Welcome to Belvoir Newcastle-under-Lyme Looking for your dream home? We are award winning property experts and with a wealth of property knowledge we can guide you every step of the way to Buy, Sell, Rent or Let a property. We pride ourselves on the highest standard of customer service and our customer reviews speak for themselves. Thinking of Selling? get in touch, we will offer you FREE friendly advice on how to prepare your property to achieve a quick sale and a FREE property valua Read full description...tion. We can assist with mortgage advice and conveyancing if required. Are you a Landlord? Thinking of Letting ? We have let over 400 properties since 2008 and manage over 250. We will provide you with guidance and advice on all aspects of letting your property including how to maximise your investment, buy to let mortgages, landlords buildings and contents insurance and rent & legal insurance. We offer four service options - Tenant Find Only, Let Only, Rent Collection and Fully Managed, ALL are NO LET NO FEE, you pay us nothing in advance. FREE ADVERTISING NO TENANT NO FEE FULLY REFERENCED TENANTS ACCOMPANIED VIEWINGS FULL PHOTOGRAPHIC COLOUR INVENTORIES REGULAR INSPECTION REPORTS DEPOSIT PROTECTION LANDLORD INSURANCES FINANCIAL SERVICES BUY TO LET MORTGAGES Call us now on 01782 66 29 29 or email newcastle-under-lyme@belvoir.co.uk We are a member of The Property Ombudsman Scheme for estate agents (TPOS) and follow the Code of Practice. A copy of the Code of Practice and the Consumer Guide is available from www.tpos.co.uk
Belvoir

489 Hartshill Road Hartshill, Stoke on Trent
Staffordshire
ST4 6AA

01782 66 29 29
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Properties for Sale
Properties to Rent

“ Helpful Team... ”

Apr 18,2018
Minithumbup
By: 'Mrs P'
Apr 18,2018
0 people found
this helpful
As a first time landlord I have needed support and advice regarding how the letting system works. The team have been very helpful and patient and have responded to my emails very promptly. They have always been friendly, courteous and professional. I would not hesitate ...
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Comment on agent fees
They have managed to secure me a short-term tenant to bridge the gap between when a longer tenancy starts and although I am pleased, the fees have eaten into the total amount quite considerably and depleted it by a third. That said, I am glad to have a tenant.
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“ Excellent job... ”

Apr 12,2018
Minithumbup
By: 'Mrs H'
Apr 12,2018
0 people found
this helpful
Melissa and Craig did an excellent job in selling my house. Craig was absolutely spot-on with his valuation. I had lots of viewings, some resulting in offers. My house was sold after a few weeks at full asking price. Melissa was my main point of ...
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Comment on agent fees
Good clear options, very fair
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By: Craig Johnson
Apr 16, 2018
View all comments (1)
Thankyou very much for your comments ...

“ Would Recommend... ”

