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    Matthew Ziemann
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    Craig Johnson
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    Annie Chidlow
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    mathew ziemann
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    Craig Johnson
No description for branch.
Belvoir

489 Hartshill Road Hartshill, Stoke on Trent
Staffordshire
ST4 6AA

01782 66 29 29

Dec 02,2016
Minithumbup
By:
Dec 02,2016
Featured Review
0 people found
this helpful
Craig gave excellent advice throughout the process and he and his staff found us suitable tenants very quickly, alongside organising any necessary inspections and certificates (e.g. Gas Safe) on our behalf, saving us the time and hassle. The marketing particulars and photographs were very professional and impressive....
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Comment on agent fees
I consider the fees to be fair for the work involved, and the quality of the service provided
Was this helpful? Yes
Nov 18,2016
Minithumbup
By:
Nov 18,2016
Featured Review
0 people found
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Quality. Quality. Quality. Every member of the team has been polite, professional and helpful at every stage. From those who give recommendations with regards to valuation and suitable tenants to those who come and take photographs, meter readings and inspections. The simple things are done brilliantly, corresponding with the tenants in a timely manner, accurate messages taken and relayed. Very well organised and always helpful. Great at resolving problems and organising tradespeople. I have bee...
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Comment on agent fees
Good. The agents fees are fair, neither cheap or expensive but a good reflection on the market rate and the service in respect of this is very good.
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Oct 06,2016
Minithumbup
By:
Oct 06,2016
Featured Review
0 people found
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We have used Belvoir, Stoke on Trent Hartshill branch for two years and have been very happy with the service provided. Recently our second property became vacant and we immediately asked Belvoir to act on our behalf....
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Comment on agent fees
The fees are normal for this transaction and tenants have been obtained speedily.
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Oct 05,2016
Minithumbup
By:
Oct 05,2016
Featured Review
0 people found
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This is the first time I have used a letting agent to rent out my properties. They found tenants quickly and were very approachable and competent. I can thoroughly recommend them....
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Comment on agent fees
The fees were fine
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Oct 04,2016
Minithumbup
By:
Oct 04,2016
Featured Review
0 people found
this helpful
I approached Belvoir (Stoke on Trent) after my property had been on the market with another agent for a couple of months. From the very beginning, we were impressed with their customer care, communication and professionalism. After putting our property on the market with Belvoir, we had more viewings in the first few days than we had previously had with another agent. They kept us up to date with viewings and feedback which was really helpful and with a few weeks, our property had let and ten...
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Jul 16,2016
Minithumbup
By:
Jul 16,2016
0 people found
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I am a relatively new customer, but that is now two properties they have successfully let. Not only let, but let to great tenants and the staff have been very helpful and fair. They don't look to profit at every opportunity and their honesty is the reason I will move my portfolio over to them and hopefully remain a customer for many years to come....
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Comment on agent fees
Very good, considering the amount of effort they put into it.
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Jun 17,2016
Minithumbup
By:
Jun 17,2016
0 people found
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So glad we chose Belvoir! Finding a house to rent was made much easier. The staff are so friendly and helpful. When we found one we like they made the whole process easy for us. When we have needed repairs doing they have responded very quickly. I'm very happy with Belvoir!...
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Comment on agent fees
Fees are about the same as other estate agents for renting.
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Jun 09,2016
Minithumbup
By:
Jun 09,2016
0 people found
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I have been letting my property with Belvoir in Hartshill for 12 months, I find the team professional, they deal with any of the tenants enquiries swiftly and are worth the management fee....
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Comment on agent fees
The fee I pay is comparable with other agencies
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Jun 09,2016
Minithumbup
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Jun 09,2016
0 people found
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A good understanding of my requirements with excellent explanations and assurances with regular updates on who was viewing my property and feedback given. Suitable tenants were found very quickly....
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Comment on agent fees
Fees satisfactory
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May 31,2016
Minithumbup
By:
May 31,2016
0 people found
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We have let our property for many years through Belvoir, Hartshill, and have always found them most helpful and pro-active. They are always at the end of the telephone for any advice or problem solving and we would have no hesitation in recommending their services to anyone....
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Comment on agent fees
