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    Venita Laxman
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Belvoir

105 Queens Road Clarendon Park Leicester
Leicestershire
LE2 1TT

0116 274 5523

Dec 01,2016
Minithumbup
By:
Dec 01,2016
0 people found
this helpful
Highly recommended, very friendly, supportive and proactive agent. I was very impressed with the service I received. Venita dealt with it very professionally....
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Nov 25,2016
Minithumbup
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Nov 25,2016
1 people found
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Highly recommended, very friendly, supportive and proactive agent. I was very impressed with the service I received. Venita dealt with it very professionally....
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May 01,2016
Minithumbdown
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May 01,2016
0 people found
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I had a viewing with Belvoir and confirmed by telephone that very morning, an hour before I made the one hour journey into Leicester just to view the property. I waiting for half an hour in the snow before calling the office to find out where the estate agent was. The girl informed me he was just on his way - the office is only around the corner, he clearly hadn't left his desk until I called. When he arrived, without apology, I was told the property I came to view had already been let (why coul...
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Apr 20,2015
Minithumbdown
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Apr 20,2015
3 people found
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Terrible doesn't even begin to cover these people. They have taken every step to ensure they squeeze every penny out of me. Where to start.. On arrival at the property I discovered it hadn't been cleaned the skirting boards were filthy, and the walls smudged from finger prints. I went round and did an inventory to discover not only was it unclean but the window in the front room was broken. I reported the filth and various broken parts of the flat but 6 months later nothing has been d...
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What agent could do to change your mind?
The fees are outlandish and unacceptable, after speaking with other agents they have all given me the same feedbaCk.
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Dec 16,2014
Minithumbdown
By:
Dec 16,2014
4 people found
this helpful
After viewing I asked what do I need to do to secure the property.. They replied pay a deposit! a week later I inquired as to how it was progressing when I was told i did not get it, someone else did... Over 3 weeks later I am still waiting for my deposit to be returned after numerous calls to the site and to head office...
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What agent could do to change your mind?
Why take a guarantee deposits when the agent is not in a position to authorise who gets the property?
Comment on agent fees
Normally you do not pay fees until you have been accepted....
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Mar 18,2014
Minithumbup
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Mar 18,2014
1 people found
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Having rented twice through Belvoir Lettings, both experiences were excellent and trouble free. I found them to be very helpful and informative when asking for advice. I would strongly recommend them....
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Dec 12,2013
Minithumbdown
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Dec 12,2013
1 people found
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I am mostly the last person to write a review. But seeing the horrific ghastly attitude of their employees and leech-like or pest-like work ethic. I would urge you to stay away from them if you are looking for a student accomodation or any other. They would do anything to make sure they get their hands on your deposit. You will be better off dealing with other agencies on Queens Road. They will show you the house on your first visit. Do not Do not Do not do business with them. All the other revi...
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Sep 25,2013
Minithumbdown
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Sep 25,2013
2 people found
this helpful
Terrible is not the word. Very unhelpful staff to the point of being rude 9 out of 10 times. DId not know the property. Could not provide keys to flat gardens. Wasn\'t aware there was a garden.....unbelievable. Very reluctant to help. Virtually useless...Never again Belvoir lettings No stars at all Can\'t wait to stop dealing with these guys...
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What agent could do to change your mind?
Help for a start. politeness for another. Too many to point out
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Sep 04,2013
Minithumbdown
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Sep 04,2013
1 people found
this helpful
Absolutely awful, avoid this agency like the plague. Firstly, as a student tenant, the staff at Belvoir thought that it was appropriate to talk down to myself and my housemates. For example, as lead tenant, I failed to receive an email containing a form which needed to be completed. After being challenged as to why I had not filled out this form, I was told repeatedly by an extremely abrasive woman that I had received the email. So much for customer service. Secondly, after moving out, Bel...
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May 08,2012
Minithumbup
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May 08,2012
3 people found
this helpful
As a first time landlord and having some reservations about letting out my former family home I can say I have been delighted with Belvoir Lettings and their service. Right from the tenant selected, the clarity of documentation supplied and promptness of rental income received, I can only compliment to date my dealings with Belvoir. I have always advocated the true test of a service is when something goes wrong but to date thankfully I have not had any issues to test this theory. I would gladly ...
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Aug 24,2011
Minithumbdown
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Aug 24,2011
2 people found
this helpful
The primary issue I had with Belvoir lettings was that the price charged for the property was extortionate in comparison for the property, however, this price was agreed upon by ourselves and the people at the lettings office, so I shall not write any more on this Such a price would be acceptable if we were provided with good service with regards to maintenace issues etc. We were not. On moving in myself and my housemates found the house in a terrible state of repair. The Shower was not attac...
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What agent could do to change your mind?
Fire the man in charge of maintenance he is rude and unhelpful
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Venita Laxman - upload your photo Venita Laxman
2 reviews

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