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    Mathew Ziemann
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    Mathew Ziemann
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    Craig Johnson
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    Annie Chidlow
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    Craig Johnson
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    Chelsey Wright
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    Debbie Edwards
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    Susan Newton
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    Jacqueline Steele
Welcome to Belvoir Newcastle-under-Lyme Looking for your dream home? We are award winning property experts and with a wealth of property knowledge we can guide you every step of the way to Buy, Sell, Rent or Let a property. We pride ourselves on the highest standard of customer service and our customer reviews speak for themselves. Thinking of Selling? get in touch, we will offer you FREE friendly advice on how to prepare your property to achieve a quick sale and a FREE property valua Read full description...tion. We can assist with mortgage advice and conveyancing if required. Are you a Landlord? Thinking of Letting ? We have let over 400 properties since 2008 and manage over 250. We will provide you with guidance and advice on all aspects of letting your property including how to maximise your investment, buy to let mortgages, landlords buildings and contents insurance and rent & legal insurance. We offer four service options - Tenant Find Only, Let Only, Rent Collection and Fully Managed, ALL are NO LET NO FEE, you pay us nothing in advance. FREE ADVERTISING NO TENANT NO FEE FULLY REFERENCED TENANTS ACCOMPANIED VIEWINGS FULL PHOTOGRAPHIC COLOUR INVENTORIES REGULAR INSPECTION REPORTS DEPOSIT PROTECTION LANDLORD INSURANCES FINANCIAL SERVICES BUY TO LET MORTGAGES Call us now on 01782 66 29 29 or email newcastle-under-lyme@belvoir.co.uk We are a member of The Property Ombudsman Scheme for estate agents (TPOS) and follow the Code of Practice. A copy of the Code of Practice and the Consumer Guide is available from www.tpos.co.uk
Belvoir

