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    Steven Perry
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    Adam Rastall
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    Elaine Gordon
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    Catherine Murray
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    Hannah frankland
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    Alex Molyneux
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    Jennifer Banks
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    Michael Liverpool
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    Janet O'Bien
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    Heather McCarthy
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    Michael Sergison
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    Office manager
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    Karlaya Semoff-Owolabi
No description for branch.
Belvoir

54 Mill Lane West Derby, Liverpool
Merseyside
L12 7JB

0151 256 0880
Sep 22,2017
Minithumbup
Karlaya Semoff-Owolabi
By: 'Lucy Reveley'
Sep 22,2017
1 people found
this helpful
The agents were very quick to process our application and were very helpful when we encountered a few admin issues - all in all, we were ready to move in within two weeks, which was great for us :)...
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Was this helpful? Yes
Sep 19,2017
Minithumbup
Karlaya Semoff-Owolabi
By: 'John'
Sep 19,2017
1 people found
this helpful
This was my first time renting and I can honestly say it was a fast and pleasant process made easy by Karlaya and the team. Karlaya showed me around the property and delt with everything else while keeping me in the loop. I asked for a specific move in date and Karlaya made this happen. I am really pleased with the property and how I was delt with as a customer. I would highly recommend this estate agents....
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Comment on agent fees
Good (reasonable compared to every other agent in Liverpool)
Was this helpful? Yes
Sep 12,2017
Minithumbup
Karlaya Semoff-Owolabi
By: 'K. Wilson'
Sep 12,2017
1 people found
this helpful
Wow! We were Super impressed with Karlaya! We have dealt with estate agents for many years in London, Essex, Kent and Berkshire and I have not come across the efficiency, speed and manners like we experienced with Karlaya! She definitely made the whole process stress and hassle free, which made everything flow through nicely! Would definitely use again Nf have already recommended Karlaya and Belvoir to others! Thank you! X...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 06,2017
Minithumbup
Michael Liverpool
By: 'David'
Sep 06,2017
0 people found
this helpful
Would like to thank Michael for his speed and efficiency over the last few days for dealing with and resolving my tenancy issue....
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Was this helpful? Yes
Aug 29,2017
Minithumbup
By: 'Ashleigh R'
Aug 29,2017
1 people found
this helpful
Excellent service with this company. Have been a tenant with them for 3 years and any problems we've had have been resolved quickly and professionally....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Aug 26,2017
Minithumbup
Michael Sergison
By: 'George Nita'
Aug 26,2017
0 people found
this helpful
His customer service was amazing and i trully recomand him to everyone else , you going to get a top quality attention....
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Comment on agent fees
Simply ....amazing
Was this helpful? Yes
Aug 21,2017
Minithumbup
Janet O\'Bien
By: 'Ryan Malley'
Aug 21,2017
0 people found
this helpful
This service was really good. Janet was the agent I dealt with. She was responsive, helpful and friendly throughout which resulted in a convenient process as a result....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 11,2017
Minithumbup
Karlaya Semoff-Owolabi
Michael Sergison
By: 'Michael denny'
Aug 11,2017
0 people found
this helpful
Really proffesional and were in constant contact with us and everything was sorted really quick. Thank you all very much...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 02,2017
Minithumbup
Karlaya Semoff-Owolabi
By: 'Rachael'
Aug 02,2017
1 people found
this helpful
Karlaya was absolutely amazing she has helped me an my husband so so much getting are new home. Karlaya is a asset to the company she was so professional felt like I have known Karlaya for a long time she has definitely made me feel so welcome an I felt so comfortable talking to her keep up the good work an thank you so so much for helping me out x x...
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Comment on agent fees
The fees are good did not have a problem with fees at all.
Was this helpful? Yes
Jul 23,2017
Minithumbup
Alex Molyneux
Jennifer Banks
By: 'James'
Jul 23,2017
1 people found
this helpful
These 2 where amazing kept me up to date every few days. Couldn't of hoped for any more. Both went out of their way to help me. Both good looking too Γ°ΕΈΛœΕ“....
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Was this helpful? Yes
Jul 20,2017
Minithumbup
Michael Sergison
By: 'Colin Evans'
Jul 20,2017
1 people found
this helpful
Very helpful, knowledgeable, timeous, friendly, and well prepared. All queries were answered, and explained clearly. I am confident that any issues that may arise, will be dealt with thoroughly and efficiently....
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Comment on agent fees
No problem with agents fees.
Was this helpful? Yes
Jul 19,2017
Minithumbup
Michael Sergison
Jennifer Folan
By: 'Barry'
Jul 19,2017
1 people found
this helpful
Very efficient and professional service made my move happen so smoothly and simple for got my viewing and was moved in within a week thanks to Jennifer and Michael...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 06,2017
Minithumbup
Michael Sergison
By: 'Andy'
Jul 06,2017
0 people found
this helpful
Excellent, informative and efficient service. My move was conducted quickly and with no problems. Would recommend others to use this agent...
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Comment on agent fees
Agents fees were good - less than others I have used
Was this helpful? Yes
Feb 24,2017
Minithumbup
Michael Sergison
By: 'Jodie'
Feb 24,2017
2 people found
this helpful
Excellent and fast customer service. Friendly and professional staff who go above and beyond to resolve any queries efficiently. Would highly recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 15,2017
Minithumbup
Michael Sergison
By: 'Thomas'
Feb 15,2017
2 people found
this helpful
I highly recommend using belvoir very professional helpful only good things to say there are still very helpfull an caring once you move in to the property aswell Michael an all the staff are very helpfull caring and understanding Thanks...
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Comment on agent fees
No one likes paying money out but fee's wasn't too bad well worth it now that am moved in
