• claim your profile
    mathew ziemann
  • claim your profile
    Matthew Ziemann
  • claim your profile
    Craig Johnson
  • claim your profile
    Annie Chidlow
  • claim your profile
    Craig Johnson
  • claim your profile
    Chelsey Wright
  • claim your profile
    Debbie Edwards
No description for branch.
Belvoir

489 Hartshill Road Hartshill, Stoke on Trent
Staffordshire
ST4 6AA

01782 66 29 29
Mar 16,2017
Minithumbup
Matthew Ziemann
Craig Johnson
By:
Mar 16,2017
0 people found
this helpful
We have just let our second rental property through Belvoir and wouldn't think of using anyone else. Thoroughly professional staff, great expertise and nothing is too much trouble. Whoever you deal with at the Newecastle -U-L office you know that you are in the best of hands....
read full review
Comment on agent fees
Fees fine- in line with other agents and you get great service.
Was this helpful? Yes
Mar 16,2017
Minithumbup
Craig Johnson
Annie Chidlow
By:
Mar 16,2017
0 people found
this helpful
Helpful, happy cheery people and extremely fast and efficient at finding tenents. Took the stress/worry away from renting and make it flow effortlessly. Can't thank them enough :)...
read full review
Comment on agent fees
Very good
Was this helpful? Yes
Mar 08,2017
Minithumbup
By:
Mar 08,2017
0 people found
this helpful
i would like to point out that the whole co-operation with the letting agency has been very satisfactory.They have been very professionals,answering all my emails and questions on time giving the right advice and charging reasonable fees.In view of the above i recommend them without any reservation....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Feb 27,2017
Minithumbup
By:
Feb 27,2017
1 people found
this helpful
I have always received excellent service from the wonderful team in the company. I have consisting used this company for many year for renting out my propoerty. They are always very responsive, and transparent in their dealing with me....
read full review
Comment on agent fees
good
Was this helpful? Yes
Jan 31,2017
Minithumbup
By:
Jan 31,2017
0 people found
this helpful
All the staff at the Stoke Belvoir office have been very helpful, quick to respond and professional with the renting out and management of my property, making everything very easy for me....
read full review
Comment on agent fees
OK
Was this helpful? Yes
Jan 30,2017
Minithumbup
Craig Johnson
By:
Jan 30,2017
0 people found
this helpful
Craig came over as a really professional young chap paying attention to detail configuring the agreement to suit my specific letting requirements....
read full review
Comment on agent fees
I was happy with the lettting fee which matched the competitions fees.
Was this helpful? Yes
Jan 06,2017
Minithumbup
Craig Johnson
Matthew Ziemann
By:
Jan 06,2017
0 people found
this helpful
I have been with Belvour over 7 yeas, excellent service, always find good tenants and property never been empty more than four weeks...
read full review
Was this helpful? Yes
Dec 11,2016
Minithumbup
Matthew Ziemann
Craig Johnson
By:
Dec 11,2016
0 people found
this helpful
Excellent service,friendly very helpful team.Kept us informed.Nothing was too much trouble .Went the extra mile.very impressed with the service.All our enquiries were promptly answered,referred us to good contactors. Will certainly use Belvoir again....
read full review
Comment on agent fees
Good. Competitive rates.
Was this helpful? Yes
Dec 10,2016
Minithumbup
Matthew Ziemann
Craig Johnson
By:
Dec 10,2016
0 people found
this helpful
Very impressed with quality of service. kept informed of all developments Nothing was too much trouble very helpful friendly team...
read full review
Comment on agent fees
Good competitive prices
Was this helpful? Yes
Dec 02,2016
Minithumbup
Craig Johnson
By:
Dec 02,2016
0 people found
this helpful
Craig gave excellent advice throughout the process and he and his staff found us suitable tenants very quickly, alongside organising any necessary inspections and certificates (e.g. Gas Safe) on our behalf, saving us the time and hassle. The marketing particulars and photographs were very professional and impressive....
read full review
Comment on agent fees
I consider the fees to be fair for the work involved, and the quality of the service provided
Was this helpful? Yes
Nov 18,2016
Minithumbup
Craig Johnson
mathew ziemann
By:
Nov 18,2016
0 people found
this helpful
Quality. Quality. Quality. Every member of the team has been polite, professional and helpful at every stage. From those who give recommendations with regards to valuation and suitable tenants to those who come and take photographs, meter readings and inspections. The simple things are done brilliantly, corresponding with the tenants in a timely manner, accurate messages taken and relayed. Very well organised and always helpful. Great at resolving problems and organising tradespeople. I have bee...
read full review
Comment on agent fees
Good. The agents fees are fair, neither cheap or expensive but a good reflection on the market rate and the service in respect of this is very good.
Was this helpful? Yes
Oct 06,2016
Minithumbup
Matthew Ziemann
Craig Johnson
By:
Oct 06,2016
0 people found
this helpful
