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    Vicky Colleran
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    Dean McVay
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    Lori Williams
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    Matt Taylor
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    Paul Rice
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    Adam Rastall
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    Matthew Taylor
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    Hannah
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    Janet
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    Lucy Wilson
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    Lucy Wilson
No description for branch.
Belvoir

20 Sir Thomas Street Liverpool
Merseyside
L1 6BW

01512311613
Oct 26,2016
Minithumbup
By: 'JBP'
Oct 26,2016
0 people found
this helpful
Fantastic service everytime. I have been with a lot of Lettings companies in Liverpool and Belvoir beats them all hands down. Very professional company with very professional staff....
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Was this helpful? Yes
Oct 26,2016
Minithumbup
Matt Taylor
Dean McVay
By: 'Ruth Morris'
Oct 26,2016
0 people found
this helpful
Belvoir always go the extra mile and they are excellent at communication. Things always get organised quickly so that my business runs efficiently and there are minimum voids between tenancies. My tenants are really looked after. Couldn't manage without them!...
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Comment on agent fees
reasonable
Was this helpful? Yes
Oct 23,2016
Minithumbup
Hannah
Adam Rastall
By: 'JC'
Oct 23,2016
0 people found
this helpful
I am really happy with the service I have recieved so far from Belvoir. I am currently selling a property which was previously listed with another agent. I couldn't fault the communication from Hannah. The staff at Belvoir are really knowledgable and professional....
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Comment on agent fees
I think the fees represent the work that is put in by the agency.
Was this helpful? Yes
Oct 21,2016
Minithumbup
Matthew Taylor
Paul Rice
By: 'L A McCarty'
Oct 21,2016
0 people found
this helpful
Always Expert advice and customer service from both Paul and Matt a pleasure to do business with and long may it continue ....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 21,2016
Minithumbup
By: 'JAC'
Oct 21,2016
0 people found
this helpful
I have been very pleased with the service I have received from Belvoir lettings. I live abroad, so it's great to have the peace of mind of knowing that they are managing things well on my behalf. They are quick and efficient in dealing with any issues and have been very good at communicating with me....
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Comment on agent fees
I think the fees are reasonable.
Was this helpful? Yes
Oct 21,2016
Minithumbup
Matthew Taylor
By: 'Laura D'
Oct 21,2016
0 people found
this helpful
From the day I walked into the Belvoir office Matt was a gentleman, with excellent customer service skills. He was so co-operative in helping my boyfriend and I find an apartment that was suitable for us. With moving from Ireland, it wasn't easy to organise everything from over the water - but Matt made it extremely stress free. Anything we needed help with regarding our apartment; which we now call home, Matt was there to help in any way possible....
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Was this helpful? Yes
Oct 20,2016
Minithumbup
Matt Taylor
By: 'Paula'
Oct 20,2016
0 people found
this helpful
Mathew is one of the nicest guys and a great letting agent, I've rented off a couple of supposedly the top real estate agents in Liverpool! and none are a patch on the service I receive as a tenant with Belvior , I can't imagine renting off anyone else now . All problems sorted so quickly with professional plumbers, electricians etc. and the locksmith was here in 30mins when my neighbour was locked out .. 5* A+ very happy with Belvior...
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Comment on agent fees
great
Was this helpful? Yes
Oct 20,2016
Minithumbup
Matthew Taylor
By: 'Pat'
Oct 20,2016
0 people found
this helpful
Great doing business with you, no problems and would definitely recommend using Belvoir, and hope to work with you again soon....
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Comment on agent fees
good
Was this helpful? Yes
Oct 20,2016
Minithumbup
By: 'Julian Sampson'
Oct 20,2016
0 people found
this helpful
The team at Belvoir manage 2 properties for me and I am delighted with the service. All tenant enquiries are quickly dealt with and referred to me if necessary. Whenever work is needed it is done efficiently and quickly which keeps the tenants happy which in turn makes my life as a landlord very simple. Thanks...
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Comment on agent fees
Fees are very competitive in the marketplace
Was this helpful? Yes
Oct 13,2016
Minithumbup
Dean McVay
By: 'Katerina'
Oct 13,2016
0 people found
this helpful
Dean is very helpful and professional, he is flexible in arranging appointments and very good in communication. I would definitely recommend him....
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Was this helpful? Yes
Sep 22,2016
Minithumbup
Dean McVay
By: 'Ahmed'
Sep 22,2016
1 people found
this helpful
Dean is very helpful and supportive, he always replies promptly. Flexible in arranging appointments and does his best to solve any problems....
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Comment on agent fees