489 Hartshill Road Hartshill, Stoke on Trent
Staffordshire
ST4 6AA

01782 66 29 29
Jun 29,2017
Minithumbup
Mathew Ziemann
By:
Jun 29,2017
0 people found
this helpful
Mathew was very efficient,polite & personable......& cooperative this does not happen very often these days....thankyou! Would recommend this branch....
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Comment on agent fees
Acceptable
Was this helpful? Yes
Jun 29,2017
Minithumbup
By:
Jun 29,2017
0 people found
this helpful
The staff at Belvoir Hartshill branch are very helpful in all aspects. They are always quick to answer any queries and help in any way they can....
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Comment on agent fees
Very competitive
Was this helpful? Yes
Jun 29,2017
Minithumbup
Craig Johnson
Annie Chidlow
By:
Jun 29,2017
0 people found
this helpful
Excellent service yet again. I've been with Belvoir since they started and have had noting but excellent service over the years. This year they have continued to build their reputation, I've had a few tenant related issues which Annie has dealt with both patiently and professionally, I'm more than happy with her support, she makes informed decisions and follows up diligently. Craig runs a great team, they are a credit to him. I find they play the manager's role spot on, looking after both te...
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Comment on agent fees
Good - Clear, agreed and flexible.
Was this helpful? Yes
Jun 29,2017
Minithumbup
By:
Jun 29,2017
0 people found
this helpful
We have always found the team very professional and approachable. They regularly update us on our property and carry out any repair work as necessary. They also keep up to date all the new legal requirements as and when due which gives us and our tenants peace of mind....
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Comment on agent fees
We are happy to pay them for the services they provide and feel we receive value for money.
Was this helpful? Yes
Jun 28,2017
Minithumbup
Craig Johnson
Annie Chidlow
By:
Jun 28,2017
0 people found
this helpful
The team are very proactive and ensure all maintenance requests and certificates are kept uptodate. Overall a very professional service...
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Comment on agent fees
Reasonable - good trader rates too!
Was this helpful? Yes
Jun 28,2017
Minithumbup
Chelsey Wright
By:
Jun 28,2017
0 people found
this helpful
Belvoir have been handling my let for several years now and I have found their service to be first class. Communication is great and inspections are carried out regularly and thoroughly. The staff are knowledgeable and professional whilst maintaining a friendly and informal approach....
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Comment on agent fees
The fees are very reasonable and in my view very good value.
Was this helpful? Yes
Jun 28,2017
Minithumbup
By:
Jun 28,2017
0 people found
this helpful
I have always received excellent, efficient, friendly and professional service over many years. I would recommend them to any landlord....
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Comment on agent fees
very competitive
Was this helpful? Yes
Jun 28,2017
Minithumbup
Craig Johnson
Mathew Ziemann
By:
Jun 28,2017
0 people found
this helpful
Belvoir has been managing our rental property for around 6 years and I wouldn't have any reservations in recommending Craig, Matt and the team. They take away all the day to day hassle and manage the letting professionally. Thank you!...
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Comment on agent fees
Belvoir's fees are very competitive and worth every penny.
Was this helpful? Yes
Jun 28,2017
Minithumbup
By:
Jun 28,2017
0 people found
this helpful
We have had excellent service from Belvoir. The staff are always pro-active and respond to any queries we may have, no matter what they are, in a timely and professional way....
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Comment on agent fees
The fees are very competitive.
Was this helpful? Yes
Jun 28,2017
Minithumbup
Craig Johnson
Annie Chidlow
By:
Jun 28,2017
0 people found
this helpful
Moved from another well known local estate agent as I was very unhappy with the totally non-existent service it provided . Craig and his team has been pretty helpful and able to resolve most of the issues that had arisen so far....
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Comment on agent fees
reasonable
Was this helpful? Yes
Jun 28,2017
Minithumbup
Mathew Ziemann
By:
Jun 28,2017
0 people found
this helpful
Matthew has been excellent in finding me tenants for my student property in Basford. He has arranged viewings, contacted existing tenants, collected deposits and arranged contracts. I cannot fault his service. I can certainly recommend Belvoir...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 28,2017
Minithumbup
Craig Johnson
Annie Chidlow
By:
Jun 28,2017
0 people found
this helpful
Living in France, we have been dependent on Belvoir to stand in our place to manage our two student properties. Craig and his team have been exceptionally good to take care of any concerns we have had, and we are very grateful for all their attention to details. The team are always courteous and responsive, and often have gone over and beyond what is expected to take care of issues we physically cannot attend to. We gladly and sincerely recommend them as a lettings agency, both to landlords an...
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Comment on agent fees
Fees are very reasonable.
Was this helpful? Yes
Jun 28,2017
Minithumbup
Chelsey Wright
By:
Jun 28,2017
0 people found
this helpful
Excellent service and communication from Chelsey & the rest of the staff at Belvoirwhilst securing a Tenancy on our behalf (first time renters )...
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Was this helpful? Yes
Jun 28,2017
Minithumbup
Craig Johnson
By:
Jun 28,2017
0 people found
this helpful
I have always had a very good service from a professional team. They know their local market and have always been proactive in giving advice and help on property management in the area....
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Comment on agent fees
I opted for the full service fee as I now live outside the area; the agency provided good customer service and the arrangement worked well
Was this helpful? Yes
Jun 28,2017
Minithumbup
Craig Johnson
By:
Jun 28,2017
0 people found
this helpful
Craige was extremely professional and very willing to go the extra mile outside his role to ensure that I felt confident in handling my new tenants that he got in my HMO's giving me guidance and advise even when I had finished using Beauvoir services. All my emails were answered promptly and all correspondence was sent out in good time too. I have recommended Beauvoir to many of my colleagues due to Craig's tight running of the ship....
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Comment on agent fees
good
Was this helpful? Yes
Mar 16,2017
Minithumbup
Mathew Ziemann
Craig Johnson
By:
Mar 16,2017
0 people found
this helpful
We have just let our second rental property through Belvoir and wouldn't think of using anyone else. Thoroughly professional staff, great expertise and nothing is too much trouble. Whoever you deal with at the Newecastle -U-L office you know that you are in the best of hands....
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Comment on agent fees
Fees fine- in line with other agents and you get great service.
Was this helpful? Yes
Mar 16,2017
Minithumbup
Craig Johnson
Annie Chidlow
By:
Mar 16,2017
0 people found
this helpful
Helpful, happy cheery people and extremely fast and efficient at finding tenents. Took the stress/worry away from renting and make it flow effortlessly. Can't thank them enough :)...
