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    Mathew Ziemann
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    Craig Johnson
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    Annie Chidlow
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    Chelsey Wright
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    Debbie Edwards
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    Susan Newton
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    Jacqueline Steele
Welcome to Belvoir Newcastle-under-Lyme Looking for your dream home? We are award winning property experts and with a wealth of property knowledge we can guide you every step of the way to Buy, Sell, Rent or Let a property. We pride ourselves on the highest standard of customer service and our customer reviews speak for themselves. Thinking of Selling? get in touch, we will offer you FREE friendly advice on how to prepare your property to achieve a quick sale and a FREE property valua Read full description...tion. We can assist with mortgage advice and conveyancing if required. Are you a Landlord? Thinking of Letting ? We have let over 400 properties since 2008 and manage over 250. We will provide you with guidance and advice on all aspects of letting your property including how to maximise your investment, buy to let mortgages, landlords buildings and contents insurance and rent & legal insurance. We offer four service options - Tenant Find Only, Let Only, Rent Collection and Fully Managed, ALL are NO LET NO FEE, you pay us nothing in advance. FREE ADVERTISING NO TENANT NO FEE FULLY REFERENCED TENANTS ACCOMPANIED VIEWINGS FULL PHOTOGRAPHIC COLOUR INVENTORIES REGULAR INSPECTION REPORTS DEPOSIT PROTECTION LANDLORD INSURANCES FINANCIAL SERVICES BUY TO LET MORTGAGES Call us now on 01782 66 29 29 or email newcastle-under-lyme@belvoir.co.uk We are a member of The Property Ombudsman Scheme for estate agents (TPOS) and follow the Code of Practice. A copy of the Code of Practice and the Consumer Guide is available from www.tpos.co.uk
Belvoir

