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    Vicky Colleran
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    Dean McVay
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    Lori Williams
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    Matt Taylor
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    Paul Rice
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    Adam Rastall
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    Matthew Taylor
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    Hannah
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    Janet
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    Steve
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    Lucy wilson
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    Lucy Wilson
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    Rebecca Bush
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    Janet O
No description for branch.
Belvoir

20 Sir Thomas Street Liverpool
Merseyside
L1 6BW

01512311613
Website not available

Properties for sale
Properties for rent
Jul 04,2016
Minithumbup
Matt Taylor
By: 'DebT'
Jul 04,2016
0 people found
this helpful
The customer service we received from Matt was excellent. We had a few issues after moving in and Matt quickly and efficiently liaised with the landlord and ourselves to get them resolved whilst keeping us updated along the way. I would recommend Belvoir for anyone looking to rent....
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Jun 29,2016
Minithumbup
Lori Williams
By: 'Professional Sales'
Jun 29,2016
0 people found
this helpful
Lori handled a difficult sale, involving a complicated lease, with patience and professional support. Her open communicative style really helped the process move along to a successful conclusion....
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Jun 20,2016
Minithumbup
Matt Taylor
By: 'Liam'
Jun 20,2016
0 people found
this helpful
The staff at Belvoir were efficient & helpful throughout the entire process of renting my new property. Moreover, customer service seems to be important to them as they have also proven to be keen to address any issues with the property in a prompt manner....
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Jun 07,2016
Minithumbup
Lori Williams
By: 'Ian Jones'
Jun 07,2016
0 people found
this helpful
I was very happy with the service and personal approach from Vicky who I mostly dealt with - however other members of staff we had less contact with were equally as helpful. The approach was always very courteous, helpful and above all friendly at a time that can be quite pressured for the sellers of property. The reasonably speedy sale was also helpful. Thank you all....
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Comment on agent fees
Acceptable
Was this helpful? Yes
Jun 02,2016
Minithumbup
Vicky Colleran
Lori Williams
By: 'Kieran ellison beattie'
Jun 02,2016
0 people found
this helpful
We recently just bought a house through Belvoire and have to say that the service was brilliant. From the first time i rang up to arrange a viewing they where helpful and friendly. Whenever we rang up and asked for information or another viewing it was solved with no hassle and in a very quick time period. I rang other estate agents to arrange viewings and belvoire are by far the most helpful, friendly and accommodating, it never feels like they are trying to push anything on you and they...
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May 31,2016
Minithumbup
Matt Taylor
By: 'Steve'
May 31,2016
0 people found
this helpful
As a landlord I have used Belvoir for a few years now and the service is excellent. They are for me the best letting agent I have used in 18 years or letting property. Matt Taylor at the Liverpool branch has always delivered a quality service when repair issues have been needed....
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Comment on agent fees
Average rates
Was this helpful? Yes
May 20,2016
Minithumbup
Vicky Colleran
Lori Williams
By: 'Gavin D'
May 20,2016
0 people found
this helpful
We had a really tough time even getting to hear about properties with other agents, and found the process really frustrating, but Belvoir were great communicators and really made us feel they were treating us as individuals. communication was top notch and they handled our purchase very professionally. Highly recommended....
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Comment on agent fees
n/a (we were purchasers)
Was this helpful? Yes
May 19,2016
Minithumbup
Lori Williams
By: 'Sylvia'
May 19,2016
0 people found
this helpful
Lori did a wonderful job negotiating our sale. She was patient and thorough and helped us understand the details and guided us through the sale....
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Apr 29,2016
Minithumbup
Lori Williams
Vicky Colleran
By: 'Nikki'
Apr 29,2016
0 people found
this helpful
Both Vicky and Lori have been truly terrific, they have been efficient and effective, they have communicated at each stage of the sale process and have have gone the extra mile to ensure things have gone smoothly. I would highly recommend the whole team at Belvoir. Well done all :)...
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Apr 12,2016
Minithumbup
Vicky Colleran
By: 'Boris'
Apr 12,2016
0 people found
this helpful
I bought my first flat using Belvoir and I had a very good experience with them. It was all done professionally from viewing the flat for the first time to receiving the keys. I would definitely recommend them for buying a new home. I will probably use them for lettings as well....
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Mar 31,2016
Minithumbup
By: 'Bruce and Diane.'
Mar 31,2016
0 people found
this helpful
From our first dealings with Adam the service received was exceptional. Lori and Vicky kept us informed of viewings taking place and feedback afterwards. The sale went through smoothly again being informed through all of the stages. We would highly recommend Belvoir Central. 10 out of 10....
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Comment on agent fees
Fees were totally acceptable for the high standard of work involved.
Was this helpful? Yes
Nov 11,2015
Minithumbup
By: 'Milo'
Nov 11,2015
0 people found
this helpful
Magdalena's approach was professional from the begining, she understood how important was for us to find a property in the shortes possible time. Also she was very helpful to assist us through the whole process, and all the explanations about the terms and conditions and the property as well was very clear and easily understandable. At the end we are very happy with our choice :-)...
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Comment on agent fees
Agent fees are totally acceptable, reasonable and simple.
Was this helpful? Yes
Nov 07,2015
Minithumbup
By: 'Hannah Davies'
Nov 07,2015
0 people found
this helpful
Fantastic communication at all times and any queries raised would be actioned promptly and professionally. I would highly recommend them to any new landlords or existing ones....
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Nov 06,2015
Minithumbup
By: 'Jennifer ward'
Nov 06,2015
0 people found
this helpful
My issue was dealt with quickly and efficiently, all staff delivered a professional service, which I will recommend to others...
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Oct 31,2015
Minithumbup
