• Michael Meape
    Michael Meape
  • Louisa Felman
    Louisa Felman
  • Steve Wayne
    Steve Wayne
  • Zia Ali
    Zia Ali
  • upload your photo
    Robert Murray
Benjamin Stevens estate agents were established in 2004 from serviced offices in Mill Hill, we quickly outgrew these offices, and in June 2004 moved to our first prime high street location in Station Road Edgware. We expanded this to a second office in the summer of 2007 dealing with Colindale, Hendon & Golders Green, We have since further expanded opening a third branch in the spring of 2009 in the highly desirable Bushey Heath area, which has now become the headquarters for the company. Benja Read full description...min Stevens not only deals with residential properties, we have independent departments for both commercial properties and a dedicated management department. Benjamin Stevens now serves three separate counties, and manages over five hundred properties, dealing with all types of properties from small studios to imposing family homes.
Feb 20,2017
Minithumbup
By:
Feb 20,2017
Featured Review
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The first day I met, Zia from Benjamin Stevens, he made a promise to deliver me the apartment that I really wanted and he delivered on that promise. Zia checked up on me regularly to ensure that everything was going on well. Zia was very professional in his approach with a distinct touch that made the experience, second to none. After moving-in, the issues identified were communicated to Benjamin Stevens and they proceeded to addressing the issues....
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Comment on agent fees
Worth the price
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Feb 14,2017
Minithumbup
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Feb 14,2017
Featured Review
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A professional, friendly service. We had a tight budget and Robert kept us up to date with the latest opportunities. Informative and well prepared at each viewing....
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Feb 08,2017
Minithumbup
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Feb 08,2017
Featured Review
0 people found
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Outstanding service provided by Robert. Robert expertise provided both us with accurate information and professionalism. He was punctual,honest and courteous at all times. He kept us informed throughout the process and was available for any queries. Viewing were organised with minimum intrusion. The sale went through quickly. I would highly recommend Robert as an agent. There was nothing I can fault. Benjamin Stevens have been outstanding....
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Comment on agent fees
Very good. Outstanding professionalism.
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Feb 08,2017
Minithumbup
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Feb 08,2017
Featured Review
0 people found
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Its been a pleasure working with Michael. He was very helpful right from the start, he ensured we were successful in purchasing the property and he helped deal with any problems whenever they arose in a professional manner. Michael kept us informed about each step and ensured things kept moving smoothly and provided all information requested by us quickly....
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Jan 04,2017
Minithumbup
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Jan 04,2017
Featured Review
1 people found
this helpful
Excellent service provided by Michael. Viewings arranged and facilitated by him and he kept me informed of viewer feedback. Also managed the relationship with the purchaser very well and worked with the other estate agents and solicitors in the chain to ensure the move went through....
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Comment on agent fees
Very fair in comparison to other local estate agents
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Dec 14,2016
Minithumbup
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Dec 14,2016
2 people found
this helpful
We met Michael after our first purchase with another estate agency fell through almost five months after we made the offer. Given our experience with the other agency, we were very sceptical. Michael arranged viewing very quickly and arranged a second viewing as well at very short notice. Michael had been regularly keeping in touch with us and the sellers to keep both of us informed of the process/status throughout. Thanks to Michael we were able to exchange within a month and half which w...
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Dec 13,2016
Minithumbup
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Dec 13,2016
4 people found
this helpful
Buying/selling a home can be a stressful business, so when Michael attended us on his first visit it came as a pleasant surprise to experience his 'no pressure' approach. Within a few days he was back with a colleague to take photographs and within a week we had a coach load of potential buyers trawling through the house, a couple of whom returned for a second gander. This followed by a tentative offer, subject to the potential buyers selling their flat. Michael showed his steel at that point,...
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Comment on agent fees
The agent is entitled to be paid. His fees are very acceptable.
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Dec 01,2016
Minithumbup
By:
Dec 01,2016
4 people found
this helpful
I asked our solicitor to find a estate agent and I was guilded to yourself. Quick sale no fussing. I am very pleased. thank you...
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Comment on agent fees
slightly high but you get for what you pay.
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Dec 01,2016
Minithumbup
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Dec 01,2016
3 people found
this helpful
Michael managed my sale very efficiently throughout the process. He was honest and open, courteous, punctual and always available for any queries I had....
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Comment on agent fees
Agent's fees were similar to the other two agents I interviewed.
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Nov 15,2016
Minithumbup
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Nov 15,2016
7 people found
this helpful
Michael is very kind and very helpful. He is full of local knowledge. He has given us lot of guidance during our whole purchase....
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Comment on agent fees
Good
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Nov 12,2016
Minithumbup
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Nov 12,2016
3 people found
this helpful
