• Sue Warburton
    Sue Warburton
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    John Warburton
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    Nicole Bentley
  • Amy Cunningham
    Amy Cunningham
Welcome To Belvoir, Leamington Spa! We are a family-owned business and I feel the review we have received below from one of our landlords says it all! 5.0 /5 Nov 19, 2015 I have used Belvoir for a number of years now and have always been delighted with their service. There is a real old-fashioned attention to personal customer service and an efficiency and attention to detail which is much appreciated as a property owner busy with other things. Please never change! Please do not becom Read full description...e big and impersonal as other letting agents have! Services Lettings (as a Landlord) Staff Member No staff selected. Postcode CV34 Experience Would you use the agent again? Yes
Belvoir

22-23 Denby Buildings,Regent Grove Leamington Spa
Warwickshire
CV32 4NY

01926 422251
Aug 16,2017
Minithumbup
Amy Cunningham
John Warburton
By: 'John Main'
Aug 16,2017
1 people found
this helpful
We used Belvoir for renting out our property for nearly 20 years and John Warburton and his team provided us with excellent service throughout that period, any problems were sorted out quickly and professionally. When we decided to sell, Belvoir were the obvious choice. Amy Cunningham could not have been more helpful, keeping us up to date throughout the process. Would highly recommend the company fir both sales and letting....
read full review
Was this helpful? Yes
May 29,2017
Minithumbup
Amy Cunningham
By: 'Steve D'
May 29,2017
1 people found
this helpful
Recently bought a house through Belvoir. Amy was excellent from the start, very friendly and helpful and guided us through the process which was very much needed as first time buyers,and even though we felt totally clueless we always felt as though Amy had our best interests at heart even though we were the buyers!...
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Was this helpful? Yes
May 02,2017
Minithumbup
Amy Cunningham
By: 'Steve A'
May 02,2017
0 people found
this helpful
I recently bought a property through Belvoir. Amy their Sales Manager was absolutely brilliant. No sales waffle as I have had from some other agencies in the past. She kept me in touch throughout the whole process and even went the extra mile and recommended a good solicitor to use as I did not have one. I would highly recommend them!...
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Was this helpful? Yes
Mar 17,2017
Minithumbup
Amy Cunningham
By: 'Lillington seller'
Mar 17,2017
0 people found
this helpful
Amy smoothed the process when my elderly mother sold her house to move into a retirement complex. She explained everything in detail and always kept me up to date to make sure my mother understood what was going on. I would recommend them....
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Comment on agent fees
Average.
Was this helpful? Yes
Feb 03,2017
Minithumbup
Amy Cunningham
By: 'Emma'
Feb 03,2017
0 people found
this helpful
I have just purchased a flat through Amy Cunningham at Belvoir. Amy was very helpful and responsive throughout the process. She was especially good at chasing the seller's solicitors and my solicitor also sung her praises. Amy has been a pleasure to work with - I would be happy for her to represent me next time I sell a property, and would recommend her without hesitation. Thank you!...
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 01,2017
Minithumbup
Sue Warburton
John Warburton
By: 'Spiros Bozikis'
Feb 01,2017
0 people found
this helpful
Belvoir Sales & Lettings are an excellent letting agency and above all trustworthy. The house I recently rent is in fabulous condition and they made sure everything is working. They guided me throughout the whole process and they provided me with everything I needed. The staff is very very kind and helpful; they swiftly reply to all my emails and phone-calls and I could count on their assistance. I fully recommend Belvoir. In the future if I need to move house or one I would definitely use...
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Comment on agent fees
The agent's fees were very good!
Was this helpful? Yes
Jan 25,2017
Minithumbup
John Warburton
Sue Warburton
By: 'Dave.Hanson'
Jan 25,2017
0 people found
this helpful
Extremely professional and excellent customer service. From the 1st phone call to handing property back. Strongly advised anybody near by use belvoir. 10/10 from....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 23,2017
Minithumbup
Sue Warburton
By: 'Graeme'
Jan 23,2017
0 people found
this helpful
A warm, friendly service. Responded quickly and efficiently to all our queries. Managed and undertook repairs without fuss. Maintained clear communication....
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Was this helpful? Yes
Jan 12,2017
Minithumbup
Nicole Bentley
By: 'Filip'
Jan 12,2017
0 people found
this helpful
As an international student, I am extremely satisfied with Belvoir's professionalism, responsiveness, and friendliness. In spite of all the problems our flat has encountered during our tenancy (some were minute, others more significant), Belvoir has always been readily available to deal with them promptly and efficiently. Their sub-contractors also deserve praise - in particular J&K Gastech, who dealt with all of our plumbing issues in a splendid manner. Our main points of contact, Nicole Be...
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Was this helpful? Yes
Aug 11,2016
Minithumbup
By: 'Liz'
Aug 11,2016
1 people found
this helpful
