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    Wendy Hadley
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    Wendy
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    Rosie
Winners of the Gold Award at the ESTAs for Customer Service as voted by our landlords.
Belvoir

41 Newbold Road Rugby
Warwickshire
CV21 2ND

01788 579456

Aug 01,2016
Minithumbup
By:
Aug 01,2016
0 people found
this helpful
All staff have always been very friendly and professional which create confidence when you trust your biggest asset in their "care". So far we have nothing to complain about and are happy with their services....
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Comment on agent fees
The fees are a bit high but we rather pay a bit more for a good service that we can trust, than have a cheaper but maybe not so efficient service.
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May 09,2016
Minithumbup
By:
May 09,2016
0 people found
this helpful
Fantastic team, who make renting so much easier, always there to help out with anything :)))) would recommend this team to anyone which ever side of the rental....
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Comment on agent fees
Fare
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Apr 04,2016
Minithumbup
By:
Apr 04,2016
0 people found
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We have rented from Belviour (Rugby Branch) for 3.5 years and have to say we always found them to be extremely efficient, accommodating and friendly. Any issues were dealt with promptly. Many thanks to Wendy, Naiomi, Rosie and Anna for looking after us so well. We'd recommend Belviour to any prospective tenants looking for properties to rent, they'll take good care of you....
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Comment on agent fees
The fees seem to be in the running with other agents so feel they were fair.
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Dec 09,2015
Minithumbup
By:
Dec 09,2015
0 people found
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We reported that our boiler was not working at about 10.15. Within a half an hour a very nice maintenance man arrived and solved the problem and showed us how to maintain water pressure for any future problem. Thank you....
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Jun 21,2015
Minithumbup
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Jun 21,2015
0 people found
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We dealt with this company for ten years (approx) and cannot fault them. We opted for a fully managed service and in every area they performed outstandingly well, from finding the right sort of tenant for us, to referencing, collecting rent and period inspections thereafter. Good personal service delivered in a professional way. I believe that our tenants were also very happy with the service Belvoir provided....
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Jun 19,2015
Minithumbup
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Jun 19,2015
0 people found
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Excellent service throughout our experience, fully managed letting of property for almost 5 years, then supported brilliantly through sale with tenant in situ. Professional, efficient and courteous, a pleasure to work with, would thoroughly recommend to anyone....
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Comment on agent fees
Slightly higher than some other agents, but no hidden extras and suitable for the level of service provided, a classic example of how you get what you pay for
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Jun 03,2015
Minithumbup
By:
Jun 03,2015
0 people found
this helpful
From the very first contact through to moving in and beyond the Belvoir Rugby team have excelled. they have been so accommodating and supportive - in a not so easy letting! Even when we moved in and had some small issues they were addressed within hours and the team seem to only know how to smile and make it work. We would recommend Belvoir Rugby to anybody looking to find a property without a drama, and where the whole team have a great sense of humour and caring....
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Apr 23,2015
Minithumbup
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Apr 23,2015
0 people found
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I have been with Belvoir, as a landlady, for 10 years,now.My experience has been such that I cannot imagine why a Landlord/landlady would wish to choose another letting agent in Rugby. After some 7 years of letting in London, with all the challenges this brings, I sold up and moved to Rugby.With the intention of letting properties, I drew up a list of questions based on my experiences, and Belvoir were the only agent to meet this criteria. The agency has not disappointed. I have 3 houses with lo...
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Comment on agent fees
I have never paid such reasonable management fees, before, for such a high level of service.
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Apr 17,2015
Minithumbup
By:
Apr 17,2015
0 people found
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Belvoir have managed my property fro nearly 12 years, throughout that time they have been simply brilliant. They have been very responsive and carry through everything to completion. Nothing is too much trouble and they were always ready to offer advice and solutions. Unfortunately I have now sold my property, but I highly recommend them to anyone looking for a totally professional service. Thanks Wendy....
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Comment on agent fees
excellent value for money
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Mar 04,2015
Minithumbup
By:
Mar 04,2015
0 people found
this helpful
I was recommend to Belvior by a friend who praised them highly. The service I received was very professional with personal care during the whole procedure. Nothing was too much trouble for Wendy, she answered her emails very promptly and gave advise and direction to all our queries. Within hours of advertising Wendy had potential interest, she help select the right family and carried out all the reference and checks without delay. She explained procedures and costs involved. We now have a ...
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Comment on agent fees
I would suggest Belvior introduce the middle management scheme - May attract more landlords. - Also note that the 10% management fee does not include VAT.
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Feb 13,2015
Minithumbup
By:
Feb 13,2015
0 people found
this helpful
Belvoir have looked after three properties for us in Rugby for more than 10 years and have always been courteous yet thorough and we have never had any complaints from Tenants. Over the past few months in conjunction with Belvoir Northampton they have helped us sell all three with sitting tenants and got good prices for us. I cannot recommend them strongly enough! Thanks Belvoir....
