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    Mathew Ziemann
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    Craig Johnson
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    Annie Chidlow
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    Chelsey Wright
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    Susan Newton
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    Jacqueline Steele
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    Melissa Harding
Welcome to Belvoir Newcastle-under-Lyme Looking for your dream home? We are award winning property experts and with a wealth of property knowledge we can guide you every step of the way to Buy, Sell, Rent or Let a property. We pride ourselves on the highest standard of customer service and our customer reviews speak for themselves. Thinking of Selling? get in touch, we will offer you FREE friendly advice on how to prepare your property to achieve a quick sale and a FREE property valuation. Read full description... We can assist with mortgage advice and conveyancing if required. Are you a Landlord? Thinking of Letting ? We have let over 400 properties since 2008 and manage over 250. We will provide you with guidance and advice on all aspects of letting your property including how to maximise your investment, buy to let mortgages, landlords buildings and contents insurance and rent & legal insurance. We offer four service options - Tenant Find Only, Let Only, Rent Collection and Fully Managed, ALL are NO LET NO FEE, you pay us nothing in advance. FREE ADVERTISING NO TENANT NO FEE FULLY REFERENCED TENANTS ACCOMPANIED VIEWINGS FULL PHOTOGRAPHIC COLOUR INVENTORIES REGULAR INSPECTION REPORTS DEPOSIT PROTECTION LANDLORD INSURANCES FINANCIAL SERVICES BUY TO LET MORTGAGES Call us now on 01782 66 29 29 or email newcastle-under-lyme@belvoir.co.uk We are a member of The Property Ombudsman Scheme for estate agents (TPOS) and follow the Code of Practice. A copy of the Code of Practice and the Consumer Guide is available from www.tpos.co.uk
Belvoir