Excellent service. I've been using Belvoir as a landlord for seven years and would not consider going elsewhere. The team are professional, friendly, helpful, extremely efficient and make every letting seamless. The rates are extremely competitive and for the level of service they provide, represent excellent value for money. Properties are always rested quickly and all admin processed with invisible efficiency. I've received invaluable advice over the past few years from the experienced staff....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 09,2016
Minithumbup
By: 'CS'
Aug 09,2016
1 people found
this helpful
I've been renting from Belvoir for over 5 years, and I've found the team to be consistently friendly and quick to respond to issues. For example, I recently used the online maintenance reporting site to mention four (minor, non-urgent) matters, and did so on a Sunday afternoon. All four items had been addressed by Tuesday. I was very pleased with the speed of the response, as it was consistent with my previous experiences with this agent....
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Was this helpful? Yes
Aug 08,2016
Minithumbup
Nicole Bentley
By: 'Alison'
Aug 08,2016
1 people found
this helpful
Nicole Bentley has been so supportive during the time of my daughter's move into her flat for her final year at the University of Warwick. We have had some issues in the new flat (nothing really major - more just frustrating and worrying for a young person), but Nicole has responded to all my emails quickly and has be reassuring. During the actual move my daughter and I went into the Belvoir office to speak to Nicole and she was really lovely. Understanding and again reassuring. I feel that...
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Comment on agent fees
Can't really comment.
Was this helpful? Yes
Jul 23,2016
Minithumbup
By: 'G Waterhouse'
Jul 23,2016
0 people found
this helpful
Excellent service, very professional and friendly team. I am impressed by their personal approach, response time, knowledge and expertise. Would highly recommend Belvoir Lettings to both tenants and landlords....
read full review
Was this helpful? Yes
Jul 07,2016
Minithumbup
By: 'Clara Vallejo'
Jul 07,2016
0 people found
this helpful
I have been using Belvoir for the past two years and as an international student, I knew I could always count on them. They are very friendly and responsive when there is a problem....
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Was this helpful? Yes
Jul 06,2016
Minithumbup
Nicole Bentley
By: 'warwickstudent/aamin'
Jul 06,2016
0 people found
this helpful
Belvoir is one of the best real estate agents in Leamington and after trying quite a few it's safe to say that we had an excellent experience with them. Usually estate agents don't care about students in particular but Nicole was absolutely brilliant. She followed up with us every step of the way and made the entire year so easy for us. Highly highly recommend!...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 01,2016
Minithumbup
Sue Warburton
Nicole Bentley
By: 'Hannie95'
Jul 01,2016
0 people found
this helpful
No problems at all. Always available to deal with any issues. We were kept in the loop regularly and communication was great....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jun 30,2016
Minithumbup
By: 'John C'
Jun 30,2016
0 people found
this helpful
We have used Belvoir for the past three years and found them very professional in the way they marketed our apartments. Not taking more than a week to rent them. We have no hesitation in recommending them to anyone thinking of letting a property....
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Comment on agent fees
Very fair and good value for money.
Was this helpful? Yes
Jun 24,2016
Minithumbup
By: 'Giulia'
Jun 24,2016
0 people found
this helpful
Great agency, undoubtedly the best one I know in the UK. The apartment was received in perfect conditions and the staff, in addition to being extremely friendly, was always available to help. As a student, I have never found it this convenient to rent an apartment and easy to receive my full deposit at the end of my stay. I highly recommend Belvoir Lettings....
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Was this helpful? Yes
Jun 23,2016
Minithumbup
John Warburton
Sue Warburton
By: 'AnnaS'
Jun 23,2016
1 people found
this helpful
I rented an apartment off Belvoir in Leamington Spa. I initially dealt with Ellie and then John/Sue. The whole agency is highly professionally and nothing was too much trouble. The flat was cleaned thoroughly before I moved in including carpets and fresh paint. I didn't need to liaise too much with Belvoir during my rental agreement but when I did, things were dealt with straight away and efficiently. I rented the apartment for 6 months. The end process was also very quick and efficient with no ...
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Comment on agent fees
Agents fees were pretty standard as far as I'm aware - I did not feel that they were too much and could afford them. I don't think you would find a better agency.
Was this helpful? Yes
Jun 22,2016
Minithumbup
By: 'Persa'
Jun 22,2016
0 people found
this helpful
One of the best letting agencies in the town. They are very friendly and respond to you in a timely manner. Especially when they are also in charge of the maintenance, they are very quick and efficient - this is what you need when something goes wrong in your property: things to be sorted out quickly and hasslefree...
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Comment on agent fees
