• Sam Shah
    Sam Shah
  • Nick Sefton
    Nick Sefton
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    Jenni Towler
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    Debbie Reiter
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    Katie Davis
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    Fawaz Otmani
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    Dinesh Kumar
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    Jay Bekchanov
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    Richa Dabycharun
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    Marzia De Chiara
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    Paul Giggal
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    shaheen Amirhosseini
Hampstead Our Hampstead office in Heath Street NW3 is our flagship branch which opened in 1956. Our property registers include all types of homes from ambassadorial mansions and period conversions to modern apartments and pied a terre’s to rent in Hampstead, Primrose Hill and Belsize Park plus West and South Hampstead and St John’s Wood.
Benham and Reeves Residential Lettings

51-53 Heath Street Hampstead, London
Greater London
NW3 6UG

020 3468 2019

Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
Shaheen was excellent. Honest, helpful and clear. Not remotely pushy, he is the perfect supporter. Shaheen is also the funniest guy around. In 15 years of looking he's the best estate agent i've come across. Highly recommended....
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Comment on agent fees
‚£160 + ‚£20 for their credit checks. I do not appreciate having to pay others for my credit check - do financial companies force you to pay for your own credit check... no. Still, the service from Shaheen was excellent.
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Mar 23,2015
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Mar 23,2015
0 people found
this helpful
Dear Sirs, Our experience with Benham and Reeves was more than satisfying, until inventory check out report was received. Beside the fact, that there were plenty of arguable deductions, we are still trying to get a part of the security deposit back after more than 6 month since we moved out. It's not only about arguments of holding it does not correspond to tenancy agreement terms and any logic, but it is also about the disrespectful way in which me and my partner were treated by Marzia De Chia...
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By: Tatiana
Jun 01, 2015
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Thank you for your prompt actions implemented to resolve our problem! We are happy with everything now.....
Jan 19,2015
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Jan 19,2015
0 people found
this helpful
Great agency. Speedy and very attentive. Accommodated all of my needs. Specifically Richa and Jay. I am very happy i worked with them to find the right property....
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By: Marc
Jan 26, 2015
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Thanks for your review Anthony, we are glad we helped you find a Hampstead rental property quickly and that you received good service. We hope you enjoy your tenancy. Kind regards, Marc von Grundherr, Director....
Aug 21,2014
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Aug 21,2014
4 people found
this helpful
I am writing as an ex-potential tenant. This issue has happened not long ago but I cannot forget nor forgive myself for going to B&R Hampstead branch in search for a flat to rent. I actually signed the contract and paid the deposit of ‚£900 under false promises. I went to seek a reasonable resolution with the "manager" at Hampstead, Nick Sefton. The way he dealt with myself as a customer, and in general, was appalling. I sincerely question his ability and qualification in b...
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What agent could do to change your mind?
There was no way this agent could help. My money was taken and kept.
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By: Never Forget
Aug 28, 2014
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Simply claiming this review to be malicious is the best thing you can do at this point. I have anticipated so. Like all genuine 1 star reviews with credible horrible experiences in detail, we would never leave a name and number. What sense would it make? It only leaves room for you to potentially harass me. For a potential tenant to share his experience 2 years later and to come back to respond to you, it goes to show the extent and effect of B&R's horrible service. After you have unright....
Jun 11,2013
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Jun 11,2013
11 people found
this helpful
I am very pleased with the assistance I received Benham & Reeves Residential Lettings in Hampstead. The agency staff are at all times pleasant, professional and attentive to both landlord and tenants. I am particularly in praise of their swift acknowledgement of and replies to e-mails sent to them....makes such a refreshing change! Extra special thanks to Fawaz this time for finding me such a great corporate tenant...
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Jun 06,2013
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Jun 06,2013
11 people found
this helpful
Excellent, hands on service provided by Jenni she dealt with every issue promptly, each phone call was returned within the hour, communication was smooth and friendly, even the documentation was processed efficiently and painless; it was very nice to know that she made every effort to help, I felt well looked after and I recommend Jenni to anyone...
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Jun 01,2013
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Jun 01,2013
12 people found
this helpful
The first person we dealt with was Debbie ¢â‚¬â€œ she was very helpful and approachable and made viewing properties an enjoyable experience. She did not follow us around in the properties but let us explore on our own and decide, without feeling pressured. The contracting process was very straight forward and everyone in the office is always happy to help. Debbie was really excellent and after we moved in she was still happy to answer any questions we had....
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May 27,2013
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May 27,2013
14 people found
this helpful
