• Craig Wildy
    Craig Wildy
  • Lucy Beresford
    Lucy Beresford
  • Misty Dowson
    Misty Dowson
  • Karl Reynolds
    Karl Reynolds
  • Joe Laurence
    Joe Laurence
  • Shirley Wildy
    Shirley Wildy
  • Ryan Enright
    Ryan Enright
  • Chris Waweru
    Chris Waweru
  • Danielle Perry
    Danielle Perry
  • Jenny Harman
    Jenny Harman
  • claim your profile
    Magda Lima
Launched in 2009 by directors Lucy Beresford and Craig Wildy, Beresford Residential has grown to become one of the most successful and highly regarded independent estate agents in South London. We specialise in residential sales, lettings and property management and pride ourselves on offering an honest and professional service that is tailored to the needs of each individual client, delivered by friendly, experienced and qualified staff. What sets us apart is that we have a genuine commitment t Read full description...o building long-term relationships and we aim to do that by listening closely to what you want. Furthermore we recognise the importance of regulation within the industry and are members of ARLA (the Association of Residential Lettings Agents), the NAEA (National Association of Estate Agents) and The Property Ombudsman. We are also a 'SAFEagent'. SAFE (Safe Agent Fully Endorsed) is a mark denoting firms that protect landlords and tenants money through a client money protection scheme.
Beresford Residential

