We found Beresford Adams to be a supportive and proactive agent. They actively sought out prospective purchasers and marketed our property very well. Their communication with us as clients was excellent and we were kept well up to speed with the situation regarding our sale. We found all of the... Read Full Review

I have not singled out any member of staff as I found that all the people I had contact with were very efficient, knowledgeable and helpful. From the initial visit to their office right through to the completion of the sale they made the whole process very easy and kept me informed of progress at... Read Full Review

After completion and before I had collected my keys from Beresford Adams in Colwyn Bay, the estate agent accessed my property and removed post without first asking for my permission. They also lied in writing to me to the effect that the previous owner had taken final electricity readings... Read Full Review

The office was very efficient with dealing with all of my enquiries, Charli especially was fantastic! Everything I asked of her she did or found out and got straight back to me. They were all very kind and helpful. Thank... Read Full Review

We returned to Beresford Adams because we recognised the efforts they had made during our first attempts to sell (before we decided to take the property off the market for a short period). We found Charli Reed (with whom we had most contact) to be friendly, efficient and, when needed, supportive.... Read Full Review

We found Sarah and Zoe very helpful during the purchase period arranging extra viewings etc at short notice and also after completion in helping to sort problems out by contacting the previous owner on our... Read Full Review

The Staff made the whole experience less stressful. Although we encountered some problems Zoe and Sarah were on hand to help resolve the issues. Sarah kept us updated on a regular basis as the purchase progressed, which is more than the Agents acting on our sale did. Based on my experience I... Read Full Review

There is a great attitude at Colwyn Bay branch. The team were always welcoming, whether it was a phone call or personal visit. Regular phone calls to discuss progress were useful, sometimes resulting in 'fine tuning' of the sales details to broaden appeal. Once we got the sale, it was progressed... Read Full Review

Everyone at beresfords were really helpful from the first time we went in to look for a house. They have kept us up to date with everything. We will definitely recommend the branch to others. Thanks for all your... Read Full Review

All the team at Colwyn Bay were immensely helpful and understanding throughout the whole transaction. After some legal issues and an almost 9 month long sale process due to these problems I have no doubt my property would not have sold without the help and assistance from Zoe, Sarah and the team.... Read Full Review

The whole team were brilliant from start to finish. Sarah and Charli were very informative and helpful to chase any delays. All staff very prompt to return emails and calls- Will most definitely be recommending this branch to others and using for any future purchases/ sales. Your help is much... Read Full Review

The service provided by Beresford Adams was professional, helpful and informative. The whole process of buying a house was made easy by the friendly, welcoming staff. They followed up any delays, and constantly kept me informed. Many thanks for making what should be such a stressful procedure such... Read Full Review

We sold our house and bought our new house, even sorted our mortgage Excellent service from start to finish, would recommend them to other... Read Full Review

Generally very good service from Zoe Cunliffe, Sarah Nightingale, Victoria Ainsworth & Charli. However, feedback on progress was slightly lacking until prompted. Having said that, more than happy with the service from Beresford Adams Colwyn Bay... Read Full Review

We were so happy with the service Sarah Leese gave us, throughout the stressful event of selling and buying with many ups and downs from parties involved Sarah was the most professional by keeping on track of everything, contacting us often to inform us on progress and any developments that were... Read Full Review

Zoe and Victoria were outstanding in their communication and attention to detail in every aspect of our journey......... from securing our first visit to the property, to finally exchanging contracts on our purchase ( today 10/06/2015). The level of service, courtesy and expertise we recieved... Read Full Review

Our agent asked if we would mind to leave feed back on what our experience was like dealing with them buying a house. She has been so patience and very helpful dealing with our case. She managed to find us the best deal in our mortgage and helped us buy our house with no complications, the... Read Full Review

This was a protracted sale process; the vendor stayed in the process which is likely to be, in part, due to Sarah's excellent comms. With me, she adopted a good balance throughout between chasing for updates/information and not being... Read Full Review

The agent sorted out several suitable properties for us to view for a but to let . Arranged viewing at suitable times and net us at every property. The agent was very efficient knowledge able.But above all extremely pleasant caring and approachable. Never felt rushed or pressurised. highly... Read Full Review

When we first contacted Beresford Adams to enquire about selling our house we were greeted by friendly staff who booked an appointment. Zoe arrived at the house and took her time explaining everything.I did not feel rushed to make a decision and I could ask as many questions that I wanted, Once we... Read Full Review