“the staff are not professional and their behaviour is too impolite...”
1 Star Review
Oct 12,2020
By:
'Garmaki'
Oct 12,2020
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: B1
Lettings (as a Tenant)
Postcode: B1
1
people found
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the staff are not professional and one of them who is responsible for a maintenance issue, she is too impolite and unprofessional, and most of the time she did not answer your email.
I rent an apartment in late August, when I got the key, ...
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“Extremely rude staff. We had our holding depo......”
1 Star Review
Jun 09,2020
By:
'Leo'
Jun 09,2020
Services: Lettings (Prospective customer)
Rent PCM: £995
Would you recommend?: No
Postcode: B3
Lettings (Prospective customer)
Rent PCM: £995
Postcode: B3
3
people found
this helpful
Extremely rude staff. We had our holding deposit paid and wanted to discuss sorting certain problems with landlord, while Belvoir completely ignored emails and never called us back. When we finally got in touch with them, they said they will rather “end it here” than ...
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3
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“Excellent Agency, very professional and on ha......”
5 Star Review
Apr 27,2020
By:
'Haro'
Apr 27,2020
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: No
Postcode: B1
Lettings (as a Tenant)
Rent PCM: £795
Postcode: B1
0
people found
this helpful
Excellent Agency, very professional and on hand with queries. The flat is exactly what I was after and in excellent condition. Thank you, Major and Jake....
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“Had a very bad experience with belvoir. They ......”
1 Star Review
Jan 29,2020
By:
'peter'
Jan 29,2020
Services: Sales (Prospective customer)
Sold price: £188500
Would you recommend?: No
Postcode: B15
Sales (Prospective customer)
Sold price: £188500
Postcode: B15
3
people found
this helpful
Had a very bad experience with belvoir. They ask buyers to agrre to a offer price and them keep the property on market to accpt more offers and not informing the buyers about it. On caomplaing i was told they work for the eeelr and ...
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“Stole my holding deposit. Lied and repeatedly......”
1 Star Review
Jan 21,2020
By:
'34'
Jan 21,2020
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: B5
Lettings (as a Tenant)
Postcode: B5
3
people found
this helpful
Stole my holding deposit. Lied and repeatedly changed their minds as to why they thought it was ok.
Very disorganised and rude staff.
Avoid...
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3
people found
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“We let from Belvoir central last August. When we moved ......”
1 Star Review
Sep 20,2019
By:
'Ellie'
Sep 20,2019
Services: Lettings (as a Tenant)
Rent PCM: £895
Would you recommend?: No
Postcode: B1
Lettings (as a Tenant)
Rent PCM: £895
Postcode: B1
5
people found
this helpful
We let from Belvoir central last August. When we moved in, the apartment was in a total state of disrepair and was dirty. There were light fittings hanging from the wall, a soiled oven, broken furniture, a washing machine filled with stagnant water to name ...
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5 Star Review
Feb 22,2019
By:
'Charlene'
Feb 22,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: B11
Lettings (as a Tenant)
Postcode: B11
0
people found
this helpful
Never had such a quick reply as I had with them.
They solved my issue in a such shirt time. I was amazed....
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0
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“I have found Sinead to be extremely helpful in the ......”
5 Star Review
Feb 28,2018
By:
'Katherine'
Feb 28,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: B15
Lettings (as a Landlord)
Postcode: B15
0
people found
this helpful
I have found Sinead to be extremely helpful in the time that I have been a landlord with Belvoir. I always get a notification when my rent has been received and get a response to emails on a same day basis. When I have needed ...
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“Extremely efficient, professional team; especially Sinead and Major. I have ......”
5 Star Review
Feb 26,2018
By:
'Tonya'
Feb 26,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: B31B
Lettings (as a Landlord)
Postcode: B31B
0
people found
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Extremely efficient, professional team; especially Sinead and Major. I have been with them for many years without any issues what so ever. I would most defiantly recommend them to family and friends....
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Comment on agent fees
Fees are very fair.
0
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“Very happy with service excellent in all depts. They have ......”
5 Star Review
Feb 26,2018
By:
'Avinash'
Feb 26,2018
Services: Lettings (as a Landlord)
Rent PCM: £950
Would you recommend?: Yes
Postcode: B30
Lettings (as a Landlord)
Rent PCM: £950
Postcode: B30
0
people found
this helpful
Very happy with service excellent in all depts. They have managed our property for ten years and very well no issues....
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Comment on agent fees
very good
0
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“We bought a flat through Belvoir and have used them ......”
4 Star Review
Feb 26,2018
By:
'Tim'
Feb 26,2018
Services: Lettings (as a Landlord)
Rent PCM: £675
Would you recommend?: Yes
Postcode: B3
Lettings (as a Landlord)
Rent PCM: £675
Postcode: B3
0
people found
this helpful
We bought a flat through Belvoir and have used them as our letting agent for over 2 years. We have always received a friendly helpful service from them and would happily recommend them....