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Jan 21,2015
Minithumbup
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Jan 21,2015
0 people found
this helpful
I rented from Belvoir for almost 2 years and dealt with the office on many occasions. They were always friendly, helpful and very prompt. Nothing ever seemed too much trouble and when anything went wrong with the property they were quick to get in touch with the landlord and resolve the issue. I'd have no hesitation in either renting through them again or in recommending them to others....
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Dec 08,2014
Minithumbup
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Dec 08,2014
0 people found
this helpful
Staff professional and friendly. Any queries or problems are dealt with promptly and efficiently. Always kept informed in respect of the state of property and regular visits made to maintain standards....
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Nov 05,2014
Minithumbup
By:
Nov 05,2014
0 people found
this helpful
Can I just thank you so much for being excellent agents over the past five years. Both myself and Superb service and professionalism from Belvoir Lettings. Reliable, friendly, curteous but most of all effective. We have rented for many years in numerous countries including Ireland, UK, Australia and USA and have experienced both poor and excellent agents. Belvoir is by far head & shoulders above the very best we have experienced. Would definately use again if the situation arose....
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Comment on agent fees
No concerns. Good value for money.
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Sep 17,2014
Minithumbup
By:
Sep 17,2014
0 people found
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I have had nothing but efficient, attentive and courteous service from Rugby Belvoir. They have handled every aspect of my letting with the very highest degree of professionalism, and have consistently communicated with me and my tenants in a timely, effective and polite fashion. I would recommend them unreservedly to both prospective landlords and tenants as providers of the very highest levels of service, probity and professionalism....
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May 15,2014
Minithumbup
By:
May 15,2014
0 people found
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I have three properties in Long Lawford (near Rugby), all with Belvoir since I acquired them. I deal mainly with Wendy and Rosie, but all of the Rugby Belvoir Team have looked after my property with great professionalism and always have the best interests of the landlord and tenant at heart. I\'ve found Belvoir proactive when dealing with faults and damage within the property. They suggest clearly and early where small improvements would improve the quality and lett\'ability of the property,...
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Apr 30,2014
Minithumbup
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Apr 30,2014
0 people found
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Staff professional and friendly. Any queries or problems are dealt with promptly and efficiently. Always kept informed of the state of property and regular visits made to maintain standards....
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Mar 27,2014
Minithumbup
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Mar 27,2014
0 people found
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I can\'t recommend the team at Belvoir Rugby highly enough. Their approach was at all times thoroughly professional and they had the added bonus of being extremely approachable and understanding, which was particularly helpful to me as this was the first time I\'d rented on my own. Other agents would do well to take a leaf out of this team\'s book as to how to manage a lettings agency successfully. Thank you Belvoir!...
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Mar 26,2014
Minithumbup
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Mar 26,2014
0 people found
this helpful
I\'ve used many letting agents before but none compare to the belvoir team at rugby. They are proactive and always quick to respond to my queries. I have been bowled over by their efficiency and helpfulness....
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Feb 20,2014
Minithumbup
By:
Feb 20,2014
0 people found
this helpful
We always receive brilliant service and advice from the team at Belvoir in Rugby, they are so professional, efficient and courteous, would highly recommend to anyone considering using them....
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Jan 08,2014
Minithumbup
By:
Jan 08,2014
0 people found
this helpful
I\'ve used many letting agents before but none compare to the belvoir team at rugby. They are proactive and always quick to respond to my queries. I have been bowled over by their efficiency and helpfulness....
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Jan 20,2012
Minithumbdown
By:
Jan 20,2012
23 people found
this helpful
What can I say except for RUN! Unless of course you're idea of a good time is speaking to incompetent, rude & obnoxious middle aged women with a pole up their........ It may seem like a rant but the below is a summary of the complaint sent to Belvoir head office - it's been edited but hopefully you'll get the gist and if it could save only one person from the aggravation that is this lettings office then it will be worth it! "I was a tenant with Belvoir Rugby for over 13 months and c...
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What agent could do to change your mind?
Please see examples above but mostly - be polite!
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By: curlyk
Feb 20, 2012
View all comments (3)
Thank you for your generic response with no reference whatsover to the issues raised. It is funny that you mention that you have not had opportunity to address the complaint - even though this original letter was posted to you? Please be assured that letter was in no way anonymous - nor were the various phone calls or emails I made expressing my concerns over the many other problems previously mentioned that I encountered while living at the property. It appears that until I publicised my issues....
Areas covered
  • CV21
  • CV23
  • CV22
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £86,500
  • Max: £265,000

Letting
  • Min: £0
  • Max: £265,000

ARLA


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Wendy Hadley - upload your photo Wendy Hadley
3 reviews

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Wendy  - upload your photo Wendy
8 reviews

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Rosie  - upload your photo Rosie
7 reviews

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Fees

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Last updated at 11:18 AM 01/03/2016 by Wendy Hadley

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Last updated at 11:18 AM 01/03/2016 by Wendy Hadley

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