Their fees follow the market however charging β€š£25 for a reference for next property to let that they didn't let for you is a bit much!
Was this helpful? Yes
Jun 17,2016
Minithumbup
Sue Warburton
John Warburton
By: 'Elina and James'
Jun 17,2016
0 people found
this helpful
Having had a terrible experience with several letting agents based in Leamington Spa area, with ridiculously high fees, subpar offerings, and landlords that simply didn't care much, my partner and I were desperate to find a one bed flat. From the moment we stepped in the office, we were welcomed like friends and although the flat we were hoping to look at had been already reserved overnight, John took both of us in his car to an alternative, not yet listed flat which we have now been renting for...
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Comment on agent fees
Good and fair
Was this helpful? Yes
Jun 03,2016
Minithumbup
Sue Warburton
By: 'Paul'
Jun 03,2016
0 people found
this helpful
Most professional and friendly I have seen in my life, and I have traveled a lot. I am not from UK and yet they made me visit apartments less than an hour after I arrived in their office, even showing me the area around and providing me full details regarding any questions I had. Looking for a rent? go there. To buy? go there. Just curious? go there. Not interested? go there and you'll change your mind. 6/5...
read full review
Comment on agent fees
Polite, yet friendly and very professional.
Was this helpful? Yes
Jun 02,2016
Minithumbup
Sue Warburton
John Warburton
By: 'David Hatton'
Jun 02,2016
0 people found
this helpful
Sue and John are Belvoir are fantastic to talk to - We've been renting a little property in Leamington for two years now and have always felt taken care of by the whole team. Aswell as helping us with any questions or small problems, we always feel welcome when we pop into the agency in Leamington's sunny town center. Belvoir Leamington is the best managed letting agency I've experienced, and we've rented for the past 7 years from five different places within the Midlands and Warwickshire....
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Comment on agent fees
Good
Was this helpful? Yes
May 30,2016
Minithumbup
John Warburton
Sue Warburton
By: 'Cosmin Radu'
May 30,2016
0 people found
this helpful
First of all they are very likeable people and like the word says you are by default able to like the, because they are kind and from the start trustworthy. Their agency was the only one that responded to my emails before getting in UK. When I arrived on the first they I visited two apartments and after 6 days moved in. It was a very nice experience meeting them. The only suggestion I have is to put also Jaeneeta Sandhu because she deserve also a review from me as she was the initial contact....
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Comment on agent fees
Same fees are at other agencies, no worries.
Was this helpful? Yes
May 10,2016
Minithumbup
By: 'Matt W'
May 10,2016
0 people found
this helpful
I can't recommend Belvoir, Leamington Spa highly enough. Their assistance with viewing a property before becoming a tenant was first-class and this was supported when I was signing all the relevant paperwork....
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Comment on agent fees
Very good
Was this helpful? Yes
Apr 15,2016
Minithumbup
John Warburton
Sue Warburton
By: 'John'
Apr 15,2016
0 people found
this helpful
Belvoir are a fantastic lettings agency. As a tenant, I felt like they were actually on my side, which I've never felt with any other agent. John was brilliant and so helpful when I needed to find a property at short notice; the staff actually seem like they want to help you. John and Sue are very friendly, down to earth, efficient and always up for a bit of banter! I would certainly approach Belvoir first if I ever let out a property; they get it right where most agents / landlords get it so ...
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Comment on agent fees
Fees are very reasonable, if only other agents were the same.
Was this helpful? Yes
Apr 15,2016
Minithumbup
Sue Warburton
John Warburton
By: 'JMR'
Apr 15,2016
0 people found
this helpful
I have been a tenant for Belvoir for three years. They have been friendly, helpful and understanding. I have felt my interests being taken into account every time. My thanks to Sue, John, and all the Belvoir Leamington staff with whom I have been in contact during this period....
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Comment on agent fees
Fair.
Was this helpful? Yes
Apr 04,2016
Minithumbup
Sue Warburton
Nicole Bentley
By: 'Andrew Sheridan'
Apr 04,2016
0 people found
this helpful
I have been at the property for three years now and in that time have rarely needed to call the agency with a problem. In the few times that I have, They have responded and resolved the issue quickly and satisfactorily....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 08,2016
Minithumbup
Nicole Bentley
By: 'SET'
Mar 08,2016
0 people found
this helpful
So far so good-very helpful and friendly staff for us students! Looking forward to being their tenants next year!...
read full review
Was this helpful? Yes
Mar 08,2016
Minithumbup
John Warburton
Sue Warburton
By: 'Mike D'
Mar 08,2016
0 people found
this helpful
Belvoir Leamington Spa are absolutely fantastic. Nothing is ever too much trouble and they are always so friendly and understanding....
read full review
Comment on agent fees
Good, very fair
Was this helpful? Yes
Areas covered
  • Leamington Spa
  • Warwick
  • Kenilworth
  • CV31
  • CV32
  • CV33
  • CV34
  • CV35
  • CV8
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£162,000
  • Max: Β£224,950