We feel their fees provide value for money as they take away all the stress you many encounter when letting a property. Their experience is invaluable.
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May 17,2016
Minithumbup
By:
May 17,2016
0 people found
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Great agency to deal with. Mat Ziemann was excellent. Always called back when promised, responded to messages left at the office and pushed to get us in to the new place before we had to be out of our previous property. When we called in to sign the contracts, the paperwork only took a short time and everything was prepared ready for our arrival. Mat couldn't have been more helpful or friendly and I would have no hesitations in recommended Belvoir Hartshill to anyone....
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Comment on agent fees
Fee's charged were very competitive.
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Apr 15,2016
Minithumbup
By:
Apr 15,2016
0 people found
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Always fair, prompt and attentive to the needs of both landlord and tenant. All staff are polite and caring and willing to help in any way they can....
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Apr 04,2016
Minithumbup
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Apr 04,2016
0 people found
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We have found Craig and Mathew to both be extremely professional at all times, as well as very friendly. They go above and beyond expectations in looking out for the property whilst we are away abroad. It is always a pleasure to deal with them. We will certainly continue to use their agency in the future as well as to recommend them without hesitation....
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Comment on agent fees
Good - appropriate rates.
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Apr 04,2016
Minithumbup
By:
Apr 04,2016
0 people found
this helpful
I have received an excellent service from the letting agents at Belvoir, Stoke over the past few years. No hassle and they will sort out any problems and keep you updated on any issues. Very quick responses also if i have any queries. Very friendly and approachable people and I would highly recommend this company to others. Thanks again, Matt & Craig for all your help. Regards, Jo Ellis...
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Comment on agent fees
Good value for the service received.
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Mar 28,2016
Minithumbup
By:
Mar 28,2016
0 people found
this helpful
Our experience with this office has been excellent from the above staff including Annie. Very professional and timely advice. Service very positive and excellent....
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Comment on agent fees
Worth the service they give. Very satisfied.
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Mar 25,2016
Minithumbup
By:
Mar 25,2016
0 people found
this helpful
Craig, Matt and Annie are knowledgeable, efficient, affable and thorough. Their many years of experience are clearly evident and they are patient and methodical in their approach. They always give the impression that nothing is too much trouble and are quick to answer queries and provide feedback when requested. They know what they are doing and they do it well!...
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Comment on agent fees
Average - the standard rate I think.
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Mar 25,2016
Minithumbup
By:
Mar 25,2016
0 people found
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I now have experience in dealing with this branch as a landlord and a tenant and can honestly say that every time I contact any member of staff I am always dealt with promptly, expertly and respectfully. I would not consider using another letting agent and would recommend them to anyone....
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Comment on agent fees
Agents fees are comparable with others and well deserved for the service provided.
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Mar 24,2016
Minithumbup
By:
Mar 24,2016
0 people found
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Excellent service throughout the period I let my house through Belvoir. Responded to my tenants needs, always kept me informed and dealt with any matters in a timely manner....
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Comment on agent fees
Good - able to negotiate on fees.
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Mar 24,2016
Minithumbup
By:
Mar 24,2016
0 people found
this helpful
I met few local agents before meeting Craig Johnson. Despite the fact he was not well he arranged to meet me at earliest possible time and had a very sound knowledge of local rental market. He guided me at every step and kept to the deadlines from start to finish. The commission was very reasonable and all the safety checks were arranged in timely fashion and charges were very competitive. There were no extra/hidden charges and at the end he delivered what he promised....
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Comment on agent fees
What I particularly liked is that no charges are payable till property is rented
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Mar 24,2016
Minithumbup
By:
Mar 24,2016
0 people found
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We have complete confidence in the way Craig and his team manage our property. Thorough, helpful and proactive in all aspects of the service they provide....
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Comment on agent fees
Fair and good value for the service provided
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Mar 24,2016
Minithumbup
By:
Mar 24,2016
0 people found
this helpful
Craig Johnson and Matt Ziemann have been wonderful to work with. I live outside of the UK, and from the first day I contacted their office, they have gone the extra mile to make sure my student let is taken care of exceptionally well. Craig has courteously provided guidance, given I am a new landlord, as to what I need to do to ensure the safety and comfort of the tenants. Matt has often helped with matters in my place, as I cannot just pop over and take care of issues. Everyone in the offic...
