• Tufael Chowdhury
    Tufael Chowdhury
  • Jerome Jackson
    Jerome Jackson
  • Moazam Ayub
    Moazam Ayub
  • Matt Blomeley
    Matt Blomeley
Launched in 2009 by directors Lucy Beresford and Craig Wildy, Beresford Residential has grown to become one of the most successful and highly regarded independent estate agents in South London. We specialise in residential sales, lettings and property management and pride ourselves on offering an honest and professional service that is tailored to the needs of each individual client, delivered by friendly, experienced and qualified staff. What sets us apart is that we have a genuine commitment t Read full description...o building long-term relationships and we aim to do that by listening closely to what you want. Furthermore we recognise the importance of regulation within the industry and are members of ARLA (the Association of Residential Lettings Agents), the NAEA (National Association of Estate Agents) and The Property Ombudsman. We are also a 'SAFEagent'. SAFE (Safe Agent Fully Endorsed) is a mark denoting firms that protect landlords and tenants money through a client money protection scheme.
Beresford Residential

73 Mitcham Lane Streatham, London
Greater London
SW16 6LY

02086967900

Feb 25,2017
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Feb 25,2017
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Much appreciated to have Matt help me out. Always available when I had questions and a personable service. My situation with moving out was somewhat stressful but Matt's knowledge and understanding helped the move less stressful than it could of been. All in all I'd recommend Matt to friends and family for his professionalism. Thanks...
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Feb 22,2017
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Feb 22,2017
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This was my first time renting a properly and Jerome and Matt made the process very easy. There was never a 'hard-sell' and I always felt they were always being honest and upfront with me. All of the team are extremely friendly and professional....
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Feb 03,2017
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Feb 03,2017
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Very good service, helpful with the negotiation and always tring to accommodate our requests. Very importantly, showed interest after the let had been agreed and did not simply ignored us afterwards....
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Comment on agent fees
In general I think that agent fees are high but I don't think this is specific to this agent
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Jan 18,2017
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Jan 18,2017
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From the viewing through to completion, the agency and agents were always on hand for feedback and advice. This included being available over the holiday period to provide reassurance when the purchase appeared to be in jeopardy....
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Comment on agent fees
Am a purchaser, so unable to comment.
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Jan 17,2017
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Jan 17,2017
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It has been pleasure to work with Beresford Residential. They have been courteous and efficient at all times. Although I had not dealt with them before, I soon struck up a report with the Branch Manager, Jerome Jackson and I could see that he had the best interests of the Seller at heart throughout the transaction. He was very helpful at all times and always returned calls if he happened to be out. I would have no hesitation in recommending this estate agency and in particular its branch manage...
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Comment on agent fees
The fee seems entirely reasonable.
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Jan 13,2017
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Jan 13,2017
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Now is roughly four years I hired Beresford residential as estate agents for my flat. I have no complaints only good things to say. They manage my flat amazingly. They communicate with me asap (and I am often around the world for work, so it's not that easy), they select very carefully my tenants checking their reference and the property. I'm really happy. I can sleep tight wherever I am knowing that when I will be back for good I'll live in a flat that will again feel like home. Thank you all!...
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Comment on agent fees
They ask the right amount for the services they provide
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Jan 05,2017
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Jan 05,2017
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Jerome was absolutely amazing in coaxing this troubled sale through. Having lost a very good offer due to his mortgage company reducing his LTV Jerome managed to come up with the goods. Another buyer, another offer and another sale agreed. Sadly the buyer's solicitor was so incompetent they had to be changed shortly after instructing as they could not communicate - at all! Sadly for timescales' sake the second wasn't much better so the sale did drag on, but both Jerome and Tufael did an amazing ...
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Comment on agent fees
The fee was more than reasonable and even though they had to do more work is was calculated on sale price, not on the number of phone calls and letters. If only accountants and solicitors could charge a fixed cost...
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Dec 17,2016
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Dec 17,2016
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I found both Jerome and Moazam to be very friendly and helpful. I found the whole process from start to finish very easy and no stress at all. This was down to the professionalism and great customer service provided by both gentlemen. Their approach was very relaxed and I never felt pressured or rushed at any time through out the sales process. Would definitely recommend this estate agent to anyone....
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N/A
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Dec 14,2016
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Dec 14,2016
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I needed a valuation for my unmodernised house along with straight answers to my questions. Jerome and his local knowledge was exactly what I got....
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Dec 08,2016
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Dec 08,2016
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The valuation was carried out by the previous. We did feel that the priced the flat under value as this was pre brexit however choose you due to your commission being low against your competitors. We didn't get as much footfall as our neighbours who were using Beresford but you did find two buyers, which of course is the most important thing. The purchase itself was long winded and quite stressful. Myself and my partner felt as though we were doing everyone's job for them. It eventually ...
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Comment on agent fees
Good - 1% commission
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By: Joseph Laurence
Dec 12, 2016
View all comments (1)
