Beresford Adams - Chester, CH1

38 reviews 4/5 rating
  • 70% valuation accuracy
  • 76% recommend
  • 74% fee satisfaction
Established in 1889, Beresford Adams have a large branch network of 20 computer linked offices throughout Cheshire and North Wales, helping people move throughout the North West region for over 125 years. Customer service has always been key to the success of Beresford Adams and we are dedicated to maintaining service standards of the highest quality. All of our highly trained staff are experts in their local property markets, aware of key trends that will help sell you property in the North We Read full description...st as quickly as possible. Communication is one of our key priorities at Beresford Adams. Whether you are selling, buying, letting or renting property, you will be kept informed and up to date at every stage, helping to avoid any confusion during your property transaction. On top of this, our team of dedicated negotiators will try and get you the best price for your property. Modern technology has added a real marketing edge with a sophisticated computer matching system, digital photography and colour newspaper advertising throughout all our branches. In addition, when you list your property for sale in South Manchester, Cheshire or North Wales, your property will benefit from extensive online advertising through all major property websites. Buying or selling, you can rely on Beresford Adams - where our customers come first. As well as our far reaching network across the North West, we are also part of Countrywide, the UK’s largest residential property business, and have access to over 1,300 associated offices throughout the UK. Listing your property for sale in the North West with us means your property will be immediately featured on a number of key property websites, as well as our own, including Propertywide.co.uk, Zoopla.co.uk, Rightmove and Primelocation. Contact Beresford Adams Estate and Letting Agents •Over 125 years experience in the North West property market •Expert negotiators help you get the most from your property sale •Extensive online advertising through all major property websites
Beresford Adams

1-3 Friarsgate, Grosvenor Street  , Chester
Cheshire
CH1 1NP

01244 752205


Properties for Sale
Properties to Rent

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“Amazing Customer Service...”

Jul 06,2018
Minithumbup
By: 'Esther'
Jul 06,2018
1 people found
this helpful
Amy and Katrina were excellent in organising my purchase of my new apartment. The focus on customer service was outstanding and Amy went above and beyond to keep me updated on the purchase. Nothing was too much trouble. I would fully recommend Beresford Adams and ...
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“I have used this agency to let my property since 2001. ......”

Oct 25,2017
Minithumbup
By: 'CW'
Oct 25,2017
0 people found
this helpful
I have used this agency to let my property since 2001. In all this time the property has never been without a tenant. The service is excellent, efficient and well organized. I would recommend this branch without hesitation....
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“Incompetent. They do the bare minimum to fulfil their obligation. ......”

Sep 13,2017
Minithumbdown
By: 'Willow'
Sep 13,2017
1 people found
this helpful
Incompetent. They do the bare minimum to fulfil their obligation. Used tenant find service. Communication is poor, it takes you to chase them just to find out what is happening, they give poor feedback from viewings, they appear to show people round who don't want ...
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Comment on agent fees
High fees given the amount of chasing you do.
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“I have recently bought a property though Beresford Adams Chester. ......”

Oct 30,2016
Minithumbdown
By: 'Akhil'
Oct 30,2016
3 people found
this helpful
I have recently bought a property though Beresford Adams Chester. The worst customer services I have received in my life. Very unprofessional and they definitely do not treat customers fairly. I would definitely won't be using them again....
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“This morning (08:43, 18.04.16) I received an e-mail from Jasmin Rimmer, Branch ......”

Apr 20,2016
Minithumbdown
By: 'Mr M Dodd'
Apr 20,2016
0 people found
this helpful
This morning (08:43, 18.04.16) I received an e-mail from Jasmin Rimmer, Branch Manager of the Chester Branch of Beresford Adams. The e-mail informed me that on Friday tenants moved into 20, Wharf View and that monies would be paid into my account within a couple of days. This ...
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Not applicable
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“A total shambles, I viewed a property in Sandycroft and ......”

Apr 06,2016
Minithumbdown
By: 'Kevin Wright'
Apr 06,2016
1 people found
this helpful
A total shambles, I viewed a property in Sandycroft and I was told the tenants had just left,as it was unclean and had damp coming through. and I was the told the damp would be fixed and the house cleaned, there was no key ...
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What agent could do to change your mind?
mmm let me think, did not bother to check to see the house was clean, or safe to live in
Attached Files
Comment on agent fees
mmm let me think, did not bother to check to see the house was clean, or safe to live in
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“Lindsey was very helpful from the first time we met ......”

Dec 24,2015
Minithumbup
By: 'Darrell'
Dec 24,2015
0 people found
this helpful
Lindsey was very helpful from the first time we met to listen to our requests and find places to show us the matched. Other agents we worked with showed little interest in helping us find what we were looking for. Lindsey had great attention to ...
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“Jasmin was extremely friendly, helpful and knowledgeable, and made sure ......”