Letting
  • Min: Β£0
  • Max: Β£0

NALS TPOS DPS TDS SAGEagent




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 0 28 0 1 0 3 0 1 0
Sue Warburton Sue Warburton
21 reviews

About Sue No description set View full profile
John Warburton - no image available John Warburton
18 reviews

About John No description set View full profile
Nicole Bentley - upload your photo Nicole Bentley
7 reviews

About Nicole No description set View full profile
Amy Cunningham Amy Cunningham
Sales Manager
5 reviews

About Amy No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Landlord Fees

As from 27th May 2015, it is now a legal requirement that ALL Letting Agents in England & Wales have a duty to publicise fees and display their membership to a redress scheme and also display whether or not they hold Client Money Protection.....is your Agent adhering to all legislative requirements?

Here at Belvoir, Leamington Spa we have been listing our fees since April 2015 in our office window, on our website and inside our office, we are honest, transparent and genuine, please see below for our excellent, competitive fees from a multi-award winning agency!

Please note: BELVOIR, LEAMINGTON SPA IS FULLY-REGULATED AND ARE MEMBERS OF: NALS, SafeAgent and THE PROPERTY OMBUDSMAN.

FULLY-MANAGED: One-off Start-up fee : Β£180.00 (INCL VAT)

PLEASE NOTE: NEW LEGISLATION STATES THAT WE MUST NOW STATE EACH FEE TO BE INCLUSIVE OF VAT.

10% + VAT of monthly rent ( equates to: 12% INCLUDING VAT of monthly rent)

No fees are payable until we find a suitable tenant.

Fees are deducted from the first month's rent. The following is the service we will provide you with as Fully-Managed.

