100,000 | £15,150,000 |
| Lettings | 98% | 97% | £650 | £4,000 |
Areas covered
- CM1 1
- CM1 2
- CM1 6
- CM1 7
- CM2 0
- CM2 6
- CM2 7
- CM2 8
- CM2 9
- CM3 1
- CM3 2
- CM3 4
- CM3 8
Address
Beresfords
10 Duke Street, Chelmsford, Essex
CM1 1HL
sell: 01245 500555 lett: 01245 500666
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Latest Properties
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Beresfords Branches (View All 16)
Amazing ...
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5 Star Review
By : 'Myint'
Services : Online Auctions
Would you recommend ? : Yes
Postcode : CM1
17 Oct 2024
People found this helpful0
We couldn't be more pleased with the service James at Beresfords provided when selling our flat in Watson Heights. From start to finish, he was professional, approachable, and incredibly efficient. His knowledge of the market, attention to detail, and excellent communication made the entire... Read Full Review
Comments (0)Was this helpful?:
Any white - fantastic check ...
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5 Star Review
By : 'Mark'
Services : Letting( As a Owner )
Rent PCM : £1325
Would you recommend ? : Yes
Postcode : CM1
30 Sept 2024
People found this helpful1
I've had some problems with Beresfords in the past whilst renting out my property but when it came to ending the previous tenancy and moving through the check out process of selling the property, Amy has been fantastic and restored my faith in Beresfords as a letting agent. I felt she... Read Full Review
Comments (1)Was this helpful?:
By : Christopher Dutton, MARLA - Area Director - Reside
30 Oct 2024Mark Thank you for sharing your experience with us. I was pleased to hear that Amy's support during the end of your tenancy made such a positive impact and we wish you all the best in the...
Thank you Barbara for your ...
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5 Star Review
By : 'Mr'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CM1
28 Sept 2024
People found this helpful0
Thank you Barbara for your conscientious diligence in securing my property post vacation by the tenant. Despite the property manager washing his hands off and being rude in his response to me, you went beyond and took full responsibility to recover the compensation from the tenant deposit for the... Read Full Review
Comments (1)Was this helpful?:
By : Christopher Dutton, MARLA - Area Director - Reside
30 Oct 2024Mr. Johnstone Thank you for your feedback and 5-star rating. Apologies for the earlier experience that you had and it is great to see Barbara's dedication to her work, especially under challenging ...
Poor experience as renters ...
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2 Star Review
By : 'Lorna'
Services : Letting( As a Tenant )
Rent PCM : £1550
Would you recommend ? : No
Postcode : CM2
27 Sept 2024
People found this helpful0
We had a poor experience letting from Beresfords Chelmsford. - Took our rent twice one month, and then took 20 days to return the overpayment. - Maintenance issues had to be chased frequently and still took many months to resolve or were never addressed. This included significant issues with... Read Full Review
Comments (0)Was this helpful?:
I recently worked with James ...
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5 Star Review
By : 'Jo'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SS6
23 Sept 2024
People found this helpful0
I recently worked with James Westbrook on the sale of my property at 118 Louis Drive West, and I couldn't be more pleased with the outcome. From start to finish, James demonstrated professionalism, excellent communication, and deep market knowledge. His pricing and marketing strategies quickly ... Read Full Review
Comments (0)Was this helpful?:
Jay from Beresfords has been ...
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5 Star Review
By : 'Michaela'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM2
18 Sept 2024
People found this helpful0
Jay from Beresfords has been very good in helping me and my partner find a property in Chelmsford. Showing us around he was very friendly and professional. Great with keeping in contact with us. Would recommend him to... Read Full Review
Comments (1)Was this helpful?:
By : Christopher Dutton, MARLA - Area Director - Reside
27 Sept 2024Michaela, I was delighted to read that Jay provided a friendly and personal service in helping you and your partner find a property in Chelmsford. It is good to know that he kept you well informed...
REPAIR ...
