• Sam Shah
    Sam Shah
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    Jennifer Gray
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    Nathan Gladwell
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    Rajib Miah
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    GEORGINA LEE
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    SYLVIE DESLANDES
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    Rahim
Beaufort Park Our Beaufort Park office was opened in 2009, conveniently situated on-site within this award winning development and is staffed by a team who know the NW9 area well. From on the spot, we offer the best apartments available for rent at Beaufort Park and nearby developments such as The Pulse and New Hendon Village.
Benham and Reeves Residential Lettings

7 Heritage Avenue Beaufort Park, London
Greater London
NW9 5FW

020 3468 1459
Website not available

Properties for sale
Properties for rent
Oct 30,2017
Minithumbup
Sam Shah
Rajib Miah
By: 'Mel'
Oct 30,2017
0 people found
this helpful
Sam and Rajib have worked very hard for us over the last 5 years. I have been very impressed that for all of the time of our ownership we have not had a single day empty and the rent goes up every year. What a great experience. Thank you very much...
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Comment on agent fees
Bagus - good in malaysian!
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Oct 19,2017
Minithumbup
Sam Shah
By: 'Greg Davis'
Oct 19,2017
0 people found
this helpful
It was a pleasure to work with Benham & Reeves Residential Lettings. They made the whole process of finding our new home seamless. I can't commend them enough. Sam was always on hand to help us with everything we needed....
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Comment on agent fees
Fees are reasonable especially given the amount of effort the team put in
Was this helpful? Yes
Oct 16,2017
Minithumbup
By: 'Clinton'
Oct 16,2017
1 people found
this helpful
This is absolutely significant to me to leave reviews. My tenancy agreement started on Tuesday the 13th of July and I was handed the keys from the letting agency on the 14th of July. So I am now commenting two months after it started to give an honest view on my experience for these two months. In the first days in the apartment , I received an introductory email from Kenneth Xu (MARLA), the property manger. In the email, Kenneth introduced himself telling me that I can refer to him whenever I...
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 16,2017
Minithumbup
By: 'D Bertrand'
Oct 16,2017
0 people found
this helpful
Very straightforward and friendly to deal with. Very quick to respond to questions and requests. Went out of their way to get everything arranged....
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Comment on agent fees
OK
Was this helpful? Yes
Oct 09,2017
Minithumbup
Sam Shah
By: 'Benjamin Cohen'
Oct 09,2017
0 people found
this helpful
What a great job... I was concerned using an agent on site as I feared I would not be given a lot of choice but its quite the opposite as they were able to show me 10 flats and because it's all so close it only took 2 hours. Sam was very helpful and acted like a true gent. The one I chose was filthy when I viewed - no idea who the last pigs were who lived there but Sam assured me it would be clean when i moved in and he was true to his word as it was spotless. Great job, thanks, Sam....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Marc von Grundherr
Oct 10, 2017
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Hi Benjamin, thanks very much for your review. Glad we managed to find you the right apartment to rent at Beaufort Park and we sorted out your concerns before you moved in. Kind regards, Marc von Grundherr ...
Sep 26,2017
Minithumbup
Sam Shah
By: 'shabinsona'
Sep 26,2017
1 people found
this helpful
It is our pleasure to provide a review. Yet another fast, efficient and smooth tenancy agreement closed for us in 5 days. Very appreciative for a job well done to Mr Sam Shah and his team from Benham & Reeves at Beaufort Park. Always the best....
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Comment on agent fees
Ò€œCheap for such great and efficient serviceÒ€
Was this helpful? Yes
By: Marc von Grundherr
Oct 04, 2017
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Thanks very much for this lovely feedback about Sam and the good service you received from our Beaufort Park lettings branch, we do appreciate you taking the time to do this and I will ensure your comments are passed on to the Colindale team. Many thanks, Marc von Grundherr, Director ...
Sep 19,2017
Minithumbup
Sam Shah
By: 'Joseph'
Sep 19,2017
1 people found
this helpful
I had a very rewarding experience with Sam and Benham and Reeves. Sam went out of his way to ensure I got my flat rented out within 24 hours. Anne was very helpful and super efficient. I highly recommend them and will definitely use them again....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Marc von Grundherr