Apr 11,2018
Minithumbup
By: 'Lady K'
Apr 11,2018
0 people found
this helpful
Excellent service as always from Belvoir. The staff are knowledgable and very helpful and reassuring if issues arise. Thank you to all at Newcastle!...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 16,2018
Minithumbup
By: 'Kerry'
Feb 16,2018
0 people found
this helpful
First met with Craig, who was efficient and pro-active when we were looking for the property to be fully managed. . Matt took over showing prospective tenants. House was let within a week at the price we wanted;their advice was good, kept me informed all ...
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Comment on agent fees
Fees were what I expected
Was this helpful? Yes
Feb 09,2018
Minithumbup
By: 'Aston'
Feb 09,2018
0 people found
this helpful
Melissa and Craig provided an excellent service. Professional, Efficient, Friendly and a pleasure to deal with. They are a credit to the industry....
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Comment on agent fees
Fees were fair and reasonable in relation to the amount of work that they had to do.
Was this helpful? Yes
Jan 30,2018
Minithumbup
By: 'Simon'
Jan 30,2018
0 people found
this helpful
Immensely helpful even with my awkward requirements. I couldn't recommend them highly enough, especially Melissa who put up with my constant phonecalls checking on progress, she was always professional and helpful and happy to help....
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Jan 11,2018
Minithumbup
By: 'Steve and Julie'
Jan 11,2018
0 people found
this helpful
Craig and Melissa went the extra mile to sell our house,it sold in no time at all,they took care of everything so we didn't have to worry, they even did all the viewings for us. Fantastic, couldn't recommend them enough....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 12,2017
Minithumbup
By: 'Dave T'
Dec 12,2017
0 people found
this helpful
Excellent work re-letting property. Chasing leaving tenant to sort out multiple issues and re-let so quickly, a good team effort. Worth adding, this isn't the first time I've rated the team, always working hard in the background to help my tenants which keeps ...
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Comment on agent fees
Competitive and fair, any discrepancies resolved quickly.
Was this helpful? Yes
Nov 29,2017
Minithumbup
By: 'Lisa'
Nov 29,2017
0 people found
this helpful
Melissa was really helpful with the purchase of buying my property. it was a pleasure to use the estate agent services. And will use again in the future....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 22,2017
Minithumbup
By: 'Megan'
Nov 22,2017
0 people found
this helpful
Deffinately would recommend. Been extremely helpful with the house process for me and my partner and always been helpful with any enquiries. Can't thank them enough....
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Nov 06,2017
Minithumbup
By: 'Kjr'
Nov 06,2017
0 people found
this helpful
Ok as a letting agent but please don't let them sell your property!. I had a sitting tenant so it made sense to stick with Belvoir to sell my house. Two months in almost no activity, by then my tenant gave notice, I dropped ...
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Comment on agent fees
Average
Was this helpful? Yes
By: Craig Johnson
Nov 06, 2017
View all comments (1)
Hello Mrs Ratcliffe, thankyou for your comments and review. We always work very closely with vendors to ensure the property sells in a timeframe which suits them and of course to try and achieve the highest possible price in that timeframe. I feel your comments are a little unfair considering we had quite a few viewings and 2 separate couples who made offers which you were not willing to accept and your comments were you are in no rush. One particular couple said they were very interested and ca ...
Oct 28,2017
Minithumbup
By: 'Ellie'
Oct 28,2017
0 people found
this helpful
I have been very pleased with the service I have received from Belvoir. I have been a tenant for 2 years and have always received a prompt response in regards to maintenance issues. The thorough inspections throughout the tenancy have been good. The moving out and ...
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Oct 26,2017
Minithumbup
By: 'Shirley'
Oct 26,2017
1 people found
this helpful
All aspects of the service offered to landlords explained when we went to meet Craig Johnson. All staff invariably courteous and welcoming whenever we contacted the office. Although property not ready to be advertised until late-July, group of student tenants found for it by mid-August....
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Comment on agent fees
Cheaper than Down South! e.g. inventory cost included in agent's fee.
Was this helpful? Yes
Oct 19,2017
Minithumbup
By: 'Sreenath'
Oct 19,2017
0 people found
this helpful
Belvoir was quick, helpful and friendly. They responded to my emails very fast. They were very helpful with viewings, provided all details about the property and explained the terms and conditions clearly. Application was processed in a short time and the property was made available ...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 19,2017
Minithumbup
By: 'Ms. Surendran'
Oct 19,2017
0 people found
this helpful
The staff at Belvoir were very quick to respond to our queries, very friendly and very efficient in the speedy processing of the formalities involved in the allocation of the property that we were interested in. I would definitely recommend them....
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Was this helpful? Yes
Oct 13,2017
Minithumbup
By: 'AA'
Oct 13,2017
0 people found
this helpful
No complaints - very professional service, all stages progressed at a good pace and a tenant was found very quickly. I would highly recommend Belvoir to friends....
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Was this helpful? Yes
Aug 18,2017
Minithumbup
By: 'Carl Morris'
Aug 18,2017
0 people found
this helpful