489 Hartshill Road Hartshill, Stoke on Trent
Staffordshire
ST4 6AA

01782 66 29 29


Properties for sale
Properties for rent
Jan 11,2018
Minithumbup
Craig Johnson
Melissa Harding
By: 'Steve and Julie'
Jan 11,2018
0 people found
this helpful
Craig and Melissa went the extra mile to sell our house,it sold in no time at all,they took care of everything so we didn't have to worry, they even did all the viewings for us. Fantastic, couldn't recommend them enough....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 12,2017
Minithumbup
Annie Chidlow
Chelsey Wright
By: 'Dave T'
Dec 12,2017
0 people found
this helpful
Excellent work re-letting property. Chasing leaving tenant to sort out multiple issues and re-let so quickly, a good team effort. Worth adding, this isn't the first time I've rated the team, always working hard in the background to help my tenants which keeps me both compliant and with income.......
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Comment on agent fees
Competitive and fair, any discrepancies resolved quickly.
Was this helpful? Yes
Nov 29,2017
Minithumbup
Melissa Harding
By: 'Lisa'
Nov 29,2017
0 people found
this helpful
Melissa was really helpful with the purchase of buying my property. it was a pleasure to use the estate agent services. And will use again in the future....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 22,2017
Minithumbup
Mathew Ziemann
Chelsey Wright
By: 'Megan'
Nov 22,2017
0 people found
this helpful
Deffinately would recommend. Been extremely helpful with the house process for me and my partner and always been helpful with any enquiries. Can't thank them enough....
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Nov 06,2017
Minithumbup
Craig Johnson
By: 'Kjr'
Nov 06,2017
0 people found
this helpful
Ok as a letting agent but please don't let them sell your property!. I had a sitting tenant so it made sense to stick with Belvoir to sell my house. Two months in almost no activity, by then my tenant gave notice, I dropped the price and still almost nil activity, after 6 months which 4 it was empty and I had to pay full council tax and utilities I changed agent as I was locked into Belvoir for 6months, I found out the property had been grossly overpriced by £15,000!. They are nice pe...
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Comment on agent fees
Average
Was this helpful? Yes
By: Craig Johnson
Nov 06, 2017
View all comments (1)
Hello Mrs Ratcliffe, thankyou for your comments and review. We always work very closely with vendors to ensure the property sells in a timeframe which suits them and of course to try and achieve the highest possible price in that timeframe. I feel your comments are a little unfair considering we had quite a few viewings and 2 separate couples who made offers which you were not willing to accept and your comments were you are in no rush. One particular couple said they were very interested and ca ...
Oct 28,2017
Minithumbup
Melissa Harding
By: 'Ellie'
Oct 28,2017
0 people found
this helpful
I have been very pleased with the service I have received from Belvoir. I have been a tenant for 2 years and have always received a prompt response in regards to maintenance issues. The thorough inspections throughout the tenancy have been good. The moving out and inspection process has also been very prompt and communication links with Belvoir are very positive....
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Was this helpful? Yes
Oct 26,2017
Minithumbup
By: 'Shirley'
Oct 26,2017
0 people found
this helpful
All aspects of the service offered to landlords explained when we went to meet Craig Johnson. All staff invariably courteous and welcoming whenever we contacted the office. Although property not ready to be advertised until late-July, group of student tenants found for it by mid-August....
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Comment on agent fees
Cheaper than Down South! e.g. inventory cost included in agent's fee.
Was this helpful? Yes
Oct 19,2017
Minithumbup
Mathew Ziemann
Chelsey Wright
By: 'Sreenath'
Oct 19,2017
0 people found
this helpful
Belvoir was quick, helpful and friendly. They responded to my emails very fast. They were very helpful with viewings, provided all details about the property and explained the terms and conditions clearly. Application was processed in a short time and the property was made available in minimum time. I will certainly recommend Belvoir Newcastle-Under-Lyme....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 19,2017
Minithumbup
Chelsey Wright
Mathew Ziemann
By: 'Ms. Surendran'
Oct 19,2017
0 people found
this helpful
The staff at Belvoir were very quick to respond to our queries, very friendly and very efficient in the speedy processing of the formalities involved in the allocation of the property that we were interested in. I would definitely recommend them....
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Was this helpful? Yes
Oct 13,2017
Minithumbup
Craig Johnson
Mathew Ziemann
By: 'AA'
Oct 13,2017
0 people found
this helpful
No complaints - very professional service, all stages progressed at a good pace and a tenant was found very quickly. I would highly recommend Belvoir to friends....
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Was this helpful? Yes
