• Sandra Popescu
    Sandra Popescu
  • Michael Meape
    Michael Meape
  • Louisa Felman
    Louisa Felman
  • upload your photo
    Steve Wayne
Benjamin Stevens estate agents were established in 2004 from serviced offices in Mill Hill, we quickly outgrew these offices, and in June 2004 moved to our first prime high street location in Station Road Edgware. We expanded this to a second office in the summer of 2007 dealing with Colindale, Hendon & Golders Green, We have since further expanded opening a third branch in the spring of 2009 in the highly desirable Bushey Heath area, which has now become the headquarters for the company. Benja Read full description...min Stevens not only deals with residential properties, we have independent departments for both commercial properties and a dedicated management department. Benjamin Stevens now serves three separate counties, and manages over five hundred properties, dealing with all types of properties from small studios to imposing family homes.
Dec 01,2016
Minithumbup
By:
Dec 01,2016
Featured Review
0 people found
this helpful
I asked our solicitor to find a estate agent and I was guilded to yourself. Quick sale no fussing. I am very pleased. thank you...
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Comment on agent fees
slightly high but you get for what you pay.
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Dec 01,2016
Minithumbup
By:
Dec 01,2016
Featured Review
0 people found
this helpful
Michael managed my sale very efficiently throughout the process. He was honest and open, courteous, punctual and always available for any queries I had....
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Comment on agent fees
Agent's fees were similar to the other two agents I interviewed.
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Nov 15,2016
Minithumbup
By:
Nov 15,2016
Featured Review
0 people found
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Michael is very kind and very helpful. He is full of local knowledge. He has given us lot of guidance during our whole purchase....
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Comment on agent fees
Good
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Nov 12,2016
Minithumbup
By:
Nov 12,2016
Featured Review
1 people found
this helpful
Michael Meape was professional from day one.He came and valued the property,took the photos and organised the viewing with a very friendly manner at all times.He was available all the time with any questions we had,would recommend him to any seller or buyer,EXCELLENT SERVICE!...
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Comment on agent fees
fees very good
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Sep 30,2016
Minithumbup
By:
Sep 30,2016
Featured Review
0 people found
this helpful
Steven and his team helped market my commercial unit. Steven and his team were sincere and helpful from beginning to end. As it was my first commercial unit Steven gave an honest view and which helped me taking informative decision. Excellent service and professionalism by Benjamin Stevens. Would definitely recommend....
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Sep 28,2016
Minithumbup
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Sep 28,2016
0 people found
this helpful
Fantastic. Quick, thorough, helpful. Would recommend to anyone. We moved in within a week, the entire process was painless, and the fees are extremely reasonable!...
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Comment on agent fees
Good
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Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
this helpful
I've had the pleasure to rent a house assisted by Steve All I can say is that everything was a nice and smooth with no problems or hard time I heard a lot of bad stories about different agencies and I was afraid at the beginning, but people from Benjamin Stevens are truly professional When I'll get to buy a house, I would like them to help me too Thank you very much for your assistance!...
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Comment on agent fees
Decent
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Sep 01,2016
Minithumbup
By:
Sep 01,2016
0 people found
this helpful
Overall, we were happy with the service we received from Benjamin Stevens. Their Agent's fees are competitive, and their advertising is really good - we got many potential buyers for our house in Edgware. We have started selling our house in March 2016, and finally completed in August 2016 - time frame none of us anticipated, with last minute completion (as we were moving abroad, and were expecting our first child during the selling process). The sale price of the house was changed during these...
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Comment on agent fees
The Agent's fees, when compered to other competitive shop-based estate agents were appropriate.
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Jun 03,2016
Minithumbup
By:
Jun 03,2016
1 people found
this helpful
Very happy with the service provided by Sandra to let out our investment property in Bushey. I was kept informed throughout the process....
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Comment on agent fees
Acceptable
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May 30,2016
Minithumbup
By:
May 30,2016
2 people found
this helpful
Sandra is an excellent communicator and provided a quick/efficient service. Benjamin Stevens have always been excellent when it comes to letting my flats....
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Comment on agent fees
Good
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May 23,2016
Minithumbup
By:
May 23,2016
2 people found
this helpful
Very happy with the service received, a very professional estate agent, highly recommended. Found me suitable and professional tenants very quickly!!!...
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Comment on agent fees
good
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May 05,2016
Minithumbup
By:
May 05,2016
2 people found
this helpful
I had great experience with Michael, he kept me well informed and supported me through out the whole buying process, good communication, he is friendly, knowledgeable and great guy to deal with...
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Apr 04,2016
Minithumbup
By:
Apr 04,2016
3 people found
this helpful
The staff at BS were always polite, & contactable. They checked out the buyer to ensure he had the necessary funds which ensured my time was not wasted with a unfunded buyer. Kept me informed on the progress of the sale....
