• Staff picture
    Mathew
  • Staff picture
    Craig
  • Staff picture
    Annie
  • Staff picture
    Chelsey
  • Staff picture
    Susan
  • Staff picture
    Jacqueline
  • Staff picture
    Melissa
Welcome to Belvoir Newcastle-under-Lyme Looking for your dream home? We are award winning property experts and with a wealth of property knowledge we can guide you every step of the way to Buy, Sell, Rent or Let a property. We pride ourselves on the highest standard of customer service and our customer reviews speak for themselves. Thinking of Selling? get in touch, we will offer you FREE friendly advice on how to prepare your property to achieve a quick sale and a FREE property valua Read full description...tion. We can assist with mortgage advice and conveyancing if required. Are you a Landlord? Thinking of Letting ? We have let over 400 properties since 2008 and manage over 250. We will provide you with guidance and advice on all aspects of letting your property including how to maximise your investment, buy to let mortgages, landlords buildings and contents insurance and rent & legal insurance. We offer four service options - Tenant Find Only, Let Only, Rent Collection and Fully Managed, ALL are NO LET NO FEE, you pay us nothing in advance. FREE ADVERTISING NO TENANT NO FEE FULLY REFERENCED TENANTS ACCOMPANIED VIEWINGS FULL PHOTOGRAPHIC COLOUR INVENTORIES REGULAR INSPECTION REPORTS DEPOSIT PROTECTION LANDLORD INSURANCES FINANCIAL SERVICES BUY TO LET MORTGAGES Call us now on 01782 66 29 29 or email newcastle-under-lyme@belvoir.co.uk We are a member of The Property Ombudsman Scheme for estate agents (TPOS) and follow the Code of Practice. A copy of the Code of Practice and the Consumer Guide is available from www.tpos.co.uk
Belvoir

489 Hartshill Road Hartshill, Stoke on Trent
Staffordshire
ST4 6AA

01782 66 29 29
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Properties for Sale
Properties to Rent

“Belvoir lettings...”

Mar 08,2019
Minithumbup
By: 'Carol24'
Mar 08,2019
0 people found
this helpful
Very friendly, professional staff. Always ready to answer questions when needed. Quick turnaround. Good long term tenants, well researched and checked - would definitely recommend to prospective landlords....
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Comment on agent fees
Reasonable
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By: Craig Johnson
Mar 08, 2019
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Thankyou very much for your review ...

“Great service, efficient and patient....”

Mar 01,2019
Minithumbup
Annie
Chelsey
By: 'Mrs P'
Mar 01,2019
0 people found
this helpful
As a landlord I have been very impressed with the team. The service is efficient, they are always friendly but professional and they have supported me to become a successful landlord. They fully manage my property and I know it is in safe hands. I ...
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Comment on agent fees
They seem fair.
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“Helpful, efficient service....”

Feb 22,2019
Minithumbup
Melissa
By: 'A Morris'
Feb 22,2019
0 people found
this helpful
Was selling on behalf of my Father. Melissa was very thorough patient and easy to deal with. Initially I wasn't too sure who to go with agent-wise, but I knew that I'd made the right choice when, after having taken promotional pictures of the house, ...
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Comment on agent fees
Good value. Perhaps you might find a cheaper service, but I think in general you get what you pay for.
Was this helpful? Yes
By: Craig Johnson
Feb 22, 2019
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Thankyou very much for you reviews. ...

“Satisfied Landlord...”

Feb 01,2019
Minithumbup
By: 'Pat Peter'
Feb 01,2019
0 people found
this helpful
I have been co operating with Belvoir for the last two years,during which they have proof to be very professionals,always ready to help.Until now i have not experiences any problem with them and i would gladly recommend them to any of my ...
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Comment on agent fees
good
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By: Craig Johnson
Feb 01, 2019
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Thankyou so much for your review ...

“Very professional. Never had any issues with Craig and his team....”