Nov 10,2015
Minithumbup
By: 'Emily'
Nov 10,2015
1 people found
this helpful
Jasmin was extremely friendly, helpful and knowledgeable, and made sure that any enquiries that I had about the accessibility of the property were answered in a timely and sensitive manner. I am a wheelchair user, and it can be a real struggle finding a suitable ...
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“The entire Beresford team in Chester was outstanding. We were ......”

Nov 03,2015
Minithumbup
By: 'Emily & Jay'
Nov 03,2015
1 people found
this helpful
The entire Beresford team in Chester was outstanding. We were quite out of our element relocating here from the US. However, once we saw a place online that fit our needs, they were quick to show us the home, accept and process our application and ...
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“As recent arrivals in the UK (from Australia), our experience ......”

Oct 31,2015
Minithumbup
By: 'SEC'
Oct 31,2015
1 people found
this helpful
As recent arrivals in the UK (from Australia), our experience with Beresford Adams was very positive. It's always difficult to gauge the way things are done in a new country, and Jasmin always fielded and responded to our questions promptly. When I noted a problem ...
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“Beresford Adams were recommended to us and Jasmin was very ......”

Oct 30,2015
Minithumbup
By: 'Nigel Appleton'
Oct 30,2015
1 people found
this helpful
Beresford Adams were recommended to us and Jasmin was very professional from our first meeting and sourced us a fantastic tenant within days. Jasmin was thorough in every thing she did and we cannot praise her enough. First class service....
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“We have recently bought a retirement apartment and also sold ......”

Oct 28,2015
Minithumbup
By: 'David Harrison'
Oct 28,2015
0 people found
this helpful
We have recently bought a retirement apartment and also sold a property using Beresford Adams Chester. Paige who came out to value my in-laws property was fantastic, given they are 85 and 80 also have lived in the property for 47 years it was important we chose somebody ...
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“Page Turrall listened to me, she was extremely pleasant, informative ......”

Oct 27,2015
Minithumbup
By: 'Julia Glancy'
Oct 27,2015
1 people found
this helpful
Page Turrall listened to me, she was extremely pleasant, informative and did exactly what she said she would do. I'm so pleased with her professionalism that I'm hoping that Beresford Adams finds me a property to move into. The sale of my house was much ...
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Comment on agent fees
The house has only just been sold, but the fees are worth it
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“This is the first time I have had any dealings ......”

Oct 27,2015
Minithumbup
By: 'Katy Kidd'
Oct 27,2015
1 people found
this helpful
This is the first time I have had any dealings with beresford Adams and what a pleasure it has been I dealt with both Lindsey Jones and Jessica and what a asset to the company they both are. I met Lindsey at the viewing of ...
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“Overall the service from this agent has improved over the ......”

Oct 25,2015
Minithumbup
By: 'GeoRoy'
Oct 25,2015
1 people found
this helpful
Overall the service from this agent has improved over the past year or so. They have proven to be quite effective at finding tenants and at dealing with the in and out inventory and house condition checking. They have also improved in managing the house ...
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Comment on agent fees
Paying 12.1% of the monthly rent plus VAT is reasonable and competitive. However, being charged for all administrative paperwork separately each time a tenant changes makes the overall cost per tenant quite high.
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“I have, and are receiving an excellent service from the ......”

Oct 25,2015
Minithumbup
By: 'DM'
Oct 25,2015
1 people found
this helpful
I have, and are receiving an excellent service from the Chester branch of Beresford Adams. Their professionalism and product knowledge is to be admired by their competitors. Since signing up with them the property incurred a couple of minor problems. These where dealt with, giving ...
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“I relocated to Chester recently for work and was very ......”

Oct 24,2015
Minithumbup
By: 'NA'
Oct 24,2015
1 people found
this helpful
I relocated to Chester recently for work and was very motivated to find a property as soon as possible. I have spoken/seen several agents and can say without doubt the Lindsey exceeded all others in terms of professionalism, friendliness and flexibility. Lindsey showed me ...
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“Always courteous and efficient. Feel they have our best interests ......”

Oct 24,2015
Minithumbup
By: 'Brian P'
Oct 24,2015
1 people found
this helpful
Always courteous and efficient. Feel they have our best interests as a priority. They have helped us and guided us through a couple of difficult problems....
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“We are happy with services provided by Beresford Adams because ......”

Oct 24,2015
Minithumbup
By: 'Robert Handforth'
Oct 24,2015
1 people found
this helpful
We are happy with services provided by Beresford Adams because their professionalism and polite manner in which they conducted themselves by email, and again in person, is exceptional....
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“I have just exchanged on a property with Beresford, I ......”

Jul 08,2015
Minithumbup
By: 'Aimee Mitchell'
Jul 08,2015
0 people found
this helpful
I have just exchanged on a property with Beresford, I was the buyer. Katrina has dealt with me every step of the way even when I had some trouble with my estate agents who I was selling with, Katrina stepped in phoned solicitors etc when ...
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“from the outset beers ford Adams have acted professionally. They ......”

