• claim your profile
    Sarah Powell
  • claim your profile
    Rick Flay
  • claim your profile
    Yasmine Akhavan
No description available.
Belvoir

1 Paradise Square Sheffield
South Yorkshire
S1 2DE

0845 2 604090

Aug 31,2015
Minithumbdown
By:
Aug 31,2015
2 people found
this helpful
It has now been three months that we moved in a property managed by Belvoir. As we first entered the property, a house which was supposed to be freshly cleaned, we found food from the old tenant in the oven, mold in the bathrooms, an incredible amount dirt. Belvoir kept on assuring us that they cleaned it, but when we spoke with their cleaning agency the truth was that they never came to the property. The property also had leakages problems with gas pipe. After a series of 25 emails, we got th...
read full review
Was this helpful? Yes
Sep 19,2013
Minithumbup
By:
Sep 19,2013
0 people found
this helpful
An absolutely excellent service. I am a landlord with Belvoir in Sheffield now and the service is fantastic, I have also been a tenant with them before this and the service was equally fantastic. From the initial point of contact, with great customer service. They help you find the correct property for you, arrange viewings with great care, and have sorted any issues that have arose (as both a landlord or tenant) extremely quickly and efficiently. Highly recommended....
read full review
Was this helpful? Yes
Sep 12,2013
Minithumbdown
By:
Sep 12,2013
3 people found
this helpful
A disgrace, shocking customer service.. The staff are all polite and helpful when they\'re getting your bank details. However, once you have the keys to the flat and your paying the rent you do not hear from them again! Never received service like it, firstly letting us into our apartment which had not been cleaned since the old tenants had moved out, absolutely filthy! I was understandably frustrated at the state of the flat and the woman dealing with us, was "too busy" she left me w...
read full review
What agent could do to change your mind?
A disgrace with customer service. Professional when getting my bank details, following that they have not replied to any of my emails to do with maintenance for 7 weeks!
Was this helpful? Yes
By: Sarah
Sep 12, 2013
View all comments (1)
Dear Aquarius93, I am the office manager at Belvoir Sheffield. I am truely sorry to read about the problems you are having. Please email me with your property address and I will have this matter resolved immediately. Please also include your recent emails to us if you can. Kind regards, Sarah. sheffield@belvoirlettings.com....
Aug 22,2013
Minithumbdown
By:
Aug 22,2013
2 people found
this helpful
Rented from Belvoir for 2 years through the Sheffield branch which we found unprofessional, disorganised, passes blame onto everyone else when anything goes wrong (ie. Landlord\'s fault) and shuns responsibility for issues they should be addressing. After being burgled before Christmas, and trying to get some support from Belvoir, Ms Powell behaved like a diva of Beyonce standards. You have to push, insist and nag for every issue that arises, so eventually got in touch with City Council to inte...
read full review
Was this helpful? Yes
Jul 29,2013
Minithumbdown
By:
Jul 29,2013
1 people found
this helpful
Didn\'t turn up for the viewing we booked, no phone call to let us know, no apology and no call back when we asked where they were. Not professional at all. There are far better agents in Sheffield city centre than this bunch of muppets!...
read full review
What agent could do to change your mind?
You could have turned up or at lease apologise when we called afterwards... or even called back when you said you would!
Was this helpful? Yes
Jan 30,2013
Minithumbup
By:
Jan 30,2013
1 people found
this helpful
Moved to Sheffield from Durham, did not know the area at all - Belvoir really helpful in making a number of viewings at the one appointment that fitted with what I was looking to rent as I had limited time. Move in all went well so hope the rest of my stay is as easy!...
read full review
Was this helpful? Yes
Nov 13,2012
Minithumbup
By:
Nov 13,2012
1 people found
this helpful
I have used Belvoir for a while now and am very happy with the service they give! I would recommend them to anyone that wants to let. To be fair if I have a issue with something in my house I just leave a message on the out of hours number and someone will call and try to get it fixed as soon as a maintenance man is availible. all in all great people to be with very friendly down to earth and if I look to change from a flat to a house I will stick with them....
read full review
Was this helpful? Yes
Oct 25,2012
Minithumbdown
By:
Oct 25,2012
7 people found
this helpful