Jan 28,2019
Minithumbup
Craig
By: 'Conan'
Jan 28,2019
0 people found
this helpful
Great team who are always on hand for my tennant and me. Fair price, particularly considering the quality, professional service provided....
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By: Craig Johnson
Jan 28, 2019
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Thankyou very much for your review and your continued support. ...

“Efficient...”

Jan 28,2019
Minithumbup
Craig
Chelsea
By: 'J. Ryles'
Jan 28,2019
0 people found
this helpful
The staff are always helpful and efficient at sorting problems out. Very good service. The staff are always helpful over the phone and quick to reply....
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Craig Johnson
Jan 28, 2019
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Thankyou very much for your review ...

“Exactly what an estate agent should be!...”

Jan 28,2019
Minithumbup
Melissa
Craig
By: 'Lindsey'
Jan 28,2019
0 people found
this helpful
Right from the start we have had an amazing experience with Belvoir and so glad we decided to sell with them. They sold our house in 2 days for a price we were very happy with. Their rates were very competitive and i didn't find them ...
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Comment on agent fees
Very competitive, price matched for us.
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By: Craig Johnson
Jan 29, 2019
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Thankyou so much for your review ...

“Excellent service...”

Jan 25,2019
Minithumbup
Annie
Craig
By: 'Dr Steven Warburton'
Jan 25,2019
0 people found
this helpful
Excellent service. Friendly, efficient, good value for money. Always come up with good options ans solutions. First class all round...
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Comment on agent fees
Good value
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By: Craig Johnson
Jan 25, 2019
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Thankyou so much for your kind review Mr Warburton. ...

“Unacceptable viewing process...”

Jan 24,2019
Minithumbdown
By: 'Leigh Torre'
Jan 24,2019
0 people found
this helpful
Belvoir booked a viewing for my house that I am currently renting today and, without my consent (as I never received an email - which they confirmed), they opened my front door without knocking and proceeded to tell me a viewing would be going ahead. ...
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By: Leigh
Jan 24, 2019
View all comments (3)
To further add - here are by laws found all over the internet provided by Belvoir. Landlords and agents will generally require access to the property periodically, to carry out maintenance works or general property inspections. However, they are required to provide the tenant with 24 hours written notice of their upcoming visit. SHOULD A TENANT REFUSE ACCESS THE LANDLORD OR AGENT, DOES NOT HAVE A RIGHT TO ENTER THE PROPERTY WITHOUT PIOR PERMISSION. The only exception to this, is if acces ...

“Very easy and great communication...”

Dec 20,2018
Minithumbup
Chelsey
Annie
By: 'Jude'
Dec 20,2018
0 people found
this helpful
Can't fault the team at all they have helped make my move quick and easy... I totally recommend belvoir and there amazing staff.. thank you...
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Comment on agent fees
Good
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“Big thank you !!...”

Nov 05,2018
Minithumbup
Melissa
By: 'A big thank you !!'
Nov 05,2018
0 people found
this helpful
A very big THANK YOU to Melissa, Craig and the team At Belvoir, Newcastle-under-Lyme for all their good work with the marketing and sale of my property. Melissa was so energetic, diplomatic and patient in negotiating the not always straight forward path to eventually completing ...
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Comment on agent fees
Well deserved.
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“Superb and very professional...”

Oct 19,2018
Minithumbup
Craig
Chelsea
By: 'Landlord ?'
Oct 19,2018
0 people found
this helpful
We have been very impressed with the service that we have had from Craig and his team. They have been extremely helpful and have gone out of their way to help us market our property....
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“Good efficient service...”

Oct 12,2018
Minithumbup
Annie
Chelsey
By: 'Peter'
Oct 12,2018
0 people found
this helpful
After previous tenants left the property new tenenrs where found and in the property within 3 weeks. Kept informed during the whole process....
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Comment on agent fees
Hood
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“Fantastic Attention to Detail...”