good
Was this helpful? Yes
Aug 18,2016
Minithumbup
Lori Williams
By: 'Belal'
Aug 18,2016
1 people found
this helpful
Lori was my case manager buying a flat in Liverpool Centre. The whole experience was great! Lori was very professional and prompt and she has answered all my many questions promptly. I couldn't be happier dealing with her and would definitely be doing business with this agency and agent again If you want a stress free move and supportive agent then I would highly recommend Lori Thank you for all your help and all the best!...
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Comment on agent fees
was buying a flat, so fees was not applied
Was this helpful? Yes
Aug 17,2016
Minithumbup
Lori Williams
By: 'Antonia Navarro'
Aug 17,2016
0 people found
this helpful
Lori has been outstanding from the beginning of our sale to the very end. She has been efficient and proactive, eager to make what can be quite a stressful time, as straight forward as possible. I must also add that even prospective buyers commented on her professionalism. Belvoir is certainly an agent that I would highly recommend....
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Comment on agent fees
The amount of phone calls and emails between the buyer, solicitors and myself and totally efficiency makes the fee very reasonable.
Was this helpful? Yes
Jul 15,2016
Minithumbup
Matt Taylor
Adam Rastall
By: 'Emma'
Jul 15,2016
0 people found
this helpful
I reported a problem which was very distressing for me about antisocial behaviour from a bunch of youths in my building. I sent my concerns, incorrectly, to Adam who promptly replied sympathising with my situation and immediately sent this on to Matthew to look into. Matthew kept in touch with my daily informing me of all action being taken and progress being made. He made me feel like my issue was of importance and took immediate action to help me. Within days the situation improved and with...
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Was this helpful? Yes
Jul 08,2016
Minithumbup
Dean McVay
By: 'Neelam'
Jul 08,2016
0 people found
this helpful
Dean - has been a real asset to Belvoir. His response to keep me in the loop, his service standards, his ability to resolve tenant issues, his tenacity to detail has been very impressive. He is reliable and trusted to resolve anything whilst maintaining full disclosure of the process. He is the best I have worked with, and highly recommend him. I hope he continues his hard work and efforts as he is a keeper....
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Comment on agent fees
The fees could be lower after so many years of being with them, reduce fee for loyalty would be a nice option for them to consider.
Was this helpful? Yes
Jul 04,2016
Minithumbup
Matt Taylor
By: 'DebT'
Jul 04,2016
0 people found
this helpful
The customer service we received from Matt was excellent. We had a few issues after moving in and Matt quickly and efficiently liaised with the landlord and ourselves to get them resolved whilst keeping us updated along the way. I would recommend Belvoir for anyone looking to rent....
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Was this helpful? Yes
Jun 29,2016
Minithumbup
Lori Williams
By: 'Professional Sales'
Jun 29,2016
0 people found
this helpful
Lori handled a difficult sale, involving a complicated lease, with patience and professional support. Her open communicative style really helped the process move along to a successful conclusion....
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Was this helpful? Yes
Jun 20,2016
Minithumbup
Matt Taylor
By: 'Liam'
Jun 20,2016
0 people found
this helpful
The staff at Belvoir were efficient & helpful throughout the entire process of renting my new property. Moreover, customer service seems to be important to them as they have also proven to be keen to address any issues with the property in a prompt manner....
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Was this helpful? Yes
Jun 07,2016
Minithumbup
Lori Williams
By: 'Ian Jones'
Jun 07,2016
0 people found
this helpful
I was very happy with the service and personal approach from Vicky who I mostly dealt with - however other members of staff we had less contact with were equally as helpful. The approach was always very courteous, helpful and above all friendly at a time that can be quite pressured for the sellers of property. The reasonably speedy sale was also helpful. Thank you all....
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Comment on agent fees
Acceptable
Was this helpful? Yes
Jun 02,2016
Minithumbup
Vicky Colleran
Lori Williams
By: 'Kieran ellison beattie'
Jun 02,2016
0 people found
this helpful
We recently just bought a house through Belvoire and have to say that the service was brilliant. From the first time i rang up to arrange a viewing they where helpful and friendly. Whenever we rang up and asked for information or another viewing it was solved with no hassle and in a very quick time period. I rang other estate agents to arrange viewings and belvoire are by far the most helpful, friendly and accommodating, it never feels like they are trying to push anything on you and they...
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Was this helpful? Yes
May 31,2016
Minithumbup
Matt Taylor
By: 'Steve'
May 31,2016
0 people found
this helpful
As a landlord I have used Belvoir for a few years now and the service is excellent. They are for me the best letting agent I have used in 18 years or letting property. Matt Taylor at the Liverpool branch has always delivered a quality service when repair issues have been needed....
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Comment on agent fees