Dear Sam, Thank you for your comment, upon reading your review I was slightly confused as we have not sold a property recently for anyone called Sam, however from the information provided I believe I have now ascertained which property you were selling under a different name to that given for the review. I am glad that we managed to sell your property for you twice, My understanding is that when the first buyer pulled out we found another within 24 hours so that your onward purchase did no ...
Nov 29,2016
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Nov 29,2016
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Both Jerome and Tufael were a pleasure to deal with. They are both extremely knowledgeable and professional, as well as having a friendly demeanour. I would thoroughly recommend both of these agents to anyone needing professional estate agent help....
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Comment on agent fees
The fees were reasonable, and cheaper that some other agencies
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Sep 19,2016
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Sep 19,2016
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I found all the staff members at Beresford Residential very helpful. As a live in landlord Tufael Chowdhury was very accommodating with the type of person I was looking for and I felt that he really took it upon himself to find the right person for me, alway updating me on he's progress. I would highly recommend Beresford Residential for their service and wouldn't hesitate to use them again....
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Comment on agent fees
ok
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Aug 25,2016
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Aug 25,2016
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Was overall satisfied with the level of service and efficiency. Recommended by a friend and would most definitely recommend also....
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Aug 22,2016
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Aug 22,2016
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Really pleased with the service we have received from Beresford. During our property search, Tufael was incredibly helpful and listened to our requirements. He was very pleasant and genuine to deal with during the negotiations stages of getting the property we wanted. The service we've received since has been really efficient and we have been responded to quickly. Thanks Beresford!...
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Aug 22,2016
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Aug 22,2016
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Tufael was extremely helpful in our search for a new flat. He not only really knows his stuff but his friendly, helpful and sincere attitude made what can be a really stressful experience pretty easy. Thanks Tufael!...
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Comment on agent fees
Reasonable.
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Jul 25,2016
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Jul 25,2016
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I just wanted to say how impressed I was with the level of service provided to Fleur and I by Tufael during our search for a property to let in Streatham. He was the first person we contacted on both visits to London and we really valued his advice both on the properties that we saw and the areas that we were looking at moving to. His knowledge of the properties was astounding and we felt that, despite now renting a property through another agent, we would be happy to recommend contacting Tufael...
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Comment on agent fees
Agents' fees are reasonable
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Jun 24,2016
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Jun 24,2016
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Tufael is by far the nicest estate agent I have had the pleasure of dealing with. Always keen to help and with genuine enthusiasm. I would highly recommend him....
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Apr 25,2016
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Apr 25,2016
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Overall Tufael was helpful and friendly throughout the transaction. I was impressed with his honesty and he took away the stress with clear communication between us and the seller. When negotiating I was sent emails with the break down of the market and gave me confidence I was purchasing at a fair price which for me was the highlight of his service in the transaction. This is not an easy thing to do especially with the doubt in the market and for someone who doesn't know streatham well it ...
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Apr 22,2016
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Apr 22,2016
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If it's true that estate agents have a bad name, then Tufael single handedly destroys this perception. He goes above and beyond, nothing is too much trouble. He has helped me endlessly in my search for a property, even assisting me with honest advice on properties that aren't his. This honesty is a rare and highly valued thing in an industry where dodgy pictures and descriptions are still rife. I am hugely thankful for all he has done for me and would not hesitate in recommending him to anyone e...
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Apr 14,2016
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Apr 14,2016
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Working with Beresford Streatham has been an excellent experience. From the purchase of the property through to letting it out the staff have been very professional, consistent and reliable. Their advice and guidance has been on the nail and their excellent knowledge of the market has proven extremely valuable....
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Comment on agent fees
Fees for letting out are reasonable
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Apr 12,2016
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Apr 12,2016
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Very helpful and quick to deal with queries. Clear explanations and worked hard to market my place and find the right tenant....
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Mar 31,2016
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Mar 31,2016
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Both Tufael and Misty worked brilliantly to get our sale through, particularly when our first buyer pulled out and all hands were needed on deck. Thanks to Tufael in particular for keeping us up to speed with developments - his sterling work with Misty got it over the line for us, which we are incredibly grateful for....
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Comment on agent fees
Think these were pretty fair!
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Feb 19,2016
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Feb 19,2016
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I wanted to put Karl in this as well but he seems to be listed under Brixton...anyway thank you so much to Misty and Karl for taking over our tenancy at the end. You have both been brilliant. It was so good to get a quick response from you both....
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Feb 19,2016
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Feb 19,2016
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Misty was fantastic. Excellent communication between myself and the owner, always going above and beyond to help. Now I have my dream flat - thanks to Misty and her colleague at the Brixton branch Deepika Goordin. Thanks to you both for making this the best house hunt ever. Highly recommended A+...
