• Craig Wildy
    Craig Wildy
  • Lucy Beresford
    Lucy Beresford
  • Misty Dowson
    Misty Dowson
  • Karl Reynolds
    Karl Reynolds
  • Joe Laurence
    Joe Laurence
  • Shirley Wildy
    Shirley Wildy
  • Ryan Enright
    Ryan Enright
  • Chris Waweru
    Chris Waweru
  • Danielle Perry
    Danielle Perry
  • Jenny Harman
    Jenny Harman
Launched in 2009 by directors Lucy Beresford and Craig Wildy, Beresford Residential has grown to become one of the most successful and highly regarded independent estate agents in South London. We specialise in residential sales, lettings and property management and pride ourselves on offering an honest and professional service that is tailored to the needs of each individual client, delivered by friendly, experienced and qualified staff. What sets us apart is that we have a genuine commitment t Read full description...o building long-term relationships and we aim to do that by listening closely to what you want. Furthermore we recognise the importance of regulation within the industry and are members of ARLA (the Association of Residential Lettings Agents), the NAEA (National Association of Estate Agents) and The Property Ombudsman. We are also a 'SAFEagent'. SAFE (Safe Agent Fully Endorsed) is a mark denoting firms that protect landlords and tenants money through a client money protection scheme.
Beresford Residential