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Comment on agent fees
As far as we can tell, the fees are competitive.
0
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“We've just moved into our new home and couldn't be ......”
5 Star Review
Jan 30,2018
By:
'VictorC'
Jan 30,2018
Services: Lettings (as a Tenant)
Rent PCM: £895
Would you recommend?: Yes
Postcode: B1
Lettings (as a Tenant)
Rent PCM: £895
Postcode: B1
0
people found
this helpful
We've just moved into our new home and couldn't be happier! However, this would not have happened had it not been for Lauren moving mountains! Lauren worked tirelessly to ensure we moved in ahead of schedule, holding our hands and calming us down along the ...
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Comment on agent fees
An absolute bargain!
0
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“I have had nothing but fantastic service from Sinead at ......”
5 Star Review
Nov 01,2017
By:
'Danny'
Nov 01,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: B1
Lettings (as a Landlord)
Postcode: B1
0
people found
this helpful
I have had nothing but fantastic service from Sinead at Belvoir and I would highly recommend them to any landlord....
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0
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“Excellent and very professional customer services from the Team, specially ......”
4 Star Review
Aug 16,2017
By:
'Pau'
Aug 16,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: B3
Lettings (as a Tenant)
Postcode: B3
0
people found
this helpful
Excellent and very professional customer services from the Team, specially Lauren Mclean and Matthew Powell. They offered a great help to find my flat. Thanks a lot!!...
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0
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“I would never recommend this agency to anyone. A number ......”
1 Star Review
Feb 09,2017
By:
'Vic'
Feb 09,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: B31
Lettings (as a Tenant)
Postcode: B31
4
people found
this helpful
I would never recommend this agency to anyone. A number of people stated it right already, as soon as the formalities are sorted they have no interest to help out with anything. We've been waiting for a few repairs to be done, but the maintenance ...
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Comment on agent fees
Ridiculous charges in the end of the tenancy
4
people found
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“Needed a property very quickly, spoke to Reiss and he ......”
5 Star Review
Oct 14,2016
By:
'David'
Oct 14,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: B18
Lettings (as a Tenant)
Postcode: B18
0
people found
this helpful
Needed a property very quickly, spoke to Reiss and he sorted me out very well.
Viewing went really well with Major and then move in was very smooth and property was in a like new condition! Very high standard letting agency....
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Comment on agent fees
Good.
0
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“Where shall i start. Oh This so called Manager of ......”
1 Star Review
Aug 04,2016
By:
'Vince'
Aug 04,2016
Services: Surveys
Would you recommend?: No
Postcode: B21
Surveys
Postcode: B21
5
people found
this helpful
Where shall i start. Oh This so called Manager of Belvoirs branch in Hall st nearly took me out of business. Firstly built a good relationship paid on time, then once i started chasing for overdue payments, the work load stopped and guess what NO ...
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What agent could do to change your mind?
N/A
Attached Filesnbsp;
Comment on agent fees
N/A
5
people found
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“Bit of a mixed review. First the negative. I phoned ......”
2 Star Review
Aug 10,2015
By:
'Taryn'
Aug 10,2015
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: B4
Lettings (as a Landlord)
Postcode: B4
2
people found
this helpful
Bit of a mixed review. First the negative. I phoned through to Belvoir to ask questions about letting my property out. Things such as fees, different services provided. My first phone through was picked up by Elaine(?). I was told that no one was in ...
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“I would never recommend this letting agent to anybody. They ......”
1 Star Review
Jul 22,2014
By:
'Tiffany2014'
Jul 22,2014
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: No
Postcode: B42
Lettings (as a Tenant)
Rent PCM: £900
Postcode: B42
8
people found
this helpful
I would never recommend this letting agent to anybody. They are so unprofessional and literally take your money and run as it is clear from other reviews. Major Mahil is a con-man he falsely advertises his properties upon viewing and will push you to pay. ...
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8
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“This letting agent is absolutely awful. They are very helpful ......”
1 Star Review
Jul 07,2014
By:
'Truthbeknown'
Jul 07,2014
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: No
Postcode: B17
Lettings (as a Tenant)
Rent PCM: £800
Postcode: B17
5
people found
this helpful
This letting agent is absolutely awful. They are very helpful when it comes to viewings and taking your money to conduct the necessary 'checks' which appear to take place overnight. However, once the money and keys are exchanged they are not interested in any problems ...
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What agent could do to change your mind?
Been honest, open and 100% truthful about their knowledge of the property, misrepresentation does nobody any favours. Quickly fixed all the problems with the property (there are multiple problems) and fixed them to a high standard. Don't ignore customer's calls, it is unprofessional, rude and pathetic and certainly not the kind of service I would expect to be paying for!
