Beresford Adams - Chester, CH1

30 reviews 4.3/5 rating
  • 75% valuation accuracy
  • 83% recommend
  • 84% fee satisfaction
Established in 1889, Beresford Adams have a large branch network of 20 computer linked offices throughout Cheshire and North Wales, helping people move throughout the North West region for over 125 years. Customer service has always been key to the success of Beresford Adams and we are dedicated to maintaining service standards of the highest quality. All of our highly trained staff are experts in their local property markets, aware of key trends that will help sell you property in the North We Read full description...st as quickly as possible. Communication is one of our key priorities at Beresford Adams. Whether you are selling, buying, letting or renting property, you will be kept informed and up to date at every stage, helping to avoid any confusion during your property transaction. On top of this, our team of dedicated negotiators will try and get you the best price for your property. Modern technology has added a real marketing edge with a sophisticated computer matching system, digital photography and colour newspaper advertising throughout all our branches. In addition, when you list your property for sale in South Manchester, Cheshire or North Wales, your property will benefit from extensive online advertising through all major property websites. Buying or selling, you can rely on Beresford Adams - where our customers come first. As well as our far reaching network across the North West, we are also part of Countrywide, the UK’s largest residential property business, and have access to over 1,300 associated offices throughout the UK. Listing your property for sale in the North West with us means your property will be immediately featured on a number of key property websites, as well as our own, including Propertywide.co.uk, Zoopla.co.uk, Rightmove and Primelocation. Contact Beresford Adams Estate and Letting Agents •Over 125 years experience in the North West property market •Expert negotiators help you get the most from your property sale •Extensive online advertising through all major property websites
Beresford Adams

1-3 Friarsgate, Grosvenor Street  , Chester
Cheshire
CH1 1NP

01244 752205
Website not available

Properties for Sale
Properties to Rent

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“Amazing Customer Service...”