Sep 19, 2017
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Hi Joseph, I'm glad we let your apartment at Beaufort Park so quickly and that you were very satisfied with the service you received from Sam and the team. Whilst we can't guarantee to let a property in 24hrs, we do manage this quite frequently such is the popularity of this property development! Thank you very much for taking the time to review us so positively. Kind regards, Marc von Grundherr, Director ...
Sep 18,2017
Minithumbup
Sam Shah
By: 'Jerry'
Sep 18,2017
0 people found
this helpful
Sam was really a great help when we were looking for a flat. He helped us shortlist the best ones and arranged for viewings on a Saturday afternoon and a second viewing on Sunday as my partner was travelling a lot. The Admin was quick too....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Marc von Grundherr
Sep 18, 2017
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Thanks Jerry, Sam has been managing our Beaufort Park lettings branch since it opened on-site at the development in 2010 and its great to hear he is maintaining the service standards you expect. I wish you a successful tenancy. Kind regards, Marc von Grundherr, Director ...
Sep 14,2017
Minithumbup
Rahim
Sam Shah
By: 'Asha minu'
Sep 14,2017
1 people found
this helpful
I cannot thank these 2 guys enough for what they have done for us. I just moved in to my property and the flat was not cleanedl.. I was very disappointed at first. I called Sam and he explained the owner had said he would clean but had not so Sam promised me that he will send a cleaner out straight away... Infact Rahimturned up only 5 mins after I hung up followed by 3 cleaners 5 minutes later and within an hour the place was perfect. Excellent service, thank you...
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Comment on agent fees
N/A
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By: Marc von Grundherr
Sep 18, 2017
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Thanks Asha, I'm grateful for the positive feedback you have given regarding the service our lettings team have provided. Having a lettings branch on-site at Beaufort Park means we can react quickly when needs arise and it is good to read that we sorted out your flat clean to your satisfaction. I wish you well with your tenancy. Kind regards, Marc von Grundherr, Director ...
Sep 13,2017
Minithumbup
Rajib Miah
Sam Shah
By: 'Tom Wible'
Sep 13,2017
0 people found
this helpful
Rajib did a great job in finding us the flat - he was really helpful and responsive. Sam has been great to liaise with and was very helpful and friendly throughout the 2 years we lived in this flat. If there was ever a problem, it never took long to fix and he was also very understanding when I had issues with my flatmate. I'm sad to move but I'm sure that the next tenants will enjoy their stay in this flat as much as we all did. Thanks again Sam and Rajib!...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Marc von Grundherr
Sep 18, 2017
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Thank you for your kind feedback Tom, we really appreciate it and wish you all the best for your next move. Kind regards, Marc von Grundherr, Director ...
Sep 13,2017
Minithumbup
Sam Shah
By: 'Patrick'
Sep 13,2017
0 people found
this helpful
Just amazing, no jokes! We could not be happier with the care and attention from Sam and Anne in the Beaufort Park office. Their professional, yet friendly service and knowledge of the development helped us complete everything so quickly and amazingly being able to call Sam at 9pm to ask questions was amazing....
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Comment on agent fees
You get what you pay for. The fees which Benham and Reeves charge are reasonable, fair, and value for money from my perspectiveÒ€
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By: Marc von Grundherr
Sep 19, 2017
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Hi Patrick, so good to read your positive feedback here and thank you for rating our fees as reasonable, its really good to know that believe you have had "value for money". Will pass on your gratitude to Sam and the team. Kind regards, Marc von Grundherr, Director ...
Sep 12,2017
Minithumbup
Rajib Miah
Sam Shah
By: 'David H'
Sep 12,2017
1 people found
this helpful
Nice change to work with a broker who actually cares. While Rajib was great dealing with finding me a flat, it was dealing with the issues after I moved in which counted. The bed was still there on checkin and the shower wasn't working. But within 10 mins of speaking to Sam, someone arrived to remove the bed and a plumber arrived to fix the shower. Excellent as I know future issues will be dealt with quickly...
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Comment on agent fees
Half cost of Foxtons where I rented last time
Was this helpful? Yes
By: Marc von Grundherr
Sep 22, 2017
