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    Ben Charles (owner)
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Ben Charles

96 Claypath Durham

DH1 1RG

0191 383 0011

Feb 06,2017
Minithumbdown
By:
Feb 06,2017
1 people found
this helpful
My wife rang to try and book a viewing. After waiting for an hour for a call back she was then passed onto a gentleman who she said had the worst attitude with her. Couldn't be bothered attitude and made her feel like she was a hinderance to him. I wonder if people who trust this company to sell/let there houses know how there speaking to potential buyers/tenants.we will certainly be looking elsewhere...
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Sep 07,2016
Minithumbdown
By:
Sep 07,2016
0 people found
this helpful
Just had this estate agent tell me that he is not prepared to let me view a house as I am not forthcoming with details about my dog. Have just told him my dog is a lab cross, medium build, house trained 4yr old...what the hell does he want.....? I'm a working professional who can more than afford to pay for this place yet Ben Charles (owner) took it upon himself to turn a potential tenant away. I hope the landlord is more than happy with their property standing empty at the behest of the estate...
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Jul 29,2015
Minithumbdown
By:
Jul 29,2015
1 people found
this helpful
I had such a bad experience with this agency when i rented with them, unannounced visits, checks on the property before moving in were incorrect then inspections every few weeks, the owner of the property must have been paying them a fortune! really unprofessional attitude towards tennants once youve signed the contract.. just horrible...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
33% customers were satisfied with fees % accuracy of agent's valuations
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