Was this helpful? Yes
Feb 08,2017
Minithumbup
Michael Sergison
By: 'Pati'
Feb 08,2017
2 people found
this helpful
Very professional approach to the customer. It was a great pleasure to cooperate with such an aligned and friendly team of estate agents. Now we fully enjoy our new lovely apartment....
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Jan 12,2017
Minithumbup
Heather Mc carthy
By: 'les'
Jan 12,2017
3 people found
this helpful
i have been renting from belvoir for about 4 years and have never had a problem with any of the staff i left a flat to rent a house and the staff were so helpful i have only got positive things to say about the branch well done keep up the good work...
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Comment on agent fees
good
Was this helpful? Yes
Jan 04,2017
Minithumbup
Heather McCarthy
Michael Sergison
By: 'Jo'
Jan 04,2017
5 people found
this helpful
Belvoir West Derby Staff have been very supportive and well organized agents who took me through the letting procedures in West Derby Liverpool area. They have taken care of the viewing, documentation and safety procedures providing and delivering professional, helpful and high quality service and support before, during, and after the let has been completed. they are prompt, kind, professional and customer centered and I have enjoyed being assisted by them....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 04,2017
Minithumbup
By: 'Margaret'
Jan 04,2017
4 people found
this helpful
Every staff member I have come into contact with have been friendly and professional. Repairs or issues have been dealt with swiftly. I wouldn't hesitate to recommend Belvoir....
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Was this helpful? Yes
Jan 03,2017
Minithumbup
Adam Rastall
Michael Sergison
By: 'Steve W .'
Jan 03,2017
3 people found
this helpful
Belvoir , West Derby have managed my property successfully for a couple of years . The one word that springs to mind is ' competence ' ; and these guys are real professionals that understand the letting industry . If you are thinking of investing in property then you can't go wrong purchasing a house or flat in the highly sought after and established West Derby area . The other half of the equation is Belvoir Lettings !!...
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Comment on agent fees
Very reasonable .
Was this helpful? Yes
Jan 03,2017
Minithumbup
Heather McCarthy
By: 'Kelly'
Jan 03,2017
3 people found
this helpful
I would just like to thank you for all your fun help and how quickly we were able to move into the property. Can't thank you enough....
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Was this helpful? Yes
Dec 29,2016
Minithumbup
Heather McCarthy
By: 'Rob doric'
Dec 29,2016
4 people found
this helpful
All the staff are brilliant and professional very helpful and the whole process of renting is made easy by the staff. As some one who has rented privately for 10yrs+ I can honestly say belvoir is the best agent to date hands down...
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Comment on agent fees
Good very fair for service
Was this helpful? Yes
Dec 20,2016
Minithumbup
Heather McCarthy
Michael Liverpool
By: 'Maxine Dee'
Dec 20,2016
3 people found
this helpful
All the staff were amazing, friendly and accepting. The services provided were second to none and the process was made so easy by their help and advice. Everything was explained in detail and they made the whole process of relocating much less stressful by the friendly and helpful nature of the staff....
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Was this helpful? Yes
Dec 14,2016
Minithumbup
By: 'marie'
Dec 14,2016
3 people found
this helpful
I have always found staff at belvoiur estate agents helpful and informative. Recently they helped me pospone a rent increase. Repairs were acted on as soon as reported. Very friendly staff....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 29,2016
Minithumbup
By: 'A big thank you.'
Nov 29,2016
2 people found
this helpful
An absolute amazing bunch of people,looked after me well after a difficult time I had earlier in the year,and they gave me a chance to get back on my feet,they are a credit to Belvoir. I've never come across an estate agent like them before and doubt I will again. I would definatly recommend them to people . Thanks Jonathan...
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Comment on agent fees
Very good
Was this helpful? Yes
Nov 23,2016
Minithumbup
Heather McCarthy
By: 'D. Pell'
Nov 23,2016
3 people found
this helpful
I have rented through a lot of agents over the years and Belvoir West Derby is the best by far. Heather is very professional and approachable, repairs are sorted out quickly and more importantly the office staff always answer the telephone. 23 /11/16...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 22,2016
Minithumbup
Michael Sergison
Jennifer Folan
By: 'J tibbs'
Nov 22,2016
4 people found
this helpful
I have been renting through Belvoir for nearly 5 years now and whenever there's been an issue it has been dealt with promptly and efficiently. All the staff are friendly and keen to help and support tennants...
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Comment on agent fees
The only fee I pay is the £20 for signing new contract each year which was introduced in 2016. I was shocked at first but I suppose this it is worth it
Was this helpful? Yes
Nov 21,2016
Minithumbup
Alex Molyneux
By: 'Staceym'
Nov 21,2016
3 people found
this helpful
I rent a property threw belvoir and have always found the staff at the west derby office friendly, helpful and efficient! Any issues that may arise with the property are always dealt with quickly. I would highly reccomend them to anybody! Great customer service and lovely staff!...
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Comment on agent fees
Na
Was this helpful? Yes
Nov 18,2016
Minithumbup
By: 'Paul Q'
Nov 18,2016
2 people found
this helpful
I've used Belvoir as my agents in Liverpool for some years now and find their service excellent. I am happy to recommend them to anyone looking for a conscientious agent for their properties....
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Comment on agent fees
I use their Fully Managed service and think that the fees are appropriate to the job done.
Was this helpful? Yes
Nov 18,2016
Minithumbup
Michael Sergison
Office manager
By: 'J T Liverpool'
Nov 18,2016
3 people found
this helpful
I use Belvoir at 54 Mill Lane L12 7JB as managing agent for our rental property in Liverpool A shop unit plus also a flat They have always been very helpful and professional in the task of finding us a new tenant and organising all necessary paperwork etc when required Would recommend Belvoir west derby to any one looking for a management company...
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • L12
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 94% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£68,000
  • Max: Β£68,000

