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    Vicky Colleran
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    Dean McVay
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    Lori Williams
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    Matt Taylor
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    Paul Rice
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    Adam Rastall
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    Matthew Taylor
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    Hannah
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    Janet
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    Lucy Wilson
No description for branch.
Belvoir

20 Sir Thomas Street Liverpool
Merseyside
L1 6BW

01512311613
Oct 22,2015
Minithumbup
By: 'Ola'
Oct 22,2015
0 people found
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Janet and Magdalena were very helpful in arranging viewings for me and explaining in details information relating to the property. I am extremely please with the service I received....
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Sep 30,2015
Minithumbup
By: 'Phillipa'
Sep 30,2015
0 people found
this helpful
All the staff at belvoir where really helpful, friendly and really went out of they way to help us im anything we needed. I would highly recoment belvoir to anyone who wants to deal with a professional agent...
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Sep 30,2015
Minithumbup
By: 'Vicky& Chris'
Sep 30,2015
0 people found
this helpful
I have rented through Belvoir Liverpool Central for 13 Months, this is the first time I've rented privately and they made it very easy for me. All the staff are very pleasant in the office and I have regular dealings with Matt & Jan. The services they provide from a Tenant and Landlords view, are extremely professional. Whether your a landlord or a tenant I would highly recommend put your trust in Belvoir....
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Mar 25,2015
Minithumbup
By: 'Ross Wallace'
Mar 25,2015
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Janet initially showed me the apartment. She was very polite and friendly,confidently showing me around the property. She answered any questions I had and agrees to take any she could not answer at the time and got back to me soon with the answer. We then dealt with Amanda at the office when completing the paperwork. She was friendly and accommodating,offering coffee and answered in great detail and with patience all questions we had about the forms....
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Feb 27,2015
Minithumbup
By: 'Chris'
Feb 27,2015
0 people found
this helpful
After another agent failed to market my property in a reasonable time frame, I passed the property over to Belvoir who outstanded me by not only marketing the property within 24 hrs of instruction, but securing a tenancy within two viewings that took place a few days after the advert was place. Every staff member has been very helpful at this Branch and Amanda has even gone the extra mile and answered my email enquiries out of office hours. Keep up the good work....
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Comment on agent fees
Very reasonable fees
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Feb 26,2015
Minithumbup
By: 'Graham'
Feb 26,2015
0 people found
this helpful
Very quick reference process. No hassle had everything complete with in 5 days. Janet was extremely helpful and always was available when required, and responded to emails virtually instantly. A pleasure to deal with and I would highly recommend people to use Belvoir in the future....
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Feb 14,2015
Minithumbup
By: 'Philip Nicholson'
Feb 14,2015
0 people found
this helpful
I have been dealing with Belvoir Lettings for over 18 months now and they have made every part of being a landlord very easy. I work in the Far East alot of the time so im never local to deal with pressing issues with my property. Belvoirs team alway deal with any problems quickly and efficiently. I would highly recommend Belvoir Lettings to any prspective landlord. Five star service everytime....
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Feb 12,2015
Minithumbup
By: 'Lozzrv'
Feb 12,2015
0 people found
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Janet was extremely helpful during in our move. She emailed daily to update us on the status of our application. Although the process took longer than expected, she was always patient and friendly. I would definitely recommend belvoir and use them again....
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Feb 10,2015
Minithumbup
By: 'Gavin peel'
Feb 10,2015
0 people found
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I looked at several properties with belvoir, the service from Jan was great throughout, even if my own organisation wasn't! Very detailed with their paperwork, clear on the expectations and felt like if there is (or was) an issue I could reach someone very easy to solve it. Happily I would recommend them to anyone!...
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Comment on agent fees
1 slight downside, there is an admin fee you lose from your deposit if and when you decide to move out. This to me was a little sneaky as I only found this out when signing for my keys after being to get down the line to object to it. Felt like a stealth way to make commission in all honesty. Other than this, very clear and reasonable
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Feb 10,2015
Minithumbup
By: 'Chris'
Feb 10,2015
0 people found