91 Acre Lane London
Greater London
SW2 5TU

020 7326 7450

Mar 22,2017
Minithumbdown
By:
Mar 22,2017
0 people found
this helpful
Very helpful, efficient and quick in finding solid tenants. Able to help out with Gas Safe Certificate and contracts quickly....
read full review
Comment on agent fees
Very competitive fees
Was this helpful? Yes
Mar 16,2017
Minithumbup
By:
Mar 16,2017
1 people found
this helpful
Chris was so quick in getting us into a property that he knew we would love. We went for it straight away and couldn't be happier with it. He knew exactly what we were looking for, inside our budget and kept us completely up to date with the landlord's thoughts post offer. Very happy :)...
read full review
Comment on agent fees
The fees are London fees but not unreasonable, definitely competitive.
Was this helpful? Yes
Mar 16,2017
Minithumbup
By:
Mar 16,2017
0 people found
this helpful
My house sale was negotiated and carefully managed from start to finish by the highly professional sales manager Misty Dowson....
read full review
Comment on agent fees
good
Was this helpful? Yes
Mar 09,2017
Minithumbup
By:
Mar 09,2017
0 people found
this helpful
Chris was extremely helpful and stuck with us throughout the whole process. and eventually helped us find the property of our dreams. I would highly recommend Chris to anyone looking for a house....
read full review
Was this helpful? Yes
Mar 07,2017
Minithumbup
By:
Mar 07,2017
1 people found
this helpful
Chris was great throughout our process with Beresford. He found the property we liked and listened to our opinions. Arrived to our appointment even though he was in pain from the dentist and was friendly and helpful throughout. He was also very speedy sending through the offer letter. Would use him again in an instant - Lovely guy....
read full review
Comment on agent fees
Outrageous fees - administration on the contracts etc was basic and sometimes wrong
Was this helpful? Yes
Mar 03,2017
Minithumbup
By:
Mar 03,2017
3 people found
this helpful
Chris was positive, proactive and great guy to have onside. I must apologise myself for calling and texting him at all hours regarding the flat search process, however he was very accommodating and helpful. Thank you Chris...
read full review
Was this helpful? Yes
Mar 02,2017
Minithumbup
By:
Mar 02,2017
2 people found
this helpful
Chris was fantastic at helping us secure our new flat in Stockwell. after some initial disappointment in our search, Chris showed us two great properties that were spot on what we were after. Thanks Chris!...
read full review
Was this helpful? Yes
Mar 01,2017
Minithumbup
By:
Mar 01,2017
0 people found
this helpful
Dannielle was fantastic with helping us find a flat and put in an offer. She kept in touch with updates through the process and helped us secure a flat! Thank you!...
read full review
Was this helpful? Yes
Mar 01,2017
Minithumbup
By:
Mar 01,2017
2 people found
this helpful
Chris was fantastic. Very transparent with everything and helped us find the property very quickly. He friendly personality and positive attitude to helping both the clients and customers is awesome....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Feb 27,2017
Minithumbup
By:
Feb 27,2017
2 people found
this helpful
Chris was great from first contact; never pushy, understood what we wanted, showed us flats which matched our search, guided us through the process of submitting an offer and explaining what happens next. Communication was great and Chris was professional throughout . It really doe make a difference when the agent knows the property they're marketing!...
read full review
Comment on agent fees
Fees are inline with other agents
Was this helpful? Yes
Feb 21,2017
Minithumbup
By:
Feb 21,2017
2 people found
this helpful
Both Danielle and Chris at the Brixton branch were very helpful. Chris gave notice to me of other properties in the area that may be interesting to me after the first property I saw wasn't quite right. Danielle was happy to show me around the second viewing at very short notice....
read full review
Comment on agent fees
Initial fees are OK but additional fees for extending tenancy etc look quite high
Was this helpful? Yes
Feb 21,2017
Minithumbup
By:
Feb 21,2017
0 people found
this helpful
I think Danielle is lovely to deal with, very helpful and supportive. I'd very happily return to Danielle as she was great throughout our purchase...
read full review
Comment on agent fees
unknown (I was buying)
Was this helpful? Yes
Feb 09,2017
Minithumbup
By:
Feb 09,2017
0 people found
this helpful
Dannielle showed us around two properties and was a very patient and informative agent. She has since helped us find our perfect house and I am certain that without her help, in convincing the landlord to accept our offer, we would still be on the house hunt. She has been very quick to respond to any communication and I cannot fault her for anything. Thank you for all your help and best of luck for the future....
read full review
Comment on agent fees
Transparent and reasonable fees.
Was this helpful? Yes
Feb 08,2017
Minithumbdown
By:
Feb 08,2017
0 people found
this helpful
Worst estate agency I have ever had to deal with. Firstly, when we moved in we had things written in the contract that legally should have been completed and NOTHING had been done. It took over 2 months and many many phone calls for the list to be completed. After speaking with Joe Casey about the situation the answer I got was...why don't you move out? You clearly don't like the property. No I do like the property I just want the fixtures and fittings to be done as agreed in the contract (one o...
read full review
Was this helpful? Yes
Feb 03,2017
Minithumbup
By:
Feb 03,2017
0 people found
this helpful
Danielle was super friendly and very knowledgeable on the properties. She answered all email queries promptly and efficiently which made the whole process a lot easier!...
read full review
Was this helpful? Yes
Jan 27,2017
Minithumbup
By:
Jan 27,2017
1 people found
this helpful
It was a really pleasure to deal with the guys at Beresford Residential. Great communication and co-ordination. They were knowledge about the property and organised viewings (and second viewings) really efficiently. I look forward to a continued relationship...
read full review
Comment on agent fees
Agents fees are in line with market expectations!
Was this helpful? Yes
Jan 27,2017
Minithumbup
By:
Jan 27,2017
3 people found
this helpful
Dannielle was really helpful and friendly from the start, keeping us in the loop with prospective properties and answering our questions quickly....
read full review
Was this helpful? Yes
Jan 26,2017
Minithumbup
By:
Jan 26,2017
3 people found
this helpful
Chris is a great agent. He works very quickly and is always responsive to texts, calls and emails. He fought on our behalf to get a great deal which both landlord and tenant was satisfied with, plus the property was a real gem. I would thoroughly recommend using the services of Chris, and Beresford as a whole, for all of your real estate needs....
read full review
Was this helpful? Yes
Jan 26,2017
Minithumbup
By:
Jan 26,2017
3 people found
this helpful
Both very knowledgable, honest and helpful agents. Enjoyed meeting them and using their professional services. Helped me during a tough and stressful experience....
read full review
Comment on agent fees
Expected
Was this helpful? Yes
Jan 25,2017
Minithumbup
By:
Jan 25,2017
2 people found
this helpful
Very positive experience all round. Dannielle and Chris did a great job of understanding my requirements and ensured I didn't miss any short notice opportunities. Thanks....
read full review
Comment on agent fees
Very reasonable.
Was this helpful? Yes
Jan 24,2017
Minithumbup
By:
Jan 24,2017
1 people found
this helpful
I walked into branch on a Wednesday evening at about 6 pm. by 7 pm I have a viewing set up for 7:30 pm that evening. I went along and loved the property but without my housemate having had a chance to look at was uncomfortable about making an offer. she totally understood and didn't put any pressure on me. A few days later she called about the property we eventually secured. when we were late for the viewing because of the tube strike she waited in the cold for us and managed landlady. through t...
read full review
Comment on agent fees
fine
Was this helpful? Yes
Jan 24,2017
Minithumbup
By:
Jan 24,2017
1 people found
this helpful
Dannielle was really friendly and helpful. Quick to respond to the millions of questions we had & feel she went the extra mile. Had a really good experience through her (we got our dream flat!) & wouldn't hesitate to recommend to any one else with their property search. We did have one issue as the flat was described as furnished & on the tenancy application it stated 2 beds but were told after our offer was accepted that we would have to buy one ourselves. However, we have been p...
read full review
Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
2 people found
this helpful
Chris was helpful and very relaxed. He shouldn't have been in work due to a tooth problem but he met us at 7:30pm and showed us round the property. I've had several horror stories with most real estate agents but Beresford are really helpful and easy to work with. Cheers....
read full review
Comment on agent fees
Not sure why we need 150 fee then 150 per person on top of that.
Was this helpful? Yes
Nov 30,2016
Minithumbup
By:
Nov 30,2016
2 people found
this helpful
Chris and the team were professional yet friendly and efficient with my time. The properties identified to look at met my requests and the whole process was very straight forward. Thank You....
read full review
Comment on agent fees
Seemed a little high to me but I haven't got any alternatives with which to make a comparison so it may be competitive.
Was this helpful? Yes
Nov 30,2016
Minithumbup
By:
Nov 30,2016
2 people found
this helpful
Chris managed to get us in to see a flat he knew we'd like before the rush. It allowed us to put an offer down that was accepted. Very happy with the result and with Chris for helping us find a place right for us....
read full review
Comment on agent fees
Reasonable compared to other agencies but still too high
Was this helpful? Yes
Nov 29,2016
Minithumbup
By:
Nov 29,2016
2 people found
this helpful
Thanks to Chris and Jenny for their expertise and help in finding a flat that suited our needs. Your help is very much appreciated!...
read full review
Was this helpful? Yes
Nov 18,2016
Minithumbdown
By:
Nov 18,2016
7 people found
this helpful
Quite simply THE WORST ESTATE AGENCY TEAM I'VE EVER HAD TO DEAL WITH. Incompetency is rife and commonplace in this branch, from the roots all the way up to the branch manager. They are all as bad as each other, willing to cheat, lie and steal to ensure there is an extra £ in their pocket. They have absolutely no regard for the wellbeing of their tenants, or landlords for that matter. In addition to this, they are completely and utterly useless at their jobs. If you are a landlord, DO N...
read full review
Was this helpful? Yes
By: Joe Laurence
Nov 23, 2016
View all comments (1)
Dear 'DT', I'm sorry to hear that you feel let down by our service. I have looked into the issues you raised and believe that the problem with the keys arose due to the locks on the property being changed without us being notified. Which then lead to us booking contractors that could not gain access. I can assure you that all the contractors we use meet the required standards as per UK legislation and are fully insured. The plumber that attended your property to change the boiler is a mem ...
Aug 03,2016
Minithumbdown
By:
Aug 03,2016
2 people found
this helpful
Incompetent and awful communication. Rang about 10 times in one day asking when I would come in to which I gave the same answer each time. Acted on behalf of the landlord and not the tenant at all. Refused to contact the landlord on our behalf and were not allowed to give out their contact details so we had no way of communicating with them until our move-in date. Did not pass on some important information regarding move-in until we had already signed and paid which could have impacted our decis...
read full review
Comment on agent fees
High given the poor service.
Was this helpful? Yes
May 30,2016
Minithumbup
By:
May 30,2016
0 people found
this helpful
Dannielle was really helpful in finding me a rental property. She raised to emails quickly and efficiently and found me a really great flat. She was also really friendly and helpful at all times and I'd definitely recommend her...
read full review
Comment on agent fees
Agents fees are fair, lower than others I've seen in the area
Was this helpful? Yes
May 06,2016
Minithumbup
By:
May 06,2016
0 people found
this helpful
Dannielle has been fab from start to finish. She knew exactly what we were looking for and despite our first offer not being accepted (not Dannielle's fault), she continued to support our search and managed to secure our new flat. She was really flexible with times and always responded in a timely manner - thanks again Danielle....
read full review
Comment on agent fees
Dannielle was great help and understood our wants and needs. The agency costs seem very high however which is a minor downside.
Was this helpful? Yes
Areas covered
  • SW2
  • SE17 SE15 SE24
  • SW4
  • SE27 SE22 SE21 SE27
  • SW11
  • Brixton, Clapham, Stockwell
  • SW8
  • SW9
  • SW16
  • SW12
  • SW18
  • SW17
  • SE11
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
82% customers were satisfied with fees 71% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £22,000
  • Max: £855,050

