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    Keeley
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Belvoir

30 Southernhay Basildon
Essex
SS14 1EL

01268 411110

Jun 08,2015
Minithumbdown
By:
Jun 08,2015
1 people found
this helpful
I had a property managed by Keeley and her team and the service was awful. Was promised that problems would be sorted and never were. So glad I moved my property away to another agent that cared. Why be so dishonest? The inventory went missing and I had to pay for my property to be refurbished when the tenants wrecked it. I'm so angry!...
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By: Keeley Taylor
Dec 15, 2015
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David, please contact us as I do not know who you are just based on your first name alone. We have not lost management to any Landlords named David so was your property in a different name perhaps.....
Apr 09,2015
Minithumbdown
By:
Apr 09,2015
3 people found
this helpful
As a landlord ,doing business with Belvoir Basildon has been a Nightmare . I found them inefficient and dishonest. I have changed management six months ago but they are still holding on to the tenents deposit and not releasing it to the new agent, without giving any reason for doing so by the accounts person called Keeley Taylor . Keeley mainly lacks in communicating skill and refuses to communicate with the current agent. I have regretted every minute I have had business with Belvoir Basild...
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What agent could do to change your mind?
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By: Keeley taylor
Dec 15, 2015
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To date the DPS is still waiting for you to respond to them in regards to the single sided claim. At every step we have been in touch with your new agent Carol at Barratts, I have emails confirming we have kept them informed. As you are aware the deposit is protected by a deposit scheme so we have NO control over the overall repayment. There are rules and procedures to follow. Please refer to your new agent as they have all the details required to take this forward for you with the DPS.....
Jan 08,2015
Minithumbdown
By:
Jan 08,2015
2 people found
this helpful
I was promised the property I was moving in to would be cleaned, IT WASENT. every time I spoke to them they just fobbed me off. The girls that work there talk down to you. I was told to decorate, the day the I finished I was told I needed a guarantor all over again to renew my contract. Once I called them and gave £500 and I explained that I was sorry but the other £295 would be 9days late because my job had stopped, keeley (manager) was fine on the phone but as soon as she got off s...
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By: Keeley Taylor
Dec 15, 2015
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Nicola your deposit was held with the DPS and they saw through the return of the deposit. If you have not had it I would suggest you contact them. You had every opportunity after the check out to put your case forward. I have a copy of the DPS repayment advise and you agreed to the repayment, if you hadn't then you and us would have had to present our findings from the check out. I find it strange you have taken to a review site rather than using the deposit scheme for what is is there for. We h....
Nov 22,2014
Minithumbdown
By:
Nov 22,2014
3 people found
this helpful
The worst agency ever, every time when the rent is coming they call for the money but when is a problem with something like washing machine or something else, Says if you don't like you can move how such like that is possible when you are paying a lot of money so people stay away from Basildon branch...
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By: Keeley Taylor
Dec 15, 2015
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'Niku' I have no record of you being a registed tenant with Belvoir Basildon. Please contact the office to provide us with more detail.....
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3 reviews

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