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    Jade
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Belvoir

10 Baker Street Stirling
Stirlingshire
FK8 1BJ

01786 464607

Nov 12,2015
Minithumbdown
By:
Nov 12,2015
1 people found
this helpful
Belvoir is so useless when it comes to pretty much everything. When we first moved into the flat there was an endless list of problems including a broken tv aerial, an extremely dirty alleyway and pigeons nesting on our window sills. Since then, none of these 3 things have been fixed despite calling them multiple times, emailing them, and going into their office. The fact that there is a complete lack of communication is terrible just ruins everything....
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May 10,2013
Minithumbdown
By:
May 10,2013
1 people found
this helpful
Found Jade herself to be excellent and very well mannered etc she viewed 3 properties. The admin/holding fee was £90 but we had to pay £180 admin fee which they stated was because there was two of us, myself and my wife viewed the properties.???? I thought this is steep charging for two people when we are only renting one flat. However in the end we decided not to go ahead and did not send back the forms, on informing them we found they had not done any checks on us as yet but they k...
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What agent could do to change your mind?
Not robbed us of the whole ‚£180. simple. Plus 2 fees???? whats that about. Every other agent we went to (3) only took one fee.
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Sep 01,2011
Minithumbdown
By:
Sep 01,2011
16 people found
this helpful
Possibly one of the worst lettings agents I have ever used. List of complaints includes complete lack of communication from office staff unless chased; typos in emails (couldn't even spell my name correctly); advertised property at wrong price; poor photography and no updates as to how viewings were progressing. Perhaps the worst offence of all is that I believe my property was being used for purposes other than viewings - toilet seat was left up and dirty, body hairs in the bath around the ...
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What agent could do to change your mind?
Check emails for spelling mistakes before sending; ensure customers' name is spelt correctly; update customers on a regular basis as to how viewings are progressing; do not use, or allow visitors to the property, to use facilities and leave them in an unacceptable state; answer emails instead of ignoring them; discuss any areas of concern with the customer rather than employ underhand tactics such as pulling advertising without customer's prior knowledge or consent and employ a more professional attitude. Would also recommend further training for all staff at Belvoir Stirling.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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