Letting
  • Min: £0
  • Max: £0

NAEA ARLA DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
75 3 93 8 20 0 16 2 12 4
Craig Wildy Craig Wildy
Director
25 reviews

About Craig Craig grew up in West Sussex and moved to London to embark on a joint honours degree in Business Studies and Sports Science, with a focus on law and accounting. After a short spell working in the acco View full profile
Lucy Beresford Lucy Beresford
Director
16 reviews

About Lucy No description set View full profile
Misty Dowson Misty Dowson
Branch Manager
31 reviews

About Misty No description set View full profile
Karl Reynolds Karl Reynolds
Senior Property Manager
26 reviews

About Karl No description set View full profile
Joe Laurence Joe Laurence
Area Manager
41 reviews

About Joe Joe joined Beresford Residential as a Property Consultant in 2012 after having spent two years working in financial sales in the City of London. He quickly progressed through the ranks and in 2014 was View full profile
Shirley Wildy Shirley Wildy
Client Accounts Manager
14 reviews

About Shirley No description set View full profile
Ryan Enright Ryan Enright
Branch Manager
33 reviews

About Ryan No description set View full profile
Chris Waweru Chris Waweru
Property Consultant
38 reviews

About Chris Chris grew up in South East London around Peckham and Dulwich and currently lives in Sydenham. Before deciding to become an estate agent, Chris worked in finance for a bank but found that the routine View full profile
Danielle Perry Danielle Perry
Property Consultant
33 reviews

About Danielle No description set View full profile
Jenny Harman Jenny Harman
Property Consultant
1 reviews

About Jenny No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Please contact the branch for details
Last updated at 9:51 AM 09/02/2016 by allAgents

Complaints Procedure

Please contact the branch for details
Last updated at 9:51 AM 09/02/2016 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Buy, Sell or Rent Property



.