Belvoir! Liverpool have a team of highly experienced individuals who have worked in the local market for many years. We know YOUR market inside out. We are a proactive agency who listen carefully to client needs and we endeavour to tailor make a service that's right for you. Members of the Ombudsman, we pride ourselves on providing a professional, personal service. We are a forward thinking company who combine the old, tried and tested marketing campaigns alongside new innovative ideas making t Read full description...he most of modern technology including facebook, twitter.
Belvoir

54 Mill Lane West Derby, Liverpool
Merseyside
L12 7JB

0151 256 0880
Website not available

Properties for Sale
Properties to Rent

“ A great Company... ”

Jun 19,2018
Minithumbup
By: 'kenmac2u'
Jun 19,2018
0 people found
this helpful
My first experience of Belvoir was as a tenant while working away from home in Liverpool. I was impressed by their ethos and dedication both to the Tenant and Property Owners. Having eventually bought a property in Liverpool and staying there for a number of ...
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Comment on agent fees
You get nothing for nothing in this world - fees fair
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“ Very helpful and pleasant... ”

Jun 12,2018
Minithumbup
By: 'Sam'
Jun 12,2018
0 people found
this helpful
Was really pleased wit Stacey, she was very helpful and pleasant , thanks very much for all your help I am pleased wit flat ....
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“ Reliable Agent... ”

Jun 12,2018
Minithumbup
By: 'Sue P'
Jun 12,2018
0 people found
this helpful
I have been a client of Belvoir for probably 20+ years. They have always been competent and trustworthy. I have found that Belvoir act in my best interests in the increasingly difficult business of property rental in the Liverpool area. As an overseas client this is ...
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Comment on agent fees
acceptable
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“ Excellent... ”

May 31,2018
Minithumbup
By: 'Gary & Ashton'
May 31,2018
0 people found
this helpful
Excellent help, very professional, the process was really quick and easy, allways go out of there way to help you....
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Comment on agent fees
Good
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“ Highly recommend... ”

May 23,2018
Minithumbup
By: 'Cliff'
May 23,2018
0 people found
this helpful
Great service and couldn't do enough for us. Stacey was friendly and professional and helped us all along the way from first call and after we'd moved in. Would highly recommend...
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“ Great job!... ”

May 15,2018
Minithumbup
By: 'Eileen'
May 15,2018
0 people found
this helpful
All the team at Belvoir West Derby do a fantastic job. Adam Rastall, Jennifer Folan, Elaine Gordon, Michael Sergison, Alyx McKenna... Sorry if I've missed anyone out but you're all doing a great job! Nothing is ever too much trouble. Queries and concerns ...
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Comment on agent fees
Good price for great service
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“ Oustanding Service... ”

May 08,2018
Minithumbup
By: 'Sam Tinsley'
May 08,2018
0 people found
this helpful
Stacey and Rebbeca who are part of the lettings team are absolutely excellent. They both handled the viewing right down to handing over the keys. There customer service is impeccable and even after having the keys they are always availible to liase with you when ...
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Comment on agent fees
Fees where very competetive
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“ Excellent team... ”

May 08,2018
Minithumbup
By: 'Merrydale drive'
May 08,2018
0 people found
this helpful
I have been involved with Belvoir for past 2yrs and the service and help from everyone has been fantastic. Staff are always helpful and get back to me really quickly . Repair service is of excellent standard ....
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Comment on agent fees
Excellent, can’t complain at all .
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“ Excellent staff!... ”

May 02,2018
Minithumbup
By: 'Josie'
May 02,2018
0 people found
this helpful
The staff at Belvoir have been so wonderful at creating a stress free house move for us, particularly Stacey! Every member of staff has been lovely and helpful to us throughout the process. I would definitely recommend to other tenants....
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“ Very nice staff... ”

Apr 18,2018
Minithumbup
By: 'Angela'
Apr 18,2018
0 people found
this helpful
All the staff at Belvoir are really nice and helpfull. Nothing is too much trouble to help you with. Really lovely....
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“ Thank you... ”

Apr 16,2018
Minithumbup
By: 'Angie'
Apr 16,2018
0 people found
this helpful
Both Stacey and Rebecca have been hugely helpful renting out my flat. Their communication was clear, prompt and friendly and in addition they did lots of sorting out and running around on my behalf which is exactly the help i needed. Thank you Stacey and ...
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Comment on agent fees
i find the fees fair and priced at market rate. VFM based on the service and support given
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“ Sales Valuation and lettings both excellent services... ”

