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    Harry Dhawliwal
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    Mary Donnelly
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    Kashif Asif
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    Michael Boardman
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    Tabriz Taj
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    Anthony Cauchie
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    Anthony Cauchie
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    Manish Patel
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    Anna O'Brien
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    Philip Allen
No description for branch.
Belvoir

69 The Arches Whitworth Street West Manchester
Greater Manchester
M1 5WQ

0161 236 4441

Jul 16,2016
Minithumbdown
By:
Jul 16,2016
1 people found
this helpful
All round unorganised. After initially moving in we were given the wrong postbox key, after 3 months of constant emails without resolution it took threatening to terminate the contract for the issue to be resolved - by which point we had received court summonings for ignoring council letters that we were unaware of. When eventually they sort this they then tried to charge us for loss/damage of the original postbox key - whether this was lack of communication within their office or an intentional...
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What agent could do to change your mind?
Average
Comment on agent fees
Average
Was this helpful? Yes
Jun 06,2016
Minithumbdown
By:
Jun 06,2016
0 people found
this helpful
They do not show up for the viewings. When I called them them said that 'I did not confirm the viewing' which is funny because they have send me a 'viewing confirmation email' themselves. Than the lady on the phone told me that they tried to call me and left message in my voicemail (after the call I checked the voicemail and there was no message). Than I asked her what is the next date when I can see the flat. She told me that she will 'check in the database' when I can view it and she will call...
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Was this helpful? Yes
May 27,2016
Minithumbup
By:
May 27,2016
0 people found
this helpful
Fabulous and immediate service from Kashif. Dealt with our issues straight away. Thank you for great service. Definitely recommend. Andreja...
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Comment on agent fees
Very good
Was this helpful? Yes
May 19,2016
Minithumbup
By:
May 19,2016
0 people found
this helpful
Mike has helped with all the issues we have had since we moved in. He has tried to arrange things as soon as possible, and has had intense discussions with the landlord to ensure our issues are resolved. We had numerous problems, including boiler and oven problems, damaged beds, excess rubbish and Mike has worked with us in order for these issues to be resolved. Especially as other agents haven't been very helpful, or haven't taken responsibility for the problems we have encountered. Mike has be...
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Was this helpful? Yes
May 13,2016
Minithumbup
By:
May 13,2016
0 people found
this helpful
Over average recent communications when negociating a new lease on my property which hopefully can be used as the basis of doing even better which would be a refreshing change. Good level of rent achieved too...
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Comment on agent fees
On the high side
Was this helpful? Yes
May 06,2016
Minithumbdown
By:
May 06,2016
1 people found
this helpful
I am a current tenant with Belvoir Manchester and it is nearly impossible to get hold of any member of staff at their office, let alone get them to do any urgent repairs on their properties. They never respond to emails or calls and when you go to their office to make face to face contact they are never available and you are told that you have to make an appointment, this is far easier said than done as you can never actually get hold of anyone to talk to either by phone or by email. I am now to...
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What agent could do to change your mind?
I had no problems their fees, although I feel that they don't deserve them.
Comment on agent fees
I had no problems their fees, although I feel that they don't deserve them.
Was this helpful? Yes
Apr 26,2016
Minithumbup
By:
Apr 26,2016
0 people found
this helpful
Very professional and very friendly. everything went smoothly and was dealt with in an efficient manner, all we had to do was sent the paperwork thanks...
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Comment on agent fees
fees are according to market rates so ok
Was this helpful? Yes
Apr 26,2016
Minithumbup
By:
Apr 26,2016
0 people found
this helpful
I would be more than happy to reccomend Belvoir Manchester Central. Their landlord service is very professional. Any new tenant's are sourced quickly and moved in within a couple of days. Communication is always good too....
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Was this helpful? Yes
Apr 25,2016
Minithumbup
By:
Apr 25,2016
0 people found
this helpful
Service was good and professional. I got the property for rent which meets my exact requirements. Agent Tab was really friendly, helpful and easily approachable...
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Was this helpful? Yes
Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
Phil helped us find the apartment we're currently in. He is extremely friendly but remains professional at the same time. I loved Phil's honesty and helpful advice to not rush into anything and I'm so glad we did wait....
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Was this helpful? Yes
Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