Letting
  • Min: Β£0
  • Max: Β£68,000



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
39 0 91 2 0 0 0 0 3 0
Steven Perry - upload your photo Steven Perry
1 reviews

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Adam Rastall - upload your photo Adam Rastall
19 reviews

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Elaine Gordon - upload your photo Elaine Gordon
13 reviews

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Catherine Murray - upload your photo Catherine Murray
1 reviews

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Hannah frankland - upload your photo Hannah frankland
4 reviews

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Alex Molyneux - upload your photo Alex Molyneux
13 reviews

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Jennifer Banks - upload your photo Jennifer Banks
7 reviews

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Michael Liverpool - upload your photo Michael Liverpool
11 reviews

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Janet O'Bien - upload your photo Janet O'Bien
2 reviews

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Heather McCarthy  - upload your photo Heather McCarthy
28 reviews

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Michael Sergison - upload your photo Michael Sergison
38 reviews

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Heather Mc carthy - upload your photo Heather Mc carthy
2 reviews

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Heather McCarthy - upload your photo Heather McCarthy
18 reviews

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Jennifer Folan - upload your photo Jennifer Folan
4 reviews

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Office manager - upload your photo Office manager
1 reviews

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Karlaya Semoff-Owolabi - upload your photo Karlaya Semoff-Owolabi
5 reviews

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Fees

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Last updated at 1:30 PM 26/02/2016 by Jennifer Folan

Complaints Procedure

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Last updated at 1:30 PM 26/02/2016 by Jennifer Folan

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