We have used Belvoir, Stoke on Trent Hartshill branch for two years and have been very happy with the service provided. Recently our second property became vacant and we immediately asked Belvoir to act on our behalf....
read full review
Comment on agent fees
The fees are normal for this transaction and tenants have been obtained speedily.
Was this helpful? Yes
Oct 05,2016
Minithumbup
By:
Oct 05,2016
0 people found
this helpful
This is the first time I have used a letting agent to rent out my properties. They found tenants quickly and were very approachable and competent. I can thoroughly recommend them....
read full review
Comment on agent fees
The fees were fine
Was this helpful? Yes
Oct 04,2016
Minithumbup
By:
Oct 04,2016
0 people found
this helpful
I approached Belvoir (Stoke on Trent) after my property had been on the market with another agent for a couple of months. From the very beginning, we were impressed with their customer care, communication and professionalism. After putting our property on the market with Belvoir, we had more viewings in the first few days than we had previously had with another agent. They kept us up to date with viewings and feedback which was really helpful and with a few weeks, our property had let and ten...
read full review
Was this helpful? Yes
Jul 16,2016
Minithumbup
Matthew Ziemann
Craig Johnson
By:
Jul 16,2016
0 people found
this helpful
I am a relatively new customer, but that is now two properties they have successfully let. Not only let, but let to great tenants and the staff have been very helpful and fair. They don't look to profit at every opportunity and their honesty is the reason I will move my portfolio over to them and hopefully remain a customer for many years to come....
read full review
Comment on agent fees
Very good, considering the amount of effort they put into it.
Was this helpful? Yes
Jun 17,2016
Minithumbup
By:
Jun 17,2016
0 people found
this helpful
So glad we chose Belvoir! Finding a house to rent was made much easier. The staff are so friendly and helpful. When we found one we like they made the whole process easy for us. When we have needed repairs doing they have responded very quickly. I'm very happy with Belvoir!...
read full review
Comment on agent fees
Fees are about the same as other estate agents for renting.
Was this helpful? Yes
Jun 09,2016
Minithumbup
By:
Jun 09,2016
0 people found
this helpful
I have been letting my property with Belvoir in Hartshill for 12 months, I find the team professional, they deal with any of the tenants enquiries swiftly and are worth the management fee....
read full review
Comment on agent fees
The fee I pay is comparable with other agencies
Was this helpful? Yes
Jun 09,2016
Minithumbup
Craig Johnson
Matthew Ziemann
By:
Jun 09,2016
0 people found
this helpful
A good understanding of my requirements with excellent explanations and assurances with regular updates on who was viewing my property and feedback given. Suitable tenants were found very quickly....
read full review
Comment on agent fees
Fees satisfactory
Was this helpful? Yes
May 31,2016
Minithumbup
By:
May 31,2016
0 people found
this helpful
We have let our property for many years through Belvoir, Hartshill, and have always found them most helpful and pro-active. They are always at the end of the telephone for any advice or problem solving and we would have no hesitation in recommending their services to anyone....
read full review
Comment on agent fees
We feel their fees provide value for money as they take away all the stress you many encounter when letting a property. Their experience is invaluable.
Was this helpful? Yes
May 17,2016
Minithumbup
Matthew Ziemann
By:
May 17,2016
0 people found
this helpful
Great agency to deal with. Mat Ziemann was excellent. Always called back when promised, responded to messages left at the office and pushed to get us in to the new place before we had to be out of our previous property. When we called in to sign the contracts, the paperwork only took a short time and everything was prepared ready for our arrival. Mat couldn't have been more helpful or friendly and I would have no hesitations in recommended Belvoir Hartshill to anyone....
read full review
Comment on agent fees
Fee's charged were very competitive.
Was this helpful? Yes
Apr 15,2016
Minithumbup
Matthew Ziemann
Craig Johnson
By:
Apr 15,2016
0 people found
this helpful
Always fair, prompt and attentive to the needs of both landlord and tenant. All staff are polite and caring and willing to help in any way they can....
read full review
Was this helpful? Yes
Apr 04,2016
Minithumbup
Matthew Ziemann
Craig Johnson
By:
Apr 04,2016
0 people found
this helpful
We have found Craig and Mathew to both be extremely professional at all times, as well as very friendly. They go above and beyond expectations in looking out for the property whilst we are away abroad. It is always a pleasure to deal with them. We will certainly continue to use their agency in the future as well as to recommend them without hesitation....
read full review
Comment on agent fees
Good - appropriate rates.
Was this helpful? Yes
Apr 04,2016
Minithumbup
Craig Johnson
Matthew Ziemann
By:
Apr 04,2016
0 people found
this helpful
