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Belvoir

10 Winton House Basingstoke
Hampshire
RG21 8EN

01256 830800
Website not available

Properties for sale
Properties for rent
Feb 25,2017
Minithumbdown
Mike Jones
Laura Shahida
By: 'V K'
Feb 25,2017
0 people found
this helpful
If you are a tenant BE CAREFUL! This based on a 12+ year tenancy experience with them where I have been paying my rent on time and looked after the property as if it was my own! In my experience they only worry about the customer care they provide to the Landlord! They do not seem to listen to tenant's concerns! It feels that they have forgotten that a tenant is a client as well; as and if not more, important than the Landlord! Certain employees are very rude and their inspections are as unfr...
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By: Mike Jones
Feb 27, 2017
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Dear "V K", At check-out, there is sometimes a difference of opinion. The out-going tenant has his view-point, the landlord has his and an agent is very often stuck in the middle, not necessarily agreeing fully with either party. An agent is in the invidious position, sometimes, of having to put forward a claim according to a landlord's wishes, irrespective of his beliefs. In law, we are the landlord's agent and whilst we have a duty of care to a tenant, we cannot lose sight of our ...
Jul 08,2016
Minithumbup
By: 'Mrs J Wells'
Jul 08,2016
0 people found
this helpful
Friendly team, they really got we were looking for and they went the extra mile. They kept me updated with finding properties for me to look at and then when they found us a property, they were with us every step of the way. They also sold our house within two days of being on the market. I would recommend them to anyone you couldn't find a better team than the Basingstoke Belvoir team....
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Comment on agent fees
Brilliant price on fees
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By: Matt Smith
Jul 15, 2016
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Dear Mrs Wells, Many thanks for taking the time to leave this review. ...
Jun 20,2016
Minithumbup
By: 'Hayley'
Jun 20,2016
0 people found
this helpful
It was a pleasure to have Belvoir as our agent - great customer service , personable staff keeping in touch on a regular basis and updating us on progress, supporting and advising as necessary. We sold and bought through Belvoir which made the process a bit easier....
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Comment on agent fees
Good - no other agent could match Belvoirs offer.
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By: Matt
Jun 21, 2016
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Hayley, many thanks for this review. It's always good to hear that we are appreciated. ...
Jun 03,2016
Minithumbup
By: 'Ruslans'
Jun 03,2016
0 people found
this helpful
We were very happy to work with Belvoir agency. Very kind staff and everything was done in time! Every time we were given right sugestions from them. Pleasure to deal with Belvoir...
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Comment on agent fees
Very good
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By: Mike Jones
Nov 08, 2016
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Dear Ruslans, many thanks for leaving this review. Mike ...
May 31,2016
Minithumbup
By: 'Louise Cristofoli'
May 31,2016
0 people found
this helpful
We found Belvoir Estate agents very professional and helpful throughout our stressful long distance move to Devon this year. All staff gave us positive feedback on the sale of our house as well as support and advice throughout the process. We would definitely use them again if still living in Basingstoke....
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Comment on agent fees
Very good
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By: Mike Jones
Nov 08, 2016
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Dear Louise, many thanks for taking the time to leave this review. Mike ...
Sep 26,2011
Minithumbup
By: 'Graeme'
Sep 26,2011
3 people found
this helpful
Having seen the number of negative comments for Belvoir Lettings and read through them I wanted to make it known that although there sounds to be some 'bad apples' in the Belvoir tree that by no means represents the other offices. I have been using Belvoir Basingstoke for the past 2 years and have absolutely no intention of moving to another agent at this time. After interviewing many other agents in the area I found Belvoir to be the most honest, open, trustworthy and impartial agents to deal ...
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By: Belvoir Basingstoke
Jan 09, 2012
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Thanks for this review Graeme. Sorry this reply was so long in coming, but this isn't a site we visit particularly regularly. ...
Aug 11,2011
Minithumbup
By: 'Blondie'
Aug 11,2011
2 people found
this helpful
I can't disagree more with the negative comments that I have just read about Belvoir. I am in a single-sex partnership and have experienced no end of bigotry and discrimination from other agents in Basingstoke, but have found Belvoir to be absolutely wonderful. They were originally recommended to us by Polish friends, who coincidentally who had experienced similar discrimination elsewhere. Whilst I have selected "I am a tenant" which was true, I am now in the process of moving th...
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By: sprek
Nov 09, 2011
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most people only post a review when they have had a bad experience, for every bad review on here there will be hundreds of examples of good work done by belvoir as last year they won the letting agent of the year and this year came second. sadia i can almost guarantee that if you had a good experience you wouldn't be on here saying how good belvoir are, the fact is everyone likes to moan and that all your doing is being petty and moaning like a small child perhaps you should grow up ...
Jul 02,2011
Minithumbup
By: 'Stuart'
Jul 02,2011
2 people found
this helpful
I am shocked by all the negative reviews about Belvoir. My experience at Basingstoke was totally the opposite. I experienced an excellent service from start to finish. I used them for Tenant Find only. Mike provided lots of valuable advice on all sorts, answered all my questions in full and gave me plenty of his time. The references and credit checks were carried out and a suitable tenant found and set up effIciently. I feel very happy with the service and would recommend the Basingstoke office ...
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By: Belvoir Basingstoke
Aug 13, 2011
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Many thanks for this Stuart. Originally, this post referred to Aberdeen for some reason and it slipped through the net, so we didn't see it. We are all individual franchises and, therefore, there may be a significant variation in the manner in which various shops are run. In Basingstoke, we strive to be fair, transparent and honest in our dealings with all and I sincerely hope never to see genuine complaints written on this, or any other site, about anyone's dealings with us. There i ...
Apr 14,2011
Minithumbdown
By: 'jamey'
Apr 14,2011
2 people found
this helpful
I have never know people such as these. They are rude, arrogant, and quite frankly they should be investigated. We had a problem when their own building contractor carried out some work on the apartment below us, and failed to install an air extraction system properly.This gave us hours of awful noise and sleepless nights, as it sounded like someone was drilling into our floor. I heard later from the owner that the builder gave a 3 month guarantee on the work, and yep, you guessed it, Belvoi...
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By: Belvoir Basingstoke
Aug 10, 2011
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I should add that this appears to be a case of mistaken identity. Previously, a comment by one of our landlords on 2nd July was wrongly attributed to Aberdeen, so errors of this nature can and do happen. ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 80% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £225,000
  • Max: £225,000

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Laura Shahida - upload your photo Laura Shahida
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