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Hi David, thanks very much for your comments but even I am amazed we got a plumber to you within 10 minutes: that is good! Very glad to hear you are happy with the service that our Beaufort Park branch is providing. Good luck with your tenancy. Kind regards, Marc von Grundherr, Director ...
Mar 03,2017
Minithumbdown
By: 'Jong'
Mar 03,2017
0 people found
this helpful
Extremely slow maintenance service. Lack of update & I don't understand why the staff told a lie that he has already places a work order. Very focused on foreign investors/ Landlord not tenants. Never recommend this agent....
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Comment on agent fees
Horrible.
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Nov 10,2016
Minithumbdown
By: 'RH'
Nov 10,2016
0 people found
this helpful
AVOID at all costs! As a landlady, I have found the service to be atrocious, almost non existent, the staff members are devious, crafty and deliberately make any excuse to squeeze as much money as they can from you. Most of the staff don't know their own protocol and can't answer most of my questions. There is ten times the amount of paperwork to sign for them just so they can throw Ts & Cs and jargon in your face when it suits them. All they're good at is taking your money. They even gave o...
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Comment on agent fees
Extremely high, always taking money from you, even get a piece when you decide to sell your property, for nothing!
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By: Marc von Grundherr
Nov 14, 2016
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Riva, we have already resolved this with you some weeks ago so it is disappointing to see you posting such a spiteful review. We can't apologise for having Terms & Conditions of Business Γ’β‚¬β€œ they are there to protect both tenants and landlords. Marc von Grundherr, Director ...
Jul 04,2015
Minithumbdown
Sam Shah
By: 'Mr A Costas'
Jul 04,2015
2 people found
this helpful
I used this agent for about a year and at the end was very disappointed , lack of communication , did not monitor my tenant & my house stunk of weed ...would never use them again ! When I questioned Sam his attitude was rotten honestly thought he owned Beaufort Park and asking me to contact some inventory company ...to follow up my complaint , never again will I be using them . Found another company on the development and got 6months rent advance & 3 monthly reports from an inventory cl...
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By: Marc
Jul 06, 2015
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I've investigated this and believe this is a fake review, possibly by another agent. We don't have any Landlords at Beaufort Park with the name Mr A Costas nor have we had any reports of properties being misused in the way prescribed in this review. As ARLA members and appointed agents by the developer and with an on-site branch at the development concluding many hundreds of successful lets at Beaufort Park, I can only presume this is an attempt to try and tarnish our good reputation. A pro ...
Dec 16,2014
Minithumbup
Rajib Miah
By: 'Best agent Mr Rajib Miah'
Dec 16,2014
0 people found
this helpful
I moved from Germany to London. The first thing you learn is that many agencies are unreliable. You call them, you write an email, but you don't get a call back. They promise you to make a reservation for an apartment. You fly to London to make a contract and they just tell you "Sorry sir the flat is gone". After three month of experience of disappointment, finally I met Mr.Rajib Miah. He is a young but very professional agent. He is dedicated to his customers. Even if he has not the f...
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Dec 01,2014
Minithumbup
GEORGINA LEE
SYLVIE DESLANDES
By: 'JOHN & JULIE sEET'
Dec 01,2014
1 people found
this helpful
Thanks for the very professional manner in which the letting of our apartment is handled. Your Beaufort Team did a timely and excellent job. The whole letting process was quick and hassle free. Thanks and best regards...
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By: Marc
Dec 05, 2014
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Fantastic, thanks very much for reviewing us so glowingly, we are very glad to hear that the whole process was hassle free, this is one of our core objectives for providing good service. Kind regards, Marc von Grundherr, Director ...
Nov 17,2014
Minithumbup
By: 'David Lung'
Nov 17,2014
2 people found
this helpful
They are extremely helpful and friendly when I encountered problem related to tenancy issues. Besides, they are also very efficient and professional that I could totally rely on them....
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Was this helpful? Yes
By: Marc von Grundherr, Lettings Director
Nov 17, 2014