Attached Filesnbsp;
Comment on agent fees
They charge you extortionate fees and the 'checks' seem to happen overnight. I think they pocket the money and hand over the keys in my opinion.
5
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“The initial stages of renting a flat in Birmingham were ......”
5 Star Review
Mar 17,2014
By:
'Frank'
Mar 17,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: B18
Lettings (as a Tenant)
Postcode: B18
1
people found
this helpful
The initial stages of renting a flat in Birmingham were quite painless for me thanks to Belvoir's speed and efficiency; it only took three days from first viewing to getting the keys in hand. The team were professional, courteous, and accommodating - overall a great ...
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1
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“I was a bit of a pain asking many questions. ......”
5 Star Review
Mar 04,2014
By:
'James123'
Mar 04,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: B15
Lettings (as a Tenant)
Postcode: B15
1
people found
this helpful
I was a bit of a pain asking many questions. Belvoir went out of their way to accommodate. All properties are live. Mine was instantly removed from the internet once i leased it. This is unusually refreshing for an ea. Very trustworthy company. I dealt ...
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1
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“Matt has collected two hundred and fourteen pounds in there ......”
1 Star Review
Nov 30,2013
By:
'JJ'
Nov 30,2013
Services: Admin
Would you recommend?: No
Postcode: B19
Admin
Postcode: B19
3
people found
this helpful
Matt has collected two hundred and fourteen pounds in there office and called through katty after one week that because of CCJ. Property can not be let out to me and no part or whole of £214 will not be returned as its been used for ...
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What agent could do to change your mind?
They are just reap-off...
Attached Filesnbsp;
3
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“Belvoir let me my recent property. I found them professional, ......”
5 Star Review
Aug 08,2013
By:
'Christalla'
Aug 08,2013
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: B16
Lettings (as a Tenant)
Postcode: B16
2
people found
this helpful
Belvoir let me my recent property. I found them professional, prompt, responsive, and accommodating as much as possible, and I really enjoyed renting a property from them. I have no hesitation in recommending them as letting agents, and they will be my first choice when ...
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“Found them to be dishonest and untrustworthy. All smiles upfront ......”
1 Star Review
Apr 11,2013
By:
'Anthony'
Apr 11,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: B16
Lettings (as a Tenant)
Postcode: B16
6
people found
this helpful
Found them to be dishonest and untrustworthy. All smiles upfront but out to decieve, when caught out tried to lie his way out of the situation. Disgusting!...
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What agent could do to change your mind?
Been Honest
Attached Filesnbsp;
6
people found
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“I am currently four months into a twelve month agreement ......”
5 Star Review
Mar 07,2013
By:
'M.A.R'
Mar 07,2013
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: B18
Lettings (as a Tenant)
Postcode: B18
2
people found
this helpful
I am currently four months into a twelve month agreement and from the initial viewing with Major, last October, to the administration with Hannah and agreement sign up with Sinead; I have found the focus on customer service to be exemplary. The few queries I ...
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“I am sorry but these other reviews must have been ......”
1 Star Review
Jun 19,2012
By:
'scott'
Jun 19,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
11
people found
this helpful
I am sorry but these other reviews must have been uploaded by the belvoir's own agents. I am a current tenant and I have found them to be a terrible company to deal with, they are absolutely useless. They left me without a front door ...
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What agent could do to change your mind?
Tell the truth during viewings, respond to email / inquiries, do what a letting agent is supposed to do and sort out issues with the property. Provide the same level of courtesy to customer care they afford potential to their actual tenants who have paid the ‚£215 fee and pay their wages and pay for Mr Mahils very expensive car.
Attached Filesnbsp;
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“I cannot fault this agency. I cannot comment on Belvoir ......”
5 Star Review
Feb 21,2012
By:
'Claire'
Feb 21,2012
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
17
people found
this helpful
I cannot fault this agency. I cannot comment on Belvoir lettings as a whole as I have not used them before, but I can say that the central Birmingham office is excellent. Major responded incredibly quickly to my request for a property viewing, couldn't have ...
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17
people found
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“I do not know how Belvoir is faring in general, ......”
5 Star Review
Feb 01,2012
By:
'Dimitris'
Feb 01,2012
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
12
people found
this helpful
I do not know how Belvoir is faring in general, but the Birmingham Central branch which I have dealt with is absolutely perfect.
The only agents that were willing to be flexible and accommodate my need to see properties on the spot. Major Mahil, who ...
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12
people found
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“Belvoir have been an excellent lettings agency from day one ......”
5 Star Review
Dec 01,2011
By:
'Charlotte'
Dec 01,2011
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
7
people found
this helpful
Belvoir have been an excellent lettings agency from day one of renting from them. I have now rented three properties with Belvoir Birmingham and their customer service and willingness has been second to none. From management of properties to helping deal with difficult landlords on ...
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