91 Acre Lane London
Greater London
SW2 5TU

020 7326 7450

Nov 30,2016
Minithumbup
By:
Nov 30,2016
Featured Review
0 people found
this helpful
Chris and the team were professional yet friendly and efficient with my time. The properties identified to look at met my requests and the whole process was very straight forward. Thank You....
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Comment on agent fees
Seemed a little high to me but I haven't got any alternatives with which to make a comparison so it may be competitive.
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Nov 30,2016
Minithumbup
By:
Nov 30,2016
Featured Review
0 people found
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Chris managed to get us in to see a flat he knew we'd like before the rush. It allowed us to put an offer down that was accepted. Very happy with the result and with Chris for helping us find a place right for us....
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Comment on agent fees
Reasonable compared to other agencies but still too high
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Nov 29,2016
Minithumbup
By:
Nov 29,2016
Featured Review
0 people found
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Thanks to Chris and Jenny for their expertise and help in finding a flat that suited our needs. Your help is very much appreciated!...
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May 30,2016
Minithumbup
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May 30,2016
Featured Review
0 people found
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Dannielle was really helpful in finding me a rental property. She raised to emails quickly and efficiently and found me a really great flat. She was also really friendly and helpful at all times and I'd definitely recommend her...
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Comment on agent fees
Agents fees are fair, lower than others I've seen in the area
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May 06,2016
Minithumbup
By:
May 06,2016
Featured Review
0 people found
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Dannielle has been fab from start to finish. She knew exactly what we were looking for and despite our first offer not being accepted (not Dannielle's fault), she continued to support our search and managed to secure our new flat. She was really flexible with times and always responded in a timely manner - thanks again Danielle....
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Comment on agent fees
Dannielle was great help and understood our wants and needs. The agency costs seem very high however which is a minor downside.
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Nov 18,2016
Minithumbdown
By:
Nov 18,2016
5 people found
this helpful
Quite simply THE WORST ESTATE AGENCY TEAM I'VE EVER HAD TO DEAL WITH. Incompetency is rife and commonplace in this branch, from the roots all the way up to the branch manager. They are all as bad as each other, willing to cheat, lie and steal to ensure there is an extra £ in their pocket. They have absolutely no regard for the wellbeing of their tenants, or landlords for that matter. In addition to this, they are completely and utterly useless at their jobs. If you are a landlord, DO N...
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By: Joe Laurence
Nov 23, 2016
View all comments (1)
Dear 'DT', I'm sorry to hear that you feel let down by our service. I have looked into the issues you raised and believe that the problem with the keys arose due to the locks on the property being changed without us being notified. Which then lead to us booking contractors that could not gain access. I can assure you that all the contractors we use meet the required standards as per UK legislation and are fully insured. The plumber that attended your property to change the boiler is a mem....
Aug 03,2016
Minithumbdown
By:
Aug 03,2016
2 people found
this helpful
Incompetent and awful communication. Rang about 10 times in one day asking when I would come in to which I gave the same answer each time. Acted on behalf of the landlord and not the tenant at all. Refused to contact the landlord on our behalf and were not allowed to give out their contact details so we had no way of communicating with them until our move-in date. Did not pass on some important information regarding move-in until we had already signed and paid which could have impacted our decis...
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Comment on agent fees
High given the poor service.
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Apr 27,2016
Minithumbup
By:
Apr 27,2016
2 people found
this helpful
Dannielle was amazing throughout the entire process. She was very responsive, sending over relevant properties and arranging viewings right away. She was also very helpful throughout the offer process, ensuring that we had all information and setting us up for success so that we got the flat we wanted :) I would definitely recommend this agent....
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Apr 25,2016
Minithumbup
By:
Apr 25,2016
1 people found
this helpful
I found Karl to be professional, courteous and personable throughout the process. I'd say I'm not the easiest person to deal with and he was patient and good humoured at all times. He managed the process efficiently and kept me informed of things I needed to know. This is clearly a man who knows his job, and a lovely person with it....
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Comment on agent fees
I think letting agent fees are outrageous and Beresfords are in line with everyone else's.
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Apr 25,2016
Minithumbup
By:
Apr 25,2016
1 people found
this helpful
Good service all round. Provided good advise and had a good relationship with Chris throughout the process. Would highly recommend....
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Comment on agent fees
Good
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Apr 08,2016
Minithumbup
By:
Apr 08,2016
0 people found
this helpful
Chris was very helpful and professional, he always kept us in the loop and walked us through the whole process. He listened to what it was we were looking for and called us as soon as it came on the market - we now have had an offer received on our dream property! Thank you thank you!!!!!...
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Comment on agent fees
Worth the money for the service provided
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Mar 18,2016
Minithumbup
By:
Mar 18,2016
0 people found
this helpful
Beresford were excellent in support and advice. I felt at all times that they were up to date on progress and that they were doing all they could to see the sale through....
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Comment on agent fees
Good
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Mar 17,2016
Minithumbup
By:
Mar 17,2016
0 people found
this helpful
Both Chris and Dannielle were very helpful in my house search and were not pushy in anyway. When it came to putting in an offer, Dannielle was very quick and clear with what needed to be completed....
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Comment on agent fees
They are not the worst, but not the best. I was initially told they are ‚£150 per tenant, but was not told about the fixed tenancy set up fee of ‚£150.
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Mar 16,2016
Minithumbup
By:
Mar 16,2016
0 people found
this helpful
Offers via e-mail fit all to my requests and any viewing was short dated, uncomplicated and in the end I've got the flat I liked the most. A plus for being very honest with me and for not trying to roll any s*** in glitter!...
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Comment on agent fees
Good fee compared to what I have seen before in this area.
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Mar 11,2016
Minithumbup
By:
Mar 11,2016
0 people found
this helpful
Really polite, helpful and friendly. Took time to explain the market to us and how it works, what to local area was like etc and explained their pro-active approach and checked I was happy with that kind of communication. Rare....
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Comment on agent fees
Average I guess
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Mar 11,2016
Minithumbup
By:
Mar 11,2016
0 people found
this helpful
Dannielle was really prompt and kept us informed at all times. Her knowledge of the property was very good and she was available to answer any questions we had....
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Mar 10,2016
Minithumbup
By:
Mar 10,2016
1 people found
this helpful
Karl has offered an extremely efficient and effective service in both managing the transfer of my property to Beresford's management from the old supplier, and the recent management of boiler and heating issues and I am extremely grateful to him for his service....
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Mar 10,2016