Aug 18,2017
Minithumbup
By: 'Carl Morris'
Aug 18,2017
0 people found
this helpful
At the risk of sounding monotonous, it's another successful property let. As a landlord, all I want is a streamlined service with the minimum of fuss and this is what I got. The staff are all great so I can't allocate it to any single one of them....
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Comment on agent fees
Cert reasonable considering the quality of service.
Was this helpful? Yes
Aug 16,2017
Minithumbup
Craig Johnson
Mathew Ziemann
By: 'Costas Fantis'
Aug 16,2017
0 people found
this helpful
They have been my agents for over 10 years there professionalism is spot on , any problems they can sort it out without me having to run around at fair prices . Great team . Keep up the good work...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 14,2017
Minithumbup
Craig Johnson
Annie Chidlow
By: 'T S Davies'
Aug 14,2017
0 people found
this helpful
I have used Belvoir for ten years and always found them efficient, helpful and very professional. I would recommend them to any Landlord....
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Comment on agent fees
The fee for finding a tenant only is well worth it.
Was this helpful? Yes
Jul 11,2017
Minithumbup
Craig Johnson
By: 'JM'
Jul 11,2017
0 people found
this helpful
Outstanding service delivered by Craig and the Belvoir team. Extremely happy with the speed and efficiency of the let. Thank you Craig...
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Comment on agent fees
Excellent.
Was this helpful? Yes
Jul 11,2017
Minithumbup
Mathew Ziemann
Chelsey Wright
By: 'House number 5'
Jul 11,2017
0 people found
this helpful
The Belvoir Newcastle staff handling our rental property calmly and efficiently, overall very professionally. They took 4 prospective tenants to view and carefully evaluated the two who made an offer. Their choice of tenant for us was very good and we now have 5 properties which we have put in their hands. Highly recommended....
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Comment on agent fees
Reasonable given the work and time involved.
Was this helpful? Yes
Jul 10,2017
Minithumbup
By: 'Chris Yianni'
Jul 10,2017
0 people found
this helpful
We have continued to receive excellent service from Belvoir - the property has always been well managed and would highly recommend Belvoir...
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Comment on agent fees
Fee's are in line with those of other agents
Was this helpful? Yes
Jul 06,2017
Minithumbup
Craig Johnson
Annie Chidlow
By: 'AJ'
Jul 06,2017
0 people found
this helpful
All around good the whole team and credit particularly goes to both Craig and Mathew effectively coordinating the teamwork to a very high standard. Well done A team, keep it up...
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Comment on agent fees
Very competitive
Was this helpful? Yes
Jul 05,2017
Minithumbup
By: 'Pat1996'
Jul 05,2017
0 people found
this helpful
the team have always given us a good service and have dealt with any problems in a professional way they keep us informed of any legal issues so we have no worries to deal with ourselves...
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Comment on agent fees
the fees seem to be in line with most agents
Was this helpful? Yes
Jul 04,2017
Minithumbup
Mathew Ziemann
Annie Chidlow
By: 'jason'
Jul 04,2017
0 people found
this helpful
The process was efficient and i was informed of the process, however there was some communication mix up over a fridge that was in the property at the time of the viewing which i confirmed i would of liked to remain in the property but the landlord has since sold....
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Comment on agent fees
about average
Was this helpful? Yes
Jul 03,2017
Minithumbup
Craig Johnson
Mathew Ziemann
By: 'Victor & Bried'
Jul 03,2017
0 people found
this helpful
Craig and Mathew have been the most professional and pleasant people to work with. We consider their advice to be genuinely helpful to us as landlords and their service is given with a high level of quality. No hesitation to recommend them to others and to encourage them to continue with their great work....
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Comment on agent fees
I believe that it's at the correct level
Was this helpful? Yes
Jul 03,2017
Minithumbup
Craig Johnson
Annie Chidlow
By: 'K Ashley'
Jul 03,2017
0 people found
this helpful
I have been using Belvoir in Newcastle Under Lyme for a few years now and have every intention of continuing to do so. They are efficient, thorough and reliable, and a great bunch of people to work with. I am kept well informed, queries are responded to quickly and advice offered by any of the team, but by Craig in particular, is always bourne from experience and sound. I recommend them wholeheartedly....
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Comment on agent fees
Average
Was this helpful? Yes
Jul 03,2017
Minithumbup
By: 'AndrewP.'
Jul 03,2017
0 people found
this helpful
Efficiently checked the property when the previous tenant left and sorted everything with them. They recommended some decoration whilst property was empty and arranged the work. They then found a new checked and suitable tenant within days of property being ready. We couldn't have wished for a smoother, worry-free change of tenant. It was an excellent service....
