Belvoir

61 Abbeygate Street Bury St Edmunds
Suffolk
IP33 1LB

01284 733874
Website not available

Properties for Sale
Properties to Rent

Jan 13,2017
Minithumbup
By: 'Leanne'
Jan 13,2017
1 people found
this helpful
Belvoir have a really friendly team that make it a pleasure to have them as our agents. Any issues we may have had have been responded to and resolved in a timely manner. I wouldn't hesitate in recommending Belvoir...
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Comment on agent fees
When comparing to other agents Belvoir's fees are reasonable
Was this helpful? Yes
Nov 30,2015
Minithumbdown
By: 'Tenant101'
Nov 30,2015
1 people found
this helpful
When myself and my wife applied for our house, Belvoir were brilliant. We were met with a warm smile and a lovely atmosphere. During our application, the staff became complicated. Thought there were a couple of parts of our application that weren't standard, we felt ...
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What agent could do to change your mind?
Communication needs to be improved
Attached Files
Was this helpful? Yes
Nov 26,2015
Minithumbup
By: 'UKExpat'
Nov 26,2015
0 people found
this helpful
We have been landlords since 2013. Our first tenant was engaged with the help of a different agent who very badly let us down and abandoned us after the tenant caused severe damage to the flat. This was particularly stressful as we were living overseas at ...
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Was this helpful? Yes
Nov 04,2015
Minithumbup
By: 'Mike'
Nov 04,2015
0 people found
this helpful
As new landlords we have from the outset been very pleased with support and effectiveness of Patsy and her team at Belvoir of Bury St Edmunds. They have responded to both our and tenant requests, dealt with any issues and clarified any queries raised. Their ...
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Was this helpful? Yes
Oct 27,2015
Minithumbup
By: 'Christine'
Oct 27,2015
0 people found
this helpful
For the most part, I have been very satisfied with Belvoir from first viewing of the property we are letting to dealings since. They are all very helpful, kind, patient and understanding. Everyone in the office has always been willing to listen when I have ...
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Was this helpful? Yes
Oct 23,2015
Minithumbup
By: 'El-Gohary'
Oct 23,2015
0 people found
this helpful
We have been Landlords since 2012 and have a second tenant in our property. Each time the house was let very quickly. However, the first year the property was let, property inspections by the agent were more frequent. That said, we are contacted fairly promptly if ...
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Was this helpful? Yes
Oct 22,2015
Minithumbup
By: 'Dawnski55'
Oct 22,2015
0 people found
this helpful
Having posted a previous review, I was contacted by Patsy Day who came to see me. It was good to know that the reviews are read and responded to. We discussed the points raised and some of them were dealt with there and then - ...
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Was this helpful? Yes
Oct 20,2015
Minithumbup
By: 'B St E Tenant'
Oct 20,2015
0 people found
this helpful
we have been a customer of belvoir for 2.5 years, this last year being a tough one for us personally due to serious illness, throughout this time i have been very appreciative of the support and quick response to any issues that have arisen with the ...
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Was this helpful? Yes
Oct 16,2015
Minithumbdown
By: 'Bury_Tenant'
Oct 16,2015
0 people found
this helpful
There is poor communication between the letting agency and tenants. They are slow to respond to emails and missed phone calls causing a delay in needed repairs, enquires on contractual agreements, etc. For example, it has taken multiple calls and emails over a time span ...
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Was this helpful? Yes
Oct 13,2015
Minithumbdown
By: 'Dawnski55'
Oct 13,2015
0 people found
this helpful
When Belvoir first took over as my Landlord's agent everything was wonderful - Patsy Day was professional and always did as she said. In recent years the service has gone downhill. I have an agent's inspection every three months but rarely hear back on the ...
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Was this helpful? Yes
Nov 28,2011
Minithumbdown
By: 'John Polkman'
Nov 28,2011
2 people found
this helpful
Belvoir insisted that their full manage rate was more expensive than their competitors due to a personal touch. This turned out not to be the case. We struggled to get Belvoir to do anything properly and always had to chase them for answers; not helped ...
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What agent could do to change your mind?
I suggest taat their office is too far from Lakenheath/Mildenhall to take on the management on USAF rental properties. With the office being in Bury St Edmunds, USAF personnel tend not to look at letting agents so far away. Please stick with local rentals and do not take on more than you can handle.
Attached Files
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
60% customers were satisfied with fees 60% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 1 4 3 0 0 0 0 0 0

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