Michael Meape was professional from day one.He came and valued the property,took the photos and organised the viewing with a very friendly manner at all times.He was available all the time with any questions we had,would recommend him to any seller or buyer,EXCELLENT SERVICE!...
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Comment on agent fees
fees very good
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Sep 30,2016
Minithumbup
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Sep 30,2016
0 people found
this helpful
Steven and his team helped market my commercial unit. Steven and his team were sincere and helpful from beginning to end. As it was my first commercial unit Steven gave an honest view and which helped me taking informative decision. Excellent service and professionalism by Benjamin Stevens. Would definitely recommend....
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Sep 28,2016
Minithumbup
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Sep 28,2016
0 people found
this helpful
Fantastic. Quick, thorough, helpful. Would recommend to anyone. We moved in within a week, the entire process was painless, and the fees are extremely reasonable!...
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Comment on agent fees
Good
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Sep 23,2016
Minithumbup
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Sep 23,2016
0 people found
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I've had the pleasure to rent a house assisted by Steve All I can say is that everything was a nice and smooth with no problems or hard time I heard a lot of bad stories about different agencies and I was afraid at the beginning, but people from Benjamin Stevens are truly professional When I'll get to buy a house, I would like them to help me too Thank you very much for your assistance!...
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Comment on agent fees
Decent
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Sep 01,2016
Minithumbup
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Sep 01,2016
3 people found
this helpful
Overall, we were happy with the service we received from Benjamin Stevens. Their Agent's fees are competitive, and their advertising is really good - we got many potential buyers for our house in Edgware. We have started selling our house in March 2016, and finally completed in August 2016 - time frame none of us anticipated, with last minute completion (as we were moving abroad, and were expecting our first child during the selling process). The sale price of the house was changed during these...
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Comment on agent fees
The Agent's fees, when compered to other competitive shop-based estate agents were appropriate.
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Jun 03,2016
Minithumbup
By:
Jun 03,2016
1 people found
this helpful
Very happy with the service provided by Sandra to let out our investment property in Bushey. I was kept informed throughout the process....
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Comment on agent fees
Acceptable
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May 30,2016
Minithumbup
By:
May 30,2016
4 people found
this helpful
Sandra is an excellent communicator and provided a quick/efficient service. Benjamin Stevens have always been excellent when it comes to letting my flats....
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Comment on agent fees
Good
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May 23,2016
Minithumbup
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May 23,2016
2 people found
this helpful
Very happy with the service received, a very professional estate agent, highly recommended. Found me suitable and professional tenants very quickly!!!...
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Comment on agent fees
good
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May 05,2016
Minithumbup
By:
May 05,2016
6 people found
this helpful
I had great experience with Michael, he kept me well informed and supported me through out the whole buying process, good communication, he is friendly, knowledgeable and great guy to deal with...
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Apr 04,2016
Minithumbup
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Apr 04,2016
7 people found
this helpful
The staff at BS were always polite, & contactable. They checked out the buyer to ensure he had the necessary funds which ensured my time was not wasted with a unfunded buyer. Kept me informed on the progress of the sale....
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Comment on agent fees
I negotiated the basis of the Agents Fees, which they found acceptable. So this was acceptable.
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Apr 01,2016
Minithumbup
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Apr 01,2016
6 people found
this helpful
Michael was AMAZING from start to finish. We had 4 agents from different agencies come to see us and Michael was by far the best in every respect. He wasnt pushy, he wasnt unrealistic just to get us to go with him, and we got the overwhelming sense that he was professional in every respect. This is exactly what we got! Michael is outstanding with what he does and he has the right balance of how much contact he had with us considering my husband and I are both extremely busy people. His approach ...
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Comment on agent fees
The fee's were fair and reasonable.
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Apr 01,2016
Minithumbup
By:
Apr 01,2016
5 people found
this helpful
Very professional and easy to deal with. Michael made the whole process very smooth. I highly recommend his services THANK YOU!...
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Comment on agent fees
No fees - purchaser only
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Mar 24,2016
Minithumbup
By:
Mar 24,2016
0 people found
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As a first time landlord, I found Steve to be approachable and knowledgeable. My phone calls were returned very quickly and I felt confident about the advice I received. The flat was rented out in a short space of time and I would certainly recommend this Agent....
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Comment on agent fees
I was satisfied with the fees paid.
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Mar 17,2016
Minithumbup
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Mar 17,2016
0 people found
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Steven came to value our property for rental. He was very personable down to earth and professional - he knows his stuff. Viewings were set up and in no time our house was rented. Mark was great and looked after us the rest of the way. There is always someone to answer the phone at Benjamin Stevens and they always get back to you. Fantastic experience the process was seamless....