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5 Star Review
By : 'Frank'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : CM1
17 Sept 2024
People found this helpful0
I was extremely pleased with the service I received from Beresford particularly the handling of a repair issue. Cara Scott was helpful throughout the whole process when I reported a repair issue. She was very professional and her communication was very perfect and effective. It's... Read Full Review
Comments (1)Was this helpful?:
By : Christopher Dutton, MARLA - Area Director - Reside
27 Sept 2024Frank, Thank you for your glowing review and 5-star rating. I was thrilled to read that Cara provided professional and effective support in handling your maintenance issue. We look forward to...
Joshua from Beresfords Estate ...
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5 Star Review
By : 'Mr'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CM1
11 Sept 2024
People found this helpful0
Joshua from Beresfords Estate Agents provided exceptional service throughout the entire purchasing process. His professionalism, attention to detail, and friendly approach made everything smooth and stress-free. Highly... Read Full Review
Comments (1)Was this helpful?:
By : Alison Horsley
12 Sept 2024Hi Mr Phillip, Thank you for taking the time to post your 5 star award for Joshua, Assistant Manager at our Chelmsford office. Joshua works really hard to ensure the purchasing process goes through ...
Thank ...
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5 Star Review
By : 'Joanna'
Services : Online Auctions
Would you recommend ? : Yes
Postcode : CM2
11 Sept 2024
People found this helpful0
We were previously with another agent, I have to admit I was swayed by a higher price and a lower fee. Naturally they did not sell my house, James came back out to my property for a second time as was just a professional as he was the first time. He gave me really good advice, I trusted him and we... Read Full Review
Comments (1)Was this helpful?:
By : Alison Horsley
12 Sept 2024Hi Joanna, Many thanks for the 5 star review and kind comments for James, Director of Office at our Chelmsford branch. James will do all possible to ensure the right marketing strategy is in place...
Helpful and ...
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5 Star Review
By : 'Chris'
Services : Online Auctions
Would you recommend ? : Yes
Postcode : CM1
9 Sept 2024
People found this helpful0
James and his team have been amazing in helping me find a property. They have been very responsive in answering my emails and questions and have all been so knowledgeable. Thank you... Read Full Review
Comments (1)Was this helpful?:
By : Alison Horsley
9 Sept 2024Hi Chris, Many thanks for the 5 star award for James and his team at our Chelmsford office. The team all work hard matching people to property and I am pleased to hear they have found you something ...
Great customer ...
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5 Star Review
By : 'jackie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CM1
4 Sept 2024
People found this helpful0
I have finally completed on my dream home, it took forever to go through due to complications with probate and the onward chain. I have to say if it wasn’t for James’ hard work negotiating the chain and keeping everyone updated I don’t think we would be here... Read Full Review
Comments (1)Was this helpful?:
By : Alison Horsley
9 Sept 2024Hi Jackie, Many thanks for the 5 star award for James, Director of Office at our Chelmsford branch. Your purchase would have been in safe hand with James as he would have been perfectly placed to...
Amazing throughout the entire ...
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5 Star Review
By : 'Bobby'
Services : Letting( As a Tenant )
Rent PCM : £1495
Would you recommend ? : Yes
Postcode : CM1
1 Sept 2024
People found this helpful0
Amazing throughout the entire process very helpful, would definitely... Read Full Review
Comments (1)Was this helpful?:
By : Christopher Dutton, MARLA - Area Director - Reside
27 Sept 2024Bobby, I was thrilled to hear that you had a great experience from start to finish and it is pleasing to know that our lettings team and their support made a difference. We truly appreciate your...
Just Not God ...
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1 Star Review
By : 'Jason'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : CM2
14 Aug 2024
People found this helpful0
I had the displeasure of selling my flat in Chelmsford through James at Beresfords. I have never experienced someone change so quickly as a client in any sphere. When trying to secure the business of selling our flat, James was friendly, quick to respond, he did a good job of photographing the flat ... Read Full Review
Comments (1)Was this helpful?:
By : Alison Horsley
21 Aug 2024Hi Jason, Having read your recent review, I am naturally concerned with the comments made within. As a company, we pride ourselves on the quality of our customer service and it is disappointing to...
Lovely and ...