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Dear David. Thank you for leaving the review. We work very hard to offer a highly professional service and believe it is this effort which sets us apart from our competitors. Our procedures have been refined over a very long period to help us be more efficient for our Landlords. Thank you once again. Marc von Grundherr ...
Nov 07,2014
Minithumbup
Sam Shah
By: 'Dr.George'
Nov 07,2014
3 people found
this helpful
I have known Sam Shaw and his colleagues for almost 3 yrs especially Sam. He is very professional and very reliable and has been very polite. I have found his service excellent he always respond to your calls very promptly and helps to solve any problems that you encounter. I have no hesitation to recommend him and his team for prospective customers and I am sure they will not be disappointed...
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Nov 05,2014
Minithumbup
Sam Shah
By: 'Amrish'
Nov 05,2014
3 people found
this helpful
Sam and his Team were fantastic, very friendly and prepared to go the extra mile to deliver value and service. Excellent communication and hassle free letting....
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Was this helpful? Yes
By: Marc
Nov 05, 2014
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Thank you Amrish for your positive rating of our Beaufort Park lettings team, we are very glad to hear you received good service and that communication was clear and hassle free. Kind regards, Marc von Grundherr, Director ...
Nov 04,2014
Minithumbup
Rajib Miah
By: 'Darwish'
Nov 04,2014
2 people found
this helpful
The overall service of rajib was good. He would respond to emails and phone calls for any enquires i had very quickly. He helped me with finalising the paper work pretty fast in order for me to move in asap....
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By: Marc
Nov 05, 2014
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Thank you Darwish for taking the time to review our service, I am very glad to hear our Beaufort Park lettings team were efficient and effective in helping you find the right rental property. We wish you a very happy tenancy. Marc Von Grundherr, Director ...
Oct 31,2014
Minithumbup
Rajib Miah
By: 'Leda'
Oct 31,2014
3 people found
this helpful
Rajib was our letting agent whilst looking for a property to rent in the Beaufort Park development. I found Rajib to be an excellent agent, always willing to help with my many queries, very easily accessible and striving to find myself and my partner a property that we'd be happy in. He was also vey professional, well spoken and courteous. Without a doubt, he's by far the best letting agent I've come across recently and would wholeheartedly recommend him to future customers of Benham and Reeves....
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Oct 31,2014
Minithumbup
Rajib Miah
By: 'simon chantler'
Oct 31,2014
1 people found
this helpful
Rajib was efficient, personable and thoroughly professional in all my dealings with him. He provided regular updates and was prompt in returning my calls throughout the process. There was a delay of around a week between my making an offer and the landlord accepting it, which was frustrating, but I believe Rajib did as much as he could in chasing this. Overall, I was very happy with the service I received from Rajib. Letref were not so efficient, saying they had emailed my character referee when...
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By: Marc
Nov 05, 2014
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Thank you Simon for taking the time to give a detailed review of the service you have received from our Beaufort Park lettings team and I have noted your comments about our referencing provider. I will investigate this to help improve our service in future. Thanks, Marc Von Grundherr, Director ...
Sep 12,2014
Minithumbdown
Sam Shah
By: 'Mr Liu'
Sep 12,2014
1 people found
this helpful
I rented a property from these people & I returned the flat clean and tidy but still they never fully returned my deposit , Sam said ' ohh it's a different dept " he was not helpful & was only looking to charge me silly amounts of money for light scuff marks ... Be aware of their practises & watch how they pass the buck ... BIG NAME BUT NO HONEST...
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What agent could do to change your mind?
Be honest
Attached Files
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By: Simran P
Sep 29, 2014
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Hi Mr Liu, we have a dedicated deposits department and I will be happy to investigate this matter if you can please email me at manage@brlets.co.uk or call me on 020 7319 9740. Simran Prasad, Director of Property Management ...
Aug 26,2014
Minithumbup
Sam Shah
By: 'Salman Khan'
Aug 26,2014
2 people found
this helpful
I first met Sam about 3 years ago in the process of letting my property and have found him to be knowledgeable, helpful, friendly and efficient. He has helped to overcome a difficult situations with a tenant and went beyond the call of his duty to help resolve the situation amicably. Recently, I had to deal with Rajib and have found him efficient and on top of his job. As a customer, I feel in good hands when dealing with both Sam and Rajib....
