Belvoir! Liverpool have a team of highly experienced individuals who have worked in the local market for many years. We know YOUR market inside out. We are a proactive agency who listen carefully to client needs and we endeavour to tailor make a service that's right for you. Members of the Ombudsman, we pride ourselves on providing a professional, personal service. We are a forward thinking company who combine the old, tried and tested marketing campaigns alongside new innovative ideas making t Read full description...he most of modern technology including facebook, twitter.
Belvoir

54 Mill Lane West Derby, Liverpool
Merseyside
L12 7JB

0151 256 0880
Website not available

Properties for Sale
Properties to Rent

Jun 13,2016
Minithumbup
By: 'hayley'
Jun 13,2016
3 people found
this helpful
Excellent communication and efficient customer service. Smooth process from start to finish. Friendly and professional at all times. Thank you....
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Comment on agent fees
Good. In line with competetors.
Was this helpful? Yes
Jun 03,2016
Minithumbup
By: 'Julie Jameson'
Jun 03,2016
3 people found
this helpful
Heather was lovely and helpfull very pleasant and helped me with a quick move in, would reccomend Heather to anyone who is letting or buying...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 03,2016
Minithumbup
By: 'Alex and Danny'
Jun 03,2016
3 people found
this helpful
Belvoir have made my move so easy and stress free ! With working full time I was expecting it to be tricky but made so simple with online application forms etc. Heather was brilliant from viewing to the key handover she was so helpful! Even a ...
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Comment on agent fees
Initially they seem very high but worth it considering what they do for you , you don't have to do anything really. Makes moving a lot less stressful.
Was this helpful? Yes
Jun 01,2016
Minithumbup
By: 'Julie nugent'
Jun 01,2016
3 people found
this helpful
From start to finish Michael and Heather have been fantastic . Explained everything , nothing has been too much trouble . Excellent service , support ....
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Comment on agent fees
Reasonable compared to others
Was this helpful? Yes
Jun 01,2016
Minithumbup
By: 'Joe-Ann'
Jun 01,2016
3 people found
this helpful
Moving house is so stressful, but the team at Belvoir where so helpful and professional making my move as plain sailing as possible. Would highly recommend for all tenants & landlords. Thank you to Michael & Heather for all their help & support....
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Comment on agent fees
Good (reasonable)
Was this helpful? Yes
May 08,2016
Minithumbup
By: 'JW.'
May 08,2016
5 people found
this helpful
I have used Belvoir for over 10 years as they have always found me very good tenants. This time I dealt with Heather and Michael and their combined service and communication were excellent nothing was too much trouble, so thank you both again. Would not consider ...
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Comment on agent fees
Good
Was this helpful? Yes
May 04,2016
Minithumbup
By: 'Andrew'
May 04,2016
4 people found
this helpful
Having been a tenant through the agency for nearly a year I don't have a bad word to say about them. From the first point of contact to the most recent the staff have been a pleasure to deal with and have always provided excellent ...
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Comment on agent fees
All fees have been proportionate and clearly laid out from the start.
Was this helpful? Yes
Apr 30,2016
Minithumbup
By: 'Michael Sergison'
Apr 30,2016
4 people found
this helpful
both Heather McCarthy and Michael Sergison have been a pleasure to deal with. They are both professional and friendly and the service they provide is outstanding. They are a credit to Belvoir and I would recommend them to anyone who wants to rent and is ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Heather
Apr 30, 2016
View all comments (1)
Thanks for the review Sharon. ...
Apr 29,2016
Minithumbup
By: 'Mila'
Apr 29,2016
4 people found
this helpful
Heather McCarthy was very professional, helpful, friendly. Brilliant! Property i rent is great. all paperwork was done fast and professional.Thanks a lot....
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Comment on agent fees
Yes, the agent is excellent!
Was this helpful? Yes
Apr 26,2016
Minithumbup
By: 'Maureen Little'
Apr 26,2016
4 people found
this helpful
I have used Belvoir for over 2 years to let and manage property. Have had excellent service. Special thanks to Jennifer and Michael....
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Comment on agent fees
On par with others locally
Was this helpful? Yes
Apr 25,2016
Minithumbup
By: 'Gareth'
Apr 25,2016
4 people found
this helpful
Belvoir took over the letting of my property at a time when I was in need of an effective, dedicated and reliable agent. They have been consistent in their approach and have given me the peace of mind that I need. I am kept up ...
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Comment on agent fees
Good for the level of service given.
Was this helpful? Yes
Apr 24,2016
Minithumbup
By: 'Jon'
Apr 24,2016
4 people found
this helpful
Brilliant letting agent, I found myself facing difficult times earlier on in the year. Very helpful and supportive staff,helped me get back on my feet. Really nice people....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 20,2016
Minithumbup
By: 'Steve King'
Apr 20,2016
4 people found
this helpful
The staff at Belvoir have been managing my property for the last 8 years now. As a landlord I value how professionally they look after my property, ensuring that the property is kept in good condition, and that my tenant is happy. This results in the ...
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Comment on agent fees
Fees are very fair for a very good level of service.
Was this helpful? Yes
Apr 20,2016
Minithumbup
By: 'Ste&Fab'
Apr 20,2016
4 people found
this helpful
Great letting agent. Excellent, friendly and professional service! Always provided great assistance for any issues we might have had. Heather, Alex and Michael keep up with the good work! :-)...
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Was this helpful? Yes
Apr 18,2016
Minithumbup
By: 'Tony w'
Apr 18,2016
4 people found
this helpful