Apr 10,2015
Minithumbup
By: 'Val'
Apr 10,2015
0 people found
this helpful
from the outset beers ford Adams have acted professionally. They have helped through the selling process and have been very good with keeping us up to date on every twist and turn . We have sold and completed the sale within 8 weeks ....
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Comment on agent fees
From t he outset we have been kept informed and all dealings and negotiations have been carried out professionaly. We hav WE sold the property and have completed within 8 weeks
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“The team at Beresford Adams did an excellent job of ......”

Apr 06,2015
Minithumbup
By: 'S Holland'
Apr 06,2015
0 people found
this helpful
The team at Beresford Adams did an excellent job of looking after the speedy and efficient sale of my property, keeping me updated of progress of all prospective buyers and then smoothing out the usual legal issues once a sale had been agreed. I work ...
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Comment on agent fees
It was a normal fee - I was more conscious of getting good service, not cheap and inadequate
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“Katrina's customer service was excellent. We viewed a number of ......”

Mar 30,2015
Minithumbup
By: 'Roger'
Mar 30,2015
2 people found
this helpful
Katrina's customer service was excellent. We viewed a number of properties with her before finally buying an apartment. She listen to our requirements and was able to provide useful advise on each of the properties we viewed. She went out of her way to help ...
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“As recent first time buyer in the Chester area, I ......”

Mar 04,2015
Minithumbup
By: 'Andy'
Mar 04,2015
1 people found
this helpful
As recent first time buyer in the Chester area, I can honestly say that our experience with Beresford Adams has been really good. We were very well looked after throughout the entire process by Paige. I cannot speak highly enough of Paige, she was very ...
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“Chris' service was excellent from start to finish, so much ......”

Feb 18,2015
Minithumbup
By: 'Chris Hassett - Excellent'
Feb 18,2015
2 people found
this helpful
Chris' service was excellent from start to finish, so much so that I've recommended him to a couple of my friends. His knowledge of the market was outstanding and I'll definitely be using his services again....
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Comment on agent fees
Very reasonable for the work done.
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“I found Katrina to be polite, professional and a joy ......”

Feb 16,2015
Minithumbup
By: 'James Evans'
Feb 16,2015
3 people found
this helpful
I found Katrina to be polite, professional and a joy to deal with. I was particularly impressed with her customer service, especially when she kindly went the extra mile and delivered the keys to my house when the flat sale was complete. Chris I found ...
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“The sale of the property took a little longer than ......”

Feb 15,2015
Minithumbup
By: 'John Sowden'
Feb 15,2015
2 people found
this helpful
The sale of the property took a little longer than expected but this wasn't anything to do with the slick marketing that Beresfords published. At no stage was i given false hope about any prospective buyers genuine interest. Overall i'm very happy with the service ...
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Comment on agent fees
A very reasonable fee was discussed at the start of the process and as i\'d purchased my current property through Beresfords an element of loyalty was shown which was good to see.
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“I have recently purchased a property in Handbridge from Beresford ......”

Feb 10,2015
Minithumbup
By: 'jacqueline'
Feb 10,2015
5 people found
this helpful
I have recently purchased a property in Handbridge from Beresford Adams. The team were really proffessional and caring. I would like to give a big thank you to Guy,Katrina and paige. I would recommend the service, always at the end of the phone and ...
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“I would certainly recommend Beresfords and in particular the sales ......”

Feb 06,2015
Minithumbup
By: 'Jwp'
Feb 06,2015
1 people found
this helpful
I would certainly recommend Beresfords and in particular the sales negotiator Rachael Rogers in the Mold Branch Flintshire. Rachael successfully dealt with a particular difficult sale over a number of months and due to her continued diligence, professionalism and her ability to remain calm under ...
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“The property had been on the market for over 3 years ......”

Jan 28,2015
Minithumbup
By: 'Mike.'
Jan 28,2015
5 people found
this helpful
The property had been on the market for over 3 years with little success being achieved. We changed agents to Beresford Adams and the enthusiasm of Guy and his team really made a difference. They helped to secure a sale to a particularly challenging first-time buyer ...
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Areas covered
  • CH1
  • CH2
  • CH3
  • CH4
  • CH5
  • CW6
Advertise on
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
74% customers were satisfied with fees 70% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £125,000
  • Max: £251,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 2 6 2 9 1 7 1 2 3

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 3:10 PM 05/05/2014 by Guy Mansfield

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Opening hours


  • Monday: 09:30 - 17:30
  • Tuesday: 09:30 - 17:30
  • Wednesday: 09:30 - 17:30
  • Thursday: 09:30 - 18:00
  • Friday: 09:30 - 17:00
  • Saturday: 09:30 - 16:00
  • Sunday: Closed

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