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I can honestly say me and my partner are both delighted with not only our apartment but also the customer service and help we received from Belvoir's city centre branch. We spent several weeks going from viewing to viewing trying to find a place we both liked but had no joy. Unlike the other estate agents we came across, Janet from Belvoir enquired about our needs and what it was exactly we were looking for. After one unsuccessful viewing Janet recommended a place for us to view and consider wh...
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Feb 10,2015
Minithumbup
By: 'AndrewBeech'
Feb 10,2015
0 people found
this helpful
Quick, easy and friendly. Everything was sorted out within a week for us to move into our new flat advertised by the agency....
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Feb 09,2015
Minithumbup
By: 'jemma1993'
Feb 09,2015
0 people found
this helpful
Brilliant service ! Couldnt fault at tall lots of communication really helpful , everything was made easy no fuss. highly recommend. Use again...
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Feb 09,2015
Minithumbup
By: 'David'
Feb 09,2015
0 people found
this helpful
Very good service, quick and speedy. Staff were friendly, helpful and knowledgeable. Fees were good as they are not with a lot of agents!...
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Jun 06,2014
Minithumbup
By: 'TC'
Jun 06,2014
0 people found
this helpful
I have felt generally happy with the service provided by Belvoir (41 Cable House). As it was my first time using a letting agent, I was a bit apprehensive as there are some horror stories out there! However, I was reassured and kept up to date with how things were proceeding, queries were answered promptly and politely and with a good knowledge of their area of expertise, so very quickly any worries were alleviated. A tenant was found quickly and so far it seems to be working well. I felt that...
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Apr 29,2014
Minithumbup
By: 'Good Agent'
Apr 29,2014
0 people found
this helpful
Agent was prompt and efficient in finding new tenant. Good telephone and Email communications from initial instruction to completion of Tenancy. Provided support in arranging necessary apartment repairs and maintenance. Genuinely impressed by level of service....
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Apr 10,2014
Minithumbup
By: 'Diane Nicklin'
Apr 10,2014
0 people found
this helpful
This is the first I have experienced being a Landlord and was introduced to Belvoir Lettings by Countryside Properties. Nicola was fantastic and efficient and answered any queries that I had, which enabled me to proceed with the letting with confidence. The apartment was rented out within the week of completion and I received my first months rent very quickly. Since then I have spoken with Vicky who has sorted out the Council Tax and energy bill the same day and copied me into the email that she...
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Feb 20,2014
Minithumbup
By: 'Segar Chandramohan'
Feb 20,2014
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Nicola was fantastic from the start. She came to view the property with me before I purchased it, gave me good advice on which unit to choose, how best to furnish and the realistic rent expectation. Once I bought the unit, she helped me to find the furnishing company who was avery good value for money. She handled everything for me very efficiently and was not pushy as to which supplier I used. Nicola always replied to my emails promptly and cleared all my questions and doubts. She found me ...
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Jan 19,2014
Minithumbup
By: 'Rukhsana'
Jan 19,2014
0 people found
this helpful
My property had been empty for over two years and I had tried a number of avenues to advertise it. Belvoir advised me of what works I would need to carry out as a minimum to get it let, and then helped by organising most of the works for me. The cost was minimal compared to what I thought I would need to spend, as they advised what was necessary and what wasn\'t. They clearly knew the market for that sort of property, and I think they saved me a bit of money. They were marketing the property ...
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Dec 20,2013
Minithumbup
By: 'Arnau'
Dec 20,2013
0 people found
this helpful
Everyone on the office were very attentive and helped us from start to finish with all the problems. They facilitated and streamlined procedures, was a great help because we needed a flat urgently, I thank you and congratulations for the work, I recommend this agency without hesitation....
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Dec 18,2013
Minithumbup
Vicky Colleran
By: 'Liz Hambley'
Dec 18,2013
0 people found
this helpful
Belvoir manage both properties for my boss, we our Bahrain based company, i have dealt with may agents in London who i constantly have had to chase and recieve hardly any feed back about the properties! This is not the case with the staff i have dealt with in Belvoir i am informed of all maintenance issues, payment statements, new tenants along with credit checks and the general condition of the apartments. all of this makes you feel your properties are being well managed. I would recommend Bel...
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Dec 08,2013
Minithumbup
By: 'Ben'
Dec 08,2013
0 people found
this helpful
Our experience was quick and easy. The staff were very professional and helped us through everything smoothly. The only problem was that there wasn\'t much notice about the moving in date....
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Dec 07,2013
Minithumbup
By: 'MALCOLM HARRIS'
Dec 07,2013
0 people found
this helpful