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Jan 13,2016
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Jan 13,2016
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I found Misty's service exceptional. It was a difficult and very stressful sale. I felt that Misty was the one constant that could be relied upon throughout....
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Comment on agent fees
Good
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Jan 12,2016
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Jan 12,2016
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I had a good experience with Beresford after a chance call with Misty Dowson. The team were very friendly and got stuck into finding me a tenant straight away. In fact it didn't take very long for someone to put an offer in and they have since become my new tenant! My only two areas of feedback are: a) I wasn't ever sure which office I was dealing with as sometimes I spoke to Karl in Brixton and sometimes it was Misty in Streatham. b) There was just a bit of lack of communication going on, but t...
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Comment on agent fees
Very Good
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Oct 29,2015
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Oct 29,2015
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Mr tufael chowdhury, was excellent and provided all the required information and also talked us through the process which beresford would take to find the appropriate tenants for the flat. Mr chowdhury kept us up-to date at every stage, and was very accommodating in answering any queries..... Very smooth handover.... Commendable...
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Oct 14,2015
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Oct 14,2015
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From the outset my contact at the agency (Tufael) was accessibile, well-informed and polite. Beresford make house hunting, which has the potential to be labour intensive, stressful and heatbreaking, very smooth, transparent and fast (turn around)....
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Oct 14,2015
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Oct 14,2015
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I originally spoke to Tufael and I found him to be polite and friendly. He reassured me he would find tenants for my property and he brought prospective tenants to the property that same day. I also had dealings with Zara and both Zara and Tufael were friendly and knowledgeable and they made my search for a tenant as stress free as possible. They kept me updated at every step of the way and gave feedback from every viewing. I would highly recommend their services to my friends and family and I w...
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Oct 12,2015
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Oct 12,2015
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I was so happy when Beresfords opened an office in Streatham as i had heard very good reports about their excellent sales ability. I gave them instructions to sell my flat in Eardley Road, then between them Misty and Tufael worked professionally and with much effort to sell my flat which completed within 10 weeks I am now selling another property in the area and will certainly put it in their capable hands....
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Comment on agent fees
Very reasonable
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Oct 02,2015
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Oct 02,2015
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We have only just started to work with Beresford Resedential. So far, they have been great. The agents are very active and work very quickly into getting our properties on the market. Tufael and Darren work well together and work well with us. Paperwork has been up to date and completed sooner than expected. Communication from the Beresford team has been great, we have been kept up to date with possible tenants feedback and any advice they can give us in regards to our properties is kindly appre...
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Comment on agent fees
We are happy with the agreed fees.
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Sep 29,2015
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Sep 29,2015
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Both Tufael and Misty were very helpful through the whole buying process and assisted in a smooth and quick exchange and completion. I shall be using them again for lettings or sales or both...
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Aug 22,2015
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Aug 22,2015
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Very helpful Found the offer process a bit frustrating as I wasn't sure of what was in the flat already in terms of curtains and a Hoover. Were very accommodating for the times we wanted to view which was great....
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Comment on agent fees
Think beresford have high fees and were one of the only estate agents charging to put in an offer which again made the process more stressful
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Aug 15,2015
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Aug 15,2015
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Job well done - found tenants quickly after other estate agencies could't find anyone for months. Friendly guy, very professional....
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Aug 14,2015
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Aug 14,2015
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This was my first time renting in the London property market, and I was incredibly pleased with, and grateful for, the support of Beresford Residential. Tufael was enthusiastic and engaged every step of the way, and was incredibly communicative and supportive - a brilliant agent. Misty, although I had less interaction with her, was the same - really a great team, and one that seemed to genuinely want to help. Their communication and support was such that the first house we saw with them we were ...
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Areas covered
  • SW16
  • Streatham
  • SE27
  • Tooting
  • SW17
  • Furzedown
  • CR4
  • CR7
  • SW12
  • SW18
  • SE19
  • SE26
  • CR7
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
80% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,100
  • Max: £425,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
22 1 14 0 7 1 5 0 4 0
Tufael Chowdhury Tufael Chowdhury
Senior Property Consultant
31 reviews

About Tufael No description set View full profile
Jerome Jackson Jerome Jackson
Branch Manager
13 reviews

About Jerome Jerome has extensive knowledge of South East London; he grew up in East Dulwich and has lived and worked in the area ever since. In April 2016, Jerome joined Beresford Residential as Streatham Branch View full profile
Moazam Ayub Moazam Ayub
Property Consultant
2 reviews

About Moazam No description set View full profile
Matt Blomeley Matt Blomeley
Property Manager
3 reviews

About Matt No description set View full profile

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Last updated at 9:55 AM 09/02/2016 by allAgents

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Last updated at 9:55 AM 09/02/2016 by allAgents

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