Thank you for the excellent professional service that I have recieved each time I have let/re-let a property. I would 100% recommend this branch to any landlord wanting to let there property, quickly and with outstanding customer service from start to finish....
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Comment on agent fees
V good
Was this helpful? Yes
Apr 18,2016
Minithumbup
By: 'Ivett'
Apr 18,2016
4 people found
this helpful
I would highly recommend Belvoir to anyone. All the staff are really kind and very helpful. Communication is very good. I have contacted them via email many times and They were respond in 24 hour. I'm just about to redecorate the house so I have contacted ...
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Was this helpful? Yes
Apr 15,2016
Minithumbup
By: 'Ola Sman'
Apr 15,2016
4 people found
this helpful
Thanks for the great and professional service in letting out this lovely property Heather and Michael, helpful team at Belvoir Liverpool. Much appreciated always....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 15,2016
Minithumbup
By: 'E. Marot'
Apr 15,2016
4 people found
this helpful
To cut a long story short as a foreign tenant my circumstances to rent in the UK were a bit more complicated than a resident. From the moment I've first contacted the agency all communications, reactivity and support have been of the highest professional standard ...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Apr 15,2016
Minithumbup
By: 'Luiz Rabelo'
Apr 15,2016
4 people found
this helpful
I can confirm that I had an excellent and professional customer service when choosing Belvoir letting agents for renting my 2 bedroom flat. I first started organising my move in over the phone; they provided me all the essential information for renting my place. My family ...
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Was this helpful? Yes
Apr 14,2016
Minithumbup
By: 'David&Mirka'
Apr 14,2016
4 people found
this helpful
Ten years in England, we never had been treated better then that. Professional, Pro Active, they make the job done. Dealing with Belvoir surprise me every time, they put value in what they doing, and the resort it is outstanding! Thanks Michael....
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Comment on agent fees
Great fees.
Was this helpful? Yes
Apr 14,2016
Minithumbup
By: 'Victoria Fergus'
Apr 14,2016
4 people found
this helpful
My experience from a tenants perspective from Belvoir lettings company has been nothing other than professional . Heather was my first point of call at Belvoir and she was very helpful & kept in touch with me all the way through the process . She was great ...
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Comment on agent fees
Fees where reasonable
Was this helpful? Yes
Apr 14,2016
Minithumbup
By: 'Bethany Hawley'
Apr 14,2016
4 people found
this helpful
Can't thank Heather from Belvoir enough for the help with my move, i had 4 short weeks to find a new home and move in due to old landlord selling the property i was currently in. Heather helped make this possible for me and my little ...
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Was this helpful? Yes
Apr 14,2016
Minithumbdown
By: 'Marie'
Apr 14,2016
4 people found
this helpful
I have only been with belvoiur for 5 months but find them always helpful and staff pleasant. Any queries I have had has been answered quickly and accurately. I would recommend them to my friends and family....
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What agent could do to change your mind?
Average price I guess.
Attached Files
Comment on agent fees
Average price I guess.
Was this helpful? Yes
Mar 07,2016
Minithumbup
By: 'Amanda Ruddock'
Mar 07,2016
4 people found
this helpful
I had an issue with another estate agent who I was renting a house off, I ended up going through the dispute process with the dps to try to get my money back. As Belvoir look after my own property, I decided to call them ...
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Comment on agent fees
Good, the level of service you receive, the support and the procedures they have in place maintain piece of mind and are worth paying for.
Was this helpful? Yes
Nov 07,2015
Minithumbup
By: 'Abby'
Nov 07,2015
4 people found
this helpful
The staff at Belvoir understood that I was under a very short timescale for arranging somewhere to live before starting a new job. Michael showed us round a property that I fell in love with and we managed to arrange all the paperwork the same ...
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Was this helpful? Yes
Nov 06,2015
Minithumbup
By: 'TM'
Nov 06,2015
4 people found
this helpful
Very happy with the service from Belvoir. As first-time tenants we found the whole process very straightforward and were kept up to date with the progression of our application. The whole team are friendly and knowledgable, but we dealt mainly with Heather who was excellent. ...
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Was this helpful? Yes
Nov 05,2015
Minithumbup
By: 'Matthew'
Nov 05,2015
4 people found
this helpful
Me & my partner recently used Belvoir lettings in West Derby, Liverpool to move into a rented home. We found their service excellent with all of the staff friendly, very approachable & very helpful when it came to any questions we had. We would definitely ...
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Was this helpful? Yes
Nov 04,2015
Minithumbup
By: 'Tracey Martin'
Nov 04,2015
4 people found
this helpful
Heather was outstanding in keeping me up to date with relevant details regarding my tenancy. She has a friendly yet professional approach and reassured me that everything ran as smoothly as possible. I am a primary school teacher so needed things to be sorted during ...
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Was this helpful? Yes
Oct 30,2015
Minithumbup
By: 'Masoud'
Oct 30,2015
4 people found
this helpful
The staffs were very helpful and nice. I like their punctuality. Definitely, they will be my agent if I decided to move out to another property....
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Was this helpful? Yes
Oct 30,2015
Minithumbup
By: 'ilonca alexandru'
Oct 30,2015
3 people found
this helpful
she was an angel with us . an lots of patience . from the start she help us to find a new home , even we didnt chose the house we want cuz the owner changed hes mid or something like that Heather helped us to find a ...
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Was this helpful? Yes
Areas covered
  • L12
  • L13
  • L11
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £68,000
  • Max: £68,000