Minithumbup
By:
Mar 10,2016
0 people found
this helpful
good overall service responsive to all queries and helpful. only issue was no access to outside space. would recommend to a friend....
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Mar 04,2016
Minithumbup
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Mar 04,2016
0 people found
this helpful
I was very impressed with the level of service I received from both members of staff, they were extremely accommodating regarding the time I wanted to view the flat. When I emailed to make my offer I received a call straight away and the ball rolled from there. They were able to answer all the questions I asked without hesitation. Very impressed so far with the service....
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Mar 02,2016
Minithumbup
By:
Mar 02,2016
0 people found
this helpful
I had a great experience working with Chris. He was courteous, professional and provided all the information I needed. I was very satisfied with the experience and would recommend this agent....
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Comment on agent fees
As far as I know they are in line with the market.
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Mar 02,2016
Minithumbup
By:
Mar 02,2016
0 people found
this helpful
always have a great service , the last flat was let in 3 days , very happy with this branch , would recommend...
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Comment on agent fees
would prefer them to be less but think overall its good value
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Mar 01,2016
Minithumbup
By:
Mar 01,2016
0 people found
this helpful
Chris and Danielle were both incredibly helpful in finding us a flat! We were regularly updated on properties suiting our requirements, and received very quick responses from both whenever we had queries. Danielle was very friendly and honest, and was happy to let us take as much time as we wanted during our viewings, answering all of our questions about the properties. Chris was extremely helpful and knowledgeable when it came to making an offer on our desired property, and also thoughtfully of...
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Feb 22,2016
Minithumbup
By:
Feb 22,2016
1 people found
this helpful
I was very happy with the service I received from Sam. He was friendly and informative and gave us the space to make a decision. When we decided to make an offer he was very good at explaining the process of placing an offer and what we should expect following that....
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Comment on agent fees
Having previously used a private landlord and therefore new to agents fees I would say they seem quite good.
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Feb 22,2016
Minithumbup
By:
Feb 22,2016
0 people found
this helpful
Talked to Sam on the phone and Danielle showed us around the property. Both were super friendly and helpful. Very quick to answer questions, phone calls and texts. We had a few questions about the property and Danielle had the answers in half an hour. Sam was quick to book us a viewing at our preferred time....
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Comment on agent fees
As expected
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Feb 10,2016
Minithumbup
By:
Feb 10,2016
0 people found
this helpful
Danielle was very helpful throughout the whole process. Although we didn't get the first property we put an offer in on she was brilliant at finding us more to look at and has now found us a fantastic place! The flat is great and it really met the demands of what we wanted. Thank you Danielle!...
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Feb 10,2016
Minithumbup
By:
Feb 10,2016
0 people found
this helpful
Danielle was absolutely fantastic. She was very efficient in organising our viewings and only showed us properties that complied with our requirements (i.e. no time was wasted on either side). She was very organised and helpful with putting our offers in and was an absolute delight to work with. We are very grateful to her!...
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Comment on agent fees
Fair
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Feb 08,2016
Minithumbup
By:
Feb 08,2016
0 people found
this helpful
Can't recommend these guys enough. They gave us really helpful advice and we could tell they did their very best to get us a good deal. The whole experience was really easy and quick. Thank you!!!...
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Comment on agent fees
Under what we had been quoted by other agents.
Was this helpful? Yes
Feb 05,2016
Minithumbup
By:
Feb 05,2016
0 people found
this helpful
Chris and Joe both really looked after us, and went above and beyond what we every expected from an agent. Very personal and we really felt like they made us a priority. Chris found us a perfect property for our requirements. Can't recommend them enough. Many thanks, Sean...
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Comment on agent fees
Perfectly reasonable.
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Feb 05,2016
Minithumbup
By:
Feb 05,2016
0 people found
this helpful
Thank you for helping us find and secure our perfect rental property! Chris from Beresford was amazing - so dedicated, hard working and driven to help us find our perfect place. After taking down our requirements, he proceeded to find the perfect property which amazingly fitted all of our requirements. He did everything he could to assist in the process - he ensured we viewed the property asap, proceeded to guide us round it thoroughly and explained the process very clearly. I was impressed by B...
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Comment on agent fees
The fees seem a tiny bit higher than some other agents but worth it for the excellent service
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Feb 03,2016
Minithumbup
By:
Feb 03,2016
0 people found
this helpful
We have been really happy with the service we have received from Karl, even during extremely busy periods for Beresford....
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Comment on agent fees
The fees seem fair and competitive.
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Jan 27,2016
Minithumbup
By:
Jan 27,2016
0 people found
this helpful
Dannielle was great, she took the time to understand what we wanted in a property and once she had a property that she knew would suit she had amazing perseverance to arrange a viewing....
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Jan 18,2016
Minithumbup
By:
Jan 18,2016
1 people found
this helpful
Prompt, Informative and Capable were the three words I would use. Sam responded quickly and clearly to my requests, most of which fell outside of standard working hours. Thanks for the help!...
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Comment on agent fees
High - but considering it is Central London, not too bad.
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Jan 14,2016
Minithumbup
By:
Jan 14,2016
1 people found
this helpful
Fantastic! I have never had such an easy and honest interaction with realtors in my life. Moving into the country was made easier by the lovely staff of the 91 Acre Lane Beresford Residential office who gave us honest advice and help through every step. With days full of viewings and meeting with other agents we were thankful to have met with such a professional team! Thank you guys! It really made a difference for us!...
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Comment on agent fees
On par or cheaper than others we contacted...and we contacted a lot! Definitely not an issue.
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Jan 12,2016
Minithumbup
By:
Jan 12,2016
1 people found
this helpful
Very smooth process throughout with Beresford - helpful and informative from the outset. Would definitely recommend to any friends looking to buy....
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Jan 12,2016
Minithumbup
By:
Jan 12,2016
1 people found
this helpful
I have been absolutely delighted with the service from Beresford Residential so far. My family and I decided that Sam was probably the nicest estate agent we had ever met (apart from my brother who is also not too bad!). Sam was honest, empathetic, keen to help and find answers to our questions, and he was supportive through a process that is of course very emotional. Joe also stepped in with a great solicitor recommendation and really helpful advice about the vendor's expectations that enabled...
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Comment on agent fees
N/A
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Areas covered
  • SW2
  • SE17 SE15 SE24
  • SW4
  • SE27 SE22 SE21 SE27
  • SW11
  • Brixton, Clapham, Stockwell
  • SW8
  • SW9
  • SW16
  • SW12
  • SW18
  • SW17
  • SE11
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 71% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £22,000
  • Max: £855,050