After using Belvoir since they first opened on two of my properties, I have found the quality of customer service, to be of the highest standard...
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Dec 06,2013
Minithumbup
By: 'Mr Jacobs'
Dec 06,2013
0 people found
this helpful
The staff at Belvoir Liverpool Central made renting my first property out a smooth easy process, I couldn\'t fault their services. I Highly recommend using them as a Letting Agent....
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Dec 05,2013
Minithumbup
By: 'izwan'
Dec 05,2013
0 people found
this helpful
The information provided very clear and the agent really helpful in terms of answering all our questions. Besides, when we need any helps, she responded quickly....
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Nov 27,2013
Minithumbup
Paul Rice
By: 'Neil Watters'
Nov 27,2013
0 people found
this helpful
All of the Belvoir team at Liverpool Central ; Paul, Lauren, Vicky and Nicola have been exceptional during my move, all members of the team showed high levels of professionalism and customer service. I have had dealings with all the staff and cannot fault the team. Nicola in particular has been a crucial person during my move and has given me daily updates on any developments or concerns. Nicola showed signs of using her own initiative by resolving problems using a methodical calm approach....
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Nov 27,2013
Minithumbup
Vicky Colleran
By: 'Maddie'
Nov 27,2013
0 people found
this helpful
I used Belvoir as I was relocating back to Liverpool. It was a stressful time to move as before most of my viewings my appointments were being cancelled as they were being let out so quickly - I was living 200 miles away so this was not great for me! Belvoir were the only agent who actually listened to my needs and offered flats that would be suitable based on this frustration. Also I had registered via Right Move with a number of agents and Belvoir were the only ones who ever called me to let m...
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Oct 24,2013
Minithumbup
Vicky Colleran
By: 'Simtec'
Oct 24,2013
0 people found
this helpful
Both Nicola and Vicky were extremely helpful throughout the full process of getting our first investment property let out. in fact we had a tenant waiting for us to complete on the property so they could move in straight away. Emails were all replied to straight away and any information we required was sent to us without delay. We would recommend this branch of Belvoir to any other investors in the area....
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Oct 24,2013
Minithumbup
Vicky Colleran
By: 'Barry Conlin'
Oct 24,2013
0 people found
this helpful
All staf were helpful whenever I contacted the office. I dealt with Nicola most of the time and Vicky often. I have lived in several city centre flats dealing with estate agents who didn\'t provide the professional service I get with Belvoir. I found Nic & Vic easy to talk too and helpful always . So thanks Belvoir...
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Oct 11,2013
Minithumbup
Paul Rice
By: 'Paul Dommett'
Oct 11,2013
0 people found
this helpful
We had a problem with out existing tenant and unpaid arrears, after some sound advice from Paul Rice we were able to end the tenancy and arrange to collect our outstanding rent. I met Nicola at the property who again gave me some sound advice and was very professional in turning the property round, and actually had viewings whilst I was there. The property was let very quickly and we have had prompt payments of rents collected to date....
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Sep 25,2013
Minithumbup
By: 'Ian McPoland'
Sep 25,2013
0 people found
this helpful
From first contact everything was done professionally all the problems I had with the property were dealt with very quickly and a tennant was also found very quickly I only wish I had used Belvoir sooner thanks for everything you have done so far....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £79,500
  • Max: £2,550,000

Letting
  • Min: £0
  • Max: £180,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
50 1 40 1 10 0 10 0 8 0
Vicky Colleran - upload your photo Vicky Colleran
25 reviews

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Dean McVay - no image available Dean McVay
Property Management
11 reviews

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Lori Williams - no image available Lori Williams
Sales Neg
9 reviews

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Matt Taylor - no image available Matt Taylor
Property Management
8 reviews

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Paul Rice - no image available Paul Rice
Letting Manager
5 reviews

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Adam Rastall - no image available Adam Rastall
Sales Manager
6 reviews

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Matthew Taylor - upload your photo Matthew Taylor
3 reviews

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Hannah  - upload your photo Hannah
3 reviews

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Janet  - upload your photo Janet
2 reviews

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Steve  - upload your photo Steve
1 reviews

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Lucy  Wilson - upload your photo Lucy Wilson
0 reviews

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Lucy Wilson - upload your photo Lucy Wilson
1 reviews

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Last updated at 11:42 AM 14/04/2016 by vicky colleran

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Last updated at 11:42 AM 14/04/2016 by vicky colleran

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