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Comment on agent fees
I negotiated the basis of the Agents Fees, which they found acceptable. So this was acceptable.
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Apr 01,2016
Minithumbup
By:
Apr 01,2016
2 people found
this helpful
Michael was AMAZING from start to finish. We had 4 agents from different agencies come to see us and Michael was by far the best in every respect. He wasnt pushy, he wasnt unrealistic just to get us to go with him, and we got the overwhelming sense that he was professional in every respect. This is exactly what we got! Michael is outstanding with what he does and he has the right balance of how much contact he had with us considering my husband and I are both extremely busy people. His approach ...
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Comment on agent fees
The fee's were fair and reasonable.
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Apr 01,2016
Minithumbup
By:
Apr 01,2016
2 people found
this helpful
Very professional and easy to deal with. Michael made the whole process very smooth. I highly recommend his services THANK YOU!...
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Comment on agent fees
No fees - purchaser only
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Mar 24,2016
Minithumbup
By:
Mar 24,2016
0 people found
this helpful
As a first time landlord, I found Steve to be approachable and knowledgeable. My phone calls were returned very quickly and I felt confident about the advice I received. The flat was rented out in a short space of time and I would certainly recommend this Agent....
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Comment on agent fees
I was satisfied with the fees paid.
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Mar 17,2016
Minithumbup
By:
Mar 17,2016
0 people found
this helpful
Steven came to value our property for rental. He was very personable down to earth and professional - he knows his stuff. Viewings were set up and in no time our house was rented. Mark was great and looked after us the rest of the way. There is always someone to answer the phone at Benjamin Stevens and they always get back to you. Fantastic experience the process was seamless....
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Comment on agent fees
good
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Mar 04,2016
Minithumbup
By:
Mar 04,2016
2 people found
this helpful
Thank you Michael and Louisa for all your advice and help in selling my property. I felt confident from start to finish and liked the way Michael and Louisa kept me informed on progress day by day. Thank you again !!...
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Comment on agent fees
Good
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Feb 29,2016
Minithumbup
By:
Feb 29,2016
2 people found
this helpful
benjamin stevens edgware is one of the very few estate agents who believe in the motto ---MY WORD IS MY BOND---...
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Feb 29,2016
Minithumbup
By:
Feb 29,2016
2 people found
this helpful
We initially used Purple Bricks for 6 weeks to sell our house in Edgware. Despite the several viewings, we did not receive a single offer. I then contacted Steve who was very understanding about the fact that we were looking for a quick sale, and he assured me that Benjamin Stevens would actively market the property straight away. He even suggested we could get more for the property than what Purple Bricks had advised. My contact at BS was Michael Meape, whom I found to be very professional, cou...
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Comment on agent fees
The fees are average but they do get the job done.
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Jan 12,2016
Minithumbup
By:
Jan 12,2016
2 people found
this helpful
Michael was always helpful and accommodating. If he was not immediately available, he would always get back to me within a couple of hours. The best thing about him was that he did not prattle on and on as other agents do, trying to push a sale. He let you make your own mind up, quietly. It was a pleasure doing business with him and I have no hesitation in personally recommending him as an agent....
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Comment on agent fees
n/a
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Nov 04,2015
Minithumbup
By:
Nov 04,2015
4 people found
this helpful
Benjamin Stevens were fantastic. After our flat had been sat on the market for 14 weeks, we decided to move away from our existing estate agent. Benjamin Stevens visited on the Saturday, by Monday it was on the market with them; by Wednesday we had two offers, and by the end of the week we'd sold it, above asking price! Super quick, super professional, highly recommend....
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Oct 26,2015
Minithumbup
By:
Oct 26,2015
5 people found
this helpful
We recently purchased a property in Edgware through Benjamin Stevens, and dealt exclusively with Michael Meape. He was always ready to arrange multiple viewings for all those involved in the purchase. He kept all parties fully informed in a polite and efficient manner, we had no problems and the purchased progressed smoothly from the first valuation to the handover of keys....
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Oct 21,2015
Minithumbup
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Oct 21,2015
0 people found
this helpful
I had three agents value a property, Benjamin Stevens was not the highest but I was impressed by their approach and manner. I chose well, they achieved a good price, kept me informed of progress, always polite, friendly and still buisiness like. I have no hesitation in recommending them....
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Sep 03,2015
Minithumbup
By:
Sep 03,2015
0 people found
this helpful
I was referred to Benjamin Stevens from a friend. The overall experience was positive. I'm a stickler for effective communication, and Steve and his team were great in this regard. We had honest discussions about the asking price, advertisements were put up quickly, potential buyers were screened and I was notified of all viewings well in advance. Importantly I was provided detailed feedback on all viewings. ( which I was then able to react to) Steve and his team were also very good at closi...
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Comment on agent fees
Good value for what was difficult negotiations at times
Was this helpful? Yes