By: 'Getamanin contractors'
Oct 31,2015
0 people found
this helpful
Done many jobs for belvoire always friendly and welcoming. Act in EverybodyS best interests and would recommend to anybody who has property to let....
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Oct 22,2015
Minithumbup
By: 'Ola'
Oct 22,2015
0 people found
this helpful
Janet and Magdalena were very helpful in arranging viewings for me and explaining in details information relating to the property. I am extremely please with the service I received....
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Sep 30,2015
Minithumbup
By: 'Phillipa'
Sep 30,2015
0 people found
this helpful
All the staff at belvoir where really helpful, friendly and really went out of they way to help us im anything we needed. I would highly recoment belvoir to anyone who wants to deal with a professional agent...
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Sep 30,2015
Minithumbup
By: 'Vicky& Chris'
Sep 30,2015
0 people found
this helpful
I have rented through Belvoir Liverpool Central for 13 Months, this is the first time I've rented privately and they made it very easy for me. All the staff are very pleasant in the office and I have regular dealings with Matt & Jan. The services they provide from a Tenant and Landlords view, are extremely professional. Whether your a landlord or a tenant I would highly recommend put your trust in Belvoir....
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Mar 25,2015
Minithumbup
By: 'Ross Wallace'
Mar 25,2015
0 people found
this helpful
Janet initially showed me the apartment. She was very polite and friendly,confidently showing me around the property. She answered any questions I had and agrees to take any she could not answer at the time and got back to me soon with the answer. We then dealt with Amanda at the office when completing the paperwork. She was friendly and accommodating,offering coffee and answered in great detail and with patience all questions we had about the forms....
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Was this helpful? Yes
Feb 27,2015
Minithumbup
By: 'Chris'
Feb 27,2015
0 people found
this helpful
After another agent failed to market my property in a reasonable time frame, I passed the property over to Belvoir who outstanded me by not only marketing the property within 24 hrs of instruction, but securing a tenancy within two viewings that took place a few days after the advert was place. Every staff member has been very helpful at this Branch and Amanda has even gone the extra mile and answered my email enquiries out of office hours. Keep up the good work....
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Comment on agent fees
Very reasonable fees
Was this helpful? Yes
Feb 26,2015
Minithumbup
By: 'Graham'
Feb 26,2015
0 people found
this helpful
Very quick reference process. No hassle had everything complete with in 5 days. Janet was extremely helpful and always was available when required, and responded to emails virtually instantly. A pleasure to deal with and I would highly recommend people to use Belvoir in the future....
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Feb 14,2015
Minithumbup
By: 'Philip Nicholson'
Feb 14,2015
0 people found
this helpful
I have been dealing with Belvoir Lettings for over 18 months now and they have made every part of being a landlord very easy. I work in the Far East alot of the time so im never local to deal with pressing issues with my property. Belvoirs team alway deal with any problems quickly and efficiently. I would highly recommend Belvoir Lettings to any prspective landlord. Five star service everytime....
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Feb 12,2015
Minithumbup
By: 'Lozzrv'
Feb 12,2015
0 people found
this helpful
Janet was extremely helpful during in our move. She emailed daily to update us on the status of our application. Although the process took longer than expected, she was always patient and friendly. I would definitely recommend belvoir and use them again....
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Feb 10,2015
Minithumbup
By: 'Gavin peel'
Feb 10,2015
0 people found
this helpful
I looked at several properties with belvoir, the service from Jan was great throughout, even if my own organisation wasn't! Very detailed with their paperwork, clear on the expectations and felt like if there is (or was) an issue I could reach someone very easy to solve it. Happily I would recommend them to anyone!...
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Comment on agent fees
1 slight downside, there is an admin fee you lose from your deposit if and when you decide to move out. This to me was a little sneaky as I only found this out when signing for my keys after being to get down the line to object to it. Felt like a stealth way to make commission in all honesty. Other than this, very clear and reasonable
Was this helpful? Yes
Feb 10,2015
Minithumbup
By: 'Chris'
Feb 10,2015
0 people found
this helpful
I can honestly say me and my partner are both delighted with not only our apartment but also the customer service and help we received from Belvoir's city centre branch. We spent several weeks going from viewing to viewing trying to find a place we both liked but had no joy. Unlike the other estate agents we came across, Janet from Belvoir enquired about our needs and what it was exactly we were looking for. After one unsuccessful viewing Janet recommended a place for us to view and consider wh...
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Was this helpful? Yes
Feb 10,2015
Minithumbup
By: 'AndrewBeech'
Feb 10,2015
0 people found
this helpful
Quick, easy and friendly. Everything was sorted out within a week for us to move into our new flat advertised by the agency....
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Feb 09,2015
Minithumbup
By: 'jemma1993'
Feb 09,2015
0 people found
this helpful
Brilliant service ! Couldnt fault at tall lots of communication really helpful , everything was made easy no fuss. highly recommend. Use again...
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Feb 09,2015
Minithumbup
By: 'David'
Feb 09,2015
0 people found
this helpful
Very good service, quick and speedy. Staff were friendly, helpful and knowledgeable. Fees were good as they are not with a lot of agents!...
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Jun 06,2014
Minithumbup
By: 'TC'
Jun 06,2014
0 people found
this helpful
I have felt generally happy with the service provided by Belvoir (41 Cable House). As it was my first time using a letting agent, I was a bit apprehensive as there are some horror stories out there! However, I was reassured and kept up to date with how things were proceeding, queries were answered promptly and politely and with a good knowledge of their area of expertise, so very quickly any worries were alleviated. A tenant was found quickly and so far it seems to be working well. I felt that...
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Apr 29,2014
Minithumbup
By: 'Good Agent'
Apr 29,2014
0 people found
this helpful
Agent was prompt and efficient in finding new tenant. Good telephone and Email communications from initial instruction to completion of Tenancy. Provided support in arranging necessary apartment repairs and maintenance. Genuinely impressed by level of service....
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Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £75,000
  • Max: £2,550,000