Very professional and on the ball with queries and issues raised. Very helpful with filling in of required paperwork and getting together documents needed....
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Comment on agent fees
Below average initial fee (‚£150 per tenant), still much more than a credit check should cost.
Was this helpful? Yes
Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
Me and Heather were looking for a one bed property that needed to tick several boxes. 1) It needed to be near the centre 2) It had to be under £650 3) Secure parking Properties were few and far between, but once we contacted Phil he constantly kept us in the loop for properties that were coming available and really stuck his neck out for us. I saw several properties with Phil and so by the end of search he knew what exactly me and Heather we're looking for. In the end he found us a ...
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Comment on agent fees
Agent fee's very reasonable, although in Scotland with lettings they don' exist!
Was this helpful? Yes
Mar 31,2016
Minithumbup
By:
Mar 31,2016
0 people found
this helpful
Very welcoming and pleasant. Helped me with any query I had and gave the best advice and information, reassuring and professional....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 29,2016
Minithumbup
By:
Mar 29,2016
0 people found
this helpful
It's really good to find an agent who listens, and plays fair! Phil could have taken money off me on day 1. He didn't as he wasn't sure that the flat would become available in my timescales. He was right! But then he found a different one, that was actually a much better fit for me. Cannot recommend highly enough!...
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Comment on agent fees
Fees are what I would expect.
Was this helpful? Yes
Mar 29,2016
Minithumbup
By:
Mar 29,2016
0 people found
this helpful
Mike is truly one of a kind in the Property Sales & Lettings industry. He is very helpful and will bend over backwards for his clients. He is very personable, professional, dedicated, has a good work ethic and above all has a great personality. Having previously received substandard service from previous agencies, Mike completely restored my faith in agencies so much that I would consider yourselves as a potential landlord in the future. He is a true professional, a pleasure to deal with and...
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Was this helpful? Yes
Feb 07,2016
Minithumbup
By:
Feb 07,2016
0 people found
this helpful
Tab provided me with excellent support all throughout my flat search - even going out of his way to arrange an early flat viewing just to allay my concerns of taking a flat without seeing it....
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Comment on agent fees
I was given a special discount on their agent fee. It very nice of Tab
Was this helpful? Yes
Dec 22,2015
Minithumbup
By:
Dec 22,2015
0 people found
this helpful
The agent was very helpful with everything. As a first time buyer I had a number of questions and everything was explained well. Been a pleasure dealing with Belvoir....
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Was this helpful? Yes
Dec 18,2015
Minithumbup
By:
Dec 18,2015
0 people found
this helpful
Agent quickly dealt with any queries I had with the landlord, always responded to communication in a timely manner and was polite and helpful...
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Was this helpful? Yes
Dec 18,2015
Minithumbup
By:
Dec 18,2015
0 people found
this helpful
Was very polite. Took his shoes off.interacted with our grandson. Took time to assure us that issue would be resolved....
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Was this helpful? Yes
Dec 17,2015
Minithumbup
By:
Dec 17,2015
0 people found
this helpful
Very impressed with the service. Tenant found within 24 hours of approaching Belvoir. Very quick response to e-mails / calls and helpful in guiding me through the letting process....
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Was this helpful? Yes
Dec 14,2015
Minithumbup
By:
Dec 14,2015
0 people found
this helpful
One of my work colleagues recommended Harry Dhawaliwal to me and he turned up to our meeting with Anthony Cauchie who is the area manager. They were both very professional, I felt they listened to my requirements of the kind of tenants I wanted in my apartment and I found them both incredibly knowledgeable of the Manchester and North West property market which made me feel secure in their judgement of my apartment valuation. I particular liked the fact that they actually did what they said and t...
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Comment on agent fees
I choice to use Belvoir because their fees along with their customer service was I felt good value for money. I also felt that they were very professional and I especially liked the fact that they followed through with everything they said they would do.
Was this helpful? Yes
Dec 11,2015
Minithumbup
By:
Dec 11,2015
0 people found
this helpful
With regards to Belvoir, Tab had an uphill struggle as, I actually originally rang to vent about one of his colleagues from another Belvoir branch. Tab not only listened and handled my complaint but, by the end of the call, had arranged to escort me around another property which I will be moving into next week and am mega excited about. From having a very poor impression of the customer service and processes at Belvoir, Tab understood the importance of finding the right place, listened to my exp...
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Was this helpful? Yes
Dec 10,2015
Minithumbup
By:
Dec 10,2015
0 people found
this helpful
I called Tab last week to find tenants for my apartment, within 2 days he had collected the keys, checked the flat, arranged for cleaners and found tenants to move in this week at the asking price! Any question I have asked, he has answered it and he could not have been more helpful. 5 Stars!...