Debbie was extreamly friendly,helpful and most importantly patient during the viewing and decision stage. She brought a breath of fresh air to the experience making it fun yet purposful. I can not recommend her highly enough as a negotiator. Jenni knew the landlord better and took over in agreeing the offer - she responded to any queries immediately and referred to her previous experience to get me what i wanted. With the help of katie we were able to get the references and paperwork completed...
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May 27,2013
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May 27,2013
15 people found
this helpful
They consistently have been able to rent my flat in Hampstead. No empty periods and a hassle free management service ( which provides great peace of mind when I am abroad)...
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May 27,2013
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May 27,2013
15 people found
this helpful
My wife and I have been clients of Benham & Reeves in Hampstead for over 35 years. During that time, we have always experienced excellent service ¢â‚¬â€œit is a testament to them how long your staff stay given that we have been dealing with Jenni for about the last 15 years. Its such a shame other agents change so often and no one ever has any history. The rest of the team especially Nick are very helpful including our Property Manager who is very good - to be highly commended....
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May 27,2013
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May 27,2013
16 people found
this helpful
I am very pleased with the assistance I have received from everyone at Benham's in Hampstead. They are at all times pleasant, professional and attentive to me as landlord but also to my tenants....
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May 24,2013
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May 24,2013
16 people found
this helpful
I have been renting for the last 5 years and the last 2 agents were awful - they were difficult to get hold of and then it took ages to get my deposit back at the end. Since finding my flat through Jenni at Benham and Reeves Hampstead, i cannot get over the difference, she always responded immediately even over minor things and when she was away her Manager Nick stepped in to help out. the service was always very responsive and it was wonderful to be able to rely on somebody and know nothing w...
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May 23,2013
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May 23,2013
22 people found
this helpful
Urgently requiring a property to rent I tried various vendors until Benham and Reeves were recommended to me. I found the staff courteous and eager to please; even taking various changes of my mind and requirements easily in their stride....
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May 23,2013
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May 23,2013
21 people found
this helpful
Friendly staff and excellent approach to find a rental home for me. Thanks to Nick. You did really good job for me. Thumbs up for you....
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May 13,2013
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May 13,2013
24 people found
this helpful
All the staff at the Hampstead branch of B&R have been extremely professional and helpful over the years that I have been a client of theirs. Nothing is too much trouble and they always go out of their way to go that extra mile which differentiates them from their competitors. I have no hesitation in recommending their services....
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Apr 26,2013
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Apr 26,2013
29 people found
this helpful
Nick has been our agent for 12 years now - we find him extremley helpful, honest, reliable and most important efficient. Year on year we receive rent increases and as we live in Singapore it is such a comfert knowing Nick and his team are there to protect our interests. We have already introduced most of our friends to benham and reevs and I will continue to do this....
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Nov 07,2012
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Nov 07,2012
3 people found
this helpful
The worst estate agent I\'ve ever been to so far in London. Words cannot describe how appalling the service is, rude, dishonorable, deceiving, awful. Just awful...
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By: Marc von Grundherr
Apr 29, 2013
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Dear James I am Lettings Director at Benham & Reeves Lettings and am very disappointed to read your review. Our 60 year heritage has been built on exceeding expectations and maintaining good relationships with tenants and landlords alike which is why 67% of our business comes via personal recommendation. I would like to investigate your points personally to explore ways of improving our service and would be grateful if you could contact me by email at info@brlets.co.uk Thank you Marc von Gr....
Nov 17,2008
Minithumbup
By:
Nov 17,2008
11 people found
this helpful
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 8 1 0 0 0 0 1 2
Sam Shah Sam Shah
Manager
9 reviews

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Nick Sefton Nick Sefton
Manager
6 reviews

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Jenni Towler - upload your photo Jenni Towler
6 reviews

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Debbie Reiter - upload your photo Debbie Reiter
3 reviews

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Katie Davis - upload your photo Katie Davis
1 reviews

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Fawaz Otmani - upload your photo Fawaz Otmani
1 reviews

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Dinesh Kumar  - upload your photo Dinesh Kumar
0 reviews

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Jay Bekchanov - upload your photo Jay Bekchanov
1 reviews

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Richa Dabycharun - no image available Richa Dabycharun
Lettings Co-ordinator
1 reviews

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Marzia De Chiara - upload your photo Marzia De Chiara
1 reviews

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Paul Giggal - upload your photo Paul Giggal
0 reviews

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shaheen Amirhosseini - upload your photo shaheen Amirhosseini
1 reviews

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