Sep 21,2018
Minithumbup
Melissa
Craig
By: 'MI'
Sep 21,2018
0 people found
this helpful
I have had dealing with Belvoir for the last decade or so- The lettings team have always been very professional , communicated well and any problems or issues always resolved swiftly. The Sales team were equally impressive- I would not hesitate to use them again...
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“Great service and quick...”

Aug 04,2018
Minithumbup
Chelsey
By: 'adam123654'
Aug 04,2018
0 people found
this helpful
Great service, really helpful through the whole process. It was quick, professional and easy. Would recommend to anybody within the local area....
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“Excellent proffessional service...”

Jul 10,2018
Minithumbup
Mathew
Annie
By: 'Rob P'
Jul 10,2018
0 people found
this helpful
Having recently let my property I found the whole process very smooth from start to finish. All maintenance tasks were organised and managed by the helpful staff....
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Comment on agent fees
Acceptable
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“Good....”

Jun 03,2018
Minithumbup
Mathew
Chelsey
By: 'Philip'
Jun 03,2018
0 people found
this helpful
Good service good fees good service from Mathew and Chelsey good communication now waiting for the hartshill branch to get my son a property my daugher has gone through hartshill also...
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Comment on agent fees
Good
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“Very helpful at all times...”

May 30,2018
Minithumbup
Chelsey
Mathew
By: 'Delilah'
May 30,2018
0 people found
this helpful
I found them to be extremely helpful and very professional at all times.They sorted out any queries and problems I might have had, and they were very knowledgeable.Very good to deal with....
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Comment on agent fees
Standard fees
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By: Craig
May 31, 2018
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Thankyou for your review ...

“Helpful Team...”

Apr 18,2018
Minithumbup
Chelsey
Craig
By: 'Mrs P'
Apr 18,2018
0 people found
this helpful
As a first time landlord I have needed support and advice regarding how the letting system works. The team have been very helpful and patient and have responded to my emails very promptly. They have always been friendly, courteous and professional. I would not hesitate ...
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Comment on agent fees
They have managed to secure me a short-term tenant to bridge the gap between when a longer tenancy starts and although I am pleased, the fees have eaten into the total amount quite considerably and depleted it by a third. That said, I am glad to have a tenant.
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“Excellent job...”

Apr 12,2018
Minithumbup
By: 'Mrs H'
Apr 12,2018
0 people found
this helpful
Melissa and Craig did an excellent job in selling my house. Craig was absolutely spot-on with his valuation. I had lots of viewings, some resulting in offers. My house was sold after a few weeks at full asking price. Melissa was my main point of ...
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Comment on agent fees
Good clear options, very fair
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By: Craig Johnson
Apr 16, 2018
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Thankyou very much for your comments ...

“Would Recommend...”

Apr 11,2018
Minithumbup
Craig
Annie
By: 'Lady K'
Apr 11,2018
0 people found
this helpful
Excellent service as always from Belvoir. The staff are knowledgable and very helpful and reassuring if issues arise. Thank you to all at Newcastle!...
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Comment on agent fees
Good
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“First met with Craig, who was efficient and pro-active when ......”

Feb 16,2018
Minithumbup
Craig
Mathew
By: 'Kerry'
Feb 16,2018
0 people found
this helpful
First met with Craig, who was efficient and pro-active when we were looking for the property to be fully managed. . Matt took over showing prospective tenants. House was let within a week at the price we wanted;their advice was good, kept me informed all ...
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Comment on agent fees
Fees were what I expected
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“Melissa and Craig provided an excellent service. Professional, Efficient, Friendly ......”

Feb 09,2018
Minithumbup
Melissa
Craig
By: 'Aston'
Feb 09,2018
0 people found
this helpful
Melissa and Craig provided an excellent service. Professional, Efficient, Friendly and a pleasure to deal with. They are a credit to the industry....
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Comment on agent fees
Fees were fair and reasonable in relation to the amount of work that they had to do.
Was this helpful? Yes

“Immensely helpful even with my awkward requirements. I couldn't recommend ......”