Ensure we note full details of your wishes with respect to your letting
Provide you with advice and assistance on protecting your property and rental income
Advise on refurbishment
Provide guidance on compliance with statutory provisions and letting consents
Search our database to find a tenant match
Advertise your property details on our national website and the UK's biggest property website, Rightmove
Advertise your property by board erection and on our business premises and through direct mailing to local businesses and re-location agents.
Conduct accompanied tenant viewings at your property, giving you full feedback.
On finding a potentially suitable tenant we will carry out credit and status checks.
We will keep you advised of progress
Gain your approval of the tenant and official consent to proceed if requested.
Draw up the Tenancy Agreement and Conditions
Provide you with details of Building & Contents Insurance and/or Rent and Legal Insurance cover. Belvoir are in partnership with Endsleigh Insurance and can provide excellent cover for both landlords & tenants.
Collect all advance monies from the tenant.
Provision of duplicate statements if required
Inform all the utilities of the change of occupant, together with meter readings.
Lodge the Deposit with our government approved Tenancy Deposit Scheme (TDS) and hold until the end of the tenancy
Carry out periodic property inspections of your property and issue with a report.
Payment for all repairs and liabilities up to authorised limits direct from the monthly rental income
Payment of all due monies received to your nominated bank account by direct transfer and issue of a monthly statement
Pursue non-payment of rent and provide advice on rent arrears actions
Make any HMRC deduction and provide with necessary forms if you are an overseas Landlord.
Rent Review, negotiation and serving of Section 13 notice if tenancy is on a rolling monthly basis
At the end of the tenancy we will:
Issue the advance legal notices as required
Advise the tenant of the required Move-Out procedure
Carry-out the Move-Out procedures ( with the tenant in attendance if they so request)
Check the property against the Inventory and inform you of any dilapidations if requested
Organise for the return of the deposit through our designated Tenancy Deposit Scheme and deduct for any dilapidation charges if necessary
Take all meter readings and inform the utility providers if necessary
Obtain your consent to seek a new tenant and re-advertise the property from yourself or hand the property back over to you.
LET-ONLY: An initial Let-Only fee of 50% + VAT of the first month's rent ( equates to 60% of first month's rent INCLUDING VAT)

All of the above: EXCEPT THOSE MANAGED SERVICES HIGHLIGHTED IN RED

This does include : Request Deposit from tenant in form of bankers draft made payable to the landlords designated deposit scheme and forward onto the landlord to action appropriately.



LETTING AND RENT COLLECTION: An initial start-up fee : Β£180.00 INCL VAT

All of the above: EXCEPT THOSE MANAGED SERVICES HIGHLIGHTED IN RED

This does include: Monitoring and collection of all on-going monthly rental income

Payment of all due monies received to your nominated bank account by direct transfer and issue of a monthly statement

8% + VAT of monthly rent ( equates to 9.6% INCLUDING VAT)

OTHER CHARGES:

INVENTORY PREPARATION FEE: Included in FULL MANAGEMENT SET-UP FEE. For Let-Only/ Letting & Rent Collection: Β£120.00 INCL VAT

ADMINISTRATION INVOLVED IN THE TENANCY DEPOSIT PROTECTION LEGISLATION: Included in all of our services

PREPARATION OF PAPERWORK FOR ALTERNATIVE DISPUTE RESOLUTION: Β£100.00 INCL VAT

TENANCY RENEWAL FEE: Included within our Fully-Managed service. For Let-Only & Letting & Rent collection : Β£100.00 INCL VAT

TENANT MOVE-OUT : Included within our Fully-Managed Service. For Let-Only & Letting & Rent Collection : Β£100.00 INCL VAT

INSURANCE CLAIM HANDLING FEE: 10% + VAT of cost of works before VAT ( 12% INCL VAT)

PROFESSIONAL HOURLY RATE (ie: Court attendance): Β£50.00 INCL VAT

VOID MANAGEMENT FEE: Β£50.00 INCL VAT per week payable four weekly in advance of requirement

ADDITIONAL PROPERTY VISITS : Β£50.00 INCL VAT ( ie: To attend for specific requests such as neighbour disputes/more visits required to monitor the tenancy/maintenance-linked visit)

POST LETTING SERVICE: ( INCLUSIVE WITHIN OUR FULLY-MANAGED SERVICE)

TENANT MOVE OUT: Β£72.00 INCL VAT

All prices subject to change after two month's written notice.