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5 Star Review
By : 'Violeta'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : CO2
14 Jun 2024
People found this helpful0
Very lovely and helpful. Helped me with all my inquiries and very skilled at keeping in touch and updated about the status of the... Read Full Review
Comments (1)Was this helpful?:
By : Christopher Dutton, MARLA - Area Director - Reside
22 Jul 2024Violeta, Thank you for your recent review and 5-star rating in regards to your recent dealings with our lettings team at Chelmsford, but in particular Abby. It is pleasing to hear that you found...
Cara was ...
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5 Star Review
By : 'Mark'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CM1
26 May 2024
People found this helpful0
Cara was very helpful during this issue the tenants experienced and communicated every step of the process which was great. Thank you... Read Full Review
Comments (1)Was this helpful?:
By : Christopher Dutton, MARLA - Area Director - Reside
29 May 2024Thank you for your positive review and 5-star rating. Cara's commitment to clear communication and helpfulness shone through and I was pleased to read that she could assist your tenants and kept...
A big thank you to Cara Scott ...
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5 Star Review
By : 'Paul'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CM2
25 May 2024
People found this helpful0
A big thank you to Cara Scott who was extremely helpful in resolving a maintenance issue that my new Tenants reported shortly after taking occupation. Cara dealt with the issue swiftly to ensure that the problem was resolved the very same day! Brilliant service and second to... Read Full Review
Comments (1)Was this helpful?:
By : Christopher Dutton, MARLA - Area Director - Reside
29 May 2024Many thanks for your positive review and 5-star rating. It is great to read that Cara resolved the maintenance issue for your new tenants swiftly. Your kind words regarding her brilliant service...
Our matter was dealt with ...
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5 Star Review
By : 'Russell'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM2
16 Apr 2024
People found this helpful0
Our matter was dealt with swiftly, and without issue. Thank... Read Full Review
Comments (1)Was this helpful?:
By : Christopher Dutton, MARLA - Area Director - Reside
29 May 2024Thank you for your kind review. I was delighted to read that everything progressed smoothly and swiftly and I know Sophie will appreciate your 5-star...
Great assistance and quick ...
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5 Star Review
By : 'Massimo'
Services : Letting( As a Tenant )
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : CM2
5 Apr 2024
People found this helpful0
Over the Easter weekend we have highlighted two issues with two different items and these were resolved before the end if the following week. Cara 's quick response and update was really... Read Full Review
Comments (1)Was this helpful?:
By : Christopher Dutton, MARLA - Area Director - Reside
16 Apr 2024Massimo, Thank you so much for sharing your recent experience with us. It was pleasing to read that Cara was able to swiftly address your issues you encountered over the Easter weekend. Providing...
We’ve been ...
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5 Star Review
By : 'Jennifer'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CM1
4 Apr 2024
People found this helpful0
We’ve been customers of Beresfords for many years. There have been a few stars amongst the staff over the years and Cara is a new one. We’re delighted she’s now part of the team and delighted to be working with her. Thank you... Read Full Review
Comments (1)Was this helpful?:
By : Christopher Dutton, MARLA - Area Director - Reside
16 Apr 2024Jennifer I wanted to thank you for being a loyal customer with Beresfords over the years and taking the time to leave such a heart warming review. It was great to read that Cara stood out as a star...
Very efficient and friendly ...
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5 Star Review
By : 'Sarath'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : CM2
28 Mar 2024
People found this helpful0
Very efficient and friendly persons. They make sure to provide us with continuous updates on our viewings and even if one goes unsuccessful, they will be providing us with other suggestions until we find our new place! Will suggest Beresfords to all of them looking for a new... Read Full Review
Comments (1)Was this helpful?:
By : Christopher Dutton, MARLA - Area Director - Reside
16 Apr 2024Sarath Thanks so much for your review. I was thrilled to read that you found our lettings team at Chelmsford to be efficient and friendly throughout your property search. Ensuring you are kept...
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Complaints Procedure
https:\/\/www.beresfords.co.uk\/complaints-procedures\/
Last updated at 2/3/2025, 4:29:01 PM by allAgents