Jul 06,2018
Minithumbup
By: 'Esther'
Jul 06,2018
1 people found
this helpful
Amy and Katrina were excellent in organising my purchase of my new apartment. The focus on customer service was outstanding and Amy went above and beyond to keep me updated on the purchase. Nothing was too much trouble. I would fully recommend Beresford Adams and ...
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Apr 20,2016
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By: 'Mr M Dodd'
Apr 20,2016
0 people found
this helpful
This morning (08:43, 18.04.16) I received an e-mail from Jasmin Rimmer, Branch Manager of the Chester Branch of Beresford Adams. The e-mail informed me that on Friday tenants moved into 20, Wharf View and that monies would be paid into my account within a couple of days. This ...
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What agent could do to change your mind?
Not applicable
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Dec 24,2015
Minithumbup
By: 'Darrell'
Dec 24,2015
0 people found
this helpful
Lindsey was very helpful from the first time we met to listen to our requests and find places to show us the matched. Other agents we worked with showed little interest in helping us find what we were looking for. Lindsey had great attention to ...
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Nov 10,2015
Minithumbup
By: 'Emily'
Nov 10,2015
1 people found
this helpful
Jasmin was extremely friendly, helpful and knowledgeable, and made sure that any enquiries that I had about the accessibility of the property were answered in a timely and sensitive manner. I am a wheelchair user, and it can be a real struggle finding a suitable ...
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Nov 03,2015
Minithumbup
By: 'Emily & Jay'
Nov 03,2015
1 people found
this helpful
The entire Beresford team in Chester was outstanding. We were quite out of our element relocating here from the US. However, once we saw a place online that fit our needs, they were quick to show us the home, accept and process our application and ...
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Oct 31,2015
Minithumbup
By: 'SEC'
Oct 31,2015
1 people found
this helpful
As recent arrivals in the UK (from Australia), our experience with Beresford Adams was very positive. It's always difficult to gauge the way things are done in a new country, and Jasmin always fielded and responded to our questions promptly. When I noted a problem ...
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Oct 30,2015
Minithumbup
By: 'Nigel Appleton'
Oct 30,2015
1 people found
this helpful
Beresford Adams were recommended to us and Jasmin was very professional from our first meeting and sourced us a fantastic tenant within days. Jasmin was thorough in every thing she did and we cannot praise her enough. First class service....
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Oct 28,2015
Minithumbup
By: 'David Harrison'
Oct 28,2015
0 people found
this helpful
We have recently bought a retirement apartment and also sold a property using Beresford Adams Chester. Paige who came out to value my in-laws property was fantastic, given they are 85 and 80 also have lived in the property for 47 years it was important we chose somebody ...
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Oct 27,2015
Minithumbup
By: 'Julia Glancy'
Oct 27,2015
1 people found
this helpful
Page Turrall listened to me, she was extremely pleasant, informative and did exactly what she said she would do. I'm so pleased with her professionalism that I'm hoping that Beresford Adams finds me a property to move into. The sale of my house was much ...
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Comment on agent fees
The house has only just been sold, but the fees are worth it
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Oct 27,2015
Minithumbup
By: 'Katy Kidd'
Oct 27,2015
1 people found
this helpful
This is the first time I have had any dealings with beresford Adams and what a pleasure it has been I dealt with both Lindsey Jones and Jessica and what a asset to the company they both are. I met Lindsey at the viewing of ...
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Oct 25,2015
Minithumbup
By: 'GeoRoy'
Oct 25,2015
1 people found
this helpful
Overall the service from this agent has improved over the past year or so. They have proven to be quite effective at finding tenants and at dealing with the in and out inventory and house condition checking. They have also improved in managing the house ...
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Comment on agent fees
Paying 12.1% of the monthly rent plus VAT is reasonable and competitive. However, being charged for all administrative paperwork separately each time a tenant changes makes the overall cost per tenant quite high.
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Oct 25,2015
Minithumbup
By: 'DM'
Oct 25,2015
1 people found
this helpful
I have, and are receiving an excellent service from the Chester branch of Beresford Adams. Their professionalism and product knowledge is to be admired by their competitors. Since signing up with them the property incurred a couple of minor problems. These where dealt with, giving ...
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Oct 24,2015
Minithumbup
By: 'NA'
Oct 24,2015
1 people found
this helpful
I relocated to Chester recently for work and was very motivated to find a property as soon as possible. I have spoken/seen several agents and can say without doubt the Lindsey exceeded all others in terms of professionalism, friendliness and flexibility. Lindsey showed me ...
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Oct 24,2015
Minithumbup
By: 'Brian P'
Oct 24,2015
1 people found
this helpful
Always courteous and efficient. Feel they have our best interests as a priority. They have helped us and guided us through a couple of difficult problems....
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Oct 24,2015
Minithumbup
By: 'Robert Handforth'
Oct 24,2015
1 people found
this helpful
We are happy with services provided by Beresford Adams because their professionalism and polite manner in which they conducted themselves by email, and again in person, is exceptional....
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Jul 08,2015
Minithumbup
By: 'Aimee Mitchell'
Jul 08,2015
0 people found
this helpful
I have just exchanged on a property with Beresford, I was the buyer. Katrina has dealt with me every step of the way even when I had some trouble with my estate agents who I was selling with, Katrina stepped in phoned solicitors etc when ...
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Apr 10,2015
Minithumbup
By: 'Val'
Apr 10,2015
0 people found
this helpful
from the outset beers ford Adams have acted professionally. They have helped through the selling process and have been very good with keeping us up to date on every twist and turn . We have sold and completed the sale within 8 weeks ....
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Comment on agent fees