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Comment on agent fees
Very good
Was this helpful? Yes
Mar 08,2017
Minithumbup
By:
Mar 08,2017
0 people found
this helpful
i would like to point out that the whole co-operation with the letting agency has been very satisfactory.They have been very professionals,answering all my emails and questions on time giving the right advice and charging reasonable fees.In view of the above i recommend them without any reservation....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 27,2017
Minithumbup
By:
Feb 27,2017
1 people found
this helpful
I have always received excellent service from the wonderful team in the company. I have consisting used this company for many year for renting out my propoerty. They are always very responsive, and transparent in their dealing with me....
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Comment on agent fees
good
Was this helpful? Yes
Jan 31,2017
Minithumbup
By:
Jan 31,2017
0 people found
this helpful
All the staff at the Stoke Belvoir office have been very helpful, quick to respond and professional with the renting out and management of my property, making everything very easy for me....
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Comment on agent fees
OK
Was this helpful? Yes
Jan 30,2017
Minithumbup
Craig Johnson
By:
Jan 30,2017
0 people found
this helpful
Craig came over as a really professional young chap paying attention to detail configuring the agreement to suit my specific letting requirements....
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Comment on agent fees
I was happy with the lettting fee which matched the competitions fees.
Was this helpful? Yes
Jan 06,2017
Minithumbup
Craig Johnson
Mathew Ziemann
By:
Jan 06,2017
0 people found
this helpful
I have been with Belvour over 7 yeas, excellent service, always find good tenants and property never been empty more than four weeks...
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Was this helpful? Yes
Dec 11,2016
Minithumbup
Mathew Ziemann
Craig Johnson
By:
Dec 11,2016
0 people found
this helpful
Excellent service,friendly very helpful team.Kept us informed.Nothing was too much trouble .Went the extra mile.very impressed with the service.All our enquiries were promptly answered,referred us to good contactors. Will certainly use Belvoir again....
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Comment on agent fees
Good. Competitive rates.
Was this helpful? Yes
Dec 10,2016
Minithumbup
Mathew Ziemann
Craig Johnson
By:
Dec 10,2016
0 people found
this helpful
Very impressed with quality of service. kept informed of all developments Nothing was too much trouble very helpful friendly team...
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Comment on agent fees
Good competitive prices
Was this helpful? Yes
Dec 02,2016
Minithumbup
Craig Johnson
By:
Dec 02,2016
0 people found
this helpful
Craig gave excellent advice throughout the process and he and his staff found us suitable tenants very quickly, alongside organising any necessary inspections and certificates (e.g. Gas Safe) on our behalf, saving us the time and hassle. The marketing particulars and photographs were very professional and impressive....
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Comment on agent fees
I consider the fees to be fair for the work involved, and the quality of the service provided
Was this helpful? Yes
Nov 18,2016
Minithumbup
Craig Johnson
Mathew Ziemann
By:
Nov 18,2016
0 people found
this helpful
Quality. Quality. Quality. Every member of the team has been polite, professional and helpful at every stage. From those who give recommendations with regards to valuation and suitable tenants to those who come and take photographs, meter readings and inspections. The simple things are done brilliantly, corresponding with the tenants in a timely manner, accurate messages taken and relayed. Very well organised and always helpful. Great at resolving problems and organising tradespeople. I have bee...
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Comment on agent fees
Good. The agents fees are fair, neither cheap or expensive but a good reflection on the market rate and the service in respect of this is very good.
Was this helpful? Yes
Oct 06,2016
Minithumbup
Mathew Ziemann
Craig Johnson
By:
Oct 06,2016
0 people found
this helpful
We have used Belvoir, Stoke on Trent Hartshill branch for two years and have been very happy with the service provided. Recently our second property became vacant and we immediately asked Belvoir to act on our behalf....
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Comment on agent fees
The fees are normal for this transaction and tenants have been obtained speedily.
Was this helpful? Yes
Oct 05,2016
Minithumbup
By:
Oct 05,2016
0 people found
this helpful
This is the first time I have used a letting agent to rent out my properties. They found tenants quickly and were very approachable and competent. I can thoroughly recommend them....
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Comment on agent fees
The fees were fine
Was this helpful? Yes
Oct 04,2016
Minithumbup
By:
Oct 04,2016
0 people found
this helpful
I approached Belvoir (Stoke on Trent) after my property had been on the market with another agent for a couple of months. From the very beginning, we were impressed with their customer care, communication and professionalism. After putting our property on the market with Belvoir, we had more viewings in the first few days than we had previously had with another agent. They kept us up to date with viewings and feedback which was really helpful and with a few weeks, our property had let and ten...
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Was this helpful? Yes
Jul 16,2016
Minithumbup
Mathew Ziemann
Craig Johnson
By:
Jul 16,2016
0 people found
this helpful
I am a relatively new customer, but that is now two properties they have successfully let. Not only let, but let to great tenants and the staff have been very helpful and fair. They don't look to profit at every opportunity and their honesty is the reason I will move my portfolio over to them and hopefully remain a customer for many years to come....
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Comment on agent fees
Very good, considering the amount of effort they put into it.
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £82,500
  • Max: £120,000

Letting
  • Min: £0
  • Max: £120,000

NALS TPOS DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
130 2 17 1 0 0 0 0 6 0
Mathew Ziemann - upload your photo Mathew Ziemann
Assistant Manager / Senior Negotiator
64 reviews

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Mathew Ziemann - upload your photo Mathew Ziemann
5 reviews

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Craig Johnson - upload your photo Craig Johnson
Director/ Business Owner
98 reviews

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Annie Chidlow - upload your photo Annie Chidlow
13 reviews

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Craig Johnson - upload your photo Craig Johnson
2 reviews

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Chelsey Wright - upload your photo Chelsey Wright
Negotiator
2 reviews

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Debbie Edwards - upload your photo Debbie Edwards
Maintenance
0 reviews

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Susan Newton - upload your photo Susan Newton
Inventory & Inspection Co-ordinator
0 reviews

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Jacqueline Steele - upload your photo Jacqueline Steele
Inventory & Inspection Co-ordinator
0 reviews

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Last updated at 2:46 PM 05/12/2016 by allAgents

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Last updated at 2:46 PM 05/12/2016 by allAgents

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