489 Hartshill Road Hartshill, Stoke on Trent
Staffordshire
ST4 6AA

01782 66 29 29
Oct 19,2017
Minithumbup
Mathew Ziemann
Chelsey Wright
By: 'Sreenath'
Oct 19,2017
0 people found
this helpful
Belvoir was quick, helpful and friendly. They responded to my emails very fast. They were very helpful with viewings, provided all details about the property and explained the terms and conditions clearly. Application was processed in a short time and the property was made available in minimum time. I will certainly recommend Belvoir Newcastle-Under-Lyme....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 19,2017
Minithumbup
Chelsey Wright
Mathew Ziemann
By: 'Ms. Surendran'
Oct 19,2017
0 people found
this helpful
The staff at Belvoir were very quick to respond to our queries, very friendly and very efficient in the speedy processing of the formalities involved in the allocation of the property that we were interested in. I would definitely recommend them....
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Was this helpful? Yes
Oct 17,2017
Minithumbup
Craig Johnson
Mathew Ziemann
By: 'Chris and Jane'
Oct 17,2017
0 people found
this helpful
Professional and efficient service. Very helpful team who are prepared to go the extra mile for their clients. Maintenance team resolve issues quickly....
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Comment on agent fees
Competitive fees for a 5 star Letting Agency
Was this helpful? Yes
Oct 13,2017
Minithumbup
Craig Johnson
Mathew Ziemann
By: 'AA'
Oct 13,2017
0 people found
this helpful
No complaints - very professional service, all stages progressed at a good pace and a tenant was found very quickly. I would highly recommend Belvoir to friends....
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Was this helpful? Yes
Aug 18,2017
Minithumbup
By: 'Carl Morris'
Aug 18,2017
0 people found
this helpful
At the risk of sounding monotonous, it's another successful property let. As a landlord, all I want is a streamlined service with the minimum of fuss and this is what I got. The staff are all great so I can't allocate it to any single one of them....
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Comment on agent fees
Cert reasonable considering the quality of service.
Was this helpful? Yes
Aug 16,2017
Minithumbup
Craig Johnson
Mathew Ziemann
By: 'Costas Fantis'
Aug 16,2017
0 people found
this helpful
They have been my agents for over 10 years there professionalism is spot on , any problems they can sort it out without me having to run around at fair prices . Great team . Keep up the good work...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 14,2017
Minithumbup
Craig Johnson
Annie Chidlow
By: 'T S Davies'
Aug 14,2017
0 people found
this helpful
I have used Belvoir for ten years and always found them efficient, helpful and very professional. I would recommend them to any Landlord....
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Comment on agent fees
The fee for finding a tenant only is well worth it.
Was this helpful? Yes
Jul 11,2017
Minithumbup
Craig Johnson
By: 'JM'
Jul 11,2017
0 people found
this helpful
Outstanding service delivered by Craig and the Belvoir team. Extremely happy with the speed and efficiency of the let. Thank you Craig...
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Comment on agent fees
Excellent.
Was this helpful? Yes
Jul 11,2017
Minithumbup
Mathew Ziemann
Chelsey Wright
By: 'House number 5'
Jul 11,2017
0 people found
this helpful
The Belvoir Newcastle staff handling our rental property calmly and efficiently, overall very professionally. They took 4 prospective tenants to view and carefully evaluated the two who made an offer. Their choice of tenant for us was very good and we now have 5 properties which we have put in their hands. Highly recommended....
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Comment on agent fees
Reasonable given the work and time involved.
Was this helpful? Yes
Jul 10,2017
Minithumbup
By: 'Chris Yianni'
Jul 10,2017
0 people found
this helpful
We have continued to receive excellent service from Belvoir - the property has always been well managed and would highly recommend Belvoir...
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Comment on agent fees
Fee's are in line with those of other agents
Was this helpful? Yes
Jul 06,2017
Minithumbup
Craig Johnson
Annie Chidlow
By: 'AJ'
Jul 06,2017
0 people found
this helpful
All around good the whole team and credit particularly goes to both Craig and Mathew effectively coordinating the teamwork to a very high standard. Well done A team, keep it up...
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Comment on agent fees
Very competitive
Was this helpful? Yes
Jul 05,2017
Minithumbup
By: 'Pat1996'
Jul 05,2017
0 people found
this helpful
the team have always given us a good service and have dealt with any problems in a professional way they keep us informed of any legal issues so we have no worries to deal with ourselves...
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Comment on agent fees
the fees seem to be in line with most agents
Was this helpful? Yes
Jul 04,2017
Minithumbup
Mathew Ziemann
Annie Chidlow
By: 'jason'
Jul 04,2017
0 people found
this helpful
The process was efficient and i was informed of the process, however there was some communication mix up over a fridge that was in the property at the time of the viewing which i confirmed i would of liked to remain in the property but the landlord has since sold....
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Comment on agent fees
about average
Was this helpful? Yes
Jul 03,2017
Minithumbup
Craig Johnson
Mathew Ziemann
By: 'Victor & Bried'
Jul 03,2017
0 people found
this helpful
Craig and Mathew have been the most professional and pleasant people to work with. We consider their advice to be genuinely helpful to us as landlords and their service is given with a high level of quality. No hesitation to recommend them to others and to encourage them to continue with their great work....
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Comment on agent fees
I believe that it's at the correct level
Was this helpful? Yes
Jul 03,2017
Minithumbup
Craig Johnson
Annie Chidlow
By: 'K Ashley'
Jul 03,2017
0 people found
this helpful
I have been using Belvoir in Newcastle Under Lyme for a few years now and have every intention of continuing to do so. They are efficient, thorough and reliable, and a great bunch of people to work with. I am kept well informed, queries are responded to quickly and advice offered by any of the team, but by Craig in particular, is always bourne from experience and sound. I recommend them wholeheartedly....
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Comment on agent fees
Average
Was this helpful? Yes
Jul 03,2017
Minithumbup
By: 'AndrewP.'
Jul 03,2017
0 people found
this helpful
Efficiently checked the property when the previous tenant left and sorted everything with them. They recommended some decoration whilst property was empty and arranged the work. They then found a new checked and suitable tenant within days of property being ready. We couldn't have wished for a smoother, worry-free change of tenant. It was an excellent service....
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Comment on agent fees
Fair and good
Was this helpful? Yes
Jul 01,2017
Minithumbup
Craig Johnson
Mathew Ziemann
By: 'Karen'
Jul 01,2017
0 people found
this helpful
Excellent, friendly and honest service. A pleasure to use. They found us great tenants and were always easy and efficient to use....
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Comment on agent fees
Good value
Was this helpful? Yes
Jul 01,2017
Minithumbup
Mathew Ziemann
By: 'Martin McGonigle'