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Comment on agent fees
Fees are very reasonable.
Was this helpful? Yes
Mar 24,2016
Minithumbup
By:
Mar 24,2016
0 people found
this helpful
We have used Belvoir Lettings for years and find the everyone in the office so helpful, knowledgeable and efficient. We highly recommend them....
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Mar 24,2016
Minithumbup
By:
Mar 24,2016
0 people found
this helpful
Belvoir Stoke have really looked after us as first time landlords. They handle all enquiries efficiently and advised us recently of legislative changes. We also get paid on time each month with a clear invoicing system. We're really pleased with the service and would highly recommend this Agent....
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Comment on agent fees
The full management fees are worthwhile as they handle all queries, contractors, tenants queries and protect you from new legislation changes.
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Mar 23,2016
Minithumbup
By:
Mar 23,2016
0 people found
this helpful
We have been working with Belvoir for the last 2 years and have been impressed with the service they offer, we are kept fully informed when each stage is complete. Keep up the good work....
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Comment on agent fees
Good
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Mar 23,2016
Minithumbup
By:
Mar 23,2016
0 people found
this helpful
All very welcoming when I call in to the branch, I am always able to contact them via phone or email....
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Mar 23,2016
Minithumbup
By:
Mar 23,2016
0 people found
this helpful
I must say, I wasn't expecting much when I first moved to Belvoir - my previous Agent had done that much damage. However, I am pleased to say I was very much wrong - you guys put the WOW in service. Thanks very much and keep it up!!!...
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Comment on agent fees
Fees are fair considering the extra efforts made by staff to maintain good service delivery.
Was this helpful? Yes
Mar 23,2016
Minithumbup
By:
Mar 23,2016
0 people found
this helpful
I have utilised the services of Belvoir letting agents for over five years. During this time I have found them to be professional, efficient and reliable in the services they provide. As such I would happily recommend their services to another landlord....
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Comment on agent fees
Their fees are competitive.
Was this helpful? Yes
Mar 23,2016
Minithumbup
By:
Mar 23,2016
0 people found
this helpful
Both Craig and Matthew were very helpfull and very professional excellent service they did not give up untill they found us a great tenant...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 23,2016
Minithumbup
By:
Mar 23,2016
0 people found
this helpful
There should be three boxes for the three Staff as they have all been extremely helpful throughout the years they have Let my four properties in the area. Very professional in their approach with sound advice. Always ready to assist and help that extra bit....
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Comment on agent fees
Typical fees for that area
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Mar 23,2016
Minithumbup
By:
Mar 23,2016
0 people found
this helpful
Excellent letting agents. I have used belvoir for many years and they are my agents of choice owing to their efficient and friendly service...
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Comment on agent fees
Very good value
Was this helpful? Yes
Mar 23,2016
Minithumbup
By:
Mar 23,2016
0 people found
this helpful
Belvoir manage my property let, and they are always professional and provide a great service. Would definitly recommend them to other landlords....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Mar 23,2016
Minithumbup
By:
Mar 23,2016
0 people found
this helpful
Craig and his team have been excellent agents. They are professional and courteous. They have always worked hard to find good tenants. As managers of the property I cannot fault them. I sleep better at night knowing that they will handle any difficulties with the tenants and property....
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Mar 23,2016
Minithumbup
By:
Mar 23,2016
0 people found
this helpful
I have found the agent very helpful and reliable. The fee are reasonable and they have kept me informed of issues when necessary....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 23,2016
Minithumbup
By:
Mar 23,2016
0 people found
this helpful
My experience of them has been capable and professional. They found a tenant relatively quickly and have kept me informed of any issues with the tenant/property and resolved them quickly....
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Mar 23,2016
Minithumbup
By:
Mar 23,2016
0 people found
this helpful
Craig and all the team at Newcastle-under-lyme continue to offer prompt, efficient and friendly service. I have no hesitation in recommending them to any prospective landlord....
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Comment on agent fees
Fair
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Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £120,000
  • Max: £120,000

Letting
  • Min: £0
  • Max: £120,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
110 2 15 1 0 0 0 0 4 0
Matthew Ziemann - upload your photo Matthew Ziemann
57 reviews

About Matthew No description set View full profile
Craig Johnson - upload your photo Craig Johnson
85 reviews

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Annie Chidlow - upload your photo Annie Chidlow
8 reviews

About Annie No description set View full profile
mathew ziemann - upload your photo mathew ziemann
5 reviews

About mathew No description set View full profile
Craig Johnson - upload your photo Craig Johnson
2 reviews

About Craig No description set View full profile

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Last updated at 2:46 PM 05/12/2016 by allAgents

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Last updated at 2:46 PM 05/12/2016 by allAgents

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