• Craig Wildy
    Craig Wildy
  • Lucy Beresford
    Lucy Beresford
  • Misty Dowson
    Misty Dowson
  • Karl Reynolds
    Karl Reynolds
  • Joe Laurence
    Joe Laurence
  • Ryan Enright
    Ryan Enright
  • Chris Waweru
    Chris Waweru
  • Samer Singh Daula
    Samer Singh Daula
  • Andrez Estivariz
    Andrez Estivariz
  • Angelo Tormena
    Angelo Tormena
Launched in 2009 by directors Lucy Beresford and Craig Wildy, Beresford Residential has grown to become one of the most successful and highly regarded independent estate agents in South London. We specialise in residential sales, lettings and property management and pride ourselves on offering an honest and professional service that is tailored to the needs of each individual client, delivered by friendly, experienced and qualified staff. What sets us apart is that we have a genuine commitment t Read full description...o building long-term relationships and we aim to do that by listening closely to what you want. Furthermore we recognise the importance of regulation within the industry and are members of ARLA (the Association of Residential Lettings Agents), the NAEA (National Association of Estate Agents) and The Property Ombudsman. We are also a 'SAFEagent'. SAFE (Safe Agent Fully Endorsed) is a mark denoting firms that protect landlords and tenants money through a client money protection scheme.
Beresford Residential