Average rates
Was this helpful? Yes
May 20,2016
Minithumbup
Vicky Colleran
Lori Williams
By: 'Gavin D'
May 20,2016
0 people found
this helpful
We had a really tough time even getting to hear about properties with other agents, and found the process really frustrating, but Belvoir were great communicators and really made us feel they were treating us as individuals. communication was top notch and they handled our purchase very professionally. Highly recommended....
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Comment on agent fees
n/a (we were purchasers)
Was this helpful? Yes
May 19,2016
Minithumbup
Lori Williams
By: 'Sylvia'
May 19,2016
0 people found
this helpful
Lori did a wonderful job negotiating our sale. She was patient and thorough and helped us understand the details and guided us through the sale....
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Was this helpful? Yes
Apr 29,2016
Minithumbup
Lori Williams
Vicky Colleran
By: 'Nikki'
Apr 29,2016
0 people found
this helpful
Both Vicky and Lori have been truly terrific, they have been efficient and effective, they have communicated at each stage of the sale process and have have gone the extra mile to ensure things have gone smoothly. I would highly recommend the whole team at Belvoir. Well done all :)...
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Was this helpful? Yes
Apr 12,2016
Minithumbup
Vicky Colleran
By: 'Boris'
Apr 12,2016
0 people found
this helpful
I bought my first flat using Belvoir and I had a very good experience with them. It was all done professionally from viewing the flat for the first time to receiving the keys. I would definitely recommend them for buying a new home. I will probably use them for lettings as well....
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Was this helpful? Yes
Mar 31,2016
Minithumbup
By: 'Bruce and Diane.'
Mar 31,2016
0 people found
this helpful
From our first dealings with Adam the service received was exceptional. Lori and Vicky kept us informed of viewings taking place and feedback afterwards. The sale went through smoothly again being informed through all of the stages. We would highly recommend Belvoir Central. 10 out of 10....
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Comment on agent fees
Fees were totally acceptable for the high standard of work involved.
Was this helpful? Yes
Nov 11,2015
Minithumbup
By: 'Milo'
Nov 11,2015
0 people found
this helpful
Magdalena's approach was professional from the begining, she understood how important was for us to find a property in the shortes possible time. Also she was very helpful to assist us through the whole process, and all the explanations about the terms and conditions and the property as well was very clear and easily understandable. At the end we are very happy with our choice :-)...
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Comment on agent fees
Agent fees are totally acceptable, reasonable and simple.
Was this helpful? Yes
Nov 07,2015
Minithumbup
By: 'Hannah Davies'
Nov 07,2015
0 people found
this helpful
Fantastic communication at all times and any queries raised would be actioned promptly and professionally. I would highly recommend them to any new landlords or existing ones....
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Was this helpful? Yes
Nov 06,2015
Minithumbup
By: 'Jennifer ward'
Nov 06,2015
0 people found
this helpful
My issue was dealt with quickly and efficiently, all staff delivered a professional service, which I will recommend to others...
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Was this helpful? Yes
Oct 31,2015
Minithumbup
By: 'Getamanin contractors'
Oct 31,2015
0 people found
this helpful
Done many jobs for belvoire always friendly and welcoming. Act in EverybodyS best interests and would recommend to anybody who has property to let....
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £79,500
  • Max: £2,550,000

Letting
  • Min: £0
  • Max: £180,000

ARLA NALS DPS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
50 1 40 1 10 0 10 0 8 0
Vicky Colleran - upload your photo Vicky Colleran
25 reviews

About Vicky No description set View full profile
Dean McVay - no image available Dean McVay
Property Management
11 reviews

About Dean No description set View full profile
Lori Williams - no image available Lori Williams
Sales Neg
9 reviews

About Lori No description set View full profile
Matt Taylor - no image available Matt Taylor
Property Management
8 reviews

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Paul Rice - no image available Paul Rice
Letting Manager
5 reviews

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Adam Rastall - no image available Adam Rastall
Sales Manager
6 reviews

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Matthew Taylor - upload your photo Matthew Taylor
3 reviews

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Hannah  - upload your photo Hannah
3 reviews

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Janet  - upload your photo Janet
2 reviews

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Steve  - upload your photo Steve
1 reviews

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Lucy  Wilson - upload your photo Lucy Wilson
0 reviews

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Lucy Wilson - upload your photo Lucy Wilson
1 reviews

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Fees

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Last updated at 11:42 AM 14/04/2016 by vicky colleran

Complaints Procedure

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Last updated at 11:42 AM 14/04/2016 by vicky colleran

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