At the risk of sounding monotonous, it's another successful property let. As a landlord, all I want is a streamlined service with the minimum of fuss and this is what I got. The staff are all great so I can't allocate it to any single ...
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Comment on agent fees
Cert reasonable considering the quality of service.
Was this helpful? Yes
Aug 16,2017
Minithumbup
By: 'Costas Fantis'
Aug 16,2017
0 people found
this helpful
They have been my agents for over 10 years there professionalism is spot on , any problems they can sort it out without me having to run around at fair prices . Great team . Keep up the good work...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 14,2017
Minithumbup
By: 'T S Davies'
Aug 14,2017
0 people found
this helpful
I have used Belvoir for ten years and always found them efficient, helpful and very professional. I would recommend them to any Landlord....
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Comment on agent fees
The fee for finding a tenant only is well worth it.
Was this helpful? Yes
Jul 11,2017
Minithumbup
By: 'JM'
Jul 11,2017
0 people found
this helpful
Outstanding service delivered by Craig and the Belvoir team. Extremely happy with the speed and efficiency of the let. Thank you Craig...
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Comment on agent fees
Excellent.
Was this helpful? Yes
Jul 11,2017
Minithumbup
By: 'House number 5'
Jul 11,2017
0 people found
this helpful
The Belvoir Newcastle staff handling our rental property calmly and efficiently, overall very professionally. They took 4 prospective tenants to view and carefully evaluated the two who made an offer. Their choice of tenant for us was very good and we now have 5 properties which we ...
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Comment on agent fees
Reasonable given the work and time involved.
Was this helpful? Yes
Jul 10,2017
Minithumbup
By: 'Chris Yianni'
Jul 10,2017
0 people found
this helpful
We have continued to receive excellent service from Belvoir - the property has always been well managed and would highly recommend Belvoir...
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Comment on agent fees
Fee's are in line with those of other agents
Was this helpful? Yes
Jul 06,2017
Minithumbup
By: 'AJ'
Jul 06,2017
0 people found
this helpful
All around good the whole team and credit particularly goes to both Craig and Mathew effectively coordinating the teamwork to a very high standard. Well done A team, keep it up...
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Comment on agent fees
Very competitive
Was this helpful? Yes
Jul 05,2017
Minithumbup
By: 'Pat1996'
Jul 05,2017
0 people found
this helpful
the team have always given us a good service and have dealt with any problems in a professional way they keep us informed of any legal issues so we have no worries to deal with ourselves...
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Comment on agent fees
the fees seem to be in line with most agents
Was this helpful? Yes
Jul 04,2017
Minithumbup
By: 'jason'
Jul 04,2017
0 people found
this helpful
The process was efficient and i was informed of the process, however there was some communication mix up over a fridge that was in the property at the time of the viewing which i confirmed i would of liked to remain in the property but ...
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Comment on agent fees
about average
Was this helpful? Yes
Jul 03,2017
Minithumbup
By: 'Victor & Bried'
Jul 03,2017
0 people found
this helpful
Craig and Mathew have been the most professional and pleasant people to work with. We consider their advice to be genuinely helpful to us as landlords and their service is given with a high level of quality. No hesitation to recommend them to others and ...
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Comment on agent fees
I believe that it's at the correct level
Was this helpful? Yes
Jul 03,2017
Minithumbup
By: 'K Ashley'
Jul 03,2017
0 people found
this helpful
I have been using Belvoir in Newcastle Under Lyme for a few years now and have every intention of continuing to do so. They are efficient, thorough and reliable, and a great bunch of people to work with. I am kept well informed, queries are ...
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Comment on agent fees
Average
Was this helpful? Yes
Jul 03,2017
Minithumbup
By: 'AndrewP.'
Jul 03,2017
0 people found
this helpful
Efficiently checked the property when the previous tenant left and sorted everything with them. They recommended some decoration whilst property was empty and arranged the work. They then found a new checked and suitable tenant within days of property being ready. We couldn't have wished ...
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Comment on agent fees
Fair and good
Was this helpful? Yes
Jul 01,2017
Minithumbup
By: 'Karen'
Jul 01,2017
0 people found
this helpful
Excellent, friendly and honest service. A pleasure to use. They found us great tenants and were always easy and efficient to use....
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Comment on agent fees
Good value
Was this helpful? Yes
Jul 01,2017
Minithumbup
By: 'Martin McGonigle'
Jul 01,2017
0 people found
this helpful
I found Matthew very helpful, both during the viewing process and subsequently. He helped move the application process along quickly and therefore helped put me at ease. During the viewing he was available for any questions which was of help....
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Comment on agent fees
I found the fees within the scope of agency fees generally so don't have a particular comment on them.
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £82,500
  • Max: £231,000

Letting
  • Min: £0
  • Max: £120,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
154 2 24 1 4 0 1 0 8 0

Fees

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Last updated at 2:40 PM 01/11/2017 by allAgents

Complaints Procedure

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Last updated at 2:40 PM 01/11/2017 by allAgents

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Branch - Newcastle-under-Lyme, Stoke on Trent, ST4