91 Acre Lane London
Greater London
SW2 5TU

020 7326 7450
Sep 20,2017
Minithumbdown
Karl Reynolds
By: 'Will'
Sep 20,2017
0 people found
this helpful
The service towards myself and friends by Beresford Residential has been generally slow and quite poor throughout our tenancy. In fairness to Beresford, any problems with the flat were addressed in a reasonable time frame and professionally. Our main annoyance was the inventory process. When this was first completed as we moved into the flat, the inventory was completely wrong with pictures that did not represent the flat in anyway. We had to send a two page document back with all the errors wh...
read full review
Comment on agent fees
Poor since they inflated them by 25% in the space of 1 year.
Was this helpful? Yes
Sep 19,2017
Minithumbup
Chris Waweru
By: 'Matthieu'
Sep 19,2017
0 people found
this helpful
Chris did a great job of listening to our demands, and showed us only very high standard flats. I really enjoyed his honesty....
read full review
Was this helpful? Yes
Sep 13,2017
Minithumbup
Chris Waweru
By: 'Sophie'
Sep 13,2017
0 people found
this helpful
Chris was a great help with our flat search. He was always really quick at getting back to me with viewings and enquiries and we really valued his advice. Thanks Chris! Would highly recommend!...
read full review
Comment on agent fees
The fees seem extreme, especially as we are current tenants through Beresford and have gone through the referencing process with them already
Was this helpful? Yes
Sep 07,2017
Minithumbup
Chris Waweru
By: 'Matt'
Sep 07,2017
0 people found
this helpful
Cheerful and charismatic, put our minds at rest with great advice and immediate support. Was eager to help, making the process as easy as possible for us....
read full review
Was this helpful? Yes
Aug 21,2017
Minithumbup
Chris Waweru
By: 'Ryan'
Aug 21,2017
0 people found
this helpful
Chris was refreshing when it came to estate agents. He was no nonsense and showed us a selection of properties that fulfilled our criteria, without the usual plastic salesmanship. We managed to sign for a place that evening, I was impressed with how fluid and quick the whole process was....
read full review
Was this helpful? Yes
Aug 14,2017
Minithumbup
Chris Waweru
By: 'Ben'
Aug 14,2017
0 people found
this helpful
Our experience with Beresford was brilliant. Chris was great and his knowledge of Brixton was really helpful when we went for our viewings....
read full review
Comment on agent fees
Easily the best agent fees we've encountered
Was this helpful? Yes
Aug 14,2017
Minithumbup
Angelo Tormena
By: 'RLD'
Aug 14,2017
0 people found
this helpful
Angelo was friendly, professional and efficient. He took some beautiful photos of my flat, which resulted in finding tenants within just a few days of it going on the market....
read full review
Was this helpful? Yes
Aug 11,2017
Minithumbup
Chris Waweru
By: 'Molly'
Aug 11,2017
0 people found
this helpful
Chris showed us four properties and we chose one of them! He was friendly and knowledgable throughout without being pushy. I would definitely recommend him to other people....
read full review
Comment on agent fees
Standard for this type of property.
Was this helpful? Yes
Aug 10,2017
Minithumbup
Chris Waweru
Samer Singh Daula
By: 'Samuel O'
Aug 10,2017
0 people found
this helpful
I thought Chris and Samer were both very efficient and effective at theit jobs. We're both very knowledgeable and thorough in regards to the property and above all very polite and friendly. It was a pleasure doing business with them....
read full review
Was this helpful? Yes
Aug 10,2017
Minithumbup
Chris Waweru
Samer Singh Daula
By: 'Samuel O'
Aug 10,2017
0 people found
this helpful
I thought Chris and Samer were both very efficient and effective at theit jobs. We're both very knowledgeable and thorough in regards to the property and above all very polite and friendly. It was a pleasure doing business with them....
read full review
Was this helpful? Yes
Aug 10,2017
Minithumbup
Chris Waweru
Samer Singh Daula
By: 'Samuel O'
Aug 10,2017
0 people found
this helpful
I thought Chris and Samer were both very efficient and effective at theit jobs. We're both very knowledgeable and thorough in regards to the property and above all very polite and friendly. It was a pleasure doing business with them....
read full review
Was this helpful? Yes
Aug 03,2017
Minithumbup
Chris Waweru
By: 'Rhys and Nat'
Aug 03,2017
0 people found
this helpful
Chris was able to find a property that fitted the criteria quickly and efficiently! He sent us links to numerous properties that would appeal to us on a regular basis and found us the property we will be renting! Thanks...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jul 28,2017
Minithumbup
Chris Waweru
By: 'Ashleigh Hyslop'
Jul 28,2017
0 people found
this helpful
Chris was really helpful. We had a total of 4 viewings with him and at each property he could answer all of the questions we had about the property/tenancy. He also gave us info about local surroundings and was honest about distances to transport links. Very helpful....
read full review
Comment on agent fees
Fees seem to be about the same as other agents.
Was this helpful? Yes
Jul 20,2017
Minithumbup
Chris Waweru
By: 'JonathanC'
Jul 20,2017
0 people found
this helpful
Chris is a top man. Very professional, ascertive and confident. It was a pleasure to have him show my girlfriend and I around the preoperty. We had a great conversation about the porperty and location and also our interests. I would highly recommend Chris and furthermore would not hesitate to have him manage a property for me if the occasion arose. He is a credit to the team and to the company and sets a great example for those to follow....
read full review
Comment on agent fees
The fee's are what they are. I follow the news etc and know the fee's are soon to be a thing of the past.
Was this helpful? Yes
Jul 14,2017
Minithumbup
Chris Waweru
By: 'OBrown'
Jul 14,2017
0 people found
this helpful
Chris showed us 4 properties, 1 more than we were expecting and was very understanding in terms of our price range, requirements and location needs. Offered pertinent advise on negotiating terms of contract and rent with the property owner and was there almost 24/7 with updates on the offer processes. Very professional, good adviser and got us a nice flat. Cheers!...
read full review
Comment on agent fees
Reasonable for London.
Was this helpful? Yes
Jul 06,2017
Minithumbup
Chris Waweru
By: 'E+M'
Jul 06,2017
0 people found
this helpful
Chris was incredibly helpful and not pushy at all. His calm demeanour and accurate assessment of our needs helped us find a place quickly. Would actually recommend him to friends who are looking to settle in the area....
read full review
Was this helpful? Yes
Jul 03,2017
Minithumbup
Chris Waweru
By: 'Michael'
Jul 03,2017
0 people found
this helpful
Really helpful, very responsive and to the point - from enquiry to deposit in a couple of hours! very highly recommended...
read full review
Was this helpful? Yes
Jul 02,2017
Minithumbup
Chris Waweru
By: 'Johanna'
Jul 02,2017
0 people found
this helpful