I have received an excellent service from the letting agents at Belvoir, Stoke over the past few years. No hassle and they will sort out any problems and keep you updated on any issues. Very quick responses also if i have any queries. Very friendly and approachable people and I would highly recommend this company to others. Thanks again, Matt & Craig for all your help. Regards, Jo Ellis...
read full review
Comment on agent fees
Good value for the service received.
Was this helpful? Yes
Mar 28,2016
Minithumbup
Matthew Ziemann
Craig Johnson
By:
Mar 28,2016
0 people found
this helpful
Our experience with this office has been excellent from the above staff including Annie. Very professional and timely advice. Service very positive and excellent....
read full review
Comment on agent fees
Worth the service they give. Very satisfied.
Was this helpful? Yes
Mar 25,2016
Minithumbup
Craig Johnson
Matthew Ziemann
By:
Mar 25,2016
0 people found
this helpful
Craig, Matt and Annie are knowledgeable, efficient, affable and thorough. Their many years of experience are clearly evident and they are patient and methodical in their approach. They always give the impression that nothing is too much trouble and are quick to answer queries and provide feedback when requested. They know what they are doing and they do it well!...
read full review
Comment on agent fees
Average - the standard rate I think.
Was this helpful? Yes
Mar 25,2016
Minithumbup
Annie Chidlow
Matthew Ziemann
By:
Mar 25,2016
0 people found
this helpful
I now have experience in dealing with this branch as a landlord and a tenant and can honestly say that every time I contact any member of staff I am always dealt with promptly, expertly and respectfully. I would not consider using another letting agent and would recommend them to anyone....
read full review
Comment on agent fees
Agents fees are comparable with others and well deserved for the service provided.
Was this helpful? Yes
Mar 24,2016
Minithumbup
Craig Johnson
Matthew Ziemann
By:
Mar 24,2016
0 people found
this helpful
Excellent service throughout the period I let my house through Belvoir. Responded to my tenants needs, always kept me informed and dealt with any matters in a timely manner....
read full review
Comment on agent fees
Good - able to negotiate on fees.
Was this helpful? Yes
Mar 24,2016
Minithumbup
Craig Johnson
By:
Mar 24,2016
0 people found
this helpful
I met few local agents before meeting Craig Johnson. Despite the fact he was not well he arranged to meet me at earliest possible time and had a very sound knowledge of local rental market. He guided me at every step and kept to the deadlines from start to finish. The commission was very reasonable and all the safety checks were arranged in timely fashion and charges were very competitive. There were no extra/hidden charges and at the end he delivered what he promised....
read full review
Comment on agent fees
What I particularly liked is that no charges are payable till property is rented
Was this helpful? Yes
Mar 24,2016
Minithumbup
Craig Johnson
By:
Mar 24,2016
0 people found
this helpful
We have complete confidence in the way Craig and his team manage our property. Thorough, helpful and proactive in all aspects of the service they provide....
read full review
Comment on agent fees
Fair and good value for the service provided
Was this helpful? Yes
Mar 24,2016
Minithumbup
Craig Johnson
Matthew Ziemann
By:
Mar 24,2016
0 people found
this helpful
Craig Johnson and Matt Ziemann have been wonderful to work with. I live outside of the UK, and from the first day I contacted their office, they have gone the extra mile to make sure my student let is taken care of exceptionally well. Craig has courteously provided guidance, given I am a new landlord, as to what I need to do to ensure the safety and comfort of the tenants. Matt has often helped with matters in my place, as I cannot just pop over and take care of issues. Everyone in the offic...
read full review
Comment on agent fees
Fees are very reasonable.
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £120,000
  • Max: £120,000

Letting
  • Min: £0
  • Max: £120,000

NALS TPOS DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
119 2 15 1 0 0 0 0 4 0
mathew ziemann - upload your photo mathew ziemann
5 reviews

About mathew No description set View full profile
Matthew Ziemann - upload your photo Matthew Ziemann
61 reviews

About Matthew No description set View full profile
Craig Johnson - upload your photo Craig Johnson
91 reviews

About Craig No description set View full profile
Annie Chidlow - upload your photo Annie Chidlow
9 reviews

About Annie No description set View full profile
Craig Johnson - upload your photo Craig Johnson
2 reviews

About Craig No description set View full profile
Chelsey Wright - upload your photo Chelsey Wright
Negotiator
0 reviews

About Chelsey No description set View full profile
Debbie Edwards - upload your photo Debbie Edwards
Maintenance
0 reviews

About Debbie No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 2:46 PM 05/12/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:46 PM 05/12/2016 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Buy, Sell or Rent Property



.