Letting
  • Min: £0
  • Max: £0

NAEA ARLA DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
75 2 76 7 19 0 15 2 10 4
Craig Wildy Craig Wildy
Director
25 reviews

About Craig Craig grew up in West Sussex and moved to London to embark on a joint honours degree in Business Studies and Sports Science, with a focus on law and accounting. After a short spell working in the acco View full profile
Lucy Beresford Lucy Beresford
Director
16 reviews

About Lucy No description set View full profile
Misty Dowson Misty Dowson
Branch Manager
29 reviews

About Misty No description set View full profile
Karl Reynolds Karl Reynolds
Senior Property Manager
26 reviews

About Karl No description set View full profile
Joe Laurence Joe Laurence
Area Manager
41 reviews

About Joe Joe joined Beresford Residential as a Property Consultant in 2012 after having spent two years working in financial sales in the City of London. He quickly progressed through the ranks and in 2014 was View full profile
Shirley Wildy Shirley Wildy
Client Accounts Manager
14 reviews

About Shirley No description set View full profile
Ryan Enright Ryan Enright
Branch Manager
33 reviews

About Ryan No description set View full profile
Chris Waweru Chris Waweru
Property Consultant
25 reviews

About Chris No description set View full profile
Danielle Perry Danielle Perry
Property Consultant
22 reviews

About Danielle No description set View full profile
Jenny Harman Jenny Harman
Property Consultant
1 reviews

About Jenny No description set View full profile
Magda Lima - upload your photo Magda Lima
1 reviews

About Magda No description set View full profile

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Last updated at 9:51 AM 09/02/2016 by allAgents

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Last updated at 9:51 AM 09/02/2016 by allAgents

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