Chris was very good, he helped us get the perfect place for us. He understood exactly what we wanted so when a property like that came on the market he rang immediately and negotiated an early viewing so we were able to get the first bid. Would definitely recommend Chris and Beresford in general....
read full review
Comment on agent fees
Fairly high but good compared to a lot of London Agents.
Was this helpful? Yes
Jun 30,2017
Minithumbup
Chris Waweru
By: 'Househunter'
Jun 30,2017
0 people found
this helpful
Chris was very friendly and very helpful. He made the process of applying and being accepted for the flat quick and easy....
read full review
Was this helpful? Yes
Jun 20,2017
Minithumbdown
By: 'James O'Connor'
Jun 20,2017
0 people found
this helpful
I was a tenant with Beresfords for three years. My final experience has left us with a sour taste in our mouth. Having always had a positive relationship with Joe Casey. Our last property we had been left down by our landlord with regards to cleanliness of the property on move in and other issues with the property which were promised prior to check in. Following our move in we had discussions with Beresfords about our concerns on the quality of the check in of the property and a list of all ...
read full review
Attachments
Was this helpful? Yes
By: James
Jun 21, 2017
View all comments (2)
Good evening Joe I am disappointed that the sole blame for our experience is being directed towards the landlord. You have a responsibility to your tenants who do pay a fee for your services to ensure that Landlords that advertise under your name are to the same high standard you set across the company. I did refrain from mentioning other aspects of our experience with you and provided my direct telephone line so you could contact me directly. We had agreed to extend our move out dat ...
Jun 08,2017
Minithumbup
Chris Waweru
Ryan Enright
By: 'Edgar'
Jun 08,2017
0 people found
this helpful
Chris & Ryan have both been really helpful, nice and thorough from the very beginning. They gave great advice to get the best possible deal and managed to get our offer to be accepted in just a few hours - which was incredible. They are very reactive which is much appreciated! Thanks a mil to them....
read full review
Comment on agent fees
The renewal fees are a bit high but the deal we got is great so we can't complain about the service
Was this helpful? Yes
Jun 08,2017
Minithumbup
Chris Waweru
By: 'Molly d'Aguilar'
Jun 08,2017
0 people found
this helpful
Chris went out of his way to help us get our perfect flat. He kept me up to date throughout the whole process, as I was not in London at the time, and made sure we knew exactly what to do. Really helpful thank you, I would highly recommend Chris as an agent!...
read full review
Comment on agent fees
good
Was this helpful? Yes
Jun 08,2017
Minithumbup
Chris Waweru
By: 'Celine'
Jun 08,2017
0 people found
this helpful
Chris was extremely helpful and went above and beyond what he was expected to do to help Molly and I secure the flat we wanted, especially because Molly is in Paris making things a lot trickier. He stayed after hours in order to receive paperwork and arranged to meet me in his spare time due to my working hours on that day. I would highly recommend him and I think he is a credit to your company....
read full review
Was this helpful? Yes
Jun 05,2017
Minithumbdown
Samer Singh Daula
By: 'An Extremely Angry Landlord'
Jun 05,2017
1 people found
this helpful
Honestly, the worst letting agents I have ever had the misfortune to deal with. They withheld information from the tenant that I had specifically asked them to provide. They fail at every occasion to provide clear and timely communication and refuse to take any responsibility for their multiple mistakes. One of which was that they posted the property keys into a secure postbox which they then tried to foce open, thereby rendering the box useless. Too cheap to call out a locksmith to fix it. In...
read full review
Was this helpful? Yes
By: Joseph Laurence
Jun 05, 2017
View all comments (1)
Dear Landlord, Thank you for your feedback, I apologise if you feel that communication has been lacking throughout the process of letting your property and will certainly speak to the staff members you have mentioned regarding this. As discussed earlier today on the telephone I personally planned to visit your property this afternoon to meet the tenant and hopefully rectify address the post box situation. I can now confirm I have done this and it seemed to me as if the postbox had been ben ...
May 31,2017
Minithumbup
Chris Waweru
By: 'Caglar Ari'
May 31,2017
0 people found
this helpful
Chris has been outstanding. He knew exactly what I was looking for and was extremely quick in helping me get the property i liked. Great Guy....
read full review
Was this helpful? Yes
May 30,2017
Minithumbup
Chris Waweru
By: 'Emilie'
May 30,2017
0 people found
this helpful
Chris was friendly and gave excellent advice. He was vers hepfull and efficient, showing real professionnalism. He helped us throughout the whole process....
read full review
Comment on agent fees
Reasonnable
Was this helpful? Yes
May 26,2017
Minithumbup
Chris Waweru
By: 'M'
May 26,2017
0 people found
this helpful
Chris was a great help. The 2 houses we saw were exactly what we had asked to see. By far the best agent we had seen since starting to look for a new property....
read full review
Was this helpful? Yes
May 16,2017
Minithumbdown
Dannielle Perry
By: 'Chris'
May 16,2017
0 people found
this helpful
If no stars was an option I would choose that! I have just signed a lease on a property that the landlord intends to move back into while on a short work assignment overseas. After several week of discussions, correspondence, contracts and negotiations the lease was signed last week for a tenancy commencement next week. Then I found out today that the landlord intends to move back in after six months. I would, quite reasonably, expect to be told this before I even spent the time viewing the pr...
read full review
Comment on agent fees
I requested that the agent waive their fees as I will be incurring fees again in the next six months or so primarily because of their choice to omit critical information about the landlords intentions. THEY DECLINED!
Was this helpful? Yes
May 15,2017
Minithumbup
Chris Waweru
By: 'Giuseppe'
May 15,2017
0 people found
this helpful
Great service, very professional, he sorted everything out for us found the way to make us happy finding the perfect flat already at the 2nd viewing...
read full review
Was this helpful? Yes
May 12,2017
Minithumbup
Karl Reynolds
Misty Dowson
By: 'VMoran'
May 12,2017
0 people found
this helpful
Keen, thorough, accomplished overall Completing referencing and sign up was to the wire but done Some junior staff require additional training to match service and responsiveness of senior team Issue with supplier leaving flat door wide open overnight - unacceptable...
read full review
Comment on agent fees
Acceptable
Was this helpful? Yes
Areas covered
  • SW2
  • SE17 SE15 SE24
  • SW4
  • SE27 SE22 SE21 SE27
  • SW11
  • Brixton, Clapham, Stockwell
  • SW8
  • SW9
  • SW16
  • SW12
  • SW18
  • SW17
  • SE11
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
83% customers were satisfied with fees 77% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £22,000
  • Max: £855,050

