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    Ross Lidster
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Belvoir

416 Morningside Road Morningside Edinburgh
City of Edinburgh
EH10 5HY

0131 447 2020, 07759 159 506

Oct 08,2015
Minithumbdown
By:
Oct 08,2015
0 people found
this helpful
I phoned the office having just moved out of a rented flat with Belvoir with the hope that they could pass on my details to the current tenants, as some very important post was to be delivered which I could not change the address for. Whilst I now understand this is not something that should be asked of new tenants, I found the advisor to be very rude and unhelpful in this situation. It may not be possible to complete a task for a customer, but you should at least address them with a polite mann...
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Jun 14,2012
Minithumbdown
By:
Jun 14,2012
6 people found
this helpful
Many unseen problems with flat when first moved in. Been attempting to contact the agents for over a month now with no response. Terrible agency who respond to everything when their money is involved and completely ignore you otherwise. Avoid at all costs....
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Apr 27,2011
Minithumbdown
By:
Apr 27,2011
1 people found
this helpful
Dreadful bunch. We rented a flat from them and they insisted that we had to pick the key up on the morning of our wedding day, they were so self-important that they couldn't arrange a later time. They routinely ignored our calls about necessary repairs and even when they did answer the phone nothing would happen. When it came time to leave we had a trail of people to see the place but sometimes they wouldn't bother to tell us a viewing had been cancelled. The flat wasn't clean when we moved in ...
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Nov 16,2010
Minithumbdown
By:
Nov 16,2010
0 people found
this helpful
Very poor. Lack of any urgency in everything they do. Poor service for tenants, poor service for Landlords. Ridiculous additional charges for poor quality repair work (if it gets done at all)....
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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