Letting
  • Min: £0
  • Max: £180,000

ARLA NALS DPS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
54 1 47 1 12 0 9 0 10 1
Vicky Colleran - upload your photo Vicky Colleran
26 reviews

About Vicky No description set View full profile
Dean McVay - no image available Dean McVay
Property Management
19 reviews

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Lori Williams - no image available Lori Williams
Sales Neg
9 reviews

About Lori No description set View full profile
Matt Taylor - no image available Matt Taylor
Property Management
9 reviews

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Paul Rice - no image available Paul Rice
Letting Manager
5 reviews

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Adam Rastall - no image available Adam Rastall
Sales Manager
6 reviews

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Matthew Taylor - upload your photo Matthew Taylor
3 reviews

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Hannah  - upload your photo Hannah
3 reviews

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Janet  - upload your photo Janet
3 reviews

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Steve  - upload your photo Steve
1 reviews

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Lucy wilson - no image available Lucy wilson
Sales Negotiator
2 reviews

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Lucy Wilson - upload your photo Lucy Wilson
3 reviews

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Rebecca Bush - upload your photo Rebecca Bush
1 reviews

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Janet O - upload your photo Janet O
2 reviews

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Fees

No fees set.
Last updated at 11:42 AM 14/04/2016 by vicky colleran

Complaints Procedure

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Last updated at 11:42 AM 14/04/2016 by vicky colleran

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