Firstly, I have finally figured out why you have an exclamation mark after the name. It transpires that the ONLY way to get anyone to listen, is by SHOUTING! Secondly, I thought that since my complaints through normal/professional means have not had so much of a sniff of the word \'resolution\', I would try the powerful world of social media instead. The day that I was locked out of my flat by one of the Belvoir! team for several hours. The time you completely messed up my deposit and p...
read full review
What agent could do to change your mind?
Avoid at all costs!!
Was this helpful? Yes
Jun 01,2012
Minithumbdown
By:
Jun 01,2012
12 people found
this helpful
The Sheffield Branch owner is a very unhelpful, snobby lady who is not interested in her customers only in making as much money as possible. She is unwilling to help you find alternate accommodation if unfortunate situations arise such as being robbed twice in a period of 2 months. I do not recommend renting through Belvoir. We had also been told that the property would be cleaned when we moved in. On moving day we arrived to find a filthy place which we had to clean ourselves. Burglary alarm ...
read full review
What agent could do to change your mind?
By being more helpful not so indifferent and by caring for her clients. She is the owner after all. I also run my own business anfd there is no way I could have her attitude. I would be bankcrupt
Was this helpful? Yes
Nov 29,2011
Minithumbup
By:
Nov 29,2011
2 people found
this helpful
My partner and I currently use Belvoir Sheffield to manage our terrace rental property. We had been badly stung by a previous management agent after then closed taking landlord's money with them, and have found Rick and the team to be a professional breath of fresh air. Belvoir have been found us some great tenants who will be staying with us for their 2nd year, and who actually look after our property! :) Can't recommend Belvoir to landlords enough, especially considering our problem with ou...
read full review
Was this helpful? Yes
Dec 12,2010
Minithumbdown
By:
Dec 12,2010
3 people found
this helpful
I find Belvoir absolutely appauling. Hidden charges absolutely everywhere, even after the girl that showed me round my place saying something about how some estate agents give one fee and then charge loads more for everything...and what did they do...after being told I would pay 150 to move in and nothing else it ended up charging me 350. They told me it would be professionally cleaned, this did not happen. I am actually dreading giving my one month notice in a few months time and all the charge...
read full review
Was this helpful? Yes
Aug 24,2010
Minithumbdown
By:
Aug 24,2010
3 people found
this helpful
I viewed a property through them and was asked to sign details "just in case" as I work full time and their office hours are really limited. The following day I decided I did not want the property and emailed them to let them know. I then recieved a voicemail saying they had tried to charge my card the ...
read full review
Was this helpful? Yes
By: Petra
Jan 16, 2011
View all comments (3)
Anna, could you tell me who is your new agent, please? We would like to finish contract with Belvoir and after our first experience with letting agency I have to say I'm pretty scared to rent with any other agency whatsoever. Thank you.....
Apr 22,2010
Minithumbdown
By:
Apr 22,2010
3 people found
this helpful
As a Landlord I would never use Belvoir again....
read full review
Was this helpful? Yes
Jan 29,2010
Minithumbdown
By:
Jan 29,2010
3 people found
this helpful
Never ever on your life, parents, children whatever use Sheffield Belvoir Lettings. The customer service is awful. We have had problems not being followed up which include leaking pipes into walls so wet patchs, plaster off walls (this is all in a new build which is under warrenty but still they do nothing). We pay them and I'm sure the landlord pays them money to do nothing but take the piss. I try to be objective in my critisim and would except if there was a good reason for a lack of respon...
read full review
Was this helpful? Yes
By: prettyfedup
Nov 04, 2010
View all comments (2)
I have used the West B branch; inoffensive but largely clueless staff, very bad english (grammatically/linguistically I mean) when emailing makes it difficult to comprehend, things usually escalate due to this to the "boss" who returns calls/emails in anger rather than trying to make peace.....
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 1 2 8 0 0 0 0 0 1
Sarah Powell - upload your photo Sarah Powell
1 reviews

About Sarah No description set View full profile
Rick Flay - upload your photo Rick Flay
0 reviews

About Rick No description set View full profile
Yasmine Akhavan - upload your photo Yasmine Akhavan
1 reviews

About Yasmine No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Belvoir, Sheffield S1 2DE

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


Find the Best Agent to
Buy, Sell or Rent Property



.