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By: Marc von G
Sep 12, 2014
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Thanks Mr Khan, we are very pleased to hear you received good service from our Beaufort Park lettings team, thank you for taking the time to tell us and we wish you well with the tenancy. Marc von Grundherr, Director ...
Aug 22,2014
Minithumbup
Sam Shah
Rajib Miah
By: 'Amar Melwani'
Aug 22,2014
3 people found
this helpful
Sam & Rajib are very efficient as are other members of the team. They have managed to find tenants al the time and never leave my properties vacant. Good job guys....
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Jun 05,2014
Minithumbup
Sam Shah
By: 'IanThomas'
Jun 05,2014
5 people found
this helpful
Sam has been brilliant during the whole process Β’Γ’β€šΒ¬Γ’β‚¬Ε“ he is friendly, professional and tried to help and find solutions wherever he could. From the very start I could tell he was different from other agents as it was more about what I wanted, even though my budget was on the lowside. He explained everything clearly and made sure that I knew what was happening every step of the way. I don't think we could have dealt with a better individual....
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May 14,2014
Minithumbup
Rajib Miah
By: 'Stephen Riley'
May 14,2014
2 people found
this helpful
Sam at the Beaufort Park office is by far the most understanding and professional estate agent I have ever dealt with (I have been a Landlord in London now for 10 years so know good and bad ones). During the time while Benhams were marketing our property, Sam and Rajib arranged more viewings for us in 1 week than we\'d had in 2 months with several other agents. Sam dedicated and kept in touch with us 3 times a week. I would go back to Sam in an instant if I required an estate agent again. Trul...
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Aug 05,2013
Minithumbup
By: 'Stephen C'
Aug 05,2013
2 people found
this helpful
This is the best agent I have seen in my entire life, their responses are very quick and helpful, I highly recommend this agent! Thank you Sam!...
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By: Marc von Grundherr, Lettings Director
Aug 12, 2013
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Hi Stephen Thank you so much for this review - we try very hard to respond quickly in fact our policy is a same day response. It is a clear mistake that you have selected only 1 out of 5 stars Many thanks. Marc von Grundherr, ...
Jul 06,2013
Minithumbdown
By: 'The truth'
Jul 06,2013
0 people found
this helpful
Fistly I would like to point out that they are not the appointed agent for St George as the claim , a few years ago a member of their staff was sub - letting flats dishonestly & there current staff have also been involved in sub - letting on the Beaufort Park development ( the owners lease does not permit such lettings to take place ) Would I trust them to let out my property - NO I would ask you to look at them closely & don\'t be easily fooled by their big name ! I also found tha...
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By: Marc von Grundherr, Lettings Director, B&R
Jul 16, 2013
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We operate an open system at Benham & Reeves Lettings and I personally deal with any complaint and take it very seriously. Firstly Benham & Reeves Lettings are recommended by St George as letting agent which is why our literature is handed out to every purchaser in the marketing suite and the reason we have an office onsite in the development. Secondly no employee of ours has ever sub-let flats Γ’β‚¬β€œ all our rentals are checked and this would simply not be possible as we are a ver ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
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  • Mortgage Advice
Valuation and Fee Performance
78% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
11 3 14 2 0 0 0 0 1 0
Sam Shah Sam Shah
Manager
18 reviews

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Jennifer Gray - no image available Jennifer Gray
Branch Administrator
1 reviews

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Nathan  Gladwell - upload your photo Nathan Gladwell
0 reviews

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Rajib Miah - no image available Rajib Miah
Lettings Negotiator
9 reviews

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GEORGINA LEE - upload your photo GEORGINA LEE
1 reviews

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SYLVIE DESLANDES - upload your photo SYLVIE DESLANDES
1 reviews

About SYLVIE No description set View full profile
Rahim  - upload your photo Rahim
1 reviews

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Awards won by Benham and Reeves Residential Lettings, London NW9 5FW

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