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Comment on agent fees
Fair and good
Was this helpful? Yes
Jul 01,2017
Minithumbup
Craig Johnson
Mathew Ziemann
By: 'Karen'
Jul 01,2017
0 people found
this helpful
Excellent, friendly and honest service. A pleasure to use. They found us great tenants and were always easy and efficient to use....
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Comment on agent fees
Good value
Was this helpful? Yes
Jul 01,2017
Minithumbup
Mathew Ziemann
By: 'Martin McGonigle'
Jul 01,2017
0 people found
this helpful
I found Matthew very helpful, both during the viewing process and subsequently. He helped move the application process along quickly and therefore helped put me at ease. During the viewing he was available for any questions which was of help....
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Comment on agent fees
I found the fees within the scope of agency fees generally so don't have a particular comment on them.
Was this helpful? Yes
Jun 30,2017
Minithumbup
Craig Johnson
By: 'Phil Bright'
Jun 30,2017
0 people found
this helpful
Craig gave excellent advice throughout the process and he and his staff found us suitable tenants very quickly, alongside organising any necessary inspections and certificates (eg Gas Safe) on our behalf, saving us the time and hassle. The ongoing management of the property rental has been trouble free....
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Comment on agent fees
I consider the fees to be fair for the work involved, and the quality of the service provided.
Was this helpful? Yes
Jun 30,2017
Minithumbup
Craig Johnson
Mathew Ziemann
By: 'Chris and Jane'
Jun 30,2017
1 people found
this helpful
Brilliant. Knowledgeable, attentive to detail, nothing has been too much trouble. all enquiries are quickly dealt with. Both our properties were let quickly, very thorough inventories made, will definitely be using Belvoir again because of Craig and Matt and team...
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Comment on agent fees
Good, felt they were reasonably priced
Was this helpful? Yes
Jun 30,2017
Minithumbup
Craig Johnson
By: 'Rob P'
Jun 30,2017
0 people found
this helpful
Craig recently handled the sale of a tenanted house for us. Very efficient and always a pleasure to do business with....
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Comment on agent fees
Very reasonable for the amount of work involved
Was this helpful? Yes
Jun 30,2017
Minithumbup
Craig Johnson
Annie Chidlow
By: 'Joanna Ellis'
Jun 30,2017
0 people found
this helpful
Belvoir have always provided an excellent service in letting out my property, and I would definitely recommend them to others. The team at Newcastle under Lyme are so helpful and keep me up to date with everything, so I don't need to worry as I know they are looking after my property. Thank you to all at Belvoir :)...
read full review
Comment on agent fees
I think the fees are very reasonable for the service provided.
Was this helpful? Yes
Jun 30,2017
Minithumbup
Mathew Ziemann
Chelsey Wright
By: 'RHJ'
Jun 30,2017
0 people found
this helpful
The members of the team were very helpful and able to resolve any problems that I encountered in a very quick and efficient manner,...
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Comment on agent fees
About average, and terms were very clear
Was this helpful? Yes
Jun 30,2017
Minithumbup
By: 'Fran Spurway'
Jun 30,2017
0 people found
this helpful
I live abroad so rely on Belvoir lettings completely I have always found the staff very quick to reply to any queries. They have been prompt to deal with any issues from tenants and very efficient finding me new students every year....
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £82,500
  • Max: £231,000

Letting
  • Min: £0
  • Max: £120,000

NALS TPOS DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
151 2 24 1 2 0 1 0 7 0
Mathew Ziemann - upload your photo Mathew Ziemann
Assistant Manager / Senior Negotiator
81 reviews

About Mathew No description set View full profile
Craig Johnson - upload your photo Craig Johnson
Director/ Business Owner
116 reviews

About Craig No description set View full profile
Annie Chidlow - upload your photo Annie Chidlow
Property Manager
20 reviews

About Annie No description set View full profile
Chelsey Wright - upload your photo Chelsey Wright
Negotiator
8 reviews

About Chelsey No description set View full profile
Susan Newton - upload your photo Susan Newton
Inventory & Inspection Co-ordinator
0 reviews

About Susan No description set View full profile
Jacqueline Steele - upload your photo Jacqueline Steele
Inventory & Inspection Co-ordinator
0 reviews

About Jacqueline No description set View full profile
Melissa Harding - upload your photo Melissa Harding
Sales Negotiator
3 reviews

About Melissa No description set View full profile

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Last updated at 2:40 PM 01/11/2017 by allAgents

Complaints Procedure

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Last updated at 2:40 PM 01/11/2017 by allAgents

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