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Belvoir

72 Camden Road Tunbridge Wells
Kent
TN1 2QP

01892 615 333

Jun 24,2014
Minithumbdown
By:
Jun 24,2014
2 people found
this helpful
¢â‚¬Â¢ Found any excuse to say the property wasn't up to "standard" just as an excuse to call round again and charge £40 a visit - money grabbing. ¢â‚¬Â¢ Used an excuse of the carpets not being clean enough, to keep charging us to visit, got the carpets professionally cleaned and kept the cleaner on property as proof and a staff member that came round to inspect called the tenant a " "*" liar " and when tenant showed appliance, no apology given....
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Sep 13,2013
Minithumbdown
By:
Sep 13,2013
1 people found
this helpful
I found Belvoir to be poorly organised and sometimes rather brusque in their dealings with me. Initially i had to chase up rent receipts and then they turned quite unpleasant when I decided to give notice to change to another letting agent. It took ages for them to do the final tenant checkout and paperwork and what I did get was paltry. I definitely wouldn\'t recommend this company....
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Mar 28,2013
Minithumbdown
By:
Mar 28,2013
2 people found
this helpful
I travelled from another country to Tunbridge Wells to view properties and selected one with Belvoir. I advised the contact there that I needed to move from another country within two weeks. Despite that, the contact did not call me to confirm that my offer (which was at the advertised amount) was accepted - I had to call them twice to finally get this confirmation. I then had to follow-up for over two days re a reference check that could easily have been completed the same day. They charge ...
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What agent could do to change your mind?
Provide customer service and show that you are actually earning the 275.00 paid for services.
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Aug 16,2012
Minithumbup
By:
Aug 16,2012
1 people found
this helpful
I have used Belvoir Lettings Tunbridge Wells for all of four years and I have to say that the quality of the service I receive is impecable. My property has been let to two sets of outstanding tenants both of which paid their rent on time every month and left the property in an excellent condition. I have recently brought my sister over from another Lettings agent in Tunbridge Wells who were rude, inefficient and overall unprofessional. Belvoir\'s staff have made me feel that my investment is sa...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Letting
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Awards won by Belvoir, Tunbridge Wells TN1 2QP

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