Jul 01,2017
0 people found
this helpful
I found Matthew very helpful, both during the viewing process and subsequently. He helped move the application process along quickly and therefore helped put me at ease. During the viewing he was available for any questions which was of help....
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Comment on agent fees
I found the fees within the scope of agency fees generally so don't have a particular comment on them.
Was this helpful? Yes
Jun 30,2017
Minithumbup
Craig Johnson
By: 'Phil Bright'
Jun 30,2017
0 people found
this helpful
Craig gave excellent advice throughout the process and he and his staff found us suitable tenants very quickly, alongside organising any necessary inspections and certificates (eg Gas Safe) on our behalf, saving us the time and hassle. The ongoing management of the property rental has been trouble free....
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Comment on agent fees
I consider the fees to be fair for the work involved, and the quality of the service provided.
Was this helpful? Yes
Jun 30,2017
Minithumbup
Craig Johnson
Mathew Ziemann
By: 'Chris and Jane'
Jun 30,2017
1 people found
this helpful
Brilliant. Knowledgeable, attentive to detail, nothing has been too much trouble. all enquiries are quickly dealt with. Both our properties were let quickly, very thorough inventories made, will definitely be using Belvoir again because of Craig and Matt and team...
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Comment on agent fees
Good, felt they were reasonably priced
Was this helpful? Yes
Jun 30,2017
Minithumbup
Craig Johnson
By: 'Rob P'
Jun 30,2017
0 people found
this helpful
Craig recently handled the sale of a tenanted house for us. Very efficient and always a pleasure to do business with....
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Comment on agent fees
Very reasonable for the amount of work involved
Was this helpful? Yes
Jun 30,2017
Minithumbup
Craig Johnson
Annie Chidlow
By: 'Joanna Ellis'
Jun 30,2017
0 people found
this helpful
Belvoir have always provided an excellent service in letting out my property, and I would definitely recommend them to others. The team at Newcastle under Lyme are so helpful and keep me up to date with everything, so I don't need to worry as I know they are looking after my property. Thank you to all at Belvoir :)...
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Comment on agent fees
I think the fees are very reasonable for the service provided.
Was this helpful? Yes
Jun 30,2017
Minithumbup
Mathew Ziemann
Chelsey Wright
By: 'RHJ'
Jun 30,2017
0 people found
this helpful
The members of the team were very helpful and able to resolve any problems that I encountered in a very quick and efficient manner,...
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Comment on agent fees
About average, and terms were very clear
Was this helpful? Yes
Jun 30,2017
Minithumbup
By: 'Fran Spurway'
Jun 30,2017
0 people found
this helpful
I live abroad so rely on Belvoir lettings completely I have always found the staff very quick to reply to any queries. They have been prompt to deal with any issues from tenants and very efficient finding me new students every year....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 29,2017
Minithumbup
Mathew Ziemann
By: 'June Bradley'
Jun 29,2017
0 people found
this helpful
Mathew was very efficient,polite & personable......& cooperative this does not happen very often these days....thankyou! Would recommend this branch....
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Comment on agent fees
Acceptable
Was this helpful? Yes
Jun 29,2017
Minithumbup
By: 'James'
Jun 29,2017
0 people found
this helpful
The staff at Belvoir Hartshill branch are very helpful in all aspects. They are always quick to answer any queries and help in any way they can....
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Comment on agent fees
Very competitive
Was this helpful? Yes
Jun 29,2017
Minithumbup
Craig Johnson
Annie Chidlow
By: 'Dave Tomkinson'
Jun 29,2017
0 people found
this helpful
Excellent service yet again. I've been with Belvoir since they started and have had noting but excellent service over the years. This year they have continued to build their reputation, I've had a few tenant related issues which Annie has dealt with both patiently and professionally, I'm more than happy with her support, she makes informed decisions and follows up diligently. Craig runs a great team, they are a credit to him. I find they play the manager's role spot on, looking after both te...
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Comment on agent fees
Good - Clear, agreed and flexible.
Was this helpful? Yes
Jun 29,2017
Minithumbup
By: 'Gater'
Jun 29,2017
0 people found
this helpful
We have always found the team very professional and approachable. They regularly update us on our property and carry out any repair work as necessary. They also keep up to date all the new legal requirements as and when due which gives us and our tenants peace of mind....
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Comment on agent fees
We are happy to pay them for the services they provide and feel we receive value for money.
Was this helpful? Yes
Jun 29,2017
Minithumbup
Annie Chidlow
Craig Johnson
By: 'Lynn and Martin Bailey.'
Jun 29,2017
0 people found
this helpful
Craig and Matt have been dealing with our rentals for 2years now and we are thoroughly pleased with them. We deal mostly with Matt and we have found him to be very helpful and is always at the end of the phone when needed (and he will always ring you back which is a nice change nowadays). Both guys and their lovely staff are brilliant agents....
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Comment on agent fees
Good.
Was this helpful? Yes
Jun 29,2017
Minithumbup
Craig Johnson
By: 'Kieran Cassidy'
Jun 29,2017
0 people found
this helpful
I recently sold my property with belvoir and I'm pleased to say my experience was second to none, from the very beginning to the end. Very professional, approachable and they went above and beyond to make sure my sale went through with easy. I had interest almost instantly, with a number of viewings within days and a offer that we accepted on the 8th day!! Thanks again for everything....
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £82,500
  • Max: £120,000

Letting
  • Min: £0
  • Max: £120,000

NALS TPOS DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
149 2 22 1 1 0 0 0 7 0
Mathew Ziemann - upload your photo Mathew Ziemann
Assistant Manager / Senior Negotiator
81 reviews

About Mathew No description set View full profile
Craig Johnson - upload your photo Craig Johnson
Director/ Business Owner
115 reviews

About Craig No description set View full profile
Annie Chidlow - upload your photo Annie Chidlow
19 reviews

About Annie No description set View full profile
Chelsey Wright - upload your photo Chelsey Wright
Negotiator
6 reviews

About Chelsey No description set View full profile
Debbie Edwards - upload your photo Debbie Edwards
Maintenance
0 reviews

About Debbie No description set View full profile
Susan Newton - upload your photo Susan Newton
Inventory & Inspection Co-ordinator
0 reviews

About Susan No description set View full profile
Jacqueline Steele - upload your photo Jacqueline Steele
Inventory & Inspection Co-ordinator
0 reviews

About Jacqueline No description set View full profile

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Last updated at 2:46 PM 05/12/2016 by allAgents

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Last updated at 2:46 PM 05/12/2016 by allAgents

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