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Comment on agent fees
good
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Mar 04,2016
Minithumbup
By:
Mar 04,2016
5 people found
this helpful
Thank you Michael and Louisa for all your advice and help in selling my property. I felt confident from start to finish and liked the way Michael and Louisa kept me informed on progress day by day. Thank you again !!...
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Comment on agent fees
Good
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Feb 29,2016
Minithumbup
By:
Feb 29,2016
5 people found
this helpful
benjamin stevens edgware is one of the very few estate agents who believe in the motto ---MY WORD IS MY BOND---...
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Feb 29,2016
Minithumbup
By:
Feb 29,2016
5 people found
this helpful
We initially used Purple Bricks for 6 weeks to sell our house in Edgware. Despite the several viewings, we did not receive a single offer. I then contacted Steve who was very understanding about the fact that we were looking for a quick sale, and he assured me that Benjamin Stevens would actively market the property straight away. He even suggested we could get more for the property than what Purple Bricks had advised. My contact at BS was Michael Meape, whom I found to be very professional, cou...
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Comment on agent fees
The fees are average but they do get the job done.
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Jan 12,2016
Minithumbup
By:
Jan 12,2016
5 people found
this helpful
Michael was always helpful and accommodating. If he was not immediately available, he would always get back to me within a couple of hours. The best thing about him was that he did not prattle on and on as other agents do, trying to push a sale. He let you make your own mind up, quietly. It was a pleasure doing business with him and I have no hesitation in personally recommending him as an agent....
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Comment on agent fees
n/a
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Nov 04,2015
Minithumbup
By:
Nov 04,2015
7 people found
this helpful
Benjamin Stevens were fantastic. After our flat had been sat on the market for 14 weeks, we decided to move away from our existing estate agent. Benjamin Stevens visited on the Saturday, by Monday it was on the market with them; by Wednesday we had two offers, and by the end of the week we'd sold it, above asking price! Super quick, super professional, highly recommend....
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Oct 26,2015
Minithumbup
By:
Oct 26,2015
8 people found
this helpful
We recently purchased a property in Edgware through Benjamin Stevens, and dealt exclusively with Michael Meape. He was always ready to arrange multiple viewings for all those involved in the purchase. He kept all parties fully informed in a polite and efficient manner, we had no problems and the purchased progressed smoothly from the first valuation to the handover of keys....
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Oct 21,2015
Minithumbup
By:
Oct 21,2015
0 people found
this helpful
I had three agents value a property, Benjamin Stevens was not the highest but I was impressed by their approach and manner. I chose well, they achieved a good price, kept me informed of progress, always polite, friendly and still buisiness like. I have no hesitation in recommending them....
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Sep 03,2015
Minithumbup
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Sep 03,2015
0 people found
this helpful
I was referred to Benjamin Stevens from a friend. The overall experience was positive. I'm a stickler for effective communication, and Steve and his team were great in this regard. We had honest discussions about the asking price, advertisements were put up quickly, potential buyers were screened and I was notified of all viewings well in advance. Importantly I was provided detailed feedback on all viewings. ( which I was then able to react to) Steve and his team were also very good at closi...
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Comment on agent fees
Good value for what was difficult negotiations at times
Was this helpful? Yes
Sep 01,2015
Minithumbup
By:
Sep 01,2015
5 people found
this helpful
This was the first time I was involved in the sale of a property, it was a long, drawn out and stressful process. We got through it though, and we are so grateful to Stephen, Michael and the rest of the staff at Benjamin Stevens for their patience, advice and support....
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Aug 31,2015
Minithumbup
By:
Aug 31,2015
9 people found
this helpful
Straightforward transaction during which Benjamin Stevens were very supporting throughout. We used them from the valuation stage and for the actual sale and were left very satisfied....
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Comment on agent fees
Compares favourably with the market.
Was this helpful? Yes
Aug 31,2015
Minithumbup
By:
Aug 31,2015
6 people found
this helpful
Our initial contact regarding the sale of the property was with Michael Meape whom we found kind and patient. We were selling the family home which was an emotional experience having just acquired probate. Selling the property was more complicated than anticipated, however, with the involvement of Steve Wayne, who worked solidly with the buyers and our lawyers, the process became a lot smoother towards exchange. I would be happy to recommend the services of Benjamin Stevens to others....
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Comment on agent fees
Fees were in keeping with expectations
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Areas covered
  • HA8
  • WD19
  • NW9
  • WD24
  • NW4
  • NW7
  • HA1
  • HA3
  • HA9
  • WD23
  • WD6
  • WD7
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £195,000
  • Max: £999,950

Letting
  • Min: £0
  • Max: £0

TDS The Guild


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
16 1 7 1 36 0 21 0 1 1
Michael Meape Michael Meape
Sales Manager
47 reviews

About Michael No description set View full profile
Louisa Felman Louisa Felman
Operations Director
17 reviews

About Louisa No description set View full profile
Steve Wayne Steve Wayne
Director
35 reviews

About Steve No description set View full profile
Zia Ali Zia Ali
16 reviews

About Zia No description set View full profile
Robert Murray - no image available Robert Murray
Sales Negotiator
2 reviews

About Robert No description set View full profile

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Last updated at 4:19 PM 07/01/2016 by allAgents

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Last updated at 4:19 PM 07/01/2016 by allAgents

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