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Comment on agent fees
The fees are reasonable, less than agents in Bristol are charging!
Was this helpful? Yes
Nov 18,2015
Minithumbup
By:
Nov 18,2015
0 people found
this helpful
I have rented with Belvoir! Manchester for nearly 10 years. Throughout that time I have been in three properties, the most recent for 7 years. Changes have been smooth, with helpful support and guidance when changing and appropriate days for change over. Inspections are regular (usually every 3 months), but inspectors are always friendly and I understand the security that may provide the landlord with. Tenancy renewals are always hassle free. The speed at which a recent maintenance issue was r...
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Was this helpful? Yes
Nov 04,2015
Minithumbup
By:
Nov 04,2015
0 people found
this helpful
I have used Belvior Letting in Manchester for over 10 years, They manage all my Manchester Properties. They have always found me good tenants in quick time. I am based in London. They handle problems as they occur and being so far away has been no problem. They are responsive to my needs and all staff have always acted in my best interests. They communicate efficiently and keep me up to date with all matters. I have no problem in recommending them to other buy to let landlords....
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Was this helpful? Yes
May 29,2015
Minithumbdown
By:
May 29,2015
3 people found
this helpful
This company are absolutley apalling at responding to correspondence, answering the phone or progressing any matter without constantly being chased by the tenant. I was served a notice terminating my tenancy because I didn't respond to a letter asking my if I wanted to renew my lease, when in fact I hadn't even received this letter. Normally they email all importamt letters, so why on this occassion was it posted without any other back up of ensuring the person received it. After reversing thi...
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Was this helpful? Yes
Apr 17,2015
Minithumbdown
By:
Apr 17,2015
1 people found
this helpful
very poor agent ! Super bad agent! They did not provide the service the agent should do ! They ask the tenant to buy a vacuum by themselves!...
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What agent could do to change your mind?
super bad agent
Was this helpful? Yes
By: Anon
Apr 17, 2015
View all comments (1)
This tickled me so I though I would comment. If a landlord brought a hoover he would have to pay every year for an electrician to PAT test it. So a £50 hoover would cost £50PA to maintain..........Personally I would say this agent were very good and protecting their clients interest. So to Paraphrase "very good agent ! Super good agent!....
Aug 27,2014
Minithumbdown
By:
Aug 27,2014
4 people found
this helpful
Absolutely shocking. I would avoid using this estate agent at all cost. They cannot seem to engage with the customer unless the subject is money. They will happily take your money and then you won't hear anything from them. Impossibly difficult to track down....
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Was this helpful? Yes
Aug 11,2014
Minithumbup
By:
Aug 11,2014
0 people found
this helpful
last week I called belvoir manchester to book in a viewing. i was coming from the north east for the day and have had problems in the past with agents cancelling on me. the gent i spoke too was so helpful and nice that i decided to come on here and leave a positive review for him. he discussed all my needs in depth, gave me lots of possible options and told me the flats that he didn't think was suitable. he emailed me promptly confirming my appointment and sent details of the properties i was bo...
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Was this helpful? Yes
Jun 24,2014
Minithumbdown
By:
Jun 24,2014
4 people found
this helpful
Never let from belvoir lettings. They are absolutely useless. You will never get what repairs you need fixed. They lie about everything and they are very very rude on the telephone. They really don't care about the welfare or customer rights. All round horrible bunch of people....
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What agent could do to change your mind?
Sadly nothing.
Was this helpful? Yes
Areas covered
  • M1
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 74% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 1 16 23 0 0 1 0 2 6
Harry Dhawliwal - upload your photo Harry Dhawliwal
2 reviews

About Harry No description set View full profile
Mary Donnelly - upload your photo Mary Donnelly
2 reviews

About Mary No description set View full profile
Kashif Asif - upload your photo Kashif Asif
3 reviews

About Kashif No description set View full profile
Michael Boardman - upload your photo Michael Boardman
2 reviews

About Michael No description set View full profile
Tabriz Taj - no image available Tabriz Taj
Senior Lettings Negotiator
6 reviews

About Tabriz No description set View full profile
Anthony Cauchie - upload your photo Anthony Cauchie
3 reviews

About Anthony No description set View full profile
Anthony Cauchie - upload your photo Anthony Cauchie
0 reviews

About Anthony No description set View full profile
Manish Patel - upload your photo Manish Patel
2 reviews

About Manish No description set View full profile
Anna O'Brien - no image available Anna O'Brien
Lettings Negotiator
2 reviews

About Anna No description set View full profile
Philip Allen - no image available Philip Allen
Lettings Negotiator
4 reviews

About Philip No description set View full profile

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Fees

No fees set.
Last updated at 1:43 PM 29/03/2016 by Mike Boardman

Complaints Procedure

No procedure set.
Last updated at 1:43 PM 29/03/2016 by Mike Boardman

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