Jan 30,2018
Minithumbup
Melissa
By: 'Simon'
Jan 30,2018
0 people found
this helpful
Immensely helpful even with my awkward requirements. I couldn't recommend them highly enough, especially Melissa who put up with my constant phonecalls checking on progress, she was always professional and helpful and happy to help....
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“Craig and Melissa went the extra mile to sell our ......”

Jan 11,2018
Minithumbup
Craig
Melissa
By: 'Steve and Julie'
Jan 11,2018
0 people found
this helpful
Craig and Melissa went the extra mile to sell our house,it sold in no time at all,they took care of everything so we didn't have to worry, they even did all the viewings for us. Fantastic, couldn't recommend them enough....
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Comment on agent fees
Good
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“Excellent work re-letting property. Chasing leaving tenant to sort out ......”

Dec 12,2017
Minithumbup
Annie
Chelsey
By: 'Dave T'
Dec 12,2017
0 people found
this helpful
Excellent work re-letting property. Chasing leaving tenant to sort out multiple issues and re-let so quickly, a good team effort. Worth adding, this isn't the first time I've rated the team, always working hard in the background to help my tenants which keeps me both ...
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Comment on agent fees
Competitive and fair, any discrepancies resolved quickly.
Was this helpful? Yes

“Melissa was really helpful with the purchase of buying my ......”

Nov 29,2017
Minithumbup
Melissa
By: 'Lisa'
Nov 29,2017
0 people found
this helpful
Melissa was really helpful with the purchase of buying my property. it was a pleasure to use the estate agent services. And will use again in the future....
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Comment on agent fees
Good
Was this helpful? Yes

“Deffinately would recommend. Been extremely helpful with the house process ......”

Nov 22,2017
Minithumbup
Mathew
Chelsey
By: 'Megan'
Nov 22,2017
0 people found
this helpful
Deffinately would recommend. Been extremely helpful with the house process for me and my partner and always been helpful with any enquiries. Can't thank them enough....
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“Ok as a letting agent but please don't let them ......”

Nov 06,2017
Minithumbup
Craig
By: 'Kjr'
Nov 06,2017
0 people found
this helpful
Ok as a letting agent but please don't let them sell your property!. I had a sitting tenant so it made sense to stick with Belvoir to sell my house. Two months in almost no activity, by then my tenant gave notice, I dropped the ...
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Comment on agent fees
Average
Was this helpful? Yes
By: Craig Johnson
Nov 06, 2017
View all comments (1)
Hello Mrs Ratcliffe, thankyou for your comments and review. We always work very closely with vendors to ensure the property sells in a timeframe which suits them and of course to try and achieve the highest possible price in that timeframe. I feel your comments are a little unfair considering we had quite a few viewings and 2 separate couples who made offers which you were not willing to accept and your comments were you are in no rush. One particular couple said they were very interested and ca ...

“I have been very pleased with the service I have ......”

Oct 28,2017
Minithumbup
Melissa
By: 'Ellie'
Oct 28,2017
0 people found
this helpful
I have been very pleased with the service I have received from Belvoir. I have been a tenant for 2 years and have always received a prompt response in regards to maintenance issues. The thorough inspections throughout the tenancy have been good. The moving out and ...
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Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £82,500
  • Max: £231,000

Letting
  • Min: £0
  • Max: £120,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
165 2 27 2 7 0 1 0 8 0
Staff picture Mathew
(85)

Staff picture Craig
(126)

Staff picture Annie
(26)

Staff picture Chelsey
(15)

Staff picture Susan
(0)

Staff picture Jacqueline
(0)

Staff picture Melissa
(9)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 2:40 PM 01/11/2017 by allAgents

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