Sep 01,2015
Minithumbup
By:
Sep 01,2015
2 people found
this helpful
This was the first time I was involved in the sale of a property, it was a long, drawn out and stressful process. We got through it though, and we are so grateful to Stephen, Michael and the rest of the staff at Benjamin Stevens for their patience, advice and support....
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Aug 31,2015
Minithumbup
By:
Aug 31,2015
6 people found
this helpful
Straightforward transaction during which Benjamin Stevens were very supporting throughout. We used them from the valuation stage and for the actual sale and were left very satisfied....
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Comment on agent fees
Compares favourably with the market.
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Aug 31,2015
Minithumbup
By:
Aug 31,2015
4 people found
this helpful
Our initial contact regarding the sale of the property was with Michael Meape whom we found kind and patient. We were selling the family home which was an emotional experience having just acquired probate. Selling the property was more complicated than anticipated, however, with the involvement of Steve Wayne, who worked solidly with the buyers and our lawyers, the process became a lot smoother towards exchange. I would be happy to recommend the services of Benjamin Stevens to others....
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Comment on agent fees
Fees were in keeping with expectations
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Aug 31,2015
Minithumbup
By:
Aug 31,2015
4 people found
this helpful
I found Benjamin Stevens and all their team to be Professional, Polite and Considerate at all times. They made themselves available to talk to me whenever I phoned them, `(which was often), but very important to me. They clearly know what they are talking about and everything they said would happen, did happen exactly as they said it would. All this made me feel very re-assured and very comfortable - both with them and indeed the process as a whole. Nothing was too much trouble for them...
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Comment on agent fees
I was satisfied with the fees that I paid.
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Aug 28,2015
Minithumbup
By:
Aug 28,2015
0 people found
this helpful
Responded to advertisement on Right Move web site. Inspection undertaken, offer submitted and accepted. However potential structural issues came to light making what should have been simple into a protracted and complicated exercise. Well and patiently handled by agents, including difficult renegotiations on price, resulting in eventual exchange of contracts to satisfaction of all....
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Aug 28,2015
Minithumbup
By:
Aug 28,2015
7 people found
this helpful
As we all know, moving is a stressful and expensive experience. When I eventually found a house that was of interest to me, I was very pleasantly surprised to find that I was dealing with a dedicated and helpful professional. Michael made every effort to communicate and inform in a timely fashion and made himself available to my enquiries in and out of hours. It was therefore an easy decision for me to place my present home on the market for sale with Benjamin Stevens, relaxing in the knowledge...
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Comment on agent fees
Market Norm
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Aug 14,2015
Minithumbup
By:
Aug 14,2015
5 people found
this helpful
We used other agents but didnt get the service or quality of buyers until we went with Benjamin Stevens. They quickly lined up quality viewings and secured a good buyer. Michael was very professional and proactive in ensuring chain is progressing well. He always responded to my phone calls, emails and sms in a timely manner. If you are around Edgware, don't waste your time with other agents and go straight to benjamin stevens!...
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Comment on agent fees
I manage to get them to price match on a very good rate.
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Jul 27,2015
Minithumbup
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Jul 27,2015
7 people found
this helpful
Michael was a thorough professional in dealing with the sale of our flat in Edgware. We had a lot of issues with the buyer as they were in a chain and at one time the bottom end of the chain fell through. Throughout the process, Michael maintained his professionalism and gave the correct advise. He was very patient with us and liaised perfectly well with the buyers estate agents for their sale and the solicitors. He was able to give us the perfect advices and...
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Jul 24,2015
Minithumbup
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Jul 24,2015
8 people found
this helpful
Michael was extremely helpful and accurate with his information. We received proper advice and support at all times. Michael is a very pleasant person to talk to and he is very approachable....
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Jul 02,2015
Minithumbup
By:
Jul 02,2015
8 people found
this helpful
I have now conducted several transactions through Benjamin Stevens, buying, selling and dealing with tenants and have dealt with Micheal several times. I find him very affable, always available and particularly helpful with any query that I have. Well done Michael, keep up the good work....
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Areas covered
  • HA8
  • WD19
  • NW9
  • WD24
  • NW4
  • NW7
  • HA1
  • HA3
  • HA9
  • WD23
  • WD6
  • WD7
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £195,000
  • Max: £999,950

Letting
  • Min: £0
  • Max: £0

TDS The Guild


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
16 1 6 1 33 0 19 0 0 1
Sandra Popescu Sandra Popescu
Lettings Negotiator
3 reviews

About Sandra No description set View full profile
Michael Meape Michael Meape
Sales Manager
42 reviews

About Michael No description set View full profile
Louisa Felman Louisa Felman
Office Manager
16 reviews

About Louisa No description set View full profile
Steve Wayne - no image available Steve Wayne
Director
31 reviews

About Steve No description set View full profile

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Last updated at 4:19 PM 07/01/2016 by allAgents

Complaints Procedure

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Last updated at 4:19 PM 07/01/2016 by allAgents

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