Letting
  • Min: £0
  • Max: £68,000

ARLA NALS DPS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
49 0 115 3 0 0 0 0 3 0

Fees

Administration Fees (Payable before Moving In to a Property)

1. The administration fee is £200 inc Vat. The administration fee for any additional applicant or a guarantor is £75.00 inc VAT.

Part or all may be non-refundable.
2. Please note that the referencing procedure will not begin until the administration fee is paid in full.
3. The move out fee is £45.00 inc Vat. This will be deducted from your deposit. (deducted once the tenant has vacated)
4. Our VAT Registration number is 864 9413 91. VAT will be calculated at 20%

Arrears and Penalty Charges (Chargeable once Moved In to a Property)

1. Should rent be late, an arrears letter will be sent to you. Arrears letters carry a penalty charge of £20.00 inc VAT per letter and the charge
must be cleared immediately upon receipt of a letter. If the charge is unpaid by the end of the tenancy, it will be deducted from your deposit.
2. £5.00 per day will be charged for the 1st seven days that the rent is overdue. After the 1st seven days, overdue rental payments will be subject
to interest at the rate of 6% per annum calculated from the date the payment was due up until the date payment is received.

2. £5.00 per day will be charged for the 1st seven days that the rent is overdue. After the 1st seven days, a charge of 4% higher than Barclays minimum lending rate willbe charged for each subsequent day the rent remains unpaid.

Renewals and Fees (Chargeable once Moved In to a Property)

1. Should you extend your tenancy on a fixed terms or periodic basis, then a renewal fee of £20.00 inc Vat.
2. All tenancies maybe subject to an annual rental increase

Other Fees (Chargeable once Moved In to a Property)

1. A fee of £35.00 inc VAT will be charged for any re-scheduled inspection appointments, due to us being unable to gain access as arranged or due to a second
appointment to inspect recommended improvements to bring the property to a satisfactory standard have been acted upon. This becomes
due when Belvoir attend the property.
2. A fee of £35.00 inc VAT will be charged for any call out to the property made by Belvoir upon your specific request. This becomes due when
Belvoir attend the property. This fee will not apply if the call out is specifically related to a genuine maintenance/repair issue.
3. A fee of £40.00 inc VAT will be charged for any re-scheduled contractors appointments, due to them being unable to gain access as arranged. This becomes due when you receive an invoice.
4. All rental payments made with cash will incur an adminstration fee of £15.00 inc VAT.
5. All rental payments made with a debit card will incur an adminstration fee of £15.00 inc Vat. Payments made with a credit card will incur an
additional 2.5% plus vat charge. This totals 3% of the total amount paid on the card.
6. A fee of £360 inc VAT will become payable should wish to terminate your tenancy agreement and vacate the property early (subject to permission from your
Landlord/Belvoir). This will cover the extra administration and costs incurred by Belvoir. You must be aware you will be liable to pay monthly
rent until your agreement is superseded with a new tenancy.
7. Please be aware it will be in breach of your tenancy and a chargeable item against your deposit of £100 per meter if you allow a utility provider to install a
pre-payment meter of any kind whilst you are a Tenant.

8. A fee of £20.00 inc Vat will be charged for providing a landlord reference.
Last updated at 1:16 PM 01/11/2017 by Michael Sergison

Complaints Procedure

No procedure set.
Last updated at 1:16 PM 01/11/2017 by Michael Sergison

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