Apr 08,2018
Minithumbup
By: 'SJP'
Apr 08,2018
0 people found
this helpful
Spoke to Jen regarding letting my property and also asked for a sales valuation on my property and Janet completed an accurate valuation very promptly. Very professional and helpful staff...
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Comment on agent fees
Fees very reasonable
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“ Great!... ”

Apr 05,2018
Minithumbdown
By: 'Samantha'
Apr 05,2018
0 people found
this helpful
Rebecca and the team were a great help and made the move stress free and easy. Thank you for all of your help....
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“ Excellent property management 10/10 Γ°ΒŸΒ‘Β... ”

Mar 23,2018
Minithumbup
By: 'R.D3DS'
Mar 23,2018
0 people found
this helpful
Great staff very helpfull and always deal with any issues promptly. A lot better than several previous agency's used...
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Comment on agent fees
Outstanding service
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“ Mark... ”

Mar 20,2018
Minithumbup
By: 'Mark'
Mar 20,2018
0 people found
this helpful
Stacey was extremely helpful and engaging and made sure I received all the information i need to progress my application. she is clearly an integral and well informed part of the team....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 09,2018
Minithumbup
By: 'Louie'
Mar 09,2018
0 people found
this helpful
Can't fault any of the girls for doing what they can to make sure everything is in order along and keeping me Upto date with the process of getting a tenant into my property, friendly and polite while also diligent within their roles, a ...
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Feb 16,2018
Minithumbup
By: 'Kirsty'
Feb 16,2018
0 people found
this helpful
I could not have asked for better from Stacey and Belvoir so friendly and professional. Could not help us enough for moving into our new house. Thank you so much...
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Feb 03,2018
Minithumbup
By: 'Abi'
Feb 03,2018
0 people found
this helpful
Excellent customer service, very helpful and always on hand to answer any questions! I would recommend this agent as everything was very smooth, well explained and thorough, Thank you Karlaya!...
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Dec 21,2017
Minithumbup
By: 'Denise'
Dec 21,2017
1 people found
this helpful
Karlaya was very efficient and helpful in hopefully finding the right tenant for us. She kept in contact with us about all perspective applicants. It was a pleasure meeting such a professional, pleasant and helpful member of Belvoir....
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Comment on agent fees
The fee we agreed on was good
Was this helpful? Yes
Dec 13,2017
Minithumbup
By: 'Fcott'
Dec 13,2017
1 people found
this helpful
Karlaya was extremely helpful, communicated regularly throughout the process, showed great common sense and went above and beyond to sort out the issues and with no fuss!...
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Comment on agent fees
Fees reasonable for level of service provided
Was this helpful? Yes
Dec 12,2017
Minithumbup
By: 'Shaun Martin'
Dec 12,2017
1 people found
this helpful
Karlaya was very help full and kept us informed at all times about the move . I would recommend her and the Belvoir team in West Derby to anyone . Many thanks Shaun Martin...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 12,2017
Minithumbup
By: 'The Martins'
Dec 12,2017
1 people found
this helpful
This is the first time I have rented so I wasn't too sure about the process. Staff at the West Derby branch were very helpful in guiding me through. Every phone call I made they always had the answers which was very reassuring. The ...
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Comment on agent fees
Average
Was this helpful? Yes
Dec 12,2017
Minithumbup
By: 'Leanne H'
Dec 12,2017
0 people found
this helpful
Excellent customer service provided including efficient viewings and move in meeting. Thanks very much for making the process run so smoothly!...
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Nov 30,2017
Minithumbup
By: 'Donald Mc grae'
Nov 30,2017
2 people found
this helpful
BRILLIANT FROM START TO FINISH could not fault her efforts at all, she had every base covered and clearly explained- could not ask for more A VERY BIG THANK YOU to Karlaya...
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Comment on agent fees
Good and fair
Was this helpful? Yes
Nov 28,2017
Minithumbup
By: 'Heather'
Nov 28,2017
2 people found
this helpful
Every staff member I've spoken to has been very helpful, professional and with a fantastic standard of customer service. Belvoir made my moving in experience very exciting and I would highly recommend them to anybody looking to move....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Nov 23,2017
Minithumbup
By: 'Sam'
Nov 23,2017
2 people found
this helpful
Karlya has been really helpful throughout the whole process from start to finish. Can't thank her enough for all her help. She is a credit to Belvoir...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 23,2017
Minithumbup
By: 'Hayley'
Nov 23,2017
2 people found
this helpful
karla has been extremely helpful while we have been going through the process of renting a property. She has kept me up to date at each stage and has answered any queries, dealt with any problems efficiently....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 22,2017
Minithumbup
By: 'K. Hunt'
Nov 22,2017
2 people found
this helpful
Couldn't be more helpful from start to finish will recommend Karlaya to all of my friends and colleagues she has gone out of her way from the moment I met her . nothing has been a problem and she's made everything easy for me .....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 16,2017
Minithumbup
By: 'Andrew cropper'
Nov 16,2017
2 people found
this helpful
Karlaya has been very helpful throughout the process of renting a house and has made it as clear and simple as possible. Very happy with the service....
read full review
Was this helpful? Yes
Nov 06,2017
Minithumbup
By: 'Shona'
Nov 06,2017
2 people found
this helpful
Happy with jen and Michael and what they have done for us moving in the house, they have done everything they can to get us in the house as quick as they can but also made sure everything was perfect before we moved in. Very ...
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Comment on agent fees
The fees was not to expensive and we could pay this before we moved in the house which was helpful to us.
Was this helpful? Yes
Areas covered
  • L12
  • L13
  • L11
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£68,000
  • Max: Β£68,000

