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    Glenn Wakeham
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    Begonia Lopez
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    Claudine Aston
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Belvoir

75-78 Woodbridge Road Guildford
Surrey
GU1 4QH

01483 537200

Aug 14,2016
Minithumbup
By:
Aug 14,2016
0 people found
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Belvoir have been our agent in Guildford for several years and we have been consistently impressed by their responsiveness and flexibility. Each year they have secured tenants quickly and effectively at good rents....
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Jul 21,2016
Minithumbup
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Jul 21,2016
0 people found
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We are delighted with the service and attention we have received from Glenn, Begonia and Claudine. As distant landlords, we have appreciated the excellent communication and concern for our needs, as well as reality in terms of what best to do for the house. We recommend them whole-heartedly....
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Comment on agent fees
Fair
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Jun 22,2016
Minithumbup
By:
Jun 22,2016
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I employed Claudine and the team at Guildford office of Belvoir to find a tenant for me. Claudine worked with me to make sure she was looking at the right kind of person and looked after all the viewings and reference checking. The process was very efficient and good value for money, and the tenant has since moved in without a hitch. I wouldn't hesititate to recommend Claudine, Glenn and Attila and thank them for their service....
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Comment on agent fees
I looked at a few agents and Belvoir comes in very competitively, without compromising on any aspect of the service.
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May 19,2016
Minithumbup
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May 19,2016
0 people found
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Begonia made the process of renting easy. She was quick to respond and very helpful. I had to move quickly and she found suitable properties to view as soon as it was possible. She did everything in a very timely manner....
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Comment on agent fees
The agents fees were not as high as some of the agents around Guildford, but I would obviously like them to be less, as moving with a month and half deposit to pay is very costly.
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May 11,2016
Minithumbup
By:
May 11,2016
1 people found
this helpful
Glenn and the Belvoir team are looking after our properties fabulously well. I didn't think I'd be writing a review for a letting agent, such have been my previous experiences, but these guys are different. They do what they say, and the follow up too. They also help with timely and cost effective solutions to the issues that arise with rented property. They always seek approval from the landlord, and have an attention to detail that I have not found with any other agent. Keep up the good w...
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Comment on agent fees
They are very reasonable.
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May 06,2016
Minithumbup
By:
May 06,2016
0 people found
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Glenn was extremely helpful when we were in the process of deciding which company we were going to let our property through. The team keep us up to date efficiently and when we had repairs that needed doing they were extremely good about liaising with the builders and tennents. Very happy with them as managed letting agents...
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Apr 18,2016
Minithumbup
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Apr 18,2016
0 people found
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Very friendly, responsive and helpful. Prompt liaison with the landlord to sort out contract. Quick response to emails. Thank you...
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Comment on agent fees
Very fair and competitive compared to other agents.
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Apr 07,2016
Minithumbup
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Apr 07,2016
0 people found
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We have just successfully sold our property in Guildford through Glenn's help. The experience was very positive. Glenn was very helpful in supporting us to work through some of the issues we encountered along the way, and proactively keeping us regularly informed of progress....
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Comment on agent fees
Fees were fair.
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Oct 02,2015
Minithumbup
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Oct 02,2015
0 people found
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The team at Belvoir have been really good about handling communications from my tenant and keeping everyone on the same page. I like that they do a quarterly house inspection and the few minor repairs that the tenant requested have been sorted by their handyman in a timely manner and reasonable cost. Professional and courteous spring to mind when I think of my dealings with them. I'm very pleased....
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Comment on agent fees
in line with industry fee structure
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Oct 01,2015
Minithumbup
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Oct 01,2015
0 people found
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Belvoir, in particular, Glenn Wakeman went over and above their duties when my parents bought a property through them. They could not have done more to make a difficult move as easy as possible. Much appreciated. Thank you....
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Sep 16,2015
Minithumbup
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Sep 16,2015
0 people found
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I have nothing but praise for Glenn and his team at Belvoir Guildford. This was my first time letting a property, and my initial enquiries with a more traditional High Street agency left a bad taste in my mouth, with hidden charges, and their general smoke & mirrors approach. Thankfully I found Belvoir in time before making a bad decision. They offer very transparent pricing on their website, and a very clear, comprehensive and professional terms of business, ensuring you know exactly what y...
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Comment on agent fees
Clearly and comprehensively presented, and very competitive.
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Sep 09,2015
Minithumbup
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Sep 09,2015
0 people found
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Glenn gave me excellent advice and support in selecting a property to let. I never felt rushed or pressurized and he dealt with all issues in the same professional way, no matter how small. He visited properties with me to ensure I bought something that would be a good let. I had complete trust in him and his staff. An excellent experience from beginning to end....
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Comment on agent fees
fair and indeed compared to another agent that we have a property with in London a much better deal overall.
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Sep 09,2015
Minithumbup
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Sep 09,2015
0 people found
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Always excellent service, good clear updates on the property. Relevant information on legislation. Informative emails. Very good advice & help on all my enquiries. Quick to advise me on any problems & clear good regular contact whenever appropriate....
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Comment on agent fees
Good value
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Sep 03,2014
Minithumbdown
By:
Sep 03,2014
1 people found
this helpful
The agency requested to cut a second key for the property, when they returned the original they sent it back through the post in inadequate packaging. So yes it never arrived! just a broken envelope. Asked several times for them to cut a new one, still waiting lots of promises still no Key. Need key urgently to be told by agent not his fault key was lost ??? Doesn't like to be told otherwise can not cope with a heated conversation on the phone acts like a spoilt child and slams phone down. Th...
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By: Guildford Belvoir
Sep 03, 2014
View all comments (1)
Belvoir is extremely disappointed to read your comments and sincerely apologise if you feel you have not received the high level of service a genuine customer can expect. Belvoir Lettings is passionate about customer service, whilst also protecting the welfare of its staff, and is deeply committed to solving genuine complaints from our customers and urge any such customer to follow our complaints procedure.....
Oct 16,2013
Minithumbdown
By:
Oct 16,2013
0 people found
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This is a university student rental and I am reviewing as guarantor to one of the tenants. Students viewed the occupied property and were unable to note small detail of condition as well as having that first \'home from home\' overwhelming experience. The Belvoir tenancy agreement contained a clause where they could be evicted after 6 months for ANY or NO reason, however the tenants were committed for 12 months (even though the student year is only 9). Bearing in mind one of the tenants was ...
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What agent could do to change your mind?
The agent should have inspected the property before the tenants moved in and also rad the inventory which would have highlighted numerous issues. The lack of response from Glenn Wakeham has caused another guarantor to be assertive in emails to Glenn and the Belvior head office. On a separate note, The Property Ombudsman is not fit for task. they admit it takes months to resolve any issue and as a result the MP for Guildford has also been approached about the whole situation. A copy of the inventory and TPO information can be supplied if required. (Note, Inventory is 5mb)
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By: Flower
Mar 05, 2015
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Belvoir are dreadful letting agents, who, having taken your money will do nothing for you. Flat was filthy on arrival, needed painting, floor in poor state of repair , bathroom fittings in poor state of repair, shower not working at all, faulty door lock meant could have been locked inside if fire occurred, broken fixtures. You pay for internet service but rarely get any service and if you do much too slow to do anything. Everyone been complaining for months, still no internet.Took months to get....
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Glenn Wakeham - upload your photo Glenn Wakeham
11 reviews

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Begonia Lopez - upload your photo Begonia Lopez
2 reviews

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Claudine Aston - upload your photo Claudine Aston
2 reviews

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