PLEASE NOTE: BELVOIR LEAMINGTON SPA ARE ALSO ABLE TO PROVIDE THE FOLLOWING - FEES UPON REQUEST

GAS SAFETY CERTIFICATE ( Compulsory for all properties with mains gas)

Energy Performance Certificate ( Compulsory on any new tenancy on or after 1/10/2008 - some properties are exempt, ie: listed buildings)

Electric Safety Certificate

Rent & Legal Insurance

Building & Contents Insurance

Buy To Let Mortgages

Please be assured that we always 'go the extra-mile' for our landlords & tenants, this is why we are a multi-award winning letting agent! For any queries or questions please do not hesitate to ask as our team are always happy to help!

Tenants Fees

As from 27th May 2015, it is now a legal requirement that ALL Letting Agents in England & Wales have a duty to publicise fees and display their membership to a redress scheme and also display whether or not they hold Client Money Protection..... is your Agent adhering to all legislative requirements?

Here at Belvoir,Leamington Spa, we have been listing our fees since April 2015 in our window, on our website and inside our office, we are honest, transparent and genuine, please see below for our excellent, competitive fees from a multi-award winning agency!

Please note: BELVOIR, LEAMINGTON SPA IS FULLY-REGULATED AND ARE MEMBERS OF: NALS, SafeAgent and THE PROPERTY OMBUDSMAN.

Your deposits are registered with either The Tenancy Deposit Scheme or The Deposit Protection Service, these are both government approved schemes.

Administration/ Reservation fees (Non-Refundable):
House/ Flat/ Studio (max 2 persons) Β£240.00 Inc. VAT PER PROPERTY
Single room (max 1 person) Β£120.00 Inc. VAT PER PROPERTY
Additional Tenant Β£60.00 Inc. VAT PER TENANT
Company Let Β£300.00 Inc. VAT PER PROPERTY
Guarantor (if required) Β£60.00 Inc. VAT PER PROPERTY

Tenancy start-ups:
Inventory fee Β£72.00 Inc. VAT PER PROPERTY
Deposit calculation 1 months’ rent + Β£200 PER PROPERTY

Existing Tenancies:
Tenancy amendments Β£30.00 Inc. VAT PER PROPERTY
Tenancy Renewal Β£60.00 Inc. VAT PER PROPERTY
Terminating a fixed tenancy by
agreement with Landlord/ Belvoir Β£400.00 Inc. VAT PER PROPERTY

Tenancy check-outs:
Checkout fee (if managed) Β£60.00 Inc. VAT PER PROPERTY
Tenant written reference Β£15.00 Inc. VAT PER TENANT
Tenant verbal reference NO CHARGE

In-office charges:
Credit card payments 2.5% charge
Debit card payments No charge
Rental payments paid by cash Β£15.00 Inc. VAT

Rental receipts: Β£15.00 Inc. VAT PER TENANT

Student Fees

As from 27th May 2015, it is now a legal requirement that ALL Letting Agents in England & Wales have a duty to publicise fees and display their membership to a redress scheme and also display whether or not they hold Client Money Protection.....is your Agent adhering to all legislative requirements?

Here at Belvoir, Leamington Spa we have been listing our fees since April 2015 in our office window, on our website and inside our office, we are honest, transparent and genuine, please see below for our excellent, competitive fees from a multi-award winning agency!

Please note: Belvoir Leamington Spa is fully-regulated and is members of : NALS , SageAgent and The Property Ombudsman.

Your deposits are registered with the Tenancy Deposit Scheme or The Deposit Protection Service, these are both government approved schemes.

Reservation Fee Β£75 pp incl VAT - non-refundable PER TENANT

Inventory Fee Β£30 pp incl VAT - non-refundable PER TENANT

Check-out Fee Β£24 pp incl VAT PER TENANT

Deposit : Calculated on 1 months rent + Β£100 pp. PER TENANT
Last updated at 3:11 PM 30/11/2015 by sue warburton

Complaints Procedure

OUR COMPLAINTS PROCEDURE (NALS & TPO)


The Property Ombudsman complaints procedure timescales.

CODE OF PRACTICE

We have 3 days to acknowledge a written complaint

We then have 15 days to give a FULL RESPONSE explaining the option to escalate the complaint to the TPO.

We then have 8 weeks to complete a full investigation and issue a final viewpoint letter.

These timescales are the same if the complainant comes directly to us.
Last updated at 3:11 PM 30/11/2015 by sue warburton

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