Letting
  • Min: £0
  • Max: £0

NAEA ARLA DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
78 4 126 11 20 0 16 2 12 4
Craig Wildy Craig Wildy
Director
25 reviews

About Craig Craig grew up in West Sussex and moved to London to embark on a joint honours degree in Business Studies and Sports Science, with a focus on law and accounting. After a short spell working in the acco View full profile
Lucy Beresford Lucy Beresford
Director
16 reviews

About Lucy No description set View full profile
Misty Dowson Misty Dowson
Branch Manager
32 reviews

About Misty No description set View full profile
Karl Reynolds Karl Reynolds
Senior Property Manager
28 reviews

About Karl No description set View full profile
Joe Laurence Joe Laurence
Area Manager
41 reviews

About Joe Joe joined Beresford Residential as a Property Consultant in 2012 after having spent two years working in financial sales in the City of London. He quickly progressed through the ranks and in 2014 was View full profile
Ryan Enright Ryan Enright
Branch Manager
37 reviews

About Ryan No description set View full profile
Chris Waweru Chris Waweru
Property Consultant
66 reviews

About Chris Chris grew up in South East London around Peckham and Dulwich and currently lives in Sydenham. Before deciding to become an estate agent, Chris worked in finance for a bank but found that the routine View full profile
Samer Singh Daula Samer Singh Daula
Branch Manager
7 reviews

About Samer Samer joined Beresford Residential as Branch Manager in February 2017. If you'd like to find out more about Samer, you can visit his profile page on our website: http://www.beresfordresidential.c View full profile
Andrez Estivariz Andrez Estivariz
Property Consultant
0 reviews

About Andrez No description set View full profile
Angelo Tormena Angelo Tormena
In-house Photographer
1 reviews

About Angelo No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Please contact the branch for details
Last updated at 9:51 AM 09/02/2016 by allAgents

Complaints Procedure

Please contact the branch for details
Last updated at 9:51 AM 09/02/2016 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



.

Find the Best Agent to
Buy, Sell or Rent Property