Letting
  • Min: Β£0
  • Max: Β£68,000

ARLA NALS DPS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
49 0 115 3 0 0 0 0 3 0

Fees

Administration Fees (Payable before Moving In to a Property)

1. The administration fee is Β£200 inc Vat. The administration fee for any additional applicant or a guarantor is Β£75.00 inc VAT.

Part or all may be non-refundable.
2. Please note that the referencing procedure will not begin until the administration fee is paid in full.
3. The move out fee is Β£45.00 inc Vat. This will be deducted from your deposit. (deducted once the tenant has vacated)
4. Our VAT Registration number is 864 9413 91. VAT will be calculated at 20%

Arrears and Penalty Charges (Chargeable once Moved In to a Property)

1. Should rent be late, an arrears letter will be sent to you. Arrears letters carry a penalty charge of Β£20.00 inc VAT per letter and the charge
must be cleared immediately upon receipt of a letter. If the charge is unpaid by the end of the tenancy, it will be deducted from your deposit.
2. Β£5.00 per day will be charged for the 1st seven days that the rent is overdue. After the 1st seven days, overdue rental payments will be subject
to interest at the rate of 6% per annum calculated from the date the payment was due up until the date payment is received.

2. Β£5.00 per day will be charged for the 1st seven days that the rent is overdue. After the 1st seven days, a charge of 4% higher than Barclays minimum lending rate willbe charged for each subsequent day the rent remains unpaid.

Renewals and Fees (Chargeable once Moved In to a Property)

1. Should you extend your tenancy on a fixed terms or periodic basis, then a renewal fee of Β£20.00 inc Vat.
2. All tenancies maybe subject to an annual rental increase

Other Fees (Chargeable once Moved In to a Property)

1. A fee of Β£35.00 inc VAT will be charged for any re-scheduled inspection appointments, due to us being unable to gain access as arranged or due to a second
appointment to inspect recommended improvements to bring the property to a satisfactory standard have been acted upon. This becomes
due when Belvoir attend the property.
2. A fee of Β£35.00 inc VAT will be charged for any call out to the property made by Belvoir upon your specific request. This becomes due when
Belvoir attend the property. This fee will not apply if the call out is specifically related to a genuine maintenance/repair issue.
3. A fee of Β£40.00 inc VAT will be charged for any re-scheduled contractors appointments, due to them being unable to gain access as arranged. This becomes due when you receive an invoice.
4. All rental payments made with cash will incur an adminstration fee of Β£15.00 inc VAT.
5. All rental payments made with a debit card will incur an adminstration fee of Β£15.00 inc Vat. Payments made with a credit card will incur an
additional 2.5% plus vat charge. This totals 3% of the total amount paid on the card.
6. A fee of Β£360 inc VAT will become payable should wish to terminate your tenancy agreement and vacate the property early (subject to permission from your
Landlord/Belvoir). This will cover the extra administration and costs incurred by Belvoir. You must be aware you will be liable to pay monthly
rent until your agreement is superseded with a new tenancy.
7. Please be aware it will be in breach of your tenancy and a chargeable item against your deposit of Β£100 per meter if you allow a utility provider to install a
pre-payment meter of any kind whilst you are a Tenant.

8. A fee of Β£20.00 inc Vat will be charged for providing a landlord reference.
Last updated at 1:16 PM 01/11/2017 by Michael Sergison

Complaints Procedure

No procedure set.
Last updated at 1:16 PM 01/11/2017 by Michael Sergison

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