From t he outset we have been kept informed and all dealings and negotiations have been carried out professionaly. We hav WE sold the property and have completed within 8 weeks
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Apr 06,2015
Minithumbup
By: 'S Holland'
Apr 06,2015
0 people found
this helpful
The team at Beresford Adams did an excellent job of looking after the speedy and efficient sale of my property, keeping me updated of progress of all prospective buyers and then smoothing out the usual legal issues once a sale had been agreed. I work ...
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Comment on agent fees
It was a normal fee - I was more conscious of getting good service, not cheap and inadequate
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Mar 30,2015
Minithumbup
By: 'Roger'
Mar 30,2015
2 people found
this helpful
Katrina's customer service was excellent. We viewed a number of properties with her before finally buying an apartment. She listen to our requirements and was able to provide useful advise on each of the properties we viewed. She went out of her way to help ...
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Feb 18,2015
Minithumbup
By: 'Chris Hassett - Excellent'
Feb 18,2015
2 people found
this helpful
Chris' service was excellent from start to finish, so much so that I've recommended him to a couple of my friends. His knowledge of the market was outstanding and I'll definitely be using his services again....
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Comment on agent fees
Very reasonable for the work done.
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Feb 16,2015
Minithumbup
By: 'James Evans'
Feb 16,2015
3 people found
this helpful
I found Katrina to be polite, professional and a joy to deal with. I was particularly impressed with her customer service, especially when she kindly went the extra mile and delivered the keys to my house when the flat sale was complete. Chris I found ...
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Feb 15,2015
Minithumbup
By: 'John Sowden'
Feb 15,2015
2 people found
this helpful
The sale of the property took a little longer than expected but this wasn't anything to do with the slick marketing that Beresfords published. At no stage was i given false hope about any prospective buyers genuine interest. Overall i'm very happy with the service ...
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Comment on agent fees
A very reasonable fee was discussed at the start of the process and as i\'d purchased my current property through Beresfords an element of loyalty was shown which was good to see.
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Feb 10,2015
Minithumbup
By: 'jacqueline'
Feb 10,2015
5 people found
this helpful
I have recently purchased a property in Handbridge from Beresford Adams. The team were really proffessional and caring. I would like to give a big thank you to Guy,Katrina and paige. I would recommend the service, always at the end of the phone and ...
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Jan 28,2015
Minithumbup
By: 'Mike.'
Jan 28,2015
5 people found
this helpful
The property had been on the market for over 3 years with little success being achieved. We changed agents to Beresford Adams and the enthusiasm of Guy and his team really made a difference. They helped to secure a sale to a particularly challenging first-time buyer ...
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Jun 11,2014
Minithumbdown
By: 'chris williams'
Jun 11,2014
7 people found
this helpful
utterly useless in every way, gave us a moving date and only when the van was loaded did they tell us that our buyer hadn't done any paperwork yet. Don't return phone calls or emails, words cant describe how appalling their service has been and ...
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Jun 11,2014
Minithumbup
By: 'Martin Evans.'
Jun 11,2014
4 people found
this helpful
We changed agents, and the viewings doubled, the service we received and most importantly the FEEDBACK was first class! I have to single out in particular GUY, whose hands on approach and constant chasing, especially of the other agents down the chain. Our solicitor recommended ...
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Apr 12,2014
Minithumbup
By: 'susan'
Apr 12,2014
3 people found
this helpful
We had been looking for a bungalow for some time to spend our latter years, but they were very much in demand and in short supply. If it wasn,t for Paige at Beresford Adams we would still be looking. She was very helpful and ...
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Nov 20,2013
Minithumbdown
By: 'Paul'
Nov 20,2013
2 people found
this helpful
I was very interested in a property for my mother so was looking for a small place for the twilight of her years. I had a couple of questions but after chasing the answers three times I gave up accepting it was not the most ...
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What agent could do to change your mind?
Responsive to queries or at least an explanation why there are delays in getting answers, being polite to all parties, transparent and honest.
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Sep 23,2013
Minithumbdown
By: 'Shirley'
Sep 23,2013
2 people found
this helpful
I feel I was duped into letting out my flat when I was not ready to and before I had had time to peruse, discuss and sign the contract. I was late receiving the contract due to alleged "server problems" and I went ...
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What agent could do to change your mind?
They should have maintained proper contact with me. They should have made sure I understood everything. They should have got the contract to me in good time. They should have alerted me to the fact that they were about to sign if they felt I was delaying. They should have reassured me when I went to the office that they would at least try to contact the tenant and see what was going on.
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Feb 16,2013
Minithumbdown
By: 'becky'
Feb 16,2013
6 people found
this helpful
i have had nothing but hassle, stress and upset from beresford adams, i would never recommend anyone to go with this company EVER!!...
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Areas covered
  • CH1
  • CH2
  • CH3
  • CH4
  • CH5
  • CW6
Advertise on
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
84% customers were satisfied with fees 75% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £125,000
  • Max: £251,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 1 6 1 7 1 6 0 2 2

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 3:10 PM 05/05/2014 by Guy Mansfield

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Opening hours


  • Monday: 09:30 - 17:30
  • Tuesday: 09:30 - 17:30
  • Wednesday: 09:30 - 17:30
  • Thursday: 09:30 - 18:00
  • Friday: 09:30 - 17:00
  • Saturday: 09:30 - 16:00
  • Sunday: Closed

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